Impression Isla Mujeres by Secrets - Adults Only - All Inclusive
1163 US$
/ noche
Promedio para septiembre
Precios para Impression Isla Mujeres by Secrets - Adults Only - All Inclusive
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1163 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Impression Isla Mujeres by Secrets - Adults Only - All Inclusive, los precios por noche son de 1040 US$ de media en el mes más barato (junio) y de 1326 US$ en el mes más caro (noviembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 1275 US$ |
| febrero | 1318 US$ |
| marzo | 1238 US$ |
| abril | 1207 US$ |
| mayo | 1085 US$ |
| junio | 1040 US$ |
| julio | 1104 US$ |
| agosto | 1239 US$ |
| septiembre | 1163 US$ |
| octubre | 1204 US$ |
| noviembre | 1326 US$ |
| diciembre | 1259 US$ |
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sept · 1163 US$
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Más caro: noviembre (aprox. 1326 US$)
Más barato: junio (aprox. 1040 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un baño en una de las 4 piscinas al aire libre nada como la playa privada para descansar. En este alojamiento de...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Tras un baño en una de las 4 piscinas al aire libre nada como la playa privada para descansar. En este alojamiento de estilo mediterráneo encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una peluquería.
Servicios empresariales
Tendrás conexión a Internet por cable gratis, un centro de negocios y tintorería a tu disposición. Las instalaciones para eventos de este alojamiento incluyen centro de conferencias y una sala de reuniones. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Este alojamiento ofrece a sus huéspedes diversas opciones para comer algo, ya que cuenta con 8 restaurantes, una cafetería y servicio de habitaciones las 24 horas. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 9 bares con salón. Se ofrece un desayuno a la carta gratuito todos los días de 07:00 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 123 habitaciones con aire acondicionado, artículos del minibar gratis y máquina de café espresso. Las habitaciones disponen de balcón o patio con mobiliario. Para los momentos de ocio, tendrás un televisor con canales por cable y conexión a Internet por cable y wifi gratis. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos.
Ubicación
Si decides alojarte en Impression Isla Mujeres by Secrets – Adults only – All Inclusive de Isla Mujeres, estarás a 0,6 km de Parque Natural Garrafón y a 6,9 km de Playa Norte. Además, este alojamiento de playa se encuentra a 22,3 km de Campo de golf Puerto Cancún y a 24,1 km de Centro comercial Puerto Cancún Marina Town Center.
Qué hay cerca
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.1 millas)
Parque Natural Garrafón(0.3 millas)
Parque de Punta Sur(0.4 millas)
Jardín escultórico de Isla Mujeres(0.5 millas)
Estatua de Ixchel(0.5 millas)
Acantilado del amanecer(0.6 millas)
Parque de los Sueños(0.6 millas)
Casa Mundaca(1.3 millas)
Playa Tiburón(1.6 millas)
Isla flotante de botellas Joysxee(2.2 millas)
Casa Crayola(2.2 millas)
Calle Miguel Hidalgo(4.2 millas)
Playa Norte(4.3 millas)
Terminal marítima de Isla Mujeres(4.3 millas)
Faro de Punta Norte(4.4 millas)
El aeropuerto más cercano se encuentra en Cancún, Quintana Roo (CUN-Cancún Intl.)(24.3 millas)
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Ubicación
Avenida Perimetral Poniente SM 009, Manzana 055 Lotes 008,012 & 019, Colonia Fraccionamiento Mar Turquesa, Isla Mujeres, Estado de Quintana Roo, México
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.1 millas)
Parque Natural Garrafón (0.3 millas)
Parque de Punta Sur (0.4 millas)
Jardín escultórico de Isla Mujeres (0.5 millas)
Estatua de Ixchel (0.5 millas)
Acantilado del amanecer (0.6 millas)
Opciones de habitación
6
Habitación Signature
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
688 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
6
Presidential Suite
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
3442 ft²
Balcón o patioZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independientePiscina de inmersiónBañera de hidromasaje privada al aire libre
5
Junior Room, 1 King Bed
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
602 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Habitación Signature
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
764 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
5
Honeymoon Suite, Oceanfront
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1410 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
5
Signature Room, 1 King Bed, Hot Tub, Oceanfront (Junior)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
764 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
5
Junior Room, 2 Double Beds
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
602 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Honeymoon Room, Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1281 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
5
Habitación junior, 2 camas dobles, vistas parciales al mar
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
688 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Habitación Signature
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
764 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
6
Junior Room, 1 King Bed, Partial Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
721 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Paramount Suite Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1291 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
Reseñas de los huéspedes sobre Impression Isla Mujeres by Secrets - Adults Only - All Inclusive
8.8
Fabuloso
Basado en 185 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Las opiniones sobre Impression Isla Mujeres by Secrets - Only Adults - Todo Incluido destacan las impresionantes vistas desde los acantilados, las hermosas piscinas y el ambiente tranquilo, con un personal y un servicio de mayordomo consistentemente elogiados que crean una estancia personalizada para parejas que buscan una escapada tranquila y sofisticada.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Las opiniones sobre Impression Isla Mujeres by Secrets - Only Adults - Todo Incluido destacan las impresionantes vistas desde los acantilados, las hermosas piscinas y el ambiente tranquilo, con un personal y un servicio de mayordomo consistentemente elogiados que crean una estancia personalizada para parejas que buscan una escapada tranquila y sofisticada.
La oferta gastronómica es muy apreciada, especialmente el restaurante italiano y las bebidas de calidad, aunque la variedad del desayuno puede resultar limitada y no todos los locales abren todas las noches. El servicio suele ser atento y personalizado, pero algunos huéspedes han reportado un servicio de mayordomo o junto a la piscina irregular, desayunos lentos, ventas insistentes de membresías y ocasionales fallos de comunicación. El entorno es romántico y pintoresco, pero el acceso a la playa puede ser limitado y los traslados en barco pueden sufrir retrasos o encontrarse con mares agitados; espere una escapada isleña refinada y discreta.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Varias piscinas infinitas y en la azotea, zonas de descanso pintorescas, actividades organizadas y un traslado en barco privado destacan. Los inconvenientes incluyen acceso a la playa limitado o cerrado en ocasiones, precios del spa, algunas obras, un desgaste menor en la piscina, entretenimiento nocturno limitado y traslados afectados por el clima.
Reseñas de huéspedes relacionadas
10
Tylar
4 feb 2024
·
Se alojó 5 noches
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
10
John
11 ene 2025
·
Se alojó 4 noches
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
10
Moises
18 feb 2025
·
Se alojó 4 noches
Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.
Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.
10
Marcus
25 jul 2023
·
Se alojó 3 noches
This property is absolutely beautiful. If you are looking a quiet, relaxing getaway this is the place. The boat ride to the resort is the perfect beginning to your stay. Everyone we came in contact with were very friendly and made you feel like you were the only guest. We will definitely be returning soon!
This property is absolutely beautiful. If you are looking a quiet, relaxing getaway this is the place. The boat ride to the resort is the perfect beginning to your stay. Everyone we came in contact with were very friendly and made you feel like you were the only guest. We will definitely be returning soon!
10
Courtney
22 jun 2024
·
Se alojó 7 noches
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
10
John Francis
1 mar 2024
·
Se alojó 3 noches
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
10
George Kirk
29 ago 2023
·
Se alojó 6 noches
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
6
william
3 dic 2023
·
Se alojó 2 noches
There is no shuttle to the ferry which is actually a small catamaran. They cannot take Ruff water because we all got soaking wet and the taxi ride from the airport was $130. US we were told that the ferry was gonna leave at 12 noon and we waited an hour and 45 minutes for it to arrive to pick us up. Did not arrive at the hotels schedule docking place a hour later. had to go behind the island because of the rough seas, then take a taxi ride from there to the hotel. And come to find out our room is not ready so we had to wait another 2 1/2 hours. Our luggage was taken out of the taxis and put in an open area to where we felt like anybody could’ve walked off with it then the taxi drivers act like we owe them money so I got a little upset about that. Need to work on a bigger boat. Need to work on better transportation to make the experience better other than that the hotel did a great job and after I spent $4000 for two days I will not be back.
There is no shuttle to the ferry which is actually a small catamaran. They cannot take Ruff water because we all got soaking wet and the taxi ride from the airport was $130. US we were told that the ferry was gonna leave at 12 noon and we waited an hour and 45 minutes for it to arrive to pick us up. Did not arrive at the hotels schedule docking place a hour later. had to go behind the island because of the rough seas, then take a taxi ride from there to the hotel. And come to find out our room is not ready so we had to wait another 2 1/2 hours. Our luggage was taken out of the taxis and put in an open area to where we felt like anybody could’ve walked off with it then the taxi drivers act like we owe them money so I got a little upset about that. Need to work on a bigger boat. Need to work on better transportation to make the experience better other than that the hotel did a great job and after I spent $4000 for two days I will not be back.
10
Oxana
26 may 2025
·
Se alojó 3 noches
Our second stay and even more incredible! We highly recommend stay at least 4-5 days in paradise so that way you can enjoy everything! Snorkelling every day in clear waters , amazing food and if can do 100 stars of service I would! Activities are so different and fun, my favourite cocktails class and different art classes are so interesting! We came for our anniversary wedding and it couldn’t be more perfect 🤩, start with catamaran experience and complimentary champagne 🍾 ❤️ thank you so much we will be back next year!
Our second stay and even more incredible! We highly recommend stay at least 4-5 days in paradise so that way you can enjoy everything! Snorkelling every day in clear waters , amazing food and if can do 100 stars of service I would! Activities are so different and fun, my favourite cocktails class and different art classes are so interesting! We came for our anniversary wedding and it couldn’t be more perfect 🤩, start with catamaran experience and complimentary champagne 🍾 ❤️ thank you so much we will be back next year!
8
Karel
16 oct 2023
·
Se alojó 3 noches
Beach was closed due bridge repairs, we won’t be qble to use the beach, the pool looks like 10 year of heavy use. The plaster isn’t in good condition.
Beach was closed due bridge repairs, we won’t be qble to use the beach, the pool looks like 10 year of heavy use. The plaster isn’t in good condition.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las habitaciones y las zonas comunes se describen con frecuencia como muy limpias. Se mencionan algunas notas de mantenimiento, como el revoque desgastado de la piscina y la necesidad de atención a la madera exterior.
Reseñas de huéspedes relacionadas
10
Jack
28 dic 2023
·
Se alojó 5 noches
Very clean and great amenities
Very clean and great amenities
10
Mohammad Adnan
18 feb 2024
·
Se alojó 3 noches
It was an excellent choice for couple get away, facility was really clean, staff a mazing,room was very clean,
It was an excellent choice for couple get away, facility was really clean, staff a mazing,room was very clean,
10
Alona
23 mar 2024
·
Se alojó 7 noches
We went to Impression Isla Mujeres by Secret for our honeymoon and were so impressed. The property is very clean and staff friendly. We arrived on a private boat and met with our butler Wedinzon. He is an amazing guy, created a group chat on WhatsApp and communicated 24/7 with all our needs. We had a great time making candles, watching movie on a deck, trying Mexican food (private event). Wedinzon helped us to rent golf cart at the resort, did our laundry daily, booked dinners. We also used a private taxi from airport to seaport by Amstar and had a good experience with them.
We went to Impression Isla Mujeres by Secret for our honeymoon and were so impressed. The property is very clean and staff friendly. We arrived on a private boat and met with our butler Wedinzon. He is an amazing guy, created a group chat on WhatsApp and communicated 24/7 with all our needs. We had a great time making candles, watching movie on a deck, trying Mexican food (private event). Wedinzon helped us to rent golf cart at the resort, did our laundry daily, booked dinners. We also used a private taxi from airport to seaport by Amstar and had a good experience with them.
10
Fernando Martin
10 may 2025
·
Se alojó 6 noches
El hotel hermoso y la vista es incomparable, la comida en general muy buena , la fachada le hace falta un poco de mantenimiento a la madera
El hotel hermoso y la vista es incomparable, la comida en general muy buena , la fachada le hace falta un poco de mantenimiento a la madera
2
Justin
17 feb 2024
·
Se alojó 5 noches
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
10
stewart
20 ene 2024
·
Se alojó 6 noches
Clean, great staff, and a great getaway.
Clean, great staff, and a great getaway.
10
Phillip
29 nov 2025
·
Se alojó 6 noches
From time of arrival, to leaving this property the property itself and the staff met and exceeded all of our expectations. Never have we stayed at a resort where the staff made sure your trip was perfect! Our butlers David and Angel-top notch! The weather was trying to act out on our departure date, and everyone at the resort stayed in communication with us and went to great lengths to ensure we made it to the mainland to make our early flight. From Raul and the wait staff near the beach and pool, to Eduardo at the coffee shop, to the excellent house cleaning staff, to the customer service relations manager, and butlers David and Angel-we were greatly taken care of. This resort gets zero complaints from us. We look forward to seeing you all again soon. Thank you dearly and keep up the amazing work.
From time of arrival, to leaving this property the property itself and the staff met and exceeded all of our expectations. Never have we stayed at a resort where the staff made sure your trip was perfect! Our butlers David and Angel-top notch! The weather was trying to act out on our departure date, and everyone at the resort stayed in communication with us and went to great lengths to ensure we made it to the mainland to make our early flight. From Raul and the wait staff near the beach and pool, to Eduardo at the coffee shop, to the excellent house cleaning staff, to the customer service relations manager, and butlers David and Angel-we were greatly taken care of. This resort gets zero complaints from us. We look forward to seeing you all again soon. Thank you dearly and keep up the amazing work.
10
Glenn
14 mar 2025
·
Se alojó 7 noches
If you are looking for clean and quiet, you will find that at this beautiful resort.
If you are looking for clean and quiet, you will find that at this beautiful resort.
10
Alexia
6 ago 2024
·
Se alojó 2 noches
WOW!!!! Let me just say that this is the most beautiful hotel I have ever been to and I have traveled all over the world for 40 years. It is perfect in almost every way imaginable. Peaceful, gorgeous, roomy, romantic, spacious, clean, high end, charming.....all the very nicest adjectives describe this amazing hotel! The staff went above and beyond to accommodate our every request even before we anticipated it. We were waited on hand and foot. I've never been so in love with a hotel before. From the moment we stepped off the boat and saw the resort, I knew it was going to be a special stay. I cried when we had to leave because I thought I was in paradise. The thought of leaving truly saddened me. It truly was one of the most amazing experiences in my life. All I can say is you have to go there to understand how special this place is. We are already planning our next trip in October. We will be back! A big shout out to Zaira in Unik restaurant who greeted us every morning with the biggest smile and served us our breakfast. What a sweet woman!! Victor in the bar was so accommodating - we loved his Karaoke singing!! Thank you Impressions!! Alexia & Eddie Dauterive
WOW!!!! Let me just say that this is the most beautiful hotel I have ever been to and I have traveled all over the world for 40 years. It is perfect in almost every way imaginable. Peaceful, gorgeous, roomy, romantic, spacious, clean, high end, charming.....all the very nicest adjectives describe this amazing hotel! The staff went above and beyond to accommodate our every request even before we anticipated it. We were waited on hand and foot. I've never been so in love with a hotel before. From the moment we stepped off the boat and saw the resort, I knew it was going to be a special stay. I cried when we had to leave because I thought I was in paradise. The thought of leaving truly saddened me. It truly was one of the most amazing experiences in my life. All I can say is you have to go there to understand how special this place is. We are already planning our next trip in October. We will be back! A big shout out to Zaira in Unik restaurant who greeted us every morning with the biggest smile and served us our breakfast. What a sweet woman!! Victor in the bar was so accommodating - we loved his Karaoke singing!! Thank you Impressions!! Alexia & Eddie Dauterive
8
Karel
16 oct 2023
·
Se alojó 3 noches
Beach was closed due bridge repairs, we won’t be qble to use the beach, the pool looks like 10 year of heavy use. The plaster isn’t in good condition.
Beach was closed due bridge repairs, we won’t be qble to use the beach, the pool looks like 10 year of heavy use. The plaster isn’t in good condition.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Muchas habitaciones son espaciosas, con vistas al mar, balcones amplios y jacuzzis en la habitación, lo que ofrece una estancia confortable. Algunos huéspedes han reportado camas duras o perspectivas de 'vistas al mar' decepcionantes.
Reseñas de huéspedes relacionadas
10
Tylar
4 feb 2024
·
Se alojó 5 noches
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
10
John
11 ene 2025
·
Se alojó 4 noches
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
10
John Francis
1 mar 2024
·
Se alojó 3 noches
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
10
khristopher
1 dic 2024
·
Se alojó 4 noches
The best view on the island.
The best view on the island.
10
John Endre
27 mar 2024
·
Se alojó 5 noches
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
2
Justin
17 feb 2024
·
Se alojó 5 noches
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
10
JACK
11 sept 2023
·
Se alojó 2 noches
El Secrets Impression Isla Mujeres es uno de los mejores hoteles en los que nos hemos hospedado. Su belleza es inigualable, extraordinario servicio por parte de todo el personal, es un hotel all-inclusive y la comida fué deliciosa, excelentes restaurantes. Nuestra habitación estaba hermosamente decorada, muy amplia, elegante, con una vista al mar que es insuperable. El área de playa es impresionantemente bella, tranquila, con camastros cómodos, con el mas hermoso mar que hay en el mundo. Las albercas también son bellas, todo con una vista al océano impresionante. El Roof-Top está increible, es como un lounge con una vista desde lo alto que puedes ver todo el océano y a lo lejos Cancún, con excelente música y ambiente. De verdad estuvimos felices, y queremos agradecer a todo el personal por su amabilidad y por hacer todo lo posible por atendernos y tenernos complacidos. Recomendamos ampliamente éste hotel como uno de los mejores del mundo. Es un paraiso. Gracias.
El Secrets Impression Isla Mujeres es uno de los mejores hoteles en los que nos hemos hospedado. Su belleza es inigualable, extraordinario servicio por parte de todo el personal, es un hotel all-inclusive y la comida fué deliciosa, excelentes restaurantes. Nuestra habitación estaba hermosamente decorada, muy amplia, elegante, con una vista al mar que es insuperable. El área de playa es impresionantemente bella, tranquila, con camastros cómodos, con el mas hermoso mar que hay en el mundo. Las albercas también son bellas, todo con una vista al océano impresionante. El Roof-Top está increible, es como un lounge con una vista desde lo alto que puedes ver todo el océano y a lo lejos Cancún, con excelente música y ambiente. De verdad estuvimos felices, y queremos agradecer a todo el personal por su amabilidad y por hacer todo lo posible por atendernos y tenernos complacidos. Recomendamos ampliamente éste hotel como uno de los mejores del mundo. Es un paraiso. Gracias.
10
Eva
25 ene 2024
·
Se alojó 4 noches
This is my best “all inclusive” experience ever! First of all - the hotel is Spectacular! The location is beautiful and quiet, very romantic, everything is clean and fashionably designed. The pools are fun, the food was beyond all expectations! We stayed at the signature suite which was beautiful, large and had a jacuzzi at the balcony that was facing the ocean. My only turn off was the slow service at the hotel restaurants (depends which server is working at your shift), and the pushiness of the staff to sign you up for the hotel group membership. I literally had to say “No” 3 times before they left me alone. But overall - definitely recommend! We will probably be back!
This is my best “all inclusive” experience ever! First of all - the hotel is Spectacular! The location is beautiful and quiet, very romantic, everything is clean and fashionably designed. The pools are fun, the food was beyond all expectations! We stayed at the signature suite which was beautiful, large and had a jacuzzi at the balcony that was facing the ocean. My only turn off was the slow service at the hotel restaurants (depends which server is working at your shift), and the pushiness of the staff to sign you up for the hotel group membership. I literally had to say “No” 3 times before they left me alone. But overall - definitely recommend! We will probably be back!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal y el servicio de mayordomo son ampliamente elogiados por ser atentos y personalizados. Sin embargo, varios huéspedes mencionaron una falta de seguimiento por parte del mayordomo, un servicio lento en el desayuno o junto a la piscina, presión para realizar ventas adicionales y problemas ocasionales de comunicación antes de la llegada.
Reseñas de huéspedes relacionadas
10
Tylar
4 feb 2024
·
Se alojó 5 noches
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
6
Esther
1 may 2024
·
Se alojó 7 noches
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
10
Nicole
25 dic 2023
·
Se alojó 4 noches
After 9 stays at all inclusive resorts in Cancun (Live Aqua, Secrets of the Vine, Excellence Playa Mujeres) this was hands down our favorite experience. The staff is next level, the food was incredible, the property was stunning and the activities were everything you could ever want. Every single meal we had was 5 star worthy and was as good as any award winning restaurant we have dined at in Los Angeles or New York. The lasagna at Spezia was better than the one we had at a 5 star restaurant in Florence, Italy. The staff took so much time to get to know us, share their passion for the resort and to make recommendations for us based on our preferences. Mourad (the GM) Abraham from the activities team and the Marcos from the beach all went out of their way each day to make sure everything was perfect. We could not have had a better Christmas. Highly highly recommend to everyone. Cheers! Nicole & Ryan
After 9 stays at all inclusive resorts in Cancun (Live Aqua, Secrets of the Vine, Excellence Playa Mujeres) this was hands down our favorite experience. The staff is next level, the food was incredible, the property was stunning and the activities were everything you could ever want. Every single meal we had was 5 star worthy and was as good as any award winning restaurant we have dined at in Los Angeles or New York. The lasagna at Spezia was better than the one we had at a 5 star restaurant in Florence, Italy. The staff took so much time to get to know us, share their passion for the resort and to make recommendations for us based on our preferences. Mourad (the GM) Abraham from the activities team and the Marcos from the beach all went out of their way each day to make sure everything was perfect. We could not have had a better Christmas. Highly highly recommend to everyone. Cheers! Nicole & Ryan
10
John Endre
27 mar 2024
·
Se alojó 5 noches
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!
2
Justin
17 feb 2024
·
Se alojó 5 noches
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
The good: The views from the hotel are beautiful. Servers were attentive and did a nice job. Our room and the property was clean. Love the view from the roof top. Our hibachi guy was great and we enjoyed the bike tour. The bad: inconsistent service from butler(s). Had plans fall through even with multiple follow ups. Contacted the property several times before arrival and heard nothing back. All advertised restaurants are not open every night- they rotate which ones are open. Be careful of “ocean view” rooms- our room had a very unappealing view, it looked rough. Worst “ocean view” room we’ve ever had. Beds are hard. Constant elevator music being played around hotel rare to hear anything but that. Night time activities and entertainment are lacking. Our “24 hour laundry” took 72 hours. To us, this was not the level of service that is advertised or expected out of this level of a resort.
10
George Kirk
29 ago 2023
·
Se alojó 6 noches
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
10
Aisha
10 may 2025
·
Se alojó 3 noches
Thoroughly enjoyed my stay here! Customer service is impeccable and I will definitely be back!
Thoroughly enjoyed my stay here! Customer service is impeccable and I will definitely be back!
10
Phillip
29 nov 2025
·
Se alojó 6 noches
From time of arrival, to leaving this property the property itself and the staff met and exceeded all of our expectations. Never have we stayed at a resort where the staff made sure your trip was perfect! Our butlers David and Angel-top notch! The weather was trying to act out on our departure date, and everyone at the resort stayed in communication with us and went to great lengths to ensure we made it to the mainland to make our early flight. From Raul and the wait staff near the beach and pool, to Eduardo at the coffee shop, to the excellent house cleaning staff, to the customer service relations manager, and butlers David and Angel-we were greatly taken care of. This resort gets zero complaints from us. We look forward to seeing you all again soon. Thank you dearly and keep up the amazing work.
From time of arrival, to leaving this property the property itself and the staff met and exceeded all of our expectations. Never have we stayed at a resort where the staff made sure your trip was perfect! Our butlers David and Angel-top notch! The weather was trying to act out on our departure date, and everyone at the resort stayed in communication with us and went to great lengths to ensure we made it to the mainland to make our early flight. From Raul and the wait staff near the beach and pool, to Eduardo at the coffee shop, to the excellent house cleaning staff, to the customer service relations manager, and butlers David and Angel-we were greatly taken care of. This resort gets zero complaints from us. We look forward to seeing you all again soon. Thank you dearly and keep up the amazing work.
10
Jin
21 jul 2025
·
Se alojó 4 noches
Love the butler service, very responsive and helpful
Love the butler service, very responsive and helpful
10
Bone
16 ene 2024
·
Se alojó 6 noches
A wonderful getaway in Mexico. Staff here absolutely amazing, Jennifer and Angel, the butlers with detailed assistance. Ratkit head of butlers was absolutely superb, so genuine, so kind and so caring about the property and experience. Many luxury hotels can learn a lot from this. Great food, pools and guests. Stayed 6 nights and will do it again many times. This impressions really made an impression.
A wonderful getaway in Mexico. Staff here absolutely amazing, Jennifer and Angel, the butlers with detailed assistance. Ratkit head of butlers was absolutely superb, so genuine, so kind and so caring about the property and experience. Many luxury hotels can learn a lot from this. Great food, pools and guests. Stayed 6 nights and will do it again many times. This impressions really made an impression.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Escenario isleño pintoresco y romántico con vistas impresionantes; los carritos de golf facilitan la exploración de los lugares de interés cercanos. El acceso requiere un traslado en barco, que algunos encontraron retrasado o dependiente del clima, y la zona se siente aislada de los lugares accesibles a pie.
Reseñas de huéspedes relacionadas
10
Tylar
4 feb 2024
·
Se alojó 5 noches
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
This hotel definitely lives up to its 5-star rating. I don't even know where to begin! Firstly, the design of the hotel is amazing. My favorite parts were the massive hotel rooms (private balcony/jacuzzi), the lobby, and the roof top deck. The staff were very attentive. The best part -every hotel guest gets their own private butler. I stayed for a week, and I had a butler 24 hours a day. They were available via text. I felt so spoiled! I used my butlers to book a golf cart, grab things from the room that I forgot, and so on. My friend's butler went to grab cold medicine from a convenience store! I've never seen such great service. It was definitely the cherry on top. There are so many pools to choose from and again -drink service was amazing. No complaints. While this is mainly a "couples hotel", I went with friends and still had a great time. We made several friends on the hotel premises! It was conveniently located to all of the tourist destinations in Isla Mujeres. Lastly -I loved the private boat that takes you to and from the hotel to the dock area near the airport (when you begin your hotel stay and when you leave). The entire staff lines up and waves hello or goodbye to you at the end of your trip. It was really special. I will definitely be coming back!
10
John
11 ene 2025
·
Se alojó 4 noches
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
Fantastic hotel for a couples get away. Service was great, room was comfortable, food was good. The best part though, was the views! Really enjoyed the variety of outdoor space. Whether you're looking for quiet seclusion or an upbeat environment, you can find it hear. The island itself was wonderful too!
10
Marcus
25 jul 2023
·
Se alojó 3 noches
This property is absolutely beautiful. If you are looking a quiet, relaxing getaway this is the place. The boat ride to the resort is the perfect beginning to your stay. Everyone we came in contact with were very friendly and made you feel like you were the only guest. We will definitely be returning soon!
This property is absolutely beautiful. If you are looking a quiet, relaxing getaway this is the place. The boat ride to the resort is the perfect beginning to your stay. Everyone we came in contact with were very friendly and made you feel like you were the only guest. We will definitely be returning soon!
10
Courtney
22 jun 2024
·
Se alojó 7 noches
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
10
khristopher
1 dic 2024
·
Se alojó 4 noches
The best view on the island.
The best view on the island.
10
Yongzhi
9 sept 2025
·
Se alojó 7 noches
I had a wonderful stay at this property. The location was excellent—safe, quiet, dining, and comfortable transportation. The area felt welcoming and comfortable, which really added to the experience. Overall, I would highly recommend this place and would be happy to stay here again.
I had a wonderful stay at this property. The location was excellent—safe, quiet, dining, and comfortable transportation. The area felt welcoming and comfortable, which really added to the experience. Overall, I would highly recommend this place and would be happy to stay here again.
10
Eva
25 oct 2024
·
Se alojó 2 noches
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
10
George Kirk
29 ago 2023
·
Se alojó 6 noches
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
The property and location is beautiful with incredible views. Its reminds me of a cliffside boutique hotel in the Greek Islands to a certain extent. The staff and service were friendly, accommodating and helpful as most of the Secrets are, the Mexican people and their culture are just wonderful and prideful in there work. The property itself is small compared to its other Secret brand locations so the only negative for me was the number of food choices. Mercada and the Mediterrian restaurant the food was excellent, the Sake /teppan was good also but the Wildfire grill needed some work still. Spa was under a bit of construction still but the facilities were nice. If you staying for 3-5 nights I think its a great place. I think they may have been a little under staffed at the beach/pool area, but the weather was on and off also. The minor issues should not take away from the overall experience, the people there take care of everything for you, our transportation home changed because of the tropical storm they had to rearrange everything for us there was someone from their staff at every location helping the guests in the ports and transportation we didn't have to worry about anything. Service was spectacular and they will accommodate you if they can. Rent a golf cart for a day they take care of it right at the hotel and explore the Playa Norte and check out the different locations on the Island its small so you can tour the whole island in a day no problem.
6
william
3 dic 2023
·
Se alojó 2 noches
There is no shuttle to the ferry which is actually a small catamaran. They cannot take Ruff water because we all got soaking wet and the taxi ride from the airport was $130. US we were told that the ferry was gonna leave at 12 noon and we waited an hour and 45 minutes for it to arrive to pick us up. Did not arrive at the hotels schedule docking place a hour later. had to go behind the island because of the rough seas, then take a taxi ride from there to the hotel. And come to find out our room is not ready so we had to wait another 2 1/2 hours. Our luggage was taken out of the taxis and put in an open area to where we felt like anybody could’ve walked off with it then the taxi drivers act like we owe them money so I got a little upset about that. Need to work on a bigger boat. Need to work on better transportation to make the experience better other than that the hotel did a great job and after I spent $4000 for two days I will not be back.
There is no shuttle to the ferry which is actually a small catamaran. They cannot take Ruff water because we all got soaking wet and the taxi ride from the airport was $130. US we were told that the ferry was gonna leave at 12 noon and we waited an hour and 45 minutes for it to arrive to pick us up. Did not arrive at the hotels schedule docking place a hour later. had to go behind the island because of the rough seas, then take a taxi ride from there to the hotel. And come to find out our room is not ready so we had to wait another 2 1/2 hours. Our luggage was taken out of the taxis and put in an open area to where we felt like anybody could’ve walked off with it then the taxi drivers act like we owe them money so I got a little upset about that. Need to work on a bigger boat. Need to work on better transportation to make the experience better other than that the hotel did a great job and after I spent $4000 for two days I will not be back.
10
TANA
27 ago 2023
·
Se alojó 5 noches
I have traveled a lot of places in the world and this is one of my favorites! Short trip from Dallas! Very very romantic! Quite and everyone is very accommodating. NOT a party hotel! Very upscale and very romantic. It felt like We were on the side of a mountain in Greece. I love love this hotel and definitely will be back!
I have traveled a lot of places in the world and this is one of my favorites! Short trip from Dallas! Very very romantic! Quite and everyone is very accommodating. NOT a party hotel! Very upscale and very romantic. It felt like We were on the side of a mountain in Greece. I love love this hotel and definitely will be back!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La calidad de la comida es elogiada con frecuencia, con destacadas comidas italianas, una buena selección para un todo incluido, bebidas de primera calidad y una cafetería que gusta. Las críticas incluyen un desayuno limitado, la apertura rotativa de los restaurantes, un servicio ocasionalmente lento y algunas impresiones de 'pasable'.
Reseñas de huéspedes relacionadas
10
Mafisa
5 feb 2025
·
Se alojó 3 noches
Food needs upgrade
Food needs upgrade
10
Moises
18 feb 2025
·
Se alojó 4 noches
Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.
Very nice hotel. Service was excellent, all employees are very cordial and go beyond their means to help you in any way. Food was very good, well presented and properly balanced. have several infinity pools and a nice beach enclosure to avoid waves.
10
isabel
14 nov 2024
·
Se alojó 2 noches
The place is beautiful and quiet, nice staff and clean, unfortunately only one restaurant really good cause is not much to choose from , Italian restaurant excellent service and quality food. Manager on charge not helpful and need to learn how to improve himself to give the best possible results for guests. ( he wasn’t helpful at all ) and to mention the head butler was so nice and helpful and really on top of making sure everyone was happy and enjoying their time in the hotel , our 2 butler was very professional and super helpful, coffee staff super nice and always with a smile, cleaning staff fantastic the hotel always nice and top clean, waitress in beach area , super friendly and fantastic service
The place is beautiful and quiet, nice staff and clean, unfortunately only one restaurant really good cause is not much to choose from , Italian restaurant excellent service and quality food. Manager on charge not helpful and need to learn how to improve himself to give the best possible results for guests. ( he wasn’t helpful at all ) and to mention the head butler was so nice and helpful and really on top of making sure everyone was happy and enjoying their time in the hotel , our 2 butler was very professional and super helpful, coffee staff super nice and always with a smile, cleaning staff fantastic the hotel always nice and top clean, waitress in beach area , super friendly and fantastic service
10
Timika
20 may 2025
·
Se alojó 5 noches
Great resort! Food was delicious.
Great resort! Food was delicious.
10
Leslie
5 feb 2024
·
Se alojó 3 noches
Impression by Secrets Isla Mujures is a stunningly beautiful property with outstanding food and service. My favorite Secrets yet! Angel and Jennifer were attentive butlers and Ab and the entertainment staff led fun activities.
Impression by Secrets Isla Mujures is a stunningly beautiful property with outstanding food and service. My favorite Secrets yet! Angel and Jennifer were attentive butlers and Ab and the entertainment staff led fun activities.
6
Esther
1 may 2024
·
Se alojó 7 noches
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it
10
Courtney
22 jun 2024
·
Se alojó 7 noches
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
wonderful resort. excellent food. quite isolated and not walkable but lots to do within the hotel
10
John Francis
1 mar 2024
·
Se alojó 3 noches
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
This property is beautiful and the staff and service are excellent- Shout out to Martin our butler! The signature rooms are perfect with a hot tub and incredible shower. Really no beach but the set up around the docks are beautiful. Food was excellent (with lots of choices for an all inclusive) and absolutely top shelf liquor. Incredible sunset views. only negative is spa is waaaay overpriced.
10
Eva
25 oct 2024
·
Se alojó 2 noches
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
We attended a wedding. This is the best resort we've staye at in Cancun. Service was impeccable. Angel was our "butler". He was helpful throughout the stay and arranged travel etc. The Italian restaurant was phenomental. We ate there 3 times as a matter of fact. All that being said, yes you do get what you pay for. Would I come back? Probably not because you have to take a ferry to get to the island and because of the steep price.
10
Desirae
26 jun 2024
·
Se alojó 3 noches
Food excellent, service excellent and the whole experience excellent. Go see for yourself. My man And I will return to this property.
Food excellent, service excellent and the whole experience excellent. Go see for yourself. My man And I will return to this property.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
mauricio octavio
10 jun 2026
·
Se alojó 3 noches
Super hotel Su personal muy atento especialmente Rafa Matilde y Abril La calidad de comida bebida y servicio excepcional
Super hotel Su personal muy atento especialmente Rafa Matilde y Abril La calidad de comida bebida y servicio excepcional
8
Mariana
4 jun 2026
·
Se alojó 2 noches
La atención de todo el personal fue espectacular. Sin embargo el cuarto tenía un tema importante: - No funcionaba el aire acondicionado adecuadamente Fuera de eso todo en orden, lo súper recomendaría!!
La atención de todo el personal fue espectacular. Sin embargo el cuarto tenía un tema importante: - No funcionaba el aire acondicionado adecuadamente Fuera de eso todo en orden, lo súper recomendaría!!
10
Eugenio
19 may 2026
·
Se alojó 3 noches
Es lugar con vistas espectaculares! El servicio es de primera y todo el personal es extremadamente amable. El detalle del traslado en catamaran está espectacular que ya está incluido. Lo único que podría criticarse es su día de daypass, mucha gente entra y quita lugares a los huéspedes en las áreas de albercas con sombrillas etc.
Es lugar con vistas espectaculares! El servicio es de primera y todo el personal es extremadamente amable. El detalle del traslado en catamaran está espectacular que ya está incluido. Lo único que podría criticarse es su día de daypass, mucha gente entra y quita lugares a los huéspedes en las áreas de albercas con sombrillas etc.
10
Efrain
15 feb 2026
·
Se alojó 2 noches
Wedinzon es increíble , nos apoyo mucho en nuestra estancia, todo el personal y el hotel es increíble
Wedinzon es increíble , nos apoyo mucho en nuestra estancia, todo el personal y el hotel es increíble
10
Fernando Martin
10 may 2025
·
Se alojó 6 noches
El hotel hermoso y la vista es incomparable, la comida en general muy buena , la fachada le hace falta un poco de mantenimiento a la madera
El hotel hermoso y la vista es incomparable, la comida en general muy buena , la fachada le hace falta un poco de mantenimiento a la madera
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
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¿Estás considerando este hotel para tu viaje a Isla Mujeres?
¿Cómo suelen ser los precios de las habitaciones en Impression Isla Mujeres by Secrets - Adults Only - All Inclusive en Isla Mujeres?
En los próximos 60–90 días, los precios de las habitaciones en Impression Isla Mujeres by Secrets - Adults Only - All Inclusive en Isla Mujeres suelen rondar los 1237 US$ por noche para dos personas, con un rango de 1013 US$ a 1729 US$ en fechas de máxima demanda.
¿Cuál es la mejor época para visitar Impression Isla Mujeres by Secrets - Adults Only - All Inclusive para evitar las multitudes?
El mes más concurrido en Impression Isla Mujeres by Secrets - Adults Only - All Inclusive en Isla Mujeres es febrero; las multitudes disminuyen en verano y agosto es el mes más tranquilo, por lo que puede esperar menos viajeros y una mayor disponibilidad.
¿Qué tipo de ubicación y atracciones cercanas ofrece Impression Isla Mujeres by Secrets - Adults Only - All Inclusive?
Impression Isla Mujeres by Secrets - Adults Only - All Inclusive en Isla Mujeres se encuentra en Quintana Roo, en la costa oeste de la isla, cerca de atracciones como el parque natural de arrecifes Garrafon, Punta Sur y el Jardín de Esculturas de Isla Mujeres. La ubicación del hotel es ideal para escapadas románticas orientadas a la playa y estancias de spa y relajación.
¿Qué mes es más barato para alojarse en Impression Isla Mujeres by Secrets - Adults Only - All Inclusive?
Junio es el mes más barato para alojarse en Impression Isla Mujeres by Secrets - Adults Only - All Inclusive en Isla Mujeres, con un promedio de alrededor de 1196 US$ por noche; febrero es el mes más caro, con alrededor de 1464 US$. Los precios más bajos de junio se dan a pesar de que agosto es el mes más tranquilo en cuanto a multitudes.
¿Cómo se comparan los precios de Impression Isla Mujeres by Secrets - Adults Only - All Inclusive con los de otros hoteles en Isla Mujeres?
Impression Isla Mujeres by Secrets - Adults Only - All Inclusive tiene una tarifa mediana típica de 1317 US$ por noche frente a aproximadamente 477 US$ para hoteles comparables cercanos en Isla Mujeres, y es más barato que 0 de 15 hoteles comparables.
¿Cómo ha variado el precio por noche en Impression Isla Mujeres by Secrets - Adults Only - All Inclusive en Isla Mujeres en comparación con el de las últimas semanas?
El precio actual en Impression Isla Mujeres by Secrets - Adults Only - All Inclusive en Isla Mujeres es de 1311 US$ por noche para 2 huéspedes, una tarifa habitual para este hotel: dentro del 5 % de su media de 1257 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 1073 US$ y 1806 US$.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 1526.3487752990723USD
- 2026-09-19: 1071.9367135406494USD
- 2026-09-20: 1304.1354806091308USD
- 2026-09-21: 1043.8802184906006USD
- 2026-09-22: 1158.8701167755128USD
- 2026-09-23: 1171.1015441955567USD
- 2026-09-24: 1320.7372124450683USD
- 2026-09-25: 1315.4579144287109USD
- 2026-09-26: 1241.2226660705567USD
- 2026-09-27: 1111.0039534179687USD
- 2026-09-28: 1137.7882499298096USD
- 2026-09-29: 1009.9288974884033USD
- 2026-09-30: 1034.6360850982667USD
- 2026-10-01: 1355.6608180664061USD
- 2026-10-02: 1327.6367044677734USD
- 2026-10-03: 1370.132523260498USD
- 2026-10-04: 1327.6367044677734USD
- 2026-10-05: 979.3737739501953USD
- 2026-10-06: 1059.2522962493897USD
- 2026-10-07: 1165.7002900634766USD
- 2026-10-08: 1154.5922607025145USD
- 2026-10-09: 1178.0953769836426USD
- 2026-10-10: 1348.7623072998047USD
- 2026-10-11: 1042.820181539917USD
- 2026-10-12: 1364.8103303344726USD
- 2026-10-13: 1085.3917673217773USD
- 2026-10-14: 1094.2825083374023USD
- 2026-10-15: 1094.2825083374023USD
- 2026-10-16: 1254.9210012756348USD
- 2026-10-17: 1087.3495134277343USD
- 2026-10-18: 1085.3917673217773USD
- 2026-10-19: 1109.381586630249USD
- 2026-10-20: 1185.8395903320313USD
- 2026-10-21: 1250.8095382019044USD
- 2026-10-22: 1094.2825083374023USD
- 2026-10-23: 1140.8452131408692USD
- 2026-10-24: 1138.9523701171875USD
- 2026-10-25: 1094.2825083374023USD
- 2026-10-26: 1136.2134039733887USD
- 2026-10-27: 1123.5288465026856USD
- 2026-10-28: 1123.5288465026856USD
- 2026-10-29: 1142.6128759216308USD
- 2026-10-30: 1236.0364472045899USD
- 2026-10-31: 1147.248259664917USD
- 2026-11-01: 1484.7276762329102USD
- 2026-11-02: 1440.5768989318847USD
- 2026-11-03: 1614.4434250427246USD
- 2026-11-04: 1276.8789896423339USD
- 2026-11-05: 1646.1556597961426USD
- 2026-11-06: 1414.1968098449706USD
- 2026-11-07: 1409.8920393188475USD
- 2026-11-08: 1405.6880578125USD
- 2026-11-09: 1409.8920393188475USD
- 2026-11-10: 1614.4434250427246USD
- 2026-11-11: 1613.1129819458008USD
- 2026-11-12: 1770.063353729248USD
- 2026-11-13: 1277.5361508728026USD
- 2026-11-14: 1842.3355291625976USD
- 2026-11-15: 1549.8504196960448USD
- 2026-11-16: 1440.5768989318847USD
- 2026-11-17: 1160.049025894165USD
- 2026-11-18: 1445.278797821045USD
Los huéspedes deben tomar un barco para llegar al alojamiento y ponerse en contacto con este último 72 horas antes del viaje mediante los datos de contacto que aparecen en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Nota: Se puede acceder a este alojamiento en barco desde el puerto Hacienda del Mar, carretera a Punta Sam, Puerto Juárez, 77500 Cancún. Los huéspedes tienen que contactar con el alojamiento con al menos 48 horas de antelación e indicar la información de su vuelo o del itinerario de viaje para organizar el transporte en barco. Los huéspedes tienen que encargarse de llegar al puerto deportivo.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Piscina disponible de 07:00 a 20:00.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- No se aceptan huéspedes de menos de 18 años en este alojamiento sólo para adultos.
- Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Es posible pagar todas las transacciones sin dinero en efectivo y los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
- Mascotas: 1500 MXN por mascota, por día
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Playa privada
Playa (cercana)
Buceo
Ciclismo
Piscina al aire libre
Piscina climatizada al aire libre
Música en directo
Bicycle Tour Information
Evening Entertainment
Pool (Infinity)
Muebles de exterior
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Bar en la piscina
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Solo para adultos
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Traslados al aeropuerto
Internet
WiFi gratuito