Hotel Sofitel Rome Villa Borghese

Parfait

Personnel très sympathique Chambre minuscule qui donne sur une rue fréquentée H24 si bien que l’on a l’impression d’être au milieu des voitures, des motos, des bennes à ordures à TOUS moments de la journée et de la Nuit…. Très très désagréable. Heureusement que ce n’était qu’un séjour de 2 nuits … Sinon l’hôtel et sympathique sans plus mais perdu un peu de son charme depuis la rénovation trop stéréotypée. Terrasse petit déjeuner magnifique!

Muito bom,serviço excelente,café da manhã com uma vista maravilhosa!!! Localização muito boa

The hotel’s location is excellent and definitely its strongest point. However, considering the price charged, the overall experience felt underwhelming. The rooms are quite small, there is no turndown service, and the staff could be warmer and more attentive. Breakfast is fairly simple, despite the beautiful view, and many basic items are charged separately. What disappointed me the most was the constant feeling of being charged extra for everything, almost like staying with a low-cost airline rather than a luxury hotel. Even simple requests such as asking for cutlery or plates to the room came with additional charges. For the rates this hotel charges, the overall service, room comfort, and guest experience should be significantly better.

Excellent choice for an upscale hotel deserving of 5 stat rating unlike some other hotels in Roma