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Hotel Grand Marlon

From

76 $US

/nuit

Hotel Grand Marlon - Image 1

Hotel Grand Marlon - Chambre

Hotel Grand Marlon - Chambre

Hotel Grand Marlon - Piscine

Hotel Grand Marlon - Restaurant

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From

76 $US

/nuit

À propos de cet établissement

Vous apprécierez sans aucun doute les nombreuses infrastructures de loisirs de l'hébergement qui incluent notamment une piscine extérieure, un bain à remous et un centre de fitness. Parmi les équipements et services offerts par cet hôtel vo...

Équipements

Vous apprécierez sans aucun doute les nombreuses infrastructures de loisirs de l'hébergement qui incluent notamment une piscine extérieure, un bain à remous et un centre de fitness. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service d'assistance pour les visites touristiques ou l'achat de billets et une salle de banquet.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires, une réception ouverte 24 h/24 et une consigne à bagages.

Repas

De délicieuses spécialités Cuisine internationale vous attendent à Placeres, un restaurant qui abrite un bar / salon, parfait pour prendre l'apéritif avant le dîner. Si vous préférez une soirée cocooning, un service d'étage (horaires limités) est à votre disposition. Un petit déjeuner composé de spécialités régionales est servi tous les jours de 07 h 00 à 12 h 00 moyennant un supplément.

Chambres

Les 34 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les salles de bain comprennent des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et de l'eau minérale (offerte).

Emplacement

En choisissant Hotel Grand Marlon à Chetumal, vous profiterez d'un agréable séjour à moins de 10 minutes de marche de Musée de la Ville et Parc Explanada de la Bandera. Cet hôtel se trouve à 0,7 km de Malecón de Chetumal et à 0,8 km de Hôtel de ville d'Othón P. Blanco.

À proximité

Musée de la Ville(0.3 miles)
Parc Explanada de la Bandera(0.4 miles)
Palais du Gouvernement(0.4 miles)
Malecón de Chetumal(0.5 miles)
Hôtel de ville d'Othón P. Blanco(0.5 miles)
Musée de la culture Maya(0.5 miles)
Terminal de ferry de Chetumal(0.5 miles)
Fontaine Fuente del Pescador(0.6 miles)
Musée du phare(1 miles)
Mega Sculpture(1.4 miles)
Planétarium Yook'ol Kaab(1.9 miles)
Zoo Payo Obispo(1.9 miles)
Deux Mules(2 miles)
Sanctuaire du Lamantin(2.6 miles)
Jardin Botanique Dr. Alfredo Barrera Marin(2.6 miles)
Aéroport international de Chetumal (CTM)(2.2 miles)
Aéroport de Corozal (CZH)(18.5 miles)

Parking
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Organisation d'excursions

Emplacement

Avenida Juarez, 88, Chetumal, Quintana Roo, Mexique

Musée de la Ville (0.3 miles)

Parc Explanada de la Bandera (0.4 miles)

Palais du Gouvernement (0.4 miles)

Malecón de Chetumal (0.5 miles)

Hôtel de ville d'Othón P. Blanco (0.5 miles)

Musée de la culture Maya (0.5 miles)

Plus d'informations sur l'emplacement

Options de chambre

7

Suite (Master)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Baignoire

5

Chambre Double Standard

Détails de la chambre

2 Lits Doubles

Couchages 4

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

5

Chambre Exécutive

Détails de la chambre

1 Lit Double

ou

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Baignoire

5

Suite Junior

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Wi-Fi (gratuit)

Baignoire

1

Chambre Triple Standard

Détails de la chambre

2 Lits Doubles

Couchages 4

Climatisation

Wi-Fi (gratuit)

Salle de bain privée

Avis des voyageurs sur Hotel Grand Marlon

7.7

Bien

Basé sur 752 avis vérifiés

Qui séjourne ici ?

Affaires

23%

Couples

29%

Familles

41%

Groupes

5%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

À l'hôtel Grand Marlon, les clients apprécient souvent l'emplacement central avec un parking sur place et un restaurant populaire, mais de nombreux commentaires soulignent également des installations vieillottes, un entretien inégal et une connexion Wi-Fi dans les chambres aléatoire qui peut entraver le travail ou les appels.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

À l'hôtel Grand Marlon, les clients apprécient souvent l'emplacement central avec un parking sur place et un restaurant populaire, mais de nombreux commentaires soulignent également des installations vieillottes, un entretien inégal et une connexion Wi-Fi dans les chambres aléatoire qui peut entraver le travail ou les appels.

Les chambres sont souvent décrites comme confortables ou spacieuses, mais plusieurs clients signalent des lits très fermes, une eau chaude limitée et des bruits de couloir occasionnels. La propreté est inégale, avec de nombreuses mentions de serviettes usées et d'odeurs occasionnelles, et la piscine est fréquemment sale ou indisponible ; certains notent que le bain à remous annoncé n'est qu'une partie de la piscine. Le service est généralement aimable, bien que les expériences à la réception varient et quelques séjours ont impliqué des erreurs de type de chambre ou une résolution lente des problèmes. Idéal pour les courts séjours privilégiant la commodité par rapport aux finitions modernes.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le stationnement est généralement pratique, mais plusieurs clients l'ont trouvé limité ou difficile d'accès. La piscine est fréquemment sale ou hors service, et certains commentaires indiquent que le bain à remous annoncé n'est pas un véritable bain à remous.

Avis de voyageur à ce sujet

4

Crystalene

5 mai 2025

·

A séjourné 1 nuit

Wifi was so terrible I could not even make a what's app call without it dropping every few seconds. Even though it says there's a hot tub in the hotel description with along with gym, pool, etc, the hotel does not have one for all guest to use.

Wifi was so terrible I could not even make a what's app call without it dropping every few seconds. Even though it says there's a hot tub in the hotel description with along with gym, pool, etc, the hotel does not have one for all guest to use.

6

Yamani

12 août 2025

·

A séjourné 1 nuit

Parking options limited. Paid parking but no reservations

Parking options limited. Paid parking but no reservations

8

Frank

28 nov. 2025

·

A séjourné 2 nuits

Good parking and location. The restaurant makes this place really good. For breakfast, room service and dinner.

Good parking and location. The restaurant makes this place really good. For breakfast, room service and dinner.

10

Guillermo

5 oct. 2024

·

A séjourné 6 nuits

La Alber sigue sin funcionar

La Alber sigue sin funcionar

4

Anthony

18 août 2025

·

A séjourné 1 nuit

Arrived early (45 minutes) and understandably our rooms were not ready so we sat and relaxed in the hotel bar/restaurant and waited until our scheduled check in time and were told our rooms were now ready. We received our keys and remotes and went to our room. We walked into a room that hadn’t even been touched by anyone except the last guests! We informed front desk staff and were told they would get the room ready for us. Luckily we were able to leave our baggage in another room we had reserved that actually was ready and we came back a few hours later and the room was ready. The website states there is a hot tub which is not true! This was one of the main reasons why we chose to stay there instead of other much nicer hotels in the area that we have previously stayed at. It’s simply a small portion of the pool that resembles a hot tub. The restaurant/bar was nice and the food and selections were reasonably priced and the meals we had were good. Waiters and bartenders were very friendly and efficient with exception of the person who ran the register and she was terrible! I had to insist on running my payment repeatedly and once I showed her how to use their own credit card machine it cleared perfectly. When we returned later that evening for dinner and drinks once again she was unable to process the payment and was very abrupt and argumentative and they had to transfer our bill to the front desk and yes the payment was processed flawlessly on their first attempt.

Arrived early (45 minutes) and understandably our rooms were not ready so we sat and relaxed in the hotel bar/restaurant and waited until our scheduled check in time and were told our rooms were now ready. We received our keys and remotes and went to our room. We walked into a room that hadn’t even been touched by anyone except the last guests! We informed front desk staff and were told they would get the room ready for us. Luckily we were able to leave our baggage in another room we had reserved that actually was ready and we came back a few hours later and the room was ready. The website states there is a hot tub which is not true! This was one of the main reasons why we chose to stay there instead of other much nicer hotels in the area that we have previously stayed at. It’s simply a small portion of the pool that resembles a hot tub. The restaurant/bar was nice and the food and selections were reasonably priced and the meals we had were good. Waiters and bartenders were very friendly and efficient with exception of the person who ran the register and she was terrible! I had to insist on running my payment repeatedly and once I showed her how to use their own credit card machine it cleared perfectly. When we returned later that evening for dinner and drinks once again she was unable to process the payment and was very abrupt and argumentative and they had to transfer our bill to the front desk and yes the payment was processed flawlessly on their first attempt.

2

Brishel

29 nov. 2024

·

A séjourné 1 nuit

The rooms were terrible. They smell really bad. The Wi-Fi service was so bad. The pool was so dirty and filthy no fridge in the junior suite. Everything was terrible. I would like my money back. Customer service was terrible.

The rooms were terrible. They smell really bad. The Wi-Fi service was so bad. The pool was so dirty and filthy no fridge in the junior suite. Everything was terrible. I would like my money back. Customer service was terrible.

4

Nancy

7 oct. 2024

·

A séjourné 1 nuit

The hotel use to look nicer prior to covid. It was kept well. Now it was very dirty and poorly maintained. The pool was not available. My curtains had what appeared to look like vomit on them, the towels were very old and had many stains. The wifi kept dropping and we were only on the second floor.

The hotel use to look nicer prior to covid. It was kept well. Now it was very dirty and poorly maintained. The pool was not available. My curtains had what appeared to look like vomit on them, the towels were very old and had many stains. The wifi kept dropping and we were only on the second floor.

4

Liam

21 août 2023

·

A séjourné 2 nuits

Pool was dirty and and tiny toothbrush in the bottom and rubbish floating in it. Room right next to elevator woke up in the morning by cleaners using the lift and screaming children and also by loud guests returning at night. Really should not advertise a pool and hot tub that is so dirty it can’t be used should definitely be a shut off time for the pool use and guests should not be allowed enter lift or stair wells dripping wet straight out of the pool. Dangerous

Pool was dirty and and tiny toothbrush in the bottom and rubbish floating in it. Room right next to elevator woke up in the morning by cleaners using the lift and screaming children and also by loud guests returning at night. Really should not advertise a pool and hot tub that is so dirty it can’t be used should definitely be a shut off time for the pool use and guests should not be allowed enter lift or stair wells dripping wet straight out of the pool. Dangerous

2

Sharine

7 oct. 2024

·

A séjourné 2 nuits

This place was not what I expected at all.I was given a room with 2 beds when I reserved a room with a king size bed. When I went to the front desk she said we are full and that’s what we have. The tub was nasty and felt like you can fall through it.The pool had in no water and has a caution tape around it. This place is run down nothing like the pic for sure.

This place was not what I expected at all.I was given a room with 2 beds when I reserved a room with a king size bed. When I went to the front desk she said we are full and that’s what we have. The tub was nasty and felt like you can fall through it.The pool had in no water and has a caution tape around it. This place is run down nothing like the pic for sure.

10

Joel

29 mars 2023

·

A séjourné 1 nuit

El hotel está en muy buenas condiciones, el personal que me atendió súper amable, estacionamiento amplio y cerca de todo. Volvería a quedarme ahí

El hotel está en muy buenas condiciones, el personal que me atendió súper amable, estacionamiento amplio y cerca de todo. Volvería a quedarme ahí

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Le service de ménage est inégal : alors que beaucoup notent des chambres propres, d'autres signalent des serviettes et du linge tachés ou usés, des odeurs désagréables ou de la moisissure, et des espaces publics sales.

Avis de voyageur à ce sujet

4

Barbara

8 juil. 2025

·

A séjourné 1 nuit

Las fotos del hotel son muy buenas pero el hotel en si no es como en las imagenes, llegando al hotel en recepción vi una cucaracha y me dijeron que habian fumigado y por eso estaban saliendo lo entiendo, pero aun asi fue un poco desagradable. La habitación que nos toco tenia el colchon viejo y muy sucio levantamos las sabanas sin querer y fue como nos dimos cuenta, el aire en si de la misma habitación se sentia sucio, solo dormimos en el hotel pero no nos parecio nada confortable y salimos muy temprano pues no apetecia permanecer mas tiempo en el.

Las fotos del hotel son muy buenas pero el hotel en si no es como en las imagenes, llegando al hotel en recepción vi una cucaracha y me dijeron que habian fumigado y por eso estaban saliendo lo entiendo, pero aun asi fue un poco desagradable. La habitación que nos toco tenia el colchon viejo y muy sucio levantamos las sabanas sin querer y fue como nos dimos cuenta, el aire en si de la misma habitación se sentia sucio, solo dormimos en el hotel pero no nos parecio nada confortable y salimos muy temprano pues no apetecia permanecer mas tiempo en el.

6

Arnaldo

20 sept. 2023

·

A séjourné 1 nuit

Its a convenient hotel for the average person but had to call the attention of the janitor to empty chips bags thrown at the foot of the steps at the main entrance to the hotel. There was also an empty whiskey box lying around from the previous night. I also noticed mold on the shower curtain in my room which should not be.

Its a convenient hotel for the average person but had to call the attention of the janitor to empty chips bags thrown at the foot of the steps at the main entrance to the hotel. There was also an empty whiskey box lying around from the previous night. I also noticed mold on the shower curtain in my room which should not be.

10

Dyonne

15 mai 2025

·

A séjourné 3 nuits

Room was clean. Our room was cleaned everyday. Our stay there was good.

Room was clean. Our room was cleaned everyday. Our stay there was good.

4

Martín

12 juin 2024

·

A séjourné 1 nuit

Las toallas están muy percudidas, la puerta de entrada de la habitación tiene muestras de violencia los muebles tienen manchas de pintura y mucho desgaste. Internet muy bueno.

Las toallas están muy percudidas, la puerta de entrada de la habitación tiene muestras de violencia los muebles tienen manchas de pintura y mucho desgaste. Internet muy bueno.

8

Sherston

17 févr. 2025

·

A séjourné 2 nuits

Hotel was clean and reception was good

Hotel was clean and reception was good

4

fabiola

5 déc. 2024

·

A séjourné 1 nuit

Baño olia mal, las toallas olian a mal lavadas, e instalaciones mal del baño

Baño olia mal, las toallas olian a mal lavadas, e instalaciones mal del baño

6

Cintia

31 janv. 2025

·

A séjourné 1 nuit

Lo bueno: esta céntrico Lo malo: Las camas estaban MUY duras, habian pelos en la almohada de alguien más. El restauraurante nada bueno, no supieron ni hacer unos hotcakes.

Lo bueno: esta céntrico Lo malo: Las camas estaban MUY duras, habian pelos en la almohada de alguien más. El restauraurante nada bueno, no supieron ni hacer unos hotcakes.

8

Enrique S.

11 août 2025

·

A séjourné 1 nuit

Las habitaciones son cómodas, pero algunos tenemos de mantenimiento que hacen falta. La instalación del AA, con algo de humedad. La plancha y la base para planchar estaban en pésimas condiciones. La cortina de baño, algo sucia y vieja, y el espejo bastante deteriorado.

Las habitaciones son cómodas, pero algunos tenemos de mantenimiento que hacen falta. La instalación del AA, con algo de humedad. La plancha y la base para planchar estaban en pésimas condiciones. La cortina de baño, algo sucia y vieja, y el espejo bastante deteriorado.

6

GABRIELLA

27 mars 2023

·

A séjourné 1 nuit

El hotel está bonito pero tanto las sabanas como las toallas en muy mal estado, las sábanas con manchas y las toallas muuuy desgastadas, es lo que no nos ha gustado

El hotel está bonito pero tanto las sabanas como las toallas en muy mal estado, las sábanas con manchas y las toallas muuuy desgastadas, es lo que no nos ha gustado

2

ALEJANDRA

22 mars 2023

·

A séjourné 1 nuit

Hotel barato. Para pasar la noche. Pero no significa que tenga que estar sucio y con pesimas instalaciones. El clima goteando y nos dieron toallas para poner en el piso y no caernos. No habia personal de mantenimiento ni de limpieza. No ofrecieron cambio de habitacion. El baño super sucio

Hotel barato. Para pasar la noche. Pero no significa que tenga que estar sucio y con pesimas instalaciones. El clima goteando y nos dieron toallas para poner en el piso y no caernos. No habia personal de mantenimiento ni de limpieza. No ofrecieron cambio de habitacion. El baño super sucio

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent confortables ou spacieuses, mais beaucoup mentionnent des lits très fermes, des meubles datés, une eau chaude limitée et des bruits de couloir. Le Wi-Fi dans les chambres est fréquemment peu fiable ; certains notent également des téléviseurs vieillissants, un streaming limité et un manque de réfrigérateurs.

Avis de voyageur à ce sujet

6

Mauricio

6 nov. 2024

·

A séjourné 1 nuit

Es necesaria una renovación de mobiliario, las pantallas dentro de las habitaciones se ve horrible y en general le hace falta mejorar la infraestructura y al rededor al menos una barrida

Es necesaria una renovación de mobiliario, las pantallas dentro de las habitaciones se ve horrible y en general le hace falta mejorar la infraestructura y al rededor al menos una barrida

8

Arlen

7 déc. 2024

·

A séjourné 7 nuits

Solo pediría que tuvieran más streaming en la TV.

Solo pediría que tuvieran más streaming en la TV.

8

Frank Gordon

3 nov. 2025

·

A séjourné 2 nuits

Good parking. Nice size room. Well located for most of Chetumal.

Good parking. Nice size room. Well located for most of Chetumal.

8

Elías

29 mars 2025

·

A séjourné 2 nuits

Casi no salía agua caliente pero todo lo demás bien

Casi no salía agua caliente pero todo lo demás bien

6

Cintia

31 janv. 2025

·

A séjourné 1 nuit

Lo bueno: esta céntrico Lo malo: Las camas estaban MUY duras, habian pelos en la almohada de alguien más. El restauraurante nada bueno, no supieron ni hacer unos hotcakes.

Lo bueno: esta céntrico Lo malo: Las camas estaban MUY duras, habian pelos en la almohada de alguien más. El restauraurante nada bueno, no supieron ni hacer unos hotcakes.

8

robert

28 oct. 2023

·

A séjourné 4 nuits

Great location, Nice room, good bed, TV, etc. .... but insufficient hot water to take a normal shower

Great location, Nice room, good bed, TV, etc. .... but insufficient hot water to take a normal shower

8

Frank Gordon

16 oct. 2025

·

A séjourné 2 nuits

The Grand Marlon hotel is my go to place in Chetumal. Previously it had bad wi-fi for an extended period. That problem now appears to have been fixec

The Grand Marlon hotel is my go to place in Chetumal. Previously it had bad wi-fi for an extended period. That problem now appears to have been fixec

8

Jorge

30 juil. 2024

·

A séjourné 3 nuits

Poor WiFi in room, no refrigerator. Front desk and house keeping were friendly.

Poor WiFi in room, no refrigerator. Front desk and house keeping were friendly.

8

Frank Gordon

21 oct. 2025

·

A séjourné 1 nuit

All the plug sockets are tired and don’t hold plugs any more. Maybe they should be replaced throughout the hotel.

All the plug sockets are tired and don’t hold plugs any more. Maybe they should be replaced throughout the hotel.

6

Giovanna

23 févr. 2024

·

A séjourné 1 nuit

Wifi was horrible on the first floor. Couldn't make a whatsapp voice call much less work on my computer and when recording a message in whatsapp to send to my contacts you could very clearly hear my neighbor's conversation in the background. Room had a faint odor of pee, 1 bed comforter had dirt stains and the other was ripped, no outlet by the bed to charge the phone, netflix didn't work on the tv, you can very clearly hear other guests through the walls and doors creaked very loudly including our neighbors, The beds were hard and the electricals, locks and plumbing are all antiquated and require some updating. Good things are the hot water doesn't take long to come up, there's a small table and chair to work and the bathroom is spacious

Wifi was horrible on the first floor. Couldn't make a whatsapp voice call much less work on my computer and when recording a message in whatsapp to send to my contacts you could very clearly hear my neighbor's conversation in the background. Room had a faint odor of pee, 1 bed comforter had dirt stains and the other was ripped, no outlet by the bed to charge the phone, netflix didn't work on the tv, you can very clearly hear other guests through the walls and doors creaked very loudly including our neighbors, The beds were hard and the electricals, locks and plumbing are all antiquated and require some updating. Good things are the hot water doesn't take long to come up, there's a small table and chair to work and the bathroom is spacious

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

De nombreux clients trouvent le personnel amical et serviable, mais le service à la réception est inégal, avec des signalements d'erreurs de type de chambre ou de réservation, une résolution lente des problèmes et un manque de courtoisie occasionnel. L'enregistrement et le départ sont souvent rapides, bien que quelques chambres n'aient pas été prêtes à l'arrivée.

Avis de voyageur à ce sujet

10

Juan D

16 févr. 2026

·

A séjourné 1 nuit

Friendly staff, clean

Friendly staff, clean

8

SHARI

4 avr. 2024

·

A séjourné 1 nuit

I didn’t like that they were unable to locate my reservation and was turnt away to the other hotel and after showing receipts of payment only then the front desk further looked into the reservation being asked for. She was very nonchalant about the situation and didn’t offer much assistance, not sure if because her language barrier with English speakers.

I didn’t like that they were unable to locate my reservation and was turnt away to the other hotel and after showing receipts of payment only then the front desk further looked into the reservation being asked for. She was very nonchalant about the situation and didn’t offer much assistance, not sure if because her language barrier with English speakers.

2

Alberto

25 juil. 2024

·

A séjourné 1 nuit

No respetaron mi reservación y la recepcionista muy mal carácter y ninguna ayuda. Dijeron que expedía tiene la culpa

No respetaron mi reservación y la recepcionista muy mal carácter y ninguna ayuda. Dijeron que expedía tiene la culpa

4

Grecia Anahi

21 févr. 2024

·

A séjourné 1 nuit

El personal de recepción fatal, lo demás estuvo muy bien la limpieza, las instalaciones

El personal de recepción fatal, lo demás estuvo muy bien la limpieza, las instalaciones

4

Anthony

18 août 2025

·

A séjourné 1 nuit

Arrived early (45 minutes) and understandably our rooms were not ready so we sat and relaxed in the hotel bar/restaurant and waited until our scheduled check in time and were told our rooms were now ready. We received our keys and remotes and went to our room. We walked into a room that hadn’t even been touched by anyone except the last guests! We informed front desk staff and were told they would get the room ready for us. Luckily we were able to leave our baggage in another room we had reserved that actually was ready and we came back a few hours later and the room was ready. The website states there is a hot tub which is not true! This was one of the main reasons why we chose to stay there instead of other much nicer hotels in the area that we have previously stayed at. It’s simply a small portion of the pool that resembles a hot tub. The restaurant/bar was nice and the food and selections were reasonably priced and the meals we had were good. Waiters and bartenders were very friendly and efficient with exception of the person who ran the register and she was terrible! I had to insist on running my payment repeatedly and once I showed her how to use their own credit card machine it cleared perfectly. When we returned later that evening for dinner and drinks once again she was unable to process the payment and was very abrupt and argumentative and they had to transfer our bill to the front desk and yes the payment was processed flawlessly on their first attempt.

Arrived early (45 minutes) and understandably our rooms were not ready so we sat and relaxed in the hotel bar/restaurant and waited until our scheduled check in time and were told our rooms were now ready. We received our keys and remotes and went to our room. We walked into a room that hadn’t even been touched by anyone except the last guests! We informed front desk staff and were told they would get the room ready for us. Luckily we were able to leave our baggage in another room we had reserved that actually was ready and we came back a few hours later and the room was ready. The website states there is a hot tub which is not true! This was one of the main reasons why we chose to stay there instead of other much nicer hotels in the area that we have previously stayed at. It’s simply a small portion of the pool that resembles a hot tub. The restaurant/bar was nice and the food and selections were reasonably priced and the meals we had were good. Waiters and bartenders were very friendly and efficient with exception of the person who ran the register and she was terrible! I had to insist on running my payment repeatedly and once I showed her how to use their own credit card machine it cleared perfectly. When we returned later that evening for dinner and drinks once again she was unable to process the payment and was very abrupt and argumentative and they had to transfer our bill to the front desk and yes the payment was processed flawlessly on their first attempt.

6

Margarita

5 sept. 2024

·

A séjourné 1 nuit

I cannot give a good review of the room in my stay because I was not given the room I paid and selected. I was told that if I wanted the room I booked, I had to wait until 3pm instead of 2pm which was the time of my check in. I was so tired that I had to accept the room that was offered instead. The hotel overall is a good option, however, I would like their cleaning crew to be more on point so the guest can enjoy their selection in rooms.

I cannot give a good review of the room in my stay because I was not given the room I paid and selected. I was told that if I wanted the room I booked, I had to wait until 3pm instead of 2pm which was the time of my check in. I was so tired that I had to accept the room that was offered instead. The hotel overall is a good option, however, I would like their cleaning crew to be more on point so the guest can enjoy their selection in rooms.

10

Maricela

12 juil. 2024

·

A séjourné 1 nuit

Es la segunda vez que me hospedo aquí, siempre muy amable el personal.

Es la segunda vez que me hospedo aquí, siempre muy amable el personal.

10

Martha

6 mai 2025

·

A séjourné 1 nuit

The front desk was extremely helpful with all my questions.

The front desk was extremely helpful with all my questions.

8

Javier

2 mai 2025

·

A séjourné 1 nuit

Friendly and supportive staff.

Friendly and supportive staff.

6

Santino

15 mars 2024

·

A séjourné 2 nuits

Property is centrally located and they serve a good breakfast. What I didn’t like is that I booked and paid for a King Size Bed and was told on checking in that they are sold out and was given a room with 2 double beds.

Property is centrally located and they serve a good breakfast. What I didn’t like is that I booked and paid for a King Size Bed and was told on checking in that they are sold out and was given a room with 2 double beds.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Régulièrement salué pour son emplacement central et facile d'accès, à proximité du centre-ville et des commerces. Plusieurs clients ont également estimé que le quartier et l'hôtel étaient sûrs.

Avis de voyageur à ce sujet

6

Roger

31 janv. 2025

·

A séjourné 1 nuit

Céntrico

Céntrico

8

Frank

28 nov. 2025

·

A séjourné 2 nuits

Good parking and location. The restaurant makes this place really good. For breakfast, room service and dinner.

Good parking and location. The restaurant makes this place really good. For breakfast, room service and dinner.

10

Bruno

15 août 2023

·

A séjourné 1 nuit

Buena ubicación, fui de trabajo y es justo lo necesario para estos eventos, limpio funcional y buena opción.

Buena ubicación, fui de trabajo y es justo lo necesario para estos eventos, limpio funcional y buena opción.

8

Frank Gordon

28 août 2025

·

A séjourné 1 nuit

I always stay at this property when I visit Chetumal. Parking is good. The rooms are good. Location is easily findable. Restaurant is good. Has a nice small pool.

I always stay at this property when I visit Chetumal. Parking is good. The rooms are good. Location is easily findable. Restaurant is good. Has a nice small pool.

10

Daniel Isaac

28 juil. 2024

·

A séjourné 1 nuit

Buena ubicación y muy céntrica

Buena ubicación y muy céntrica

8

Frank Gordon

3 nov. 2025

·

A séjourné 2 nuits

Good parking. Nice size room. Well located for most of Chetumal.

Good parking. Nice size room. Well located for most of Chetumal.

10

Laura

27 mai 2024

·

A séjourné 1 nuit

Aunque solo fue mi estancia por una noche, fue muy muy cómoda, la cama y las almohadas excelente para un descanso reparador, el hotel está situado en una zona bastante céntrica 👍

Aunque solo fue mi estancia por una noche, fue muy muy cómoda, la cama y las almohadas excelente para un descanso reparador, el hotel está situado en una zona bastante céntrica 👍

10

Joel

29 mars 2023

·

A séjourné 1 nuit

El hotel está en muy buenas condiciones, el personal que me atendió súper amable, estacionamiento amplio y cerca de todo. Volvería a quedarme ahí

El hotel está en muy buenas condiciones, el personal que me atendió súper amable, estacionamiento amplio y cerca de todo. Volvería a quedarme ahí

8

Jamir

23 juin 2023

·

A séjourné 2 nuits

Safe stay and excellent location, one block from the center of Chetumal

Safe stay and excellent location, one block from the center of Chetumal

10

Juan

28 janv. 2024

·

A séjourné 1 nuit

Ideal location

Ideal location

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le restaurant sur place est fréquemment salué pour ses repas savoureux et à des prix raisonnables, ainsi que pour ses bons petits déjeuners. Certains clients ont noté un menu limité ou un service inégal, et quelques-uns ont trouvé certains plats gras ou en dessous de leurs attentes.

Avis de voyageur à ce sujet

8

Frank

28 nov. 2025

·

A séjourné 2 nuits

Good parking and location. The restaurant makes this place really good. For breakfast, room service and dinner.

Good parking and location. The restaurant makes this place really good. For breakfast, room service and dinner.

8

Frank Gordon

28 août 2025

·

A séjourné 1 nuit

I always stay at this property when I visit Chetumal. Parking is good. The rooms are good. Location is easily findable. Restaurant is good. Has a nice small pool.

I always stay at this property when I visit Chetumal. Parking is good. The rooms are good. Location is easily findable. Restaurant is good. Has a nice small pool.

10

Doreen

18 févr. 2025

·

A séjourné 1 nuit

Everything was good. Close to shopping area. Food served at restaurant was great.

Everything was good. Close to shopping area. Food served at restaurant was great.

8

Víctor

15 mai 2023

·

A séjourné 3 nuits

En general el hotel está bonito, el servicios de restaurante pésimo, al parecer solo atienden a los que creen que dejarán propina, pedí unos chilaquiles rojos con huevo, que estaban salados, el mesero paso y me dijo que si podia retirar, le dije que si más sin embargo al estar completo el plato no se tomó la molestia de preguntar cómo estuvo la comida, me levanté y tomé otro menú y pasaron 15 minutos y ningún mesero se acercó a tomar mi orden, y mucho menos café más que una taza en toda mi estadía en en el restaurante, después pedí hielos a la srta del restaurante e inmediatamente el mesero se metió en la conversación diciendo que no venden hielo y mucho menos tienen hielo! Le comenté a recepción más sin embargo no hicieron nada! Ojalá mejoren ese aspecto en futuros huespedes

En general el hotel está bonito, el servicios de restaurante pésimo, al parecer solo atienden a los que creen que dejarán propina, pedí unos chilaquiles rojos con huevo, que estaban salados, el mesero paso y me dijo que si podia retirar, le dije que si más sin embargo al estar completo el plato no se tomó la molestia de preguntar cómo estuvo la comida, me levanté y tomé otro menú y pasaron 15 minutos y ningún mesero se acercó a tomar mi orden, y mucho menos café más que una taza en toda mi estadía en en el restaurante, después pedí hielos a la srta del restaurante e inmediatamente el mesero se metió en la conversación diciendo que no venden hielo y mucho menos tienen hielo! Le comenté a recepción más sin embargo no hicieron nada! Ojalá mejoren ese aspecto en futuros huespedes

8

Christina

27 oct. 2024

·

A séjourné 2 nuits

The hotel restaurant had great service. Though the menu was limited everything offered was very good.

The hotel restaurant had great service. Though the menu was limited everything offered was very good.

10

Lenin

4 août 2023

·

A séjourné 1 nuit

Todo muy bien. Check in y check aut rapidos. El restaurante muy bueno. Habitación comoda.

Todo muy bien. Check in y check aut rapidos. El restaurante muy bueno. Habitación comoda.

6

Marcus

21 déc. 2024

·

A séjourné 1 nuit

Limited hot water for jetted tub. Beds are very hard. Otherwise staff was great and restaurant was delicious

Limited hot water for jetted tub. Beds are very hard. Otherwise staff was great and restaurant was delicious

10

Sergio Norberto

25 oct. 2024

·

A séjourné 2 nuits

Muy agradecida de escoger el hotel, nos encantó a mi esposo y a mí. Muy cómodo y nos encantó su restaurante muy ricos desayunos y excelentes precios. Excelente ubicación.

Muy agradecida de escoger el hotel, nos encantó a mi esposo y a mí. Muy cómodo y nos encantó su restaurante muy ricos desayunos y excelentes precios. Excelente ubicación.

6

Cintia

31 janv. 2025

·

A séjourné 1 nuit

Lo bueno: esta céntrico Lo malo: Las camas estaban MUY duras, habian pelos en la almohada de alguien más. El restauraurante nada bueno, no supieron ni hacer unos hotcakes.

Lo bueno: esta céntrico Lo malo: Las camas estaban MUY duras, habian pelos en la almohada de alguien más. El restauraurante nada bueno, no supieron ni hacer unos hotcakes.

10

Mario Alberto

31 août 2025

·

A séjourné 6 nuits

Lugar cómodo y seguro. Lo único que pudiera recomendar es que las opciones ligeras del restaurante realmente lo sean ya actualmente son muy grasosas.

Lugar cómodo y seguro. Lo único que pudiera recomendar es que las opciones ligeras del restaurante realmente lo sean ya actualmente son muy grasosas.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Ivan eliut

9 déc. 2025

·

A séjourné 3 nuits

Si

Si

8

Alexandro

15 nov. 2025

·

A séjourné 2 nuits

Si

Si

8

Beatriz

13 nov. 2025

·

A séjourné 1 nuit

Bien

Bien

6

Ellerry

3 oct. 2024

·

A séjourné 1 nuit

.

.

4

mercedes

il y a 2 semaines

·

A séjourné 2 nuits

La habitación muy descuidada, las sabanas rotas, el bano poco descuidado, los colchones muy incomodos. No vuelvo.

La habitación muy descuidada, las sabanas rotas, el bano poco descuidado, los colchones muy incomodos. No vuelvo.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 18:00

Avant 12:30

Bon à savoir

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Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $69	19 $71
20 $73	21 $71	22 $71	23 $71	24 $71	25 $71	26 $72
27 $73	28 $74	29 $73	30 $73

octobre 2026

Moins cher

Plus cher

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Prix en USD pour 2 voyageurs, mis à jour quotidiennement.