The Rutland Hotel

.

Staff at reception where exceptional. Pleasant, helpful and thoughtfull. Free parking v nice breakfast

You get what you pay for and while there was nothing particularly wrong with The Rutland, you are aware you are staying in a budget hotel. The staff I spoke to were great but trying to order anything when reception werent available was pointless - didnt get served for a drink in the reception area and went to the room to order room service instead, which I cancelled after 20 minutes and no show - next time I'd book a premier inn or something rather than chance somewhere like this. Its a dated building and it shows - I feel like it has a specific target audience and I wasnt that

Shower in our room the thermostatic control was faulty . water was extremely hot and could not be regulated. Needs urgent attention as it s a safety issue.

The corridors needed painting and the carpets and bedrooms need modernising but it was a clean hotel with basic amenities. Staff were pleasant and the breakfast was very good with lovely cooked food. Very good value for money