Is parking available at the property?

Yes, free valet parking is available on-site. Limited parking is also provided, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

Buffet breakfast is served on weekdays from 5:30 AM to 10:30 AM and on weekends from 5:30 AM to 11:00 AM for a fee. The cost is approximately THB 1177 for adults and THB 588.5 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including elevators and step-free entrances. However, specific details on accessible facilities are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Bangkok, a short 7-minute walk from Terminal 21 Shopping Mall and 11 minutes by foot from Benjakitti Park. It is also 1.8 mi (2.9 km) from Queen Sirikit National Convention Center and 2.1 mi (3.3 km) from CentralWorld.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. Pool access is from 6:00 AM to 8:00 PM.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, but specific age policies regarding free stays for children are not mentioned.

Hyatt Regency Bangkok Sukhumvit

Average nightly price at Hyatt Regency Bangkok Sukhumvit by month, last 12 months (USD)
Month	Average price
January	US$215
February	US$242
March	US$225
April	US$179
May	US$179
June	US$178
July	US$178
August	US$191
September	US$224
October	US$187
November	US$286
December	US$281

What guests think

At Hyatt Regency Bangkok Sukhumvit, travellers praise the central BTS access, welcoming staff, and comfortable rooms, while a minority report street noise, occasional housekeeping lapses, and small operational issues that slightly detract from an otherwise smooth stay.

Common hiccups include delayed room readiness, faulty key cards, slow restaurant or bar service, and intermittent maintenance such as unstable shower temperatures. Facilities are generally appreciated, with a popular rooftop bar and a pleasant pool, though some want a warmer pool and a better-equipped gym. The area feels very convenient to most, but a few consider the nearby streets seedy. Overall, expect a modern, convenient base with strong comforts and occasional minor snags.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests like the rooftop bar, pool, and fitness area; some mention a chilly pool and wish the gym had more equipment. A few consider the facilities limited for a five star, noting the lack of a spa; lounge feedback is mixed.

Related guest reviews

10

Jeppe Rovsing Bang

5 Feb 2024

·

Stayed 4 nights

Rigtig godt hotel, centralt beliggende i Sukhumvit. Gode faciliteter (fitness, pool og fed skybar). En enkelt forbedring kunne være mere service ved polområdet. Ellers ikke en finger at sætte på hotellet. Vil klart anbefale.

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8

Martin

18 Nov 2025

·

Stayed 2 nights

The gym needs a pull-up bar!

10

Jessica

14 Apr 2023

·

Stayed 4 nights

One of the best hotels in Bangkok. Brand new, clean facility. Spacious rooms. Lovely smell around the entire hotel. Great gym and very friendly staff. Amazing rooftop restaurant and bar with great food and fabulous cocktails. Location is great connected to the sky train and within walking distance from malls, pharmacies, restaurants. Definitely recommend.

10

Charles

9 May 2025

·

Stayed 4 nights

The Hyatt is well located with direct access to BTS and not far from Terminal 21 shopping. The staff is super helpful and friendly. The club room was worth the extra money.

10

lim

20 Aug 2025

·

Stayed 2 nights

방콕 10번째 방문 하는데 그 동안 호텔 중 가장 마음에 드는 1,2위에 속합니다. 위치도 너무 좋고 지상철 바로 연결 되어 있어서 교통체증이 심한 방콕에서 지상철을 바로 이용할 수 있어서 너무 좋고요, 또 비가 자주 쏟아지는데 지상철 출구와 호텔이 바로 연결 되어 있어서 비 안맞고 다닐 수 있어서 너무 좋습니다. 호텔 바로 옆에 편의점과 마사지샵도 있어서 하루의 마무리를 간단히 하기에 너무 좋았어요, 여행자들이 많이 가는 터미널 21도 도보로 5분정도 거리에 가까이 있고, 가는 길에 노점 과일상이 많아서 간단히 사서 들어가기에도 좋습니다. 수영장은 너무 예뻤고 음료 서비스는 오래 걸렸지만 그런건 흠도 아니죠, 피트니스 센터, 사우나 다 좋았습니다. 체크 아웃 후에는 사우나에 딸린 샤워장에서 샤워를 하고 옷을 갈아입고 상쾌하게 공항으로 향할 수 있었어요. 조식도 너무 훌륭했고 뷔페식 말고 테이블로 주문 할 수 있는 계란 요리들이 맛있었습니다. 특히 에그베네틱트가 괜찮았어요. 1주년 기념 여행 이라고 말씀 드렸더니 방에 데코도 해주시고, 작은 케익도 하나 준비해주셔서 너무 기분이 좋았습니다. 다음에 방콕에 다시 방문 하면 당연히 다시 선택 할 것입니다.

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6

Connie

4 Dec 2022

·

Stayed 6 nights

Club værelse er absolut ikke pengene værd. Ingen lækkerier - kedeligt udvalg. Været på andre hoteller i samme klasse hvor det var lækkert. Værelse var fint og service var i topklasse af personalet.

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8

Steven

31 Jan 2025

·

Stayed 3 nights

Only negative is that the swimming pool isn’t sufficiently heated and is too cold.

10

Richard

17 Aug 2024

·

Stayed 3 nights

Staff at the club floor lounge were exceptional service. Very helpful. Meeting room was useful. Breakfast was excellent.

8

Aviad

21 Apr 2024

·

Stayed 2 nights

Reasonable rooms and amenities. Limited facilities for a 5 stars hotel (no spa etc) . Friendly attentive staff Good location

10

Jan Calle

31 Jan 2026

·

Stayed 1 night

Check in top. El Señor super amable y eficiente. Las habitacion muy bonita y igualmente como en los photos. La piscina buena también solo faltaba el camarero 😅 El rooftop espectacular

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Cleanliness

Cleanliness is generally high, with many reports of very clean rooms and attentive housekeeping. However, several reviews cite lapses such as dirty carpets, mould in the shower, or even a cockroach.

Related guest reviews

10

matt

10 Apr 2025

·

Stayed 3 nights

Everything was clean and the service was great.

10

Yukari

7 Mar 2025

·

Stayed 3 nights

清潔で、お部屋も広く、快適でした。

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10

Per Øivind

10 Feb 2026

·

Stayed 7 nights

A very nice hotel, lovely pool, great breakfast and very friendly, smiling and serviceminded personnell at all levels and positions. Rooms spacious, superclean, and well equiped. Great location and quiet surroundings even it is in the heart of Sukumvit. Highly recommendable!

6

Tommy

28 Nov 2025

·

Stayed 3 nights

Not a 5* Hotel!. The hotel is pretty work down and not providikg value for money. Spots and diet in bathroom and dirty carpets. Staff talking thai to each other in front of guests. No turn-down service, no fruit in room. When checking-out we were told to take down our bags. Electrical sockers working only part-time. In general you will find loads of other hotels providing you much more value for money.

10

Michael G.

12 Jan 2026

·

Stayed 3 nights

Clean .. convenient … very helpful staff

6

Konstantin

9 Aug 2024

·

Stayed 1 night

Service, location, design are really really good!! Only downside was the cleanliness and maintenance. Shower head was mouldy, and the tile parts of the floor were not properly cleaned. Was excited to use the bathtub until I rolled up the blinds and the sun showed me all the streaks on it from the substandard cleaning..... Worst of all there was a spot of poop inside the toilet bowl when we lifted the seat. Feedback was given to the staff but they either didn't send up cleaners or the cleaners didn't do a good job again. Really a waste since I love the location and the look of the place. There's a sheltered walkway all the way to the BTS station. Would stay again IF the cleaning standards were majorly improved.

10

Paul

30 Nov 2024

·

Stayed 3 nights

truly, an exceptional Bangkok hotel with a location that even exceeds its considerable amenities, cleanliness, and service.

10

NOZOMI

9 Sept 2024

·

Stayed 1 night

立地がよくとても便利です！ターミナル21まで歩いていけるのもとっても便利でした！清潔感のある居心地の良いお部屋でした。また泊まりたいです。

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10

DONGJIN

18 Jul 2025

·

Stayed 7 nights

객실은 매우 청결하였고 모든 직원들이 매우 친절하고 훌륭하였다.하얏트 모든 직원들에게 매우 감사드린다

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6

ALI

9 Jul 2022

·

Stayed 3 nights

J'étais surpris de rencontrer un cafards dansa salle de bain. Alors j'étais obligé de le tj2.

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Rooms

Rooms are mostly spacious, comfortable, and well designed, with modern amenities and quality bathtubs. Some guests mention street noise or limited soundproofing, and a few note wear or the need for updates.

Related guest reviews

8

Michael

5 Feb 2025

·

Stayed 7 nights

The hotel has a great staff. The only complaint I have is that even though I was on the 21st floor, the rooms are not soundproof. You can hear all the activities at the street level. You will hear ambulances, loud music and loud mufflers from tuk tuks and motorcycles. Its hard to sleep until about 1130pm when traffic flow becomes less noticeable.

10

Mohammed

16 Dec 2024

·

Stayed 5 nights

A nice luxurious 5* hotel. The location is in a suitable place on the famous Sukhomvit road and close to many shops and restaurants. The condition of the rooms is outstanding with nice design of the space containing the bedroom and the bathroom. The service is also great. The only drawback in my opinion is the lobby where the look, size and furniture condition are below average and don’t reflect the level of the hotel.

10

Balatheepan

1 Feb 2026

·

Stayed 3 nights

Courteous staff, accomodated an early check-in after a long flight. Forgot something in the room, helped arrange a GRAB (taxi) to bring it to us during our layover a few days later. Conveniently located. Spacious room.

10

Per Øivind

10 Feb 2026

·

Stayed 7 nights

A very nice hotel, lovely pool, great breakfast and very friendly, smiling and serviceminded personnell at all levels and positions. Rooms spacious, superclean, and well equiped. Great location and quiet surroundings even it is in the heart of Sukumvit. Highly recommendable!

10

David

23 Nov 2025

·

Stayed 2 nights

Very comfotable bed, very bice barhroom and shower. Veey nice breakfast... well worth including. Comfortable room. Attentive staff, great location. Super quiet inside, silud bldg. Highly recommended

8

Hiroshi

28 Jul 2024

·

Stayed 2 nights

概ね良好だが、防音がなってない。

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10

Anton

14 Jul 2023

·

Stayed 2 nights

Modern rooms. Great/universal power sockets. Excellent/large bathtub. Spacious shower that did NOT leak all over the bathroom floor (unlike Carlton or Sofitel etc).

10

Forrest

11 Mar 2024

·

Stayed 1 night

Nice room may need updating soon. No sandy beach

8

Brian

25 Jan 2025

·

Stayed 2 nights

Nice rooms and comfortable beds

6

Shreyaan

30 Jan 2026

·

Stayed 1 night

Rooms need renovation,

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Service

Service is frequently praised as friendly, professional, and helpful, including proactive housekeeping and efficient room service. A few guests report delays at check in, faulty key cards, or over familiar interactions.

Related guest reviews

10

Balatheepan

1 Feb 2026

·

Stayed 3 nights

Courteous staff, accomodated an early check-in after a long flight. Forgot something in the room, helped arrange a GRAB (taxi) to bring it to us during our layover a few days later. Conveniently located. Spacious room.

10

Alona

30 Jun 2024

·

Stayed 1 night

Amazing hotel with friendly and professional staff

10

Robert

19 Oct 2025

·

Stayed 6 nights

Very friendly staff, lovely room. Housekeeping arrived quickly. Room service was delivered hot and ahead of schedule.

8

Tracy

18 Feb 2025

·

Stayed 3 nights

It might be me because I've been in the hotel industry and it's a guest service manager, so my expectation might be a little different than the normal person and I can believe it's more on the language barrier. I believe you can be friendly, but then you can be over friendly And I seen some stuff ask personal information which when I was working for that company I know we couldn't do that made at Timesville unapproachable not everyone some of the people I use the lounge maybe a couple of times because it was overcrowded and it was like a waste of money because I didn't use it because it was too crowded so I left.

10

George

12 Aug 2023

·

Stayed 5 nights

The location is superb. The breakfast is outstanding and the staff at this hotel is the best I have encountered in Thailand.

10

David

30 Nov 2025

·

Stayed 5 nights

I stayed at the Hyatt in Bangkok and had a great experience. The location worked well, the room stayed quiet, and the staff helped with everything I needed. Housekeeping stood out. They were polite, attentive, and kept the room fresh every day. Their service made the stay better. I would book here again.

10

Jennifer

6 Feb 2025

·

Stayed 5 nights

Amazing staff. They treated us like royalty.

10

Richard

17 Aug 2024

·

Stayed 3 nights

Staff at the club floor lounge were exceptional service. Very helpful. Meeting room was useful. Breakfast was excellent.

6

Ophelia

4 Feb 2026

·

Stayed 3 nights

It was quite a disappointing experience for me. Arrived later than their check in time, room still not ready but I had to leave for another appointment, so couldn’t freshen up before that. During the stay, my room key did not work 3 times. (Able to

10

tikimia

1 Nov 2025

·

Stayed 1 night

Great location. Beautiful hotel. Excellent service!

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Location

Convenient, central base with direct access to Nana BTS and easy walks to malls like Terminal 21. A few guests find the immediate area seedy despite the overall convenience.

Related guest reviews

10

Sanjay

1 Jul 2025

·

Stayed 5 nights

Excellent property! Highly recommend if you are going to Bangkok for the first time and being near shopping, nightlife and great food options is important to you. BTS train connected to the hotel is convenient.

10

Per Øivind

10 Feb 2026

·

Stayed 7 nights

A very nice hotel, lovely pool, great breakfast and very friendly, smiling and serviceminded personnell at all levels and positions. Rooms spacious, superclean, and well equiped. Great location and quiet surroundings even it is in the heart of Sukumvit. Highly recommendable!

10

Charles

9 May 2025

·

Stayed 4 nights

The Hyatt is well located with direct access to BTS and not far from Terminal 21 shopping. The staff is super helpful and friendly. The club room was worth the extra money.

10

lim

20 Aug 2025

·

Stayed 2 nights

방콕 10번째 방문 하는데 그 동안 호텔 중 가장 마음에 드는 1,2위에 속합니다. 위치도 너무 좋고 지상철 바로 연결 되어 있어서 교통체증이 심한 방콕에서 지상철을 바로 이용할 수 있어서 너무 좋고요, 또 비가 자주 쏟아지는데 지상철 출구와 호텔이 바로 연결 되어 있어서 비 안맞고 다닐 수 있어서 너무 좋습니다. 호텔 바로 옆에 편의점과 마사지샵도 있어서 하루의 마무리를 간단히 하기에 너무 좋았어요, 여행자들이 많이 가는 터미널 21도 도보로 5분정도 거리에 가까이 있고, 가는 길에 노점 과일상이 많아서 간단히 사서 들어가기에도 좋습니다. 수영장은 너무 예뻤고 음료 서비스는 오래 걸렸지만 그런건 흠도 아니죠, 피트니스 센터, 사우나 다 좋았습니다. 체크 아웃 후에는 사우나에 딸린 샤워장에서 샤워를 하고 옷을 갈아입고 상쾌하게 공항으로 향할 수 있었어요. 조식도 너무 훌륭했고 뷔페식 말고 테이블로 주문 할 수 있는 계란 요리들이 맛있었습니다. 특히 에그베네틱트가 괜찮았어요. 1주년 기념 여행 이라고 말씀 드렸더니 방에 데코도 해주시고, 작은 케익도 하나 준비해주셔서 너무 기분이 좋았습니다. 다음에 방콕에 다시 방문 하면 당연히 다시 선택 할 것입니다.

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10

David

30 Nov 2025

·

Stayed 5 nights

I stayed at the Hyatt in Bangkok and had a great experience. The location worked well, the room stayed quiet, and the staff helped with everything I needed. Housekeeping stood out. They were polite, attentive, and kept the room fresh every day. Their service made the stay better. I would book here again.

10

NOZOMI

9 Sept 2024

·

Stayed 1 night

立地がよくとても便利です！ターミナル21まで歩いていけるのもとっても便利でした！清潔感のある居心地の良いお部屋でした。また泊まりたいです。

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6

ALI

8 Jun 2024

·

Stayed 8 nights

5 Star hotel in 2 Star location: cheap eateries, cheap massage places, prostitution.

10

Neil

19 Jan 2025

·

Stayed 4 nights

The Hyatt Regency Bangkok Sukhumvit is a very well managed 5-star hotel conveniently located close to public transport, malls, restaurants, etc, with easy access to different corners of Bangkok (proximity to the train station was important to me, and incredibly helpful). The room was very nice - good amenities and well maintained. Staff was very friendly and supportive. The restaurants cater good food and drinks, with friendly service; the rooftop bar features an ok ambiance with stunning views. Opportunities to improve are service levels in the restaurant and bar; things took long to the extent that you'reclearly . Else, further investment into gym apparatus would be appreciated. I really enjoyed my stay, thanks!!, and will be back, however, I wouldn't recommend the hotel for families as it sits between two shady neighbourhoods.

8

tetsuo

11 Feb 2025

·

Stayed 5 nights

ナナ駅につながっていて、とても立地がいいところです。朝食も５日間いて、少しづつ新しいメニューに変わり楽しめました。又利用したいと思います

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10

Ton-Duc David

3 May 2025

·

Stayed 3 nights

Great location!

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Dining

Breakfast earns strong reviews for quality and variety, with standouts like eggs Benedict and fresh juices. Some note slow restaurant or bar service, inconsistent lounge offerings, or occasional food quality misses.

Related guest reviews

10

Mutiara

13 Dec 2024

·

Stayed 3 nights

Good property facilities, clean, great breakfast spread

10

Matthias

5 Feb 2023

·

Stayed 7 nights

Very good hotel at very convenient location (short walk to Nana BTS station). Nice pool and sky bar. Super friendly and helpful staff. Very good breakfast (though quality of bread could be improved). Missed a minimal fill of the minibar in the room and a little Nespresso machine.

10

David

23 Nov 2025

·

Stayed 2 nights

Very comfotable bed, very bice barhroom and shower. Veey nice breakfast... well worth including. Comfortable room. Attentive staff, great location. Super quiet inside, silud bldg. Highly recommended

8

Christopher

4 Jan 2024

·

Stayed 3 nights

The service is excellent. The staff is friendly and efficient. They attempt to accomodate in any way possible. The food is very good. The breakfast buffet is well run with good coffee and fantastic eggs benedict.

8

RASMUS

6 Aug 2025

·

Stayed 2 nights

Food was bad

10

George

12 Aug 2023

·

Stayed 5 nights

The location is superb. The breakfast is outstanding and the staff at this hotel is the best I have encountered in Thailand.

8

Eddie

13 Sept 2024

·

Stayed 4 nights

Room was small but comfortable. No hot water and not fully fixed by engineering. Water turned cold or extremely hot suddenly in the middle of a shower. Offerings in the regency lounge was pathetic but breakfast at the market café was very good. But service was exceptional throughout. Also please have non slip rubber mat in the shower. The floor is dangerously slippery.

10

Dirk

8 Jan 2024

·

Stayed 3 nights

Super Luxus Hotel. Pool ist klasse. Lage in der Sukhumvit 13 perfekt. Frühstück ist nicht billig, aber ist es wert. Hotel sehr zu empfehlen. Gerne wieder :-)

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10

Neil

19 Jan 2025

·

Stayed 4 nights

The Hyatt Regency Bangkok Sukhumvit is a very well managed 5-star hotel conveniently located close to public transport, malls, restaurants, etc, with easy access to different corners of Bangkok (proximity to the train station was important to me, and incredibly helpful). The room was very nice - good amenities and well maintained. Staff was very friendly and supportive. The restaurants cater good food and drinks, with friendly service; the rooftop bar features an ok ambiance with stunning views. Opportunities to improve are service levels in the restaurant and bar; things took long to the extent that you'reclearly . Else, further investment into gym apparatus would be appreciated. I really enjoyed my stay, thanks!!, and will be back, however, I wouldn't recommend the hotel for families as it sits between two shady neighbourhoods.

10

Catherine

7 Jan 2025

·

Stayed 1 night

We love this hotel! The train is right outside, but you can easily walk to shop or eat. The breakfast buffet is incredible

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $241	13 $263	14 $213
15 $203	16 $252	17 $254	18 $253	19 $248	20 $192	21 $198
22 $191	23 $253	24 $260	25 $180	26 $307	27 $164	28 $239
29 $164	30 $203

Su	Mo	Tu	We	Th	Fr	Sa
		1 $218	2 $156	3 $250	4 $376	5 $252
6 $158	7 $161	8 $298	9 $297	10 $207	11 $149	12 $149
13 $149	14 $149	15 $150	16 $150	17 $150	18 $157	19 $162
20 $157	21 $150	22 $150	23 $166	24 $205	25 $274	26 $290
27 $298	28 $279	29 $274	30 $549	31 $549

Hyatt Regency Bangkok Sukhumvit

Prices for Hyatt Regency Bangkok Sukhumvit

Monthly average prices

About this property

Location

Room options

Club Room, 2 Twin Beds, City View

Deluxe Suite (Regency)

Room, 2 Twin Beds, City View

Deluxe Room, 1 King Bed

Club Room, 1 King Bed

Room, 2 Twin Beds

Executive Suite, 1 King Bed, Balcony (Regency)

Executive Suite (Regency)

Family Room (Deluxe, 1 King Bed & 1 Bunk Bed)

Deluxe Room, 1 King Bed

Premier Suite

Room, 1 King Bed

Club Room, 2 Twin Beds

Suite (Regency)

Club Room, 1 King Bed, City View

Room, 1 King Bed, City View

Guest reviews of Hyatt Regency Bangkok Sukhumvit

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Regency Bangkok Sukhumvit

Prices for upcoming dates