Luxury Inn & Suites

There is no the bathtub drain plug. The floor was very wet.

First of all, I would like to thank the front desk team. Since I arrived early, they kindly allowed me to check in before the standard check-in time and were very helpful throughout the process. I’d like to briefly describe my overall experience. Unfortunately, many things in the room were either broken, outdated, dirty, or in poor condition. The paint was peeling in several areas, and the cleanliness of the room was disappointing. I even had to buy new towels and ended up sleeping on my own clothes because I did not feel comfortable using the sheets provided. I booked this hotel based on the photos shown online, but the reality was completely different from what was advertised. However, the hotel’s surroundings and common areas felt very unsafe. There were many people openly engaging in drug-related activity and prostitution. One evening, while walking to my room, a man stopped me and asked for money. He told me that if I paid him, he would “protect” me from others in the area. Experiences like this made me feel extremely uncomfortable and unsafe. Every morning and evening, I felt anxious when leaving my room. Throughout the night, there were constant screams, arguments, and people crying outside, making it very difficult to feel secure or get proper rest. It is disappointing that hotel management appears unable to address these issues. I came with the simple expectation of having a place to sleep, but this situation was entirely different. Just look for other places

DON’T Stay there!!!!!! It’s horrible roaches everywhere no tv in room lots of live ins and not a very safe area. I am shocked that this is even a choice on here I repeat don’t go ROACHES everywhere. We left. Lot of drugs also at the hotel bums homeless .

Could be better

0 stars. I would strongly advise against staying here. I booked this property because the online photos appeared decent, but the actual conditions were unsafe, unsanitary, and completely misrepresented. The property felt unsafe immediately upon arrival, with loitering individuals watching guests and suspicious activity around the motel. In the back parking area, there were visible bullet holes on exterior doors that had not even been repaired. Foul decay odors surrounding property. The first room had a strong mold/mildew and smoke odor, excessive dust, roaches, stained bedding, broken furniture, and large gashes in the ceiling with visible mold and exposed wiring. The pillowcases had brown stains on both sides, and the comforter had multiple cigarette burn holes. Roaches were visible in the room and bathroom area. After I complained, staff showed me a second room that initially looked slightly better, but roaches soon fell from the ceiling. The room also had a missing smoke detector with exposed wires, no proper door seal, and no functioning security latch, making it feel extremely unsafe. I was traveling with my minor child and did not feel safe staying under these conditions. I immediately requested a refund and did not stay overnight, but management refused to refund the charge because I had briefly used the restroom and was in the room for about 10 minutes.