Iberostar Paraíso Lindo
342 US$
/ noche
Promedio para octubre
Precios para Iberostar Paraíso Lindo
Selecciona fechas para ver precios y disponibilidad
342 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Iberostar Paraíso Lindo, los precios por noche son de 227 US$ de media en el mes más barato (septiembre) y de 617 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| febrero | 617 US$ |
| marzo | 511 US$ |
| junio | 342 US$ |
| julio | 383 US$ |
| agosto | 248 US$ |
| septiembre | 227 US$ |
| octubre | 342 US$ |
| noviembre | 472 US$ |
| diciembre | 406 US$ |
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oct · 342 US$
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Más caro: febrero (aprox. 617 US$)
Más barato: septiembre (aprox. 227 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Después de mejorar tu swing en el campo de golf, nada como un baño refrescante en una de las 6 piscinas al aire libre...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. Después de mejorar tu swing en el campo de golf, nada como un baño refrescante en una de las 6 piscinas al aire libre y 2 bañeras de hidromasaje a tu disposición. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Playa del Carmen? En este complejo turístico tienes a tu disposición 3515 metros cuadrados de espacio con centro de conferencias y 6 salas de reuniones. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Degusta algo de cocina internacional en La Pagoda, uno de los 18 restaurantes de este complejo turístico. El alojamiento también te ofrece servicio de habitaciones con horario limitado y una cafetería. Visita uno de los 10 bares con salón, 2 bares en la playa y 2 bares junto a la piscina para tomar un refresco. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 448 habitaciones con decoraciones diferentes, equipadas con artículos del minibar gratis y televisión de pantalla plana. Las habitaciones disponen de balcón amueblado. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Iberostar Selection Paraíso Lindo - All Inclusive de Playa del Carmen, estarás a 1,4 km de Campo de golf Playa Paraíso y a 6,5 km de Playa Maroma. Además, este complejo con todo incluido se encuentra a 17,5 km de Playa Ojo de Agua y a 19,3 km de Playa Punta Esmeralda.
Qué hay cerca
Campo de golf Playa Paraíso(1.2 millas)
Teatro Cirque du Soleil Boutique en Vidanta Riviera Maya(2 millas)
Playa del Paraíso(2.2 millas)
Campo de golf Nicklaus Design(2.4 millas)
Playa Maroma(4 millas)
Parque ecológico Tres Ríos(7 millas)
Jardín botánico Dr. Alfredo Barrera Marín(7.2 millas)
Santuario de la Esperanza y Cápsula del Tiempo(7.2 millas)
Campo de golf El Camaleón Mayakoba(8.1 millas)
Monumento Ruta de los Cenotes(8.4 millas)
Jungle Spa(9.7 millas)
Plaza Central de Puerto Morelos(9.7 millas)
Iglesia católica San José(9.7 millas)
Faro Inclinado(9.8 millas)
Club de golf Gran Coyote Golf(9.9 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(33.6 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(23 millas)
Aeropuerto Internacional de Tulum (TQO)(77.8 millas)
Aparcamiento
Restaurante
Piscina
Guardería infantil/Niñera
Centro de negocios
Servicio de habitaciones
Ubicación
Chetumal - Puerto Juarez Km 309
Campo de golf Playa Paraíso (1.2 millas)
Teatro Cirque du Soleil Boutique en Vidanta Riviera Maya (2 millas)
Playa del Paraíso (2.2 millas)
Campo de golf Nicklaus Design (2.4 millas)
Playa Maroma (4 millas)
Parque ecológico Tres Ríos (7 millas)
Opciones de habitación
7
Habitación Premium (Promo)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
498 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
8
Habitación Premium (Tropical View)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
498 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
7
Premium (Near the Pool)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
498 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
5
Junior Suite (Near the Beach)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
569 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
5
Habitación Premium (Near Beach)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
498 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
7
Junior Suite Pure Wellness®
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
569 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
5
Premium Pure Wellness®
Detalles de la oferta
2 Camas Dobles
1 Cama Doble Extragrande
Capacidad: 3
498 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
Reseñas de los huéspedes sobre Iberostar Paraíso Lindo
8.2
Muy bueno
Basado en 1003 comentarios verificados
¿Quién se queda aquí?
Trabajo
0%
Pareja
27%
Familia
62%
Grupo
8%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Iberostar Selection Paraíso Lindo - Todo Incluido es un complejo grande, orientado a las familias, donde los huéspedes elogian con frecuencia al personal amable y al ambiente animado, pero informan sobre una calidad y temperatura de la comida mixtas, largas esperas y dificultad para conseguir reservas para cenar en los restaurantes a la carta. A las familias les encantan las numerosas piscinas, los toboganes, la piscina de olas, el río lento y el Star Camp para niños, aunque algunos informan sobre cierres ocasionales o construcciones y señalan que las tiendas y los extras en el lugar pueden ser caros. Las habitaciones son cómodas para muchos, pero anticuadas, con informes de olores a humedad, enchufes limitados o problemas con el aire acondicionado en algunos edificios. La playa está bien cuidada y es pintoresca, pero la propiedad es muy extensa y los transbordadores internos pueden ser inconsistentes; varias reseñas también mencionan la presión persistente de las ventas de clubes de vacaciones. Espere una estancia animada y familiar con sólidas comodidades y una oferta gastronómica variable.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Iberostar Selection Paraíso Lindo - Todo Incluido es un complejo grande, orientado a las familias, donde los huéspedes elogian con frecuencia al personal amable y al ambiente animado, pero informan sobre una calidad y temperatura de la comida mixtas, largas esperas y dificultad para conseguir reservas para cenar en los restaurantes a la carta. A las familias les encantan las numerosas piscinas, los toboganes, la piscina de olas, el río lento y el Star Camp para niños, aunque algunos informan sobre cierres ocasionales o construcciones y señalan que las tiendas y los extras en el lugar pueden ser caros. Las habitaciones son cómodas para muchos, pero anticuadas, con informes de olores a humedad, enchufes limitados o problemas con el aire acondicionado en algunos edificios. La playa está bien cuidada y es pintoresca, pero la propiedad es muy extensa y los transbordadores internos pueden ser inconsistentes; varias reseñas también mencionan la presión persistente de las ventas de clubes de vacaciones. Espere una estancia animada y familiar con sólidas comodidades y una oferta gastronómica variable.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Complejo grande con muchas piscinas, toboganes, piscina de olas, río lento y actividades para niños que disfrutan las familias. Algunos informan sobre cierres ocasionales o construcciones y dicen que las tiendas y los extras en el lugar pueden ser caros.
Reseñas de huéspedes relacionadas
10
Darren
13 oct 2025
·
Se alojó 3 noches
The friendly staff, cleanliness and wildlife around the resort made the trip! Most of the pools were a bit deep for our youngest to enjoy, but the kids had a great time in the wave pool. The activities were always delayed, sometimes up to 30 minutes. The lazy river left a lot to be desired. The food was always good. We were very disappointed booking with Expedia, as the price quoted with taxes and fees was $800 less than what we were charged. Also the $400 credit was in the form of coupons. For example, pay $100 USD and get $25 off. Everything at the resort was 2-3 times more expensive than what it was a home, like sun screen, vanilla, clothing or even Tajin.
The friendly staff, cleanliness and wildlife around the resort made the trip! Most of the pools were a bit deep for our youngest to enjoy, but the kids had a great time in the wave pool. The activities were always delayed, sometimes up to 30 minutes. The lazy river left a lot to be desired. The food was always good. We were very disappointed booking with Expedia, as the price quoted with taxes and fees was $800 less than what we were charged. Also the $400 credit was in the form of coupons. For example, pay $100 USD and get $25 off. Everything at the resort was 2-3 times more expensive than what it was a home, like sun screen, vanilla, clothing or even Tajin.
8
Antonio Li
28 mar 2024
·
Se alojó 6 noches
I've been to 3 resorts in Cancun, and this has the best water slide so far and a good amount of pools. This is an excellent resort for large groups of families. Beaches are wonderful for sand lovers. However, this is lacking in the nightly shows that other resorts offer. Overall, this is more suitable for a large family with children. I also had a great snorkeling experience as part of the excursion. The food was excellent but required reservations ahead of time. The steak house was great, and there was a night with great seafood on the buffet. Great variety of choices. I still recommend this resort if you haven't been there before.\xa0
I've been to 3 resorts in Cancun, and this has the best water slide so far and a good amount of pools. This is an excellent resort for large groups of families. Beaches are wonderful for sand lovers. However, this is lacking in the nightly shows that other resorts offer. Overall, this is more suitable for a large family with children. I also had a great snorkeling experience as part of the excursion. The food was excellent but required reservations ahead of time. The steak house was great, and there was a night with great seafood on the buffet. Great variety of choices. I still recommend this resort if you haven't been there before.\xa0
8
STEVEN
17 ago 2025
·
Se alojó 7 noches
This is our 5th time visiting the Iberostar property. First, the good. The property was exceptionally clean, the staff was great as usual. The entertainment was pretty good. Now the bad. The food...We ate at the Mexican speciality restaurant and out of 6 of us, nobody finished their meal. The food was not that good. Now the buffet was sub par as well. Some food was cold when it was supposed to be hot, some of the food looked like it had been recycled for days. Rude guests cutting in line and people that can't control their kids. We had a group of 10 and we were all disappointed by the buffet. Just didn't taste fresh and seemed recycled day after day. Now the pool area. In 7 days we found 4 plastic cups in the water, not to mention lime wedges and other debris. Why only 2 bartenders at te pool bar??? on most days it was chaos trying to get a drink. Secondly, people eating food along the pool edge, you could literally see bits of food floating in the water, we seen a lady drop her plate of food and literally brush it under the pool lounger. Next, please put more staff in the food shops. there were lines out the door and the quality was lacking. And for the coffee and sandwich shop, why such short staff in the mornings, obviously the most busy time, as people age going for morning coffee as well as the people grabbing a bite before their excursions. Again, literally lines out the door at 8 o'clock in the morning. Our room stewars was absolutely fabulous.
This is our 5th time visiting the Iberostar property. First, the good. The property was exceptionally clean, the staff was great as usual. The entertainment was pretty good. Now the bad. The food...We ate at the Mexican speciality restaurant and out of 6 of us, nobody finished their meal. The food was not that good. Now the buffet was sub par as well. Some food was cold when it was supposed to be hot, some of the food looked like it had been recycled for days. Rude guests cutting in line and people that can't control their kids. We had a group of 10 and we were all disappointed by the buffet. Just didn't taste fresh and seemed recycled day after day. Now the pool area. In 7 days we found 4 plastic cups in the water, not to mention lime wedges and other debris. Why only 2 bartenders at te pool bar??? on most days it was chaos trying to get a drink. Secondly, people eating food along the pool edge, you could literally see bits of food floating in the water, we seen a lady drop her plate of food and literally brush it under the pool lounger. Next, please put more staff in the food shops. there were lines out the door and the quality was lacking. And for the coffee and sandwich shop, why such short staff in the mornings, obviously the most busy time, as people age going for morning coffee as well as the people grabbing a bite before their excursions. Again, literally lines out the door at 8 o'clock in the morning. Our room stewars was absolutely fabulous.
10
marisol
1 jul 2024
·
Se alojó 5 noches
Loved how clean everything was food very good! Bummed Lazy river was closed we had to pay extra for entertainment coffee shop too far from our rooms.
Loved how clean everything was food very good! Bummed Lazy river was closed we had to pay extra for entertainment coffee shop too far from our rooms.
6
Bonnie J
17 feb 2023
·
Se alojó 3 noches
The fountains & main pool are under major repair. They closed the pool one day as water was filled with sand from repairs.We should have been told about sand bags in the pool to block water.Also the staff doesn’t smile so it made me feel like I was at work also. Luckily we knew how nice the pool is at Del Mar / Beach & spent our time there.
The fountains & main pool are under major repair. They closed the pool one day as water was filled with sand from repairs.We should have been told about sand bags in the pool to block water.Also the staff doesn’t smile so it made me feel like I was at work also. Luckily we knew how nice the pool is at Del Mar / Beach & spent our time there.
8
Mickey
18 nov 2025
·
Se alojó 10 noches
The gym was ok , the air conditioning works but there is no dehumidifier in it , so it’s like a sauna , the gifts shops and spa are 3 times more then any other places, the entertainment and restaurants repeat its self after 1 week , no5 enough English tv channels,
The gym was ok , the air conditioning works but there is no dehumidifier in it , so it’s like a sauna , the gifts shops and spa are 3 times more then any other places, the entertainment and restaurants repeat its self after 1 week , no5 enough English tv channels,
10
Savanna
6 oct 2025
·
Se alojó 6 noches
Best all inclusive I’ve ever been to! So many food and drink options that are actually good and so many activities as well including a club
Best all inclusive I’ve ever been to! So many food and drink options that are actually good and so many activities as well including a club
10
Tony Thomas
10 nov 2025
·
Se alojó 5 noches
Lot of fun water activities for kids and adults
Lot of fun water activities for kids and adults
8
Alexis
28 mar 2024
·
Se alojó 6 noches
Very family friendly. I travelled with a large family with children ranging from 2y-13 yrs and they all managed to have great fun! Lots to do for toddler and preschoolers including a large splashpad, lazy river, indoor playground and outdoor playground. Lots of space to lounge with a large group, and lots of food options. I would've skipped the stress of booking restaurants and just head to the buffet every night because they change their theme every night so there's lots of variety. We had a Spanish night, seafood night, all very yummy. The only negative comment I will leave is beware of the rooms closest to the beach. The first room they gave us was in building '50' which was closest to the beach. While it was an upgrade (larger room, with a private jacuzzi in the balcony' it had a strong musty mouldy smell. They had a humidifier on and blasting all day but the smell was still really strong, and we saw trace of mould on the bathroom walls. After our second night, one of our friends who we were travelling with visited us in our room and commented on the strong smell of mould and that their room did not smell like that. We called concierge and arranged to change our rooms right away. Our second room was in building '55' and it was much newer with absolutely no trace of mould. It was a night and day difference. Highly recommend booking in building closer to the lobby instead of the beach.
Very family friendly. I travelled with a large family with children ranging from 2y-13 yrs and they all managed to have great fun! Lots to do for toddler and preschoolers including a large splashpad, lazy river, indoor playground and outdoor playground. Lots of space to lounge with a large group, and lots of food options. I would've skipped the stress of booking restaurants and just head to the buffet every night because they change their theme every night so there's lots of variety. We had a Spanish night, seafood night, all very yummy. The only negative comment I will leave is beware of the rooms closest to the beach. The first room they gave us was in building '50' which was closest to the beach. While it was an upgrade (larger room, with a private jacuzzi in the balcony' it had a strong musty mouldy smell. They had a humidifier on and blasting all day but the smell was still really strong, and we saw trace of mould on the bathroom walls. After our second night, one of our friends who we were travelling with visited us in our room and commented on the strong smell of mould and that their room did not smell like that. We called concierge and arranged to change our rooms right away. Our second room was in building '55' and it was much newer with absolutely no trace of mould. It was a night and day difference. Highly recommend booking in building closer to the lobby instead of the beach.
8
Max
24 ago 2025
·
Se alojó 4 noches
We had a great time here as a family. I rated it 4 stars because I actually wanted people to read the rating! The staff are welcoming and very professional. You can pretty much do anything you want on the property...within reason of course. You can eat at as many restaurants as you want in a night or day, as long as you don't need a reservation for the dining option. You can request shots of don Julio at dinner, and receive as many as you want... There are 15 pools to choose from, you can either go in the busy "party pool" or you can go to a less busy more laid back pool. You can also explore the pools at the other resorts...except for the grand ;). If you are going to shop get a ride into play del Carmen and shop there as the shopping center prices are expensive. My husband and his friend golfed at the golf course and were impressed, rental clubs were high quality and the course was " really cool!" We travel to the Yucatan pensiula regularly and have stayed in several towns...we like to explore the towns ... this time we were far from both play del Carmen and Cancun,but the property was so large that there was plenty to do for the most part. The kids had fun in the pool and the Japanese restaurant was really fun! The food was good, and there were plenty of options. Bring your own water bottle and fill it at the filling stations... I think it's a great idea!! Watch out for the quatees, they may take the burgers out of your hands ;, but they are cute!
We had a great time here as a family. I rated it 4 stars because I actually wanted people to read the rating! The staff are welcoming and very professional. You can pretty much do anything you want on the property...within reason of course. You can eat at as many restaurants as you want in a night or day, as long as you don't need a reservation for the dining option. You can request shots of don Julio at dinner, and receive as many as you want... There are 15 pools to choose from, you can either go in the busy "party pool" or you can go to a less busy more laid back pool. You can also explore the pools at the other resorts...except for the grand ;). If you are going to shop get a ride into play del Carmen and shop there as the shopping center prices are expensive. My husband and his friend golfed at the golf course and were impressed, rental clubs were high quality and the course was " really cool!" We travel to the Yucatan pensiula regularly and have stayed in several towns...we like to explore the towns ... this time we were far from both play del Carmen and Cancun,but the property was so large that there was plenty to do for the most part. The kids had fun in the pool and the Japanese restaurant was really fun! The food was good, and there were plenty of options. Bring your own water bottle and fill it at the filling stations... I think it's a great idea!! Watch out for the quatees, they may take the burgers out of your hands ;, but they are cute!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos describen habitaciones muy limpias y terrenos y playa bien cuidados. Otros señalan problemas ocasionales como higiene en el buffet, residuos en las piscinas o habitaciones con olor a humedad.
Reseñas de huéspedes relacionadas
4
Bledjan
3 sept 2023
·
Se alojó 7 noches
Bedsheets not being replaced from previous visitors. Stain on the pillow covers and hair.
Bedsheets not being replaced from previous visitors. Stain on the pillow covers and hair.
8
STEVEN
17 ago 2025
·
Se alojó 7 noches
This is our 5th time visiting the Iberostar property. First, the good. The property was exceptionally clean, the staff was great as usual. The entertainment was pretty good. Now the bad. The food...We ate at the Mexican speciality restaurant and out of 6 of us, nobody finished their meal. The food was not that good. Now the buffet was sub par as well. Some food was cold when it was supposed to be hot, some of the food looked like it had been recycled for days. Rude guests cutting in line and people that can't control their kids. We had a group of 10 and we were all disappointed by the buffet. Just didn't taste fresh and seemed recycled day after day. Now the pool area. In 7 days we found 4 plastic cups in the water, not to mention lime wedges and other debris. Why only 2 bartenders at te pool bar??? on most days it was chaos trying to get a drink. Secondly, people eating food along the pool edge, you could literally see bits of food floating in the water, we seen a lady drop her plate of food and literally brush it under the pool lounger. Next, please put more staff in the food shops. there were lines out the door and the quality was lacking. And for the coffee and sandwich shop, why such short staff in the mornings, obviously the most busy time, as people age going for morning coffee as well as the people grabbing a bite before their excursions. Again, literally lines out the door at 8 o'clock in the morning. Our room stewars was absolutely fabulous.
This is our 5th time visiting the Iberostar property. First, the good. The property was exceptionally clean, the staff was great as usual. The entertainment was pretty good. Now the bad. The food...We ate at the Mexican speciality restaurant and out of 6 of us, nobody finished their meal. The food was not that good. Now the buffet was sub par as well. Some food was cold when it was supposed to be hot, some of the food looked like it had been recycled for days. Rude guests cutting in line and people that can't control their kids. We had a group of 10 and we were all disappointed by the buffet. Just didn't taste fresh and seemed recycled day after day. Now the pool area. In 7 days we found 4 plastic cups in the water, not to mention lime wedges and other debris. Why only 2 bartenders at te pool bar??? on most days it was chaos trying to get a drink. Secondly, people eating food along the pool edge, you could literally see bits of food floating in the water, we seen a lady drop her plate of food and literally brush it under the pool lounger. Next, please put more staff in the food shops. there were lines out the door and the quality was lacking. And for the coffee and sandwich shop, why such short staff in the mornings, obviously the most busy time, as people age going for morning coffee as well as the people grabbing a bite before their excursions. Again, literally lines out the door at 8 o'clock in the morning. Our room stewars was absolutely fabulous.
10
Amber
15 jun 2023
·
Went with my 8yo son in late April/Early May of 2023. We had SUCH a great stay here. The staff were all incredibly helpful and friendly. Everyone is always saying hello. Our room was very clean and they kept it that way. We personally really liked the food that they had. We tried a couple of the restaurants, which were very good, and we were equally impressed with the buffet. The buffet changed it's dinner options from night to night, so it wasn't always the same thing every time. We both thought the food was delicious! It is also such a beautiful resort, there are always people around working on cleaning the sidewalks and walkways as well as maintaining the gardens and grass and landscape. It's truly beautiful, they work hard to keep it that way and it shows. The one downside is the resort is so big, it can be quite a walk to get from your room to the main area where the buffet restaurant is, or from your room to the beach. But they have people driving around regularly back and forth in golf carts and trams that are there to provide rides. (*Pro tip - spare a dollar or two for the drivers and they will stop for you every time they see you walking, even if they're not currently working transportation.) There are a lot of pools and a wave pool (which was my son's favorite!) but they don't always run the wave pool very often. We also LOVED the lazy river! Overall we TRULY enjoyed our stay there and I'm already making plans to go back again next year!
Went with my 8yo son in late April/Early May of 2023. We had SUCH a great stay here. The staff were all incredibly helpful and friendly. Everyone is always saying hello. Our room was very clean and they kept it that way. We personally really liked the food that they had. We tried a couple of the restaurants, which were very good, and we were equally impressed with the buffet. The buffet changed it's dinner options from night to night, so it wasn't always the same thing every time. We both thought the food was delicious! It is also such a beautiful resort, there are always people around working on cleaning the sidewalks and walkways as well as maintaining the gardens and grass and landscape. It's truly beautiful, they work hard to keep it that way and it shows. The one downside is the resort is so big, it can be quite a walk to get from your room to the main area where the buffet restaurant is, or from your room to the beach. But they have people driving around regularly back and forth in golf carts and trams that are there to provide rides. (*Pro tip - spare a dollar or two for the drivers and they will stop for you every time they see you walking, even if they're not currently working transportation.) There are a lot of pools and a wave pool (which was my son's favorite!) but they don't always run the wave pool very often. We also LOVED the lazy river! Overall we TRULY enjoyed our stay there and I'm already making plans to go back again next year!
6
Matthew
28 jul 2025
·
Se alojó 4 noches
The food was the worst part of the trip. The resort was nice and clean. The resort had many hotels and was very spread out causing our group to either walk long distances or wait long times for shuttles. Staff had no clue where thing were located causing me to be lost half the time. Shuttle drivers would ignore you and drive past. I Honestly could not recommend this resort.
The food was the worst part of the trip. The resort was nice and clean. The resort had many hotels and was very spread out causing our group to either walk long distances or wait long times for shuttles. Staff had no clue where thing were located causing me to be lost half the time. Shuttle drivers would ignore you and drive past. I Honestly could not recommend this resort.
10
Dawn
21 nov 2025
·
Se alojó 9 noches
Staff were very nice, hotel rooms and grounds very clean, beach area was nice. Lots of wild life and plants. The stay was great. I would go back again. Food was excellent. Entertainment was the best of any resort I have been to. The staff helped you get to and from excursions safely. All around excellent experience.
Staff were very nice, hotel rooms and grounds very clean, beach area was nice. Lots of wild life and plants. The stay was great. I would go back again. Food was excellent. Entertainment was the best of any resort I have been to. The staff helped you get to and from excursions safely. All around excellent experience.
6
Fonda
5 ago 2024
·
Se alojó 7 noches
-Lengthy wait times at reception (check in took an extremely long time), bar, and star cafe -Buffet areas were in disarray for the most part -AC was broken and took a while to get resolved
-Lengthy wait times at reception (check in took an extremely long time), bar, and star cafe -Buffet areas were in disarray for the most part -AC was broken and took a while to get resolved
8
Alexis
28 mar 2024
·
Se alojó 6 noches
Very family friendly. I travelled with a large family with children ranging from 2y-13 yrs and they all managed to have great fun! Lots to do for toddler and preschoolers including a large splashpad, lazy river, indoor playground and outdoor playground. Lots of space to lounge with a large group, and lots of food options. I would've skipped the stress of booking restaurants and just head to the buffet every night because they change their theme every night so there's lots of variety. We had a Spanish night, seafood night, all very yummy. The only negative comment I will leave is beware of the rooms closest to the beach. The first room they gave us was in building '50' which was closest to the beach. While it was an upgrade (larger room, with a private jacuzzi in the balcony' it had a strong musty mouldy smell. They had a humidifier on and blasting all day but the smell was still really strong, and we saw trace of mould on the bathroom walls. After our second night, one of our friends who we were travelling with visited us in our room and commented on the strong smell of mould and that their room did not smell like that. We called concierge and arranged to change our rooms right away. Our second room was in building '55' and it was much newer with absolutely no trace of mould. It was a night and day difference. Highly recommend booking in building closer to the lobby instead of the beach.
Very family friendly. I travelled with a large family with children ranging from 2y-13 yrs and they all managed to have great fun! Lots to do for toddler and preschoolers including a large splashpad, lazy river, indoor playground and outdoor playground. Lots of space to lounge with a large group, and lots of food options. I would've skipped the stress of booking restaurants and just head to the buffet every night because they change their theme every night so there's lots of variety. We had a Spanish night, seafood night, all very yummy. The only negative comment I will leave is beware of the rooms closest to the beach. The first room they gave us was in building '50' which was closest to the beach. While it was an upgrade (larger room, with a private jacuzzi in the balcony' it had a strong musty mouldy smell. They had a humidifier on and blasting all day but the smell was still really strong, and we saw trace of mould on the bathroom walls. After our second night, one of our friends who we were travelling with visited us in our room and commented on the strong smell of mould and that their room did not smell like that. We called concierge and arranged to change our rooms right away. Our second room was in building '55' and it was much newer with absolutely no trace of mould. It was a night and day difference. Highly recommend booking in building closer to the lobby instead of the beach.
4
Galina
31 oct 2025
·
Se alojó 8 noches
Buffet had flies flying around the food, tables not cleaned well between guests. Over all the quality of this hotel went down from the last time we visited it. The only thing remained the same was the beach.
Buffet had flies flying around the food, tables not cleaned well between guests. Over all the quality of this hotel went down from the last time we visited it. The only thing remained the same was the beach.
8
John
7 sept 2025
·
Se alojó 4 noches
Beach area inundated with wild animals crawling in trash cans and jumping on people to get their food. Terribly unsanitary. Animal excrement in the corridors. Maid service was nothing more than fresh towels, bed made and an empty trash cans. Mo cleaning at all. Dirty bathroom mirror. Hair and soap left in the shower area. Food was so so. Was not offered any type of upgrade nor any resort credits. Staff was friendly. Won’t be back.
Beach area inundated with wild animals crawling in trash cans and jumping on people to get their food. Terribly unsanitary. Animal excrement in the corridors. Maid service was nothing more than fresh towels, bed made and an empty trash cans. Mo cleaning at all. Dirty bathroom mirror. Hair and soap left in the shower area. Food was so so. Was not offered any type of upgrade nor any resort credits. Staff was friendly. Won’t be back.
10
Jeremy
13 nov 2024
·
Se alojó 7 noches
One of the best resorts I have stayed at for food, cleanliness, and service. There are a lot of options for pools and entertainment. Highly recommend.
One of the best resorts I have stayed at for food, cleanliness, and service. There are a lot of options for pools and entertainment. Highly recommend.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente cómodas, pero algo anticuadas; algunos mencionan camas pequeñas, enchufes limitados y problemas ocasionales con el aire acondicionado o la humedad. Algunos encontraron ciertos edificios más antiguos, mientras que otros informaron de distribuciones espaciosas.
Reseñas de huéspedes relacionadas
8
Colleen
7 ene 2023
·
Se alojó 19.363 noches
Needed more floats for lazy river Updated rooms w more areas to charge
Needed more floats for lazy river Updated rooms w more areas to charge
10
Claudia
13 feb 2025
·
Se alojó 7 noches
Excellent resort! Close to airport. Property was clean and gorgeous. Rooms were spacious but beds were too small for 2 adults. Food and staff were excellent. Concierge right in your room block was so convenient and super helpful. Shows and activities plentiful and entertaining. Went with 1 adult and 10 and 13 year old and would definitely go again.
Excellent resort! Close to airport. Property was clean and gorgeous. Rooms were spacious but beds were too small for 2 adults. Food and staff were excellent. Concierge right in your room block was so convenient and super helpful. Shows and activities plentiful and entertaining. Went with 1 adult and 10 and 13 year old and would definitely go again.
10
Marcela
22 may 2025
·
Se alojó 3 noches
La experiencia en este hotel fue muy buena, es un complejo grande, bonito, muy bien cuidado, diversión para todos y a todas horas, los alimentos de muy buenas calidad, la habitación excelente, cama y almohadas muy cómodas 10/10
La experiencia en este hotel fue muy buena, es un complejo grande, bonito, muy bien cuidado, diversión para todos y a todas horas, los alimentos de muy buenas calidad, la habitación excelente, cama y almohadas muy cómodas 10/10
2
Jammie
15 mar 2024
·
Se alojó 5 noches
We have stayed in a lot of all inclusive resorts. This one has been our least favorite. We booked a double room for 4 and upon arrival were given a king bed and a twin rollaway. After complaining they finally moved us to a small room with 2 double beds. Not Queen, double. Beds are very small. We were directed to concierge upon arrival to make dinner reservations but were only able to get reservations for 2 of our 5 nights. We were at buffets the rest of the time. Staff is not very friendly and are definitely not problem solvers. If you want a chair by the pool or on the beach you have to get your towel the night before and go out at 6:30am to put your towel on the chair to save your seat. There are signs that say don’t do it but they don’t Inforce it and if you want a seat you have to. I tried to give them the benefit of the doubt since it was spring break but they said they are always that full. Food wasn’t that great at the buffets. Didn’t really get to experience anything other than the Mexican and Greek restaurants and they were just OK. Our room had plumbing issues so beware. This is supposed to be luxury but don’t expect top shelf alcohol. The rooms are very far from the lobby and we got no offer to help with luggage, we were given a map and left on our own to find the room. There are also no elevators so if you aren’t on the ground floor be ready to carry your bags up the stairs. The coffee shop was good. The grounds and pools were nice.
We have stayed in a lot of all inclusive resorts. This one has been our least favorite. We booked a double room for 4 and upon arrival were given a king bed and a twin rollaway. After complaining they finally moved us to a small room with 2 double beds. Not Queen, double. Beds are very small. We were directed to concierge upon arrival to make dinner reservations but were only able to get reservations for 2 of our 5 nights. We were at buffets the rest of the time. Staff is not very friendly and are definitely not problem solvers. If you want a chair by the pool or on the beach you have to get your towel the night before and go out at 6:30am to put your towel on the chair to save your seat. There are signs that say don’t do it but they don’t Inforce it and if you want a seat you have to. I tried to give them the benefit of the doubt since it was spring break but they said they are always that full. Food wasn’t that great at the buffets. Didn’t really get to experience anything other than the Mexican and Greek restaurants and they were just OK. Our room had plumbing issues so beware. This is supposed to be luxury but don’t expect top shelf alcohol. The rooms are very far from the lobby and we got no offer to help with luggage, we were given a map and left on our own to find the room. There are also no elevators so if you aren’t on the ground floor be ready to carry your bags up the stairs. The coffee shop was good. The grounds and pools were nice.
10
Gilyani
17 ago 2025
·
Se alojó 4 noches
Great location and everyone was nice. The rooms were perfect
Great location and everyone was nice. The rooms were perfect
8
Benjamin
10 abr 2025
·
Se alojó 6 noches
We have come several times to this resort and it still is a fun resort. The entertainment isn't as good as it used to be but the buffet/food choices are very good and diversified. The rooms are relatively quiet and beds comfortable. Still a trick to find a spot at beach or pool; everyone gets up early to reserve spots and come back later, just have to play the game. Unfortunately they are now charging $ to rent spots by pool. Too windy to do any water sports/jet skis this week but usually able to get beach spot if you don't wait too long in the am. Could have better service for drinks at beach; fewer servers coming to you.
We have come several times to this resort and it still is a fun resort. The entertainment isn't as good as it used to be but the buffet/food choices are very good and diversified. The rooms are relatively quiet and beds comfortable. Still a trick to find a spot at beach or pool; everyone gets up early to reserve spots and come back later, just have to play the game. Unfortunately they are now charging $ to rent spots by pool. Too windy to do any water sports/jet skis this week but usually able to get beach spot if you don't wait too long in the am. Could have better service for drinks at beach; fewer servers coming to you.
8
Svetlana
24 dic 2023
·
Se alojó 9 noches
Big , clean room
Big , clean room
10
DIEGO
18 jul 2023
·
Se alojó 6 noches
WARNING: STAY AWAY from "Iberostar The Club", it is a Scam! You will end up paying $1500~$2000 a year to get the same prices as Expedia maybe $10 less. It is a shame that the owners of the Iberostar hotels brand give their name to be used in this royal Scam. The hotel is really great, for a family of 6, with kids 17,15,13 and 11, they have a great time, activities for all ages, food super good and a lot of options, service excellent. Concierge Zam super helpful. Many coffee shops and desert shops and all included. The internet should be improved on the rooms and other places.
WARNING: STAY AWAY from "Iberostar The Club", it is a Scam! You will end up paying $1500~$2000 a year to get the same prices as Expedia maybe $10 less. It is a shame that the owners of the Iberostar hotels brand give their name to be used in this royal Scam. The hotel is really great, for a family of 6, with kids 17,15,13 and 11, they have a great time, activities for all ages, food super good and a lot of options, service excellent. Concierge Zam super helpful. Many coffee shops and desert shops and all included. The internet should be improved on the rooms and other places.
8
Katherine
21 dic 2022
·
Se alojó 19.346 noches
The grounds were beautiful— very green and lush! The resort was also very clean! Our room needs some electrical upgrades- more power outlets especially near the beds to charge phones. We did lose power over 15 times in the 5 nights and had to keep flipping the circuit breaker. Therefore our room wasn’t always cooled down and if we left our phones to charge, we’d come back and they’d be less charge then when we left. We did notify the staff 3 times so hopefully this will be fixed before another family stays in the room.
The grounds were beautiful— very green and lush! The resort was also very clean! Our room needs some electrical upgrades- more power outlets especially near the beds to charge phones. We did lose power over 15 times in the 5 nights and had to keep flipping the circuit breaker. Therefore our room wasn’t always cooled down and if we left our phones to charge, we’d come back and they’d be less charge then when we left. We did notify the staff 3 times so hopefully this will be fixed before another family stays in the room.
8
Jennifer
4 abr 2025
·
Se alojó 5 noches
This is a nice place for a large group and families. The rooms are a bit outdated but the housekeeping staff were really good. The servers were great but they were understaffed when we were there. They offered a variety of things for kids and families of all ages
This is a nice place for a large group and families. The rooms are a bit outdated but the housekeeping staff were really good. The servers were great but they were understaffed when we were there. They offered a variety of things for kids and families of all ages
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente descrito como amable y servicial. Las quejas recurrentes incluyen reservas para cenar difíciles de conseguir, servicio lento o con falta de personal a veces, problemas con el check-in y ofertas persistentes de clubes de vacaciones/multipropiedad.
Reseñas de huéspedes relacionadas
4
Claudia Teresa
17 jun 2025
·
Se alojó 5 noches
Definitely not what I expected. The food is very poor. Good luck getting any reservations to the restaurants unless you listen to their 1.5 hour timeshare/membership presentation. Unable to swim at all. High waves and full of seaweed. No elevators on the property so ask for 1st floor or else you will need to go up and down multiple times per day. Did not honor my expedia credits or VIP perks. Overall would not recommend or stay here ever again. The staff even told us that they are understaffed therefore we waited 2 hours daily to get food.
Definitely not what I expected. The food is very poor. Good luck getting any reservations to the restaurants unless you listen to their 1.5 hour timeshare/membership presentation. Unable to swim at all. High waves and full of seaweed. No elevators on the property so ask for 1st floor or else you will need to go up and down multiple times per day. Did not honor my expedia credits or VIP perks. Overall would not recommend or stay here ever again. The staff even told us that they are understaffed therefore we waited 2 hours daily to get food.
6
CHARLENE
25 oct 2023
·
Se alojó 7 noches
As soon as we arrived at the property, I felt hassled for money to upgrade our room, attend some type of club membership for a "free massage", and it was ongoing throughout our week. Every time we saw someone from the front desk or lobby, we ran by quickly, so we wouldn't be harassed. All of the shops on site had outrageous prices. The pool staff, bartenders, waiters, were wonderful. The food, pool, room and grounds, & beach was great.
As soon as we arrived at the property, I felt hassled for money to upgrade our room, attend some type of club membership for a "free massage", and it was ongoing throughout our week. Every time we saw someone from the front desk or lobby, we ran by quickly, so we wouldn't be harassed. All of the shops on site had outrageous prices. The pool staff, bartenders, waiters, were wonderful. The food, pool, room and grounds, & beach was great.
6
Kathleen
14 sept 2023
·
Se alojó 4 noches
Hotel at 1/4 capacity yet you can't get a dinner reservation unless it's a super early time like 5:30 pm. And then there are only like 4 tables seated in the restaurant. Kept pushing the time share tour/meeting/lunch. Didn't get a tour of the grounds. The 4 properties make the place a bit confusing and very spread out. Drinks were great and so is Santos at the Pool bar. Not a property I would stay at again.
Hotel at 1/4 capacity yet you can't get a dinner reservation unless it's a super early time like 5:30 pm. And then there are only like 4 tables seated in the restaurant. Kept pushing the time share tour/meeting/lunch. Didn't get a tour of the grounds. The 4 properties make the place a bit confusing and very spread out. Drinks were great and so is Santos at the Pool bar. Not a property I would stay at again.
4
JASON
11 jul 2023
·
Se alojó 6 noches
Dining. The buffet is the same thing every day. There are specialty restaurants, and guests are permitted to make a reservation in one for each day. You cannot make a reservation until you check in. Right after checking in, we went to make the reservations. We were there for a week, but there were no available reservations except for on 3 days. For 2 of those days we were only able to make a reservation at 9pm, no earlier. When we went to the restaurants, most of the tables were empty. Transportation. The hotel is very big, it takes a while to walk from one end to the other, and even further to get to the mall, where there are some additional things to do. There are golf carts that drive around picking up guests to take them around the resort. However, the golf carts are very inconsistent and we had several instances where the golf cart driver refused to take us from out room by the beach up to the lobby, making up some excuse, like "oh I can't Im picking up suitcases" and then we watch as he drives straight to the lobby, without picking up any suitcases along the way. They took away the ping pong table and pool table they used to have.
Dining. The buffet is the same thing every day. There are specialty restaurants, and guests are permitted to make a reservation in one for each day. You cannot make a reservation until you check in. Right after checking in, we went to make the reservations. We were there for a week, but there were no available reservations except for on 3 days. For 2 of those days we were only able to make a reservation at 9pm, no earlier. When we went to the restaurants, most of the tables were empty. Transportation. The hotel is very big, it takes a while to walk from one end to the other, and even further to get to the mall, where there are some additional things to do. There are golf carts that drive around picking up guests to take them around the resort. However, the golf carts are very inconsistent and we had several instances where the golf cart driver refused to take us from out room by the beach up to the lobby, making up some excuse, like "oh I can't Im picking up suitcases" and then we watch as he drives straight to the lobby, without picking up any suitcases along the way. They took away the ping pong table and pool table they used to have.
10
Viktoria
9 jul 2024
·
Se alojó 7 noches
The resort was clean and all the staff were so nice and helpful. Food was delicious. I will say, it is hard to get reservations for restaurants but there are options that don’t require reservations. I would come back again with my family!
The resort was clean and all the staff were so nice and helpful. Food was delicious. I will say, it is hard to get reservations for restaurants but there are options that don’t require reservations. I would come back again with my family!
10
Barbara
29 mar 2025
·
Se alojó 5 noches
We had high expectations and they were fulfilled. The staff was wonderful!!
We had high expectations and they were fulfilled. The staff was wonderful!!
10
Lucecita
1 sept 2025
·
Se alojó 7 noches
Great service!
Great service!
10
Steve
14 feb 2025
·
Se alojó 6 noches
I can’t express enough how awesome the staff has been! Awesome experience! I highly recommend this !!
I can’t express enough how awesome the staff has been! Awesome experience! I highly recommend this !!
6
Nicole
16 nov 2023
·
Se alojó 5 noches
We had a great stay at the Lindo! There is always something to do! Great nightly shows! We really enjoyed having the extras at the mall! We ate at the burger restaurant many times and enjoyed the disco! Water slides were an added bonus even for the adults!! Beach was beautiful! No seaweed in early November! Our one downfall was our group had trouble getting reservations to restaurants. They were full from the day we came in. We were able to visit the Japanese (great!) and Mexican (terrible!). We wish we could have tried more of the restaurants.
We had a great stay at the Lindo! There is always something to do! Great nightly shows! We really enjoyed having the extras at the mall! We ate at the burger restaurant many times and enjoyed the disco! Water slides were an added bonus even for the adults!! Beach was beautiful! No seaweed in early November! Our one downfall was our group had trouble getting reservations to restaurants. They were full from the day we came in. We were able to visit the Japanese (great!) and Mexican (terrible!). We wish we could have tried more of the restaurants.
8
Erich
11 jun 2024
·
Se alojó 7 noches
Overall, we really loved staying here. The grounds are absolutely beautiful, and the wildlife was so cool to see. The pools are gorgeous and fun and location was great too. The food was above average for an all inclusive and we really enjoyed getting to try all the restaurants. On to the negatives. We arrived at 11 and were told the room wasn’t ready yet(totally understandable, as check in is at 3). We were told the room would be ready by 3, and we came back at exactly 3. The front desk attendant must have stared at his computer for about 15 minutes without telling us what the issue was. We were told to come back in 10 minutes which we did. Once again the front desk worker just started at their computer screen without saying a word. Finally she said that we needed to come back again. I informed her that this was the 3rd time we had tried to check in. She then said she had a room available with a jacuzzi tub. We got to the room, and not only did it not have a jacuzzi tub, it was not a poolside room, as I had booked. When we called the front desk, they acted like we should have known the room wasn’t what we had paid for. We finally got the room we had booked, but this was wasn’t the best way to start our stay. The next thing was the lack of availability at the restaurants. They claim to close at 10pm. We got to one of them at 9pm and were told they had no availability because they were closed. When we complained, magically they had a table for us.
Overall, we really loved staying here. The grounds are absolutely beautiful, and the wildlife was so cool to see. The pools are gorgeous and fun and location was great too. The food was above average for an all inclusive and we really enjoyed getting to try all the restaurants. On to the negatives. We arrived at 11 and were told the room wasn’t ready yet(totally understandable, as check in is at 3). We were told the room would be ready by 3, and we came back at exactly 3. The front desk attendant must have stared at his computer for about 15 minutes without telling us what the issue was. We were told to come back in 10 minutes which we did. Once again the front desk worker just started at their computer screen without saying a word. Finally she said that we needed to come back again. I informed her that this was the 3rd time we had tried to check in. She then said she had a room available with a jacuzzi tub. We got to the room, and not only did it not have a jacuzzi tub, it was not a poolside room, as I had booked. When we called the front desk, they acted like we should have known the room wasn’t what we had paid for. We finally got the room we had booked, but this was wasn’t the best way to start our stay. The next thing was the lack of availability at the restaurants. They claim to close at 10pm. We got to one of them at 9pm and were told they had no availability because they were closed. When we complained, magically they had a table for us.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
El área de la playa es atractiva y está bien mantenida, y a muchos les gusta la ubicación general. La propiedad es muy extensa, lo que lleva a largas caminatas o transbordadores internos inconsistentes; algunos sintieron que está lejos del pueblo.
Reseñas de huéspedes relacionadas
10
Gilyani
17 ago 2025
·
Se alojó 4 noches
Great location and everyone was nice. The rooms were perfect
Great location and everyone was nice. The rooms were perfect
8
Jagdeep
11 abr 2023
·
Overall it was a good property but not sure it was worth the price, especially compared to Barcelo Maya which had better rooms and was right next to beach. What we liked: clean property, lots of pools so could choose a quieter poolside spot, kids loved the waterslides, food was above average. What we didn’t like: rooms were small and outdated, lazy river is red herring as it’s just a narrow pool, beach is few minutes walk from pool.
Overall it was a good property but not sure it was worth the price, especially compared to Barcelo Maya which had better rooms and was right next to beach. What we liked: clean property, lots of pools so could choose a quieter poolside spot, kids loved the waterslides, food was above average. What we didn’t like: rooms were small and outdated, lazy river is red herring as it’s just a narrow pool, beach is few minutes walk from pool.
8
Karla
17 abr 2025
·
Se alojó 3 noches
Beautiful beach!
Beautiful beach!
6
Dona
30 mar 2023
·
Se alojó 5 noches
We just got back from our 5 night, 6 day trip. The resort was OK, a little dated in my opinion. They had construction going on at the pools and front lobby so it was a bit messy. We got in on a Sunday afternoon (2ish), check in is at 3 so we had to wait a little after 3 for our room, no big deal. We walked around and even got a quick bite to eat. We tried talking to the concierge about booking dinners for the next few nights and they did not have anything available until Thursday night, a day before we leave back home. I was very disappointed because they have quite a few restaurants and all are booked for 5 days out which leaves people to only eat at the buffet. Don't get my wrong, the buffet is nice but you also want to dress up and do a nice dinner too. One thing they try to talk you into every single day is the "90 minute" meeting about the resort which turns into a 2.5 hours talk!!! And they try to force you into buying a timeshare. They leave these notes at your door do come downstairs and talk to a concierge, don't do it!!! They will also promise you $180usd which ends up being ibero cash and it does not truly equal $180usd. I have stayed at many other resorts and probably would not return this one. The only nice thing about this resort is that it's kid friendly and they have a Star Camp for kids 4-12 yrs but not much of night life for adults. Also, the rooms are sooo far away from beach/lobby. LOTS of walking :)
We just got back from our 5 night, 6 day trip. The resort was OK, a little dated in my opinion. They had construction going on at the pools and front lobby so it was a bit messy. We got in on a Sunday afternoon (2ish), check in is at 3 so we had to wait a little after 3 for our room, no big deal. We walked around and even got a quick bite to eat. We tried talking to the concierge about booking dinners for the next few nights and they did not have anything available until Thursday night, a day before we leave back home. I was very disappointed because they have quite a few restaurants and all are booked for 5 days out which leaves people to only eat at the buffet. Don't get my wrong, the buffet is nice but you also want to dress up and do a nice dinner too. One thing they try to talk you into every single day is the "90 minute" meeting about the resort which turns into a 2.5 hours talk!!! And they try to force you into buying a timeshare. They leave these notes at your door do come downstairs and talk to a concierge, don't do it!!! They will also promise you $180usd which ends up being ibero cash and it does not truly equal $180usd. I have stayed at many other resorts and probably would not return this one. The only nice thing about this resort is that it's kid friendly and they have a Star Camp for kids 4-12 yrs but not much of night life for adults. Also, the rooms are sooo far away from beach/lobby. LOTS of walking :)
8
Jessica
6 ene 2023
·
Se alojó 7 noches
My family has been coming to this area for more than 20 years & we decided to try a new hotel this year. The staff is very friendly & the hotel is organized with some things, such as the lost & found. The amenities are nice, but the schedule is not well communicated. They change their kids club schedule often and the resort is so big, which makes it extremely hard to drop into certain activities. If you have an outgoing kid who you plan to leave in kids club all day, it's probably fantastic. There is an app for the schedule of hotel events, but it only works on Apple, not Samsung (crashes every time you open it). The beach is beautiful & well maintained. They have machines that clean the sand so there are little seaweed/shells, making for gorgeous, soft sand. I was most impressed when my son got sick. They have a medical center with a doctor 24 hours a day (though it is an extra cost). When my son got sick, the concierge called to make sure we knew that they can accommodate any special diet he needed or any medicine they didn’t have at the resort. I felt they went way above & beyond with this. If you plan on doing a lot of excursions, I highly recommend staying closer to Playa del Carmen. You’ll be on the bus twice as long due to all the hotel stops you’ll have to make. Overall, we had a wonderful time. We enjoyed the food, staff, and beach. However, the resort was too big and it took too much effort to figure out the entertainment so we'll go back to Playa del Carmen.
My family has been coming to this area for more than 20 years & we decided to try a new hotel this year. The staff is very friendly & the hotel is organized with some things, such as the lost & found. The amenities are nice, but the schedule is not well communicated. They change their kids club schedule often and the resort is so big, which makes it extremely hard to drop into certain activities. If you have an outgoing kid who you plan to leave in kids club all day, it's probably fantastic. There is an app for the schedule of hotel events, but it only works on Apple, not Samsung (crashes every time you open it). The beach is beautiful & well maintained. They have machines that clean the sand so there are little seaweed/shells, making for gorgeous, soft sand. I was most impressed when my son got sick. They have a medical center with a doctor 24 hours a day (though it is an extra cost). When my son got sick, the concierge called to make sure we knew that they can accommodate any special diet he needed or any medicine they didn’t have at the resort. I felt they went way above & beyond with this. If you plan on doing a lot of excursions, I highly recommend staying closer to Playa del Carmen. You’ll be on the bus twice as long due to all the hotel stops you’ll have to make. Overall, we had a wonderful time. We enjoyed the food, staff, and beach. However, the resort was too big and it took too much effort to figure out the entertainment so we'll go back to Playa del Carmen.
8
Michael
8 abr 2024
·
Se alojó 7 noches
The grounds were expansive and very nice.
The grounds were expansive and very nice.
8
Alberto
3 nov 2025
·
Se alojó 5 noches
Great atmosphere, great location, good was ok
Great atmosphere, great location, good was ok
8
Max
24 ago 2025
·
Se alojó 4 noches
We had a great time here as a family. I rated it 4 stars because I actually wanted people to read the rating! The staff are welcoming and very professional. You can pretty much do anything you want on the property...within reason of course. You can eat at as many restaurants as you want in a night or day, as long as you don't need a reservation for the dining option. You can request shots of don Julio at dinner, and receive as many as you want... There are 15 pools to choose from, you can either go in the busy "party pool" or you can go to a less busy more laid back pool. You can also explore the pools at the other resorts...except for the grand ;). If you are going to shop get a ride into play del Carmen and shop there as the shopping center prices are expensive. My husband and his friend golfed at the golf course and were impressed, rental clubs were high quality and the course was " really cool!" We travel to the Yucatan pensiula regularly and have stayed in several towns...we like to explore the towns ... this time we were far from both play del Carmen and Cancun,but the property was so large that there was plenty to do for the most part. The kids had fun in the pool and the Japanese restaurant was really fun! The food was good, and there were plenty of options. Bring your own water bottle and fill it at the filling stations... I think it's a great idea!! Watch out for the quatees, they may take the burgers out of your hands ;, but they are cute!
We had a great time here as a family. I rated it 4 stars because I actually wanted people to read the rating! The staff are welcoming and very professional. You can pretty much do anything you want on the property...within reason of course. You can eat at as many restaurants as you want in a night or day, as long as you don't need a reservation for the dining option. You can request shots of don Julio at dinner, and receive as many as you want... There are 15 pools to choose from, you can either go in the busy "party pool" or you can go to a less busy more laid back pool. You can also explore the pools at the other resorts...except for the grand ;). If you are going to shop get a ride into play del Carmen and shop there as the shopping center prices are expensive. My husband and his friend golfed at the golf course and were impressed, rental clubs were high quality and the course was " really cool!" We travel to the Yucatan pensiula regularly and have stayed in several towns...we like to explore the towns ... this time we were far from both play del Carmen and Cancun,but the property was so large that there was plenty to do for the most part. The kids had fun in the pool and the Japanese restaurant was really fun! The food was good, and there were plenty of options. Bring your own water bottle and fill it at the filling stations... I think it's a great idea!! Watch out for the quatees, they may take the burgers out of your hands ;, but they are cute!
10
Lynda
23 feb 2025
·
Se alojó 7 noches
Beautiful property, very lush, nice beach, clear water, good waves.
Beautiful property, very lush, nice beach, clear water, good waves.
10
Eduardo
2 feb 2024
·
Se alojó 11 noches
The mangroves made the beach out of sight but is just a very short walk from where we stayed. The shroud of hearing the waves before seeing it adds a bit of excitement .
The mangroves made the beach out of sight but is just a very short walk from where we stayed. The shroud of hearing the waves before seeing it adds a bit of excitement .
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Los comentarios sobre la comida son variados: varios disfrutaron de la variedad y algunos lugares especializados, pero a muchos les pareció que el buffet era normal o tibio y les costaba conseguir reservas a la carta; las esperas pueden ser largas. Las bebidas son generalmente buenas, con mejoras disponibles a pedido.
Reseñas de huéspedes relacionadas
10
Martha
2 may 2025
·
Se alojó 5 noches
Excellent property with a ton of activities. The pools were nice and water slides were a hit. The food was excellent with a nice selection.
Excellent property with a ton of activities. The pools were nice and water slides were a hit. The food was excellent with a nice selection.
4
Chelcie
16 jun 2025
·
Se alojó 5 noches
Food was like cafeteria food. Not really exceptional at all. Unable to get any reservations for steakhouses or other restaurants that requires reservations
Food was like cafeteria food. Not really exceptional at all. Unable to get any reservations for steakhouses or other restaurants that requires reservations
8
STEVEN
17 ago 2025
·
Se alojó 7 noches
This is our 5th time visiting the Iberostar property. First, the good. The property was exceptionally clean, the staff was great as usual. The entertainment was pretty good. Now the bad. The food...We ate at the Mexican speciality restaurant and out of 6 of us, nobody finished their meal. The food was not that good. Now the buffet was sub par as well. Some food was cold when it was supposed to be hot, some of the food looked like it had been recycled for days. Rude guests cutting in line and people that can't control their kids. We had a group of 10 and we were all disappointed by the buffet. Just didn't taste fresh and seemed recycled day after day. Now the pool area. In 7 days we found 4 plastic cups in the water, not to mention lime wedges and other debris. Why only 2 bartenders at te pool bar??? on most days it was chaos trying to get a drink. Secondly, people eating food along the pool edge, you could literally see bits of food floating in the water, we seen a lady drop her plate of food and literally brush it under the pool lounger. Next, please put more staff in the food shops. there were lines out the door and the quality was lacking. And for the coffee and sandwich shop, why such short staff in the mornings, obviously the most busy time, as people age going for morning coffee as well as the people grabbing a bite before their excursions. Again, literally lines out the door at 8 o'clock in the morning. Our room stewars was absolutely fabulous.
This is our 5th time visiting the Iberostar property. First, the good. The property was exceptionally clean, the staff was great as usual. The entertainment was pretty good. Now the bad. The food...We ate at the Mexican speciality restaurant and out of 6 of us, nobody finished their meal. The food was not that good. Now the buffet was sub par as well. Some food was cold when it was supposed to be hot, some of the food looked like it had been recycled for days. Rude guests cutting in line and people that can't control their kids. We had a group of 10 and we were all disappointed by the buffet. Just didn't taste fresh and seemed recycled day after day. Now the pool area. In 7 days we found 4 plastic cups in the water, not to mention lime wedges and other debris. Why only 2 bartenders at te pool bar??? on most days it was chaos trying to get a drink. Secondly, people eating food along the pool edge, you could literally see bits of food floating in the water, we seen a lady drop her plate of food and literally brush it under the pool lounger. Next, please put more staff in the food shops. there were lines out the door and the quality was lacking. And for the coffee and sandwich shop, why such short staff in the mornings, obviously the most busy time, as people age going for morning coffee as well as the people grabbing a bite before their excursions. Again, literally lines out the door at 8 o'clock in the morning. Our room stewars was absolutely fabulous.
8
Bradley
28 feb 2024
·
Se alojó 7 noches
My only “complaints” would be: You needed to pay for the evening entertainment unless you wanted to go to the kids program, also, the entertainment could be just a little earlier in my opinion. The much larger issue was the temperature of the different food options. Hot Foods were, at best, Luke Warm and sometimes cool. The service at the Steakhouse and the French restaurant were horrible. Getting seated and waiting 30-40 minutes for a drink is unacceptable. I have a couple of food allergies, the host/hostess is good about asking, but the service staff also asks (every time) so why does the host ask too, and in the end the French restaurant still brought a shrimp cocktail to a person that has a shrimp allergy, made me wonder what ingredients were in the main dish and should I eat it.
My only “complaints” would be: You needed to pay for the evening entertainment unless you wanted to go to the kids program, also, the entertainment could be just a little earlier in my opinion. The much larger issue was the temperature of the different food options. Hot Foods were, at best, Luke Warm and sometimes cool. The service at the Steakhouse and the French restaurant were horrible. Getting seated and waiting 30-40 minutes for a drink is unacceptable. I have a couple of food allergies, the host/hostess is good about asking, but the service staff also asks (every time) so why does the host ask too, and in the end the French restaurant still brought a shrimp cocktail to a person that has a shrimp allergy, made me wonder what ingredients were in the main dish and should I eat it.
6
Douglas
30 ago 2025
·
Se alojó 5 noches
The staff was always very friendly and helpful, the grounds were clean, the pools were perfect, a strong effort to clean up the sea weed, but our room smelled like a damp barn when we checked in and we were just too tired to go back to the desk to ask for another room. The smell had improved by the next day. The restaurant’s were excellent but the buffet was not, 2 star at best, a lot of luke warm food, selection wasn’t great compared to other resorts and cruise ships we have been on.
The staff was always very friendly and helpful, the grounds were clean, the pools were perfect, a strong effort to clean up the sea weed, but our room smelled like a damp barn when we checked in and we were just too tired to go back to the desk to ask for another room. The smell had improved by the next day. The restaurant’s were excellent but the buffet was not, 2 star at best, a lot of luke warm food, selection wasn’t great compared to other resorts and cruise ships we have been on.
10
Dawn
21 nov 2025
·
Se alojó 9 noches
Staff were very nice, hotel rooms and grounds very clean, beach area was nice. Lots of wild life and plants. The stay was great. I would go back again. Food was excellent. Entertainment was the best of any resort I have been to. The staff helped you get to and from excursions safely. All around excellent experience.
Staff were very nice, hotel rooms and grounds very clean, beach area was nice. Lots of wild life and plants. The stay was great. I would go back again. Food was excellent. Entertainment was the best of any resort I have been to. The staff helped you get to and from excursions safely. All around excellent experience.
8
Paulo De
6 ago 2025
·
Se alojó 7 noches
Great hotel with amenities for families. Very clean and great staff! The food options could use a larger variety. By day 3 it was boring.
Great hotel with amenities for families. Very clean and great staff! The food options could use a larger variety. By day 3 it was boring.
10
Savanna
6 oct 2025
·
Se alojó 6 noches
Best all inclusive I’ve ever been to! So many food and drink options that are actually good and so many activities as well including a club
Best all inclusive I’ve ever been to! So many food and drink options that are actually good and so many activities as well including a club
6
Stephen
30 dic 2023
·
Se alojó 6 noches
This is not a 5 star property, by any means. The rooms and buildings they're housed in, need a major update. Food selection and quality at the buffet restaurants was average at best. Food quality at the 2 reserved restaurants we went to, Italian and Steak, below average. Not worth the $ I paid. I would not recommend this resort.
This is not a 5 star property, by any means. The rooms and buildings they're housed in, need a major update. Food selection and quality at the buffet restaurants was average at best. Food quality at the 2 reserved restaurants we went to, Italian and Steak, below average. Not worth the $ I paid. I would not recommend this resort.
4
Galina
31 oct 2025
·
Se alojó 8 noches
Buffet had flies flying around the food, tables not cleaned well between guests. Over all the quality of this hotel went down from the last time we visited it. The only thing remained the same was the beach.
Buffet had flies flying around the food, tables not cleaned well between guests. Over all the quality of this hotel went down from the last time we visited it. The only thing remained the same was the beach.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
LUIS JAVIER
6 sept 2026
·
Se alojó 2 noches
Las instalaciones y el hotel en general están en muy buenas condiciones, una playa excelente , y las albercas también súper bien, la comida es buena , sin llegar a ser espectacular, pero cumplen bastante bien, si volveré
Las instalaciones y el hotel en general están en muy buenas condiciones, una playa excelente , y las albercas también súper bien, la comida es buena , sin llegar a ser espectacular, pero cumplen bastante bien, si volveré
8
IDAIMY
9 jun 2026
·
Se alojó 5 noches
Los edificios no tienen elevador ! Algo A tener en cuenta para alguien q no pueda subir y bajar escaleras lo deje en notas para q su habitación sea un primer piso . Las camas son pequeñas ( matrimoniales ) y el aire acondicionado si no pides que lo bajen lo mantienen a una temperatura controlada no agradable para dormir . Se siente caliente la habitación ! Sin contar q tenía el ventilador de techo roto y la línea de teléfono rota para llamar y decirles, lo que tuve que ir hasta el front desk , aunq fue algo q en el mismo día me solucionaron , la verdad en poco tiempo hicieron lo posible porque nos sintiéramos cómodos ! Las instalaciones son un poco antiguas pero están aceptables y las mantienen limpias . La comida es buena . Buena animación en la piscina principal . Lo peor de todo la playa , en esa zona no tienen buenas playas. El bufet está muy variado . En general es un hotel aceptable !
Los edificios no tienen elevador ! Algo A tener en cuenta para alguien q no pueda subir y bajar escaleras lo deje en notas para q su habitación sea un primer piso . Las camas son pequeñas ( matrimoniales ) y el aire acondicionado si no pides que lo bajen lo mantienen a una temperatura controlada no agradable para dormir . Se siente caliente la habitación ! Sin contar q tenía el ventilador de techo roto y la línea de teléfono rota para llamar y decirles, lo que tuve que ir hasta el front desk , aunq fue algo q en el mismo día me solucionaron , la verdad en poco tiempo hicieron lo posible porque nos sintiéramos cómodos ! Las instalaciones son un poco antiguas pero están aceptables y las mantienen limpias . La comida es buena . Buena animación en la piscina principal . Lo peor de todo la playa , en esa zona no tienen buenas playas. El bufet está muy variado . En general es un hotel aceptable !
10
Samantha
19 may 2026
·
Se alojó 2 noches
Mi pareja y yo disfrutamos mucho la estancia! Nos gusta visitar diferentes hoteles siempre pero este se ha llevado el premio, tiene de TODO y para todos los gustos. Es precioso y espacioso! Mención honorífica al Capitán de Spaguetty factory Daniel Hau, siempre estuvo al pendiente de mi esposo y de mi, es muy servicial y siempre te recibe con una sonrisa! Nos recomendo unos Vinos exquisitos! Es muy profecional y se ve que ama su trabajo, estamos muy agradecidos con él, así como el Mesero tambien llamado Daniel que nos atendió de maravilla. Erick de Steak Hause fue muy amable, el cantinero de Lobby Bar Armando prepara unos drinks deliciosos! En la disco Gamaliel y Jose siempre atentos y rápidos. Luis el Bell boy que nos ayudó con nuestras maletas y nos llevo hasta nuestra habitación, muchas gracias. El ICE Coffee para el calor te revive! El Helado de chocochips estuvo riquísimo y las crepas de cajeta en su punto. Estómago nos falto debido a la variedad de opciones que hay para deleitar. Nuestra habitación estuvo impecable, muy limpia y cómoda. Sin duda regresaremos pronto! Y lo recomendarémos tambien.
Mi pareja y yo disfrutamos mucho la estancia! Nos gusta visitar diferentes hoteles siempre pero este se ha llevado el premio, tiene de TODO y para todos los gustos. Es precioso y espacioso! Mención honorífica al Capitán de Spaguetty factory Daniel Hau, siempre estuvo al pendiente de mi esposo y de mi, es muy servicial y siempre te recibe con una sonrisa! Nos recomendo unos Vinos exquisitos! Es muy profecional y se ve que ama su trabajo, estamos muy agradecidos con él, así como el Mesero tambien llamado Daniel que nos atendió de maravilla. Erick de Steak Hause fue muy amable, el cantinero de Lobby Bar Armando prepara unos drinks deliciosos! En la disco Gamaliel y Jose siempre atentos y rápidos. Luis el Bell boy que nos ayudó con nuestras maletas y nos llevo hasta nuestra habitación, muchas gracias. El ICE Coffee para el calor te revive! El Helado de chocochips estuvo riquísimo y las crepas de cajeta en su punto. Estómago nos falto debido a la variedad de opciones que hay para deleitar. Nuestra habitación estuvo impecable, muy limpia y cómoda. Sin duda regresaremos pronto! Y lo recomendarémos tambien.
8
Jesus Alfonso
10 may 2026
·
Se alojó 4 noches
Se requiere más información, para la reservación de los restaurantes
Se requiere más información, para la reservación de los restaurantes
8
Fabian
4 feb 2026
·
Se alojó 7 noches
Personal excelente, instalaciones en general ok
Personal excelente, instalaciones en general ok
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
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- 2026-10-18: 311.33309573364255USD
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- 2026-10-25: 416.05408232116696USD
- 2026-10-26: 417.1199659423828USD
- 2026-10-27: 284.3460094451904USD
- 2026-10-28: 285.0727529449463USD
- 2026-10-29: 284.3460094451904USD
- 2026-10-30: NO DATA
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El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- El alojamiento dispone de un servicio de limpieza profesional
- Es necesario reservar con antelación las partidas de golf, los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este complejo antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 2 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento no acepta mascotas ni perros guía.
- El alojamiento dispone de un servicio de limpieza profesional.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
Datos del negocio
Número de registro de la propiedad 008-007-002957/2025
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Guardería infantil/Niñera
Centro de negocios
Servicio de habitaciones
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Spa y centro de bienestar
Club infantil
Bar en la piscina
Habitación familiar
Servicios
Centro de negocios
Guardería infantil/Niñera
Salones para banquetes
24-Hour Front Desk
Internet
WiFi gratuito
Actividades
Piscina
Pistas de tenis
Jardín
Campo de golf (cercano)
Playa (cercana)
Buceo
Windsurf
Piscina al aire libre
Muebles de exterior
Fitness Center (nearby)
Water Park
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite