Surf Ranch Tamarindo

Terrible experience 1. I filtered by "free breakfast" and I chose the price with free breakfast, however once I did the reservation they sent me a message that breakfast was not included. I complained about it and they offer me 1 free lunch, when I went to ask for my launch the restaurant said I can only chose a breaskfast for launch. I needed to pay an extra breakfast in another place. 2. They say in the description "Free offsite parking", there is NO parking, you need to park in the street with no one watching over the car. They told me they have cameras but no one will pay if something would happened to my car and my things inside. 3. I reported AC was leaking water, they told me they can offer me to change the room but nothing else happened, I do not know what else they needed me to say, no proactive reaction from them 4. After 2 terrible nights I asked for a refund to sleep somewhere else and they did not accept to do it.

Staff was very courteous, the place was really clean. Only improvement, the front door key to the building went missing, they should include the front door key with every unit. Lastly, the wifi went down the last two days, with no assitance of putting it back on

It was the worst stay and this place is not a hotel. It is either a Cabina or Hostel but not a hotel. Little or no amenities. No hot water, no blow dryer, hand cream and no parking nor any arrangement to help guests with vehicles. This place should not be listed on Hotels.com as a Hotel. Very misleading information. No parking should be identified very clear when making reservations. Not a small writing lower down where this very big detail can be overlooked. I left one day early as I COULD NOT SLEEP as my vehicle was parked in an unsecured area outside.

Basic property but has everything you need including blow dryer and mini refrigerator also close to everything and right across from the beach.

venia muy cansado en moto, con maletas y no sabia que no habia parqueo, pase muy mala noche pensando si se la robaban. tuve que descargarla completo y cargarla de nuevo. No habia control de TV aunque no lo necesitaba, y las cortinas del baño se caian

The hotel is extremely basic, very low water pressure, hard too shower but did the job, rooms are very very basic, no micro wave or coffee maker but fresh coffee is available from 8am-10am an they have a small fridge in the room The best part of this hotel was cost 70$ per nite and when you walk out you only have to cross the street and you’re on the beach. Staff are very friendly and helpful when available… But be aware that staff are not always available and are gone by 2-3pm an sometimes even earlier, and you must make sure to contact hotel by email days before arrival to know how to get into room for check in when staff have left

I had NO running water at the shower at anytime! Had to wash my teeth at the outside shower due to lack of water! Tv remote not working no batteries in it

Overall we had a positive experience staying at Surf ranch. The hotel is located in a great spot and is close to the beach and all the shops and restaurants. The breakfast was decent and the room was clean. What we were not happy about was the very slow WiFi and how dark our room was. We were located at the first floor and people were hanging out outside of our room till late and we could literally hear everything.

Did not have T.V. per representation when I booked. Chair at desk was broken and couldn't use. Baseboard rotting out, shower head blew off, curtain to shower 2" too short; floors slick as snot and no towel to lay on floor. No working t.v. and kept being told "a few hours, tomorrow, etc.' Signed in on sheet in spanish with policy; english was available and placed in room after check in stating one rule 'no refunds, for any reason'. I'd never sign something like that. Any reasons??

Great little place to stay for the price. They have ac in the rooms and shampoo/ conditioner. Across the street from the beach and food options everywhere. Walking distance to shops, food, excursions, ect. The staff is very nice. The only issue for me was the doors and thin walls. Even when you tried to close the door softly, the Latches are metal and loud. There was a night that next door had a party until 4am. When people came back to their rooms...it was like door slam city. I was so disruptive at 4am when i was kept up all night from the party. Then i had to listen to all the drunk people stumbling around up stairs and slamming doors. I guess if you are there to party it's fine...but I was on relax vacay and it wasnt good.

location is great, breakfast is simple but good. don’t take room 9(double double bed), it’s to close from the road and has bad isolation.also not a real outside window, Chilling spot to small Room was cleaned every day👌 Good place to be if you only plan about sleeping at the hotel

Our experience at this Tamarindo hotel was deeply unsatisfactory. Despite a 10-night booking, we felt compelled to leave after just 3 days due to persistent issues. Despite management's responses to previous reviews claiming resolution, I can confidently assert that the problems persist. 1. The lack of a consistent front desk presence was a significant inconvenience, with management often unreachable except for brief appearances at the hotel's café between 8 am – 3 PM. 2. Water cut off during my shower, reaching out to management, it took hours for a response, which informed us that we needed to wait for the water tank to refill! 3. On day 2, water turned an alarming shade of brown due to filtration issues, highlighting maintenance concerns. 4. Our room's proximity to the laundry and pump room resulted in incessant noise from the pump. Promises of a room change were made but not honored, revealing management's lack of transparency. 5. Air conditioning remote control was dysfunctional, limiting our ability to regulate the temperature. 6. On the first night, our blanket fell to the ground, I requested for a replacement from the maid, whom we tipped. However, upon reaching out to Expedia to express our grievances, we were shocked to receive a response from the hotel accusing us of rudeness and causing disturbances. Tamarindo is undoubtedly an expensive tourist destination. However, it's essential to recognize that cheap rate=cheap service.

Not a clean room, filled with bugs, lizards and cockroaches. Breakfast was terrible with no choices, coffee was weak. I ate breakfast at a nearby cafè instead. Room was small, hot and loud as hell. No service at all. You check in with a key code and it dosen’t work properly. They will charge you extra for everything you can think of, even beach towels. The bed was big but filled with bugs…

This place is what it is - a cheap convenient place in Tamarindo right across from the Beach. I had to last minute book this place because my plans changed. Got to my room and the water pressure was 1/10 and not hot. I sat in the room for about an hour to cool off from the day and tried the shower again and still nothing. The room itself is basic, one bedsheet had a big stain. I ended up just leaving and not staying there. I decided I would rather drive back to Liberia and get a real hotel room before my flight the next day than stay here. What's good about this place? The location is good, the common areas inside seemed pretty good - seemed quiet. Overall a very 5/10 place. I was there during the peak of rainy season and the "off season" so maybe quality and service is better when it's much busier.

Staff was very courteous, the place was really clean. Only improvement, the front door key to the building went missing, they should include the front door key with every unit. Lastly, the wifi went down the last two days, with no assitance of putting it back on

Wer ein günstiges Hotel sucht einfach nur zum übernachten der ist hier richtig. Abgesehen von der Kakalake ist es sauber aber alt und verkommen. Vom Preis her war auch nicht mehr zu erwarten.

I had NO running water at the shower at anytime! Had to wash my teeth at the outside shower due to lack of water! Tv remote not working no batteries in it

Overall we had a positive experience staying at Surf ranch. The hotel is located in a great spot and is close to the beach and all the shops and restaurants. The breakfast was decent and the room was clean. What we were not happy about was the very slow WiFi and how dark our room was. We were located at the first floor and people were hanging out outside of our room till late and we could literally hear everything.

Did not have T.V. per representation when I booked. Chair at desk was broken and couldn't use. Baseboard rotting out, shower head blew off, curtain to shower 2" too short; floors slick as snot and no towel to lay on floor. No working t.v. and kept being told "a few hours, tomorrow, etc.' Signed in on sheet in spanish with policy; english was available and placed in room after check in stating one rule 'no refunds, for any reason'. I'd never sign something like that. Any reasons??

Esta en muy buena zona, cuenta con lo básico, le falta mantenimiento

location is great, breakfast is simple but good. don’t take room 9(double double bed), it’s to close from the road and has bad isolation.also not a real outside window, Chilling spot to small Room was cleaned every day👌 Good place to be if you only plan about sleeping at the hotel

Our experience at this Tamarindo hotel was deeply unsatisfactory. Despite a 10-night booking, we felt compelled to leave after just 3 days due to persistent issues. Despite management's responses to previous reviews claiming resolution, I can confidently assert that the problems persist. 1. The lack of a consistent front desk presence was a significant inconvenience, with management often unreachable except for brief appearances at the hotel's café between 8 am – 3 PM. 2. Water cut off during my shower, reaching out to management, it took hours for a response, which informed us that we needed to wait for the water tank to refill! 3. On day 2, water turned an alarming shade of brown due to filtration issues, highlighting maintenance concerns. 4. Our room's proximity to the laundry and pump room resulted in incessant noise from the pump. Promises of a room change were made but not honored, revealing management's lack of transparency. 5. Air conditioning remote control was dysfunctional, limiting our ability to regulate the temperature. 6. On the first night, our blanket fell to the ground, I requested for a replacement from the maid, whom we tipped. However, upon reaching out to Expedia to express our grievances, we were shocked to receive a response from the hotel accusing us of rudeness and causing disturbances. Tamarindo is undoubtedly an expensive tourist destination. However, it's essential to recognize that cheap rate=cheap service.

Not a clean room, filled with bugs, lizards and cockroaches. Breakfast was terrible with no choices, coffee was weak. I ate breakfast at a nearby cafè instead. Room was small, hot and loud as hell. No service at all. You check in with a key code and it dosen’t work properly. They will charge you extra for everything you can think of, even beach towels. The bed was big but filled with bugs…

This place is what it is - a cheap convenient place in Tamarindo right across from the Beach. I had to last minute book this place because my plans changed. Got to my room and the water pressure was 1/10 and not hot. I sat in the room for about an hour to cool off from the day and tried the shower again and still nothing. The room itself is basic, one bedsheet had a big stain. I ended up just leaving and not staying there. I decided I would rather drive back to Liberia and get a real hotel room before my flight the next day than stay here. What's good about this place? The location is good, the common areas inside seemed pretty good - seemed quiet. Overall a very 5/10 place. I was there during the peak of rainy season and the "off season" so maybe quality and service is better when it's much busier.

Locatie perfect. Kamer zeer basic. Een nachtkastje, een lamp of een laken is geen overbodige luxe

Make sure you have your check-in code before you arrive. The rooms are new, clean, and safe. Staff are all gone by 3pm every day.

The hotel is extremely basic, very low water pressure, hard too shower but did the job, rooms are very very basic, no micro wave or coffee maker but fresh coffee is available from 8am-10am an they have a small fridge in the room The best part of this hotel was cost 70$ per nite and when you walk out you only have to cross the street and you’re on the beach. Staff are very friendly and helpful when available… But be aware that staff are not always available and are gone by 2-3pm an sometimes even earlier, and you must make sure to contact hotel by email days before arrival to know how to get into room for check in when staff have left

Overall we had a positive experience staying at Surf ranch. The hotel is located in a great spot and is close to the beach and all the shops and restaurants. The breakfast was decent and the room was clean. What we were not happy about was the very slow WiFi and how dark our room was. We were located at the first floor and people were hanging out outside of our room till late and we could literally hear everything.

Great little place to stay for the price. They have ac in the rooms and shampoo/ conditioner. Across the street from the beach and food options everywhere. Walking distance to shops, food, excursions, ect. The staff is very nice. The only issue for me was the doors and thin walls. Even when you tried to close the door softly, the Latches are metal and loud. There was a night that next door had a party until 4am. When people came back to their rooms...it was like door slam city. I was so disruptive at 4am when i was kept up all night from the party. Then i had to listen to all the drunk people stumbling around up stairs and slamming doors. I guess if you are there to party it's fine...but I was on relax vacay and it wasnt good.

Esta en muy buena zona, cuenta con lo básico, le falta mantenimiento

Siempre es un dolor de cabeza el check-in, ya está fue la segunda vez que me hospedo en este hotel, y si no es por la ayuda de otros huéspedes, no hubiera podido hacer el ingreso. La administración alega que solo con personas que reservan por medio de esta app tienen problemas…

There's nobody at the front desk at all.. and i never got an email on how to hlget in the room

Staff was really friendly. It only a short walk from the beach.

After my booking i became codes to access. So far so good. But after putting in the code there was no key in the keybox. Owner tried to fool me on the next day why if i didnt like the room and that he will only refund money if i wont write a negative review. Of course that didnt happen. Avoid that place if you dont want support scammy hotel places without any capable employers

It was very hard to get into the hotel. If other visitors that were staying on the hotel didn’t help me, I could easily sleep on my car the first night. The other visitors gave me the number of the administration and by WhatsApp I received the check in instructions. I didn’t receive any mail with the passwords of the self check in. Also the amount of breakfast was too little, and with only one egg.

Make sure you have your check-in code before you arrive. The rooms are new, clean, and safe. Staff are all gone by 3pm every day.

The hotel is extremely basic, very low water pressure, hard too shower but did the job, rooms are very very basic, no micro wave or coffee maker but fresh coffee is available from 8am-10am an they have a small fridge in the room The best part of this hotel was cost 70$ per nite and when you walk out you only have to cross the street and you’re on the beach. Staff are very friendly and helpful when available… But be aware that staff are not always available and are gone by 2-3pm an sometimes even earlier, and you must make sure to contact hotel by email days before arrival to know how to get into room for check in when staff have left

Super friendly staff and the check in instructions were super helpful and made it very easy. Really appreciated all the detail. It was pretty much how it looked on the pictures and you couldn’t beat the location. Literally across the street from the beach.

Had a really hard time to get key codes for our 2 bookef rooms. Waited for about 3 hours by the property door. Hotels.com was was responsive at the beginning, but then no reply, no help, just ignore. We were frustrated. Consider change the platform after this experience.

La chambre était propre , lorsque nous sommes arrivés le front desk était barré aucun personnel sur place

location is great, breakfast is simple but good. don’t take room 9(double double bed), it’s to close from the road and has bad isolation.also not a real outside window, Chilling spot to small Room was cleaned every day👌 Good place to be if you only plan about sleeping at the hotel

Staff was really friendly. It only a short walk from the beach.

Excelente ubicación!

This place is what it is - a cheap convenient place in Tamarindo right across from the Beach. I had to last minute book this place because my plans changed. Got to my room and the water pressure was 1/10 and not hot. I sat in the room for about an hour to cool off from the day and tried the shower again and still nothing. The room itself is basic, one bedsheet had a big stain. I ended up just leaving and not staying there. I decided I would rather drive back to Liberia and get a real hotel room before my flight the next day than stay here. What's good about this place? The location is good, the common areas inside seemed pretty good - seemed quiet. Overall a very 5/10 place. I was there during the peak of rainy season and the "off season" so maybe quality and service is better when it's much busier.

Good location but pretty pricey for what you are getting. Overall expensive town though and can’t complain

The convenience to restaurants and shopping and the beach. All within an easy walk.

Basic property but has everything you need including blow dryer and mini refrigerator also close to everything and right across from the beach.

Its a great place to stay close to the beach.

The hotel is extremely basic, very low water pressure, hard too shower but did the job, rooms are very very basic, no micro wave or coffee maker but fresh coffee is available from 8am-10am an they have a small fridge in the room The best part of this hotel was cost 70$ per nite and when you walk out you only have to cross the street and you’re on the beach. Staff are very friendly and helpful when available… But be aware that staff are not always available and are gone by 2-3pm an sometimes even earlier, and you must make sure to contact hotel by email days before arrival to know how to get into room for check in when staff have left

Great little place to stay for the price. They have ac in the rooms and shampoo/ conditioner. Across the street from the beach and food options everywhere. Walking distance to shops, food, excursions, ect. The staff is very nice. The only issue for me was the doors and thin walls. Even when you tried to close the door softly, the Latches are metal and loud. There was a night that next door had a party until 4am. When people came back to their rooms...it was like door slam city. I was so disruptive at 4am when i was kept up all night from the party. Then i had to listen to all the drunk people stumbling around up stairs and slamming doors. I guess if you are there to party it's fine...but I was on relax vacay and it wasnt good.

Terrible experience 1. I filtered by "free breakfast" and I chose the price with free breakfast, however once I did the reservation they sent me a message that breakfast was not included. I complained about it and they offer me 1 free lunch, when I went to ask for my launch the restaurant said I can only chose a breaskfast for launch. I needed to pay an extra breakfast in another place. 2. They say in the description "Free offsite parking", there is NO parking, you need to park in the street with no one watching over the car. They told me they have cameras but no one will pay if something would happened to my car and my things inside. 3. I reported AC was leaking water, they told me they can offer me to change the room but nothing else happened, I do not know what else they needed me to say, no proactive reaction from them 4. After 2 terrible nights I asked for a refund to sleep somewhere else and they did not accept to do it.

location is great, breakfast is simple but good. don’t take room 9(double double bed), it’s to close from the road and has bad isolation.also not a real outside window, Chilling spot to small Room was cleaned every day👌 Good place to be if you only plan about sleeping at the hotel

Not a clean room, filled with bugs, lizards and cockroaches. Breakfast was terrible with no choices, coffee was weak. I ate breakfast at a nearby cafè instead. Room was small, hot and loud as hell. No service at all. You check in with a key code and it dosen’t work properly. They will charge you extra for everything you can think of, even beach towels. The bed was big but filled with bugs…

It was very hard to get into the hotel. If other visitors that were staying on the hotel didn’t help me, I could easily sleep on my car the first night. The other visitors gave me the number of the administration and by WhatsApp I received the check in instructions. I didn’t receive any mail with the passwords of the self check in. Also the amount of breakfast was too little, and with only one egg.

The hotel is extremely basic, very low water pressure, hard too shower but did the job, rooms are very very basic, no micro wave or coffee maker but fresh coffee is available from 8am-10am an they have a small fridge in the room The best part of this hotel was cost 70$ per nite and when you walk out you only have to cross the street and you’re on the beach. Staff are very friendly and helpful when available… But be aware that staff are not always available and are gone by 2-3pm an sometimes even earlier, and you must make sure to contact hotel by email days before arrival to know how to get into room for check in when staff have left

Overall we had a positive experience staying at Surf ranch. The hotel is located in a great spot and is close to the beach and all the shops and restaurants. The breakfast was decent and the room was clean. What we were not happy about was the very slow WiFi and how dark our room was. We were located at the first floor and people were hanging out outside of our room till late and we could literally hear everything.