Name: Royal Hainaut Spa & Resort Hotel
Address: 6 Place de l'Hôpital Général, Valenciennes, France, Valenciennes, Nord, France
Rating: 8.95

Guest reviews

8.9

Fabulous

Based on 650 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Royal Hainaut Spa & Resort Hotel, travellers praise the historic building, serene spa, and expansive pool, with many also noting strong cleanliness and attractive rooms, though experiences vary due to inconsistent service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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6

Henri

1 Aug 2025

·

Stayed 3 nights

+ Great location, impressive building, comfortable bed. - Overpriced and lousy breakfast. Swimming pool much too hot. Sauna broke down weeks ago and no signs of reparation. One fitness machine equally broken down for over a week. Unbelievable a spa hotel does not offer a richer supply of shampoo, douche geld etcetera. Restaurant quality rather poor, staff confused and somewhat rude. Footsteps from rooms above audible in the room, impinging on your sleep.

6

Deborah

1 Jul 2025

·

Stayed 1 night

Hotel is lovely ! Checking in staff where great the lobby bar where nice people but they need more training not their fault We dined in the restaurant the food was poor I didn’t eat my main the steak was not good staff where efficient but they didn’t seemed at all bothered that our table of four didn’t eat all the food This is the 2 nd time we’ve stayed here but will not be back because of the good

8

Geoff

19 May 2025

·

Stayed 3 nights

The hotel & its facilities are very good, but could be excellent. One gets the feeling that only French speaking guests are welcome, most staff don’t have even a basic understanding of English and don’t want to assist. The hotel boasts 51 TV channels, but none cater for international sport.

6

Aunjelique

1 Nov 2024

·

Stayed 2 nights

The hotel was okay, however I feel it was not up to the expectations of such a nice hotel and not really worth the price per room.

10

Michael

17 Sept 2024

·

Stayed 1 night

Luxury Hotel in the historic Hopital building.

6 Place de l'Hôpital Général, Valenciennes, France

Location

In the heart of Valenciennes, Royal Hainaut Spa & Resort Hotel is within a 5-minute drive of Musée des Beaux-Arts and Valenciennes Golf. This luxury hotel is 1.6 mi (2.5 km) from Stade Nungesser and 3.9 mi (6.2 km) from Pure Aventure.

Jardin des Floralies(0.4 Miles)

Valenciennes Town Hall(0.4 Miles)

Catholic Church of Saint Michael in Valenciennes(0.5 Miles)

Musée des Beaux-Arts(0.6 Miles)

Parc de la Rhônelle(0.8 Miles)

Valenciennes Golf(1.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Nearby parking is available for a fee of EUR 24 per day, located 164 feet away from the hotel. Reservations are not required.

A buffet breakfast is available for a fee of approximately EUR 23 for adults and EUR 10 for children. Breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Pets are allowed at the property, with a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

Check-in is from 4:00 PM until midnight, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property offers step-free entrances and wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms are not provided.

The hotel is centrally located in Valenciennes, just 0.6 km from Valenciennes Town Hall and within a 10-minute walk of the Fine Arts museum and Musée des Beaux-Arts. It is approximately 1.3 mi from Valenciennes Golf and 1.6 mi from Stade Nungesser.

Yes, the hotel features an indoor pool, which is accessible from 9:00 AM to 8:00 PM. There is also an outdoor heated pool available.

Royal Hainaut Spa & Resort Hotel

Amenities

Property description

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