Name: TownePlace Suites by Marriott Fayetteville N / Springdale
Address: 5437 South 48th Street, Johnson, Arkansas, United States of America, Johnson, Arkansas, US
Price range: $102–$372 per night
Rating: 9

What guests think

Across recent reviews, TownePlace Suites by Marriott Fayetteville N / Springdale earns frequent praise for friendly, helpful front-desk service, quick check-ins, and a convenient, generally quiet location off I-49 near the University, with many guests noting spacious suites with kitchenettes.

Cleanliness feedback is mixed: while many describe rooms as clean, several report serious lapses such as hairs in bathrooms, stained bedding or mattresses, lingering odors, ants, and occasional leftover items. Beyond that, guests note wear and maintenance issues: lumpy or uncomfortable beds, cracked windows, and nonworking TVs or AC. Breakfast ranges from excellent to limited or poorly restocked, and pool conditions or availability vary, though parking is well lit and convenient. Expect warm service and a convenient base, but uneven upkeep and breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is convenient and well lit. Pool quality and availability are inconsistent, and some guests note the property feels older or in need of updates.

Related guest reviews

8

Cindy

Jul 2, 2024

·

Stayed 1 night

Property not well kept. Pool was very dirty. Dust ruffle was hanging off bed. Bed spreads were wrinkled. Breakfast was inadequate. All around overpriced for the condition of property. Definitely will not return.

10

Robert

Mar 20, 2025

·

Stayed 1 night

Very clean. Suites have everything you could need. Great floor plans, well thought out. Comfortable king bed. 2 elevators, close-in parking, very friendly staff, excellent dining and mall shopping nearby, residential setting, scenic area. Was going to stay for one night but decided to stay longer since it is so nice and comfortable here.

10

Jay

Oct 17, 2025

·

Stayed 1 night

The room is very comfortable and spacious. Staff very friendly and helpful, well lit parking lot, easily anccessible from the Interstate. We would definitely stay there again!

10

Jennifer

Jun 20, 2025

·

Stayed 2 nights

Great proximity to the University, yet removed from the hustle and bustle. Easy access to the interstate. Front desk was most helpful. I booked this room because of the outdoor pool. I was extremely disappointed that the pool was not uncovered and open for summer despite my being there in June.

10

Vernon

Jun 29, 2025

·

Stayed 1 night

I do not think there is a better place to stay in NW ARK. Great facility. Centrally located. Can not go wrong staying here!

6

Ellie

Jul 25, 2025

·

Stayed 2 nights

The property is old and needs renovation.

10

Edwin

Aug 2, 2025

·

Stayed 2 nights

Breakfast options was on the weaker side of other stays at other properties. The person taking care of the area was not restocking very well so choices were limited to eat. Bed was lumpy compared to many other Marriott properties we've stayed at. Hotel is older but maintained. Staff was friendly and helpful.

10

Steffanie

Jul 28, 2025

·

Stayed 3 nights

Continental breakfast was awesome- loved the crustless quiches! Hotel was clean, quiet and well maintained. Pool was very small and a little murky, so if you’re looking to have a place for kids, this probably isn’t a good place!

10

Laura

Jan 19, 2025

·

Stayed 1 night

The area was close to the interstate but it was not loud at all. Parking was convenient and well lit. Clean approach.

10

Stacy

Feb 22, 2025

·

Stayed 1 night

Great location, great facilities, great service!

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms and common areas clean. However, there are repeated complaints about housekeeping and odors, including hairs in bathrooms, stained or unchanged bedding, leftover items, ants, and occasional grime.

Related guest reviews

10

Keli

Nov 6, 2024

·

Stayed 1 night

Soft sheets, nice and clean.

6

Corey

Mar 16, 2025

·

Stayed 7 nights

The room window was cracked and literally broken. The room smelled funny

2

Christa

Dec 5, 2022

·

Stayed 19,330 nights

Our bathroom wasn’t cleaned. Clumps of hair on shower, toilet covered in urine and poop and old food found on bathroom floor. Air wasn’t working and it was hot;although the manager brought us a fan. It was disgusting

6

Stephanie

Feb 18, 2025

·

Stayed 3 nights

The location was perfect. I was really excited about staying here. The front desk staff was very friendly. Two drawbacks- the bed was not comfy at all, also, we stayed for 3 nights and never saw housekeeping. After the first night, I went to the desk and asked for more towels. When I mentioned I hadn’t seen housekeeping, I was told they were super busy and didn’t get to all the stay over rooms but they would come the next day. They did not. When I inquired upon checkout, I was told they only come upon request since Covid- which would have been fine if we had been told that at check in or when I inquired- but we weren’t. In fact, there was a sign in the bathroom to hang towels if you wanted to reuse them otherwise leave them on the floor for housekeeping to replace. Idk- it was odd. The hotel itself was fine- a little older but very quiet.

4

Gidgit

Nov 10, 2025

·

Stayed 2 nights

The bathtub had wads of hair on the bottom and all over the walls . The bathroom wasn’t very clean. The mirror in room was disgusting and the room was hot.

6

John

Oct 4, 2025

·

Stayed 3 nights

Room smelled like male cat urine. Brought it to the attention of the staff but no other room was available. The bushes outside the windows reeked of feral cat urine too so my guess was the smell was entering through the AC vents under the window. Worst experience ever! Rooms, kitchen area was clean and tidy. I will pass on staying again.

10

aldyne b.

Mar 16, 2025

·

Stayed 1 night

Front desk was very friendly and helpful. Our room came equipped with a kitchenette but we had no glasses or cups. There was food left in the refrigerator from prior person.

2

Kenneth

Jul 20, 2025

·

Stayed 1 night

Found dried blood stain on the fitted sheet. After laying in bed for a couple hours. Then found some on the pillowcase. Which means they didn't change the sheets. No chance they end up together after being laundered

10

Lisa

Oct 27, 2025

·

Stayed 1 night

Always a favorite of ours. Well located right off of the interstate. Always clean as a whistle and friendly front desk staff.

10

Linda

Dec 2, 2024

·

Stayed 4 nights

My family and I were here for unfortunate circumstances, but the comfort and services of this hotel made our stay easier. The staff were courteous and helpful. The breakfast was excellent compared to what we have had elsewhere. The rooms are larges and well set up, including a small kitchen area. The hotel was clean. The only recommendation I would have would be to upgrade mattresses where needed. Mine was a bit lumpy, but otherwise, this was an excellent place to stay.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and well equipped with kitchenettes, and many find them comfortable. Others report wear and maintenance issues such as lumpy beds, cracked windows, and nonworking TVs or AC.

Related guest reviews

8

FeKei

Dec 14, 2025

·

Stayed 1 night

Staff was friendly and room was nice and spacious. The lobby smelled so good but I was disappointed with the stale smell in the room. Breakfast was choice were okay. Overall it wasn’t bad for the price.

6

Corey

Mar 16, 2025

·

Stayed 7 nights

The room window was cracked and literally broken. The room smelled funny

10

Phyllis

Jan 6, 2023

·

Stayed 19,362 nights

We needed the two room suites for our party of 7, and they accommodated us by putting them next door. Very handy with kids!

8

Denise

Aug 26, 2025

·

Stayed 2 nights

The room was spacious, bed was not very comfortable & worn down. I liked the full kitchen, but we had an ant problem. The pool was nice & well maintained. Staff was friendly and helpful. Breakfast was good on the front day, but not great on the second day. Overall I might stay here again.

8

Vicki

Nov 30, 2023

·

Stayed 1 night

Nice big rooms.

4

Kristina

Jun 20, 2023

·

Stayed 1 night

Large stain on sofa bed mattress, no linens for sofa bed, tv remote did not work

10

Edwin

Aug 2, 2025

·

Stayed 2 nights

Breakfast options was on the weaker side of other stays at other properties. The person taking care of the area was not restocking very well so choices were limited to eat. Bed was lumpy compared to many other Marriott properties we've stayed at. Hotel is older but maintained. Staff was friendly and helpful.

6

Bridget

Dec 16, 2023

·

Stayed 1 night

This is my favorite hotel when I’m in NWA, so to give it less than perfect is tough. Unfortunately, there were some hiccups this time. TV not working and when I reported it, I basically got a shrug…like oh well! No offer to change rooms or anything. There were lightbulbs out in bedside lights. Barking dogs and screaming kids after midnight. Maybe things will improve.

10

Diane

Oct 17, 2025

·

Stayed 1 night

The staff was friendly and helpful. Room was spacious and clean. Would definitely stay here again.

10

Linda

Dec 2, 2024

·

Stayed 4 nights

My family and I were here for unfortunate circumstances, but the comfort and services of this hotel made our stay easier. The staff were courteous and helpful. The breakfast was excellent compared to what we have had elsewhere. The rooms are larges and well set up, including a small kitchen area. The hotel was clean. The only recommendation I would have would be to upgrade mattresses where needed. Mine was a bit lumpy, but otherwise, this was an excellent place to stay.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful, and efficient, with quick check-ins and staff who go above and beyond. A few guests encountered overbooking or limited responses to maintenance issues.

Related guest reviews

10

Diana

Apr 17, 2025

·

Stayed 2 nights

Jimmy Dean breakfast biscuits were yummy!! Muffins were excellent!! Trying to grab food and drinks for a party of 4 with two hands can be a challenge. The lady handling the breakfast offered my a small tray which was soo sweet!! Shout out to this employee and fellow mom!!

2

stuart

Oct 26, 2025

·

Stayed 2 nights

They were overbooked and advised it was hotels.com’s fault. I was at the hotel for almost an hour while they were trying to locate another room miles away. And then went to the other hotel and they were unable to figure out how to use the letter from the first hotel to allow me to stay. I got in to my room just shortly before midnight. This was an awful experience.

10

Jay

Oct 17, 2025

·

Stayed 1 night

The room is very comfortable and spacious. Staff very friendly and helpful, well lit parking lot, easily anccessible from the Interstate. We would definitely stay there again!

10

Herbert

Dec 16, 2024

·

Stayed 1 night

Great stay location. Staff was friendly and helpful.

8

Kiara

Mar 20, 2025

·

Stayed 1 night

I enjoyed my time here very much, the staff was very friendly and extremely helpful.

8

Stephen

Jun 10, 2025

·

Stayed 1 night

Hotel room was oversold when we arrived. Front desk clerk made it right by upgrading us to a nicer room

10

Stephanie

Apr 28, 2023

·

Stayed 1 night

The night manager Zach was beyond amazing! Probably the best interaction I've ever had with a hotel employee. You could tell he truly enjoyed his job and wanted to help. He laughed and joked with me and my daughter. The lobby was clean and welcoming. It felt like you were going to stay at a friend's house in the best possible way.

6

Bridget

Dec 16, 2023

·

Stayed 1 night

This is my favorite hotel when I’m in NWA, so to give it less than perfect is tough. Unfortunately, there were some hiccups this time. TV not working and when I reported it, I basically got a shrug…like oh well! No offer to change rooms or anything. There were lightbulbs out in bedside lights. Barking dogs and screaming kids after midnight. Maybe things will improve.

10

Karen

Dec 5, 2024

·

Stayed 1 night

The stay was great. The check-in process was seamless and quick! The staff that I interacted with was fabulously helpful!

10

Bridget

Jul 13, 2025

·

Stayed 2 nights

Great! I left my fave Swig cup in Tye room after I’d checked out. A front desk clerk went back to let me in to retrieve my cup!!

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AI-generated summary based on recent guest reviews

Location

Convenient off I-49 between Fayetteville and Springdale, near the University of Arkansas and dining, and generally quiet.

Related guest reviews

8

Lisa

Sep 24, 2025

·

Stayed 1 night

We always stay at this hotel when we come to the Fayetteville area. It is centrally located and right off the interstate. Close to food and rooms are always comfortable and clean.

10

Chris

Sep 11, 2025

·

Stayed 1 night

Perfect location for a quick overnight stay. Would stay here with family if the opportunity presented. It's close to everything you need.

10

Rachel

Sep 2, 2025

·

Stayed 2 nights

Great stay! Very peaceful setting.

10

Bridget

Oct 27, 2024

·

Stayed 1 night

Very quiet property Efficient check in This is my fourth or fifth stay here! I love this property!

10

lashuna

Nov 18, 2023

·

Stayed 1 night

I really enjoyed my stay. We were only there for one night for the Razorback game, but it was very pleasant and conveniently located. The staff was also very nice. I most definitely would stay again.

10

Eric

May 30, 2024

·

Stayed 6 nights

Located in Johnson - about halfway between Springdale and Fayetteville - this super new, clean and convenient hotel is a gem. Pricing fluctuates based on demand, but we got it on a great week - so the value was superb.

10

Don

Mar 24, 2025

·

Stayed 3 nights

Staff, convenience on and off I49.

10

Laura

Jan 19, 2025

·

Stayed 1 night

The area was close to the interstate but it was not loud at all. Parking was convenient and well lit. Clean approach.

10

Lisa

Oct 27, 2025

·

Stayed 1 night

Always a favorite of ours. Well located right off of the interstate. Always clean as a whistle and friendly front desk staff.

10

Gerald

Feb 15, 2024

·

Stayed 1 night

The location is convenient to the University of Arkansas. Several nearby restaurants too. It's definitely worth staying at again.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is inconsistent: some highlight tasty options and helpful attendants, while others find it limited or poorly restocked.

Related guest reviews

8

Cindy

Jul 2, 2024

·

Stayed 1 night

Property not well kept. Pool was very dirty. Dust ruffle was hanging off bed. Bed spreads were wrinkled. Breakfast was inadequate. All around overpriced for the condition of property. Definitely will not return.

8

Denise

Aug 26, 2025

·

Stayed 2 nights

The room was spacious, bed was not very comfortable & worn down. I liked the full kitchen, but we had an ant problem. The pool was nice & well maintained. Staff was friendly and helpful. Breakfast was good on the front day, but not great on the second day. Overall I might stay here again.

10

Diana

Apr 17, 2025

·

Stayed 2 nights

Jimmy Dean breakfast biscuits were yummy!! Muffins were excellent!! Trying to grab food and drinks for a party of 4 with two hands can be a challenge. The lady handling the breakfast offered my a small tray which was soo sweet!! Shout out to this employee and fellow mom!!

10

Tammy

Aug 4, 2025

·

Stayed 1 night

Nice, and clean, only complaint is they need more help getting breakfast ready.

10

Reem

Jun 1, 2025

·

Stayed 1 night

Clean, kind staff, breakfast typical continental style.

10

Edwin

Aug 2, 2025

·

Stayed 2 nights

Breakfast options was on the weaker side of other stays at other properties. The person taking care of the area was not restocking very well so choices were limited to eat. Bed was lumpy compared to many other Marriott properties we've stayed at. Hotel is older but maintained. Staff was friendly and helpful.

10

Steffanie

Jul 28, 2025

·

Stayed 3 nights

Continental breakfast was awesome- loved the crustless quiches! Hotel was clean, quiet and well maintained. Pool was very small and a little murky, so if you’re looking to have a place for kids, this probably isn’t a good place!

6

Karen

May 17, 2025

·

Stayed 1 night

There is only a TV in one of the rooms and the breakfast is terrible. Staff was friendly!

10

Derek

Apr 27, 2025

·

Stayed 1 night

There was only a $20.00 deposit! Room was very clean, modern, stove, refrigerator, microwave, cabinets, cookware, small walk-in closet basically a modern studio apartment . Bed was very clean and comfortable even the breakfast was great (bacon &eggs). Only 17 minutes from downtown Fayetteville. Location was great not a lot of traffic.

10

Linda

Dec 2, 2024

·

Stayed 4 nights

My family and I were here for unfortunate circumstances, but the comfort and services of this hotel made our stay easier. The staff were courteous and helpful. The breakfast was excellent compared to what we have had elsewhere. The rooms are larges and well set up, including a small kitchen area. The hotel was clean. The only recommendation I would have would be to upgrade mattresses where needed. Mine was a bit lumpy, but otherwise, this was an excellent place to stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $102	17 $116	18	19 $372
20 $103	21 $115	22 $117	23 $119	24 $111	25 $338	26
27 $111	28 $111	29 $111	30 $117

Su	Mo	Tu	We	Th	Fr	Sa
				1 $121	2	3 $161
4 $119	5 $117	6 $119	7 $121	8 $121	9	10
11 $115	12 $115	13 $119	14 $121	15 $117	16 $182	17 $151
18 $121	19 $117	20 $117	21 $121	22 $121	23 $156	24 $151
25 $121	26 $115	27 $121	28 $121	29 $115	30	31 $270

Select dates to see prices and availability

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom

Studio, 1 King Bed with Sofa Bed

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Studio, 2 Queen Beds

Traditional Studio, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Bedrooms (Mobility Hearing Accessible, Tub)

Suite, 2 Bedrooms

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Fayetteville N / Springdale

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Prices for upcoming dates