Name: Hotel La Gemma
Address: Via Dei Cavalieri, Florence, Toscane, IT
Price range: 419 $US–1 594 $US per night
Rating: 9.57

Ce qu'en disent des voyageurs

L'hôtel La Gemma est salué pour son élégance, son personnel chaleureux et son emplacement central exceptionnel. De nombreux clients ont trouvé cet hôtel boutique idéal pour explorer les sites touristiques, les boutiques et les restaurants de Florence, qui se trouvent juste à sa porte.

Le service est fréquemment décrit comme exceptionnel, bien que certaines critiques mentionnent des lacunes, telles qu'une assistance lente ou peu serviable, des difficultés à changer de chambre et un manque de cohérence concernant les avantages ou les demandes VIP. Les chambres sont élégantes et confortables, mais certaines sont petites, bruyantes (à proximité des ascenseurs ou de la cour intérieure) et quelques clients ont noté une climatisation forte, un manque de commodités en chambre comme des bouilloires ou des fers à repasser, et des problèmes d'entretien occasionnels. Le petit-déjeuner et le bar reçoivent de nombreux éloges, avec des boissons de bienvenue, un service à la carte agréable et des boissons non alcoolisées gratuites dans le minibar ; les commentaires sur le restaurant sur place varient de très bons à décevants. Dans l'ensemble, attendez-vous à un séjour chic et central dans un hôtel boutique avec un service personnalisé et une ambiance vibrante en matière de restauration et de boissons.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les espaces sont accueillants et le bar est très apprécié, avec des attentions telles que les boissons de bienvenue, une terrasse sur le toit, un petit spa et des boissons non alcoolisées gratuites dans le minibar. Quelques remarques incluent le fait que le spa était fermé lors d'un séjour et qu'il n'y avait pas de bouilloire ou de fer à repasser dans les chambres.

Avis de voyageur à ce sujet

10

James Mitchell

1 oct. 2023

·

A séjourné 1 nuit

The team was incredibly kind and helpful for all of my travel needs, from arranging car transportation to recommendations for places to eat. The restaurant, Luca's, was incredible. This is a must stop if you want fine dining and excellent service. I asked for some wine pairings for the meal as well and was so delighted with the complimentary selection. The lounge and bar area, I wish I could have stayed hours in, and the bartender, Falco, created a custom gin cocktail for me that is one of the best drinks I've had in my travels, and Mac served up an amazing Prosecco when I arrived. The rooms were 5 star lux and you are just a street away from all the amazing shopping and the incredible sights of the area. Give them gem a shot if you can.

10

Rick

27 sept. 2023

·

A séjourné 2 nuits

Beautiful property that is conveniently located to all the major sites. The bartender in the evening was great!

10

Shemika

11 août 2025

·

A séjourné 1 nuit

The hotel was stunning and I loved the access we had to the rooftop. It was a beautiful way to see Florence up top.

10

Sharlene

17 oct. 2023

·

A séjourné 2 nuits

Beautiful property, lovely staff, excellent restaurant breakfast service was delicious. However unfortunately the spa was not open during my stay which was disappointing but overall really nice enjoyable experience.

10

Charley

8 nov. 2025

·

A séjourné 2 nuits

Fantastic service, delicious breakfast, and really appreciated the welcome cocktail!

10

Ivonn

15 juil. 2024

·

A séjourné 2 nuits

We had a beautiful stay at this boutique hotel! It is well located, walking distance to luxury shopping and sights. Linens and towels were very fine quality, which we love and is hard to find these days. The decor and details within the room were wonderful, truly well designed and executed. The spa was just perfect, small but with everything one needs! Beds and shower were great, and the public spaces in the hotel were well designed and just beautiful. I was very happy here and would recommend to the most discerning travel, its staff were top notch as well, very proper. Thanks for making our stay in Florence amazing!

10

Ona

8 juil. 2025

·

A séjourné 2 nuits

Hotel La Gemma is one of THE best hotels we have ever stayed at. The warmth of everyone who worked there was amazing, including the owners. The drinks delightedly refreshing and delish. Don't forget to ask about the stories behind them. Beds super comfortable and great for afternoon naps to get away from the heat. We might fly back to Florence just to stay here again. Can't wait to stay at other hotels from the Cecchi family!

10

Dennise

8 juin 2025

·

A séjourné 1 nuit

Ambience and service was absolutely spectacular. Seriously they go above and beyond and their location in Florence is nearby shopping stores, and we thought it was pretty central to everything. Breakfast was a 10 out of 10. Drinks were a 10 out of 10. Truly, everything was beautiful.

10

Jon

2 déc. 2025

·

A séjourné 4 nuits

Rena rum och trevlig personal. Alkoholfri minibar var gratis.

10

Leslie

5 sept. 2023

·

A séjourné 2 nuits

Beautiful decor, wonderful ambiance in the patio/garden- excellent bar, delicious food and great service! Location is perfect - this boutique hotel is tucked neatly away even though it is close to the fabulous shops. Romantic and just what I was hoping for. Will be back!

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Propreté

Les critiques décrivent fréquemment l'hôtel comme très propre et bien entretenu. Certains clients ont signalé des problèmes tels que des moquettes ou des couloirs sales ou malodorants, ainsi que des lacunes occasionnelles, comme le non-remplissage des articles de toilette.

Avis de voyageur à ce sujet

8

Lisa

2 juin 2025

·

A séjourné 4 nuits

Sehr sauber. Ganz ganz tolles, bemühtes und liebes Personal.

10

eric

24 déc. 2023

·

A séjourné 7 nuits

Hotel La Gemma was a GEM ! It is located perfectly in the city center of Florence, staffed with smiling friendly people, and has spotless gorgeously appointed rooms. The restaurant serves delicious food in a city loaded with great places to eat. There is no doubt, if in Florence again, my wife and I will be staying at La Gemma!

6

Nadia

9 juil. 2025

·

A séjourné 4 nuits

Location was perfect. While the main rooms on the property are nicely done, the guest rooms are run down: wall sconces were falling out of the walls, garbage pail was broken, the walls had scuff marks and peeling paint and dirt, the carpet in our room was very dirty, the hallways are carpeted and a terrible smell of mildew emanated from them. We appreciated the free refill of the mini bar, although this was not done each day of our stay. Hotel staff was inattentive and while polite, didn’t do much to ensure we had a fabulous or memorable stay. We requested an extra luggage stand twice and never got one, we just gave up. Disappointing overall as the rates are very expensive. Might be rated five star but definitely not five star accommodations and service. We will not be recommending or returning the next time we are in Florence.

10

lidia

24 mars 2024

·

A séjourné 2 nuits

Excelente hotel, las habitaciones hermosas, súper limpias y muy confortables. La atención de todos fue de primera, el desayuno todo perfecto. La ubicación excelente. En general lo recomiendo mucho. Volvería a llegar sin dudarlo, vale cada peso que pagas por el.

10

Suzanne

25 mars 2024

·

A séjourné 3 nuits

A beautiful boutique hotel, close to all the sights Florence has to offer. Staff incredibly helpful and welcoming, breakfast a delight, rooms and all public areas pristine. Totally recommend staying here.

10

mikhail

10 nov. 2023

·

A séjourné 2 nuits

During my recent trip to Florence, I had the pleasure of staying at an exceptional 5-star boutique hotel located in the heart of the city. The hotel had only been operating for about 5-6 months, but it felt like it had been there for years. The staff was extremely accommodating and responded promptly to any requests I had. The interior designer had done an impeccable job decorating the common areas and rooms. I had the opportunity to stay in both the "superior" room and the suite, both of which were decorated with excellent taste.

10

Leonardo

2 juin 2024

·

A séjourné 3 nuits

The property was espectacular. Clean and nicely maintained and decorated. The staff was also very friendly and helpful.

10

Amberlee

12 mai 2025

·

A séjourné 2 nuits

Great location. Walkable to nearby shopping, restaurants and attractions. Our room was very clean and the staff were helpful and welcoming.

2

Jeffrey

11 sept. 2025

·

A séjourné 3 nuits

There was smell of

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Chambres

Les chambres sont élégantes avec une décoration de qualité, des lits confortables et des attentions agréables telles que des boissons non alcoolisées gratuites. Certaines sont petites ou bruyantes (à proximité des ascenseurs ou de la cour intérieure), et quelques clients ont mentionné une climatisation forte, une faible pression de la douche, des oreillers inconfortables ou un manque de commodités en chambre.

Avis de voyageur à ce sujet

10

Simona

7 juin 2024

·

Absolutely stunning property! This is truly an amazing place to stay; it is extremely modern and beautiful, the rooms are jaw-dropping (especially the green marble bathrooms) and the hotel, from top to bottom, looks as if it’s straight out a magazine. The à la carte breakfast was delicious and served to perfection. Well worth the money spent to enjoy a beautiful stay here. We will definitely be returning and recommending this hotel to our family and friends! Note: The house manager Gian Luca was extremely friendly and welcoming and ultimately made our stay unforgettable

10

Samuel

2 nov. 2025

·

A séjourné 7 nuits

Room and staff were wonderful. Great location. Great breakfasts. Only negatives-- Luca's Restaurant.: staff was great; the food unmemorable. Shower could use more water pressure and a non-slip mat.

6

Eric

6 août 2025

·

A séjourné 1 nuit

This was our fourth and final time staying at this hotel. Front desk staff was not helpful (almost rude)and it would have been nice to get some kind of recognition for our loyalty. All high end hotels are proud to say that their guests are loyal. Not La Gemma.Our room was tiny and extremely noisy . Still a very well maintained hotel in an excellent location.

10

Daniel

10 août 2023

·

A séjourné 3 nuits

What a find. Hotel La Gemma just opened in May 2023 and we are so glad to have found it. It’s located in the heart of the city. Minutes to all the major attractions - the Duomo, The Uffizi - and lots of the major piazzas. The decor is so cool - shades of green and gold with flowers and parrots with a summery art deco vibe. We got upgraded to a suite and the room was amazing. Separate living room room, bedroom, dressing room and bathroom. All soft drinks in the mini bar are free and the coffee machine in the room is better than coffee you get out on the street. Oh, and a free breakfast too! Omelets and pastries, meats and local cheeses. Previously on this trip we stayed at Il Pellicano and Borge San Felice, and I would say Hotel La Gemma felt in tune with those. We were thrilled to happen upon such a phenomenal place to stay on a quiet street in the center of Florence during high season. We will def be coming back!

10

Paola

20 juin 2025

·

A séjourné 1 nuit

Excelente hotel, quarto grande e confortável, arquitetura muito bonita e staff gentil.

10

Nicole

2 août 2024

·

A séjourné 2 nuits

We had a two room suite and it was lovely. Our son was thrilled to have his own king size bed and bathroom. The location was in the nicest shopping district. We were there during one of the hottest weeks this summer. The a/c was not the coolest of all the hotels we stayed in but we requested two fans and couldn’t be happier.

8

Victoria

28 sept. 2025

·

A séjourné 2 nuits

The hotel was centrally located near Republic Plaza. Was able to walk everywhere we wanted to go. Room was very nice. Asked for a quiet room away from elevators which they handled for us. Staff was very attentive. Breakfast was sit down and order which was a nice change from other self serve that we experienced. Overall a nice hotel

10

Chad

31 mai 2025

·

A séjourné 2 nuits

Great property. Comfortable beds. Incredible staff!

10

luxmy

22 oct. 2024

·

A séjourné 2 nuits

Everything was great, welcome drinks so good and loved the balcony attached to our room!

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Service

Le personnel est largement salué pour sa chaleur, son professionnalisme et son attention, allant souvent au-delà de ses fonctions. Cependant, plusieurs critiques font état de lacunes, notamment une assistance lente ou peu serviable à la réception, des difficultés à obtenir un changement de chambre, des avantages VIP incohérents, des demandes non satisfaites et une flexibilité limitée concernant les plats extérieurs.

Avis de voyageur à ce sujet

10

Lyna

29 nov. 2025

·

A séjourné 2 nuits

We had the most amazing stay at hotel La Gemma. The staff is exceptional, the rooms/esthetics are perfect, + delicious food (especially their chocolate loaf cakes❤️). We can't wait to come back again. Highly recommend!

10

Joseph

19 juin 2025

·

A séjourné 3 nuits

They could not do enough for you. Best staff ever

10

Stephen

22 avr. 2024

·

A séjourné 4 nuits

La Gemma is a beautiful property. The entire staff was professional, friendly, courteous and extremely helpful whether it was for transportation or restaurant recommendations or just directions. Breakfast is amazing and the staff top notch. The location is perfect for every adventure you are planning in Florence. I will definitely plan on staying here again next time in Florence.

6

Nadia

9 juil. 2025

·

A séjourné 4 nuits

Location was perfect. While the main rooms on the property are nicely done, the guest rooms are run down: wall sconces were falling out of the walls, garbage pail was broken, the walls had scuff marks and peeling paint and dirt, the carpet in our room was very dirty, the hallways are carpeted and a terrible smell of mildew emanated from them. We appreciated the free refill of the mini bar, although this was not done each day of our stay. Hotel staff was inattentive and while polite, didn’t do much to ensure we had a fabulous or memorable stay. We requested an extra luggage stand twice and never got one, we just gave up. Disappointing overall as the rates are very expensive. Might be rated five star but definitely not five star accommodations and service. We will not be recommending or returning the next time we are in Florence.

10

Heather

19 mars 2025

·

A séjourné 4 nuits

Wonderful location. Everything was perfect. Incredible service.

6

Nicholas

29 août 2024

·

A séjourné 2 nuits

Hotel did not honor any of VIP status offerings whoch is very disappointing... The second hotel that advertised VIP offerings and did not gove them ...I book alot of hotels which advertise those features ... I feel it is very deceptive based on that im giving a average rating!

4

MARC

31 mai 2025

·

A séjourné 1 nuit

Du jamais vu. On a prepayé une chambre Deluxe à 750€ dans un hôtel et on reçoit un message la veille pour nous prévenir qu’on nous a changé d’hôtel suite à un problème technique. On a dû passer la nuit dans un autre hôtel. Une chambre Deluxe a 420€ !!! L’hôtel est moche, moins bien placé. L’autre avait une terrasse ext pour déjeuner…. (Nous nous y sommes rendus pour comparer) Nous sommes extrêmement déçus

8

George

11 mai 2024

·

A séjourné 1 nuit

Wow, this review is a really hard one for me… as much as I would love to say, how amazing this property is… I felt the service was lacking. When I arrived at the hotel the bellman greeted us, & took our bags… but no one was at the front desk. Which was extremely odd, for such a high end hotel. We wait for entirely too long for someone to get back to the front desk for us. There is beautiful bar to the right of the front desk, with no one there. If there would have at least been a bartender there, or if the bellmen would have given us a glass of wine, water, & or the WiFi code it wouldn’t have been so bad. My room however, was amazing, & even more beautiful than in the photos! The hotel has a beautiful rooftop terrace, with spectacular view of the city. We were pretty much alone up there. The welcome drinks, & Expedia VIP hotel bottle of Champagne was great! Plenty of shopping & restaurants outside the hotel as well! Breakfast was great! The bartender upstairs at the other bar was fantastic, & so friendly! Leaving the hotel we had to wait for an iron that never came, & longer than expected for a taxi. Once again a service issue! If they fix the service at this hotel, this property easily is a 10 out of 10!

8

drew

22 avr. 2025

·

A séjourné 4 nuits

is the property beautiful? yes. Is the staff accommodating enough to warrant the price of a stay? Absolutely not. Will staff be there to welcome you upon arrival and perhaps help get your luggage thru the door? Nope. Will they watch from behind the counter as you struggle? Yep. Will the very nice bartender recommend you a restaurant only for you have the front desk tell you no they can't help make you a reservation because they know that restaurant is all booked? Yes. Will you then call that same restaurant yourself and secure a reservation no problem? Again, yes. Can you find better service elsewhere at a fraction of the cost? Almost certainly yes. But hey I'm sure your Instagram pics will be cool.

6

Lee

27 sept. 2025

·

A séjourné 2 nuits

The hotel is beautiful. We checked in early to find out we had been assigned 302 across from the elevator which according to the map of the floor as the noisiest and the smallest room. We asked to be moved and the desk said they would “try”. Sorely disappointed.

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Emplacement

L'hôtel est constamment salué pour son emplacement central et sa proximité à pied des principaux sites touristiques, des boutiques et des restaurants. Plusieurs clients notent également qu'il est situé dans une rue latérale relativement calme malgré l'animation du quartier.

Avis de voyageur à ce sujet

10

Henrique

16 oct. 2025

·

A séjourné 2 nuits

Localização excelente , hotel pequeno , tudo perfeito !

10

Ilias

30 sept. 2024

·

A séjourné 3 nuits

In the center of Florence, close to everything. Perfect.

10

Sherie

24 sept. 2025

·

A séjourné 3 nuits

Loved the location of this hotel- close to everything

10

anna

25 oct. 2025

·

A séjourné 4 nuits

Beautiful, convenient to all of Florence

10

Anemona

27 avr. 2025

·

A séjourné 6 nuits

Gorgeous property, very conveniently located in the old center close to everything!

10

Corey

10 juil. 2025

·

A séjourné 3 nuits

Wow what a stay! Expertly designed, curated, and comfortable. Hotel La Gemma is in the heart of Florence but still tucked on. quiet side street to avoid the hustle and bustle of the city. Would immediately stay again.

10

Darren

23 oct. 2024

·

A séjourné 7 nuits

A wonderful elegant hotel. Lovely breakfast provided. Perfect location.

8

Victoria

28 sept. 2025

·

A séjourné 2 nuits

The hotel was centrally located near Republic Plaza. Was able to walk everywhere we wanted to go. Room was very nice. Asked for a quiet room away from elevators which they handled for us. Staff was very attentive. Breakfast was sit down and order which was a nice change from other self serve that we experienced. Overall a nice hotel

10

Amberlee

12 mai 2025

·

A séjourné 2 nuits

Great location. Walkable to nearby shopping, restaurants and attractions. Our room was very clean and the staff were helpful and welcoming.

10

Ingrid

1 oct. 2025

·

A séjourné 2 nuits

Beautiful hotel and amazing location! Strongly recommend and will return

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Repas

Le petit-déjeuner reçoit de nombreux éloges pour sa qualité et son service à la carte, et nombre d'entre eux soulignent d'excellents cocktails et un bar accueillant. Les commentaires sur le restaurant sur place varient de remarquables à décevants.

Avis de voyageur à ce sujet

10

James Mitchell

1 oct. 2023

·

A séjourné 1 nuit

The team was incredibly kind and helpful for all of my travel needs, from arranging car transportation to recommendations for places to eat. The restaurant, Luca's, was incredible. This is a must stop if you want fine dining and excellent service. I asked for some wine pairings for the meal as well and was so delighted with the complimentary selection. The lounge and bar area, I wish I could have stayed hours in, and the bartender, Falco, created a custom gin cocktail for me that is one of the best drinks I've had in my travels, and Mac served up an amazing Prosecco when I arrived. The rooms were 5 star lux and you are just a street away from all the amazing shopping and the incredible sights of the area. Give them gem a shot if you can.

10

Lori

13 oct. 2024

·

A séjourné 2 nuits

La Gemma was one of our most memorable hotel stays ever. Everyone was very welcoming and the hotel was inquisitively stunning. The individualized service was exceptional, friendly, and the hotel accommodations were beautiful. The bar and breakfast menus were divine.

10

Rick

27 sept. 2023

·

A séjourné 2 nuits

Beautiful property that is conveniently located to all the major sites. The bartender in the evening was great!

10

Samuel

2 nov. 2025

·

A séjourné 7 nuits

Room and staff were wonderful. Great location. Great breakfasts. Only negatives-- Luca's Restaurant.: staff was great; the food unmemorable. Shower could use more water pressure and a non-slip mat.

10

Robby

19 oct. 2023

·

A séjourné 4 nuits

We had an extraordinarily wonderful time at La Gemma. The staff was incredibly kind and helpful throughout our stay. Our room was comfortable. The bed was comfortable. The bathroom was a good size with lovely toiletries. The hotel restaurant and bar had great staff and the food delicious. We thoroughly recommend this hotel.

10

George

7 mars 2025

·

A séjourné 3 nuits

Beautiful hotel. Perfect location for a walking everywhere in Florence. All the staff were charming and very helpful during our stay. Delicious breakfast included. We will definitely stay again for our next visit to Florence.

10

Charley

8 nov. 2025

·

A séjourné 2 nuits

Fantastic service, delicious breakfast, and really appreciated the welcome cocktail!

10

Dennise

8 juin 2025

·

A séjourné 1 nuit

Ambience and service was absolutely spectacular. Seriously they go above and beyond and their location in Florence is nearby shopping stores, and we thought it was pretty central to everything. Breakfast was a 10 out of 10. Drinks were a 10 out of 10. Truly, everything was beautiful.

10

Carlos

6 sept. 2024

·

A séjourné 1 nuit

Una experiencia inolvidable y el restaurante Lucas es extraordinario

10

Jonathan

24 juin 2025

·

A séjourné 5 nuits

Excellent hotel and location. Staff very polite and professional. Wonderful breakfast.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	477 $US
février	453 $US
mars	590 $US
avril	809 $US
mai	1 023 $US
juin	821 $US
juillet	639 $US
août	519 $US
septembre	761 $US
octobre	732 $US
novembre	528 $US
décembre	510 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $651	16	17 $661
18 $624	19	20 $559	21 $603	22 $555	23 $702	24 $702
25 $713	26 $1 594	27 $560	28 $559	29 $1 124	30 $594	31 $505

di	lu	ma	me	je	ve	sa
1 $504	2 $533	3 $504	4 $538	5 $565	6 $532	7 $561
8 $479	9 $484	10 $532	11 $479	12 $511	13 $514	14 $548
15 $494	16 $505	17 $494	18 $521	19 $501	20 $505	21 $528
22 $521	23 $548	24 $894	25 $640	26 $640	27 $601	28 $479
29 $455	30 $419

Hotel La Gemma

Prix pour Hotel La Gemma

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite Exécutive

Suite (Loft, 38Sqm)

Chambre Double Signature (20sqm)

Chambre Double Deluxe (30sqm)

Chambre Double Supérieure (WiFi)

Suite Junior (35sqm)

Suite (Prestige)

Suite, 2 chambres (Wifi)

Avis des voyageurs sur Hotel La Gemma

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement