Best Western Plus Welcome Hotel Frankfurt
221 $US
/nuit
Moyenne pour octobre
Prix pour Best Western Plus Welcome Hotel Frankfurt
Sélectionnez les dates pour voir les prix et les disponibilités
221 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Best Western Plus Welcome Hotel Frankfurt, les prix par nuit s'élèvent en moyenne à 75 $US pendant le mois le moins cher (août) et à 221 $US pendant le mois le plus cher (octobre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 98 $US |
| février | 130 $US |
| mars | 125 $US |
| avril | 98 $US |
| mai | 103 $US |
| juin | 98 $US |
| juillet | 89 $US |
| août | 75 $US |
| septembre | 125 $US |
| octobre | 221 $US |
| novembre | 115 $US |
| décembre | 86 $US |
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oct. · 221 $US
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Le plus cher : octobre (env. 221 $US)
Le moins cher : août (env. 75 $US)
À propos de cet établissement
Prenez le temps de vous détendre dans le centre bien-être de l'hébergement. L'hébergement vous invite à la détente et propose de nombreuses infrastructures de loisirs, notamment un sauna et un centre de fitness. Parmi les équipements et ser...
Équipements
Prenez le temps de vous détendre dans le centre bien-être de l'hébergement. L'hébergement vous invite à la détente et propose de nombreuses infrastructures de loisirs, notamment un sauna et un centre de fitness. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une télévision dans l'espace commun.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Francfort, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 312 mètres carrés et comprenant un espace de conférence et 6 des salles de réunion. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Vous êtes gourmand ? cet hôtel abrite un restaurant, View qui vous accueillera pour le déjeuner. Si vous préférez le confort de votre chambre, vous pourrez aussi compter sur un service d'étage (horaires limités) très pratique. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner buffet est servi tous les jours de 06 h 00 à 10 h 00 moyennant un supplément.
Chambres
Les 173 chambres de l'hébergement vous invitent à la détente et comprennent une machine à espresso et une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau.
Emplacement
En choisissant Best Western Plus Welcome Hotel Frankfurt, vous profiterez d'un séjour à Francfort (Bockenheim), à moins de 5 minutes en voiture de Messe Frankfurt et Parc des expositions Congress Center Messe Frankfurt. Cet hôtel avec spa se trouve à 8,8 km de Deutsche Bank Park et à 4,1 km de Vieil opéra.
À proximité
Messe Frankfurt(0.4 miles)
Parc Rebstock(0.5 miles)
Parc des expositions Congress Center Messe Frankfurt(1 miles)
Parc Brentano(1.1 miles)
Festhalle(1.2 miles)
Quartier financier(1.2 miles)
Campus de Bockenheim de l'Université Goethe de Francfort(1.2 miles)
Leipziger Straße(1.3 miles)
Muséum Senckenberg(1.4 miles)
Skyline Plaza (complexe immobilier)(1.4 miles)
Parc des expositions Kongresshaus Kap Europa(1.5 miles)
La palmeraie(1.7 miles)
Kaiserstraße(1.9 miles)
Jardin botanique de Francfort(2.1 miles)
Tours jumelles de la Deutsche Bank(2.2 miles)
Aéroport de Francfort International (FRA)(9.4 miles)
Aéroport de Mainz Finthen (QFZ)(32.5 miles)
Parking
Restaurant
Centre d'affaires
Service en chambre
Organisation d'excursions
Nettoyage à sec
Emplacement
Leonardo-da-Vinci-Allee 2, Francfort, Hesse, Allemagne
Messe Frankfurt (0.4 miles)
Parc Rebstock (0.5 miles)
Parc des expositions Congress Center Messe Frankfurt (1 miles)
Parc Brentano (1.1 miles)
Festhalle (1.2 miles)
Quartier financier (1.2 miles)
Options de chambre
7
Chambre Deluxe, 2 lits une place, réfrigérateur
2 Lits Simples
Couchages 2
ClimatisationChauffageWi-Fi (gratuit)
10
Chambre Supérieure, 1 grand lit
1 Grand Lit Double
Couchages 2
ClimatisationChauffageWi-Fi (gratuit)
7
Suite Junior, 2 lits une place, réfrigérateur (with Sofabed)
2 Lits Simples
Couchages 4
ClimatisationChauffageWi-Fi (gratuit)
15
Chambre Standard, 1 grand lit, vue ville
1 Grand Lit Double
Couchages 2
ClimatisationChauffageWi-Fi (gratuit)
11
Chambre Supérieure, 2 lits une place
2 Lits Simples
Couchages 2
ClimatisationChauffageWi-Fi (gratuit)
8
Chambre Supérieure, 1 lit une place
1 Lit Simple
ClimatisationChauffageWi-Fi (gratuit)
Avis des voyageurs sur Best Western Plus Welcome Hotel Frankfurt
8.1
Très bien
Basé sur 893 avis vérifiés
Qui séjourne ici ?
Affaires
61%
Couples
24%
Familles
3%
Groupes
4%
Solo
6%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Best Western Plus Welcome Hotel Francfort, les voyageurs soulignent la propreté, le confort des chambres et la commodité des transports en commun, mais signalent un service inégal, une qualité du petit-déjeuner variable, des problèmes récurrents de climatisation et un parking sur place coûteux, ce qui rend l'expérience incohérente d'un séjour à l'autre.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Best Western Plus Welcome Hotel Francfort, les voyageurs soulignent la propreté, le confort des chambres et la commodité des transports en commun, mais signalent un service inégal, une qualité du petit-déjeuner variable, des problèmes récurrents de climatisation et un parking sur place coûteux, ce qui rend l'expérience incohérente d'un séjour à l'autre.
Les chambres sont généralement modernes avec des lits confortables, bien que certaines soient petites et que des problèmes de maintenance ou techniques occasionnels surviennent. La propreté est souvent saluée, mais plusieurs signalent des lacunes, notamment de la moisissure dans la salle de bain, des insectes et des chambres non préparées ou mal entretenues. Attendez-vous à une base pratique avec un service et un rapport qualité-prix variables.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Un parking sur place est disponible, mais est décrit à plusieurs reprises comme étant cher ; certains clients ont choisi de se garer dans la rue à la place.
Avis de voyageur à ce sujet
6
Raphaël
10 juin 2024
·
A séjourné 2 nuits
: Very nice team, the staff are really great ; good insonorisation for sound ; good looking hotel and chamber - : The shower is nice and modern, but it make water everywhere ; it take time to go downtown ; nothing really near (resto, grocery, etc.) ; it says that we can do your laundry but that's not true, it's only one or two days a week (from what I understand), so if your stay is booked outside these days, we can't do your laundry ; the AC was not fonctional
: Very nice team, the staff are really great ; good insonorisation for sound ; good looking hotel and chamber - : The shower is nice and modern, but it make water everywhere ; it take time to go downtown ; nothing really near (resto, grocery, etc.) ; it says that we can do your laundry but that's not true, it's only one or two days a week (from what I understand), so if your stay is booked outside these days, we can't do your laundry ; the AC was not fonctional
10
Roei
26 juil. 2024
·
A séjourné 3 nuits
Room was great. Free coffe and fruit at the entrance lobby. Spa was locked :-/
Room was great. Free coffe and fruit at the entrance lobby. Spa was locked :-/
10
marc
20 nov. 2025
·
A séjourné 1 nuit
Immer wieder angenehm. Sehr gute Anbindung an die Autobahn, Straßenbahn zum Hbf und ins Zentrum direkt vor der Tür. Tiefgarage mit 25€ deutlich zu teuer. Zimmer ansprechend und ausreichend groß. Sauna kostet inzwischen 16,50€ inkl Bademantel, das ist ebenfalls knackig.
Immer wieder angenehm. Sehr gute Anbindung an die Autobahn, Straßenbahn zum Hbf und ins Zentrum direkt vor der Tür. Tiefgarage mit 25€ deutlich zu teuer. Zimmer ansprechend und ausreichend groß. Sauna kostet inzwischen 16,50€ inkl Bademantel, das ist ebenfalls knackig.
10
marc
1 oct. 2024
·
A séjourné 1 nuit
Professioneller, zügiger, sympathischer Checkin. Gutes Zimmer, schönes Bad. Parken mit 25€ recht teuer, Frühstück mit 25€ deutlich drüber, habe ich daher nicht genutzt. Davon abgesehen ein sehr ansprechendes Hotel, Straßenbahn in die Innenstadt (und zum Hbf) hält unmittelbar vor der Tür. Die nächsten Aufenthalte sind schon gebucht.
Professioneller, zügiger, sympathischer Checkin. Gutes Zimmer, schönes Bad. Parken mit 25€ recht teuer, Frühstück mit 25€ deutlich drüber, habe ich daher nicht genutzt. Davon abgesehen ein sehr ansprechendes Hotel, Straßenbahn in die Innenstadt (und zum Hbf) hält unmittelbar vor der Tür. Die nächsten Aufenthalte sind schon gebucht.
8
Nikolaus
13 oct. 2023
·
A séjourné 3 nuits
Alles Top. Zimmer sind gut und funktional. Frühstück ist gut und Service ist freundlich. Tiefgarage für 25,-€ ist ein unangemessener Preis.
Alles Top. Zimmer sind gut und funktional. Frühstück ist gut und Service ist freundlich. Tiefgarage für 25,-€ ist ein unangemessener Preis.
10
Ariane
6 nov. 2025
·
A séjourné 1 nuit
Yes everything Was fine only the slow elevator was a bit anoying
Yes everything Was fine only the slow elevator was a bit anoying
10
Jimmy
8 oct. 2024
·
A séjourné 1 nuit
Very easy to find location. 15km from the Airport. Its 25 Euros to park over night in the deep garage, but if you find a spot outside on the street, it's free. And safe. The rooms are what you would expect. Very clean. The concierge, very helpful and have great tips. Sadly the restaurant was closed, but they recommended a Thai Restaurant, 5 minutes walk away. We were not disappointed. Would recommend any time.
Very easy to find location. 15km from the Airport. Its 25 Euros to park over night in the deep garage, but if you find a spot outside on the street, it's free. And safe. The rooms are what you would expect. Very clean. The concierge, very helpful and have great tips. Sadly the restaurant was closed, but they recommended a Thai Restaurant, 5 minutes walk away. We were not disappointed. Would recommend any time.
10
marc
17 déc. 2025
·
A séjourné 1 nuit
Wie immer alles tadellos. Hochwertiges Zimmer, beste Anbindung (Straßenbahn in die City und zum Hbf direkt vor der Tür). Tiefgarage ist geräumig, aber mit 25€ zu teuer. Frühstück ebenfalls zu teuer für mich als Geschäftsreisenden. Dennoch mein bevorzugtes Hotel in Frankfurt. Bitte ans Management: Wenn Sie Gruppen erwarten, stocken Sie bitte die Rezeption personell auf. Es ist unschön, 25 Minuten aufs Zimmer zu warten.
Wie immer alles tadellos. Hochwertiges Zimmer, beste Anbindung (Straßenbahn in die City und zum Hbf direkt vor der Tür). Tiefgarage ist geräumig, aber mit 25€ zu teuer. Frühstück ebenfalls zu teuer für mich als Geschäftsreisenden. Dennoch mein bevorzugtes Hotel in Frankfurt. Bitte ans Management: Wenn Sie Gruppen erwarten, stocken Sie bitte die Rezeption personell auf. Es ist unschön, 25 Minuten aufs Zimmer zu warten.
8
Ruben
7 juin 2025
·
A séjourné 1 nuit
Hotel und Zimmer gut. Preis - Leistung passt. Parkplatz im Hotel zu teuer und in der Umgebung gibt es kaum Parkplätze (Wohngebiet). Straßenbahn vor der Tür, so dass man auch gut mit den öffentlichen Verkehrsmitteln weg kommt.
Hotel und Zimmer gut. Preis - Leistung passt. Parkplatz im Hotel zu teuer und in der Umgebung gibt es kaum Parkplätze (Wohngebiet). Straßenbahn vor der Tür, so dass man auch gut mit den öffentlichen Verkehrsmitteln weg kommt.
6
Ian
4 mars 2025
·
A séjourné 2 nuits
Couldnt check in on the first day as receptionist has no idea how to do it. Was on the phone asking colleague and showing screen via video call. After 10 minutes got bored of waiting and requested my key so I could go to the room. Also, parking is very expensive 75 euro for 34 hours parking. The first 25 euro was incurred for the firt "day" although I arrived at 10:30 at night. Hotel is clean and new, although not sure what the "Plus" refers to in the name. It is a standard Best Western.
Couldnt check in on the first day as receptionist has no idea how to do it. Was on the phone asking colleague and showing screen via video call. After 10 minutes got bored of waiting and requested my key so I could go to the room. Also, parking is very expensive 75 euro for 34 hours parking. The first 25 euro was incurred for the firt "day" although I arrived at 10:30 at night. Hotel is clean and new, although not sure what the "Plus" refers to in the name. It is a standard Best Western.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est fréquemment saluée, mais plusieurs clients ont signalé de graves lacunes, notamment de la moisissure dans la salle de bain, un poisson d'argent, du linge sale et un service de ménage manqué.
Avis de voyageur à ce sujet
4
Daniëlle
14 août 2023
·
A séjourné 1 nuit
In het hele hotel rook het onfris, naar natte hond en ongewassen mensen en oud zweet. Er zaten meerdere lange, zwarte haren tussen de handdoeken. Oud gepild beddegoed, lag niet lekker. Op de queensize kamer 1 slecht kussen. Het ontbijt was jarig.....en dit voor 4 sterren? Haal er maar 2 af!
In het hele hotel rook het onfris, naar natte hond en ongewassen mensen en oud zweet. Er zaten meerdere lange, zwarte haren tussen de handdoeken. Oud gepild beddegoed, lag niet lekker. Op de queensize kamer 1 slecht kussen. Het ontbijt was jarig.....en dit voor 4 sterren? Haal er maar 2 af!
8
Benedicte
11 févr. 2026
·
A séjourné 2 nuits
Nice room and breakfast buffet, but the first thing I discovered when entering the bathroom was a long-tailed silverfish which wasn’t the nicest surprise, even though they’re pretty harmless.
Nice room and breakfast buffet, but the first thing I discovered when entering the bathroom was a long-tailed silverfish which wasn’t the nicest surprise, even though they’re pretty harmless.
8
Adolfo
15 sept. 2024
·
A séjourné 6 nuits
Hotel was good overall and clean. The location is ideal. Many options within walking distance. Totally recommend. Rooms are rather small.
Hotel was good overall and clean. The location is ideal. Many options within walking distance. Totally recommend. Rooms are rather small.
10
Thomas
24 sept. 2023
·
A séjourné 2 nuits
Sehr schönes, sauberes Hotel. Gute und praktische Lage. Jederzeit wieder!
Sehr schönes, sauberes Hotel. Gute und praktische Lage. Jederzeit wieder!
8
Henrik Sommer
15 janv. 2026
·
A séjourné 1 nuit
Clean room
Clean room
4
Anna
15 janv. 2026
·
A séjourné 3 nuits
Dirty room, bad service,
Dirty room, bad service,
10
Vanessa
2 oct. 2024
·
A séjourné 5 nuits
Very good place. Nice and cozy. Cleaning could be improved with more deep clean necessary in the bathroom and maybe bleach. But I will definitely be coming back to this place.
Very good place. Nice and cozy. Cleaning could be improved with more deep clean necessary in the bathroom and maybe bleach. But I will definitely be coming back to this place.
6
Janine
18 juil. 2024
·
A séjourné 1 nuit
Bei dem Hotelpersonal fehlt das Lächeln, wenn man in der Hotel Lobbi rein kommt und man Hallo sagt kommt nichts. Wasserspritzer am Waschbecken auf der Schwarzen Ablage, als man das Zimmer betreten hat kam ein Klo Geruch entgegen. An den Wänden zB . an der Kaffeemaschine sind Kaffeeflecken drauf. Ansonsten ist das Zimmer von der Größe völlig ausreichend. Schade eigentlich…..
Bei dem Hotelpersonal fehlt das Lächeln, wenn man in der Hotel Lobbi rein kommt und man Hallo sagt kommt nichts. Wasserspritzer am Waschbecken auf der Schwarzen Ablage, als man das Zimmer betreten hat kam ein Klo Geruch entgegen. An den Wänden zB . an der Kaffeemaschine sind Kaffeeflecken drauf. Ansonsten ist das Zimmer von der Größe völlig ausreichend. Schade eigentlich…..
6
Bernd
5 juin 2025
·
A séjourné 1 nuit
Überall schwarzer Schimmel in der Dusche und was ich so gar nicht nachvollziehen kann: der im Fernseher vorhandene Sleep Timer ist durch die Hotel-Software geblockt. Sonst sind die Zimmer okay.
Überall schwarzer Schimmel in der Dusche und was ich so gar nicht nachvollziehen kann: der im Fernseher vorhandene Sleep Timer ist durch die Hotel-Software geblockt. Sonst sind die Zimmer okay.
4
Surpreet
30 avr. 2024
·
A séjourné 2 nuits
Found a needle in the bed. The bedsheet was not changed, after asking them to. It was already dirty, when we arrived at the hotel. After telling the staff about it, they said the housekeeping is not here anymore and they can’t do anything about it. We were there for 2,5 days and I slept without a blanket. The only nice person in the staff, was a young, tall boy in the early shift and the indian guy in the night shift.
Found a needle in the bed. The bedsheet was not changed, after asking them to. It was already dirty, when we arrived at the hotel. After telling the staff about it, they said the housekeeping is not here anymore and they can’t do anything about it. We were there for 2,5 days and I slept without a blanket. The only nice person in the staff, was a young, tall boy in the early shift and the indian guy in the night shift.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont modernes et confortables, mais les tailles varient et certaines sont petites. Les problèmes récurrents incluent une climatisation faible ou non fonctionnelle et des problèmes techniques occasionnels avec la télévision ou Internet ; certains signalent un bruit léger de la rue.
Avis de voyageur à ce sujet
10
l
16 mai 2023
·
A séjourné 1 nuit
great place for a stop over, great bar, food and simple room. Our ac didnt work in the room so got a bit stuffy but didnt make our stay terrible. will definately stay again, ill just check the ac before i get into bed.
great place for a stop over, great bar, food and simple room. Our ac didnt work in the room so got a bit stuffy but didnt make our stay terrible. will definately stay again, ill just check the ac before i get into bed.
6
Roberto
11 juin 2025
·
A séjourné 1 nuit
Hotel bom mas o quarto bem pequeno , vc escuta um pouco dos barulhos da rua mas bem pouco e nada que te atrapalhe , o cafe da manha é muito bom com bastante opções !
Hotel bom mas o quarto bem pequeno , vc escuta um pouco dos barulhos da rua mas bem pouco e nada que te atrapalhe , o cafe da manha é muito bom com bastante opções !
6
Raphaël
10 juin 2024
·
A séjourné 2 nuits
: Very nice team, the staff are really great ; good insonorisation for sound ; good looking hotel and chamber - : The shower is nice and modern, but it make water everywhere ; it take time to go downtown ; nothing really near (resto, grocery, etc.) ; it says that we can do your laundry but that's not true, it's only one or two days a week (from what I understand), so if your stay is booked outside these days, we can't do your laundry ; the AC was not fonctional
: Very nice team, the staff are really great ; good insonorisation for sound ; good looking hotel and chamber - : The shower is nice and modern, but it make water everywhere ; it take time to go downtown ; nothing really near (resto, grocery, etc.) ; it says that we can do your laundry but that's not true, it's only one or two days a week (from what I understand), so if your stay is booked outside these days, we can't do your laundry ; the AC was not fonctional
6
Karen
27 oct. 2025
·
A séjourné 3 nuits
Disappointing Experience Despite Clean Rooms We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
Disappointing Experience Despite Clean Rooms We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
8
Adolfo
15 sept. 2024
·
A séjourné 6 nuits
Hotel was good overall and clean. The location is ideal. Many options within walking distance. Totally recommend. Rooms are rather small.
Hotel was good overall and clean. The location is ideal. Many options within walking distance. Totally recommend. Rooms are rather small.
8
SEYED-MOHAMMAD
2 juil. 2025
·
A séjourné 1 nuit
room was very too small . other than that everything was great
room was very too small . other than that everything was great
8
Serdar
29 oct. 2023
·
A séjourné 1 nuit
Soweit alles Top, ausser kein Kühlschrank auf dem ä Zimmer und das Bad ist ein bisschen undiskret man kann durch eine Glasscheibe das Bad und die Toilette sehen.
Soweit alles Top, ausser kein Kühlschrank auf dem ä Zimmer und das Bad ist ein bisschen undiskret man kann durch eine Glasscheibe das Bad und die Toilette sehen.
6
Achim
7 sept. 2024
·
A séjourné 2 nuits
Internet und Fernseher funktionierte nicht. Musste innerhalb von 2 Übernachtungen 3 mal das Zimmer wechseln.
Internet und Fernseher funktionierte nicht. Musste innerhalb von 2 Übernachtungen 3 mal das Zimmer wechseln.
4
Garry
29 oct. 2025
·
A séjourné 2 nuits
We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
2
Peter
4 sept. 2024
·
A séjourné 2 nuits
I was sweating all through my stay in my room. The air conditioner wasn't working as I would have thought. I was always hot in my room after paying so much, I wasn't comfortable as I would have expected. I will never stay in beat western again and I would definitely tell this experience on social media as well.
I was sweating all through my stay in my room. The air conditioner wasn't working as I would have thought. I was always hot in my room after paying so much, I wasn't comfortable as I would have expected. I will never stay in beat western again and I would definitely tell this experience on social media as well.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Les commentaires sur le service sont mitigés : de nombreux clients ont trouvé le personnel amical et serviable, mais plusieurs signalent une réception et un service de restaurant peu professionnels ou lents, une mauvaise résolution des problèmes et des problèmes occasionnels de facturation ou de réservation.
Avis de voyageur à ce sujet
10
Ryotaro
16 oct. 2024
·
A séjourné 2 nuits
The reception, the e-mail responses, the room cleaning, etc. were all better than other hotels I've stayed at, and I felt the hospitality. Next time I stay in Frankfurt, I'll definitely use this hotel again.
The reception, the e-mail responses, the room cleaning, etc. were all better than other hotels I've stayed at, and I felt the hospitality. Next time I stay in Frankfurt, I'll definitely use this hotel again.
6
Karen
27 oct. 2025
·
A séjourné 3 nuits
Disappointing Experience Despite Clean Rooms We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
Disappointing Experience Despite Clean Rooms We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
6
Lokesh
20 juin 2025
·
A séjourné 1 nuit
Zero courtesy, un experienced checkin staff - night . Broken safes and coffee machine and cold plus stale breakfast.Asked for baby milk and got denied.Had to walk 30 minutes at 1 am to get milk.I don’t recommend this place even for free.
Zero courtesy, un experienced checkin staff - night . Broken safes and coffee machine and cold plus stale breakfast.Asked for baby milk and got denied.Had to walk 30 minutes at 1 am to get milk.I don’t recommend this place even for free.
6
Jayesh
2 févr. 2024
·
A séjourné 3 nuits
Incredibly disappointed as I paid booked and paid for 3 Junior Suites for 3 nights to accommodate 5 colleagues on a business trip. On arrival we were told that there were no Junior Suites available and we would be given 3 Standard Rooms instead. The receptionist confirmed that there was a substantial difference in the room rate between a Junior Suite and a Standard Room and that they could not refund the difference themselves as I had made a booking via Exepedia (I thought I made and paid for the booking via this site) and they would have to make the refund. On my return, I informed Hotels.com of the situation and asked for the appropriate refund. They said they would aske the hotel for the amount and 2 days later replied that the hotel refused to entertain a refund and there was nothing they could do. This is unbelievable. They offered, reserved and took payment for a Suite and on arrival only provided a Standard Room. Knowing that with the city totally flooded by visitors to the largest trade fair in the world there was no rooms available anywhere in the center of the city, we had no option. This is the worst billing experience i've had at any hotel anywhere and Best Western should be ashamed of scamming extra money from guests by falsely charging for rooms they did not provide. I will be taking this up with my credit card company to get satisfaction.
Incredibly disappointed as I paid booked and paid for 3 Junior Suites for 3 nights to accommodate 5 colleagues on a business trip. On arrival we were told that there were no Junior Suites available and we would be given 3 Standard Rooms instead. The receptionist confirmed that there was a substantial difference in the room rate between a Junior Suite and a Standard Room and that they could not refund the difference themselves as I had made a booking via Exepedia (I thought I made and paid for the booking via this site) and they would have to make the refund. On my return, I informed Hotels.com of the situation and asked for the appropriate refund. They said they would aske the hotel for the amount and 2 days later replied that the hotel refused to entertain a refund and there was nothing they could do. This is unbelievable. They offered, reserved and took payment for a Suite and on arrival only provided a Standard Room. Knowing that with the city totally flooded by visitors to the largest trade fair in the world there was no rooms available anywhere in the center of the city, we had no option. This is the worst billing experience i've had at any hotel anywhere and Best Western should be ashamed of scamming extra money from guests by falsely charging for rooms they did not provide. I will be taking this up with my credit card company to get satisfaction.
4
Garry
29 oct. 2025
·
A séjourné 2 nuits
We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
10
Laetitia
12 mai 2024
·
A séjourné 4 nuits
I was on a solo trip to Frankfurt and stayed at this hotel for 7 nights. The night staff and breakfast staff was really nice and helpful. However the guy for my checkout just got really angry and yelled at me just because I asked if I could keep the hotel card as a souvenir. He could have just said no sorry I would have understood that’s fine. He didn’t need to be that rude. It kind of ruined everything especially when you just spent 700€ in this hotel.
I was on a solo trip to Frankfurt and stayed at this hotel for 7 nights. The night staff and breakfast staff was really nice and helpful. However the guy for my checkout just got really angry and yelled at me just because I asked if I could keep the hotel card as a souvenir. He could have just said no sorry I would have understood that’s fine. He didn’t need to be that rude. It kind of ruined everything especially when you just spent 700€ in this hotel.
10
marc
17 déc. 2025
·
A séjourné 1 nuit
Wie immer alles tadellos. Hochwertiges Zimmer, beste Anbindung (Straßenbahn in die City und zum Hbf direkt vor der Tür). Tiefgarage ist geräumig, aber mit 25€ zu teuer. Frühstück ebenfalls zu teuer für mich als Geschäftsreisenden. Dennoch mein bevorzugtes Hotel in Frankfurt. Bitte ans Management: Wenn Sie Gruppen erwarten, stocken Sie bitte die Rezeption personell auf. Es ist unschön, 25 Minuten aufs Zimmer zu warten.
Wie immer alles tadellos. Hochwertiges Zimmer, beste Anbindung (Straßenbahn in die City und zum Hbf direkt vor der Tür). Tiefgarage ist geräumig, aber mit 25€ zu teuer. Frühstück ebenfalls zu teuer für mich als Geschäftsreisenden. Dennoch mein bevorzugtes Hotel in Frankfurt. Bitte ans Management: Wenn Sie Gruppen erwarten, stocken Sie bitte die Rezeption personell auf. Es ist unschön, 25 Minuten aufs Zimmer zu warten.
10
Catrin
12 mai 2024
·
A séjourné 3 nuits
Wir haben uns sehr wohlgefühlt. Alle Mitarbeiter waren sehr freundlich und hilfsbereit. Die Rezeption war 24 Stunden besetzt. Wir kommen gerne wieder.
Wir haben uns sehr wohlgefühlt. Alle Mitarbeiter waren sehr freundlich und hilfsbereit. Die Rezeption war 24 Stunden besetzt. Wir kommen gerne wieder.
6
Ian
4 mars 2025
·
A séjourné 2 nuits
Couldnt check in on the first day as receptionist has no idea how to do it. Was on the phone asking colleague and showing screen via video call. After 10 minutes got bored of waiting and requested my key so I could go to the room. Also, parking is very expensive 75 euro for 34 hours parking. The first 25 euro was incurred for the firt "day" although I arrived at 10:30 at night. Hotel is clean and new, although not sure what the "Plus" refers to in the name. It is a standard Best Western.
Couldnt check in on the first day as receptionist has no idea how to do it. Was on the phone asking colleague and showing screen via video call. After 10 minutes got bored of waiting and requested my key so I could go to the room. Also, parking is very expensive 75 euro for 34 hours parking. The first 25 euro was incurred for the firt "day" although I arrived at 10:30 at night. Hotel is clean and new, although not sure what the "Plus" refers to in the name. It is a standard Best Western.
4
Jessica
17 janv. 2026
·
A séjourné 4 nuits
The staff in the restaurant was not serviceminded at all. Didn’t understand english, one was really snobby. We waited 45 minutes for a bottle of water. When it finally came after four reminders, we didn’t get glasses. The roasted toast to the carpaccio was a basket with dry bread. Very disappointed.
The staff in the restaurant was not serviceminded at all. Didn’t understand english, one was really snobby. We waited 45 minutes for a bottle of water. When it finally came after four reminders, we didn’t get glasses. The roasted toast to the carpaccio was a basket with dry bread. Very disappointed.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Bien desservi par le tramway et les principales routes dans un quartier généralement calme ; certains clients ont trouvé des boutiques et des restaurants à distance de marche. D'autres ont noté qu'il n'est pas central et qu'il peut falloir du temps pour rejoindre le centre-ville.
Avis de voyageur à ce sujet
6
Raphaël
10 juin 2024
·
A séjourné 2 nuits
: Very nice team, the staff are really great ; good insonorisation for sound ; good looking hotel and chamber - : The shower is nice and modern, but it make water everywhere ; it take time to go downtown ; nothing really near (resto, grocery, etc.) ; it says that we can do your laundry but that's not true, it's only one or two days a week (from what I understand), so if your stay is booked outside these days, we can't do your laundry ; the AC was not fonctional
: Very nice team, the staff are really great ; good insonorisation for sound ; good looking hotel and chamber - : The shower is nice and modern, but it make water everywhere ; it take time to go downtown ; nothing really near (resto, grocery, etc.) ; it says that we can do your laundry but that's not true, it's only one or two days a week (from what I understand), so if your stay is booked outside these days, we can't do your laundry ; the AC was not fonctional
8
Caroline
4 août 2025
·
A séjourné 1 nuit
Prima kamers, goede bedden, netjes. Vriendelijk personeel. Ontbijt is prijzig voor gezin met grote kinderen. Gelukkig ook bakker om de hoek. Parkeren kan in garage onder hotel, wel tegen betaling. Verder nette omgeving van hotel, in nieuwbouwwijk. Goed te bereiken vanaf snelweg.
Prima kamers, goede bedden, netjes. Vriendelijk personeel. Ontbijt is prijzig voor gezin met grote kinderen. Gelukkig ook bakker om de hoek. Parkeren kan in garage onder hotel, wel tegen betaling. Verder nette omgeving van hotel, in nieuwbouwwijk. Goed te bereiken vanaf snelweg.
8
Adolfo
15 sept. 2024
·
A séjourné 6 nuits
Hotel was good overall and clean. The location is ideal. Many options within walking distance. Totally recommend. Rooms are rather small.
Hotel was good overall and clean. The location is ideal. Many options within walking distance. Totally recommend. Rooms are rather small.
10
marc
20 nov. 2025
·
A séjourné 1 nuit
Immer wieder angenehm. Sehr gute Anbindung an die Autobahn, Straßenbahn zum Hbf und ins Zentrum direkt vor der Tür. Tiefgarage mit 25€ deutlich zu teuer. Zimmer ansprechend und ausreichend groß. Sauna kostet inzwischen 16,50€ inkl Bademantel, das ist ebenfalls knackig.
Immer wieder angenehm. Sehr gute Anbindung an die Autobahn, Straßenbahn zum Hbf und ins Zentrum direkt vor der Tür. Tiefgarage mit 25€ deutlich zu teuer. Zimmer ansprechend und ausreichend groß. Sauna kostet inzwischen 16,50€ inkl Bademantel, das ist ebenfalls knackig.
10
marc
1 oct. 2024
·
A séjourné 1 nuit
Professioneller, zügiger, sympathischer Checkin. Gutes Zimmer, schönes Bad. Parken mit 25€ recht teuer, Frühstück mit 25€ deutlich drüber, habe ich daher nicht genutzt. Davon abgesehen ein sehr ansprechendes Hotel, Straßenbahn in die Innenstadt (und zum Hbf) hält unmittelbar vor der Tür. Die nächsten Aufenthalte sind schon gebucht.
Professioneller, zügiger, sympathischer Checkin. Gutes Zimmer, schönes Bad. Parken mit 25€ recht teuer, Frühstück mit 25€ deutlich drüber, habe ich daher nicht genutzt. Davon abgesehen ein sehr ansprechendes Hotel, Straßenbahn in die Innenstadt (und zum Hbf) hält unmittelbar vor der Tür. Die nächsten Aufenthalte sind schon gebucht.
10
Klaus
25 nov. 2024
·
A séjourné 1 nuit
Sehr ruhig gelegenes Hotel Nähe Autobahn. Tolle Verkehrsanbindung ÖPNV. Überragendes Frühstück. Zimmer hätten einen Touch größer sein können. Super Freundliches Personal.
Sehr ruhig gelegenes Hotel Nähe Autobahn. Tolle Verkehrsanbindung ÖPNV. Überragendes Frühstück. Zimmer hätten einen Touch größer sein können. Super Freundliches Personal.
10
Jamie
15 juil. 2024
·
A séjourné 6 nuits
Close to grocery store. Easy to get around by transit
Close to grocery store. Easy to get around by transit
10
Jimmy
8 oct. 2024
·
A séjourné 1 nuit
Very easy to find location. 15km from the Airport. Its 25 Euros to park over night in the deep garage, but if you find a spot outside on the street, it's free. And safe. The rooms are what you would expect. Very clean. The concierge, very helpful and have great tips. Sadly the restaurant was closed, but they recommended a Thai Restaurant, 5 minutes walk away. We were not disappointed. Would recommend any time.
Very easy to find location. 15km from the Airport. Its 25 Euros to park over night in the deep garage, but if you find a spot outside on the street, it's free. And safe. The rooms are what you would expect. Very clean. The concierge, very helpful and have great tips. Sadly the restaurant was closed, but they recommended a Thai Restaurant, 5 minutes walk away. We were not disappointed. Would recommend any time.
10
marc
17 déc. 2025
·
A séjourné 1 nuit
Wie immer alles tadellos. Hochwertiges Zimmer, beste Anbindung (Straßenbahn in die City und zum Hbf direkt vor der Tür). Tiefgarage ist geräumig, aber mit 25€ zu teuer. Frühstück ebenfalls zu teuer für mich als Geschäftsreisenden. Dennoch mein bevorzugtes Hotel in Frankfurt. Bitte ans Management: Wenn Sie Gruppen erwarten, stocken Sie bitte die Rezeption personell auf. Es ist unschön, 25 Minuten aufs Zimmer zu warten.
Wie immer alles tadellos. Hochwertiges Zimmer, beste Anbindung (Straßenbahn in die City und zum Hbf direkt vor der Tür). Tiefgarage ist geräumig, aber mit 25€ zu teuer. Frühstück ebenfalls zu teuer für mich als Geschäftsreisenden. Dennoch mein bevorzugtes Hotel in Frankfurt. Bitte ans Management: Wenn Sie Gruppen erwarten, stocken Sie bitte die Rezeption personell auf. Es ist unschön, 25 Minuten aufs Zimmer zu warten.
8
Ruben
7 juin 2025
·
A séjourné 1 nuit
Hotel und Zimmer gut. Preis - Leistung passt. Parkplatz im Hotel zu teuer und in der Umgebung gibt es kaum Parkplätze (Wohngebiet). Straßenbahn vor der Tür, so dass man auch gut mit den öffentlichen Verkehrsmitteln weg kommt.
Hotel und Zimmer gut. Preis - Leistung passt. Parkplatz im Hotel zu teuer und in der Umgebung gibt es kaum Parkplätze (Wohngebiet). Straßenbahn vor der Tür, so dass man auch gut mit den öffentlichen Verkehrsmitteln weg kommt.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La qualité et le rapport qualité-prix du petit-déjeuner varient considérablement, d'excellents à très mauvais avec des stations vides, et plusieurs clients l'ont jugé trop cher. Les options pour le dîner semblaient limitées ou le restaurant était parfois fermé, et le service au restaurant a fait l'objet de critiques répétées.
Avis de voyageur à ce sujet
6
Carmen
26 sept. 2022
·
A séjourné 2 nuits
Gute Lage, tolles Frühstück, war alles top. Danke
Gute Lage, tolles Frühstück, war alles top. Danke
6
Karen
27 oct. 2025
·
A séjourné 3 nuits
Disappointing Experience Despite Clean Rooms We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
Disappointing Experience Despite Clean Rooms We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
8
Caroline
4 août 2025
·
A séjourné 1 nuit
Prima kamers, goede bedden, netjes. Vriendelijk personeel. Ontbijt is prijzig voor gezin met grote kinderen. Gelukkig ook bakker om de hoek. Parkeren kan in garage onder hotel, wel tegen betaling. Verder nette omgeving van hotel, in nieuwbouwwijk. Goed te bereiken vanaf snelweg.
Prima kamers, goede bedden, netjes. Vriendelijk personeel. Ontbijt is prijzig voor gezin met grote kinderen. Gelukkig ook bakker om de hoek. Parkeren kan in garage onder hotel, wel tegen betaling. Verder nette omgeving van hotel, in nieuwbouwwijk. Goed te bereiken vanaf snelweg.
6
Özcan
7 déc. 2023
·
The facility is good. The staff was friendly. But It is (unlike the name) not a welcoming facility. I paid around 10K -11K and 6€ was the print out was asked. I booked a team dinner and the buffet definitely did not worth the amount we paid.
The facility is good. The staff was friendly. But It is (unlike the name) not a welcoming facility. I paid around 10K -11K and 6€ was the print out was asked. I booked a team dinner and the buffet definitely did not worth the amount we paid.
10
Klaus
25 nov. 2024
·
A séjourné 1 nuit
Sehr ruhig gelegenes Hotel Nähe Autobahn. Tolle Verkehrsanbindung ÖPNV. Überragendes Frühstück. Zimmer hätten einen Touch größer sein können. Super Freundliches Personal.
Sehr ruhig gelegenes Hotel Nähe Autobahn. Tolle Verkehrsanbindung ÖPNV. Überragendes Frühstück. Zimmer hätten einen Touch größer sein können. Super Freundliches Personal.
4
Garry
29 oct. 2025
·
A séjourné 2 nuits
We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
8
Rosalia
29 mai 2024
·
A séjourné 3 nuits
Schöne Zimmer und gute Frühstück!
Schöne Zimmer und gute Frühstück!
10
Jimmy
8 oct. 2024
·
A séjourné 1 nuit
Very easy to find location. 15km from the Airport. Its 25 Euros to park over night in the deep garage, but if you find a spot outside on the street, it's free. And safe. The rooms are what you would expect. Very clean. The concierge, very helpful and have great tips. Sadly the restaurant was closed, but they recommended a Thai Restaurant, 5 minutes walk away. We were not disappointed. Would recommend any time.
Very easy to find location. 15km from the Airport. Its 25 Euros to park over night in the deep garage, but if you find a spot outside on the street, it's free. And safe. The rooms are what you would expect. Very clean. The concierge, very helpful and have great tips. Sadly the restaurant was closed, but they recommended a Thai Restaurant, 5 minutes walk away. We were not disappointed. Would recommend any time.
10
marc
17 déc. 2025
·
A séjourné 1 nuit
Wie immer alles tadellos. Hochwertiges Zimmer, beste Anbindung (Straßenbahn in die City und zum Hbf direkt vor der Tür). Tiefgarage ist geräumig, aber mit 25€ zu teuer. Frühstück ebenfalls zu teuer für mich als Geschäftsreisenden. Dennoch mein bevorzugtes Hotel in Frankfurt. Bitte ans Management: Wenn Sie Gruppen erwarten, stocken Sie bitte die Rezeption personell auf. Es ist unschön, 25 Minuten aufs Zimmer zu warten.
Wie immer alles tadellos. Hochwertiges Zimmer, beste Anbindung (Straßenbahn in die City und zum Hbf direkt vor der Tür). Tiefgarage ist geräumig, aber mit 25€ zu teuer. Frühstück ebenfalls zu teuer für mich als Geschäftsreisenden. Dennoch mein bevorzugtes Hotel in Frankfurt. Bitte ans Management: Wenn Sie Gruppen erwarten, stocken Sie bitte die Rezeption personell auf. Es ist unschön, 25 Minuten aufs Zimmer zu warten.
4
Jessica
17 janv. 2026
·
A séjourné 4 nuits
The staff in the restaurant was not serviceminded at all. Didn’t understand english, one was really snobby. We waited 45 minutes for a bottle of water. When it finally came after four reminders, we didn’t get glasses. The roasted toast to the carpaccio was a basket with dry bread. Very disappointed.
The staff in the restaurant was not serviceminded at all. Didn’t understand english, one was really snobby. We waited 45 minutes for a bottle of water. When it finally came after four reminders, we didn’t get glasses. The roasted toast to the carpaccio was a basket with dry bread. Very disappointed.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
4
Guillaume
31 mai 2025
·
A séjourné 2 nuits
Arrivé, à l’hôtel pour un séjour de 2 nuits, la suite pour 4 personnes n’étaient pas prête. Nous nous sommes retrouvés dans 2 chambres séparées dont une d’un standing inférieur, mais surtout à deux étages distincts. Le deuxième jour, nous avons pu bénéficier de la chambre convenue, mais une réceptionniste nous a réveillé à 7h afin de nous demander de nous acquitter de la chambre. L’hôtel n’est pas mal mais l’expérience catastrophique. Un dédommagement a tout de même été proposé, le stationnement pour les 2 jours a été offert dans le parking de l’hôtel.
Arrivé, à l’hôtel pour un séjour de 2 nuits, la suite pour 4 personnes n’étaient pas prête. Nous nous sommes retrouvés dans 2 chambres séparées dont une d’un standing inférieur, mais surtout à deux étages distincts. Le deuxième jour, nous avons pu bénéficier de la chambre convenue, mais une réceptionniste nous a réveillé à 7h afin de nous demander de nous acquitter de la chambre. L’hôtel n’est pas mal mais l’expérience catastrophique. Un dédommagement a tout de même été proposé, le stationnement pour les 2 jours a été offert dans le parking de l’hôtel.
10
Aksel
il y a 2 semaines
·
A séjourné 1 nuit
Clean. Good bed. Easy parking. Good breakfast. Recommended
Clean. Good bed. Easy parking. Good breakfast. Recommended
10
Senait
il y a 2 semaines
·
A séjourné 1 nuit
Very clean and good service
Very clean and good service
10
Denis
il y a 3 semaines
·
A séjourné 3 nuits
After making my reservation, I contacted the hotel to ask a few questions. The person who answered was very unpleasant. However, once I arrived on site, the staff answered my questions well and accommodated my early check-in. For the rest, everything was excellent. There are a few good restaurants nearby, a small convenience store, and several services.
After making my reservation, I contacted the hotel to ask a few questions. The person who answered was very unpleasant. However, once I arrived on site, the staff answered my questions well and accommodated my early check-in. For the rest, everything was excellent. There are a few good restaurants nearby, a small convenience store, and several services.
10
Albert
il y a 4 semaines
·
A séjourné 1 nuit
Sehr freundliches personal und saubere Zimmer. Außer einem Park sind auch gegeben. Danke!!
Sehr freundliches personal und saubere Zimmer. Außer einem Park sind auch gegeben. Danke!!
Politiques de l’établissement
Instructions d’arrivée
Tout ce que vous devez savoir pour une arrivée en douceur.
Arrivée
Départ
De 15:00 à 23:30
Avant 11:00
Bon à savoir
Politiques et informations supplémentaires sur cet établissement.
Suppléments facultatifs
Services supplémentaires payants que vous pouvez demander.
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-15: 119.08067264436339USD
- 2026-10-16: 90.91696156507109USD
- 2026-10-17: 81.1491780427246USD
- 2026-10-18: 70.45906157041931USD
- 2026-10-19: 97.38750147776031USD
- 2026-10-20: 120.73073938631438USD
- 2026-10-21: 99.73696066339873USD
- 2026-10-22: 121.75065918762206USD
- 2026-10-23: 78.23094529914093USD
- 2026-10-24: 102.7332800386505USD
- 2026-10-25: 58.17172789613342USD
- 2026-10-26: 74.73089597468567USD
- 2026-10-27: 100.40465881863402USD
- 2026-10-28: 121.02578096869658USD
- 2026-10-29: 77.53383388378906USD
- 2026-10-30: 64.18949225950622USD
- 2026-10-31: 75.22206311745452USD
- 2026-11-01: 74.84351531728362USD
- 2026-11-02: 82.24278534962463USD
- 2026-11-03: NO DATA
- 2026-11-04: 175.4880508488159USD
- 2026-11-05: 75.22206311745452USD
- 2026-11-06: 59.570992999999994USD
- 2026-11-07: 74.73089597468567USD
- 2026-11-08: 59.174690052577965USD
- 2026-11-09: 74.7060876477127USD
- 2026-11-10: 107.748086533226USD
- 2026-11-11: 87.25759184420012USD
- 2026-11-12: 74.21910524865721USD
- 2026-11-13: 62.48256702740859USD
- 2026-11-14: 75.22206311745452USD
- 2026-11-15: 76.22502098625182USD
- 2026-11-16: 328.39947796630855USD
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: 146.86356347044372USD
- 2026-11-20: 69.20429875408172USD
- 2026-11-21: 75.22206311745452USD
- 2026-11-22: 67.19837444119263USD
- 2026-11-23: 75.22206311745452USD
- 2026-11-24: 90.40030864706421USD
- 2026-11-25: 97.71847354407501USD
- 2026-11-26: 75.22206311745452USD
- 2026-11-27: 75.22206311745452USD
- 2026-11-28: 81.1491780427246USD
- 2026-11-29: 67.19837444119263USD
- 2026-11-30: 64.18949225950622USD
- 2026-12-01: 74.47065293736266USD
- 2026-12-02: 75.22206311745452USD
- 2026-12-03: 75.22206311745452USD
- 2026-12-04: 75.22206311745452USD
- 2026-12-05: 75.09004645870971USD
- 2026-12-06: 69.20429875408172USD
- 2026-12-07: 66.19541657239532USD
- 2026-12-08: 75.22206311745452USD
- 2026-12-09: 75.22206311745452USD
- 2026-12-10: 76.430708USD
- 2026-12-11: 89.70481796237182USD
- 2026-12-12: 75.22206311745452USD
- 2026-12-13: 70.20726091052627USD
- 2026-12-14: 68.20133659763717USD
- 2026-12-15: 69.65562936627578USD
Cet hébergement n'assure aucun service d'enregistrement en dehors des heures normales de la réception. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Des modes de paiement sans espèces sont disponibles
- Une partie de l’eau est réutilisée grâce à un système de recyclage des eaux usées.
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et un système de sécurité
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par We Care Clean (Best Western).
- L'hébergement est gratuit pour un enfant âgé de 12 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
Parking avec hauteur limite.
- Pour plus de détails sur la politique de confidentialité de Best Western, veuillez vous rendre sur https://www.bestwestern.com/content/best-western/fr_FR/legal/privacy-policy.html.
- Le petit déjeuner buffet coûte environ 24 EUR par personne
- Frais pour le parking couvert en libre-service : 25.00 EUR par nuit
- Animaux de compagnie : 15 EUR par animal et par nuit
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Les frais d'utilisation de 10 EUR par personne et par jour incluent également l'utilisation des éléments suivants : sauna ; spa
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Centre d'affaires
Service en chambre
Organisation d'excursions
Nettoyage à sec
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Salle de banquet
Coffre-fort
Location de vélos
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Activités
Terrasse
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Hammam
Déjeuners à emporter
Petit-déjeuner en chambre
Chambres hypoallergéniques
Distributeur automatique
Parking
Parking
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit