Name: Best Western Plus LaCrescent - LaCrosse
Address: 509 N Chestnut, La Crescent, Minnesota, United States of America, La Crescent, Minnesota, US
Price range: $88–$372 per night
Rating: 8.85

What guests think

At Best Western Plus LaCrescent - LaCrosse, most reviews highlight very clean, modern rooms, friendly staff, and a convenient location near La Crosse, with many guests also appreciating the on-site restaurant and generally satisfying breakfast offerings.

The pool is frequently described as small and somewhat dark, and several guests wished for a hot tub. Some guests reported problems such as billing or key-card issues, slow maintenance responses, inconsistent housekeeping, occasional noise, and notably dark in-room lighting. Overall, this is a clean, modern choice with generally positive stays and a few caveats to consider.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities include a small indoor pool that several found dark or chilly, a well-liked attached restaurant/bar, and a gym many considered good. EV chargers and pet-friendly areas are available, but there is no hot tub.

Related guest reviews

10

John Francis

Aug 25, 2025

·

Stayed 3 nights

The hotel was very nice. Check in was smooth and the room was very clean. The pool was clear and the ftness center was adequately equipped for a decent workout. The breakfast buffet had a good selection of things to eat. The staff was very friendly.

8

Kristi

May 10, 2024

·

Stayed 2 nights

The only thing I didn’t like is that the pool area was closed for 4 hours for a private party. Usually I wouldn’t care but I ran in the La Crosse marathon and was looking forward to the hot tub after a long run the rain.

10

Kris

Sep 11, 2023

·

Stayed 1 night

So nice to have an electric car charging station at the hotel! I hope you install more chargers At more of your hotels

10

Gregory

Oct 17, 2025

·

Stayed 1 night

Great room with up to date technology. TV had all the streaming and casting options. Good breakfast. Restaurant/bar was not your typical hotel option. Great food and service. Appeared to be many locals dining.

8

Kimberly

Oct 17, 2024

·

Stayed 2 nights

Great hotel, tiny cold pool.

10

Daniel

Oct 11, 2024

·

Stayed 1 night

Staff was super friendly. Very clean. Nice dog area and our pet was a first timer in a hotel and she did great. Breakfast was very nice. Thank you!

10

Donald

May 12, 2025

·

Stayed 1 night

very much liked the EV charging station; the comforter on the bed had major stains; the motel was quiet except for the noise on US Hwy 61.

8

Nancy

May 26, 2025

·

Stayed 2 nights

Nice place. Swimming pool area is small and dark though.

10

Michelle

Sep 30, 2025

·

Stayed 1 night

Nice hotel. We took advantage of the on-site restaurant too. Would be happy to stay there again.

8

Kristopher

Dec 16, 2025

·

Stayed 4 nights

clean room, overall quiet, workout facilities very good

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently praise very clean rooms and public spaces, with several calling the property spotless. A few guests noted issues such as a poorly cleaned room, stained bedding, or a dirty dining surface.

Related guest reviews

10

Kevin Jean

Jul 28, 2025

·

Stayed 1 night

Very clean property. Nice room. Very clean room also-sometimes hotels have not been so clean since covid but this room was spotless!!

10

Diane

Jan 7, 2026

·

Stayed 1 night

The front desk employee, Aria was extremely friendly and welcoming. The lobby was warm and inviting! Popcorn was served for an afternoon snack. The room was clean and comfortable. Breakfast was a nice way to jumpstart the day

10

Ken

Jun 2, 2025

·

Stayed 1 night

The beds were very comfortable and the facility was very clean!

10

Matt

Jun 23, 2025

·

Stayed 1 night

Great location and very clean hotel, highly recommend

10

Amber

Sep 22, 2025

·

Stayed 1 night

Very clean, staff was helpful. Great place

10

Jennifer

Sep 21, 2025

·

Stayed 2 nights

Clean and updated

4

Mary

Aug 18, 2025

·

Stayed 1 night

Room not properly cleaned up and ready for us. Large wet area on carpet. Pet odors. They are pet friendly but I am not. Smelled like last renter was a dog. Facility quite tired. Staff at check-in very pleasant.

10

David

Jul 16, 2023

·

Stayed 1 night

Very clean and modern facilities. Friendly, pleasant staff. An A experience.

10

Donald

May 12, 2025

·

Stayed 1 night

very much liked the EV charging station; the comforter on the bed had major stains; the motel was quiet except for the noise on US Hwy 61.

2

courtney

Oct 11, 2025

·

Stayed 1 night

Dining area was dirty with hair on the countertop, and the food quality was not good at all

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, often spacious, with features like walk-in showers and streaming-capable TVs. Some guests reported dark lighting, firm beds or worn pillows, occasional noise from above or the highway, and isolated maintenance or TV reception issues.

Related guest reviews

10

Mark

Sep 22, 2024

·

Stayed 1 night

Really a nice place! Clean, conveniently located. Comfortable room, bed was great! Floors are a little thin and could hear the people above us walking around. Makes me wonder if the room below us could hear us. But it wasn’t terrible. Breakfast was OK. Coffee machine in the lobby was fantastic! Check in was a breeze as was check out. A bit pricey for the basic accommodations provided, but we are almost always pleased with Best Western lodgings. I would certainly stay here again.

8

Sabrina

Aug 18, 2024

·

Stayed 1 night

Our TV wouldn’t work - only one station. We called the front desk for help and they said it happens due to rain sometimes…but it wasn’t raining. We tried again. Received no help and had no TV beyond 1 channel during our stay. :(

6

Michael

Jul 25, 2025

·

Stayed 2 nights

It was just...okay. The beds were small (two doubles, not queens) the pull out sofa couch was very lumpy and in poor condition. I could not tell if the sheets and comforter were clean or not... If you are a person who wears makeup...this is not the hotel for you. I know this seems like a minor issue, it is not. I was afraid I was going to look like a circus clown by time was done applying and walked outside...The mirror in the bathroom is one of those backlit mirrors and the lighting is SO DARK in there that it feels as though you are in a nightclub bathroom. I had to make sure the curtains in the hotel were fully opened, the two lamps (with bright white bulbs...) were on to make it a little bit lighter. The entire room was dark. No overhead lighting and the lamps were small. I am also wondering how they get away with calling our room a suite, when all it had was a mini fridge and a coffee maker just like every other room. The pool is TINY and DARK, here we go again with the DARK theme. The bottom of the pool needs to be scrubbed and at it's highest depth, it's 4'9'', and it smelled of a pool that had an over abundance of chlorine. Both my busband and I got a migraine from it. Zero stars for the pool. Book another hotel.

8

Kelly

Aug 15, 2024

·

Stayed 1 night

Decent place to stay. Recommend asking for room on 3rd floor. I was on 2nd floor and a heavy walker was above me. The pillows were terrible, glad I had two of mine in the car. My two equalled the four they had on the bed.

10

Gregory

Oct 17, 2025

·

Stayed 1 night

Great room with up to date technology. TV had all the streaming and casting options. Good breakfast. Restaurant/bar was not your typical hotel option. Great food and service. Appeared to be many locals dining.

10

Beth

Dec 20, 2024

·

Stayed 1 night

Newer hotel, nice room with big walk in shower.

10

Tiffany

Oct 6, 2024

·

Stayed 2 nights

Easy check in. Clean and large rooms.

6

Sara

Jul 28, 2024

·

Stayed 1 night

Check in time of 4pm was inconvenient, but it wasn't worth $50 for us to check in early. We had to go straight to our event in town so checked in after (around midnight); the counter staff seemed annoyed at our arrival. The room was very nice and the bed very comfortable. But it was quite an expensive room and I can't really figure out why.

10

Donald

May 12, 2025

·

Stayed 1 night

very much liked the EV charging station; the comforter on the bed had major stains; the motel was quiet except for the noise on US Hwy 61.

8

Nathan

Jun 12, 2024

·

Stayed 1 night

The room was nice and updated. Beds were comfy. Continental breakfast was very delicious and had a good diversity of food. However the hot water for the shower did not work properly. Had to crank the water lever all the way to max hot in order to get hot water to start flowing. The drain stopper would fall down and close the drain and when pulled back up, it came off. As far as cable for the TV, there was only about 7 channels that had any sort of signal. The pool was a bit chilly but felt good after awhile.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, welcoming, and efficient, with smooth check-ins. However, some reported billing disputes, key-card failures, slow or unhelpful responses, and housekeeping requests not met.

Related guest reviews

6

Gemmarie

May 4, 2024

·

Stayed 1 night

The property overall is excellent. However, our experience was marred by an unfortunate incident. After checking in early and returning late, we encountered a power outage caused by a hairdryer tripping the breaker. Despite contacting the front desk, the initial response was to search for a switch in the room, which proved fruitless. Even after escalation, the issue remained unresolved until just an hour before checkout. This inconvenience not only affected our ability to use appliances and lights but also resulted in spoiled food. While the staff attempted to assist, the lack of timely resolution left much to be desired.

10

Jenna

Aug 17, 2024

·

Stayed 1 night

Staff was extremely pleasant and helpful. Everything was great!

10

Diane

Jan 7, 2026

·

Stayed 1 night

The front desk employee, Aria was extremely friendly and welcoming. The lobby was warm and inviting! Popcorn was served for an afternoon snack. The room was clean and comfortable. Breakfast was a nice way to jumpstart the day

10

Amber

Sep 22, 2025

·

Stayed 1 night

Very clean, staff was helpful. Great place

10

Richard

Aug 17, 2024

·

Stayed 1 night

Convenient location, very good condition. Courteous staff.

10

Marie

Apr 11, 2025

·

Stayed 3 nights

Hotel was very well kept. Lobby was cleaned with floors mopped every day of our stay. Staff was very helpful in providing extra towel & coffee as needed.

2

Marsha

Apr 22, 2024

·

Stayed 4 nights

We recently stayed at this property for work. The front desk lady was very unprofessional and in my opinion, rude. Our first room was nice. The day after check in, the mirror across from the bathroom started falling off the wall. I quickly ran down to front desk and he and maintenance came to the room. They were very kind and concerned for my safety. They asked if i wanted to switch rooms. I said I would be fine staying in the current room due to the amount of travel gear we had for work. They insisted I switch rooms and offered to move us to a suite. I accepted and moved rooms. The next day, I worked from the hotel and did not leave the premises until 630 pm. We returned at 9 pm only to find out our keys no longer worked. We approached the front desk and she said someone messed up and we needed to switch rooms. This was quite the inconvenience to move rooms at that time of night since we both had to work early in the morning. Again, the lady at the front desk was quite rude about it. The new room we were assigned was next to the ice machine and the breakfast area on the first floor. Needless to say, it was quite noisy. We were not offered anything for our inconvenience. I would not recommend staying at this hotel. I have never been asked to move rooms, let alone twice in the same visit.

10

michael

Dec 10, 2025

·

Stayed 2 nights

Nice rooms friendly staff easy check in and out

10

Stephanie

Mar 16, 2025

·

Stayed 1 night

Person checking us in was very friendly we were even greeted by a sweet little stray cat on our way inside the building. Room was in excellent condition and very clean and comfortable. Will use this place again when visiting family in La Crosse.

10

Katharine

Feb 28, 2025

·

Stayed 2 nights

Staff were very friendly. Shout out to Benjamin for being so welcoming and kind.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is convenient to La Crosse and major roads, with quick access to dining and area events; several found the setting quiet. A few mentioned traffic noise or the main-road setting.

Related guest reviews

10

Charles

Nov 13, 2025

·

Stayed 1 night

Beautiful setting with easy access for challenged individuals.

10

Mark

Sep 22, 2024

·

Stayed 1 night

Really a nice place! Clean, conveniently located. Comfortable room, bed was great! Floors are a little thin and could hear the people above us walking around. Makes me wonder if the room below us could hear us. But it wasn’t terrible. Breakfast was OK. Coffee machine in the lobby was fantastic! Check in was a breeze as was check out. A bit pricey for the basic accommodations provided, but we are almost always pleased with Best Western lodgings. I would certainly stay here again.

10

Leonard

May 6, 2025

·

Stayed 3 nights

Excellent location to the highways, clean facility and nice staff.

10

Matt

Jun 23, 2025

·

Stayed 1 night

Great location and very clean hotel, highly recommend

10

Alyssa

Feb 11, 2025

·

Stayed 1 night

Great location - quick access to La Crosse as well as several local eating options.

8

Teresa

Sep 7, 2024

·

Stayed 1 night

Traveling through on our way to a football game. Great location!

10

Donald

May 12, 2025

·

Stayed 1 night

very much liked the EV charging station; the comforter on the bed had major stains; the motel was quiet except for the noise on US Hwy 61.

6

Philip

Jul 30, 2024

·

Stayed 2 nights

The location was convenient to our travels.

10

Joanna

Jul 24, 2024

·

Stayed 2 nights

I liked how modern the hotel is and how close it is to the city of LaCrosse. I would probably never stay in LaCrosse now that I know how close this hotel is to the city! Everything was clean, quiet, and the room was spacious. The way the room was organized was very helpful to me.

8

Alyssa

Sep 14, 2023

·

Stayed 2 nights

Very convenient to get to, but on the main road.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often described as good with plenty of options, though some found it average or below expectations and one cited cleanliness concerns. The attached restaurant/bar is widely praised for quality and convenience.

Related guest reviews

8

Bill

Sep 29, 2024

·

Stayed 1 night

Nice hotel but the breakfast could have been a lot better.

10

John Francis

Aug 25, 2025

·

Stayed 3 nights

The hotel was very nice. Check in was smooth and the room was very clean. The pool was clear and the ftness center was adequately equipped for a decent workout. The breakfast buffet had a good selection of things to eat. The staff was very friendly.

10

Diane

Jan 7, 2026

·

Stayed 1 night

The front desk employee, Aria was extremely friendly and welcoming. The lobby was warm and inviting! Popcorn was served for an afternoon snack. The room was clean and comfortable. Breakfast was a nice way to jumpstart the day

8

Michele

Jun 2, 2024

·

Stayed 1 night

The room was a good size and perfectly ok. Details like lumpy pillows and barely enough shampoo for one shower cheapened the experience a bit. Breakfast needs improvement such as healthier options (plain yogurt, oatmeal, more fruit).

10

Mary Beth

Oct 6, 2023

·

Stayed 7 nights

Staff was excellent, good breakfast variety, restaurant was great.

10

Gregory

Oct 17, 2025

·

Stayed 1 night

Great room with up to date technology. TV had all the streaming and casting options. Good breakfast. Restaurant/bar was not your typical hotel option. Great food and service. Appeared to be many locals dining.

8

Emiliya

May 6, 2025

·

Stayed 3 nights

Clean, comfortable beds, staff was friendly. There was variety in breakfast options.

2

courtney

Oct 11, 2025

·

Stayed 1 night

Dining area was dirty with hair on the countertop, and the food quality was not good at all

10

carol

May 18, 2025

·

Stayed 1 night

Excellent facility and staff. The best we stayed at. Will come again. Yummy breakfast

10

Michelle

Sep 30, 2025

·

Stayed 1 night

Nice hotel. We took advantage of the on-site restaurant too. Would be happy to stay there again.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$111
February	$116
March	$114
April	$105
May	$137
June	$131
July	$122
September	$127
October	$155
November	$131
December	$122

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $192	19 $196
20 $90	21 $90	22 $90	23 $88	24 $91	25 $349	26 $372
27 $90	28 $90	29 $90	30 $90

Su	Mo	Tu	We	Th	Fr	Sa
				1 $90	2 $190	3 $198
4 $114	5 $135	6 $135	7 $130	8 $116	9 $352	10
11 $114	12 $119	13 $119	14 $119	15 $119	16 $288	17
18 $110	19 $110	20 $123	21 $123	22 $110	23 $309	24
25 $110	26 $119	27 $119	28 $119	29 $119	30 $131	31

Best Western Plus LaCrescent - LaCrosse

Prices for Best Western Plus LaCrescent - LaCrosse

Monthly average prices

About this property

Location

Guest reviews of Best Western Plus LaCrescent - LaCrosse

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus LaCrescent - LaCrosse

Prices for upcoming dates