Balai Princesa

Wonderful quiet hotel, great customer service. The ambience of the hotel is very zen and peaceful. Recommend having the Bali massage, probably the best massage I’ve ever had. Thank you again Bali princesa I will be back :))

So high aircon , food was not good, that hotel price for one night was so high for that all service not good. Breakfast was not good, you must order small list food, what was not enought, if you want order example extra eggs. You must pay extra. Restaurant that food was not enought they list, ”sorry no have”. Yacuzzi look so dirty and we wouldnt want go that kind water to relax. People are so nice and nothing bad to say them. I quess owner was creed and not was so cleaver to thinkig forward to clients was happy. I been Manu same kind price hotel all in the world and this is nightmare.

Balai is stunning and clean, I stayed here as a way to unwind after a 2 week trip and it was absolutely the right decision. Balai gives a chance to unwind alone and everything is preplanned once you ask, for instance, the sauna and spa is booked an hour at a time so no one needs to share. The amenities offered in the rooms are excellent. The facilities are clean and nothing suggested is too much. The food options were good too. Highly recommend for a retreat type feel.

Staff was nice. Room was comfortable. Had the best massage ever.

Balai Princesa was a quiet, intimate, comfortable stay. We were a group of three and stayed for a night before traveling to El Nido. Staff and service were excellent. Upon arrival to Puerto Princesa (literally landing at PPS), I had contacted them via email at the last minute to set-up an airport transfer and they were quick to respond. Kudos to the communication and for accommodating our transportation needs at the last minute. We were greeted upon arrival and check-in was smooth and easy. I had already expected to pay a cash deposit (required by the stay), but it was waived since we were only there for an evening. Our room (family room) was simple and comfortable. Bathroom amenities were excellent with two separate showers and a toilet. We decided to try their in-house massage/spa service and we all got their “Balai Signature Massage”. It did not disappoint. Not only did we get a massage, but we got to utilize their saunas and jacuzzis located in the backyard of the premises. All we had to do was schedule the massages two hours prior and we were set to go. We also enjoyed Lihim Café which was located on the premises in the lobby. We enjoyed both lunch the day of arrival and their complimentary breakfast the following morning. Huge shoutout and thank you to the staff for making Balai Princesa a smooth, comfortable, relaxing and easy stay even if we were there just for an evening. It was memorable. I’d come back again if I ever visited the area again.

Very good food at fair prices Sauna and hot was nice after day of activities and dinner. Staff very helpful with booking tours, scooter rental, delivered us to airport, laundry service only 350 pesos.

Hôtel qui ne vole pas sa réputation , tout est inclus spa, jacuzzi , carafe d'eau devant sur chaque palier, l'hôtel est globalement parfumé d'une odeur agréable . Chambre spacieuse, prises internationales 10/10

Just only 5 rooms when stayed there. Adding more i believe... Good food at the cafe...bacon wrapped shrimp awesome......Had a jacuzzi & sauna which was excellent. Would stay again for sure.

This place was perfect. Manager and staff were all very helpful and polite. The facilities include a spa and sauna which were complimentary. Best for couples who want a quieter and relaxing stay.

Fantastico. Un piccolo boutique hotel dove potersi rilassare dopo le escursioni ad esplorare le bellezze di puerto Princesa. Massaggi divini e super economici, mi sento di consigliare il Balai signature. Le ragazze della reception sono sempre pronte a soddisfare qualsiasi bisogno e richiesta, offrono anche un servizio laundry express dove nel giro di poche ore fanno recapitare il tutto in hotel. Super consigliato, camere spaziose e ben arredate, silenziose, aria condizionata sempre funzionante. Pick up dall’aeroporto gratuito organizzato nel giro di pochissimo. Grazie Balai Princesa per questi 3 giorni, vi terremo nel cuore

There was a lot of potential for the place but unfortunately it was very dirty and dusty. They place wasn’t what I expected when I saw this on Expedia. I was disappointed in the facility.

The staff was very welcoming and the property was very clean. The hotel is located near a Robinson’s Mall, which was great because we were able to take a tricycle to get some dinner.

In need of repairs

It's an ok property to stay at for the night. The place was clean and staff are friendly and attentive. Internet connection wasn't very good. And we kept hearing noises during our stay.

The cleanliness of the hotel and the friendliness of the staff. They were very helpful and accommodating. we'll surely recommend this hotel to our friends and family. Keep it up!

So high aircon , food was not good, that hotel price for one night was so high for that all service not good. Breakfast was not good, you must order small list food, what was not enought, if you want order example extra eggs. You must pay extra. Restaurant that food was not enought they list, ”sorry no have”. Yacuzzi look so dirty and we wouldnt want go that kind water to relax. People are so nice and nothing bad to say them. I quess owner was creed and not was so cleaver to thinkig forward to clients was happy. I been Manu same kind price hotel all in the world and this is nightmare.

Balai is stunning and clean, I stayed here as a way to unwind after a 2 week trip and it was absolutely the right decision. Balai gives a chance to unwind alone and everything is preplanned once you ask, for instance, the sauna and spa is booked an hour at a time so no one needs to share. The amenities offered in the rooms are excellent. The facilities are clean and nothing suggested is too much. The food options were good too. Highly recommend for a retreat type feel.

Hôtel qui ne vole pas sa réputation , tout est inclus spa, jacuzzi , carafe d'eau devant sur chaque palier, l'hôtel est globalement parfumé d'une odeur agréable . Chambre spacieuse, prises internationales 10/10

The place is good, cozy and they have good food in the restaurant. Staff is professional, they are helpful. What we don’t like; the shower is so weak, no hot water and we even have to ask the front desk for toilet paper, there’s no shampoo and bath soap either.

Room was clean but no TV or WiFi. Staff were nice and helpful. Cafe restaurant was very good.

It's an ok property to stay at for the night. The place was clean and staff are friendly and attentive. Internet connection wasn't very good. And we kept hearing noises during our stay.

NO HOT WATER

No tv, slow wifi.

Staff was nice. Room was comfortable. Had the best massage ever.

Quiet, spa-like atmosphere, friendly and helpful staff. No tv or fridge in room. Nice bathroom. Five minutes from airport, 10-15 minutes from major shopping malls and markets. One and a half hour from underground river tour and swimmable beaches. Hotel should expand website to include helpful information for tourists.

There’s no tv, no closets, no chair in the room.

Balai Princesa was a quiet, intimate, comfortable stay. We were a group of three and stayed for a night before traveling to El Nido. Staff and service were excellent. Upon arrival to Puerto Princesa (literally landing at PPS), I had contacted them via email at the last minute to set-up an airport transfer and they were quick to respond. Kudos to the communication and for accommodating our transportation needs at the last minute. We were greeted upon arrival and check-in was smooth and easy. I had already expected to pay a cash deposit (required by the stay), but it was waived since we were only there for an evening. Our room (family room) was simple and comfortable. Bathroom amenities were excellent with two separate showers and a toilet. We decided to try their in-house massage/spa service and we all got their “Balai Signature Massage”. It did not disappoint. Not only did we get a massage, but we got to utilize their saunas and jacuzzis located in the backyard of the premises. All we had to do was schedule the massages two hours prior and we were set to go. We also enjoyed Lihim Café which was located on the premises in the lobby. We enjoyed both lunch the day of arrival and their complimentary breakfast the following morning. Huge shoutout and thank you to the staff for making Balai Princesa a smooth, comfortable, relaxing and easy stay even if we were there just for an evening. It was memorable. I’d come back again if I ever visited the area again.

There was a dog barking continuously but it was not very long.

The staff were very warm and welcoming, whenever we had a request such as getting a tuck tuck or a taxi , laundry, prepared breakfast (we’re leaving before the cafe opened) they immediately fulfilled the request with a smile. It is a boutique hotel about is small, but very charming. The room was spacious and the air conditioning was on all day so when we returned the room was nice and cool. The only thing that we found as a problem was the water pressure in the shower, but it has been the same issue throughout the islands. It is a little distance from restaurants and the city center, but a tuck tuck is always nearby and it is very economical to get to different places.

Room was clean but no TV or WiFi. Staff were nice and helpful. Cafe restaurant was very good.

The staff was very welcoming and the property was very clean. The hotel is located near a Robinson’s Mall, which was great because we were able to take a tricycle to get some dinner.

Balai Princesa is an excellent, simple and small facility but short changed by a staff who were either new or incompetent - perhaps because we arrived at night with the night crew who did not explain much about the facility has to offer! The day crew however were excellent and knowledgeable!

Balai Princesa was a quiet, intimate, comfortable stay. We were a group of three and stayed for a night before traveling to El Nido. Staff and service were excellent. Upon arrival to Puerto Princesa (literally landing at PPS), I had contacted them via email at the last minute to set-up an airport transfer and they were quick to respond. Kudos to the communication and for accommodating our transportation needs at the last minute. We were greeted upon arrival and check-in was smooth and easy. I had already expected to pay a cash deposit (required by the stay), but it was waived since we were only there for an evening. Our room (family room) was simple and comfortable. Bathroom amenities were excellent with two separate showers and a toilet. We decided to try their in-house massage/spa service and we all got their “Balai Signature Massage”. It did not disappoint. Not only did we get a massage, but we got to utilize their saunas and jacuzzis located in the backyard of the premises. All we had to do was schedule the massages two hours prior and we were set to go. We also enjoyed Lihim Café which was located on the premises in the lobby. We enjoyed both lunch the day of arrival and their complimentary breakfast the following morning. Huge shoutout and thank you to the staff for making Balai Princesa a smooth, comfortable, relaxing and easy stay even if we were there just for an evening. It was memorable. I’d come back again if I ever visited the area again.

Very good food at fair prices Sauna and hot was nice after day of activities and dinner. Staff very helpful with booking tours, scooter rental, delivered us to airport, laundry service only 350 pesos.

Amazing staff!

The staff were very warm and welcoming, whenever we had a request such as getting a tuck tuck or a taxi , laundry, prepared breakfast (we’re leaving before the cafe opened) they immediately fulfilled the request with a smile. It is a boutique hotel about is small, but very charming. The room was spacious and the air conditioning was on all day so when we returned the room was nice and cool. The only thing that we found as a problem was the water pressure in the shower, but it has been the same issue throughout the islands. It is a little distance from restaurants and the city center, but a tuck tuck is always nearby and it is very economical to get to different places.

Good hotel! Front desk arranged tours for us, great restaurant, great massage. Would stay here again!

This place was perfect. Manager and staff were all very helpful and polite. The facilities include a spa and sauna which were complimentary. Best for couples who want a quieter and relaxing stay.

No hot water for the whole stay. Staff arent very helpful with regards to “tourists” asking/inquiring about the city or town and where to avail such services pr fees i.e Environmental service. No TV in the room. Will not go back and not recommend this place

Fantastico. Un piccolo boutique hotel dove potersi rilassare dopo le escursioni ad esplorare le bellezze di puerto Princesa. Massaggi divini e super economici, mi sento di consigliare il Balai signature. Le ragazze della reception sono sempre pronte a soddisfare qualsiasi bisogno e richiesta, offrono anche un servizio laundry express dove nel giro di poche ore fanno recapitare il tutto in hotel. Super consigliato, camere spaziose e ben arredate, silenziose, aria condizionata sempre funzionante. Pick up dall’aeroporto gratuito organizzato nel giro di pochissimo. Grazie Balai Princesa per questi 3 giorni, vi terremo nel cuore

Wonderful quiet hotel, great customer service. The ambience of the hotel is very zen and peaceful. Recommend having the Bali massage, probably the best massage I’ve ever had. Thank you again Bali princesa I will be back :))

The staff was very welcoming and the property was very clean. The hotel is located near a Robinson’s Mall, which was great because we were able to take a tricycle to get some dinner.

The place is very nice and cozy. Good location close to everything. The staff was awesome very friendly and accommodating.

Quiet, spa-like atmosphere, friendly and helpful staff. No tv or fridge in room. Nice bathroom. Five minutes from airport, 10-15 minutes from major shopping malls and markets. One and a half hour from underground river tour and swimmable beaches. Hotel should expand website to include helpful information for tourists.

The staff were very warm and welcoming, whenever we had a request such as getting a tuck tuck or a taxi , laundry, prepared breakfast (we’re leaving before the cafe opened) they immediately fulfilled the request with a smile. It is a boutique hotel about is small, but very charming. The room was spacious and the air conditioning was on all day so when we returned the room was nice and cool. The only thing that we found as a problem was the water pressure in the shower, but it has been the same issue throughout the islands. It is a little distance from restaurants and the city center, but a tuck tuck is always nearby and it is very economical to get to different places.

This place was perfect. Manager and staff were all very helpful and polite. The facilities include a spa and sauna which were complimentary. Best for couples who want a quieter and relaxing stay.

It’s quiet and the staff are very friendly

Me encantó el trato, comida en el restauran muy buena y los desayunos llenaron las expectativas.

So high aircon , food was not good, that hotel price for one night was so high for that all service not good. Breakfast was not good, you must order small list food, what was not enought, if you want order example extra eggs. You must pay extra. Restaurant that food was not enought they list, ”sorry no have”. Yacuzzi look so dirty and we wouldnt want go that kind water to relax. People are so nice and nothing bad to say them. I quess owner was creed and not was so cleaver to thinkig forward to clients was happy. I been Manu same kind price hotel all in the world and this is nightmare.

Balai is stunning and clean, I stayed here as a way to unwind after a 2 week trip and it was absolutely the right decision. Balai gives a chance to unwind alone and everything is preplanned once you ask, for instance, the sauna and spa is booked an hour at a time so no one needs to share. The amenities offered in the rooms are excellent. The facilities are clean and nothing suggested is too much. The food options were good too. Highly recommend for a retreat type feel.

Balai Princesa was a quiet, intimate, comfortable stay. We were a group of three and stayed for a night before traveling to El Nido. Staff and service were excellent. Upon arrival to Puerto Princesa (literally landing at PPS), I had contacted them via email at the last minute to set-up an airport transfer and they were quick to respond. Kudos to the communication and for accommodating our transportation needs at the last minute. We were greeted upon arrival and check-in was smooth and easy. I had already expected to pay a cash deposit (required by the stay), but it was waived since we were only there for an evening. Our room (family room) was simple and comfortable. Bathroom amenities were excellent with two separate showers and a toilet. We decided to try their in-house massage/spa service and we all got their “Balai Signature Massage”. It did not disappoint. Not only did we get a massage, but we got to utilize their saunas and jacuzzis located in the backyard of the premises. All we had to do was schedule the massages two hours prior and we were set to go. We also enjoyed Lihim Café which was located on the premises in the lobby. We enjoyed both lunch the day of arrival and their complimentary breakfast the following morning. Huge shoutout and thank you to the staff for making Balai Princesa a smooth, comfortable, relaxing and easy stay even if we were there just for an evening. It was memorable. I’d come back again if I ever visited the area again.

Very good food at fair prices Sauna and hot was nice after day of activities and dinner. Staff very helpful with booking tours, scooter rental, delivered us to airport, laundry service only 350 pesos.

The hotel is lovely and has a very "spa" feel. The food was great at the restaurant and the room was nice.

Just only 5 rooms when stayed there. Adding more i believe... Good food at the cafe...bacon wrapped shrimp awesome......Had a jacuzzi & sauna which was excellent. Would stay again for sure.

Good hotel! Front desk arranged tours for us, great restaurant, great massage. Would stay here again!

The place is good, cozy and they have good food in the restaurant. Staff is professional, they are helpful. What we don’t like; the shower is so weak, no hot water and we even have to ask the front desk for toilet paper, there’s no shampoo and bath soap either.

Room was clean but no TV or WiFi. Staff were nice and helpful. Cafe restaurant was very good.