Thaproban Pavilion Resort and Spa

Lovely lazy time by poolside

This was a really beautiful place. I would like to come back another time.

The towel had not been changed. I requested a change but received no response. I asked again and it was eventually changed. There were numerous gaps around the balcony door, allowing mosquitoes to enter the room. I requested mosquito repellent and received it, but it proved ineffective. Even whilst sleeping, mosquitoes flew around my face, causing discomfort. Access to the beach was poor.

The check-in for this property is very problematic. Note that their credit card reader doesn’t always work. And they are very lucky if you try to pay with cash about the condition of your bills. The slightest crease on a bill and they won’t take it. This makes paying for the property difficult and a completely unnecessary headache.

The hotel is ina quiet part of Unawatuna. You wake to the sound of the waves. Peacocks and moneys are all around. The pool is lovely and restaurant has good food/ drinks and service. The reception staff were fabulous and took care of all my needs.