LUME Boutique Hotel, Autograph Collection
From
170 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
170 $US
/nuit
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages et des soins du visage. Cet hôtel de style Belle Époque offre aussi features l'accès Wi-Fi à Internet gratuit, un service...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages et des soins du visage. Cet hôtel de style Belle Époque offre aussi features l'accès Wi-Fi à Internet gratuit, un service de conciergerie et des magasins.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte.
Repas
De délicieuses spécialités Cuisine française attendent les plus gourmands pour le déjeuner et le dîner à Le Petit Royal, un restaurant idéal pour une soirée relaxantes en famille ou avec votre moitié. Si vous préférez le confort de votre chambre, vous pourrez compter sur un service d'étage (horaires limités) très pratique.Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner buffet est servi en semaine de 06 h 30 à 10 h 30 et le week-end de 07 h 00 à 12 h 00 (en supplément).
Chambres
Avec une décoration personnalisée, les 133 chambres de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar et une télévision à écran plat. Votre chambre est équipée d'un lit avec surmatelas préparé avec une couette en duvet d'oie. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette gratuits.
Emplacement
LUME Boutique Hotel, Autograph Collection est la solution idéale pour un séjour en plein cœur de Francfort, à moins de 10 minutes de marche de Marché de Noël de Francfort et Vieil opéra. Cet hôtel de luxe se trouve à 1 km de Römerberg et à 1,2 km de Centre commerciale MyZeil.
À proximité
Quartier financier(0.1 miles)
Kaiserstraße(0.1 miles)
Eurotower(0.2 miles)
Museumsufer(0.2 miles)
Tour de la Commerzbank(0.3 miles)
Opéra de Francfort(0.3 miles)
Parc Nizza(0.3 miles)
Gratte-ciel Main Tower(0.4 miles)
Goethestraße(0.4 miles)
Tours jumelles de la Deutsche Bank(0.4 miles)
Musée et Maison de Goethe(0.5 miles)
Hauptwache(0.5 miles)
Grosse Bockenheimer Strasse(0.5 miles)
Place de l'Opéra(0.5 miles)
Vieil opéra(0.5 miles)
Aéroport de Francfort International (FRA)(8.6 miles)
Aéroport de Mainz Finthen (QFZ)(31.9 miles)
Aéroport de Francfort-Hahn (HHN)(77.4 miles)
Restaurant
Chambres non-fumeurs
Service en chambre
Organisation d'excursions
Nettoyage à sec
Ménage
Emplacement
Neckarstraße 7-13, Francfort, Hesse, Allemagne
Quartier financier (0.1 miles)
Kaiserstraße (0.1 miles)
Eurotower (0.2 miles)
Museumsufer (0.2 miles)
Tour de la Commerzbank (0.3 miles)
Opéra de Francfort (0.3 miles)
Options de chambre
5
Chambre Deluxe, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
205 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
8
Chambre Premium, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
301 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
10
Suite Junior, 1 chambre
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
323 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Chambre Standard, 1 lit une place
Détails de la chambre
1 Lit Simple
151 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur LUME Boutique Hotel, Autograph Collection
8.8
Fabuleux
Basé sur 1 054 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'hôtel AMERON Frankfurt Neckarvillen Boutique, les voyageurs soulignent les chambres élégantes et calmes avec des lits confortables, des espaces très propres et un personnel accueillant, ainsi qu'un emplacement central et agréable à pied qui offre un accès facile aux sites touristiques tout en se trouvant dans un quartier aux ambiances contrastées près de la gare principale.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'hôtel AMERON Frankfurt Neckarvillen Boutique, les voyageurs soulignent les chambres élégantes et calmes avec des lits confortables, des espaces très propres et un personnel accueillant, ainsi qu'un emplacement central et agréable à pied qui offre un accès facile aux sites touristiques tout en se trouvant dans un quartier aux ambiances contrastées près de la gare principale.
Les clients apprécient régulièrement le petit-déjeuner ainsi que le restaurant et le bar de l'établissement, bien que le bar puisse être animé le week-end et que certains lieux soient parfois fermés pour des événements privés. Certains signalent des incohérences de service et des lacunes dans le ménage malgré des équipes globalement amicales, ainsi qu'une connexion Wi-Fi intermittente, des nuisances sonores occasionnelles et des chambres parfois petites. Dans l'ensemble, il s'agit d'une option boutique fiable avec une atmosphère raffinée.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le restaurant et le bar sur place reçoivent de bons commentaires, bien que le bar puisse être bruyant les soirs de week-end et que certains espaces soient parfois fermés pour des événements privés. Les options de remise en forme sont limitées et certains notent une ambiance animée au bar.
Avis de voyageur à ce sujet
10
Paul
15 févr. 2025
·
A séjourné 2 nuits
Perfect stay. Stylish, comfortable room. The restaurant has delicious food and faultless service. Highly recommend.
Perfect stay. Stylish, comfortable room. The restaurant has delicious food and faultless service. Highly recommend.
8
Stanley
9 juin 2024
·
A séjourné 1 nuit
It was a good room and uniquely had a balcony. The bed was very comfortable. The fitness center left a lot to be desired. The sauna had to be booked in advance.
It was a good room and uniquely had a balcony. The bed was very comfortable. The fitness center left a lot to be desired. The sauna had to be booked in advance.
6
Michelle
30 sept. 2024
·
A séjourné 2 nuits
We went down to eat at the restaurant for dinner one night and employees were guarding the door and rudely said there was a private party in the restaurant, which I understand, but they were rude about it. Also, another night, we came back from Oktoberfest to see a bunch of police arresting a very drunk woman who was lying on the floor of the bar in the hotel. I just got a weird feeling about the whole place.
We went down to eat at the restaurant for dinner one night and employees were guarding the door and rudely said there was a private party in the restaurant, which I understand, but they were rude about it. Also, another night, we came back from Oktoberfest to see a bunch of police arresting a very drunk woman who was lying on the floor of the bar in the hotel. I just got a weird feeling about the whole place.
8
Julie
9 déc. 2024
·
A séjourné 3 nuits
The room was great, the staff were friendly and helpful and the amenities were terrific. However, the hotel bar becomes a very noisy nightclub on the weekend (complete with DJ) and it was super loud. If they are going to have a club in the hotel they need to invest in better sound proofing since the main goal of most hotel guests is to have a restful night.
The room was great, the staff were friendly and helpful and the amenities were terrific. However, the hotel bar becomes a very noisy nightclub on the weekend (complete with DJ) and it was super loud. If they are going to have a club in the hotel they need to invest in better sound proofing since the main goal of most hotel guests is to have a restful night.
10
William
25 août 2025
·
A séjourné 4 nuits
I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
10
Stephanie
7 août 2025
·
A séjourné 2 nuits
The service was excellent at the hotel and they had nice cookies in the morning and iced tea. There was however a scent in the main lobby area that wasn’t appealing. It was some signature scent, not a bad smell, but it wasn’t necessary at that strength. It just didn’t fit the vibe of a clean, fresh hotel.
The service was excellent at the hotel and they had nice cookies in the morning and iced tea. There was however a scent in the main lobby area that wasn’t appealing. It was some signature scent, not a bad smell, but it wasn’t necessary at that strength. It just didn’t fit the vibe of a clean, fresh hotel.
10
Sarah
6 déc. 2023
·
A séjourné 3 nuits
Nice rooms and very comfy beds. Great buffet breakfast. Friendly helpful staff. Only complaint was the bar was closed one evening for a private function. Always annoying when you have picked hotels for the amenities offered and then they are not available.
Nice rooms and very comfy beds. Great buffet breakfast. Friendly helpful staff. Only complaint was the bar was closed one evening for a private function. Always annoying when you have picked hotels for the amenities offered and then they are not available.
8
Ian
3 déc. 2023
·
A séjourné 3 nuits
Overall very nice room. Hot water was an issue, very spotty.room was cool, could not get it warmer. Bar closed one night for private function. Amenities listed says there is a bar
Overall very nice room. Hot water was an issue, very spotty.room was cool, could not get it warmer. Bar closed one night for private function. Amenities listed says there is a bar
10
Dean G
17 juin 2024
·
A séjourné 7 nuits
Excellent location with a little bit of separation from the “wild side” train station/redlight district. Transitions to financial district in the other direction. Great restaurant and bar with fine craft drinks. Very helpful front desk. Perfect for tradeshow or other business or vacation travel. Close to river, train station, good restaurants, shopping, etc. Hotel has a personality, unlike the huge corporate chains. Don’t worry about the “boutique” description - place has plenty of amenities in addition to charm. 2nd time there, would not hesitate to go a third time.
Excellent location with a little bit of separation from the “wild side” train station/redlight district. Transitions to financial district in the other direction. Great restaurant and bar with fine craft drinks. Very helpful front desk. Perfect for tradeshow or other business or vacation travel. Close to river, train station, good restaurants, shopping, etc. Hotel has a personality, unlike the huge corporate chains. Don’t worry about the “boutique” description - place has plenty of amenities in addition to charm. 2nd time there, would not hesitate to go a third time.
10
David
14 oct. 2023
·
A séjourné 2 nuits
Great hotel in great location. Close enough to walk from train station, close enough to walk to all the sites, shopping, restaurants, opera and churches. Only a 15-20 minute car ride to the airport. Good breakfast, great rooms but gym is lacking free weights. Will definitely stay here again.
Great hotel in great location. Close enough to walk from train station, close enough to walk to all the sites, shopping, restaurants, opera and churches. Only a 15-20 minute car ride to the airport. Good breakfast, great rooms but gym is lacking free weights. Will definitely stay here again.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis décrivent à plusieurs reprises des chambres et des espaces publics très propres et bien entretenus. Quelques personnes signalent des problèmes isolés, tels que du linge taché.
Avis de voyageur à ce sujet
10
EMMANUELLE
19 oct. 2025
·
A séjourné 4 nuits
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
10
Gerardo Antonio Siqueff
30 avr. 2025
·
A séjourné 5 nuits
Beautiful and very clean rooms, confortable beds and very kind perssonel
Beautiful and very clean rooms, confortable beds and very kind perssonel
10
Charlie
2 janv. 2024
·
A séjourné 1 nuit
If I could give a 6th star for our experience at this hotel, I would! The staff went above & beyond to ensure we had the best experience possible. They were very nice & helpful. Additionally, the hotel was very clean & in an excellent location on an 8-minute walk from the Frankfurt HBF & a 10-minute walk to the okd town square.
If I could give a 6th star for our experience at this hotel, I would! The staff went above & beyond to ensure we had the best experience possible. They were very nice & helpful. Additionally, the hotel was very clean & in an excellent location on an 8-minute walk from the Frankfurt HBF & a 10-minute walk to the okd town square.
10
Moses
19 nov. 2024
·
A séjourné 3 nuits
Very clean and unique building. But too close to the train station. Limited nice restaurants nearby.
Very clean and unique building. But too close to the train station. Limited nice restaurants nearby.
10
Caroline
28 sept. 2025
·
A séjourné 1 nuit
Super clean and comfy room. Lovely staff with exceptional service. Great breakfast. Location is the only downside - a little far from old town
Super clean and comfy room. Lovely staff with exceptional service. Great breakfast. Location is the only downside - a little far from old town
10
Fabiano
30 sept. 2024
·
A séjourné 4 nuits
Well appointed, comfy beds, new.
Well appointed, comfy beds, new.
10
Nathan
24 sept. 2025
·
A séjourné 8 nuits
Clean rooms, kind staff and the staff speaks English and german, they were able to hold our luggage for us while we waited for the room to be ready so we could walk around
Clean rooms, kind staff and the staff speaks English and german, they were able to hold our luggage for us while we waited for the room to be ready so we could walk around
10
Kathryn
13 avr. 2025
·
A séjourné 1 nuit
The staff were very helpful and the rooms were very comfortable, clean, quiet and very beautiful. Very thoughtful amenities and convenient walking distance to many dining and shopping options.
The staff were very helpful and the rooms were very comfortable, clean, quiet and very beautiful. Very thoughtful amenities and convenient walking distance to many dining and shopping options.
8
Jeong-Kyu
6 oct. 2023
·
A séjourné 2 nuits
지하에 바가 있어서 약간 시끄러울 수 있으나, 전체적으로 넓고 깔끔했다. 다만 침대 시트에 얼룩이 남아있었다.
지하에 바가 있어서 약간 시끄러울 수 있으나, 전체적으로 넓고 깔끔했다. 다만 침대 시트에 얼룩이 남아있었다.
10
Richard
18 juin 2024
·
A séjourné 1 nuit
Very clean and close to the downtown, walkable to the old town snd train station. The hotel was very well kept and luxurious.
Very clean and close to the downtown, walkable to the old town snd train station. The hotel was very well kept and luxurious.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Chambres élégantes, confortables et généralement calmes avec de bons lits et des touches d'attention, mais certaines sont petites et quelques clients ont rencontré du bruit mécanique ou des températures chaudes. Le Wi-Fi peut être intermittent et les téléviseurs manquent de fonctionnalités intelligentes ou de services de diffusion en continu.
Avis de voyageur à ce sujet
10
EMMANUELLE
19 oct. 2025
·
A séjourné 4 nuits
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
8
Conor
20 mars 2025
·
A séjourné 1 nuit
Nice hotel with friendly staff in a good location. The only downside was the noise during the night. It sounded like noise from services such as water or waste but was surprisingly loud. I mentioned it to the staff during checkout and it looked like they had heard this complaint before.
Nice hotel with friendly staff in a good location. The only downside was the noise during the night. It sounded like noise from services such as water or waste but was surprisingly loud. I mentioned it to the staff during checkout and it looked like they had heard this complaint before.
10
Götz
30 janv. 2025
·
A séjourné 1 nuit
It’s a very beautiful property, the building is old and fancy. Rooms are stylish, cozy. Good bed, good coffee in the room. It’s quiet, you’ll sleep nicely. There’s window blinders.
It’s a very beautiful property, the building is old and fancy. Rooms are stylish, cozy. Good bed, good coffee in the room. It’s quiet, you’ll sleep nicely. There’s window blinders.
10
Chris
27 mai 2024
·
A séjourné 1 nuit
Great checkin and lovely room upgrade. Thickest door I’ve ever seen made the sleep great and room quiet.
Great checkin and lovely room upgrade. Thickest door I’ve ever seen made the sleep great and room quiet.
8
katharina
11 juin 2024
·
A séjourné 3 nuits
La chambre 221 très petite. Le placard des vêtements, mal conçu Je ne peux pas accrocher correctement mes robes ( pourtant je si petite) Salle de bain pas de black out rideau devant la fenêtre.Le soir on est en pleine vue pour les passants de la rue
La chambre 221 très petite. Le placard des vêtements, mal conçu Je ne peux pas accrocher correctement mes robes ( pourtant je si petite) Salle de bain pas de black out rideau devant la fenêtre.Le soir on est en pleine vue pour les passants de la rue
10
Nicole
15 juin 2025
·
A séjourné 4 nuits
Beautiful hotel near loads of restaurants and close to the Old Town. Eddy O'Brien who manages the restaurant is rhe best! He offered great recommendations for wine and went over and above to make us feel welcome. Would absolutely stay there again! One downfall is that they don't have smart TVs so you can't access your streaming apps except through HDMI connection.
Beautiful hotel near loads of restaurants and close to the Old Town. Eddy O'Brien who manages the restaurant is rhe best! He offered great recommendations for wine and went over and above to make us feel welcome. Would absolutely stay there again! One downfall is that they don't have smart TVs so you can't access your streaming apps except through HDMI connection.
8
Neil
6 juin 2024
·
A séjourné 1 nuit
Stayed at LUME for a recent business trip. Rooms were very comfortable with all amenities your would expect. One serious problem was the reliability of the internet. Intermittent service impacted my ability to take web conference calls
Stayed at LUME for a recent business trip. Rooms were very comfortable with all amenities your would expect. One serious problem was the reliability of the internet. Intermittent service impacted my ability to take web conference calls
6
Barbara
19 déc. 2023
·
A séjourné 2 nuits
My second time in this hotel - the first stay was in the spring of 2023 - and I had enjoyed it so much, I booked again for December 2023. Although I had booked a deluxe room again, this time around the room allocated was much smaller and some of the amenities were missing (bathrobe, slippers). Had asked for a quiet room (and the room was stated to be noise insulated) but was woken up at 5am each morning by noisy delivery trucks……
My second time in this hotel - the first stay was in the spring of 2023 - and I had enjoyed it so much, I booked again for December 2023. Although I had booked a deluxe room again, this time around the room allocated was much smaller and some of the amenities were missing (bathrobe, slippers). Had asked for a quiet room (and the room was stated to be noise insulated) but was woken up at 5am each morning by noisy delivery trucks……
8
Kate
10 déc. 2024
·
A séjourné 4 nuits
We had a wonderful stay at LUME- our room was lovely and the people who worked at the hotel were very helpful! The location was right on the edge of an iffy area but was super convenient to the train station and not far from the old city on foot. I would really like to give 4.5 stars, but wasn’t able to. The biggest problem we had was that the internet was really spotty. It wasn’t a huge deal for us but if we were in a situation where we needed to do work, it would be a big problem. There was also a tiny “Christmas market” (really just a couple of stands) on the corner that was blasting music every night- it was pretty loud.
We had a wonderful stay at LUME- our room was lovely and the people who worked at the hotel were very helpful! The location was right on the edge of an iffy area but was super convenient to the train station and not far from the old city on foot. I would really like to give 4.5 stars, but wasn’t able to. The biggest problem we had was that the internet was really spotty. It wasn’t a huge deal for us but if we were in a situation where we needed to do work, it would be a big problem. There was also a tiny “Christmas market” (really just a couple of stands) on the corner that was blasting music every night- it was pretty loud.
10
Jim
7 déc. 2024
·
A séjourné 1 nuit
Lovely property. Very nice rooms. Cute and comfortable. Excellent hotel staff. As with most European hotels, the room was a little warm with no real options to cool it. Otherwise excellent!!
Lovely property. Very nice rooms. Cute and comfortable. Excellent hotel staff. As with most European hotels, the room was a little warm with no real options to cool it. Otherwise excellent!!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment salué pour son amabilité, son accueil et son aide. Cependant, plusieurs avis font état d'un service inégal, de réponses dismissives ou lentes, de personnel de ménage qui frappe malgré le panneau "Ne pas déranger" et de problèmes occasionnels de facturation ou de communication.
Avis de voyageur à ce sujet
10
FRED
15 avr. 2024
·
A séjourné 1 nuit
The hotel is superbly located. Really nice. Breakfast great with super staff there. Reception staff can improve on communication between each other.
The hotel is superbly located. Really nice. Breakfast great with super staff there. Reception staff can improve on communication between each other.
10
William
25 août 2025
·
A séjourné 4 nuits
I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
6
Erik
30 sept. 2024
·
A séjourné 2 nuits
The property is perfectly situated for a fun night in Frankfurt. The city has a serious homelessness problem and this hotel's central location puts that problem in full view however it also puts some of the fun aspects of this city front and center as well. The hotel itself is very attractive and the rooms are well appointed. My only gripe is that a steady clanging noise started in my room at 5 AM that kept me up for nearly an hour, then it stopped and I was able to fall back asleep. I recorded the noise and showed it to the front desk attendant in the morning. It obviously came from some electronic or mechanical system in the walls or ceiling, in other words, not from the outside. She apologized and that was that. I would have expected a better response from an Autograph Collection property considering that it did negatively impact the only thing I was there to do, which was sleep after a long flight from the US. The attendant was apologetic and went over to speak to someone who looked managerial, who quickly dismissed my complaint and waved her off. A simple conversation and apology from the manager would have been enough in the moment as I was not looking for anything other than an acknowledgment of the problem and commitment to find it and fix it. This type of attitude from a manager means that I will not likely stay here again.
The property is perfectly situated for a fun night in Frankfurt. The city has a serious homelessness problem and this hotel's central location puts that problem in full view however it also puts some of the fun aspects of this city front and center as well. The hotel itself is very attractive and the rooms are well appointed. My only gripe is that a steady clanging noise started in my room at 5 AM that kept me up for nearly an hour, then it stopped and I was able to fall back asleep. I recorded the noise and showed it to the front desk attendant in the morning. It obviously came from some electronic or mechanical system in the walls or ceiling, in other words, not from the outside. She apologized and that was that. I would have expected a better response from an Autograph Collection property considering that it did negatively impact the only thing I was there to do, which was sleep after a long flight from the US. The attendant was apologetic and went over to speak to someone who looked managerial, who quickly dismissed my complaint and waved her off. A simple conversation and apology from the manager would have been enough in the moment as I was not looking for anything other than an acknowledgment of the problem and commitment to find it and fix it. This type of attitude from a manager means that I will not likely stay here again.
10
EMMANUELLE
19 oct. 2025
·
A séjourné 4 nuits
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
4
Kimon
5 déc. 2023
·
A séjourné 3 nuits
Staff at reception are very friendly and accommodating. Room cleaning services come too early for our preferences and knock on door despite a ‘do not disturb’ notice on door. Room services failed to clean our room or change towels, despite us following their procedure of informing reception we had vacated the room for the day. Breakfast is until 11am on weekends and there is a menu of options to choose from the kitchen but we were told at 10:45 that the kitchen was already closed and we could not have the order we requested, despite being told by another member of staff that the kitchen was open till 11am on weekends. On second day room was cleaned just after we left as again we followed the hotel procedure but it was annoying that we had to check twice it would get done. It’s not the sort of service one expects or needs to check of such a hotel. On the checkout morning again (3 days in a row now) we got a knock on the door from room services!! We informed them we were checking out and could clean the room after we left! When at the reception checking out we were asked to pay €120 for breakfasts taken, which was embarrassing as we had breakfast included and paid for in our bookings. So overall definitely not a 5* service for such a lovely hotel. I can also add that bed linens were not changed at all during our stay nor were they checked if they were or were not clean. Uber taxis cannot find the hotel at all, but that’s not the fault of the hotel so do not use Uber there.
Staff at reception are very friendly and accommodating. Room cleaning services come too early for our preferences and knock on door despite a ‘do not disturb’ notice on door. Room services failed to clean our room or change towels, despite us following their procedure of informing reception we had vacated the room for the day. Breakfast is until 11am on weekends and there is a menu of options to choose from the kitchen but we were told at 10:45 that the kitchen was already closed and we could not have the order we requested, despite being told by another member of staff that the kitchen was open till 11am on weekends. On second day room was cleaned just after we left as again we followed the hotel procedure but it was annoying that we had to check twice it would get done. It’s not the sort of service one expects or needs to check of such a hotel. On the checkout morning again (3 days in a row now) we got a knock on the door from room services!! We informed them we were checking out and could clean the room after we left! When at the reception checking out we were asked to pay €120 for breakfasts taken, which was embarrassing as we had breakfast included and paid for in our bookings. So overall definitely not a 5* service for such a lovely hotel. I can also add that bed linens were not changed at all during our stay nor were they checked if they were or were not clean. Uber taxis cannot find the hotel at all, but that’s not the fault of the hotel so do not use Uber there.
6
Ernesto
16 juin 2025
·
A séjourné 7 nuits
Beautiful hotel. Convenient location. Substantial service deficit, both in availability and quality, presented inconveniences.
Beautiful hotel. Convenient location. Substantial service deficit, both in availability and quality, presented inconveniences.
2
Ethan
4 août 2025
·
A séjourné 1 nuit
really poor service
really poor service
10
Ashley
7 févr. 2024
·
A séjourné 1 nuit
One of the best hotels I have stayed at. From the moment walking in to the moment leaving, the staff was extremely hospitable and helpful. Beds were very comfortable. Breakfast was delicious. Even the smell when you walk into the lobby was luxurious. I look forward to returning each time I visit Frankfurt.
One of the best hotels I have stayed at. From the moment walking in to the moment leaving, the staff was extremely hospitable and helpful. Beds were very comfortable. Breakfast was delicious. Even the smell when you walk into the lobby was luxurious. I look forward to returning each time I visit Frankfurt.
10
Morten Holm
1 sept. 2025
·
A séjourné 1 nuit
Great place down town including top service delivered! Highly recommended.
Great place down town including top service delivered! Highly recommended.
10
Nathan
24 sept. 2025
·
A séjourné 8 nuits
Clean rooms, kind staff and the staff speaks English and german, they were able to hold our luggage for us while we waited for the room to be ready so we could walk around
Clean rooms, kind staff and the staff speaks English and german, they were able to hold our luggage for us while we waited for the room to be ready so we could walk around
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation centrale, à pied de la rivière, de la vieille ville, des commerces et de la gare principale. Plusieurs personnes mentionnent que la gare à proximité et le quartier rouge peuvent sembler austères avec une présence visible de sans-abrisme, bien que l'hôtel soit situé dans une rue relativement calme.
Avis de voyageur à ce sujet
10
Jonathan
11 juin 2024
·
A séjourné 1 nuit
Nice clean place. Staff were OK. On a quiet street. Centrally located, but the surrounding neighborhood was abit rough.
Nice clean place. Staff were OK. On a quiet street. Centrally located, but the surrounding neighborhood was abit rough.
10
William
25 août 2025
·
A séjourné 4 nuits
I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
10
EMMANUELLE
19 oct. 2025
·
A séjourné 4 nuits
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
10
Maria
11 août 2025
·
A séjourné 2 nuits
Hotel was beautiful and stuff was great. The only thing is around the corner, homeless people and dirty.
Hotel was beautiful and stuff was great. The only thing is around the corner, homeless people and dirty.
10
Jamison
9 oct. 2023
·
A séjourné 1 nuit
Hotel is in a beautiful building, waking distance to main train station and old city. Would stay again.
Hotel is in a beautiful building, waking distance to main train station and old city. Would stay again.
8
Gregorio
24 août 2025
·
A séjourné 2 nuits
Bella struttura nascosta tra palazzoni nei oressi della stazione. Silenzioso e carino. Il quartiere non è il massimo ci sono molti sbandati ma c’è comunque una sensazione di sicurezza
Bella struttura nascosta tra palazzoni nei oressi della stazione. Silenzioso e carino. Il quartiere non è il massimo ci sono molti sbandati ma c’è comunque una sensazione di sicurezza
10
Dean G
17 juin 2024
·
A séjourné 7 nuits
Excellent location with a little bit of separation from the “wild side” train station/redlight district. Transitions to financial district in the other direction. Great restaurant and bar with fine craft drinks. Very helpful front desk. Perfect for tradeshow or other business or vacation travel. Close to river, train station, good restaurants, shopping, etc. Hotel has a personality, unlike the huge corporate chains. Don’t worry about the “boutique” description - place has plenty of amenities in addition to charm. 2nd time there, would not hesitate to go a third time.
Excellent location with a little bit of separation from the “wild side” train station/redlight district. Transitions to financial district in the other direction. Great restaurant and bar with fine craft drinks. Very helpful front desk. Perfect for tradeshow or other business or vacation travel. Close to river, train station, good restaurants, shopping, etc. Hotel has a personality, unlike the huge corporate chains. Don’t worry about the “boutique” description - place has plenty of amenities in addition to charm. 2nd time there, would not hesitate to go a third time.
8
Kate
10 déc. 2024
·
A séjourné 4 nuits
We had a wonderful stay at LUME- our room was lovely and the people who worked at the hotel were very helpful! The location was right on the edge of an iffy area but was super convenient to the train station and not far from the old city on foot. I would really like to give 4.5 stars, but wasn’t able to. The biggest problem we had was that the internet was really spotty. It wasn’t a huge deal for us but if we were in a situation where we needed to do work, it would be a big problem. There was also a tiny “Christmas market” (really just a couple of stands) on the corner that was blasting music every night- it was pretty loud.
We had a wonderful stay at LUME- our room was lovely and the people who worked at the hotel were very helpful! The location was right on the edge of an iffy area but was super convenient to the train station and not far from the old city on foot. I would really like to give 4.5 stars, but wasn’t able to. The biggest problem we had was that the internet was really spotty. It wasn’t a huge deal for us but if we were in a situation where we needed to do work, it would be a big problem. There was also a tiny “Christmas market” (really just a couple of stands) on the corner that was blasting music every night- it was pretty loud.
10
JOHN
17 sept. 2024
·
A séjourné 1 nuit
Hotel was in a great location in center of the city, close to the river for walking and the open market place, staff was great and it was amazingly quiet.
Hotel was in a great location in center of the city, close to the river for walking and the open market place, staff was great and it was amazingly quiet.
10
Richard
18 juin 2024
·
A séjourné 1 nuit
Very clean and close to the downtown, walkable to the old town snd train station. The hotel was very well kept and luxurious.
Very clean and close to the downtown, walkable to the old town snd train station. The hotel was very well kept and luxurious.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner et le restaurant sur place reçoivent de nombreux éloges pour leur qualité et leur service. Des problèmes occasionnels incluent des pénuries d'articles, une fermeture de la cuisine anticipée et des fermetures pour événements privés affectant l'accès.
Avis de voyageur à ce sujet
10
Paul
15 févr. 2025
·
A séjourné 2 nuits
Perfect stay. Stylish, comfortable room. The restaurant has delicious food and faultless service. Highly recommend.
Perfect stay. Stylish, comfortable room. The restaurant has delicious food and faultless service. Highly recommend.
10
William
25 août 2025
·
A séjourné 4 nuits
I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
10
Theresa
28 oct. 2024
·
A séjourné 2 nuits
Wir hatten einen perfekten Aufenthalt. Zentrale Lage, hervorragendes Frühstück und super Betten.
Wir hatten einen perfekten Aufenthalt. Zentrale Lage, hervorragendes Frühstück und super Betten.
10
Heidi
7 juin 2025
·
A séjourné 1 nuit
Wonderful hotel , fantastic breakfast
Wonderful hotel , fantastic breakfast
10
Caroline
28 sept. 2025
·
A séjourné 1 nuit
Super clean and comfy room. Lovely staff with exceptional service. Great breakfast. Location is the only downside - a little far from old town
Super clean and comfy room. Lovely staff with exceptional service. Great breakfast. Location is the only downside - a little far from old town
10
Nicole
15 juin 2025
·
A séjourné 4 nuits
Beautiful hotel near loads of restaurants and close to the Old Town. Eddy O'Brien who manages the restaurant is rhe best! He offered great recommendations for wine and went over and above to make us feel welcome. Would absolutely stay there again! One downfall is that they don't have smart TVs so you can't access your streaming apps except through HDMI connection.
Beautiful hotel near loads of restaurants and close to the Old Town. Eddy O'Brien who manages the restaurant is rhe best! He offered great recommendations for wine and went over and above to make us feel welcome. Would absolutely stay there again! One downfall is that they don't have smart TVs so you can't access your streaming apps except through HDMI connection.
10
Andre
17 nov. 2024
·
A séjourné 1 nuit
Tolles Hotel, freundliches Personal super Frühstück und top gelegen
Tolles Hotel, freundliches Personal super Frühstück und top gelegen
4
Mark
16 déc. 2023
·
A séjourné 3 nuits
Shortage of items at breakfast. Added charge for coffee to my bill AFTER checkout and after agreement NOT to charge. Very dark corridors etc. Staff generally apathetic. Great location, great looking building.
Shortage of items at breakfast. Added charge for coffee to my bill AFTER checkout and after agreement NOT to charge. Very dark corridors etc. Staff generally apathetic. Great location, great looking building.
8
KyouWon
23 mai 2024
·
A séjourné 1 nuit
Location was good. All the places were in walking distance. Breakfast was amazing.
Location was good. All the places were in walking distance. Breakfast was amazing.
10
Jeffery
24 oct. 2023
·
A séjourné 2 nuits
This is a beautiful and comfortable hotel. The room has a great design and a comfortable bed. It is a Marriott hotel and is a bit expensive but worth it. It is within walking distance of the main train station and the old town. The breakfast is good but a little expensive. Overall we had a great stay here.
This is a beautiful and comfortable hotel. The room has a great design and a comfortable bed. It is a Marriott hotel and is a bit expensive but worth it. It is within walking distance of the main train station and the old town. The breakfast is good but a little expensive. Overall we had a great stay here.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
katharina
11 juin 2024
·
A séjourné 3 nuits
La chambre 221 très petite. Le placard des vêtements, mal conçu Je ne peux pas accrocher correctement mes robes ( pourtant je si petite) Salle de bain pas de black out rideau devant la fenêtre.Le soir on est en pleine vue pour les passants de la rue
La chambre 221 très petite. Le placard des vêtements, mal conçu Je ne peux pas accrocher correctement mes robes ( pourtant je si petite) Salle de bain pas de black out rideau devant la fenêtre.Le soir on est en pleine vue pour les passants de la rue
4
halil
1 avr. 2024
·
A séjourné 3 nuits
Très déçue par cet hôtel Service de réception inexistant Pas de portier pour les valises Mon mari s’est fait un tour de rein Des escaliers dans tous les sens Il n’y a aucun. Service au niveau de la réception L’hôtel est très beau mais très mal placé Zone gare beaucoup de drogues Par contre le restaurant est très bien Nous avons été servis et conseillés par le chef de rang ayant des origines japonaises Qui a su nous conseiller aussi bien au niveau des plats que du vin
Très déçue par cet hôtel Service de réception inexistant Pas de portier pour les valises Mon mari s’est fait un tour de rein Des escaliers dans tous les sens Il n’y a aucun. Service au niveau de la réception L’hôtel est très beau mais très mal placé Zone gare beaucoup de drogues Par contre le restaurant est très bien Nous avons été servis et conseillés par le chef de rang ayant des origines japonaises Qui a su nous conseiller aussi bien au niveau des plats que du vin
10
Tatiana
21 sept. 2026
·
A séjourné 2 nuits
I live Brekfast time you can stay and relax . Different options for everyone. Bed very comfortable. Staff helpful. Gym a bit small but I always alone. Street a bit noisy on the fountain side . I would definitely come back .
I live Brekfast time you can stay and relax . Different options for everyone. Bed very comfortable. Staff helpful. Gym a bit small but I always alone. Street a bit noisy on the fountain side . I would definitely come back .
8
DAMON
16 sept. 2026
·
A séjourné 3 nuits
Ask for upper level room.
Ask for upper level room.
10
Ricardo
14 sept. 2026
·
A séjourné 1 nuit
Tudo maravilhoso! Café da manhã excepcional, bar a noite (sexta feira) bem movimentado e quartos bons! Obrigado
Tudo maravilhoso! Café da manhã excepcional, bar a noite (sexta feira) bem movimentado e quartos bons! Obrigado
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-04: 416.44035828125USD
- 2026-11-05: 275.3104652773437USD
- 2026-11-06: 206.45127769335934USD
- 2026-11-07: 182.84088568554685USD
- 2026-11-08: 129.11671324023436USD
- 2026-11-09: 253.76396630468747USD
- 2026-11-10: 324.97770873828125USD
- 2026-11-11: 335.5061026640625USD
- 2026-11-12: 264.5967501757812USD
- 2026-11-13: 146.63746790624998USD
- 2026-11-14: 170.8786323046875USD
- 2026-11-15: 129.61475745703123USD
- 2026-11-16: 557.5635848085938USD
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: 325.199661171875USD
- 2026-11-20: 170.34555472265623USD
- 2026-11-21: 162.31927157617187USD
- 2026-11-22: 129.11671324023436USD
- 2026-11-23: 270.82360009960934USD
- 2026-11-24: 308.47573945312496USD
- 2026-11-25: 316.50203978124995USD
- 2026-11-26: 266.53885974218747USD
- 2026-11-27: 178.20148190234374USD
- 2026-11-28: 254.6365359238281USD
- 2026-11-29: 122.24798299511718USD
- 2026-11-30: 271.1852049082031USD
- 2026-12-01: 290.9251059140625USD
- 2026-12-02: 289.4070736015625USD
- 2026-12-03: 246.79919927929686USD
- 2026-12-04: 183.540608USD
- 2026-12-05: 183.31411961328124USD
- 2026-12-06: 139.98196182128905USD
- 2026-12-07: 252.22758399999998USD
- 2026-12-08: 290.1585298359375USD
- 2026-12-09: 290.51212799999996USD
- 2026-12-10: 243.21945599999998USD
- 2026-12-11: 182.84088568554685USD
- 2026-12-12: 182.84088568554685USD
- 2026-12-13: 129.26220737304686USD
- 2026-12-14: 235.37748031249998USD
- 2026-12-15: 271.0899327109375USD
- 2026-12-16: 275.55898052734375USD
- 2026-12-17: 226.71990932617186USD
- 2026-12-18: 154.31302222265623USD
- 2026-12-19: 154.31302222265623USD
- 2026-12-20: 130.26424065429686USD
- 2026-12-21: 170.34555472265623USD
- 2026-12-22: 170.34555472265623USD
- 2026-12-23: 170.34555472265623USD
- 2026-12-24: 170.34555472265623USD
- 2026-12-25: 130.26424065429686USD
- 2026-12-26: 130.26424065429686USD
- 2026-12-27: 130.26424065429686USD
- 2026-12-28: 130.26424065429686USD
- 2026-12-29: 130.26424065429686USD
- 2026-12-30: 146.29675597265623USD
- 2026-12-31: 162.31927157617187USD
- 2027-01-01: 146.29675597265623USD
- 2027-01-02: 146.29675597265623USD
- 2027-01-03: 144.46223783984374USD
- 2027-01-04: 213.1223245722656USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Des conditions d'annulation spéciales peuvent s'appliquer aux réservations de groupes (plus de 8 chambres pour le même hébergement, aux mêmes dates)
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Les fêtes et les événements de groupe sont interdits
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour les enfants âgés de 5 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie déjà en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'autres restrictions et d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies sur la confirmation de réservation.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Le petit déjeuner buffet coûte environ 39 EUR par adulte et environ 19.50 EUR par enfant.
- Animaux de compagnie : 30 EUR par animal et par séjour
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Restaurant
Chambres non-fumeurs
Service en chambre
Organisation d'excursions
Nettoyage à sec
Ménage
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Massage
Déjeuners à emporter
Chambres hypoallergéniques
Wheelchair Accessible (Limited)
Activités
Parcours de golf (à proximité)
Cyclisme
Terrasse
Fitness Center (nearby)
Services
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Location de vélos
Consigne à bagage
Laverie
24-Hour Front Desk
Concierge Services
Connexion Internet
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