Hotel Indigo London - Kensington by IHG
234 $US
/nuit
Moyenne pour novembre
Prix pour Hotel Indigo London - Kensington by IHG
Sélectionnez les dates pour voir les prix et les disponibilités
234 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Hotel Indigo London - Kensington by IHG, les prix par nuit s'élèvent en moyenne à 145 $US pendant le mois le moins cher (janvier) et à 285 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 145 $US |
| février | 164 $US |
| mars | 204 $US |
| avril | 206 $US |
| mai | 246 $US |
| juin | 284 $US |
| juillet | 285 $US |
| août | 197 $US |
| septembre | 269 $US |
| octobre | 252 $US |
| novembre | 234 $US |
| décembre | 250 $US |
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nov. · 234 $US
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Le plus cher : juillet (env. 285 $US)
Le moins cher : janvier (env. 145 $US)
À propos de cet établissement
Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de banquet.
Équipements
Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de banquet.
Services de l'établissement
Les équipements et services proposés incluent un service de départ express, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24.
Repas
De délicieuses spécialités Cuisine internationale vous attendent à Kensington Quarter, un restaurant qui offre une sympathique vue sur le jardin et qui abrite un bar, un bar / salon, parfait pour prendre un verre avant le dîner. Si vous préférez une soirée cocooning, un service d'étage 24 h/24 est à votre disposition. Un petit déjeuner anglais est servi tous les jours de 07 h 00 à 11 h 00 moyennant un supplément.
Chambres
Les 100 chambres de l'hébergement vous invitent à la détente. Votre chambre est dotée d'un lit avec surmatelas. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Emplacement
En choisissant Hotel Indigo London - Kensington by IHG, vous aurez la chance de séjourner en plein centre de Londres, à moins de 5 minutes en voiture de Royal Albert Hall et Hyde Park. Cet hôtel se trouve à 4,4 km de Marble Arch et à 4,4 km de Buckingham Palace.
À proximité
Holland Park (parc)(0.7 miles)
Imperial College London(0.8 miles)
Musée d'histoire naturelle(0.8 miles)
Kensington High Street(0.8 miles)
Kensington Gardens(0.9 miles)
Victoria and Albert Museum(1 miles)
Olympia Events(1.1 miles)
Royal Albert Hall(1.1 miles)
Kensington Palace(1.2 miles)
Stade de Stamford Bridge(1.2 miles)
Hyde Park(1.3 miles)
River Thames(1.4 miles)
Grand magasin Harrods(1.4 miles)
Queensway(1.6 miles)
Sloane Square(1.6 miles)
Aéroport de Londres London City (LCY)(13.1 miles)
Aéroport de Londres Heathrow (LHR)(13.9 miles)
Aéroport de Londres Gatwick (LGW)(56 miles)
Aéroport de Londres Luton (LTN)(37.1 miles)
Aéroport de Farnborough (FAB)(36.5 miles)
Restaurant
Chambres non-fumeurs
Service en chambre
Nettoyage à sec
Ménage
Salle de banquet
Emplacement
34-44 Barkston Gardens, Earls Court, Londres, Angleterre, Royaume-Uni
Holland Park (parc) (0.7 miles)
Imperial College London (0.8 miles)
Musée d'histoire naturelle (0.8 miles)
Kensington High Street (0.8 miles)
Kensington Gardens (0.9 miles)
Victoria and Albert Museum (1 miles)
Options de chambre
11
Chambre Standard, 1 grand lit
Détails de la chambre
1 Grand Lit Double
Couchages 2
256 ft²
ChauffageWi-Fi (gratuit)Salle de bain privée
6
Suite, 1 grand lit (Extra Bed)
Détails de la chambre
1 Grand Lit Double
Couchages 2
366 ft²
ChauffageWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
8
Chambre Premium
Détails de la chambre
1 Lit Simple
Couchages 2
279 ft²
ChauffageWi-Fi (gratuit)Salle de bain privée
12
Chambre Premium, 1 grand lit
Détails de la chambre
1 Grand Lit Double
Couchages 2
280 ft²
ChauffageWi-Fi (gratuit)Salle de bain privée
6
Suite, 1 grand lit
Détails de la chambre
1 Grand Lit Double
Couchages 2
366 ft²
Salle à manger séparéeChauffageWi-Fi (gratuit)Salon séparé
12
Chambre Premium, 2 grands lits
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
280 ft²
ChauffageWi-Fi (gratuit)Salle de bain privée
6
Chambre Premium, 1 grand lit (Extra Bed)
Détails de la chambre
1 Grand Lit Double
Couchages 2
361 ft²
ChauffageWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
12
Chambre Standard
Détails de la chambre
1 Lit Simple
Couchages 2
249 ft²
ChauffageWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Hotel Indigo London - Kensington by IHG
8.3
Très bien
Basé sur 1 133 avis vérifiés
Qui séjourne ici ?
Affaires
27%
Couples
46%
Familles
12%
Groupes
7%
Solo
5%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'hôtel Indigo London - Kensington de IHG, les clients soulignent régulièrement la situation pratique près d'Earl’s Court, permettant un accès rapide au métro et à Heathrow, ainsi que le personnel accueillant et serviable, et un petit-déjeuner généralement apprécié pour sa variété et son service attentionné.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'hôtel Indigo London - Kensington de IHG, les clients soulignent régulièrement la situation pratique près d'Earl’s Court, permettant un accès rapide au métro et à Heathrow, ainsi que le personnel accueillant et serviable, et un petit-déjeuner généralement apprécié pour sa variété et son service attentionné.
L'expérience en chambre varie : des suites spacieuses et calmes aux chambres confortables situées aux étages supérieurs, en passant par des chambres très petites ou situées en sous-sol sans fenêtres, avec une vue limitée ou des nuisances sonores provenant des zones de service. De nombreux avis mentionnent des salles de bain vieillissantes, des problèmes de drainage, des odeurs de moisi ou de produits chimiques, et des problèmes récurrents de contrôle de la température, tels qu'une climatisation faible, des chambres trop chaudes ou un manque occasionnel d'eau chaude. Attendez-vous à un point de chute pratique avec un service amical, mais l'attribution de la chambre et l'état des lieux peuvent faire une grande différence.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les mentions concernant les équipements sont limitées : les clients ont apprécié le bar tardif et notent les rénovations en cours dans le hall et les chambres ; un avis signale des marches à l'entrée qui rendent le transport de bagages plus difficile.
Avis de voyageur à ce sujet
10
Patrick
23 juil. 2023
·
A séjourné 5 nuits
From check in to check out this hotel was wonderful. Staff was great and friendly- hotel bar and restaurant was fantastic. Loved the room. Perfect location.
From check in to check out this hotel was wonderful. Staff was great and friendly- hotel bar and restaurant was fantastic. Loved the room. Perfect location.
6
Robert
2 juin 2025
·
A séjourné 2 nuits
Stairs at the entrance are difficult for rolling luggage. Good location for the Piccadilly line to Heathrow!
Stairs at the entrance are difficult for rolling luggage. Good location for the Piccadilly line to Heathrow!
10
Stewart
16 mars 2025
·
A séjourné 6 nuits
Have stayed at other Indigo hotels. This one is undergoing upgrades, but still was excellent. Lovely rooms (we had a 2 room suite), outstanding staff, great kitchen and breakfast, bar is open late, and the location was perfect. 1 block to tube station. Next to the Olympia (short Uber ride of 10 mins) where I was attending the Book Fair, and great restaurants within 10 minute walk radius.....Indian, Pubs, Tai, Italian.....take your pick..
Have stayed at other Indigo hotels. This one is undergoing upgrades, but still was excellent. Lovely rooms (we had a 2 room suite), outstanding staff, great kitchen and breakfast, bar is open late, and the location was perfect. 1 block to tube station. Next to the Olympia (short Uber ride of 10 mins) where I was attending the Book Fair, and great restaurants within 10 minute walk radius.....Indian, Pubs, Tai, Italian.....take your pick..
6
Alexander
23 mai 2024
·
A séjourné 3 nuits
It pains me to give this review, but after staying here eight times over the last eight years, I’ve noticed this hotel taking quite a hit. It’s starting to finally feel worn down And rooms need a serious refresher. I understand there was a minor remodel a couple years back in the common areas, but the rooms look the same way they did eight years ago And the wear and tear is really showing. The staff was great, however, the hotel is understaffed. Where the food used to be incredible, it’s mediocre at best now. This hotel is in a great area and the staff were tops, but as someone who saw this place in its prime, it’s just not what it was. It’s safe and perhaps a clean room is all one asks for, but knowing what this hotel use to be left me sad and needing to reflect it in my review.
It pains me to give this review, but after staying here eight times over the last eight years, I’ve noticed this hotel taking quite a hit. It’s starting to finally feel worn down And rooms need a serious refresher. I understand there was a minor remodel a couple years back in the common areas, but the rooms look the same way they did eight years ago And the wear and tear is really showing. The staff was great, however, the hotel is understaffed. Where the food used to be incredible, it’s mediocre at best now. This hotel is in a great area and the staff were tops, but as someone who saw this place in its prime, it’s just not what it was. It’s safe and perhaps a clean room is all one asks for, but knowing what this hotel use to be left me sad and needing to reflect it in my review.
10
george
10 juil. 2023
·
A séjourné 7 nuits
The complimentary breakfast is far superior to the continental breakfast we get in US hotels. The receptionist welcomes you and ushers you to your table. Then you place your order of hot beverage and hot dish with the waitress and that includes eggs bacon hash brown fried cheese sweet beans and fried mushrooms. Also you can have pancakes but they were not great. Aside from ordering, you also have access to the buffet which has a delicious selection of cheeses cold cuts fruits and fresh pastries, all of a superior quality of what we are used to in the states. The hotel was very quiet considering that it was fully booked during our stay. Our room was very clean. It is obvious that our room was old and the staff told us that now that they have renovated the lobby area, soon they will start renovating the rooms. All in all we are very satisfied with our stay and the service we got from the whole staff. Thank you all for making our stay more enjoyable.
The complimentary breakfast is far superior to the continental breakfast we get in US hotels. The receptionist welcomes you and ushers you to your table. Then you place your order of hot beverage and hot dish with the waitress and that includes eggs bacon hash brown fried cheese sweet beans and fried mushrooms. Also you can have pancakes but they were not great. Aside from ordering, you also have access to the buffet which has a delicious selection of cheeses cold cuts fruits and fresh pastries, all of a superior quality of what we are used to in the states. The hotel was very quiet considering that it was fully booked during our stay. Our room was very clean. It is obvious that our room was old and the staff told us that now that they have renovated the lobby area, soon they will start renovating the rooms. All in all we are very satisfied with our stay and the service we got from the whole staff. Thank you all for making our stay more enjoyable.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est inconstante : alors que de nombreux clients ont trouvé les chambres propres, d'autres ont signalé de la moisissure ou des traces d'humidité dans les salles de bain/fenêtres, des odeurs persistantes, des dégâts des eaux et des oublis occasionnels de la part du service de ménage.
Avis de voyageur à ce sujet
8
Christian
28 juil. 2025
·
A séjourné 3 nuits
Its a great stay! Staff are lovely, building is old but put room is nice, just the bathroom is mouldy and need to repaint
Its a great stay! Staff are lovely, building is old but put room is nice, just the bathroom is mouldy and need to repaint
6
Anthony
19 sept. 2024
·
A séjourné 1 nuit
We booked a “premium room” but the premium feel was absent, unfortunately. The greeting on checkin was fine, but upon arriving in the room the coffee spilt down the wall, runs over the skirting board and small patch on the floor were the give-away for the standards employed here. Yes, we could have complained, but spare time was not on our side as this was a busy business trip. Come shower time the raindrop shower head leaks water from above it, the bathroom door was quite water damaged (the wrong type of door for the use, if not sealed) and the two bath sheets had holes. Breakfast looked barely cooked (which we did mention) so we grabbed something elsewhere - another wasted cost. I have fed back complaints to the hotel, but a week on there remains no response, so I guess none of this is news to them. On the plus side, the bed was comfortable, the equipment in the room good and the staff friendly. The location is the main plus point. On balance, I doubt we’d return as the return on expense really isn’t there (in our view). Perhaps if we’d have chosen a more basic experience it would have been better.
We booked a “premium room” but the premium feel was absent, unfortunately. The greeting on checkin was fine, but upon arriving in the room the coffee spilt down the wall, runs over the skirting board and small patch on the floor were the give-away for the standards employed here. Yes, we could have complained, but spare time was not on our side as this was a busy business trip. Come shower time the raindrop shower head leaks water from above it, the bathroom door was quite water damaged (the wrong type of door for the use, if not sealed) and the two bath sheets had holes. Breakfast looked barely cooked (which we did mention) so we grabbed something elsewhere - another wasted cost. I have fed back complaints to the hotel, but a week on there remains no response, so I guess none of this is news to them. On the plus side, the bed was comfortable, the equipment in the room good and the staff friendly. The location is the main plus point. On balance, I doubt we’d return as the return on expense really isn’t there (in our view). Perhaps if we’d have chosen a more basic experience it would have been better.
6
Brenda
24 mars 2025
·
A séjourné 6 nuits
The room smelled like cigarettes, specifically the bathroom. It was disgusting.
The room smelled like cigarettes, specifically the bathroom. It was disgusting.
10
Sai
30 août 2025
·
A séjourné 1 nuit
Brilliant hotel. Almost feels like a 5 star! For the high standard and location of the hotel, it is well worth the price! Staff were very helpful, Room was very clean, massive bathroom and a decent breakfast. I would definitely stay here again on my next visit to Kensington.
Brilliant hotel. Almost feels like a 5 star! For the high standard and location of the hotel, it is well worth the price! Staff were very helpful, Room was very clean, massive bathroom and a decent breakfast. I would definitely stay here again on my next visit to Kensington.
6
Jason
7 févr. 2023
·
A séjourné 1 nuit
Disappointed with the tiredness of the room The floor wasn’t clean and the quality of the beds was poor- the staff were exceptional I expected more for what I paid
Disappointed with the tiredness of the room The floor wasn’t clean and the quality of the beds was poor- the staff were exceptional I expected more for what I paid
10
Victoria Monica
19 déc. 2022
·
A séjourné 19 344 nuits
We enjoyed our stay at the hotel. The staff were very friendly. The room, though small but expected. So no surprises there. It was comfortable and clean.
We enjoyed our stay at the hotel. The staff were very friendly. The room, though small but expected. So no surprises there. It was comfortable and clean.
4
PHILIP
30 avr. 2023
·
Very disappointing for a place with so much promise. The hotel has a great location and the staff are very nice BUT...Bathroom lights didn't turn off, dirty bathwater from the room above dripped through the ceiling into our shower. Shower walls covered in mold and mildew. Housecleaning also kept changing the climate control to 24 from the 21 we set it at. So each time we returned to our room at the end of the day it was too warm and musty smelling. We were given a smaller room than booked as well. They promised to fix the issues on day one but they still existed when we checked out. While the hotel could have been excellent, it ended up as a unpleasant experience due to a basic lack of maintenance and care.
Very disappointing for a place with so much promise. The hotel has a great location and the staff are very nice BUT...Bathroom lights didn't turn off, dirty bathwater from the room above dripped through the ceiling into our shower. Shower walls covered in mold and mildew. Housecleaning also kept changing the climate control to 24 from the 21 we set it at. So each time we returned to our room at the end of the day it was too warm and musty smelling. We were given a smaller room than booked as well. They promised to fix the issues on day one but they still existed when we checked out. While the hotel could have been excellent, it ended up as a unpleasant experience due to a basic lack of maintenance and care.
6
Casper
27 nov. 2023
·
A séjourné 3 nuits
Beautiful Hotel with room for Improvement. The hotel is elegant and boasts a fantastic location. The staff was friendly and accommodating, contributing to a pleasant atmosphere. Unfortunately, there were some challenges. One significant downside was that the cleaning staff forgot to service our room one night, even though we were out all day. This resulted in that we hade to go the reception to request toilet paper and towels. We also encountered a negative experience during breakfast, where the ordered English breakfast plate with hash browns, did not have hashbrowns delivered. Other customers also asked for it, but after a while the staff got back and said it was sold it. This is fair, but then they should at said that when ordring instead of just leave it out of the plate. Another downside, was after the first cleaning, our basement-level window was widely left open, with it being November and us being out the entire day, we returned to a room temeratur of below 14 degrees. The air conditioning was ineffective and made considerable noise, worst was the last night, were this noises from it forcing us to turn it off. Despite setting target to 24 degrees, it never passed 19 degrees and often colder. Although we raised some these concerns with the staff, and they said they would look into it, we did not hear further. We rate the hotel 3 out of 5 stars. While the hotel has potential and many positive features, we hope that our feedback can contribute to improvement.
Beautiful Hotel with room for Improvement. The hotel is elegant and boasts a fantastic location. The staff was friendly and accommodating, contributing to a pleasant atmosphere. Unfortunately, there were some challenges. One significant downside was that the cleaning staff forgot to service our room one night, even though we were out all day. This resulted in that we hade to go the reception to request toilet paper and towels. We also encountered a negative experience during breakfast, where the ordered English breakfast plate with hash browns, did not have hashbrowns delivered. Other customers also asked for it, but after a while the staff got back and said it was sold it. This is fair, but then they should at said that when ordring instead of just leave it out of the plate. Another downside, was after the first cleaning, our basement-level window was widely left open, with it being November and us being out the entire day, we returned to a room temeratur of below 14 degrees. The air conditioning was ineffective and made considerable noise, worst was the last night, were this noises from it forcing us to turn it off. Despite setting target to 24 degrees, it never passed 19 degrees and often colder. Although we raised some these concerns with the staff, and they said they would look into it, we did not hear further. We rate the hotel 3 out of 5 stars. While the hotel has potential and many positive features, we hope that our feedback can contribute to improvement.
10
george
10 juil. 2023
·
A séjourné 7 nuits
The complimentary breakfast is far superior to the continental breakfast we get in US hotels. The receptionist welcomes you and ushers you to your table. Then you place your order of hot beverage and hot dish with the waitress and that includes eggs bacon hash brown fried cheese sweet beans and fried mushrooms. Also you can have pancakes but they were not great. Aside from ordering, you also have access to the buffet which has a delicious selection of cheeses cold cuts fruits and fresh pastries, all of a superior quality of what we are used to in the states. The hotel was very quiet considering that it was fully booked during our stay. Our room was very clean. It is obvious that our room was old and the staff told us that now that they have renovated the lobby area, soon they will start renovating the rooms. All in all we are very satisfied with our stay and the service we got from the whole staff. Thank you all for making our stay more enjoyable.
The complimentary breakfast is far superior to the continental breakfast we get in US hotels. The receptionist welcomes you and ushers you to your table. Then you place your order of hot beverage and hot dish with the waitress and that includes eggs bacon hash brown fried cheese sweet beans and fried mushrooms. Also you can have pancakes but they were not great. Aside from ordering, you also have access to the buffet which has a delicious selection of cheeses cold cuts fruits and fresh pastries, all of a superior quality of what we are used to in the states. The hotel was very quiet considering that it was fully booked during our stay. Our room was very clean. It is obvious that our room was old and the staff told us that now that they have renovated the lobby area, soon they will start renovating the rooms. All in all we are very satisfied with our stay and the service we got from the whole staff. Thank you all for making our stay more enjoyable.
4
Willem
16 déc. 2024
·
A séjourné 3 nuits
Have been coming here for the last 10 years; great location and very friendly staff, but needs a refresh. Cold showers, moldy windows, windows that can't close. For the rates that are charged, you would expect more
Have been coming here for the last 10 years; great location and very friendly staff, but needs a refresh. Cold showers, moldy windows, windows that can't close. For the rates that are charged, you would expect more
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
La qualité des chambres varie considérablement : certaines suites et chambres aux étages supérieurs sont spacieuses, calmes et confortables, tandis que beaucoup d'autres sont très petites ou situées au sous-sol sans fenêtres ni vue agréable. La température et les performances de la climatisation sont également variables.
Avis de voyageur à ce sujet
10
Margaret
7 oct. 2023
·
A séjourné 6 nuits
Our room on the second floor was quiet, comfortable and well maintained. Despite it being a heatwave when we arrived the room was cool and relaxing with good air con and we appreciated the daily water and the refrigerator. The breakfasts were amazing and staff were friendly and helpful. Earls Court station was 5 minutes walk and it was a breeze to navigate to all the tourist hot spots. Would highly recommend.
Our room on the second floor was quiet, comfortable and well maintained. Despite it being a heatwave when we arrived the room was cool and relaxing with good air con and we appreciated the daily water and the refrigerator. The breakfasts were amazing and staff were friendly and helpful. Earls Court station was 5 minutes walk and it was a breeze to navigate to all the tourist hot spots. Would highly recommend.
6
Laureen
3 juin 2025
·
A séjourné 2 nuits
It’s a decent place in a nice location. Very close to a tube station and some dining options. The hotel is a little bit rundown. The rooms are very small and not that well designed but we will stay there again.
It’s a decent place in a nice location. Very close to a tube station and some dining options. The hotel is a little bit rundown. The rooms are very small and not that well designed but we will stay there again.
10
Ni
1 sept. 2024
·
A séjourné 3 nuits
The room, the breakfast and the service were all fantastic. But initially we were offered a basement room, which had no view, no air circulation, and had a cleaning fluid smell which made it difficult to breathe. We asked for a change and luckily another room higher up was available. The basement rooms were not cheaper than the rest.
The room, the breakfast and the service were all fantastic. But initially we were offered a basement room, which had no view, no air circulation, and had a cleaning fluid smell which made it difficult to breathe. We asked for a change and luckily another room higher up was available. The basement rooms were not cheaper than the rest.
6
Lorraine
9 juin 2025
·
A séjourné 1 nuit
I booked a Premier Queen room 27m-32m. On arrival at the property I was optomistic as it's in a great location and the building is beautiful. We were allocated a room in the basement and on entry into the room I was really disappointed by how small it was. The bathroom was very tired, the door was in a terrible state with damage due to damp, and there were no hooks or a towel rail so nowhere to hang wet towels. Due to the location of the room, there was a lot of noise due to being near a staff area and looked out onto the area where the bins are located. I have stayed in many Indigo properties and I was really disappointed with this stay.
I booked a Premier Queen room 27m-32m. On arrival at the property I was optomistic as it's in a great location and the building is beautiful. We were allocated a room in the basement and on entry into the room I was really disappointed by how small it was. The bathroom was very tired, the door was in a terrible state with damage due to damp, and there were no hooks or a towel rail so nowhere to hang wet towels. Due to the location of the room, there was a lot of noise due to being near a staff area and looked out onto the area where the bins are located. I have stayed in many Indigo properties and I was really disappointed with this stay.
10
Stewart
16 mars 2025
·
A séjourné 6 nuits
Have stayed at other Indigo hotels. This one is undergoing upgrades, but still was excellent. Lovely rooms (we had a 2 room suite), outstanding staff, great kitchen and breakfast, bar is open late, and the location was perfect. 1 block to tube station. Next to the Olympia (short Uber ride of 10 mins) where I was attending the Book Fair, and great restaurants within 10 minute walk radius.....Indian, Pubs, Tai, Italian.....take your pick..
Have stayed at other Indigo hotels. This one is undergoing upgrades, but still was excellent. Lovely rooms (we had a 2 room suite), outstanding staff, great kitchen and breakfast, bar is open late, and the location was perfect. 1 block to tube station. Next to the Olympia (short Uber ride of 10 mins) where I was attending the Book Fair, and great restaurants within 10 minute walk radius.....Indian, Pubs, Tai, Italian.....take your pick..
10
Andy
12 août 2024
·
A séjourné 3 nuits
Great staff and good-sized rooms (we had a suite). Couldn't be more convenient for the Tube and good eating options around - Addie's Thai and Afanena Lebanese/Egyptian were both great.
Great staff and good-sized rooms (we had a suite). Couldn't be more convenient for the Tube and good eating options around - Addie's Thai and Afanena Lebanese/Egyptian were both great.
8
David
23 juin 2023
·
A séjourné 5 nuits
Lovely rooms. Unfortunately, the air con system did not work well. We were moved to a lower floor and it was much better. But our daughter and 2 grands on the third floor found it very hot. Great hotel otherwise. Wonderful location.
Lovely rooms. Unfortunately, the air con system did not work well. We were moved to a lower floor and it was much better. But our daughter and 2 grands on the third floor found it very hot. Great hotel otherwise. Wonderful location.
4
Laureen
8 juin 2025
·
A séjourné 2 nuits
So this was my second time staying here within one week. I went to Liverpool for three days in between the two states. Come back the gentleman at the desk actually remembered me and yet assigned me to a room that I can only describe as a dungeon. Literally underground with a window that looked out into an interior courtyard where there was scaffolding. Had to step up into the bathroom. It was awful. The bed was like a rock. The pillows were worse and it was to say the least not a good deal. London is one of those cities with thousands and thousands of options so this will not be one that I will choose again.
So this was my second time staying here within one week. I went to Liverpool for three days in between the two states. Come back the gentleman at the desk actually remembered me and yet assigned me to a room that I can only describe as a dungeon. Literally underground with a window that looked out into an interior courtyard where there was scaffolding. Had to step up into the bathroom. It was awful. The bed was like a rock. The pillows were worse and it was to say the least not a good deal. London is one of those cities with thousands and thousands of options so this will not be one that I will choose again.
6
Anita
3 juin 2025
·
A séjourné 2 nuits
The room was small and cramped and there was a TV installed on a table at the foot of the bed making the room even more cramped. The AC wasn't working properly in my room and there was a large fan taking up even more space. The hotel felt run down too. So disappointing. I loved this hotel 2 years ago. I won't return.
The room was small and cramped and there was a TV installed on a table at the foot of the bed making the room even more cramped. The AC wasn't working properly in my room and there was a large fan taking up even more space. The hotel felt run down too. So disappointing. I loved this hotel 2 years ago. I won't return.
8
Sandra
18 juin 2024
·
A séjourné 1 nuit
Nice hotel and great breakfast but our room was in the basement with no window so felt a bit unsafe if there had been a fire
Nice hotel and great breakfast but our room was in the basement with no window so felt a bit unsafe if there had been a fire
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué pour sa gentillesse, son accueil et son aide, tant à la réception qu'au service du petit-déjeuner. Quelques défauts occasionnels incluent des périodes de lenteur ou de manque de personnel, des plaintes non résolues et certains problèmes de facturation ou de gestion.
Avis de voyageur à ce sujet
10
Adrian
29 déc. 2022
·
A séjourné 1 nuit
Chosen because Ideal location for our visit, check in staff friendly , room ready and clean, basic amenities but enough. We suffered a water leak in room although inconvenient the staff dealt with it very well and we were soon in an upgraded room. Breakfast was very good. Would stay again.
Chosen because Ideal location for our visit, check in staff friendly , room ready and clean, basic amenities but enough. We suffered a water leak in room although inconvenient the staff dealt with it very well and we were soon in an upgraded room. Breakfast was very good. Would stay again.
8
Lori
25 juin 2025
·
A séjourné 2 nuits
The room was quaint-very typical "British" feeling-small for 2 but sufficient since we weren't in the room but to sleep. The bathroom was ok...the shower was not ideal. The handheld shower head mount was coming off the wall--and you couldn't take a shower without water getting on the floor outside the shower. It was nice that it had both an overhead and handheld shower heads, though! Breakfast was only ok, but that's probably more a personal preference. If purchased ahead of time there is a significant savings. It includes a nice continental breakfast combined with ordering off the "hot menu". The coffee was good-espresso, cappuccino, or just coffee is included unless you order a la carte. The location is very close to the Earl's Court Underground station which can take you to just about anywhere in London you want to go. Hotel is also only a mile or so from the "museum district" so very walkable which was nice. Several places to eat between the hotel and the Underground-fast food and sit down. Amanda at the front desk was delightful! She helped make our stay a pleasure and was very helpful with directions, etc.!
The room was quaint-very typical "British" feeling-small for 2 but sufficient since we weren't in the room but to sleep. The bathroom was ok...the shower was not ideal. The handheld shower head mount was coming off the wall--and you couldn't take a shower without water getting on the floor outside the shower. It was nice that it had both an overhead and handheld shower heads, though! Breakfast was only ok, but that's probably more a personal preference. If purchased ahead of time there is a significant savings. It includes a nice continental breakfast combined with ordering off the "hot menu". The coffee was good-espresso, cappuccino, or just coffee is included unless you order a la carte. The location is very close to the Earl's Court Underground station which can take you to just about anywhere in London you want to go. Hotel is also only a mile or so from the "museum district" so very walkable which was nice. Several places to eat between the hotel and the Underground-fast food and sit down. Amanda at the front desk was delightful! She helped make our stay a pleasure and was very helpful with directions, etc.!
2
Ronald
6 juil. 2025
·
A séjourné 6 nuits
When we checked in the air conditioning did not work in the hotel. We informed the manager that we would check out the next morning because the AC did not work and there was a summer heat wave. We asked to speak to the manager who was no where to be found for 2 days. We checked out and 2 days later they charged us for 2 nights even though we spent only 1 night at the hotel. No concern, no caring, no hospitality and terrible customer service. Rip off hotel!
When we checked in the air conditioning did not work in the hotel. We informed the manager that we would check out the next morning because the AC did not work and there was a summer heat wave. We asked to speak to the manager who was no where to be found for 2 days. We checked out and 2 days later they charged us for 2 nights even though we spent only 1 night at the hotel. No concern, no caring, no hospitality and terrible customer service. Rip off hotel!
10
Sai
30 août 2025
·
A séjourné 1 nuit
Brilliant hotel. Almost feels like a 5 star! For the high standard and location of the hotel, it is well worth the price! Staff were very helpful, Room was very clean, massive bathroom and a decent breakfast. I would definitely stay here again on my next visit to Kensington.
Brilliant hotel. Almost feels like a 5 star! For the high standard and location of the hotel, it is well worth the price! Staff were very helpful, Room was very clean, massive bathroom and a decent breakfast. I would definitely stay here again on my next visit to Kensington.
6
Casper
27 nov. 2023
·
A séjourné 3 nuits
Beautiful Hotel with room for Improvement. The hotel is elegant and boasts a fantastic location. The staff was friendly and accommodating, contributing to a pleasant atmosphere. Unfortunately, there were some challenges. One significant downside was that the cleaning staff forgot to service our room one night, even though we were out all day. This resulted in that we hade to go the reception to request toilet paper and towels. We also encountered a negative experience during breakfast, where the ordered English breakfast plate with hash browns, did not have hashbrowns delivered. Other customers also asked for it, but after a while the staff got back and said it was sold it. This is fair, but then they should at said that when ordring instead of just leave it out of the plate. Another downside, was after the first cleaning, our basement-level window was widely left open, with it being November and us being out the entire day, we returned to a room temeratur of below 14 degrees. The air conditioning was ineffective and made considerable noise, worst was the last night, were this noises from it forcing us to turn it off. Despite setting target to 24 degrees, it never passed 19 degrees and often colder. Although we raised some these concerns with the staff, and they said they would look into it, we did not hear further. We rate the hotel 3 out of 5 stars. While the hotel has potential and many positive features, we hope that our feedback can contribute to improvement.
Beautiful Hotel with room for Improvement. The hotel is elegant and boasts a fantastic location. The staff was friendly and accommodating, contributing to a pleasant atmosphere. Unfortunately, there were some challenges. One significant downside was that the cleaning staff forgot to service our room one night, even though we were out all day. This resulted in that we hade to go the reception to request toilet paper and towels. We also encountered a negative experience during breakfast, where the ordered English breakfast plate with hash browns, did not have hashbrowns delivered. Other customers also asked for it, but after a while the staff got back and said it was sold it. This is fair, but then they should at said that when ordring instead of just leave it out of the plate. Another downside, was after the first cleaning, our basement-level window was widely left open, with it being November and us being out the entire day, we returned to a room temeratur of below 14 degrees. The air conditioning was ineffective and made considerable noise, worst was the last night, were this noises from it forcing us to turn it off. Despite setting target to 24 degrees, it never passed 19 degrees and often colder. Although we raised some these concerns with the staff, and they said they would look into it, we did not hear further. We rate the hotel 3 out of 5 stars. While the hotel has potential and many positive features, we hope that our feedback can contribute to improvement.
10
Wanda
23 juin 2025
·
A séjourné 3 nuits
Roger and Richard went above and beyond serving a delicious breakfast each morning included with room. Excellent location with restaurants and grocery next door. Clean. Close to subway as well.
Roger and Richard went above and beyond serving a delicious breakfast each morning included with room. Excellent location with restaurants and grocery next door. Clean. Close to subway as well.
2
Francisco
26 juin 2024
·
A séjourné 1 nuit
All the large rooms that can have an extra bed are in the basement, there were no windows in our room, and it is not advertised in the ad that these rooms are in the basement. Also, we were robbed of my wife´s bag while having breakfast in the hotel dinning room. Seems like an inside job. The Hostess sat the thief next to us, he took the bag without us noticing except for another guest who called it, but nobody from the staff moved a finger. I must say that the manager was very helpful and supportive after the fact, calling the police and helping us cancel credit cards and phone. I do not recommend this hotel.
All the large rooms that can have an extra bed are in the basement, there were no windows in our room, and it is not advertised in the ad that these rooms are in the basement. Also, we were robbed of my wife´s bag while having breakfast in the hotel dinning room. Seems like an inside job. The Hostess sat the thief next to us, he took the bag without us noticing except for another guest who called it, but nobody from the staff moved a finger. I must say that the manager was very helpful and supportive after the fact, calling the police and helping us cancel credit cards and phone. I do not recommend this hotel.
8
Lynda Maree
14 mai 2024
·
A séjourné 4 nuits
The breakfast was a little slow but the location is amazing and the staff are lovely
The breakfast was a little slow but the location is amazing and the staff are lovely
6
Michael
5 janv. 2025
·
A séjourné 2 nuits
Hotel nice, room was basement and no phone reception. Staff at breakfast very friendly but slow at checkout due to no staff at desk
Hotel nice, room was basement and no phone reception. Staff at breakfast very friendly but slow at checkout due to no staff at desk
6
Alexander
23 mai 2024
·
A séjourné 3 nuits
It pains me to give this review, but after staying here eight times over the last eight years, I’ve noticed this hotel taking quite a hit. It’s starting to finally feel worn down And rooms need a serious refresher. I understand there was a minor remodel a couple years back in the common areas, but the rooms look the same way they did eight years ago And the wear and tear is really showing. The staff was great, however, the hotel is understaffed. Where the food used to be incredible, it’s mediocre at best now. This hotel is in a great area and the staff were tops, but as someone who saw this place in its prime, it’s just not what it was. It’s safe and perhaps a clean room is all one asks for, but knowing what this hotel use to be left me sad and needing to reflect it in my review.
It pains me to give this review, but after staying here eight times over the last eight years, I’ve noticed this hotel taking quite a hit. It’s starting to finally feel worn down And rooms need a serious refresher. I understand there was a minor remodel a couple years back in the common areas, but the rooms look the same way they did eight years ago And the wear and tear is really showing. The staff was great, however, the hotel is understaffed. Where the food used to be incredible, it’s mediocre at best now. This hotel is in a great area and the staff were tops, but as someone who saw this place in its prime, it’s just not what it was. It’s safe and perhaps a clean room is all one asks for, but knowing what this hotel use to be left me sad and needing to reflect it in my review.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Excellent emplacement près de la station de métro Earl’s Court (ligne Piccadilly) pour un accès facile à Heathrow et au centre de Londres, avec de nombreux restaurants, pubs et magasins à proximité. Plusieurs personnes notent un quartier calme et agréable pour se promener.
Avis de voyageur à ce sujet
8
Nicola
3 août 2025
·
A séjourné 1 nuit
One night before heading to the airport. This hotel was perfect for getting to Heathrow on the Piccadilly line.
One night before heading to the airport. This hotel was perfect for getting to Heathrow on the Piccadilly line.
10
Vickie Diane
23 sept. 2023
·
A séjourné 4 nuits
This hotel is very close to the Earl's Court Tube station which was super convenient. We were able to travel from the airport (Heathrow) right to our tube stop and hotel. The hotel itself was clean, safe, and very close to two very good pubs. The breakfast was European with options for a hot breakfast too.
This hotel is very close to the Earl's Court Tube station which was super convenient. We were able to travel from the airport (Heathrow) right to our tube stop and hotel. The hotel itself was clean, safe, and very close to two very good pubs. The breakfast was European with options for a hot breakfast too.
8
Lori
25 juin 2025
·
A séjourné 2 nuits
The room was quaint-very typical "British" feeling-small for 2 but sufficient since we weren't in the room but to sleep. The bathroom was ok...the shower was not ideal. The handheld shower head mount was coming off the wall--and you couldn't take a shower without water getting on the floor outside the shower. It was nice that it had both an overhead and handheld shower heads, though! Breakfast was only ok, but that's probably more a personal preference. If purchased ahead of time there is a significant savings. It includes a nice continental breakfast combined with ordering off the "hot menu". The coffee was good-espresso, cappuccino, or just coffee is included unless you order a la carte. The location is very close to the Earl's Court Underground station which can take you to just about anywhere in London you want to go. Hotel is also only a mile or so from the "museum district" so very walkable which was nice. Several places to eat between the hotel and the Underground-fast food and sit down. Amanda at the front desk was delightful! She helped make our stay a pleasure and was very helpful with directions, etc.!
The room was quaint-very typical "British" feeling-small for 2 but sufficient since we weren't in the room but to sleep. The bathroom was ok...the shower was not ideal. The handheld shower head mount was coming off the wall--and you couldn't take a shower without water getting on the floor outside the shower. It was nice that it had both an overhead and handheld shower heads, though! Breakfast was only ok, but that's probably more a personal preference. If purchased ahead of time there is a significant savings. It includes a nice continental breakfast combined with ordering off the "hot menu". The coffee was good-espresso, cappuccino, or just coffee is included unless you order a la carte. The location is very close to the Earl's Court Underground station which can take you to just about anywhere in London you want to go. Hotel is also only a mile or so from the "museum district" so very walkable which was nice. Several places to eat between the hotel and the Underground-fast food and sit down. Amanda at the front desk was delightful! She helped make our stay a pleasure and was very helpful with directions, etc.!
10
Angela
9 avr. 2023
·
A séjourné 7 nuits
This is a great hotel in an excellent location very close to the Earl's Court underground station from where we were able to easily get around to all of the sights we were interested in seeing in London. You can easily and cheaply get there from Heathrow airport on the Piccadilly underground line also. The hotel is on a quiet side street and our front-facing room overlooked a picturesque garden. There were many food options nearby. The hotel staff were very friendly. We enjoyed the breakfast each morning. Hotel was clean and stylish. It's a really great location to stay in for a visit to London. We stayed 7 nights and loved it. We would definitely stay there again.
This is a great hotel in an excellent location very close to the Earl's Court underground station from where we were able to easily get around to all of the sights we were interested in seeing in London. You can easily and cheaply get there from Heathrow airport on the Piccadilly underground line also. The hotel is on a quiet side street and our front-facing room overlooked a picturesque garden. There were many food options nearby. The hotel staff were very friendly. We enjoyed the breakfast each morning. Hotel was clean and stylish. It's a really great location to stay in for a visit to London. We stayed 7 nights and loved it. We would definitely stay there again.
10
Wanda
23 juin 2025
·
A séjourné 3 nuits
Roger and Richard went above and beyond serving a delicious breakfast each morning included with room. Excellent location with restaurants and grocery next door. Clean. Close to subway as well.
Roger and Richard went above and beyond serving a delicious breakfast each morning included with room. Excellent location with restaurants and grocery next door. Clean. Close to subway as well.
10
Axel
26 déc. 2024
·
A séjourné 2 nuits
Nice location with good connection to downtown and Heathrow.
Nice location with good connection to downtown and Heathrow.
10
Stewart
16 mars 2025
·
A séjourné 6 nuits
Have stayed at other Indigo hotels. This one is undergoing upgrades, but still was excellent. Lovely rooms (we had a 2 room suite), outstanding staff, great kitchen and breakfast, bar is open late, and the location was perfect. 1 block to tube station. Next to the Olympia (short Uber ride of 10 mins) where I was attending the Book Fair, and great restaurants within 10 minute walk radius.....Indian, Pubs, Tai, Italian.....take your pick..
Have stayed at other Indigo hotels. This one is undergoing upgrades, but still was excellent. Lovely rooms (we had a 2 room suite), outstanding staff, great kitchen and breakfast, bar is open late, and the location was perfect. 1 block to tube station. Next to the Olympia (short Uber ride of 10 mins) where I was attending the Book Fair, and great restaurants within 10 minute walk radius.....Indian, Pubs, Tai, Italian.....take your pick..
10
Andy
12 août 2024
·
A séjourné 3 nuits
Great staff and good-sized rooms (we had a suite). Couldn't be more convenient for the Tube and good eating options around - Addie's Thai and Afanena Lebanese/Egyptian were both great.
Great staff and good-sized rooms (we had a suite). Couldn't be more convenient for the Tube and good eating options around - Addie's Thai and Afanena Lebanese/Egyptian were both great.
8
Irene
28 avr. 2025
·
A séjourné 3 nuits
Had a great time staying at the hotel. Convenient location, 2 minute walk from Earls Court Tube station in a quiet street.
Had a great time staying at the hotel. Convenient location, 2 minute walk from Earls Court Tube station in a quiet street.
8
Ashish
10 juin 2025
·
A séjourné 5 nuits
Wonderful breakfast with great service and staff. A shout out to Anjali, Shanel, Sharven, Richard and Henry who were very helpful and professional! We stayed there for five nights and found the location perfect with a number of nearby restaurants and a super close tube station. The rooms are well appointed. However the shower drain was not good and the shower floor design so flawed that the only way to avoid an overflow was to interrupt the shower every minute or two to allow the water to drain.
Wonderful breakfast with great service and staff. A shout out to Anjali, Shanel, Sharven, Richard and Henry who were very helpful and professional! We stayed there for five nights and found the location perfect with a number of nearby restaurants and a super close tube station. The rooms are well appointed. However the shower drain was not good and the shower floor design so flawed that the only way to avoid an overflow was to interrupt the shower every minute or two to allow the water to drain.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est fréquemment salué pour sa qualité, sa variété et ses options préparées à la demande ; le bar/restaurant sur place est apprécié. Quelques clients signalent un service lent ou une préparation inégale.
Avis de voyageur à ce sujet
8
Brice
23 sept. 2024
·
A séjourné 5 nuits
Perfect place to stay in London. Walkable to pubs. The tube station is across the street. Excellent breakfast includes latte or cappuccino
Perfect place to stay in London. Walkable to pubs. The tube station is across the street. Excellent breakfast includes latte or cappuccino
10
Sofia
12 nov. 2023
·
A séjourné 11 nuits
Great location! Walk or take tube/bus anywhere you’d like. Safe location and lovely shopping dining area. Lots of offerings nearby. Staff was great. Rooms serviced daily and very clean. Breakfast was great, lots of ala cart offerings and hot food service. We’ll definitely try and stay again
Great location! Walk or take tube/bus anywhere you’d like. Safe location and lovely shopping dining area. Lots of offerings nearby. Staff was great. Rooms serviced daily and very clean. Breakfast was great, lots of ala cart offerings and hot food service. We’ll definitely try and stay again
6
Anthony
19 sept. 2024
·
A séjourné 1 nuit
We booked a “premium room” but the premium feel was absent, unfortunately. The greeting on checkin was fine, but upon arriving in the room the coffee spilt down the wall, runs over the skirting board and small patch on the floor were the give-away for the standards employed here. Yes, we could have complained, but spare time was not on our side as this was a busy business trip. Come shower time the raindrop shower head leaks water from above it, the bathroom door was quite water damaged (the wrong type of door for the use, if not sealed) and the two bath sheets had holes. Breakfast looked barely cooked (which we did mention) so we grabbed something elsewhere - another wasted cost. I have fed back complaints to the hotel, but a week on there remains no response, so I guess none of this is news to them. On the plus side, the bed was comfortable, the equipment in the room good and the staff friendly. The location is the main plus point. On balance, I doubt we’d return as the return on expense really isn’t there (in our view). Perhaps if we’d have chosen a more basic experience it would have been better.
We booked a “premium room” but the premium feel was absent, unfortunately. The greeting on checkin was fine, but upon arriving in the room the coffee spilt down the wall, runs over the skirting board and small patch on the floor were the give-away for the standards employed here. Yes, we could have complained, but spare time was not on our side as this was a busy business trip. Come shower time the raindrop shower head leaks water from above it, the bathroom door was quite water damaged (the wrong type of door for the use, if not sealed) and the two bath sheets had holes. Breakfast looked barely cooked (which we did mention) so we grabbed something elsewhere - another wasted cost. I have fed back complaints to the hotel, but a week on there remains no response, so I guess none of this is news to them. On the plus side, the bed was comfortable, the equipment in the room good and the staff friendly. The location is the main plus point. On balance, I doubt we’d return as the return on expense really isn’t there (in our view). Perhaps if we’d have chosen a more basic experience it would have been better.
10
Cherish
29 juil. 2023
·
A séjourné 5 nuits
Fabulous breakfast and wonderful, attentive staff. Offered a selection of customized hot breakfast foods made to order. Also had a buffet style offering of fresh fruit, breads, meats, cereals, cheese and pastries. Service was fast at the time we went each morning (7:15). The property was in a great, quiet location close to many amenities. Earl's Court tube station is a very short walk away. The room was clean, cozy and comfortable. Great sized shower and bathroom. The only very minor drawback was with four people there was nowhere to put or hang wet towels to dry. We would absolutely stay here again.
Fabulous breakfast and wonderful, attentive staff. Offered a selection of customized hot breakfast foods made to order. Also had a buffet style offering of fresh fruit, breads, meats, cereals, cheese and pastries. Service was fast at the time we went each morning (7:15). The property was in a great, quiet location close to many amenities. Earl's Court tube station is a very short walk away. The room was clean, cozy and comfortable. Great sized shower and bathroom. The only very minor drawback was with four people there was nowhere to put or hang wet towels to dry. We would absolutely stay here again.
6
Casper
27 nov. 2023
·
A séjourné 3 nuits
Beautiful Hotel with room for Improvement. The hotel is elegant and boasts a fantastic location. The staff was friendly and accommodating, contributing to a pleasant atmosphere. Unfortunately, there were some challenges. One significant downside was that the cleaning staff forgot to service our room one night, even though we were out all day. This resulted in that we hade to go the reception to request toilet paper and towels. We also encountered a negative experience during breakfast, where the ordered English breakfast plate with hash browns, did not have hashbrowns delivered. Other customers also asked for it, but after a while the staff got back and said it was sold it. This is fair, but then they should at said that when ordring instead of just leave it out of the plate. Another downside, was after the first cleaning, our basement-level window was widely left open, with it being November and us being out the entire day, we returned to a room temeratur of below 14 degrees. The air conditioning was ineffective and made considerable noise, worst was the last night, were this noises from it forcing us to turn it off. Despite setting target to 24 degrees, it never passed 19 degrees and often colder. Although we raised some these concerns with the staff, and they said they would look into it, we did not hear further. We rate the hotel 3 out of 5 stars. While the hotel has potential and many positive features, we hope that our feedback can contribute to improvement.
Beautiful Hotel with room for Improvement. The hotel is elegant and boasts a fantastic location. The staff was friendly and accommodating, contributing to a pleasant atmosphere. Unfortunately, there were some challenges. One significant downside was that the cleaning staff forgot to service our room one night, even though we were out all day. This resulted in that we hade to go the reception to request toilet paper and towels. We also encountered a negative experience during breakfast, where the ordered English breakfast plate with hash browns, did not have hashbrowns delivered. Other customers also asked for it, but after a while the staff got back and said it was sold it. This is fair, but then they should at said that when ordring instead of just leave it out of the plate. Another downside, was after the first cleaning, our basement-level window was widely left open, with it being November and us being out the entire day, we returned to a room temeratur of below 14 degrees. The air conditioning was ineffective and made considerable noise, worst was the last night, were this noises from it forcing us to turn it off. Despite setting target to 24 degrees, it never passed 19 degrees and often colder. Although we raised some these concerns with the staff, and they said they would look into it, we did not hear further. We rate the hotel 3 out of 5 stars. While the hotel has potential and many positive features, we hope that our feedback can contribute to improvement.
10
Wanda
23 juin 2025
·
A séjourné 3 nuits
Roger and Richard went above and beyond serving a delicious breakfast each morning included with room. Excellent location with restaurants and grocery next door. Clean. Close to subway as well.
Roger and Richard went above and beyond serving a delicious breakfast each morning included with room. Excellent location with restaurants and grocery next door. Clean. Close to subway as well.
8
Lynda Maree
14 mai 2024
·
A séjourné 4 nuits
The breakfast was a little slow but the location is amazing and the staff are lovely
The breakfast was a little slow but the location is amazing and the staff are lovely
10
Stewart
16 mars 2025
·
A séjourné 6 nuits
Have stayed at other Indigo hotels. This one is undergoing upgrades, but still was excellent. Lovely rooms (we had a 2 room suite), outstanding staff, great kitchen and breakfast, bar is open late, and the location was perfect. 1 block to tube station. Next to the Olympia (short Uber ride of 10 mins) where I was attending the Book Fair, and great restaurants within 10 minute walk radius.....Indian, Pubs, Tai, Italian.....take your pick..
Have stayed at other Indigo hotels. This one is undergoing upgrades, but still was excellent. Lovely rooms (we had a 2 room suite), outstanding staff, great kitchen and breakfast, bar is open late, and the location was perfect. 1 block to tube station. Next to the Olympia (short Uber ride of 10 mins) where I was attending the Book Fair, and great restaurants within 10 minute walk radius.....Indian, Pubs, Tai, Italian.....take your pick..
6
Alexander
23 mai 2024
·
A séjourné 3 nuits
It pains me to give this review, but after staying here eight times over the last eight years, I’ve noticed this hotel taking quite a hit. It’s starting to finally feel worn down And rooms need a serious refresher. I understand there was a minor remodel a couple years back in the common areas, but the rooms look the same way they did eight years ago And the wear and tear is really showing. The staff was great, however, the hotel is understaffed. Where the food used to be incredible, it’s mediocre at best now. This hotel is in a great area and the staff were tops, but as someone who saw this place in its prime, it’s just not what it was. It’s safe and perhaps a clean room is all one asks for, but knowing what this hotel use to be left me sad and needing to reflect it in my review.
It pains me to give this review, but after staying here eight times over the last eight years, I’ve noticed this hotel taking quite a hit. It’s starting to finally feel worn down And rooms need a serious refresher. I understand there was a minor remodel a couple years back in the common areas, but the rooms look the same way they did eight years ago And the wear and tear is really showing. The staff was great, however, the hotel is understaffed. Where the food used to be incredible, it’s mediocre at best now. This hotel is in a great area and the staff were tops, but as someone who saw this place in its prime, it’s just not what it was. It’s safe and perhaps a clean room is all one asks for, but knowing what this hotel use to be left me sad and needing to reflect it in my review.
10
george
10 juil. 2023
·
A séjourné 7 nuits
The complimentary breakfast is far superior to the continental breakfast we get in US hotels. The receptionist welcomes you and ushers you to your table. Then you place your order of hot beverage and hot dish with the waitress and that includes eggs bacon hash brown fried cheese sweet beans and fried mushrooms. Also you can have pancakes but they were not great. Aside from ordering, you also have access to the buffet which has a delicious selection of cheeses cold cuts fruits and fresh pastries, all of a superior quality of what we are used to in the states. The hotel was very quiet considering that it was fully booked during our stay. Our room was very clean. It is obvious that our room was old and the staff told us that now that they have renovated the lobby area, soon they will start renovating the rooms. All in all we are very satisfied with our stay and the service we got from the whole staff. Thank you all for making our stay more enjoyable.
The complimentary breakfast is far superior to the continental breakfast we get in US hotels. The receptionist welcomes you and ushers you to your table. Then you place your order of hot beverage and hot dish with the waitress and that includes eggs bacon hash brown fried cheese sweet beans and fried mushrooms. Also you can have pancakes but they were not great. Aside from ordering, you also have access to the buffet which has a delicious selection of cheeses cold cuts fruits and fresh pastries, all of a superior quality of what we are used to in the states. The hotel was very quiet considering that it was fully booked during our stay. Our room was very clean. It is obvious that our room was old and the staff told us that now that they have renovated the lobby area, soon they will start renovating the rooms. All in all we are very satisfied with our stay and the service we got from the whole staff. Thank you all for making our stay more enjoyable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Kevin
2 nov. 2025
·
A séjourné 3 nuits
Hôtel très bien positionné proche de Earl court et des restaurants . La chambre, le petit déjeuner ainsi que le personnel est top Je recommande cet hôtel
Hôtel très bien positionné proche de Earl court et des restaurants . La chambre, le petit déjeuner ainsi que le personnel est top Je recommande cet hôtel
10
Elodie
21 oct. 2025
·
A séjourné 2 nuits
Hôtel idéalement placé, personnel adorable, petit déjeuner très correct, je recommande
Hôtel idéalement placé, personnel adorable, petit déjeuner très correct, je recommande
8
valérie
8 avr. 2025
·
A séjourné 2 nuits
Que c’est dommage! Petit hôtel très bien placé dans Kensington avec accueil sympa et petit déjeuner de qualité. Le gros hic c’est l’odeur dans la chambre. Cet hôtel dispose d’un étage -1 et notre chambre était donc en sous sol avec une fenêtre qui donne sur une petite et jolie terrasse. C’est vraiment dommage parce que la déco dans la chambre est belle mais l’odeur est quasi insupportable. C’est une odeur de moisi et d’humidité, encore plus intense dans la sdb.
Que c’est dommage! Petit hôtel très bien placé dans Kensington avec accueil sympa et petit déjeuner de qualité. Le gros hic c’est l’odeur dans la chambre. Cet hôtel dispose d’un étage -1 et notre chambre était donc en sous sol avec une fenêtre qui donne sur une petite et jolie terrasse. C’est vraiment dommage parce que la déco dans la chambre est belle mais l’odeur est quasi insupportable. C’est une odeur de moisi et d’humidité, encore plus intense dans la sdb.
6
Patricia
13 déc. 2024
·
A séjourné 4 nuits
Hotel tres bien situé à deux minutes de marche du métro. Personnel tres sympatique.Chambre standard propre mais mal insonorisée et mal chauffée. Aucun chauffage dans les salles de bain dans tout l'hotel . Fenetres vetustes avec le froid et l'humidité dehors qui rentraient , une horreur , nous simmes rentrés malades. Petit dejeuner copieux mais tout congelé , rien de frais. 1090 euros pour 4 nuits , ne vaut pas ce prix là même pour le centre de Londres
Hotel tres bien situé à deux minutes de marche du métro. Personnel tres sympatique.Chambre standard propre mais mal insonorisée et mal chauffée. Aucun chauffage dans les salles de bain dans tout l'hotel . Fenetres vetustes avec le froid et l'humidité dehors qui rentraient , une horreur , nous simmes rentrés malades. Petit dejeuner copieux mais tout congelé , rien de frais. 1090 euros pour 4 nuits , ne vaut pas ce prix là même pour le centre de Londres
8
Åsa
24 sept. 2026
·
A séjourné 3 nuits
Mycket charmigt och trevligt hotell. Enda nackdelen var dålig ventilation på rummen.
Mycket charmigt och trevligt hotell. Enda nackdelen var dålig ventilation på rummen.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-02: 212.26472354507445USD
- 2026-11-03: 423.5181867004394USD
- 2026-11-04: 365.61967958679196USD
- 2026-11-05: 206.4893023384094USD
- 2026-11-06: 181.7513062156677USD
- 2026-11-07: 331.26431273345946USD
- 2026-11-08: 151.6409145812988USD
- 2026-11-09: 199.28600549926756USD
- 2026-11-10: 319.3297192474365USD
- 2026-11-11: 282.33967029190063USD
- 2026-11-12: 291.18586833343505USD
- 2026-11-13: 213.4845220321655USD
- 2026-11-14: 271.3534428565979USD
- 2026-11-15: 203.99944452438353USD
- 2026-11-16: 245.4139326759338USD
- 2026-11-17: 304.27639284667964USD
- 2026-11-18: NO DATA
- 2026-11-19: 303.70139791259766USD
- 2026-11-20: 397.06964893798823USD
- 2026-11-21: 399.75696492919917USD
- 2026-11-22: 203.72772185897824USD
- 2026-11-23: 213.4845220321655USD
- 2026-11-24: 341.10205266265865USD
- 2026-11-25: 320.25179396209717USD
- 2026-11-26: 344.63116943206785USD
- 2026-11-27: 391.07976554718016USD
- 2026-11-28: 427.00479345245355USD
- 2026-11-29: 284.133780821228USD
- 2026-11-30: 240.4318781433105USD
- 2026-12-01: 323.2253099258423USD
- 2026-12-02: 376.1121762176513USD
- 2026-12-03: 349.1862629104614USD
- 2026-12-04: 378.1064252746582USD
- 2026-12-05: 402.05882261810297USD
- 2026-12-06: 258.3801025840759USD
- 2026-12-07: 288.68617687683104USD
- 2026-12-08: 379.09996462097166USD
- 2026-12-09: 379.09996462097166USD
- 2026-12-10: 308.2648909606933USD
- 2026-12-11: 345.1906285766601USD
- 2026-12-12: 334.21153736114496USD
- 2026-12-13: 201.77162938385007USD
- 2026-12-14: 217.0155679710388USD
- 2026-12-15: 250.4102596481323USD
- 2026-12-16: 201.5118914703369USD
- 2026-12-17: 208.76109571380613USD
- 2026-12-18: 213.4845220321655USD
- 2026-12-19: 427.55964307708734USD
- 2026-12-20: 188.81956119232177USD
- 2026-12-21: 196.74240409698484USD
- 2026-12-22: 182.55582109909056USD
- 2026-12-23: 159.8128764312744USD
- 2026-12-24: 138.75498446502684USD
- 2026-12-25: 161.60550167083738USD
- 2026-12-26: 234.4419947525024USD
- 2026-12-27: 248.94496154251095USD
- 2026-12-28: 319.6557318145752USD
- 2026-12-29: 342.6331303253173USD
- 2026-12-30: 342.1956698089599USD
- 2026-12-31: 508.9261723480224USD
- 2027-01-01: 378.1713USD
- 2027-01-02: 265.2225081550598USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Les clients ayant opté pour le niveau tarifaire Petit-déjeuner inclus bénéficient d’un petit-déjeuner pour 2 adultes maximum qui partagent une chambre. Pour toute personne supplémentaire, le petit-déjeuner est facturé. Les voyageurs ayant opté pour le niveau tarifaire Dîner inclus bénéficient d’un dîner pour 2 adultes maximum qui partagent une chambre. Des frais de dîner s’appliquent pour toute personne supplémentaire.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et des barrières de fenêtre
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par Clean Promise (IHG).
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Le petit déjeuner anglais coûte environ 16.95 GBP par personne
- Animaux de compagnie : 35 GBP par animal et par nuit
- Les animaux d'assistance ne sont soumis à aucuns frais.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Restaurant
Chambres non-fumeurs
Service en chambre
Nettoyage à sec
Ménage
Salle de banquet
Services
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Petit-déjeuner en chambre
Snack Bar/Deli
Connexion Internet
Wi-fi gratuit