Residence Inn by Marriott Virginia Beach Town Center

Fantastic room and excellent service!

Room smelled of smoke. Asked to be moved. Said it was full. Was not! Staff was not helpful or friendly. Forgot a wallet. They never called to let us know. Would have went and retrieved instead cost $60. through snail mail.

*Very* friendly and helpful staff. Had some challenge navigating the room cleaning schedule and the “full clean” was really more just changing sheets and towels and straightening the bathroom (For example. I found sinks with food still stuck and sticky microwave handle, etc.) And though toilet paper replacement was easily acquired by asking at the front desk, it seemed strange that the cleaner wouldn’t leave a spare roll given the every other day schedule. Breakfasts were ok. Very little variety or extras … probably because rooms had kitchens. Mid-stay, they also swapped the full coffee pot in the room with a single serve hotel style one that requires their proprietary trays. I definitely preferred the former.

Excellent! Staff was very friendly!

Staff was extremelg kind and welcoming