Fairfield Inn & Suites by Marriott El Dorado

Pool not open, ice machine not working, restaurant not open, bar not open, didn’t write my room number on the card envelope, door not working properly, this place needs some love

The property was very clean. The parking lot was full but the hotel was so quiet.

Wings best in town.

Great facility in tip top condition

Location. Rooms not cleaned daily. Noisy air condition. Breads at breakfast like hockey pucks. Nice facility poorly managed. At check in, no one at desk. Another guest waiting ahead of me.

Friendly staff greet you upon checking in. Nice area for breakfast with a bar that is open in the evening. Nice place to stay.

Joy is the best! Worked the bar and frint desk.

This hotel is very nice. The rooms feel new and clean. I appreciated the pool and free breakfast. Fairfield supposedly has a happy hour but they were short-staffed. Additionally, we booked a suite and were told none were available because we used Hotels.com instead of their website. This was mildly disappointing but not a deal breaker; however, I wouldn't have minded a discounted rate for the trouble.

The service was great….The facility was very clean and kept up very nice….Would stay again!!!

Cleanliness and friendly staff.

The property was very clean. The parking lot was full but the hotel was so quiet.

It was clean the rooms were comfortable and staff was great

Friendly service, Clean room, and good breakfast.

This was a great stay. The place was clean and updated. The breakfast was good and the staff was very friendly. Be sure to request made service as their policy only covers made service every other day. Definitely would recommend and stay again.

The hotel was very clean. The employees friendly. The lady that was doing breakfast interacted with people and helped them with keeping breakfast well stocked , and super clean. Overall our two day stay was very enjoyable.

Hotel is centrally located. Clean, great shower, comfy bed and linens. Terrific front check in staff. We will surely stay here again.

Staff was super nice and it was convenient for our travels—rooms were comfortable and clean.

Staff very courteous and hotel quiet and clean.

Location. Rooms not cleaned daily. Noisy air condition. Breads at breakfast like hockey pucks. Nice facility poorly managed. At check in, no one at desk. Another guest waiting ahead of me.

Room was quiet, comfortable bed, shower with plenty of hot water. My husband loved the breakfast. Front desk personnel very friendly and helpful!

I was attending a wedding in Magnolia, stayed here for one night. It was a good and peaceful rest here. Will book again.

Only negative was the noise from other rooms. Thank goodness my neighbors went to bed at a reasonable hour because their conversations were loud. Last time I stayed there I could hear a neighbor snoring.

Hotel is centrally located. Clean, great shower, comfy bed and linens. Terrific front check in staff. We will surely stay here again.

The room smelled musty or moldy. Not sure if it was the carpet or the filter on the AC unit. Also the exhaust fan in the bathroom was not working. The beds where hard and the pull out bed was broke down so it could not be used.

Staff very courteous and hotel quiet and clean.

No electrical outlets at bedside for medical devices. Shower temperature very hard to regulate - lack of cold water so temp was overly hot.

This place is quiet and clean. It is conveniently located right off the main street. Staff is very friendly and accomodating. We did have one minor problem. The internet did connect to the TV to allow us to access apps. They responded to our report and sent staff check it out. Unfortunately. The problem was not resolved.

This hotel stay was lovely. Had no issues with checking in or out & the staff was very friendly. Our room was exactly what we booked (handicap w/ roll in shower). I’d definitely stay again.

Very restful and quiet

I booked two rooms at this hotel and when I got there only one had came across. My confirmation said two. The one that came across wasn’t available because the 3rd party booking site (hotels.com) and their system was not communicating so the hotel got overbooked. I was very confused with the way the girl at the front desk explained this because I thought she was telling me I had one room. Nope, no rooms at all! Ok so understandable about the system glitch. That’s not where the bad review comes in. I still got charges for one room. Called and got the same girl and she says she knows she canceled it. I said but I had two rooms and you only canceled one so that’s probably where the problem is. She has no idea and says it might be the 3rd parties place to fix it. She calls the manager that is out for the day and that was no help either. She calls me back saying she is not comfortable with the system and the manager did not want to explain it over the phone how to look it up. It will be tomorrow before the manager can fix it. I said ok so it will be tomorrow, but it will be refunded? She said she didn’t know if it would be refunded just that the manager couldn’t look until tomorrow. I asked for another manager and she said he was a new hire also and didn’t know the system either. This hotel has terrible customer service!

Room was quiet, comfortable bed, shower with plenty of hot water. My husband loved the breakfast. Front desk personnel very friendly and helpful!

Good breakfast options, friendly and helpful staff.

The staff is very welcoming and helping. The room is always great. there are many places to stay in El Dorado, but most I would not stay the night in and the only other property that rates as high as this one is much more expensive.

The hotel was very clean. The employees friendly. The lady that was doing breakfast interacted with people and helped them with keeping breakfast well stocked , and super clean. Overall our two day stay was very enjoyable.

Staff was super nice and it was convenient for our travels—rooms were comfortable and clean.

Great hotel and friendly staff! The complimentary breakfast was also good. I would definitely stay here again.

Location. Rooms not cleaned daily. Noisy air condition. Breads at breakfast like hockey pucks. Nice facility poorly managed. At check in, no one at desk. Another guest waiting ahead of me.

Friendly staff greet you upon checking in. Nice area for breakfast with a bar that is open in the evening. Nice place to stay.

Joy is the best! Worked the bar and frint desk.

Very nice & new quiet hotel with close by options for dining. Beds were very comfortable too

I was attending a wedding in Magnolia, stayed here for one night. It was a good and peaceful rest here. Will book again.

The hotel staff were all extremely nice and helpful. The hotel is modern, clean, and close to several food locations, etc. I enjoyed their breakfast options as well.

Hotel is centrally located. Clean, great shower, comfy bed and linens. Terrific front check in staff. We will surely stay here again.

Staff was super nice and it was convenient for our travels—rooms were comfortable and clean.

This place is quiet and clean. It is conveniently located right off the main street. Staff is very friendly and accomodating. We did have one minor problem. The internet did connect to the TV to allow us to access apps. They responded to our report and sent staff check it out. Unfortunately. The problem was not resolved.

Location. Rooms not cleaned daily. Noisy air condition. Breads at breakfast like hockey pucks. Nice facility poorly managed. At check in, no one at desk. Another guest waiting ahead of me.

Easy and accessible

Room was quiet, comfortable bed, shower with plenty of hot water. My husband loved the breakfast. Front desk personnel very friendly and helpful!

Good breakfast options, friendly and helpful staff.

Friendly service, Clean room, and good breakfast.

This was a great stay. The place was clean and updated. The breakfast was good and the staff was very friendly. Be sure to request made service as their policy only covers made service every other day. Definitely would recommend and stay again.

The hotel was very clean. The employees friendly. The lady that was doing breakfast interacted with people and helped them with keeping breakfast well stocked , and super clean. Overall our two day stay was very enjoyable.

The staff was absolutely amazing from checking to the time I checked out. The cook was so friendly and welcoming during breakfast. She wanted to ensure everyone had everything they needed. She was engaged and very welcoming and spoke to everyone. Most of all, as everyone left the dining area she said thank you for selecting our hotel, we hope you enjoy your stay. A lot of times cooks and other hospitality members are overlooked but this one made our visit very delightful. We will come again! Thank you

Great hotel and friendly staff! The complimentary breakfast was also good. I would definitely stay here again.

Location. Rooms not cleaned daily. Noisy air condition. Breads at breakfast like hockey pucks. Nice facility poorly managed. At check in, no one at desk. Another guest waiting ahead of me.

Friendly staff greet you upon checking in. Nice area for breakfast with a bar that is open in the evening. Nice place to stay.

This hotel is very nice. The rooms feel new and clean. I appreciated the pool and free breakfast. Fairfield supposedly has a happy hour but they were short-staffed. Additionally, we booked a suite and were told none were available because we used Hotels.com instead of their website. This was mildly disappointing but not a deal breaker; however, I wouldn't have minded a discounted rate for the trouble.