El Cid El Moro Beach
US$ 166
/ noite
Média para outubro
Preços para El Cid El Moro Beach
Selecione datas para ver preços e disponibilidade
US$ 166
/ noite
Média para outubro
Média de preços por mês
Em El Cid El Moro Beach, a diária custa em média US$ 145 no mês mais barato (junho) e US$ 352 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 184 |
| fevereiro | US$ 299 |
| março | US$ 160 |
| abril | US$ 261 |
| maio | US$ 230 |
| junho | US$ 145 |
| julho | US$ 352 |
| agosto | US$ 318 |
| setembro | US$ 182 |
| outubro | US$ 166 |
| novembro | US$ 184 |
| dezembro | US$ 238 |
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out. · US$ 166
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Mais caro: julho (aprox. US$ 352)
Mais barato: junho (aprox. US$ 145)
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Enquanto o jogador de golfe da família está jogando uma partida, você pode aproveitar outras excelentes instalações recreativas, com...
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Enquanto o jogador de golfe da família está jogando uma partida, você pode aproveitar outras excelentes instalações recreativas, como um centro de bem-estar e uma piscina externa. Este resort também oferece Wi-Fi de cortesia, serviços de concierge e sala de jogos. Os hóspedes podem pegar carona em nosso traslado (sobretaxa), que opera até 30 quilômetros.
Comodidades
As comodidades presentes incluem um business center, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Resort possui um espaço de 900 metros quadrados, contendo um centro de conferências e 5 salas de reunião, e é o local ideal para quem está planejando eventos em Mazatlán. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível quando solicitado) e estacionamento sem manobrista (sujeito a cobrança) no local.
Jantar
Saboreie uma especialidade do La Concha, um dos 5 restaurantes neste resort, ou hospede-se no local e aproveite o serviço de quarto (horário limitado). Há também petiscos disponíveis na cafeteria. Relaxe com uma bebida refrescante em um bar na praia, um bar ao lado da piscina ou um dos 2 bares/lounges. Há café da manhã completo disponível diariamente, entre 7h e 11h, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 294 quartos com decoração individual, com geladeiras e TVs de tela plana. Os quartos possuem varandas mobiliadas particulares. Durante a estadia, as TVs com canais a cabo garantem a sua diversão. Banheiro privativo com chuveiros apresenta chuveiros com efeito de chuva e produtos de toalete de grife.
Localização
Em Mazatlán (na área de Zona Dorada), El Cid El Moro Beach Hotel fica a apenas 5 minutos de carro de Malecón de Mazatlán e de Praia Sábalo. Este resort na praia fica a 1,5 km de Ilhas e Áreas Protegidas do Golfo da Califórnia e a 1,5 km de Campo de Golfe El Cid Country Club.
Lugares próximos
Praia Sábalo(0.5 milhas)
Praia de Punta Camaron(0.8 milhas)
Ilhas e Áreas Protegidas do Golfo da Califórnia(0.9 milhas)
Reserva ecológica Islas de Mazatlán(0.9 milhas)
Sea Shell City Museum(1 milhas)
Campo de Golfe El Cid Country Club(1 milhas)
Cassino MonteCarlo(1.3 milhas)
Casino del Rey(1.3 milhas)
Monumento a la Familia(1.5 milhas)
Caverna do Diabo(1.6 milhas)
Malecón de Mazatlán(1.6 milhas)
Letras de Mazatlán(1.6 milhas)
Centro de Golfe do Pacífico(1.9 milhas)
Centro Comercial La Gran Plaza(2.2 milhas)
Bula(2.4 milhas)
O aeroporto mais próximo para chegar a El Cid El Moro Beach Hotel fica em Aeroporto Internacional General Rafael Buelna (MZT)(21.9 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Localização
Avenida Camaron Sabalo Sin Numero, El Encanto, Mazatlán, Estado de Sinaloa, México
Praia Sábalo (0.5 milhas)
Praia de Punta Camaron (0.8 milhas)
Ilhas e Áreas Protegidas do Golfo da Califórnia (0.9 milhas)
Reserva ecológica Islas de Mazatlán (0.9 milhas)
Sea Shell City Museum (1 milhas)
Campo de Golfe El Cid Country Club (1 milhas)
Opções de quarto
6
Suíte, 1 quarto
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Murphy Bed
Acomoda 6
592 ft²
VarandaAr condicionadoSala de estar separadaGeladeira
7
Quarto superluxo (All Inclusive Elite)
Detalhes do quarto
2 Camas De Casal
Acomoda 4
592 ft²
VarandaAr condicionadoGeladeiraBanheiro privativo
7
One Bedroom Elite
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Murphy Bed
Acomoda 6
581 ft²
VarandaAr condicionadoSala de estar separadaGeladeira
8
Quarto casal superluxo (Elite Golf Experience)
Detalhes do quarto
2 Camas De Casal
Acomoda 4
592 ft²
VarandaAr condicionadoGeladeiraBanheiro privativo
6
Quarto superluxo
Detalhes do quarto
2 Camas De Casal
Acomoda 4
592 ft²
VarandaAr condicionadoGeladeiraBanheiro privativo
8
One Bedroom Elite Golf Experience
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Murphy Bed
Acomoda 6
570 ft²
VarandaAr condicionadoSala de estar separadaGeladeira
Avaliações dos hóspedes sobre El Cid El Moro Beach
7.8
Bom
Com base em 1.001 avaliações verificadas
Quem se hospeda aqui?
Negócios
5%
Casal
15%
Famílias
65%
Grupos
10%
Viajantes individuais
2%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No El Cid El Moro Beach, os hóspedes elogiam a localização à beira-mar, as grandes piscinas e a proximidade de áreas para caminhar, enquanto as reclamações recorrentes mencionam o barulho de casas noturnas durante a noite e diversas taxas extras por itens como Wi‑Fi, água engarrafada e outros serviços adicionais.
Leia maisIsso foi útil?
Opinião dos hóspedes
No El Cid El Moro Beach, os hóspedes elogiam a localização à beira-mar, as grandes piscinas e a proximidade de áreas para caminhar, enquanto as reclamações recorrentes mencionam o barulho de casas noturnas durante a noite e diversas taxas extras por itens como Wi‑Fi, água engarrafada e outros serviços adicionais.
O serviço é frequentemente descrito como amigável e atencioso, mas alguns hóspedes relatam respostas lentas ou pouco úteis e ofertas insistentes por parte da equipe da piscina. Os quartos são espaçosos, com ótimas vistas para o oceano, mas muitos parecem datados e vários mencionam camas ou travesseiros desconfortáveis. As opiniões sobre a comida são variadas: os buffets podem ser sem graça ou frios, enquanto os restaurantes à la carte são melhores, e as restrições de pacotes e a necessidade de reserva frustram muitos. Espere uma experiência animada e familiar com momentos agradáveis na praia e na piscina, mas com o inconveniente do barulho e limitações nas condições.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Diversas piscinas e acesso direto à praia são os pontos altos. As instalações mostram sinais de desgaste, com fechamentos ocasionais para manutenção ou áreas escorregadias, algumas áreas exclusivas (incluindo a hidromassagem) restritas por pacote, e taxas adicionais para Wi-Fi ou estacionamento.
Avaliações dos hóspedes relacionadas
6
Adriana Yolanda
16 de ago. de 2023
·
Hospedou-se por 3 noites
The dining options are amazing and staff are kind in order to be able to book these restaurants you need to pay for the all inclusive option if you don’t you will be limited to an “international buffet” La Pergola which is quite a horrible buffet and the food is quite nasty also the fact that there is only 1 pool for el Moro hotel is incredibly bad it’s filled and can’t have a moment of peace because of kids and the abundance of people around Overall I would rate my experience quite average my highlight would be the Italian restaurant which is beautiful
The dining options are amazing and staff are kind in order to be able to book these restaurants you need to pay for the all inclusive option if you don’t you will be limited to an “international buffet” La Pergola which is quite a horrible buffet and the food is quite nasty also the fact that there is only 1 pool for el Moro hotel is incredibly bad it’s filled and can’t have a moment of peace because of kids and the abundance of people around Overall I would rate my experience quite average my highlight would be the Italian restaurant which is beautiful
8
Gretty
7 de jun. de 2024
·
Hospedou-se por 2 noites
My daughter and I spent two nights at El Cid Moro Hotel in Mazatlán. We stayed at one of their junior suites. Our hotel room was big, nicely decorated, and it had the most amazing view ever. The bathroom had a funky smell, and the toilet bowl had yellow stains. We opted for the European plan which meant we had to buy our own drinks. We ended up paying almost 40 dollars for 2 drinks. The hotel didn’t have enough umbrellas and loungers by the beach, but it had 3 different swimming pools
My daughter and I spent two nights at El Cid Moro Hotel in Mazatlán. We stayed at one of their junior suites. Our hotel room was big, nicely decorated, and it had the most amazing view ever. The bathroom had a funky smell, and the toilet bowl had yellow stains. We opted for the European plan which meant we had to buy our own drinks. We ended up paying almost 40 dollars for 2 drinks. The hotel didn’t have enough umbrellas and loungers by the beach, but it had 3 different swimming pools
4
Adalberto
16 de abr. de 2024
·
Hospedou-se por 1 noite
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
6
Cinthia R.
19 de ago. de 2024
·
Hospedou-se por 3 noites
Bed are uncomfortable to old and they charged us to use WiFi and only 2 devices can use it since there’s only 2 codes
Bed are uncomfortable to old and they charged us to use WiFi and only 2 devices can use it since there’s only 2 codes
10
Luis Garcia
1 de mai. de 2025
·
Hospedou-se por 5 noites
Would definitely recommend, more family friendly so if your traveling as a couple then choose the adult only side
Would definitely recommend, more family friendly so if your traveling as a couple then choose the adult only side
6
James
16 de dez. de 2021
·
Hospedou-se por 4 noites
The Property was a 4-star property, and wonderful greeting. Excellent location on the Beach, but the valet parking was Self Service (you had to pay to park your own car across the street) There were many restaurants, but all required 24 hour reservations (why go on vacation when you have to plan every step) the food on the buffet was only fair, and when you busted your rear to go out and get a wonderful spot on the beach, they parked a family right in front of us, between us and the water. Paid way too much for a substandard trip to the beach !! Advice, do not buy the All Inclusive package !! And when you see someone pitching their tent in front of your wonderful spot on the beach, make them move before they get comfortable !!
The Property was a 4-star property, and wonderful greeting. Excellent location on the Beach, but the valet parking was Self Service (you had to pay to park your own car across the street) There were many restaurants, but all required 24 hour reservations (why go on vacation when you have to plan every step) the food on the buffet was only fair, and when you busted your rear to go out and get a wonderful spot on the beach, they parked a family right in front of us, between us and the water. Paid way too much for a substandard trip to the beach !! Advice, do not buy the All Inclusive package !! And when you see someone pitching their tent in front of your wonderful spot on the beach, make them move before they get comfortable !!
8
Minerva
20 de mai. de 2024
·
Hospedou-se por 4 noites
Tenemos años llegando a esté lugar, nos encanta el todo incluído. Gracias a los meseros de los restaurantes italiano japonés y Thai, sobre todo a Darío, super amable y. Tomas del bar de playa, súper amables. Sugerencia para los meseros de la concha y restaurante argentino, que sean más amables y ayentos tardan demasiado en atender.. Nos negaron el acceso a la alberca del Moro con el argu.mento de que era solo para socios. Concierne nos informó que teníamos derecho al uso de todas las albercas, fue bochornoso y desagradable, la alberca estaba vacía.
Tenemos años llegando a esté lugar, nos encanta el todo incluído. Gracias a los meseros de los restaurantes italiano japonés y Thai, sobre todo a Darío, super amable y. Tomas del bar de playa, súper amables. Sugerencia para los meseros de la concha y restaurante argentino, que sean más amables y ayentos tardan demasiado en atender.. Nos negaron el acceso a la alberca del Moro con el argu.mento de que era solo para socios. Concierne nos informó que teníamos derecho al uso de todas las albercas, fue bochornoso y desagradable, la alberca estaba vacía.
4
Antonio Diaz
6 de ago. de 2024
·
Hospedou-se por 5 noites
The pictures of the amenities offered by the resort attract you. When we arrived, we saw exactly was illustrated in the pictures (rock slides, waterfalls, and rock cliff to jump off into the swimming pool.) The resort decided to have staffing work on the attraction during, what I would imagine is the busiest time of the week. (Thursday through Sunday) . It happened to be during our entire stay, theefofe my kids we not able to have fun in what they thought they’d be able to use. Second, the “all inclusive” feature I purchased is unclear. Nowhere does it say what is included within menus, and or areas. It was mainly word of mouth by the waiters at the resort. Certain waiters would bring me things such as bottled waters, and others would deny it and tell me it’s not included in my package. When I asked them to show me where that was stated in “fine print” they could not prove it and still denied me bottled waters. I brought up to the attention of the member staffing twice and not once did I receive an apology. They didn’t care in any way. They were passive about the information and changed the subject. I won’t stay here ever again.
The pictures of the amenities offered by the resort attract you. When we arrived, we saw exactly was illustrated in the pictures (rock slides, waterfalls, and rock cliff to jump off into the swimming pool.) The resort decided to have staffing work on the attraction during, what I would imagine is the busiest time of the week. (Thursday through Sunday) . It happened to be during our entire stay, theefofe my kids we not able to have fun in what they thought they’d be able to use. Second, the “all inclusive” feature I purchased is unclear. Nowhere does it say what is included within menus, and or areas. It was mainly word of mouth by the waiters at the resort. Certain waiters would bring me things such as bottled waters, and others would deny it and tell me it’s not included in my package. When I asked them to show me where that was stated in “fine print” they could not prove it and still denied me bottled waters. I brought up to the attention of the member staffing twice and not once did I receive an apology. They didn’t care in any way. They were passive about the information and changed the subject. I won’t stay here ever again.
8
salvador alfaro
20 de jun. de 2025
·
Hospedou-se por 4 noites
The rooms were great and very spacious. Beautiful views but thin unsafe windows. They seemed like they were falling apart and definitely feel like if u lean on them u will fall over. Last day we found a little roach which was surprising since our room and hotel felt very clean. Pool was great my kids loved it but was a little crowded at times. Not a big deal. and we loved the beach out front with great music. Not a close walk to the mazatlan letters but very close drive. Food was not good at buffet but ok food by the pool area and drinks were hit or miss but we made reservations at the seafood restaurant at their other location (cid marina) and it was so delicious!!! Id stay again keeping in mind that i will mostly eat out during my stay.
The rooms were great and very spacious. Beautiful views but thin unsafe windows. They seemed like they were falling apart and definitely feel like if u lean on them u will fall over. Last day we found a little roach which was surprising since our room and hotel felt very clean. Pool was great my kids loved it but was a little crowded at times. Not a big deal. and we loved the beach out front with great music. Not a close walk to the mazatlan letters but very close drive. Food was not good at buffet but ok food by the pool area and drinks were hit or miss but we made reservations at the seafood restaurant at their other location (cid marina) and it was so delicious!!! Id stay again keeping in mind that i will mostly eat out during my stay.
8
Bianca
28 de set. de 2023
·
Hospedou-se por 2 noites
Property is old and expensive Pools are very slippery I was very stressed with my 4 year old he feel head on the slippery rocks on the pool and kids slide was out of service
Property is old and expensive Pools are very slippery I was very stressed with my 4 year old he feel head on the slippery rocks on the pool and kids slide was out of service
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A avaliação da limpeza é mista: alguns hóspedes acharam os quartos e as áreas comuns limpos, mas outros relataram baratas, pisos ou roupas de cama sujos e banheiros mal limpos, com um serviço de limpeza inconsistente.
Avaliações dos hóspedes relacionadas
4
Jacqueline and Miguel
12 de ago. de 2025
·
Hospedou-se por 3 noites
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
8
Celina
13 de jul. de 2024
·
Hospedou-se por 9 noites
It’s a great place! The food is good, the facilities need to up kept more. A more deep detailed cleaning is needed. And more areas with AC so you can sit down and enjoy a drink overlooking the pool area. More night activities for adults and maybe even for teens to hang out.
It’s a great place! The food is good, the facilities need to up kept more. A more deep detailed cleaning is needed. And more areas with AC so you can sit down and enjoy a drink overlooking the pool area. More night activities for adults and maybe even for teens to hang out.
2
Anita Suzanne
27 de nov. de 2025
·
Hospedou-se por 7 noites
Between the cockroaches in the rooms and the absolute worst check out experience we’ve ever experienced so we had to mark terrible. They scam you for every penny they can even when it’s a sick baby. Charged a large amount of hundred dollars to “special clean” bedsheets that had minimal impact to them. Housekeeping apparently told them a very different story regarding the situation. All lies! We thankfully had some great servers like Ignacio, Martin, and Tomas. We’ve been coming here for years but this was our last stay here unfortunately. Beware.
Between the cockroaches in the rooms and the absolute worst check out experience we’ve ever experienced so we had to mark terrible. They scam you for every penny they can even when it’s a sick baby. Charged a large amount of hundred dollars to “special clean” bedsheets that had minimal impact to them. Housekeeping apparently told them a very different story regarding the situation. All lies! We thankfully had some great servers like Ignacio, Martin, and Tomas. We’ve been coming here for years but this was our last stay here unfortunately. Beware.
2
Juan
15 de jul. de 2024
·
Hospedou-se por 1 noite
estuvo pésimo muy mal servicio habitación muy sucia y mala atención al cliente te cobran el estacionamiento aparte y no ay valet parking nada recomendable.
estuvo pésimo muy mal servicio habitación muy sucia y mala atención al cliente te cobran el estacionamiento aparte y no ay valet parking nada recomendable.
2
Jacqueline iline
26 de mar. de 2025
·
Hospedou-se por 7 noites
As we entered our room for the first time when we checked in I removed my sandals and the floor was so dirty the bottom of my feet were black within one minute. This tells me that the floor was not cleaned before we checked in. The door to the patio had a gap so big, anything could crawl through from outside. The restroom had hardly any lighting at all. I could not even read the shampoo or conditioner bottle to tell the difference while showering. Walls we're so thin you could hear the Neighbors eating off of their plate when the the fork touched the plate. Had to ask for a new iron 3 times because they were leaking water or burnt. After asking two or three times for these issues to get resolved, they finally got resolved.However, it took at least two days. Never recommending this hotel.
As we entered our room for the first time when we checked in I removed my sandals and the floor was so dirty the bottom of my feet were black within one minute. This tells me that the floor was not cleaned before we checked in. The door to the patio had a gap so big, anything could crawl through from outside. The restroom had hardly any lighting at all. I could not even read the shampoo or conditioner bottle to tell the difference while showering. Walls we're so thin you could hear the Neighbors eating off of their plate when the the fork touched the plate. Had to ask for a new iron 3 times because they were leaking water or burnt. After asking two or three times for these issues to get resolved, they finally got resolved.However, it took at least two days. Never recommending this hotel.
6
nancy a cortes
19 de ago. de 2024
·
Hospedou-se por 4 noites
Bathroom toilet dirty also my pillows requested to be removed from room
Bathroom toilet dirty also my pillows requested to be removed from room
2
Francisco
23 de abr. de 2024
·
Hospedou-se por 5 noites
Found a baby diaper under my bed after being there 5 dsys. They obviously don't clean under the bed!
Found a baby diaper under my bed after being there 5 dsys. They obviously don't clean under the bed!
8
Yaritzi
27 de ago. de 2024
·
Hospedou-se por 4 noites
Overall is a pretty outdated Hotel! In pictures things look newer. definitely NOT Recent, as far as cleaning it was not; pillows had a sweat smell upon arrival, did let staff know said they would clean, supposedly they did but smell was still there! Our phone did not work to dial reported 3 times & was not fixed. Aside from that staff was so kind and nice, all the waiters were amazing love the staff. For the price def expected more quality
Overall is a pretty outdated Hotel! In pictures things look newer. definitely NOT Recent, as far as cleaning it was not; pillows had a sweat smell upon arrival, did let staff know said they would clean, supposedly they did but smell was still there! Our phone did not work to dial reported 3 times & was not fixed. Aside from that staff was so kind and nice, all the waiters were amazing love the staff. For the price def expected more quality
6
Kimberly Dawn
16 de nov. de 2025
·
Hospedou-se por 9 noites
We found the hotel and our room dirty and not maintained. Broken chairs, bird droppings on the loungers and all over the pool rocks that never seemed to be cleaned, cigarette butts and broken fake nails from the night before not swept around pool area. Our bedroom decorative pillows were dirty and when we had house cleaning (every other day) they did not clean toilets properly. Elevators dirty and cracked floors and Italian restaurant bathroom did not seemed to be cleaned. We had reservations for 5:30 (right when they opened) so you would expect they would have been cleaned.
We found the hotel and our room dirty and not maintained. Broken chairs, bird droppings on the loungers and all over the pool rocks that never seemed to be cleaned, cigarette butts and broken fake nails from the night before not swept around pool area. Our bedroom decorative pillows were dirty and when we had house cleaning (every other day) they did not clean toilets properly. Elevators dirty and cracked floors and Italian restaurant bathroom did not seemed to be cleaned. We had reservations for 5:30 (right when they opened) so you would expect they would have been cleaned.
10
Blanca
14 de out. de 2025
·
Hospedou-se por 4 noites
had a great experience at this hotel. The staff were incredibly helpful and professional, making my stay smooth and enjoyable. Everything was clean and well-maintained, and the overall atmosphere was welcoming. I definitely recommend this place to anyone looking for a comfortable and hassle-free stay. Great service all around. Juan @ El cid marina awesome person Berenice @ el cid el Moro great awesome person General I Love It
had a great experience at this hotel. The staff were incredibly helpful and professional, making my stay smooth and enjoyable. Everything was clean and well-maintained, and the overall atmosphere was welcoming. I definitely recommend this place to anyone looking for a comfortable and hassle-free stay. Great service all around. Juan @ El cid marina awesome person Berenice @ el cid el Moro great awesome person General I Love It
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos, com vistas impressionantes para o oceano, mas muitos são desatualizados e alguns hóspedes acharam as camas ou os travesseiros desconfortáveis.
Avaliações dos hóspedes relacionadas
6
Simonete
4 de abr. de 2024
·
Hospedou-se por 5 noites
Very old outdated hotel needs renovation as soon as possible, gaps in between the doors, windows only one glass i didn't sleep well because I can hear all the noise from a bar across the street from the hotel and all the noise from the cars passing by all night long and i was a the 26th floor, i can just imagine people on the lower floor how horrible it will be.
Very old outdated hotel needs renovation as soon as possible, gaps in between the doors, windows only one glass i didn't sleep well because I can hear all the noise from a bar across the street from the hotel and all the noise from the cars passing by all night long and i was a the 26th floor, i can just imagine people on the lower floor how horrible it will be.
4
Adalberto
16 de abr. de 2024
·
Hospedou-se por 1 noite
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
10
Guillaume
19 de mar. de 2025
·
Hospedou-se por 3 noites
Nice room, nice beach, chilly pool, good activities. We only book the room and it was enough. Great supermarket across the street.
Nice room, nice beach, chilly pool, good activities. We only book the room and it was enough. Great supermarket across the street.
8
manuel
23 de abr. de 2024
·
Hospedou-se por 3 noites
Service was great. BUFFET WAS VERY GOOD. The street sound IS PRETTY LOUD
Service was great. BUFFET WAS VERY GOOD. The street sound IS PRETTY LOUD
4
Elsa
23 de dez. de 2024
·
Hospedou-se por 2 noites
The beds are terrible, including the pillows, which are super uncomfortable.
The beds are terrible, including the pillows, which are super uncomfortable.
6
Joyce
26 de mar. de 2024
·
Hospedou-se por 16 noites
Room was facing North #1829 Cold, No Sun at all! Plus the Nightclub from 10 pm to 4 am everynight ( Boom Boom music) No sleep! Horrible Internet for $50 US Drops every few Seconds😞 Check your Charges CLOSELY before paying your Bill….
Room was facing North #1829 Cold, No Sun at all! Plus the Nightclub from 10 pm to 4 am everynight ( Boom Boom music) No sleep! Horrible Internet for $50 US Drops every few Seconds😞 Check your Charges CLOSELY before paying your Bill….
6
James
27 de mar. de 2023
·
Hospedou-se por 7 noites
The location was great. Right in the middle of shopping and dining options within walking distance. The room had a gorgeous view of the ocean. The lighting over the bathroom sink was really dim. No light over the tub/shower area. The shower water temperature was inconsistent so it would be either really hot or really cold. The property is located near an open air nightclub which was loud from 10 pm to around 4 am.
The location was great. Right in the middle of shopping and dining options within walking distance. The room had a gorgeous view of the ocean. The lighting over the bathroom sink was really dim. No light over the tub/shower area. The shower water temperature was inconsistent so it would be either really hot or really cold. The property is located near an open air nightclub which was loud from 10 pm to around 4 am.
8
Angel
2 de jun. de 2025
·
Hospedou-se por 2 noites
La almoadas esta demasiado altas
La almoadas esta demasiado altas
8
salvador alfaro
20 de jun. de 2025
·
Hospedou-se por 4 noites
The rooms were great and very spacious. Beautiful views but thin unsafe windows. They seemed like they were falling apart and definitely feel like if u lean on them u will fall over. Last day we found a little roach which was surprising since our room and hotel felt very clean. Pool was great my kids loved it but was a little crowded at times. Not a big deal. and we loved the beach out front with great music. Not a close walk to the mazatlan letters but very close drive. Food was not good at buffet but ok food by the pool area and drinks were hit or miss but we made reservations at the seafood restaurant at their other location (cid marina) and it was so delicious!!! Id stay again keeping in mind that i will mostly eat out during my stay.
The rooms were great and very spacious. Beautiful views but thin unsafe windows. They seemed like they were falling apart and definitely feel like if u lean on them u will fall over. Last day we found a little roach which was surprising since our room and hotel felt very clean. Pool was great my kids loved it but was a little crowded at times. Not a big deal. and we loved the beach out front with great music. Not a close walk to the mazatlan letters but very close drive. Food was not good at buffet but ok food by the pool area and drinks were hit or miss but we made reservations at the seafood restaurant at their other location (cid marina) and it was so delicious!!! Id stay again keeping in mind that i will mostly eat out during my stay.
10
Mark
27 de abr. de 2024
·
Hospedou-se por 9 noites
We had a great time at El Cid El Moro Beach Hotel. Everything was clean and well taken care of, and the staff was excellent. It's somewhat unfortunate there is a nearby club with loud music if that isnt your thing, but if that is your thing it is within walking distance.
We had a great time at El Cid El Moro Beach Hotel. Everything was clean and well taken care of, and the staff was excellent. It's somewhat unfortunate there is a nearby club with loud music if that isnt your thing, but if that is your thing it is within walking distance.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é frequentemente elogiada por ser amigável e atenciosa nos bares, restaurantes e atividades, mas as avaliações também mencionam um serviço inconsistente, respostas lentas ou erros na reserva, e ofertas insistentes à beira da piscina.
Avaliações dos hóspedes relacionadas
8
susan
24 de fev. de 2025
·
Hospedou-se por 7 noites
If you get the all invlusive you need to make all your reservations upon arrival. We did not and had trouble getting dinner reservations when we wanted. We did not recieve the room we paid for, thhe hotel said they were not available. Expedia did credit me the additional amount but this is something to be aware of. The waters at the pool sere 10 stars all tge way. Jorge, Martin, Marcos,amd the pthers were absolutely fantastic! We loved them. Rhe maids were great- one day we accidentally dropped cash on tge bed and the cleaner left a note for us. Such jonest service! Thank you Maria Ochoa! There were a few minor things we didnt care for but they were not deal breakers. I had someone take my beach towel while while we were at the beach and when i tried to get a replacement i had to wait 20 minutes for the pool concierge to come talk to me. He said that they dont give away towels so i would have to wIt for them to count yowels at the emd of the night and if an extra one tur ed up they would let me know, in the meantime i had to be without a towel. When i went the next day to adk i had to wait again for someone to ok the towel.
If you get the all invlusive you need to make all your reservations upon arrival. We did not and had trouble getting dinner reservations when we wanted. We did not recieve the room we paid for, thhe hotel said they were not available. Expedia did credit me the additional amount but this is something to be aware of. The waters at the pool sere 10 stars all tge way. Jorge, Martin, Marcos,amd the pthers were absolutely fantastic! We loved them. Rhe maids were great- one day we accidentally dropped cash on tge bed and the cleaner left a note for us. Such jonest service! Thank you Maria Ochoa! There were a few minor things we didnt care for but they were not deal breakers. I had someone take my beach towel while while we were at the beach and when i tried to get a replacement i had to wait 20 minutes for the pool concierge to come talk to me. He said that they dont give away towels so i would have to wIt for them to count yowels at the emd of the night and if an extra one tur ed up they would let me know, in the meantime i had to be without a towel. When i went the next day to adk i had to wait again for someone to ok the towel.
6
Pam
18 de jan. de 2025
·
Hospedou-se por 7 noites
Many of the staff was friendly, some were not, towel area, restaurant bar area. Waiters and waitresses were good. We got a massage at the concierge desk, she made us pay a $24 deposit in cash, could not put on room. The deposit was not reflected on our massage bill and given we gave cash, no one would do anything about it. Not sure if that’s standard
Many of the staff was friendly, some were not, towel area, restaurant bar area. Waiters and waitresses were good. We got a massage at the concierge desk, she made us pay a $24 deposit in cash, could not put on room. The deposit was not reflected on our massage bill and given we gave cash, no one would do anything about it. Not sure if that’s standard
4
Hector
17 de abr. de 2022
·
Hospedou-se por 5 noites
El hotel tiene una vista maravillosa, pero salvo a los meseros en restaurantes y recepción, la demás gente no tiene actitud de servicio ( la persona de toallas, la hostess del restaurante mexicano); los meseros de alberca solo se dedican a vender lo que no está en el Plan todo Incluido. las toallas de alberca escasas y muy, muy viejas. Aunque te hacen firmar un reglamento para “no contratar bandas”, no lo hacen cumplir: todo el día, de 2 a 10 PM hay bandas en la playa, contratados por los mismos hospedes; es muy, muy molesto, tres y cuatro bandas tocando al mismo tiempo, no se puede disfrutar de estar en la playa (para nada hay tranquilidad). Mucho que desear en la actitud de servicio del personal, en general; ni siquiera te ceden el paso cuando se cruzan con huéspedes, ni un hola. Concierge, bien a medias
El hotel tiene una vista maravillosa, pero salvo a los meseros en restaurantes y recepción, la demás gente no tiene actitud de servicio ( la persona de toallas, la hostess del restaurante mexicano); los meseros de alberca solo se dedican a vender lo que no está en el Plan todo Incluido. las toallas de alberca escasas y muy, muy viejas. Aunque te hacen firmar un reglamento para “no contratar bandas”, no lo hacen cumplir: todo el día, de 2 a 10 PM hay bandas en la playa, contratados por los mismos hospedes; es muy, muy molesto, tres y cuatro bandas tocando al mismo tiempo, no se puede disfrutar de estar en la playa (para nada hay tranquilidad). Mucho que desear en la actitud de servicio del personal, en general; ni siquiera te ceden el paso cuando se cruzan con huéspedes, ni un hola. Concierge, bien a medias
8
Maria
23 de jun. de 2022
·
Hospedou-se por 5 noites
When we arrived, they told us that our rooms (2) were not available which we had already paid for. They tried to put us in a room with 2 rooms, but when we got to the room, the living room was considered a room. When we complained, they gave us our original room. Why tell us our rooms were unavailable.
When we arrived, they told us that our rooms (2) were not available which we had already paid for. They tried to put us in a room with 2 rooms, but when we got to the room, the living room was considered a room. When we complained, they gave us our original room. Why tell us our rooms were unavailable.
8
Abel
11 de nov. de 2025
·
Hospedou-se por 3 noites
La atencion al llegar excelente pero los meseros de las albercas parece que les molesta atenderte cuando traes un plan todo incluido y creo que si uno ya pago es porque quiere evitarse esos tratos, en general buen servicio aunque creo que la calidad de los alimentos ha bajado considerablemente con los años.
La atencion al llegar excelente pero los meseros de las albercas parece que les molesta atenderte cuando traes un plan todo incluido y creo que si uno ya pago es porque quiere evitarse esos tratos, en general buen servicio aunque creo que la calidad de los alimentos ha bajado considerablemente con los años.
8
Diana
11 de dez. de 2024
·
This resort/hotel is beautiful, safe and great location. I booked a suite with ocean view and balcony which was perfect for myself. It was great I also had the all inclusive wristband. The only reason I will not give it a full 5 stars is because the employees who are serving you along the beach or the pool get very pushy with wanting to sell you alcohol bottles or yetii bottles. Once we refused to purchase, service completely stopped and would ignore our request. One server particularly got security involved saying I was sharing my drinks and food with my family members who did not have the wristband. Mind you we bought our own alcohol to have and made our drinks all of this because we didn't purchase anything from him. But he had no issue taking our tip money when we were serving him. Just be aware and don't fall for being upsold on anything. There's a beautiful grocery store across the way with everything you may need.
This resort/hotel is beautiful, safe and great location. I booked a suite with ocean view and balcony which was perfect for myself. It was great I also had the all inclusive wristband. The only reason I will not give it a full 5 stars is because the employees who are serving you along the beach or the pool get very pushy with wanting to sell you alcohol bottles or yetii bottles. Once we refused to purchase, service completely stopped and would ignore our request. One server particularly got security involved saying I was sharing my drinks and food with my family members who did not have the wristband. Mind you we bought our own alcohol to have and made our drinks all of this because we didn't purchase anything from him. But he had no issue taking our tip money when we were serving him. Just be aware and don't fall for being upsold on anything. There's a beautiful grocery store across the way with everything you may need.
10
Ilieda
24 de jan. de 2025
·
Hospedou-se por 4 noites
I stayed at El Cid for five days, and have nothing but great things about the hotel, amenities, and mostly, the staff. Upon arrival, everyone was incredibly kind and helpful. Alejandra at check-in really set the tone for what I knew was going to be a great stay. The staff at every angle were beyond generous, attentive, and friendly. My favorites were Alvaro and Rodrigo and a bartender whose name I didn’t catch in the dining area. The rooms were clean and spacious, and housekeeping did a great job at cleaning every morning at the time of my choosing. I loved the easy beach access and the secenic view of the beach from my patio. The only thing that I could say could be improved was the shower in one of the bathrooms. It didn’t warm up to temperature consistently, and the drain seemed to be a little plugged. Other than that, our trip was perfection. Thank you to everyone at El Cid for help making our trip so memorable - I can’t wait to go back!
I stayed at El Cid for five days, and have nothing but great things about the hotel, amenities, and mostly, the staff. Upon arrival, everyone was incredibly kind and helpful. Alejandra at check-in really set the tone for what I knew was going to be a great stay. The staff at every angle were beyond generous, attentive, and friendly. My favorites were Alvaro and Rodrigo and a bartender whose name I didn’t catch in the dining area. The rooms were clean and spacious, and housekeeping did a great job at cleaning every morning at the time of my choosing. I loved the easy beach access and the secenic view of the beach from my patio. The only thing that I could say could be improved was the shower in one of the bathrooms. It didn’t warm up to temperature consistently, and the drain seemed to be a little plugged. Other than that, our trip was perfection. Thank you to everyone at El Cid for help making our trip so memorable - I can’t wait to go back!
10
Arturo
19 de abr. de 2025
·
Hospedou-se por 6 noites
Friendly staff
Friendly staff
8
Raquel
7 de set. de 2025
·
Hospedou-se por 3 noites
Customer service terrible hotel was wonderful
Customer service terrible hotel was wonderful
8
Conny
23 de mai. de 2024
·
Hospedou-se por 3 noites
Ya es la segunda vez que voy a Cid el Moro un año cambié a Castilla y fue mala decisición si cambia mucho uno de otro. Al llegar el check in fue rápido llegamos a las 12 del medio día y nos dieron nuestras pulceras para hacer uso de las instalaciones y consumir alimentos y bebidas y ya a las 4 pm nos dieron nuestra habitación. el Check out ya es a las 11 am cuando en otros hoteles es a las 12. Las instalaciones son buenas, la habitación la aseaban diario solo 1 de las almohadas olía a cigarro. Las personas que brindan las toallas en alberca son las únicas con mala atención, meseros siempre disponibles al igual que botones y recepción. Los alimentos en los restaurantes de reserva y La concha super rico todo. Las bebidas preparadas en la alberca si son un poco malas pero en general la estadía estuvo muy bien, lo recomiendo para viajes familiares, los niños se divierten mucho y están seguros.
Ya es la segunda vez que voy a Cid el Moro un año cambié a Castilla y fue mala decisición si cambia mucho uno de otro. Al llegar el check in fue rápido llegamos a las 12 del medio día y nos dieron nuestras pulceras para hacer uso de las instalaciones y consumir alimentos y bebidas y ya a las 4 pm nos dieron nuestra habitación. el Check out ya es a las 11 am cuando en otros hoteles es a las 12. Las instalaciones son buenas, la habitación la aseaban diario solo 1 de las almohadas olía a cigarro. Las personas que brindan las toallas en alberca son las únicas con mala atención, meseros siempre disponibles al igual que botones y recepción. Los alimentos en los restaurantes de reserva y La concha super rico todo. Las bebidas preparadas en la alberca si son un poco malas pero en general la estadía estuvo muy bien, lo recomiendo para viajes familiares, los niños se divierten mucho y están seguros.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localizado à beira-mar, em uma área acessível a pé, perto de lojas e restaurantes, mas a música alta das casas noturnas próximas até tarde da noite é uma reclamação recorrente.
Avaliações dos hóspedes relacionadas
2
Joan
24 de mar. de 2024
·
Hospedou-se por 14 noites
Good hotel very clean. Easy access to transportation such as taxi and bus service. Staff very pleasant. Regret will never stay here again or at the other adjoining El Cid properties! The 2 night clubs across the street ruined our stay here. The nightclubs were EXTREMELY NOISY!! They start between 8pm & 10pm depending on the days. THEY DO NOT STOP UNTIL 4a.m. We tried to change our room 3 times but no success. Probably due to maximum reservations as it was getting close to spring break & Easter. There is supposedly a “quiet” side but cannot say for sure as we were not allowed to see a different room even though we were promised at check in. There are quieter rooms but we were told they only had double beds in them. The rooms overlooking the nightclubs were the rooms with King beds. The hotel didn’t have any queen beds. Service in the dining room was very slow for a-la-carte service! We didn’t buy all inclusive as it was buffet only. Only one dining room & bufet was too expensive. $450 pesos per person breakfast & $750 pesos per person evening. We could eat breakfast for about $600 pesos total for us as a couple - much less than $900 pesos for us as a couple. We tried supper once & sevice was not good. They expect everyone will use the buffet. I tried to order 1 glass of wine with my supper but was told they only sold by the bottle! After much insistence they finally gave me 1 glass. Number 1 reason we will never come back is the noise from the 2 night clubs to 4 a.m.
Good hotel very clean. Easy access to transportation such as taxi and bus service. Staff very pleasant. Regret will never stay here again or at the other adjoining El Cid properties! The 2 night clubs across the street ruined our stay here. The nightclubs were EXTREMELY NOISY!! They start between 8pm & 10pm depending on the days. THEY DO NOT STOP UNTIL 4a.m. We tried to change our room 3 times but no success. Probably due to maximum reservations as it was getting close to spring break & Easter. There is supposedly a “quiet” side but cannot say for sure as we were not allowed to see a different room even though we were promised at check in. There are quieter rooms but we were told they only had double beds in them. The rooms overlooking the nightclubs were the rooms with King beds. The hotel didn’t have any queen beds. Service in the dining room was very slow for a-la-carte service! We didn’t buy all inclusive as it was buffet only. Only one dining room & bufet was too expensive. $450 pesos per person breakfast & $750 pesos per person evening. We could eat breakfast for about $600 pesos total for us as a couple - much less than $900 pesos for us as a couple. We tried supper once & sevice was not good. They expect everyone will use the buffet. I tried to order 1 glass of wine with my supper but was told they only sold by the bottle! After much insistence they finally gave me 1 glass. Number 1 reason we will never come back is the noise from the 2 night clubs to 4 a.m.
4
Adalberto
16 de abr. de 2024
·
Hospedou-se por 1 noite
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
The hotel is convenient. It has a great location, and the staff is friendly. However, it is very old. The windows are not soundproof, so, expect bandas all day and night clubs during a big part of the night. The terrace doors do not close properly, expect a draft of air during the night. It can get chilly. I would not go back here. Also, they will charge you if you want Internet access.
10
ALFREDO
4 de jan. de 2025
·
Hospedou-se por 4 noites
Very walkable area, nice pools with easy beach access, good food, good service, We really enjoyed our stay there, it was 12 of us, didn’t hear any complaints!
Very walkable area, nice pools with easy beach access, good food, good service, We really enjoyed our stay there, it was 12 of us, didn’t hear any complaints!
10
carlos
26 de jul. de 2025
·
Hospedou-se por 5 noites
Muy bien ubicado, tienes un centro comercial enfrente y un señor frogs a lado y una panadería Panamá muy cerca, muy atentos te atneo
Muy bien ubicado, tienes un centro comercial enfrente y un señor frogs a lado y una panadería Panamá muy cerca, muy atentos te atneo
8
Patricia
2 de jun. de 2025
·
Hospedou-se por 4 noites
Excellent location
Excellent location
8
Josiah
27 de fev. de 2024
·
Hospedou-se por 3 noites
The check in was very nice and easy. The staff was very friendly and ready to help. The hotel is clean, pools were nice and plenty to do around the place. The room was nice. The only thing I didn't like was the noise at night you could hear the club across the street. The shopping across is nice incase you need something you forgot. Plenty of food around the hotel and at the hotel. overall nice place to stay
The check in was very nice and easy. The staff was very friendly and ready to help. The hotel is clean, pools were nice and plenty to do around the place. The room was nice. The only thing I didn't like was the noise at night you could hear the club across the street. The shopping across is nice incase you need something you forgot. Plenty of food around the hotel and at the hotel. overall nice place to stay
8
Wilhelm
15 de jan. de 2023
·
Hospedou-se por 19.370 noites
Everything was fine, but there’s a bar right close by, with the music blaring pretty much every evening, so loud that you have a rough time sleeping,
Everything was fine, but there’s a bar right close by, with the music blaring pretty much every evening, so loud that you have a rough time sleeping,
8
douglas
12 de dez. de 2022
·
Hospedou-se por 1 noite
Great location to walk to different restaurants and to the golf course. Outstanding ocean view and room. Did not like the loud music from near by night clubs that play to 4 AM and hard to great pool towels in afternoon if you golfed the morning.
Great location to walk to different restaurants and to the golf course. Outstanding ocean view and room. Did not like the loud music from near by night clubs that play to 4 AM and hard to great pool towels in afternoon if you golfed the morning.
10
Gustavo
27 de ago. de 2023
·
Hospedou-se por 5 noites
Resort is very nice along with pools and amazing balcony views but it’s about a 7 min drive from the malecón and about a 15 minute walk from all the main shops and the malecón letters
Resort is very nice along with pools and amazing balcony views but it’s about a 7 min drive from the malecón and about a 15 minute walk from all the main shops and the malecón letters
10
Timothy M
16 de mar. de 2025
·
Hospedou-se por 7 noites
Location was very very good and the grounds were kept very clean
Location was very very good and the grounds were kept very clean
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
A experiência gastronômica é variada: os restaurantes à la carte recebem boas avaliações, enquanto os buffets são frequentemente sem graça ou frios; é necessário fazer reserva, o que pode ser difícil, e as categorias de pacote podem limitar o que está incluído no sistema all-inclusive.
Avaliações dos hóspedes relacionadas
4
Jacqueline and Miguel
12 de ago. de 2025
·
Hospedou-se por 3 noites
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
This property is very outdated, our room had a roach, housekeeping did not even noticed while cleaning. We reported the issue and no one even bother to take care of the issue. The quality of food is very bland and basic not worth to pay for all inclusive. The resort was very busy as it is the school holiday so expect lots of families with children which can be a pool take over and very loud. I would not recommend this resort. We tour The El Cid Marina and that place is beautiful and well maintained. I would recommend to stay in the downtown area rather than the Golden Zone area. Mazatlán is a relaxing and beautiful place to visit overall, I would visit again.
10
Harry
15 de dez. de 2024
·
Hospedou-se por 5 noites
El cid Moro has something for everyone , families can hang at the pool or couples on the beach or hot tub. Service is excellent and rooms and views are great. Downside is the food. Don’t go with the all inclusive since you’ll sour on the quality. Instead wander around to Shekinah Beach Club or Chile Pepers or Diego’s for great meals.
El cid Moro has something for everyone , families can hang at the pool or couples on the beach or hot tub. Service is excellent and rooms and views are great. Downside is the food. Don’t go with the all inclusive since you’ll sour on the quality. Instead wander around to Shekinah Beach Club or Chile Pepers or Diego’s for great meals.
8
Lyn
30 de nov. de 2024
·
Hospedou-se por 3 noites
We loved the rooms, the service and the location! My only complaints would be that the buffet food is fairly cold - it was rare to eat a hot/warm meal. You literally had to try and grab from the back of the tray as everything mid to front was cold. The pool is pretty dang cold as well. The resort is exceptionally clean.
We loved the rooms, the service and the location! My only complaints would be that the buffet food is fairly cold - it was rare to eat a hot/warm meal. You literally had to try and grab from the back of the tray as everything mid to front was cold. The pool is pretty dang cold as well. The resort is exceptionally clean.
8
Sheila
6 de mar. de 2025
·
Hospedou-se por 13 noites
Beverages & snacks and pools should be available at all resorts. Pay to eat at upgraded restaurants. Or difference should be explained on website.
Beverages & snacks and pools should be available at all resorts. Pay to eat at upgraded restaurants. Or difference should be explained on website.
10
Lizeth
22 de jul. de 2025
·
Hospedou-se por 4 noites
Excelente servicio, muy atentos todo el personal. Restaurantes muy ricos
Excelente servicio, muy atentos todo el personal. Restaurantes muy ricos
10
Penny
25 de abr. de 2025
·
Hospedou-se por 11 noites
We had a beautiful oceanfront corner suite with stunning views. The beach service was outstanding thanks to Tomas and Martine. Thank you. The Elite all inclusive is definitely the way to go. Our meals and service in the La Concha restaurant were just excellent. A wonderful relaxing holiday
We had a beautiful oceanfront corner suite with stunning views. The beach service was outstanding thanks to Tomas and Martine. Thank you. The Elite all inclusive is definitely the way to go. Our meals and service in the La Concha restaurant were just excellent. A wonderful relaxing holiday
6
Carrie
26 de fev. de 2025
·
Hospedou-se por 7 noites
Not having stayed in Mazatlan before, not having your fridge stocked when all inclusive was something new to me. Also, was never told we couldn't eat at the lunch area of El Cid El Moro (even tho we were staying there) b/c we were not ELITE all inclusive. El Cid Castilla buffet lunch & La Concha buffet dinner were terrible. Good luck trying to get dinner reservations at any of the ala carte restaurants that is before 8pm (guessing earlier times are for members). If staying in Mazatlan again, we'd get the European plan or stay at an Airbnb.
Not having stayed in Mazatlan before, not having your fridge stocked when all inclusive was something new to me. Also, was never told we couldn't eat at the lunch area of El Cid El Moro (even tho we were staying there) b/c we were not ELITE all inclusive. El Cid Castilla buffet lunch & La Concha buffet dinner were terrible. Good luck trying to get dinner reservations at any of the ala carte restaurants that is before 8pm (guessing earlier times are for members). If staying in Mazatlan again, we'd get the European plan or stay at an Airbnb.
8
Aaron J
20 de mar. de 2025
·
Hospedou-se por 5 noites
This was our 3rd time at El Cid. The rooms at Moro are huge and a great value for the money. While the food is acceptable with suffient options, we typically eat outside the hotel. The reaort is conveniently located within walking distance to nurmerous good local restaurants. The resort's pools are the best in Mazatlán! Access to tennis, pickleball, and golf were nice amenities not available at other resorts in the area. The fitness facility has cardio, machines, and free weights to complete any kind of workout.
This was our 3rd time at El Cid. The rooms at Moro are huge and a great value for the money. While the food is acceptable with suffient options, we typically eat outside the hotel. The reaort is conveniently located within walking distance to nurmerous good local restaurants. The resort's pools are the best in Mazatlán! Access to tennis, pickleball, and golf were nice amenities not available at other resorts in the area. The fitness facility has cardio, machines, and free weights to complete any kind of workout.
8
Lizbeth
24 de jun. de 2025
·
Hospedou-se por 5 noites
The rooms were great! But the restaurant variation was limited. Especially for those that don’t eat sea food .
The rooms were great! But the restaurant variation was limited. Especially for those that don’t eat sea food .
8
Martin
9 de mar. de 2025
·
Hospedou-se por 6 noites
Food was good, room facing ocean a must ,friendly staff ,beach was average , weather was chilly mornings and evenings . Windy as well , overall ok
Food was good, room facing ocean a must ,friendly staff ,beach was average , weather was chilly mornings and evenings . Windy as well , overall ok
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
2
Jose
11 de ago. de 2024
·
Hospedou-se por 1 noite
Está regular
Está regular
8
Rina
há 4 semanas
·
Hospedou-se por 3 noites
Views were amazing loved the location
Views were amazing loved the location
2
Yesenia
23 de jun. de 2026
·
Hospedou-se por 5 noites
El Cid Moro needs to remodel. It’s so outdated and old. Needs improvement on cleaning. Customer service is alright i guess Not all employees are friendly. Definitely not returning to this place.
El Cid Moro needs to remodel. It’s so outdated and old. Needs improvement on cleaning. Customer service is alright i guess Not all employees are friendly. Definitely not returning to this place.
10
Héctor
22 de jun. de 2026
·
Hospedou-se por 4 noites
Estuvimos 5 días fabulosos, muy bien atendidos, mis mejores comentarios para el joven Marcos del restaurante el Moro, en general todo el personal muy amables. Porsuesto que regresamos
Estuvimos 5 días fabulosos, muy bien atendidos, mis mejores comentarios para el joven Marcos del restaurante el Moro, en general todo el personal muy amables. Porsuesto que regresamos
4
Barbara Jo
21 de jun. de 2026
·
Hospedou-se por 9 noites
I felt we were very misled. The picture showed a very large swimming pool. The time we were there at the swimming pool was under construction, which is absolutely unbelievable. We should’ve been notified of that. I felt that the elevators were very dirty. The property is very dated and our Sweet had two bathrooms in one of the bathroom toilets totally leaked when flushing.. we ended up staying one night out of 9 and checking to another resort
I felt we were very misled. The picture showed a very large swimming pool. The time we were there at the swimming pool was under construction, which is absolutely unbelievable. We should’ve been notified of that. I felt that the elevators were very dirty. The property is very dated and our Sweet had two bathrooms in one of the bathroom toilets totally leaked when flushing.. we ended up staying one night out of 9 and checking to another resort
Políticas da propriedade
Check-in
Checkout
De 16:00 a 23:59
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-10-04: 72.14752547581483USD
- 2026-10-05: 193.57425162243655USD
- 2026-10-06: 192.57268919204714USD
- 2026-10-07: 196.62847922265627USD
- 2026-10-08: 249.44265540820314USD
- 2026-10-09: 250.8467649131775USD
- 2026-10-10: 247.1668792918091USD
- 2026-10-11: 197.76298137088014USD
- 2026-10-12: 200.7447881188965USD
- 2026-10-13: 200.7447881188965USD
- 2026-10-14: 200.7447881188965USD
- 2026-10-15: 200.7447881188965USD
- 2026-10-16: 202.75470190017703USD
- 2026-10-17: 200.7447881188965USD
- 2026-10-18: 280.0348137305603USD
- 2026-10-19: 344.4541279468384USD
- 2026-10-20: 347.2277012315064USD
- 2026-10-21: 200.7447881188965USD
- 2026-10-22: 284.6670121827088USD
- 2026-10-23: 282.28208322106934USD
- 2026-10-24: 284.6670121827088USD
- 2026-10-25: 282.28208322106934USD
- 2026-10-26: 282.28208322106934USD
- 2026-10-27: 284.529660521576USD
- 2026-10-28: 200.7447881188965USD
- 2026-10-29: 202.75470190017703USD
- 2026-10-30: 250.8467649131775USD
- 2026-10-31: 250.8467649131775USD
- 2026-11-01: 202.80844894586184USD
- 2026-11-02: 200.7447881188965USD
- 2026-11-03: 200.7447881188965USD
- 2026-11-04: 202.75470190017703USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: 250.8467649131775USD
- 2026-11-12: 284.529660521576USD
- 2026-11-13: 1535.2788365073243USD
- 2026-11-14: 412.7723858994141USD
- 2026-11-15: 1124.4843008477785USD
- 2026-11-16: 200.7447881188965USD
- 2026-11-17: 195.1401665827942USD
- 2026-11-18: 204.54487354431154USD
- 2026-11-19: 250.8467649131775USD
- 2026-11-20: 1230.9714431120606USD
- 2026-11-21: 1232.9618109584962USD
- 2026-11-22: 239.4766398155823USD
- 2026-11-23: 250.8467649131775USD
- 2026-11-24: 250.8467649131775USD
- 2026-11-25: 203.16313156582643USD
- 2026-11-26: 237.06075884863284USD
- 2026-11-27: 252.68303965472415USD
- 2026-11-28: 252.68303965472415USD
- 2026-11-29: 200.7447881188965USD
- 2026-11-30: 200.7447881188965USD
- 2026-12-01: 204.54487354431154USD
- 2026-12-02: 200.7447881188965USD
- 2026-12-03: 200.7447881188965USD
- 2026-12-04: 220.8085790836487USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Para organizar o serviço, os hóspedes devem entrar em contato com a propriedade 72 horas antes da chegada, usando as informações fornecidas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem detector de fumaça
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- É necessário reservar os seguintes serviços: horários para jogo de golfe, serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando resort antes da sua chegada. As informações para contato estão na confirmação da sua reserva.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
- Não há necessidade de carro para o transporte de/para a propriedade.
- O serviço de Wi-Fi grátis nas áreas públicas é limitado a 4 dispositivo(s).
- Taxa de café da manhã completo: entre USD 20 e USD 50 para adultos, e entre USD 20 e USD 50 para crianças
- Taxa de traslado de/para o aeroporto: USD 35 por pessoa (só ida)
- Taxa do traslado do aeroporto por criança: USD 35 (só ida), (até 17 anos)
- Taxa para estacionamento sem manobrista: USD 5 por diária (privilégios de entrada e saída)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Serviços
Centro de negócios
Balcão de turismo
Serviço de babá
Instalações para jantares/Eventos
Serviço de câmbio
Cofre
Caixa eletrônico
Armazenamento de bagagem
Área de fumantes
Check-in/check-out expresso
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Spa e centro de bem-estar
Snack Bar/Deli
Atividades
Piscina
Quadra de tênis
Praia privada
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Parque infantil
Pool (Seasonal Outdoor)
Tênis de mesa
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento com manobrista
Area Shuttle (free)
Parking Onsite
Internet
WiFi