ApartHotel Altamira

Aunque la habitación no está sucia. Está en muy malas condiciones. Tanto la ropa de cama como cortinas, alfombras. Paredes, muebles etc. La cocina está mal equipada. El apartamento huele “viejo” y las camas secundarias son extremadamente duras. Además las cortinas no se pueden cerrar bien.

The room was terrible. Everything in it was old, and not very well taken care of... I made a reservation @The Biltmore the very next morning... I'd like to get a refund...

I was very dissatisfied and disappointed with it. The photos they have on the website are nothing like reality. Everything is old, the lamps were barely working and there were more switches than actual lights for some reason! They removed the locks on the front door which makes you feel super unsafe. From the outside it looks like it has a bolt.. its just a facade! Its been removed!! The doorknob is the only thing keeping anyone from entering and the lock on it worked weird! It turned regardless from the inside! Only if you try it from the outside you can check if its actually locked or not! And when discussed with the front desk, his reason was “sorry some rooms are like that” like.. WHAT?! The parking lot has water damage and it smells like mold.. unfortunately it was not a good experience for me

Todo estaba bien, la habitación todo muy limpio, bonito y la persona que nos atendio en la noche muy amable

La sala esta muy linda, tiene un lindo balcón, pero si hay áreas de la habitación que pueden estar mejor, ahora bien, el desayuno no fue tan grato y puede mejorar por mucho.