Name: Guangzhou Marriott Hotel Tianhe
Address: No.228 Tianhe Road, Canton, Guangdong, CN
Price range: 156 $US–917 $US per night
Rating: 8.78

Ce qu'en disent des voyageurs

D'après les récents commentaires sur le Guangzhou Marriott Hotel Tianhe, les voyageurs soulignent son emplacement central à proximité de nombreux centres commerciaux et du métro, son service généralement aimable et ses chambres spacieuses avec vue, tout en notant des expériences mitigées avec le salon, les transferts par ascenseur et les odeurs de cigarette occasionnelles.

La plupart des clients trouvent les chambres et les espaces communs propres, bien que plusieurs mentionnent des lacunes en matière d'entretien, telles que des luminaires poussiéreux, des moquettes usées ou une seule observation isolée d'un insecte nuisible. Le petit-déjeuner et les restaurants sur place sont fréquemment salués pour leur variété, mais quelques commentaires décrivent une qualité moyenne ou une offre limitée au salon. Une option pratique et haut de gamme où les atouts l'emportent généralement sur les problèmes intermittents.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations de loisirs reçoivent des commentaires positifs, notamment une piscine intérieure, un spa et un sauna ; plusieurs clients ont apprécié le club lounge tandis que d'autres ont trouvé l'offre limitée. De nombreux commentaires mentionnent le fait de devoir utiliser deux ascenseurs entre la rue et les chambres, ce qui est considéré comme contraignant.

Avis de voyageur à ce sujet

10

Lorraine

5 janv. 2026

·

A séjourné 5 nuits

Location location location. It’s near 3mega malls and access to restaurants and shopping. The refreshment and snacks provided at the club lounge was great.

8

David

25 mars 2023

·

A séjourné 6 nuits

First time staying here but have spent hundreds of nights in Guangzhou hotels. But I wasn't that impressed. There are a number of problems I noticed 1. To go to your room you need to use 2 lifts. One from the lobby to the 5th floor and then another one to your floor. 2. Hotel is feeling tired. Definitely needs a freshen up. 3. Probably the biggest problem is staff. They are next to useless. Getting a taxi is made more difficult with them. They can't speak any English and don't help with where you are going. Even when it's written in chinese.I've never found this in any other Guangzhou hotel in the past. In general it feels like their first day. 3. If you receive a parcel, no one will tell you it's there. No slip in your room. No call. Nothing. This isn't normal in China. 4. Breakfast is pretty average. Same bland food as even the cheap hotels. On the positive the location is great. Close to heaps of good restaurants and shops.

8

Gabriele

19 avr. 2024

·

A séjourné 2 nuits

Hotel datato ma con una posizione unica. Scomoda la lobby al quinto piano che ti impone di prendere 2 ascensori. Gentile il personale Colazione molto abbondante sia cinese che occidentale. Niente di che il buffet serale.

10

JA

25 mai 2023

·

A séjourné 5 nuits

Front desk people were great. Food was very good at the buffet. Hotel is very nice. Mixed sauna very convenient

10

Allen

19 juil. 2024

·

A séjourné 3 nuits

Its at the center of 4 shopping sections. The elevator is the only problem ive encountered you would have to pass thru 2 sets to head up to your room

10

Ming Hung

16 sept. 2023

·

A séjourné 4 nuits

One of the best Marriott hotels I have ever stayed. Decor is well maintained. The room is quiet, clean and spacious. Like the big screen TV. Staff are very helpful. The spa service is excellent. Located next to a big shopping mall and subway stations are nearby.

8

Lee

22 juin 2024

·

A séjourné 1 nuit

The service and facilities are highly satisfactory

10

Jian Chang

14 mars 2024

·

A séjourné 1 nuit

交通便利，室内泳池超赞，为长途飞行后带来愉悦方松。

6

Marcio

28 avr. 2025

·

A séjourné 4 nuits

Muita decepção com Hotel . Pelo preço q paguei esperava muito mais . Lounge executivo horrível , péssimas opções .

10

Sheung Yin

1 juil. 2025

·

A séjourné 2 nuits

My family and i spent a lovely weekend at this hotel. Thanks for the lovely hospitality to the executive lounge attendants Nia, Maisie and Lucy. The location of this hotel is superb. One thing i enjoy less is that even though i booked for three persons, the lounge access was restricted to two persons only. I hope the hotel would review this policy soon. Another thing is the lack of supervision on the Ground Floor, as there were events on their conference room floors. However, the reception for these events was on the ground floor, and some of the personnel for those companies caused nuisance to hotel guests.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Le service de ménage est généralement salué et de nombreux espaces semblent propres, mais plusieurs commentaires font état d'odeurs de fumée, de luminaires et de moquettes poussiéreux ou usés, ainsi que d'un seul insecte nuisible ; certains notent également des oublis de ménage.

Avis de voyageur à ce sujet

6

Vai In

20 nov. 2024

·

A séjourné 1 nuit

地位十分方便，但酒店有點舊，房間地毯很臟，有點發霉的味道。

6

Eduardo

17 oct. 2025

·

A séjourné 3 nuits

Quartos com cortinas ruins, não fica 100% escuro Muito cheiro de cigarro no corredor e acaba entrando o cheiro no quarto. Quarto sem janela e fica cheiro de cigarro

6

Tan

25 nov. 2025

·

A séjourné 3 nuits

Room was smoky. There are some people smoking in the hotel rooms. Suffered a bad sore throat and blocked nose waking up. Check in staff was very helpful.

4

RUEI FENG

8 mars 2024

·

A séjourné 4 nuits

衣櫃裡有蟑螂，完全不能接受很糟糕！！

10

Michelle

15 déc. 2025

·

A séjourné 3 nuits

clean room, kind and efficient staff, good view, convenient location

10

Michael

9 juin 2025

·

A séjourné 1 nuit

Stayed a little over a week, staff ensured that I had an early check in as I was traveling all night. Room was spacious and clean, everyday the room was always cleaned early and quick. Breakfast was fantastic and all staff always available to assist especially the English speaking guests. Several malls just walking distance away. Will definitely stay again on my next visit.

10

TSUNG-CHI

7 nov. 2025

·

A séjourné 4 nuits

員工有禮貌，打掃房間確實不馬虎。附近吃的很多可以選，所以沒有在酒店吃飯。

6

Matt

6 mai 2023

·

A séjourné 2 nuits

客廳：有把梳在枱底,(應該之前的客人)但housekeeping 沒有發現直至我check out (我住了3 日2夜) 洗手間: 有一塊已用的cotton stick 在洗手間內

6

Sharon

19 oct. 2025

·

A séjourné 3 nuits

Good: Great location and we were able to walk to the surrounding malls easily. Bad: We had requested for connecting rooms during our booking as we were travelling in a family of 4 but this was not fulfilled. Instead, during check in, the front desk tried to sell us to upgrade our room to a suite (which would only sleep 3 maximum) which is still not connected to another room.. I found that the rooms were not well maintained. It was an older hotel and I did notice that the paintings/pictures had some dust and mold.

10

Ai Ming

17 août 2025

·

A séjourné 1 nuit

Absolutely brilliant stay at the Marriott in Guangzhou! From the moment we arrived, everything was flawless—spotless rooms, impeccable service, and attention to detail that genuinely impressed. And to top it off, they surprised us with a birthday cake completely free—what an incredible touch! Honestly, this is hospitality done right. I’ve stayed in countless hotels, but this experience was truly exceptional. Highly recommended!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont spacieuses et confortables, avec une belle vue. Plusieurs clients notent un décor daté et des équipements usés.

Avis de voyageur à ce sujet

10

Liying

29 juil. 2025

·

A séjourné 2 nuits

Bed is very comfortable and location is great.

8

Wendell

23 févr. 2025

·

A séjourné 1 nuit

Its location is central in Guangzhou. Easy to get to other area by taxi or metro. The room and bathroom are a bit dated. The shower is slippery when wet. Staff is friendly and helpful.

8

David

25 mars 2023

·

A séjourné 6 nuits

First time staying here but have spent hundreds of nights in Guangzhou hotels. But I wasn't that impressed. There are a number of problems I noticed 1. To go to your room you need to use 2 lifts. One from the lobby to the 5th floor and then another one to your floor. 2. Hotel is feeling tired. Definitely needs a freshen up. 3. Probably the biggest problem is staff. They are next to useless. Getting a taxi is made more difficult with them. They can't speak any English and don't help with where you are going. Even when it's written in chinese.I've never found this in any other Guangzhou hotel in the past. In general it feels like their first day. 3. If you receive a parcel, no one will tell you it's there. No slip in your room. No call. Nothing. This isn't normal in China. 4. Breakfast is pretty average. Same bland food as even the cheap hotels. On the positive the location is great. Close to heaps of good restaurants and shops.

10

Junjie Sherman

30 nov. 2025

·

A séjourné 3 nuits

Spacious room, clean, very convenient location for shopping. Many malls within walking distance

10

Barbara

27 nov. 2025

·

A séjourné 4 nuits

É a segunda vez que eu me hospedo no hotel, e tenho apenas elogios para fazer. Quartos confortáveis, limpos, e silenciosos. Equipe muito atenciosa, e ágil, pronta para nos auxiliar sempre que necessário. Café da manhã ótimo, e as demais refeições do hotel também, comemos várias vezes no restaurante do hotel. Além da localização ser ótima! Indico, e voltarei mais vezes!

6

Kenneth

27 oct. 2025

·

A séjourné 3 nuits

Fin beliggenhed i forhold til Canton messen. Værelser bærer præg af at de ikke er nyt længere - slidte.

10

Michelle

15 déc. 2025

·

A séjourné 3 nuits

clean room, kind and efficient staff, good view, convenient location

10

Redmund

4 oct. 2025

·

A séjourné 5 nuits

I loved this Marriott! It was even better than I expected, from the service to my room to its convenient location. The front desk was very professional and gave me probably the best room at that hotel, at the very top floor…and the view outside was spectacular. The dining options were abundant, ranging from the lobby buffet with its blend of Chinese and Western dishes to the lounge with its motley of desserts. There is a connecting mall as well as a fancier one across the street; below street level is yet another gem filled to the brim with eateries. Subway stations are very close by too…needless to say I highly recommend this hotel.

8

Chee Keong

8 janv. 2025

·

A séjourné 6 nuits

We stayed there for 6 nights. The room is spacious, comfortable beds, clean carpet, nice toiletries and room with a fantastic view. The staff at hotel reception was very helpful and allow us to check out later as our flight is 6pm. We will choose to stay here again if we return to Guangzhou in future.

6

Jeanin

7 oct. 2025

·

A séjourné 2 nuits

Hotellet har bra beliggenhet, litt eldre rom men helt greit

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est fréquemment décrit comme aimable, professionnel et attentionné, avec des enregistrements et des départs tardifs faciles. Cependant, plusieurs commentaires font état de lacunes en matière de formation et de communication, notamment des erreurs de facturation, des confusions concernant le service de couverture, des problèmes de manipulation de colis et une affluence liée à des événements.

Avis de voyageur à ce sujet

8

David

25 mars 2023

·

A séjourné 6 nuits

First time staying here but have spent hundreds of nights in Guangzhou hotels. But I wasn't that impressed. There are a number of problems I noticed 1. To go to your room you need to use 2 lifts. One from the lobby to the 5th floor and then another one to your floor. 2. Hotel is feeling tired. Definitely needs a freshen up. 3. Probably the biggest problem is staff. They are next to useless. Getting a taxi is made more difficult with them. They can't speak any English and don't help with where you are going. Even when it's written in chinese.I've never found this in any other Guangzhou hotel in the past. In general it feels like their first day. 3. If you receive a parcel, no one will tell you it's there. No slip in your room. No call. Nothing. This isn't normal in China. 4. Breakfast is pretty average. Same bland food as even the cheap hotels. On the positive the location is great. Close to heaps of good restaurants and shops.

4

Simon

31 mai 2023

·

A séjourné 5 nuits

The services are very poor and mismanaged. There is no communication internally that I almost trapped in the lift. There are often no staffs in the restaurant at 5th floor betwwen 6:30 thru 7:00. As a result, often time there is no service during the firsst half an hour of breakfast.

10

Michelle

15 déc. 2025

·

A séjourné 3 nuits

clean room, kind and efficient staff, good view, convenient location

10

Michael

9 juin 2025

·

A séjourné 1 nuit

Stayed a little over a week, staff ensured that I had an early check in as I was traveling all night. Room was spacious and clean, everyday the room was always cleaned early and quick. Breakfast was fantastic and all staff always available to assist especially the English speaking guests. Several malls just walking distance away. Will definitely stay again on my next visit.

8

Ying-Man

28 mai 2025

·

A séjourné 2 nuits

前枱服務比較失望，由於我加了床，退房時應該只收加床費用，但前枱職員以為我房價都未付，於是又再收我房錢，浪費很多時間又要叫一位高級職員取消付款，又要重新再出單收加床錢。希望酒店要加強培訓前枱職員，睇清楚或者問清楚客人是否已付房費，不要又重覆收錢，浪費客人時間。

8

Fan

19 juil. 2024

·

A séjourné 7 nuits

The hotel front desk staff didn’t seem to understand what “turn down service” meant. After no turn-down service for two nights, I went to the front desk and asked about it. The front counter staff thought I just wanted it for one night; I clearly stated that I would like to have turn down service for every night. The girl seemed shocked. She had to consult a manager to make sure that my room was eligible to have turn down service (I thought it would be a standard service for them!) Then she came back to tell me that I would get it for the rest of my stays. I got it for that night, but not the following night. I complained to their Cantonese restaurant manager when I was having dinner there. The problem got fixed right away. The same lack of training problem also appeared when I was told that my credit card was not needed for incidentals. Then I could not get my laundry back on time because the housekeeping or laundry department couldn’t charge me. The restaurants were not able to bill my account linked to my room because they weren’t able to charge me. More training is definitely needed for the front counter to keep the same excellent services that their Cantonese restaurant staff provided.

6

Sharon

19 oct. 2025

·

A séjourné 3 nuits

Good: Great location and we were able to walk to the surrounding malls easily. Bad: We had requested for connecting rooms during our booking as we were travelling in a family of 4 but this was not fulfilled. Instead, during check in, the front desk tried to sell us to upgrade our room to a suite (which would only sleep 3 maximum) which is still not connected to another room.. I found that the rooms were not well maintained. It was an older hotel and I did notice that the paintings/pictures had some dust and mold.

10

Redmund

4 oct. 2025

·

A séjourné 5 nuits

I loved this Marriott! It was even better than I expected, from the service to my room to its convenient location. The front desk was very professional and gave me probably the best room at that hotel, at the very top floor…and the view outside was spectacular. The dining options were abundant, ranging from the lobby buffet with its blend of Chinese and Western dishes to the lounge with its motley of desserts. There is a connecting mall as well as a fancier one across the street; below street level is yet another gem filled to the brim with eateries. Subway stations are very close by too…needless to say I highly recommend this hotel.

8

Chee Keong

8 janv. 2025

·

A séjourné 6 nuits

We stayed there for 6 nights. The room is spacious, comfortable beds, clean carpet, nice toiletries and room with a fantastic view. The staff at hotel reception was very helpful and allow us to check out later as our flight is 6pm. We will choose to stay here again if we return to Guangzhou in future.

10

Sheung Yin

1 juil. 2025

·

A séjourné 2 nuits

My family and i spent a lovely weekend at this hotel. Thanks for the lovely hospitality to the executive lounge attendants Nia, Maisie and Lucy. The location of this hotel is superb. One thing i enjoy less is that even though i booked for three persons, the lounge access was restricted to two persons only. I hope the hotel would review this policy soon. Another thing is the lack of supervision on the Ground Floor, as there were events on their conference room floors. However, the reception for these events was on the ground floor, and some of the personnel for those companies caused nuisance to hotel guests.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Exceptionnellement pratique à Tianhe, à côté ou relié à plusieurs grands centres commerciaux et à proximité des stations de métro, ce qui facilite les achats et les repas. Quelques clients mentionnent un trafic important dans la région.

Avis de voyageur à ce sujet

10

IVY

30 juil. 2025

·

A séjourné 4 nuits

Great location, close to subway, shopping and restaurants.

10

Lorraine

5 janv. 2026

·

A séjourné 5 nuits

Location location location. It’s near 3mega malls and access to restaurants and shopping. The refreshment and snacks provided at the club lounge was great.

10

Raymond

16 nov. 2025

·

A séjourné 3 nuits

good location,lots of good restaurants nearby

10

Junjie Sherman

30 nov. 2025

·

A séjourné 3 nuits

Spacious room, clean, very convenient location for shopping. Many malls within walking distance

8

Julia

3 oct. 2023

·

A séjourné 1 nuit

No usb inside the room. Traffic is terrible around the area, need to take subway.

10

Shwushin

17 août 2025

·

A séjourné 3 nuits

Hotel was nice and comfy and lots of food selection and shopping around. Traffic is quite congested in that area.

10

Michelle

15 déc. 2025

·

A séjourné 3 nuits

clean room, kind and efficient staff, good view, convenient location

10

Scot

11 avr. 2025

·

A séjourné 3 nuits

The location, location, beautiful city, and hotel are right in the middle of everything, and it is easy to walk to everything.

10

Redmund

4 oct. 2025

·

A séjourné 5 nuits

I loved this Marriott! It was even better than I expected, from the service to my room to its convenient location. The front desk was very professional and gave me probably the best room at that hotel, at the very top floor…and the view outside was spectacular. The dining options were abundant, ranging from the lobby buffet with its blend of Chinese and Western dishes to the lounge with its motley of desserts. There is a connecting mall as well as a fancier one across the street; below street level is yet another gem filled to the brim with eateries. Subway stations are very close by too…needless to say I highly recommend this hotel.

10

izabel

10 juin 2025

·

A séjourné 3 nuits

Excelente localização , perto de tudo , impressionante

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et les options sur place sont souvent salués pour leur variété et leur qualité, et les en-cas proposés au salon impressionnent certains clients. D'autres estiment que l'offre du restaurant ou du salon est moyenne ou limitée.

Avis de voyageur à ce sujet

8

Tat Men

14 févr. 2025

·

A séjourné 2 nuits

Good food staff friendly

10

Lorraine

5 janv. 2026

·

A séjourné 5 nuits

Location location location. It’s near 3mega malls and access to restaurants and shopping. The refreshment and snacks provided at the club lounge was great.

10

SangMin

30 sept. 2025

·

A séjourné 4 nuits

I was especially satisfied with the breakfast. Overall, the hotel staff members were very good, and there was no inconvenience in English communication.

8

Gabriele

19 avr. 2024

·

A séjourné 2 nuits

Hotel datato ma con una posizione unica. Scomoda la lobby al quinto piano che ti impone di prendere 2 ascensori. Gentile il personale Colazione molto abbondante sia cinese che occidentale. Niente di che il buffet serale.

10

JA

25 mai 2023

·

A séjourné 5 nuits

Front desk people were great. Food was very good at the buffet. Hotel is very nice. Mixed sauna very convenient

10

mei

3 août 2025

·

A séjourné 1 nuit

員工服務態度真係好，但餐廳食品質素很差

10

Barbara

27 nov. 2025

·

A séjourné 4 nuits

É a segunda vez que eu me hospedo no hotel, e tenho apenas elogios para fazer. Quartos confortáveis, limpos, e silenciosos. Equipe muito atenciosa, e ágil, pronta para nos auxiliar sempre que necessário. Café da manhã ótimo, e as demais refeições do hotel também, comemos várias vezes no restaurante do hotel. Além da localização ser ótima! Indico, e voltarei mais vezes!

8

WAI HON RICKY

13 oct. 2024

·

A séjourné 2 nuits

今次最深刻的體驗呢，就是遇到一個親切殷勤嘅餐廳員工。Aline Guo 姐姐。貼心介紹餐廳嘅食物。了解每個客人嘅需要。盡心協助。充滿笑容及表現專業嘅服務態度。值得一讚。令到我下次都想再來衝動。

10

JONGJIN

26 oct. 2023

·

A séjourné 3 nuits

Great experience except not good quality of breakfast. I mean it is not bad, but not as great as other five-star-hotels around the world. Other than that, it was a great stay during the Canton Fair 134th.

10

Redmund

4 oct. 2025

·

A séjourné 5 nuits

I loved this Marriott! It was even better than I expected, from the service to my room to its convenient location. The front desk was very professional and gave me probably the best room at that hotel, at the very top floor…and the view outside was spectacular. The dining options were abundant, ranging from the lobby buffet with its blend of Chinese and Western dishes to the lounge with its motley of desserts. There is a connecting mall as well as a fancier one across the street; below street level is yet another gem filled to the brim with eateries. Subway stations are very close by too…needless to say I highly recommend this hotel.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $453
18 $400	19 $226	20 $226	21 $208	22 $399	23 $594	24 $612
25 $434	26 $278	27 $191	28 $191	29 $191	30 $330	31 $434

di	lu	ma	me	je	ve	sa
1 $417	2 $382	3 $243	4 $191	5 $191	6 $191	7 $191
8 $156	9 $191	10 $226	11 $313	12 $313	13 $227	14
15 $156	16 $175	17 $191	18 $192	19 $191	20 $917	21 $209
22 $156	23 $175	24 $191	25 $191	26	27 $263	28 $191
29 $156	30 $175

Guangzhou Marriott Hotel Tianhe

À propos de cet établissement

Emplacement

Options de chambre

Suite Club, 1 chambre, fumeurs

Chambre, 1 très grand lit, vue ville

Chambre, 2 lits doubles, vue ville

Suite Deluxe, 1 chambre

Chambre, 1 très grand lit

Chambre Club, 1 très grand lit, fumeurs

Chambre Club, 2 lits doubles, fumeurs, vue ville

Chambre, 2 lits doubles

Avis des voyageurs sur Guangzhou Marriott Hotel Tianhe

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir