The Villas at Emerald Desert RV Resort

The pool and hot tub areas (two) were very nice. Had fun playing ping pong and pool (eight ball) in the evenings.

Fresh fruits on the trees, nice pool and lots of things to do. However we never did get the free wifi to work and power went out and tolit wouldn't flush

Nice place, next time my husband and I will stay with our travel camper. We stayed in a Villa and although it is a little dated, it was very clean and comfy. Justin and other staff were great! The pool, hot tub and restroom at the pool was clean. And the best part is how affordable the price is for summer rates. We have not checked winter rates, as summer is so hot in the southern California desert (we are from Phoenix). We would stay again for sure! And Acrisure Arena is across the highway, so we will be back for concerts too!

I loved the lake in our back patio area. The villa was large and spacious. The employees were very accommodating and very nice. There was a live band by the poolside with heated pool and large jacuzzi. Barbeque area and games to play. T.V. had Hulu, Netflix and Prime. Very nice. Would definitely stay again.

Nice place but only pool was cold and showers in palos Verde villas also water was cold -warm.

The property is amazing! I had no idea how nice this was going to be. There are two swimming pools, two dog parks and bocce ball, miniature, golf, and even horseshoes. It's a area where you can camp with your RV or stay in these really cute little bungalows

The shade was sheer thus no privacy. The shower was extremely small and shower head would not sufficiently move. Pillows hard. Pool and jacuzzi nice, but no light at jacuzzi and no towels at the poo. Relatively inexpensive.

We stayed in a Villa. It was great! There was 2 patios, one patio had table & chairs while the other didn't. Would have been nice to have something on the other patio but we were only staying for 2 days. Game room was cool with some games and a mini kitchen. There were 2 pools, we only used 1 pool.

I didn't like that there wasn't a store.

Not enough ice per day

Very clean, spacious, great location at a great price.

Property was well manicured. Desk attendants were kind and helpful. Room was clean and spacious.

The grounds and RV sites are well maintained. The Villas are very old. Doubtful if they have been renovated in multiple decades. I’m not sure how it’s possible to be clean yet dirty at the same time. It’s clear the cleaning and maintenance staff are doing their best, but it’s overall grubby. It felt uncomfortable to take shoes off or sit down. A couple bright spots: the kids had fun at the pool and the beds and sheets were very clean. Surprisingly, we slept fine for the one night we stayed. Would not stay again even at the low $100 rate.

There were a lot of flies by the door and the ceiling fan accumulated a lot of dust!

The grounds were meticulously maintained. It was a great location with super staff. Definitely will return.

Rooms are dated and need to be refurbished. Beds are very comfortable, and the facilities were clean. Kitchen facilities are available. Bathroom and shower were nice. Carpeting was old and stained.

Clean

All I received from the property was a gate code, there wasn’t instructions on when the office closes or what to do after the office closes. Then the suite had a Musty smell, we found a live LARGE roach in the garbage can and the cable went out at midnight.

The kitchen sink was filthy and there was a dirty spot on a towel. The shower spray was frozen so when you opened the door, the water shot out. The power went out in the morning. We called and text and got no response so we decided to pack up and leave. We could hear the people talk in the room next to ours through the wall. Very disappoiting.

Such a relaxing place to stay . We had a 3 bedroom villa , Pristinely clean , spacious , friendly staff . Great for a family or group. Perfect for what we needed .

Super nice staff and very accommodating of my late arrival. Temps were in the 110’s and the AC was ice cold. The bed was pretty comfy though the bedding was more polyester than I like. (Makes me sweat) the kitchen was small but fairly well stocked with a fridge/freezer, a cook top, tea kettle and a kuerig for coffee. Good selection of dinnerware and pots and utensils. If I wanted to cook, I could have. The two things that bugged me and lowered my rating: 1) there was coffee but no sugar or creamer - not even the fake crap. 2) the floor in the bedroom felt like it had big holes under the carpet - it was a minefield and I tripped twice. (No harm done just lots of swearing)

For the cost this place is incredible. 2 bedroom villa was like 1500 square feet with full kitchen and newly remodeled.

Handicap Accessible villa so odd layout. But overall comfortable. We were nearby family with their RV so was perfect location for us

Rooms are dated and need to be refurbished. Beds are very comfortable, and the facilities were clean. Kitchen facilities are available. Bathroom and shower were nice. Carpeting was old and stained.

A unique place. A RV Park that has a g RT pop of Villas on one side. Our place has 3 rooms in the building. Our place is #3, and has an uneven bedroom floor. The carpet is over top a pile of stacked wood or something. Besides that, it is a great place.

The shade was sheer thus no privacy. The shower was extremely small and shower head would not sufficiently move. Pillows hard. Pool and jacuzzi nice, but no light at jacuzzi and no towels at the poo. Relatively inexpensive.

We had a great stay! Wonderful property, and our room was perfect for what we needed. Only wish there was at least 1 more mirror in there.

It’s a nice property but it’s proximity to the railroad tracks makes it try nosey at night.

Check in was quick and easy. The room was fantastic no issue great property patio included .. Full kitchen

Train is nearby, but we couldn’t hear it in our villa Checkin staff was very nice and accommodated us for an early checkin. Beautiful property. I’d stay here again. We were in town for a concert at Agua Caliente. Easy 10 min drive to the casino.

Communication right before check-in was poor causing is to sit and wait 70 min to check-in. Had the gentleman who called us, before we arrived at the property, simply said, "You Villa won\'t be ready until 4:00," all would have been well. But he did not.

Godwin called to let us know the gate code and where the key would be. It was where it was said to be. A map was there and highlighted. Everything was in order. Nice place! Clean, quiet, a/c works great, which is wonderful since it's hot enough for the devil to be comfortable outside! Parking by unit. Close to Arcisure Arena for events. We saw a great concert. All in all, excellent trip.

Easy check-in, very friendly and responsive staff.

We loved the space and set up of the villa! Registration staff was very helpful!

Had a wonderful stay. Very clean, cozy and quiet. Front seat young lady was very nice and explained everything very well. We will be back.

Friendly staff. Heated pool in November. Large rooms. If you have a RV even better I suppose. All the amenities and probably cheaper although the room was fairly priced as well. Liked the 2nd bathroom. I wake up early was able to watch tv, eat, drink coffee, and move about without waking up the wife. She is nice when she is asleep 😀

Did not even get to check in. I was not aware about limited check in hours 3-5. Terrible policy. No email saying we had to check in before 5pm. No staff available after 5 apparently.

Check in was at 3pm. We arrived at 4pm. Front desk checked us in and when we got to the unit, a housekeeper was still cleaning. She seemed shocked that we were there. The room configuration online was also incorrect. In the description it said there was a twin size couch pullout. That was not accurate. The air conditioning was also not working great. Steven and Justin rode over in a golf cart and apologized for all the issues. They told me the room would be reimbursed in full. I told them I booked through Hotels.com and they said it was a simple process they were aware of and that they would take care of it. Our group was getting ready for our concert while housekeeping tried to finish cleaning the unit. We had to scurry from room to room as sections were cleaned and ready for us. We had to get dressed inside the walk in closet and got creative with sharing the master bathroom mirror. We left the unit behind schedule and barely made our concert. I also called the office to request toilet paper and never got a call back. Fast forward to 14 days later and the hotel has yet to approve the refund to Hotels.com. I have been copied on several emails from Hotels.com to The Villas at Emerald Suites and they have refused to respond. I have also stayed on hold many times while Hotels.com has tried to call. These calls are also ignored. Don’t stay here. They’re unorganized and liars. They made me a false promise of reimbursement so now I have to contact my cc to dispute charges.

Staff is always friendly and helpful. We’ve stayed here numerous times and will return. Location to freeway is easy. Have stayed in our RV and villas. Can’t get better pricing. RV spots are roomy too.

Train is nearby, but we couldn’t hear it in our villa Checkin staff was very nice and accommodated us for an early checkin. Beautiful property. I’d stay here again. We were in town for a concert at Agua Caliente. Easy 10 min drive to the casino.

Great location

We had one night in a Villa for a concert at Acrisure arena location was Great.

Clean, safe. Great location for the area across the freeway. Will stay here again for our next concert.

Excellent quiet peaceful gated love it

I loved the Villa I stayed in it was very close to the Acrisure Arena. The atmosphere was nice and quiet. It had pretty much everything I needed. Small kitchen with every possible appliance and tools. The place was well stocked with every necessity in each room. They offered coffee with a coffee machine in room. The bed and couches were very comfortable. The amenities weren’t used but maybe in a less windy day it would have been great to dip into the swimming pool or jacuzzi. I was pleased with the service and attention to detail. Staff was really friendly too and helped me locate my room which I missed and drove away from since the lettering was pretty hidden but once I found the room, the parking was right upfront and easy to get to. I would only request a body length mirror if possible. I was hoping to be able to see more than just my head but otherwise I felt really happy with everything offered at this property, would stay again.

It’s a nice property but it’s proximity to the railroad tracks makes it try nosey at night.

Great place to stay near Indian Wells

Staff is always friendly and helpful. We’ve stayed here numerous times and will return. Location to freeway is easy. Have stayed in our RV and villas. Can’t get better pricing. RV spots are roomy too.

Location was close to concert venue

Train is nearby, but we couldn’t hear it in our villa Checkin staff was very nice and accommodated us for an early checkin. Beautiful property. I’d stay here again. We were in town for a concert at Agua Caliente. Easy 10 min drive to the casino.