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Shinola Hotel

519 US$

/nat

Gennemsnit for september

Shinola Hotel - Image 1

Shinola Hotel - Værelse

Shinola Hotel - Værelse

Shinola Hotel - Reception

Shinola Hotel - Restaurant

Priser på Shinola Hotel

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519 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På Shinola Hotel ligger prisen pr. nat i gennemsnit på 369 US$ i den billigste måned (marts) og 548 US$ i den dyreste måned (oktober), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Shinola Hotel pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	443 US$
februar	399 US$
marts	369 US$
april	392 US$
maj	511 US$
juni	542 US$
juli	451 US$
august	480 US$
september	519 US$
oktober	548 US$
november	490 US$
december	434 US$

Dyrest: oktober (ca. 548 US$)

Billigst: marts (ca. 369 US$)

Om dette overnatningssted

Drag fordel af rekreative tilbud, såsom et døgnåbent fitnesscenter, eller andre faciliteter, inklusive gratis trådløs internetadgang og concierge-tjenester. Dette hotel tilbyder desuden bryllupsfaciliteter, pejs i lobbyen og festsal.

Faciliteter

Drag fordel af rekreative tilbud, såsom et døgnåbent fitnesscenter, eller andre faciliteter, inklusive gratis trådløs internetadgang og concierge-tjenester. Dette hotel tilbyder desuden bryllupsfaciliteter, pejs i lobbyen og festsal.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til renseri/vaskeservice, en døgnåben reception og en flersproget medarbejderstab. Dette hotel har 7 møde- og konferencelokaler til rådighed.

Spisning

Få en bid mad på Penny Red’s, som er en af 4 restauranter på dette hotel, eller bliv på værelset, og nyd godt af roomservice (i et begrænset antal timer) Slap af med en forfriskende drink ved en af stedets 4 barer/lounger. Gratis kontinental morgenmad serveres på hverdage fra kl. 07.00 til kl. 10.30 og fra kl. 07.00 til kl. 10.00 i weekenderne.

Værelser

Føl dig hjemme i et af de 129 værelser med individuelt design, der desuden har minibar og smart-tv. Med gratis Wi-Fi kan du altid komme på nettet, og digitale kanaler sørger for underholdningen. Værelset har et privat badeværelse med en kombination af bruser/badekar samt designertoiletartikler og hårtørrer. Faciliteter inkluderer pengeskabe med plads til bærbar computer og skriveborde, samt telefoner med gratis lokalopkald.

Lokation

Med et ophold ved Shinola Hotel befinder du dig i hjertet af Detroit, kun 10 minutters gang fra Comerica Park og Ford Field. Dette hotel med luksusfaciliteter ligger 1,1 km fra Little Caesars Arena og 0,6 km fra Fox Theatre.

I nærheden

Detroit Operahus(0.2 mil)
Campus Martius Park(0.2 mil)
Gem Theatre(0.3 mil)
Music Hall Center for the Performing Arts(0.3 mil)
Fillmore Detroit(0.3 mil)
Comerica Park(0.3 mil)
Fox Theatre(0.4 mil)
Guardian Building(0.4 mil)
Ford Field(0.4 mil)
Hollywood Casino at Greektown(0.4 mil)
Hart Plaza(0.5 mil)
Saint Andrews Hall(0.5 mil)
Huntington Place(0.6 mil)
GM World(0.6 mil)
Little Caesars Arena(0.7 mil)
Detroit, Michigan (DET-Coleman A. Young Kommunale Lufthavn)(7.6 mil)
Windsor, ON (YQG)(8.5 mil)
Detroit, MI (DTW-Detroit Metropolitan Wayne County)(20.8 mil)
Pontiac, MI (PTK-Oakland County Int.)(37.7 mil)

Parkering
Restaurant
Ikkerygerværelser
Roomservice
Overvåget parkering
Rengøring

Lokation

1400 Woodward Ave, Detroit, Michigan, USA

Detroit Operahus (0.2 mil)

Campus Martius Park (0.2 mil)

Gem Theatre (0.3 mil)

Music Hall Center for the Performing Arts (0.3 mil)

Fillmore Detroit (0.3 mil)

Comerica Park (0.3 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

2

Værelse - 1 kingsize-seng - terrasse (Cass)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

2

Suite - 1 kingsize-seng (Gallery)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

2

Værelse - 1 kingsize-seng - terrasse (Study)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

2

Værelse - 1 kingsize-seng (Cass)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

3

Værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

2

Suite - 1 kingsize-seng (Canfield)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Suite (Hideout Penthouse)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

3

Suite (Runwell Penthouse)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

1

Værelse - 1 kingsize-seng (Study)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

2

Suite - 1 kingsize-seng (Attic)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

1

Værelse - 1 kingsize-seng (Alcove)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

3

Suite - 1 kingsize-seng (Bedrock Penthouse)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

3

Suite (Argonite Penthouse)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

1

Værelse - 1 kingsize-seng - terrasse (Den)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

2

Suite - 1 kingsize-seng (Loft)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

3

Værelse - 1 queensize-seng

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

2

Værelse - 1 kingsize-seng (Cass, 1 King Bed)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

Gæsteanmeldelser af Shinola Hotel

9.2

Fremragende!

Baseret på 1.167 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Shinola Hotel får stor ros for sine stilfulde og rummelige værelser og et usædvanligt venligt personale, hvor mange gæster fremhæver det butiksprægede design, komfortable senge og den centrale beliggenhed i Detroit, tæt på stadioner, restauranter, butikker og underholdning.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

Shinola Hotel får stor ros for sine stilfulde og rummelige værelser og et usædvanligt venligt personale, hvor mange gæster fremhæver det butiksprægede design, komfortable senge og den centrale beliggenhed i Detroit, tæt på stadioner, restauranter, butikker og underholdning.

Hotellets restauranter og barer imponerer ofte, selvom morgenmaden og room service kan være langsom eller uregelmæssig. Almindelige ulemper omfatter støj fra gaden om natten, lejlighedsvise vedligeholdelses- eller temperaturproblemer og sporadisk rengøring eller service. Valet-parkering er praktisk, men kan være dyrt. Forvent et stilfuldt og centralt ophold med varm service og en smule støj fra byen.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Hotellets restauranter og barer får ofte ros, og der tilbydes valet-parkering og en plads til kæledyrs behov. Nogle nævner, at valet-parkeringen kan være dyr eller lejlighedsvis langsom, og der er ingen pool.

Relaterede gæsteanmeldelser

10

Daniel

15. feb. 2025

·

Overnattede 1 nat

Restaurant was great! Bar was great! Great vibe overall!

Restaurant was great! Bar was great! Great vibe overall!

10

PETER

9. jun. 2025

·

Overnattede 1 nat

Great location, fantastic staff, gorgeous design features and very good Italian restaurant.

Great location, fantastic staff, gorgeous design features and very good Italian restaurant.

10

heather

8. aug. 2025

·

Overnattede 1 nat

This place NO MATTER WHAT is going on, on the outside world..let me down. In fact and i will surely never especially now a days say that about too many properties in the Downtown Detroit vicinity and inner/outer suburbian areas such as..Troy, Southfield Farmington..just a lot of hype with not much else. The Shinola prides themselves on a one of a kind, unique, personalized experience whether yolur 1st or 5th time. Each time is a new experience, adventure scenery. All of the bedding/beds is PLUSH! If you have stuff things too do, hit the bed last thing bc you WILL MELT right into it. Honestly could rant and rave about this entire place however, seeing is believing. If you are looking for peaceful, blackout, hot showers, in room dining and just some good ole me time heres your place. You want a terrace balcony room with a mini bar anc in the heart of the party, this is a classy, boutique hotel. No self parking. Valet only.Within walking distance of anything your heart fancies!!

This place NO MATTER WHAT is going on, on the outside world..let me down. In fact and i will surely never especially now a days say that about too many properties in the Downtown Detroit vicinity and inner/outer suburbian areas such as..Troy, Southfield Farmington..just a lot of hype with not much else. The Shinola prides themselves on a one of a kind, unique, personalized experience whether yolur 1st or 5th time. Each time is a new experience, adventure scenery. All of the bedding/beds is PLUSH! If you have stuff things too do, hit the bed last thing bc you WILL MELT right into it. Honestly could rant and rave about this entire place however, seeing is believing. If you are looking for peaceful, blackout, hot showers, in room dining and just some good ole me time heres your place. You want a terrace balcony room with a mini bar anc in the heart of the party, this is a classy, boutique hotel. No self parking. Valet only.Within walking distance of anything your heart fancies!!

10

Michael

13. apr. 2025

·

Overnattede 1 nat

Great hotel and outstanding service. Will at the front desk was very helpful.

Great hotel and outstanding service. Will at the front desk was very helpful.

10

michelle L

13. nov. 2023

·

Overnattede 1 nat

loved the accommodations and staff, did not have a pool but was very clean and comfortable. would have loved access to coffee in the lobby or pot with coffee offered in room. the one there was not ideal in our opinion.maybe a keurig. room service was a plus. thank you. enjoyed our stay

loved the accommodations and staff, did not have a pool but was very clean and comfortable. would have loved access to coffee in the lobby or pot with coffee offered in room. the one there was not ideal in our opinion.maybe a keurig. room service was a plus. thank you. enjoyed our stay

10

Michele

7. maj 2025

·

Overnattede 1 nat

Parking is rather pricey but I guess it is in all big cities. Unfortunately no discount for hotel guests. Everything about this hotel is 5 star. It’s a beautiful boutique hotel in a great location

Parking is rather pricey but I guess it is in all big cities. Unfortunately no discount for hotel guests. Everything about this hotel is 5 star. It’s a beautiful boutique hotel in a great location

10

Anthony

12. maj 2024

·

Overnattede 1 nat

Always a great stay. Made use of the restaurant for lunch & drinks & breakfast. Gym helped swear out the celebration. Perfect location for our needs.

Always a great stay. Made use of the restaurant for lunch & drinks & breakfast. Gym helped swear out the celebration. Perfect location for our needs.

10

Jason

13. aug. 2025

·

Overnattede 2 nætter

The Shinola is one of a kind and what a great stay. Brunch at the San Morella was very good. The bar is also recommended. Rooms were gracious and well appointed. I cannot wait to stay there again. Also, conveniently located near Mad cap coffee which is amazing

The Shinola is one of a kind and what a great stay. Brunch at the San Morella was very good. The bar is also recommended. Rooms were gracious and well appointed. I cannot wait to stay there again. Also, conveniently located near Mad cap coffee which is amazing

8

Neil

23. nov. 2023

·

Overnattede 2 nætter

Pros: -Absolutely perfect location, walkable to everything downtown D has to offer - Hotel [not bar or San Morello] staff are friendly, professional, and very pleasant - Room decor, amenities and size were very nice. Cons: - Staff at both bar and San Morello seriously couldn't be less ar&&ed about service; spent most of their time talking to one another and showed the least amount of enthusiasm for their clients I've seen in ages! - And speaking of the bar, be prepared for LOUD! I mean AIRPLANE TAKE OFF DECIBEL LOUD! Be aware that being resident in the hotel won't help you to get in when it's prime time... - Room was a bit tired and beat up; needed a good refresh

Pros: -Absolutely perfect location, walkable to everything downtown D has to offer - Hotel [not bar or San Morello] staff are friendly, professional, and very pleasant - Room decor, amenities and size were very nice. Cons: - Staff at both bar and San Morello seriously couldn't be less ar&&ed about service; spent most of their time talking to one another and showed the least amount of enthusiasm for their clients I've seen in ages! - And speaking of the bar, be prepared for LOUD! I mean AIRPLANE TAKE OFF DECIBEL LOUD! Be aware that being resident in the hotel won't help you to get in when it's prime time... - Room was a bit tired and beat up; needed a good refresh

10

Sara

6. maj 2025

·

Overnattede 2 nætter

We had a delightful time at the Shinola Hotel this past weekend! We brought our two dogs, and the staff kindly gave us a room right next to the pet relief terrace on the 4th floor. Everyone was incredibly friendly and helpful, the restaurant was delicious, our room was lovely, and the location is amazing. We will definitely be back!

We had a delightful time at the Shinola Hotel this past weekend! We brought our two dogs, and the staff kindly gave us a room right next to the pet relief terrace on the 4th floor. Everyone was incredibly friendly and helpful, the restaurant was delicious, our room was lovely, and the location is amazing. We will definitely be back!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Mange beskriver ejendommen og værelserne som rene og velholdte, men flere nævner mangler, såsom plettede sengetøj, støvede hjørner, beskidte tæpper eller manglende rengøring, og nogle bemærker lugt- eller rygproblemer.

Relaterede gæsteanmeldelser

10

Maripat

19. nov. 2024

·

Overnattede 3 nætter

It was clean,spacious and comfortable. Great bathroom and lots of drawers and hanging space. Needs brighter light bulbs in. the room. Very good location.

It was clean,spacious and comfortable. Great bathroom and lots of drawers and hanging space. Needs brighter light bulbs in. the room. Very good location.

6

Ann-Christin

3. apr. 2025

·

Overnattede 2 nætter

Love the Shinola design and was very excited to stay here - but will not return. Dont get me wrong, the design of the room was great and the check in was friendly and a glass of bubbly was received. The films telling about brand, materials, design etc was great to watch. Comfortable bed. But the cleaning between the days was so poor and had dust in the corners and mold in the "zink hole". Don't even think the pillows were fluffed between the days. The beautiful Shinola alarm clock showed wrong time (1 hour) and be prepared to wait very long if you having breakfast in house. It did not live up to expectations and there are plenty of other hotels out there I rather try next time. But location is great, value for money less.

Love the Shinola design and was very excited to stay here - but will not return. Dont get me wrong, the design of the room was great and the check in was friendly and a glass of bubbly was received. The films telling about brand, materials, design etc was great to watch. Comfortable bed. But the cleaning between the days was so poor and had dust in the corners and mold in the "zink hole". Don't even think the pillows were fluffed between the days. The beautiful Shinola alarm clock showed wrong time (1 hour) and be prepared to wait very long if you having breakfast in house. It did not live up to expectations and there are plenty of other hotels out there I rather try next time. But location is great, value for money less.

10

Lisa

30. jan. 2024

·

Overnattede 1 nat

Very clean and comfortable hotel. We will be back.

Very clean and comfortable hotel. We will be back.

8

Mea

30. okt. 2024

·

Overnattede 2 nætter

Everything was ok except the towels in the room had stains on them.

Everything was ok except the towels in the room had stains on them.

8

Sarah

2. maj 2024

·

Overnattede 1 nat

Great walkable location. Nice hotel. We were a little disappointed that the TV didn’t work and when I called to check on it no one called me back, but that wasn’t a huge deal since we weren’t in our room a ton. There was also water in the coffee pot, which made me wonder what else they didn’t clean. Overall though was decent stay. Great location.

Great walkable location. Nice hotel. We were a little disappointed that the TV didn’t work and when I called to check on it no one called me back, but that wasn’t a huge deal since we weren’t in our room a ton. There was also water in the coffee pot, which made me wonder what else they didn’t clean. Overall though was decent stay. Great location.

6

JANESSA

9. jul. 2024

·

Overnattede 1 nat

Lobby and dining in hotel was an enjoyable experience and clean. I was disappointed in the cleanliness of the room. The large area rug was absolutely filthy. Given the cost of the room, buy a new rug, geez!

Lobby and dining in hotel was an enjoyable experience and clean. I was disappointed in the cleanliness of the room. The large area rug was absolutely filthy. Given the cost of the room, buy a new rug, geez!

10

Lisa

8. dec. 2024

·

Overnattede 1 nat

Everything was top notch. Staff were friendly and helpful. Accommodations were stylish and clean. Would recommend the Shinola Hotel to everyone!!!

Everything was top notch. Staff were friendly and helpful. Accommodations were stylish and clean. Would recommend the Shinola Hotel to everyone!!!

10

Olivia

7. sep. 2025

·

Overnattede 2 nætter

Staff was very accommodating! Upon arrival Mark helped us out a lot with getting our bags to our room and really genuine service. Great guy made you feel welcome! AJ helped with valet and did an awesome job also helping us load the car and making sure we were all set! Room was clean, cozy and just the perfect vibe for our stay!

Staff was very accommodating! Upon arrival Mark helped us out a lot with getting our bags to our room and really genuine service. Great guy made you feel welcome! AJ helped with valet and did an awesome job also helping us load the car and making sure we were all set! Room was clean, cozy and just the perfect vibe for our stay!

2

jennifer

12. jan. 2025

·

Overnattede 1 nat

There were clipped toenails in my room

There were clipped toenails in my room

10

Morgan

11. apr. 2023

·

Overnattede 3 nætter

The hotel is in a great location! It is clean and very well maintained.

The hotel is in a great location! It is clean and very well maintained.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er stilfulde og ofte rummelige med meget komfortable senge, store brusekabiner eller badekar og nogle med udsigt over byen. Ulemper, der nævnes, omfatter støj fra gaden, lejlighedsvise vedligeholdelses- eller temperaturproblemer og sporadiske tekniske problemer på værelset, f.eks. med tv eller stikkontakter.

Relaterede gæsteanmeldelser

4

Alexis

5. dec. 2023

·

Overnattede 1 nat

Our heat didn't work in the room and they weren't able to fix it, so we froze all night. Not the best experience for the amount of money we paid.

Our heat didn't work in the room and they weren't able to fix it, so we froze all night. Not the best experience for the amount of money we paid.

8

Stewart

11. okt. 2024

·

Overnattede 2 nætter

Missed the Tigers playoff game due to no TV service

Missed the Tigers playoff game due to no TV service

8

Barbara

7. apr. 2024

·

Overnattede 1 nat

The room great, the bed great, the bathroom great, the books a nice touch. Only issue was noise from the street late into the night from revving cars and revelers. Better windows?

The room great, the bed great, the bathroom great, the books a nice touch. Only issue was noise from the street late into the night from revving cars and revelers. Better windows?

10

Elizabeth

21. okt. 2025

·

Overnattede 1 nat

Staff was amazing. Check in was very efficient. The loft king room was very spacious. All in all, a wonderful stay. We'll be back!

Staff was amazing. Check in was very efficient. The loft king room was very spacious. All in all, a wonderful stay. We'll be back!

10

Jan

3. nov. 2024

·

Overnattede 1 nat

We love your hotel and have stayed with you a few times and have one future date at the moment. The attention to detail is awesome. Our recent room seemed to be showing some signs of wear. The bed had a hump in the middle and pronounced depressions on both side. The sofa was a bit saggy. The bathroom and shower were excellent and things were very clean.

We love your hotel and have stayed with you a few times and have one future date at the moment. The attention to detail is awesome. Our recent room seemed to be showing some signs of wear. The bed had a hump in the middle and pronounced depressions on both side. The sofa was a bit saggy. The bathroom and shower were excellent and things were very clean.

10

Erlinda

8. jul. 2025

·

Overnattede 1 nat

This hotel beautifully blends modern and classic design elements. The suite I had was enormous, impeccably clean, and offered a stunning view. I particularly enjoyed the luxurious rainfall shower and the deep soaking bath, which added a touch of relaxation to my stay. The bed, pillows, and couch were incredibly comfortable, making it easy to unwind after a long day. The amenities provided were thoughtful and added to the overall experience. I appreciated the bathrobe, slippers, and the availability of tea and coffee. However, my stay was marred by a significant noise issue. The sound of motorcycles was quite disruptive, making it difficult to sleep until around 3 AM, even with the white noise machine provided. A suggestion for improvement would be the addition of bath salts for the tub, which would enhance the relaxation experience further.

This hotel beautifully blends modern and classic design elements. The suite I had was enormous, impeccably clean, and offered a stunning view. I particularly enjoyed the luxurious rainfall shower and the deep soaking bath, which added a touch of relaxation to my stay. The bed, pillows, and couch were incredibly comfortable, making it easy to unwind after a long day. The amenities provided were thoughtful and added to the overall experience. I appreciated the bathrobe, slippers, and the availability of tea and coffee. However, my stay was marred by a significant noise issue. The sound of motorcycles was quite disruptive, making it difficult to sleep until around 3 AM, even with the white noise machine provided. A suggestion for improvement would be the addition of bath salts for the tub, which would enhance the relaxation experience further.

10

Lindsay

29. sep. 2025

·

Overnattede 1 nat

This place is worth the money. Stayed for 1 night for my wife’s birthday, and was shocked by how big and comfortable the room is. Was absolutely surprised to see a massive tub in the room. The bed is the most comfortable Ive ever experienced with a hotel. Would definitely stay here again!

This place is worth the money. Stayed for 1 night for my wife’s birthday, and was shocked by how big and comfortable the room is. Was absolutely surprised to see a massive tub in the room. The bed is the most comfortable Ive ever experienced with a hotel. Would definitely stay here again!

10

Carolyn

1. aug. 2025

·

Overnattede 2 nætter

Where do I even begin? I live in Detroit and was long overdue for a staycation. I splurged a bit, but every penny was worth it. Every single staff member I encountered was incredibly warm, thoughtful, and accommodating—how is that even possible? My room faced Woodward, yet it was perfectly quiet thanks to top-notch soundproofing. And that waterfall shower? Made me feel downright luxurious. I truly can’t wait to come back. I will say I’m not a fan of Hotels.com’s customer service.

Where do I even begin? I live in Detroit and was long overdue for a staycation. I splurged a bit, but every penny was worth it. Every single staff member I encountered was incredibly warm, thoughtful, and accommodating—how is that even possible? My room faced Woodward, yet it was perfectly quiet thanks to top-notch soundproofing. And that waterfall shower? Made me feel downright luxurious. I truly can’t wait to come back. I will say I’m not a fan of Hotels.com’s customer service.

10

Annalisa

21. mar. 2025

·

Overnattede 2 nætter

The staff was welcoming, professional and helpful, especially Dimitrius.The room was large and had all the necessities of a home, a place for the suitcase and ample hanging room. The vanity table and close up mirror made it easy to put in my contacts and get ready for the day. The attention to details were appreciated. I would highly recommend the Shinola!

The staff was welcoming, professional and helpful, especially Dimitrius.The room was large and had all the necessities of a home, a place for the suitcase and ample hanging room. The vanity table and close up mirror made it easy to put in my contacts and get ready for the day. The attention to details were appreciated. I would highly recommend the Shinola!

8

Kathy

17. aug. 2025

·

Overnattede 2 nætter

The check in was great!! Valet was great.. Got up to our room what a beautiful space it was. Our room did have a running toilet it did it probably every ten minutes, even with the toilet room door shut. We were on the fourth floor our room was a little toasty and we had the air turned down. The bed was amazing. Shower was a little confusing, but we got it. The continental breakfast at the hotels restaurant was good the first day we got a plate with bacon, I like bacon but this bacon wasn’t done I couldn’t eat it. They really don’t explain to you like what to expect like we didn’t know you had to wait for a receipt it’s kinda embarrassing when you’ve never been to a place so you don’t know what to expect don’t was just odd.. over all the stay was great the atmosphere is great.

The check in was great!! Valet was great.. Got up to our room what a beautiful space it was. Our room did have a running toilet it did it probably every ten minutes, even with the toilet room door shut. We were on the fourth floor our room was a little toasty and we had the air turned down. The bed was amazing. Shower was a little confusing, but we got it. The continental breakfast at the hotels restaurant was good the first day we got a plate with bacon, I like bacon but this bacon wasn’t done I couldn’t eat it. They really don’t explain to you like what to expect like we didn’t know you had to wait for a receipt it’s kinda embarrassing when you’ve never been to a place so you don’t know what to expect don’t was just odd.. over all the stay was great the atmosphere is great.

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Service

Servicen beskrives bredt som venlig, imødekommende og professionel ved valet og i receptionen. Nogle gæster rapporterer forsinkelser eller misforståelser med rengøringen, værelsets klarhed og opfølgning på anmodninger.

Relaterede gæsteanmeldelser

10

Jay

14. jun. 2025

·

Overnattede 1 nat

Very nice hotel. Check in was quick and seamless. Will did a great job. Valet was quick and efficient. If we stay in Detroit again it’s the hotel I would pick.

Very nice hotel. Check in was quick and seamless. Will did a great job. Valet was quick and efficient. If we stay in Detroit again it’s the hotel I would pick.

10

Justina

13. maj 2025

·

Overnattede 1 nat

From check in to check out every was wonderful. Thoughtful details in the room, beautiful decor, and people going out of their way consistently to make your stay more pleasurable. A special shout out to Will at the front desk for his sharp wit and welcoming nature. Could not have asked for a better stay!

From check in to check out every was wonderful. Thoughtful details in the room, beautiful decor, and people going out of their way consistently to make your stay more pleasurable. A special shout out to Will at the front desk for his sharp wit and welcoming nature. Could not have asked for a better stay!

8

Jeffrey

18. feb. 2025

·

Overnattede 3 nætter

Very nice hotel with decent service, but misses the mark of a true 4 or 5 star destination. Stayed here 4 nights to attend an event and a wedding. Good: Staff was very nice and accommodating. Allowed us an early check in. The room was nice and well laid out. Hotel property was nice and kept clean. Bad: Room was only cleaned 1 time in 5 days despite requests (unacceptable for a $700/ night room). No room service. Ordered food from San Morello, received a text that order was ready, and still had to wait 10 minutes upon arrival. Valet was very unorganized and chaotic.

Very nice hotel with decent service, but misses the mark of a true 4 or 5 star destination. Stayed here 4 nights to attend an event and a wedding. Good: Staff was very nice and accommodating. Allowed us an early check in. The room was nice and well laid out. Hotel property was nice and kept clean. Bad: Room was only cleaned 1 time in 5 days despite requests (unacceptable for a $700/ night room). No room service. Ordered food from San Morello, received a text that order was ready, and still had to wait 10 minutes upon arrival. Valet was very unorganized and chaotic.

8

Brian

15. jun. 2024

·

Overnattede 1 nat

Room wasn't ready at 6:30 pm

Room wasn't ready at 6:30 pm

10

Audrey

16. jul. 2024

·

Overnattede 2 nætter

Customer service was exceptional! Good food and service on site. Rooms clean and housekeeping very efficient and professional. Front desk staff flexible, accommodating and inviting. Good location with great shopping and sights! Valet team organized and timely!

Customer service was exceptional! Good food and service on site. Rooms clean and housekeeping very efficient and professional. Front desk staff flexible, accommodating and inviting. Good location with great shopping and sights! Valet team organized and timely!

10

Rebecca

14. sep. 2025

·

Overnattede 3 nætter

Excellent hotel. Gorgeously appointed. Lovely room. Had a bit of trouble getting service. One day they didn’t clean our room despite saying they were sending someone. Another time our request for shampoo/conditioner (which weren’t stocked when we arrived to the room) never arrived. Otherwise lovely.

Excellent hotel. Gorgeously appointed. Lovely room. Had a bit of trouble getting service. One day they didn’t clean our room despite saying they were sending someone. Another time our request for shampoo/conditioner (which weren’t stocked when we arrived to the room) never arrived. Otherwise lovely.

10

Enrique

7. maj 2025

·

Overnattede 2 nætter

Excellent hotel all around.

Excellent hotel all around.

8

Carson

30. jul. 2025

·

Overnattede 1 nat

I have wanted to stay at Shinola Hotel for some time! It did not exceed expectations but did offer an enjoyable brand experience design wise. I would not recommend this stay based on hospitality or services as I found they were minimal-to-none aside from the quick valet service upon arrival and departure.

I have wanted to stay at Shinola Hotel for some time! It did not exceed expectations but did offer an enjoyable brand experience design wise. I would not recommend this stay based on hospitality or services as I found they were minimal-to-none aside from the quick valet service upon arrival and departure.

10

Jennifer

28. apr. 2025

·

Overnattede 2 nætter

This is our second time staying at Shinola and both times were incredible. The staff is a huge part of what makes this hotel worth it.

This is our second time staying at Shinola and both times were incredible. The staff is a huge part of what makes this hotel worth it.

10

Christine

28. maj 2025

·

Overnattede 1 nat

The service at the Shinola was excellent. Will checked us in and provided the complimentary champagne and was very friendly and professional. We also found the Bellhops to be very attentive. The hotel is beautiful. The restaurant service was good. The bar service was fantastic, especially Olivia

The service at the Shinola was excellent. Will checked us in and provided the complimentary champagne and was very friendly and professional. We also found the Bellhops to be very attentive. The hotel is beautiful. The restaurant service was good. The bar service was fantastic, especially Olivia

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Lokation

Central beliggenhed i centrum, der ligger i gåafstand fra Comerica Park, Ford Field, Little Caesars Arena og mange spise- og shoppingmuligheder. Flere anmeldelser advarer om støj fra gaden om natten og lejlighedsvis byggeri i nærheden.

Relaterede gæsteanmeldelser

8

Ronda

19. jul. 2024

·

Overnattede 1 nat

The staff was very friendly and helpful. The room was very spacious and nicely decorated. The only thing that would make this hotel absolutely awesome would be getting windows to block out the traffic noises. We didn't hear inside noises but tons of traffic noises.

The staff was very friendly and helpful. The room was very spacious and nicely decorated. The only thing that would make this hotel absolutely awesome would be getting windows to block out the traffic noises. We didn't hear inside noises but tons of traffic noises.

8

Kevin

23. okt. 2024

·

Overnattede 3 nætter

Great location, very central. Was in town for the Detroit Marathon and the hotel was close to everything, especially the finish line!

Great location, very central. Was in town for the Detroit Marathon and the hotel was close to everything, especially the finish line!

8

Dawn

17. mar. 2024

·

Overnattede 1 nat

Very spacious great location but with it being on a main road our room was super noisy with sirens above ground subway system and noisy “muscles” cars going up and down the strip Lovely main floor lobby and bar. Would stay again but would ask for a different room location.

Very spacious great location but with it being on a main road our room was super noisy with sirens above ground subway system and noisy “muscles” cars going up and down the strip Lovely main floor lobby and bar. Would stay again but would ask for a different room location.

10

Catherine

6. apr. 2025

·

Overnattede 2 nætter

Short walk to Ford Field, Comerica and Little Caesars Arena. About a 30 minute Uber ride from airport. Would stay here again for sure!

Short walk to Ford Field, Comerica and Little Caesars Arena. About a 30 minute Uber ride from airport. Would stay here again for sure!

10

Randall

4. jul. 2025

·

Overnattede 1 nat

Fabulous hotel - friendly and helpful staff, lovely room with generous amenities, walkable location. Highly recommended!!!

Fabulous hotel - friendly and helpful staff, lovely room with generous amenities, walkable location. Highly recommended!!!

10

Kaycee

23. jun. 2024

·

Overnattede 1 nat

Beautiful hotel in an excellent location - walking distance to ford field and comerica

Beautiful hotel in an excellent location - walking distance to ford field and comerica

10

Michael

22. jul. 2024

·

Overnattede 3 nætter

Loved the property. Great location in Detroit. Go see the city. It’s great.

Loved the property. Great location in Detroit. Go see the city. It’s great.

10

Ken

12. maj 2025

·

Overnattede 1 nat

It’s about a 6 minute walk to Coamerica Park

It’s about a 6 minute walk to Coamerica Park

8

Joe

18. aug. 2025

·

Overnattede 1 nat

Nice place, good location

Nice place, good location

10

Carrie

12. jul. 2025

·

Overnattede 3 nætter

Central location

Central location

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Spisning

San Morello og barerne roses ofte for lækker mad og drikkevarer, og mange nød brunchen. Flere anmeldelser nævner langsom eller uregelmæssig morgenmad og room service, og nogle bemærker ligegyldig eller uhøflig service fra vært/barpersonalet.

Relaterede gæsteanmeldelser

10

Jasmine

22. jun. 2025

·

Overnattede 1 nat

Enjoyed this hotel! Pleasant rooms and various spaces as well as great restaurants in the hotel. Lots of shops and restaurants nearby. Service was excellent. From the time I walked in, everyone was kind and willing to help. There was a small issue with my room but Alecia in housekeeping fixed it right away and more than made up for any inconvenience I had as result. She was amazing and made my day with her outstanding service! Great to see someone who is such a kind person and takes real pride in their work! I will definitely stay there again!

Enjoyed this hotel! Pleasant rooms and various spaces as well as great restaurants in the hotel. Lots of shops and restaurants nearby. Service was excellent. From the time I walked in, everyone was kind and willing to help. There was a small issue with my room but Alecia in housekeeping fixed it right away and more than made up for any inconvenience I had as result. She was amazing and made my day with her outstanding service! Great to see someone who is such a kind person and takes real pride in their work! I will definitely stay there again!

10

PETER

9. jun. 2025

·

Overnattede 1 nat

Great location, fantastic staff, gorgeous design features and very good Italian restaurant.

Great location, fantastic staff, gorgeous design features and very good Italian restaurant.

10

Sarah

26. jul. 2024

·

Overnattede 1 nat

Hotel was very nice. Staff was very friendly and helpful. Dinner and breakfast at San morello was awesome.

Hotel was very nice. Staff was very friendly and helpful. Dinner and breakfast at San morello was awesome.

8

Mackenzie

28. jul. 2023

·

Overnattede 1 nat

Overall nice hotel, great location. The restaurant was not good.

Overall nice hotel, great location. The restaurant was not good.

10

Jason

13. aug. 2025

·

Overnattede 2 nætter

The Shinola is one of a kind and what a great stay. Brunch at the San Morella was very good. The bar is also recommended. Rooms were gracious and well appointed. I cannot wait to stay there again. Also, conveniently located near Mad cap coffee which is amazing

The Shinola is one of a kind and what a great stay. Brunch at the San Morella was very good. The bar is also recommended. Rooms were gracious and well appointed. I cannot wait to stay there again. Also, conveniently located near Mad cap coffee which is amazing

10

Jodi

18. sep. 2024

·

Overnattede 2 nætter

Had an excellent visit. The arrangement with the nearby restaurant for breakfast may need a bit of a rethinking, the food and service wasn’t up to par with the hotel.

Had an excellent visit. The arrangement with the nearby restaurant for breakfast may need a bit of a rethinking, the food and service wasn’t up to par with the hotel.

10

Jason

8. mar. 2023

·

Overnattede 1 nat

The Galley King room was spacious and comfortable. The hotel is beautiful and San Morello is amazing. The only downside to the hotel is as the breakfast. Everything we ordered came out over cooked, more over cooked than I’ve ever seen breakfast cooked. Over easy eggs came out basically hard boiled. They brought up 2 more eggs quickly but those we about the same. Our breakfast potatoes were hard as a rock and our other order, Eggs Al Forno was hard as a rock too. All that for a $70 breakfast. Overall we loved it there, the place is amazing, just avoid the breakfast.

The Galley King room was spacious and comfortable. The hotel is beautiful and San Morello is amazing. The only downside to the hotel is as the breakfast. Everything we ordered came out over cooked, more over cooked than I’ve ever seen breakfast cooked. Over easy eggs came out basically hard boiled. They brought up 2 more eggs quickly but those we about the same. Our breakfast potatoes were hard as a rock and our other order, Eggs Al Forno was hard as a rock too. All that for a $70 breakfast. Overall we loved it there, the place is amazing, just avoid the breakfast.

8

Tessa

16. aug. 2024

·

Overnattede 2 nætter

Overall the hotel was fantastic! Loved the rooms and the experience of check in and valet was great. Awesome location to Ford Field as well and dining options. Only flaw I would say was breakfast. The staff were quiet slow and seemed frustrated by simple requests like a coffee top up or ketchup. Not sure what was going on but did not encourage me to eat at the restaurant for other occasions.

Overall the hotel was fantastic! Loved the rooms and the experience of check in and valet was great. Awesome location to Ford Field as well and dining options. Only flaw I would say was breakfast. The staff were quiet slow and seemed frustrated by simple requests like a coffee top up or ketchup. Not sure what was going on but did not encourage me to eat at the restaurant for other occasions.

8

Brian James

10. nov. 2023

·

Overnattede 1 nat

The room service was not good. Sloppy and greasy food. Could have fed the family fast food and would have been better and cheaper. Would recommend eating prior to arriving and bring a coffee pot. Complimentary amenities leave a lot to be desired. The good news is a bottom shelf bottle of vodka s only $250. Surely that could help pay for a coffee pot in each room. Okay stay but nothing more than best western

The room service was not good. Sloppy and greasy food. Could have fed the family fast food and would have been better and cheaper. Would recommend eating prior to arriving and bring a coffee pot. Complimentary amenities leave a lot to be desired. The good news is a bottom shelf bottle of vodka s only $250. Surely that could help pay for a coffee pot in each room. Okay stay but nothing more than best western

8

Angela

27. apr. 2025

·

Overnattede 2 nætter

Our only problem was with dining at San Morello twice. Dinner: staging of food was awkward with appetizers coming out after dinner arrived. Breakfast this morning took 50 minutes to receive basic breakfast with over half of items not delivered.

Our only problem was with dining at San Morello twice. Dinner: staging of food was awkward with appetizers coming out after dinner arrived. Breakfast this morning took 50 minutes to receive basic breakfast with over half of items not delivered.

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10

Susan

for 3 uger siden

·

Overnattede 2 nætter

Perfect stay in Detroit.

Perfect stay in Detroit.

6

Kimberly

17. aug. 2026

·

Overnattede 1 nat

Bedding was lacking, shower pressure was weak and the noise outside is dreadful on a Saturday night...staff was great and location to sporting events top notch.

Bedding was lacking, shower pressure was weak and the noise outside is dreadful on a Saturday night...staff was great and location to sporting events top notch.

10

Ryan

7. aug. 2026

·

Overnattede 2 nætter

Stunning hotel with exceptional service and incredible on site restaurants and bars. The hotel is so close to so many great venues, all within a 10 minute walk.

Stunning hotel with exceptional service and incredible on site restaurants and bars. The hotel is so close to so many great venues, all within a 10 minute walk.

10

Rafael

31. jul. 2026

·

Overnattede 1 nat

Would stay here again

Would stay here again

10

Brian

23. jul. 2026

·

Overnattede 2 nætter

First time staying at Shinola; it was like a 5 star resort in an urban setting. The entire complex is laid out so well! There are multiple restaurants, bars, shops, walkways….. it feels like you’ve left the hotel, but you haven’t even left the block it’s on. The rooms are nearly soundproof and you can blast the stereo (yes, they put big Bluetooth speakers in each room) without bothering your neighbors….. we tried it and stood outside the door, couldn’t hear a thing! I don’t ever want to stay at another hotel in Detroit.

First time staying at Shinola; it was like a 5 star resort in an urban setting. The entire complex is laid out so well! There are multiple restaurants, bars, shops, walkways….. it feels like you’ve left the hotel, but you haven’t even left the block it’s on. The rooms are nearly soundproof and you can blast the stereo (yes, they put big Bluetooth speakers in each room) without bothering your neighbors….. we tried it and stood outside the door, couldn’t hear a thing! I don’t ever want to stay at another hotel in Detroit.

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