Is parking available at the property?

Yes, parking is available on-site. Specific details regarding the type of parking (private/public, covered/uncovered) and any associated costs are not provided.

Is breakfast offered at the hotel?

Yes, breakfast is offered, but specific details about the type (continental, buffet, etc.) and associated costs are not provided. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults sharing a guestroom.

What are the standard check-in and check-out times?

The standard check-in time is 16:00 and check-out time is 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features, including elevators, step-free entrances, and wheelchair-accessible facilities in public areas and rooms. Specific details about bathroom accessibility and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in Fenchihu, Chiayi County, Taiwan. It is approximately 1.2 miles (2 km) from Alishan Forest Railway Garage Park, 18 miles (29 km) from Alishan National Scenic Area, and 52 miles (84 km) from Chiayi Airport. Public transport options are not specified.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. Specific details regarding whether it is heated or operational hours are not provided.

Is there an airport shuttle service available?

Yes, the hotel offers airport shuttle services. Specific details regarding pricing, service hours, and how to arrange the transfer are not provided.

Hotel Indigo Alishan by IHG in Fanlu

Average nightly price at Hotel Indigo Alishan by IHG by month, last 12 months (USD)
Month	Average price
January	$378
February	$440
March	$405
April	$437
May	$432
June	$430
July	$453
August	$451
September	$454
October	$425
November	$440
December	$463

What guests think

Across the reviews, Hotel Indigo Alishan by IHG stands out for friendly, responsive service, comfortable rooms, and striking rooftop facilities with sunrise views, while dining earns praise for breakfast but recurring notes about high prices and limited dinner choices.

Location works well for visiting Alishan, with a bus stop outside, though it feels less convenient from the airport and the immediate area has limited dining. Several guests enjoyed views from higher floors, while some lower rooms face less appealing outlooks or have privacy trade offs from see through bathroom designs. Overall, expect a modern mountain stay with clean spaces and a calm atmosphere.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Multiple reviews highlight the rooftop infinity pool and jacuzzi plus a viewing deck and rooftop bar for sunrise and stargazing. A few guests felt facilities were average or wished for more options like a spa.

Related guest reviews

10

chia-an

Dec 17, 2024

·

Stayed 1 night

One of the most comfortable hotel we stay. Very clean, spacious and unique design. Bed is on the firmer side, water pressure is good for both rain and hand held styl shower. It’s got Nesspreso coffee machine, oolong tea, soft drink and beer no extra charge. Staff Autumn is very friendly and help us with luggages and show us around like a family. Breakfast buffet and diner main course meal with buffet are phenomenal. Love the infinite pool on the roof top where we watch stars and sun rise. We took bus from Chiayi train station and bus stop is right in front of the hotel. Definitely will come back again when we visit Alishan.

6

KUEIWANG

Feb 28, 2023

·

Stayed 1 night

飯店的地理位置沒有很好，設施也非常一般，但價位卻是五星

Translate

10

YI CHENG

Sep 16, 2025

·

Stayed 1 night

雙床浴缸一晚，地下停車場，有充電樁，陽台能直接看到日出(非每間)，頂樓酒吧，無邊界泳池，以及熱水池非常推薦，觀星/日出好地方還有24hr健身房，酒店早晚餐buffet吃的很好，食材很棒，建議訂房時就直接購買很值得，省去在山上找食物飯店有免費接駁車，載去奮起湖，以及阿里山，飯店有提供接駁時間，省去自己開車疲累，以及找車位時間，也推薦山上天氣到了下午會不穩定，記得攜帶雨具以備，整體非常滿意，下次有機會會再選擇入住。

Translate

8

Bronson

Dec 19, 2024

·

Stayed 1 night

Friendly customer service and hotel Manager. Good resting area in Alishan. Rooftop is good for sunrise and sunset view.

8

Jane

Aug 24, 2024

·

Stayed 2 nights

The roof top service for viewing the sun up was the best if you are lucky the sky is clear. The room is very nice and new but space usage is not smart. The bath room is huge but no tub. And the bath room barrier with living space is see through so not so much privacy.

8

Janet

Nov 26, 2025

·

Stayed 2 nights

The service was over the top amazing! The hotel is beautiful and has everything you need. My only suggestion to the hotel is to please offer more choices for food. You have to spend almost $300 (Canadian) for dinner for two as there is no a la carte menu, it’s a set price and you choose your main, and have a buffet sides - or you can eat up at the rooftop bar, but it’s so limited. Why not have a proper menu you can order whatever you want. Many people on the shuttle were also commenting on this and if you read the reviews, people were eating at the 7-11 as there aren’t many choices around there. Other than that, excellent five stars to this hotel and I highly recommend for a lovely stay with interesting programs like tea leaf rolling and a nature hike, yoga and more!

10

Sachiko

Oct 28, 2023

·

Stayed 1 night

屋上のジャグジーとプールが最高に気持ちよかったです。

Translate

10

Samantha

Dec 28, 2023

·

Stayed 1 night

This hotel is very clean and it has the best viewing deck for the famous Alishan sunrise. The food is good and the staffs are great. Don’t miss the heated pool up on the roof, the view is breathtaking.

8

Celine

Sep 20, 2023

·

Stayed 2 nights

outside view from my room not very nice cause we can see the metal rooftop and doesn't private for clients if we open all the curtain. need to add more facilities, like Spa, Yuka... for food, need to be diversification...

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are consistently described as very clean and well kept.

Related guest reviews

10

chia-an

Dec 17, 2024

·

Stayed 1 night

One of the most comfortable hotel we stay. Very clean, spacious and unique design. Bed is on the firmer side, water pressure is good for both rain and hand held styl shower. It’s got Nesspreso coffee machine, oolong tea, soft drink and beer no extra charge. Staff Autumn is very friendly and help us with luggages and show us around like a family. Breakfast buffet and diner main course meal with buffet are phenomenal. Love the infinite pool on the roof top where we watch stars and sun rise. We took bus from Chiayi train station and bus stop is right in front of the hotel. Definitely will come back again when we visit Alishan.

10

Samantha

Dec 28, 2023

·

Stayed 1 night

This hotel is very clean and it has the best viewing deck for the famous Alishan sunrise. The food is good and the staffs are great. Don’t miss the heated pool up on the roof, the view is breathtaking.

10

Feefoon

Jul 26, 2023

·

Stayed 2 nights

New and clean property. Friendly staffs. Mid way to Alishan. Bus stop right outside the hotel. Luxury stay at Alishan area.

10

judith

Jan 20, 2026

·

Stayed 2 nights

服務親切主動、客房清潔衛生、床墊好睡、環境安寧，早晚餐菜色豐富、並且都提供酒水。

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

New, comfortable rooms with good beds and some excellent views on higher floors. Several guests reported obstructed views on lower floors, smaller feeling rooms, or see through bathroom designs that reduce privacy.

Related guest reviews

10

chia-an

Dec 17, 2024

·

Stayed 1 night

One of the most comfortable hotel we stay. Very clean, spacious and unique design. Bed is on the firmer side, water pressure is good for both rain and hand held styl shower. It’s got Nesspreso coffee machine, oolong tea, soft drink and beer no extra charge. Staff Autumn is very friendly and help us with luggages and show us around like a family. Breakfast buffet and diner main course meal with buffet are phenomenal. Love the infinite pool on the roof top where we watch stars and sun rise. We took bus from Chiayi train station and bus stop is right in front of the hotel. Definitely will come back again when we visit Alishan.

10

Liya

Apr 22, 2025

·

Stayed 2 nights

安静，舒适

Translate

10

Daisy

Nov 13, 2024

·

Stayed 1 night

Amazing property near Alishan NP. Very friendly and helpful staff. Rooms are great and so is the breakfast. Would recommend staying here. All staff speaks English which isn't common in this area.

8

Chiuhsiang

Jan 30, 2024

·

Stayed 1 night

細節設計很好，只是附近環境不優房間空間小了一些硬體設備佳質感不錯餐飲用心

Translate

8

Jane

Aug 24, 2024

·

Stayed 2 nights

The roof top service for viewing the sun up was the best if you are lucky the sky is clear. The room is very nice and new but space usage is not smart. The bath room is huge but no tub. And the bath room barrier with living space is see through so not so much privacy.

6

tzumiao

Aug 14, 2023

·

Stayed 1 night

住一晚2萬多的房間，卻被安排在低樓層，都看不到風景⋯雖然後來有換房，卻也只能看到中庭，而且換房後的浴室沒有泡澡用的中藥包，感覺被坑了⋯⋯若高樓層都客滿就直接讓我換日期就好，我可以改天再來，實在不想強迫自己住沒有風景、採光也不好的房間，那還不如住家裡就好

Translate

10

WAN CHUN

Feb 5, 2025

·

Stayed 1 night

服務人員皆非常專業親切。房間格局舒適，床墊軟硬度非常棒

Translate

10

judith

Jan 20, 2026

·

Stayed 2 nights

服務親切主動、客房清潔衛生、床墊好睡、環境安寧，早晚餐菜色豐富、並且都提供酒水。

Translate

8

Celine

Sep 20, 2023

·

Stayed 2 nights

outside view from my room not very nice cause we can see the metal rooftop and doesn't private for clients if we open all the curtain. need to add more facilities, like Spa, Yuka... for food, need to be diversification...

10

Adrian

Sep 5, 2025

·

Stayed 2 nights

Staff makes this property amazing - that are quick to respond to any questions or issues. Stayed on the 7th floor, great for views.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Guests consistently praise friendly, proactive staff and quick responses to questions or issues. Management presence and helpful guidance are noted.

Related guest reviews

8

Kelly

Jan 9, 2026

·

Stayed 2 nights

the service is excellent

10

Elaine

May 7, 2025

·

Stayed 3 nights

Amazing service! Great choice of tableware- Luzerne 😍

8

Bronson

Dec 19, 2024

·

Stayed 1 night

Friendly customer service and hotel Manager. Good resting area in Alishan. Rooftop is good for sunrise and sunset view.

8

Janet

Nov 26, 2025

·

Stayed 2 nights

The service was over the top amazing! The hotel is beautiful and has everything you need. My only suggestion to the hotel is to please offer more choices for food. You have to spend almost $300 (Canadian) for dinner for two as there is no a la carte menu, it’s a set price and you choose your main, and have a buffet sides - or you can eat up at the rooftop bar, but it’s so limited. Why not have a proper menu you can order whatever you want. Many people on the shuttle were also commenting on this and if you read the reviews, people were eating at the 7-11 as there aren’t many choices around there. Other than that, excellent five stars to this hotel and I highly recommend for a lovely stay with interesting programs like tea leaf rolling and a nature hike, yoga and more!

10

Feefoon

Jul 26, 2023

·

Stayed 2 nights

New and clean property. Friendly staffs. Mid way to Alishan. Bus stop right outside the hotel. Luxury stay at Alishan area.

10

Athan

May 13, 2025

·

Stayed 1 night

The service and view was very amazing. These are the most enjoyable things for us. Even though the way to get there is not really convenient from the airport, after my girlfriend and I experienced staying in the hotel, we will still consider the hotel which is still our first choice to stay. Since we did not go to Alishan national forest this time, we are deciding to go back with the same staying place. Everything is prefect to us. We hope they can keep it like that since we want to enjoy

10

judith

Jan 20, 2026

·

Stayed 2 nights

服務親切主動、客房清潔衛生、床墊好睡、環境安寧，早晚餐菜色豐富、並且都提供酒水。

Translate

10

Lee

Dec 3, 2025

·

Stayed 1 night

Friendly staffs provided excellent services.

6

Meiling

Feb 4, 2023

·

Stayed 1 night

英迪格的價位太高與整體服務不匹配！早餐選項太少！實在是高房價、低CP 值

Translate

10

Adrian

Sep 5, 2025

·

Stayed 2 nights

Staff makes this property amazing - that are quick to respond to any questions or issues. Stayed on the 7th floor, great for views.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for visiting Alishan, with a bus stop by the hotel. Less convenient from the airport and the immediate area has limited dining options.

Related guest reviews

10

chia-an

Dec 17, 2024

·

Stayed 1 night

One of the most comfortable hotel we stay. Very clean, spacious and unique design. Bed is on the firmer side, water pressure is good for both rain and hand held styl shower. It’s got Nesspreso coffee machine, oolong tea, soft drink and beer no extra charge. Staff Autumn is very friendly and help us with luggages and show us around like a family. Breakfast buffet and diner main course meal with buffet are phenomenal. Love the infinite pool on the roof top where we watch stars and sun rise. We took bus from Chiayi train station and bus stop is right in front of the hotel. Definitely will come back again when we visit Alishan.

10

Daisy

Nov 13, 2024

·

Stayed 1 night

Amazing property near Alishan NP. Very friendly and helpful staff. Rooms are great and so is the breakfast. Would recommend staying here. All staff speaks English which isn't common in this area.

6

KUEIWANG

Feb 28, 2023

·

Stayed 1 night

飯店的地理位置沒有很好，設施也非常一般，但價位卻是五星

Translate

8

Chiuhsiang

Jan 30, 2024

·

Stayed 1 night

細節設計很好，只是附近環境不優房間空間小了一些硬體設備佳質感不錯餐飲用心

Translate

10

YI CHENG

Sep 16, 2025

·

Stayed 1 night

雙床浴缸一晚，地下停車場，有充電樁，陽台能直接看到日出(非每間)，頂樓酒吧，無邊界泳池，以及熱水池非常推薦，觀星/日出好地方還有24hr健身房，酒店早晚餐buffet吃的很好，食材很棒，建議訂房時就直接購買很值得，省去在山上找食物飯店有免費接駁車，載去奮起湖，以及阿里山，飯店有提供接駁時間，省去自己開車疲累，以及找車位時間，也推薦山上天氣到了下午會不穩定，記得攜帶雨具以備，整體非常滿意，下次有機會會再選擇入住。

Translate

8

Bronson

Dec 19, 2024

·

Stayed 1 night

Friendly customer service and hotel Manager. Good resting area in Alishan. Rooftop is good for sunrise and sunset view.

8

Janet

Nov 26, 2025

·

Stayed 2 nights

The service was over the top amazing! The hotel is beautiful and has everything you need. My only suggestion to the hotel is to please offer more choices for food. You have to spend almost $300 (Canadian) for dinner for two as there is no a la carte menu, it’s a set price and you choose your main, and have a buffet sides - or you can eat up at the rooftop bar, but it’s so limited. Why not have a proper menu you can order whatever you want. Many people on the shuttle were also commenting on this and if you read the reviews, people were eating at the 7-11 as there aren’t many choices around there. Other than that, excellent five stars to this hotel and I highly recommend for a lovely stay with interesting programs like tea leaf rolling and a nature hike, yoga and more!

10

Feefoon

Jul 26, 2023

·

Stayed 2 nights

New and clean property. Friendly staffs. Mid way to Alishan. Bus stop right outside the hotel. Luxury stay at Alishan area.

10

Athan

May 13, 2025

·

Stayed 1 night

The service and view was very amazing. These are the most enjoyable things for us. Even though the way to get there is not really convenient from the airport, after my girlfriend and I experienced staying in the hotel, we will still consider the hotel which is still our first choice to stay. Since we did not go to Alishan national forest this time, we are deciding to go back with the same staying place. Everything is prefect to us. We hope they can keep it like that since we want to enjoy

10

judith

Jan 20, 2026

·

Stayed 2 nights

服務親切主動、客房清潔衛生、床墊好睡、環境安寧，早晚餐菜色豐富、並且都提供酒水。

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and overall food quality receive frequent praise. Several guests find dinner or the buffet pricey with limited choice, and a few were unhappy with taste.

Related guest reviews

6

Yu Tung

Sep 14, 2023

·

Stayed 1 night

景觀不好，餐點很貴又難吃

Translate

10

chia-an

Dec 17, 2024

·

Stayed 1 night

One of the most comfortable hotel we stay. Very clean, spacious and unique design. Bed is on the firmer side, water pressure is good for both rain and hand held styl shower. It’s got Nesspreso coffee machine, oolong tea, soft drink and beer no extra charge. Staff Autumn is very friendly and help us with luggages and show us around like a family. Breakfast buffet and diner main course meal with buffet are phenomenal. Love the infinite pool on the roof top where we watch stars and sun rise. We took bus from Chiayi train station and bus stop is right in front of the hotel. Definitely will come back again when we visit Alishan.

10

Daisy

Nov 13, 2024

·

Stayed 1 night

Amazing property near Alishan NP. Very friendly and helpful staff. Rooms are great and so is the breakfast. Would recommend staying here. All staff speaks English which isn't common in this area.

8

Janet

Nov 26, 2025

·

Stayed 2 nights

The service was over the top amazing! The hotel is beautiful and has everything you need. My only suggestion to the hotel is to please offer more choices for food. You have to spend almost $300 (Canadian) for dinner for two as there is no a la carte menu, it’s a set price and you choose your main, and have a buffet sides - or you can eat up at the rooftop bar, but it’s so limited. Why not have a proper menu you can order whatever you want. Many people on the shuttle were also commenting on this and if you read the reviews, people were eating at the 7-11 as there aren’t many choices around there. Other than that, excellent five stars to this hotel and I highly recommend for a lovely stay with interesting programs like tea leaf rolling and a nature hike, yoga and more!

10

Samantha

Dec 28, 2023

·

Stayed 1 night

This hotel is very clean and it has the best viewing deck for the famous Alishan sunrise. The food is good and the staffs are great. Don’t miss the heated pool up on the roof, the view is breathtaking.

10

KING FAI

Aug 27, 2024

·

Stayed 2 nights

服務良好，食物有質素

Translate

8

Taylor

Jan 2, 2025

·

Stayed 2 nights

Buffet is super expensive

10

judith

Jan 20, 2026

·

Stayed 2 nights

服務親切主動、客房清潔衛生、床墊好睡、環境安寧，早晚餐菜色豐富、並且都提供酒水。

Translate

8

Celine

Sep 20, 2023

·

Stayed 2 nights

outside view from my room not very nice cause we can see the metal rooftop and doesn't private for clients if we open all the curtain. need to add more facilities, like Spa, Yuka... for food, need to be diversification...

6

Meiling

Feb 4, 2023

·

Stayed 1 night

英迪格的價位太高與整體服務不匹配！早餐選項太少！實在是高房價、低CP 值

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $489	2 $448	3 $476	4 $404	5 $416	6 $421	7 $643
8 $560	9 $888	10 $445	11 $445	12 $394	13 $432	14 $551
15 $567	16 $421	17 $473	18 $516	19 $363	20 $510	21 $486
22 $574	23 $499	24 $478	25 $451	26 $456	27 $396	28 $557
29 $459	30 $282

Hotel Indigo Alishan by IHG

Prices for Hotel Indigo Alishan by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed (Separate Bath Walk in Shower)

Suite, 2 Double Beds

Suite, 1 Bedroom

Standard Room, 1 King Bed

Standard Room, 2 Double Beds

Standard Room, 1 King Bed, Mountain View

Standard Room, 2 Double Beds, Accessible

Suite, 1 King Bed

Premium Room, 1 King Bed with Sofa Bed

Standard Room

Standard Room, 2 Double Beds (Separate Bath Walk in Shower)

Standard Room, 2 Double Beds, Mountain View

Guest reviews of Hotel Indigo Alishan by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Indigo Alishan by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $567
25 $587	26 $532	27 $714	28 $499	29 $489	30 $442	31 $570