Meliá Ho Tram Beach Resort

Hôtel exceptionnel La cuisine est délicieuse Les villas dingues Merci

Super chambre , service , etc , parfait

객실은 깔금하고 매우 깨끗하였고, 직원들도 매우 친절하였습니다. 수영장 관리 상태도 정밀 매우 흘룽하였습니다. 전체적으로 디음에 또 오고 싶다는 생각이 절로 들 정도로 매우 훌륭했으니, 기회가 된다면, 또 오겠습니다. 진심으로 아끼는 마음으로 조언을 하나 드린다면, 한국식 음식메뉴들에 대해서는 약간의 개선이 필요 할 듯 합니다. 맛이나,메뉴이 대한 개선이 조금 필요해 보입니다.그리 어려운 일은 아닐겁니다. 정말 모든 직원들께 감사 드리도 또 방문하겠습니다!

Perfect

We stayed in a sea-view tower room with the all-inclusive option. All the staff were friendly and helpful. The room was immaculate and the hotel was beautifully maintained. The concierge staff were very helpful in assisting us with travel arrangements. The beach was amazing and the pool was great. The snacks in the Gaia pool bar were delicious, and the breakfast buffet in the Sasa was fantastic. We really enjoyed our stay, but we had a few niggles. I installed the Melia app but it didn't work for booking restaurants etc, since it couldn't find our room booking. It just said "An unexpected error occurred" every time I tried. Apparently there are two reference numbers associated with a booking but neither of them worked for us. The information on the app/website was hard to navigate and was sometimes incorrect or out of date. For example the Sasa restaurant opening hours were wrong. Sometimes there were special offers on food but there was no indication whether they were included in the AI package. It was irritating that the AI didn't include the small bottles of wine in the minibar - a bit stingy! Service in the Breeza bar was sometimes very slow. We ate once in the Muoi and although we like Vietnamese food we were unimpressed. The food in the Breeza was good but we struggled to find very many dishes that we fancied on the a la carte menu. The buffet dinners in the Sasa were good. So all in all a great hotel let down a bit by the food and lack of information.