Name: Carlton Suites
Address: 258 Sloane Street, Goulburn, New South Wales, Australia, Goulburn, New South Wales, AU
Price range: US$56–US$135 per night
Rating: 8.03

What guests think

At Carlton Suites, travellers consistently find renovated and clean rooms behind a very tired exterior, with a central, walkable location and good value, but cleanliness and maintenance can be inconsistent and service at reception is sometimes unreliable.

Rooms are generally spacious and quiet, with comfortable beds, strong showers, and handy kitchenettes, though some report thin blinds, occasional noise from corridors or plumbing, and unreliable Wi‑Fi. Overall, expect a straightforward budget stop with modern interiors and a few rough edges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available; exterior and shared areas often look run-down or mid-renovation.

Related guest reviews

8

Chris

19 Dec 2025

·

Stayed 1 night

Clean, spacious room. Great TV. Plenty of parking.

8

Libby

22 Sept 2024

·

Stayed 3 nights

Exterior of property needs work. However the apartment we stayed in was excellent, very roomy and clean. Convenient location, would stay there again.

8

James

19 Jun 2024

·

Stayed 1 night

Carlton Suites is handy to town, but needs a car park makeover and a safer path to rooms from reception.

6

Nigel

18 Jan 2023

·

You get what you pay for at this little motel. Though the room was mostly tidy (apart from various scuff marks on the walls) the auto closing mechanism on the door had been ripped off the wall which needed repair and was a little off putting. The driveway of the place was rough and could do with a little resurfacing. The parking was chaos and could do with some guide line markings. There are small trees growing as weeds along the fence line which is a bad indicator and the sign out the front is taped over rather than updated. There was also a shopping trolley with rubbish in it in the parking area. Though it wasn't too bad a little maintenance would go a long way to make people feel more comfortable and encourage repeat business. Hopefully management reads this and can take on the feedback to help them improve the situation.

8

Geoff

21 Dec 2024

·

Stayed 1 night

The room was lovely. It appears to have been well renovated, and was in excellent condition. It was cleaned well, the bed made properly with clean sheets. The outside however appeared very run down. We were quite apprehensive about tbe room after walking from the reception to the room. There were weeds all along the driveway, the front grass was long. The windows of the gym were quite dirty.

6

Angela

22 Jun 2025

·

Stayed 1 night

A decent budget stay. Exterior is very tired but my room was very clean, the linen was spotless and the bed comfortable. If you want a clean, economical stay it will suit.

8

John

20 Mar 2025

·

Stayed 1 night

Outside looked neglected

8

Errol

20 Aug 2025

·

Stayed 1 night

Have stayed many times property clean and quite and ideal for an overnight visit,however the outside look could be improved

10

Donald

1 Oct 2024

·

Stayed 1 night

Looks a bit run down from outside. Needs name at front changed from Carlton Motel/ Hotel to read Carlton Suites. Happy with our room and facilities.

8

Doris

11 Feb 2024

·

Stayed 1 night

The rooms have been recently renovated but outside needs a lot of TLC. parking is limited but there is plenty on the the street.

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Cleanliness

Many describe rooms as very clean, but housekeeping is inconsistent: recurring mentions of mouldy bathrooms, stained or worn linens, dead bugs, and occasional bad odours.

Related guest reviews

4

John

25 Mar 2023

·

Stayed 2 nights

The room had been nicely renovated but hadn't been cleaned properly there was built up dirt in corners of the room and under the bed , bathroom had built up mould , sheets had stains and looked as if they hadn't been changed , no tea or coffee or any kind of toiletries also no exhaust fan in the bathroom so the room was always damp , room had crickets and ants everywhere my wife also found a slug in her bed , in general didn't enjoy our stay at all definitely don't recommend.

10

Glen

22 Nov 2025

·

Stayed 1 night

Great value for money, clean, comfortable room, big tv, best shower I have ever experienced in a motel.

4

Rebecca

2 Mar 2024

·

Stayed 1 night

Room was clean but all linen blood stain or stain and linen seem used

2

Eng

31 Mar 2025

·

Stayed 1 night

Dead Bugs in closet. Insect droppings or something similar In corner walls. Hole in wall. Was not a pleasant stay but was only staying for one night so bearable.

6

Eng

7 Apr 2025

·

Stayed 1 night

When we first got a room, there was a hole in the wall, dead bugs in the wardrobe and clumps of what appears to be bug debris/droppings in corner walls. Was not a pleasant room and we couldn't wait to leave. We unfortunatly made a booking for a night on our return leg back from holidays but the second room we stayed was clean, well presented and no signs of dead bugs. it was a pleasant stay compared to our first night there

4

Gillian

27 Mar 2025

·

Stayed 1 night

Bathroom was extremely unclean. Hair and mould. Cupboards dirty. Bed ok and clean

4

Tiffany

23 Jun 2023

·

Stayed 1 night

Bathroom was covered in mould aswell as the air conditioning unit. Pillows on the bed were brown unhygienic. The online photos made the room and look newly renovated and clean. The room was the complete opposite. Very disappointed.

10

Garry

21 Dec 2025

·

Stayed 1 night

Happy staff, clean rooms, realistic pricing, location.

6

Laurie

1 Jul 2025

·

Stayed 2 nights

Bathroom needed a good scrub

8

Charles

9 Mar 2025

·

Stayed 1 night

have stayed n this hotel previously. this time I was in a GF room. The bathroom had water leaks through the floor and water stains at every tile joint. The bed was not made properly. Pillowcases not tucked in and just thrown on the beds. Not a good look at all. This room with the bathroom in its condition should not be offered for rent

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with big TVs, kitchenettes and strong showers; however, some are small or windowless, noise can travel from corridors or plumbing, and Wi‑Fi is sometimes weak or unavailable.

Related guest reviews

8

Aaron

22 Jul 2025

·

Stayed 1 night

Don’t let the exterior fool you — the inside of Carlton Suites is clean, modern, and surprisingly spacious. Check-in was smooth and the staff were friendly. Our room had a great living/dining/kitchen area and the bedrooms were well set up for families. A few small issues: the king bed had a queen fitted sheet, the TV in the master had no remote (same model as lounge, so it worked), and the pillows were stained and well-worn. Also, there were sealed skylights/ceiling gaps in the bathroom and toilet that looked a bit rough. Still, the comfort and space outweighed the negatives — we'd stay again.

6

Nigel

25 Jun 2024

·

Stayed 1 night

Half the PowerPoints didn’t work. Shower was hot in the evening but cold in the morning

6

Edith

8 Apr 2025

·

Stayed 1 night

Bed was comfortable, well situated in town, mini kitchen with microwave,toaster, kettle which was great. However on the low down, too much light come in the room at night. As a result unfortunately couldn’t sleep.

8

Michael

7 May 2024

·

Stayed 3 nights

Great location. Very quiet. Good for the price. Worth 4.1 stars. Except the wifi was very erratic. The glass door to the upper level makes noise when closing and makes my room door rattle. Shower was great and lots of hot water.

10

Desmond R

30 Aug 2024

·

Stayed 1 night

Very quiet except for noisy plumbing or heating noise from bathroom wall. That may have just been my room, as no noise heard from other rooms, good soundproofing. Good walking access to restaurants.

8

Leon

16 May 2025

·

Stayed 1 night

Clean and nice only problem when upstairs had a shower or used the toilet the water rushing the pipes was really loud in our room

8

Sheila

9 Mar 2023

·

Stayed 1 night

Room was nicely decorated albeit compact it had everything that you needed except a window which made it seem dark.

6

Margaret

31 Jul 2024

·

Stayed 1 night

Our room was located upstairs in the middle of a long hallway so it was difficult to carry the suitcase up stairs. . The room was clean although the tap in the hand basin was loose and hard to use. The blind did not extend past window frame so night safety light in the car park shone into the room. Bathroom had no window.

8

Larissa

20 Aug 2024

·

Stayed 1 night

Perfect for any overnight stay. Large rooms and large bathrooms. Nice and Clean and had all things like toaster and kettle etc.

8

Simon

19 Sept 2025

·

Stayed 1 night

Bit more sound proofing

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Service

Several guests found staff friendly and helpful with smooth check-ins, but others reported unmanned or slow reception, booking or key mix-ups, and occasionally rude or confrontational behaviour.

Related guest reviews

8

Aaron

22 Jul 2025

·

Stayed 1 night

Don’t let the exterior fool you — the inside of Carlton Suites is clean, modern, and surprisingly spacious. Check-in was smooth and the staff were friendly. Our room had a great living/dining/kitchen area and the bedrooms were well set up for families. A few small issues: the king bed had a queen fitted sheet, the TV in the master had no remote (same model as lounge, so it worked), and the pillows were stained and well-worn. Also, there were sealed skylights/ceiling gaps in the bathroom and toilet that looked a bit rough. Still, the comfort and space outweighed the negatives — we'd stay again.

10

Marni

18 Feb 2024

·

Stayed 1 night

Great assistance from Zac the staff member. Very accommodating with my late notice late check in. Great service. Very clean and comfortable room.

8

Clifford

9 Mar 2024

·

Stayed 1 night

Reception was not manned on arrival at 5=40PM. Receptionist arrived at 5.55PM. Very ordinary service!! Outside of building in dilapidated state, but the room was the complete opposite= spotlessly clean and in excellent condition. Bed was very comfortable, and shower outstanding. Great value for money.

8

Heather

18 Jun 2025

·

Stayed 3 nights

Very friendly and helpful staff

10

Caleb

6 Jan 2025

·

Stayed 1 night

Clean, simple, and affordable accommodation option. Would happily stay again if travelling through Goulburn. Also. customer service was fantastic. We were travelling with a baby and they ensured ease of access to a ground level room for us as per our last minute request. Took the stress out of the check in process, and made a big difference with helping us relax into our stay. Thanks again guys!

2

Isa

6 May 2024

·

Terrible customer service. Organised early check in . No one was there to check us in . Could not contact management. Cleaner gave us a room. Upon entering our room later that night there were other people in it . Our belongings had been removed to reception . Reception was very rude to us telling us we had no right to have gone in that room yet his staff had allowed us and given us a key. We were then given another room which was not the deluxe family suite that I had originally booked. Following day I still was not able to contact management. Part of our belongings was missing and our driver’s license was not returned when checking in. Overall a terrible experience. When my friend finally got through to management and complained about service she was told “It’s not my problem “.

2

Laura

10 Dec 2022

·

Stayed 1 night

I arrived at the property to be told the price would be more than I had paid to Wotif. When I politely queried this I was yelled at, told to accept the price or leave and that the price in the system couldn\'t be changed. I rang Wotif from the reception . The Wotif representative could hear the continuing abuse I was being subjected to and said they could "drop" the booking out. My distress was obvious to her. I left, as I was being yelled at to do, so cannot rate this property on any criteria other than the behaviour of reception staff and the use of hidden charges. Wotif have since refused a refund.

2

Arthur

20 Nov 2023

·

Stayed 1 night

I was threatened with violence by the male receptionist or manager not sure what he was . He looked as though he had just come out of jail . Beard t shirt and flipflops very unprofessional . Threatened to break my car window. Never come anything like this ever and I do travel a lot.Please inform owners .

10

Lynne

15 Feb 2025

·

Stayed 1 night

The property manager (Taylor) is so welcoming and accommodating. A beautiful, kind and compassionate woman who went out of her way to find a solution to a booking mix-up.

2

Murray

26 Feb 2025

·

Stayed 1 night

No one at reception. Looks like a run down Boarding House for people just released from Prison. I demand a refund

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Location

Central and walkable to shops, restaurants, the railway station and main street; convenient for stopovers, and often quiet once inside the complex.

Related guest reviews

8

Peter

8 Jan 2025

·

Stayed 1 night

Value for money overnight stay. Room was clean and large. Bed was excellent. Central location.

10

Leonie

11 Aug 2024

·

Stayed 1 night

Very conveniently located near the Hume Highway. There were options for eating nearby

8

Sienna

9 Jan 2025

·

Stayed 1 night

Close to Restaurants.

10

Lyn

20 Aug 2025

·

Stayed 1 night

We enjoyed our short stay in Goulburn, so many beautiful old buildings. The Carlton Suites were a good choice, close to the train station and town. It was clean, comfortable bed, good shower, friendly staff and our room even had the kitchen sink with the microwave, toaster and kettle. We would definitely stay there again.

10

James

8 Jun 2025

·

Stayed 1 night

Great location

8

James

19 Jun 2024

·

Stayed 1 night

Carlton Suites is handy to town, but needs a car park makeover and a safer path to rooms from reception.

10

Fiona

28 Jan 2025

·

Stayed 1 night

Comfortable stay, on our way up north. When I saw the main road it was on, I was worried but we were more towards the back of the property, and there were thick concrete walls. Great location, as you can park your car at the motel, and then just walk into town (the street behind) and walk back. Love it when I can do that.

8

David

15 Apr 2025

·

Stayed 1 night

Conveniently located as an overnight stop between our home (Melbourne) and destination (Shoal Bay). Outside of property looks a bit tired, but inside of the room was fine and quite spacious. Facilities OK except TV remote stopped working on the morning we left. Plenty of parking for 11 guest cars while we were there with room for about 5 or 6 more. Good location with clubs, hotels, cafes, supermarket and the town park all within easy walking distance. We've stayed before and will do so again.

8

Justine

19 Nov 2024

·

Stayed 1 night

Close to town

8

Julia

12 Apr 2025

·

Stayed 1 night

Great location visiting Goulburn as a tourist. Accommodation was very clean and comfortable. Fridge and microwave with plates and cutlery useful. Would stay here again.

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Dining

Not enough information in reviews.

Related guest reviews

8

ALAN

6 Oct 2023

·

Stayed 1 night

This is the second time we have stayed in the last 12 months and have been delighted by the quality and cleanliness of our room. Spacious, very comfortable king size bed, spacious room, tiles, shower, bathroom all very clean and in very good condition. Only a short stroll to the Hibernian Hotel where you can grab a great meal at a very reasonable price. Not the best looking property from the oustide but dont be put off by that. It represents great value but more importantly provides excellent accommodation

10

Jean

1 Dec 2024

·

Stayed 1 night

Accueil sympathique, chambre confortable et tranquille. Petit déjeuner buffet inclus et très bon!

Translate

10

Andrew

24 May 2025

·

Stayed 1 night

Nice place in heart of town. If staying, go to Hibernian for dinner. Great food!

10

CY

17 Nov 2024

·

Stayed 1 night

Don’t be fooled by the not-so-inspiring outside facade of the property. Our 2-room unit was clean, comfortable and spacious. It even has a bath tub! Perfect home-away-fr-home for my family of 5. Supermarket was within 5mins walk fr property. Super convenient!

10

David

30 Jun 2024

·

Stayed 1 night

Great spot for an overnight stay. Cheap and surprisingly nice hotel with good food options for dinner within walking distance.

8

Robyn

10 Dec 2024

·

Stayed 1 night

Perfectly adequate for my brief visit. Can make my own breakfast. Handy location. Friendly staff.

8

Catharine

24 Oct 2023

·

Stayed 1 night

Very helpful manager, who advised that the nearest pub had an excellent steak special that evening. It did and it was. Room clean and well equipped, large bathroom, and clearly allowing for disabled access - which was good to see. Unfortunately, wifi was a problem on this particular day.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$73
February	US$67
March	US$68
April	US$67
May	US$81
June	US$71
July	US$83
August	US$71
September	US$68
October	US$79
November	US$77
December	US$70

Su	Mo	Tu	We	Th	Fr	Sa
				1 $71	2	3
4 $70	5 $60	6 $69	7 $58	8 $61	9 $58	10 $72
11 $58	12 $61	13 $59	14 $63	15 $59	16 $60	17 $135
18 $58	19 $61	20 $58	21 $61	22 $70	23 $77	24
25 $62	26 $63	27 $60	28 $63	29 $72	30 $61	31 $63

Carlton Suites

Prices for Carlton Suites

Monthly average prices

About this property

Location

Room options

Deluxe Triple Room, Accessible

Deluxe Apartment, 2 Bedroom (1 King Bed, 1 Single Bed and 1 Tri-Bunk)

Deluxe Family Room

Deluxe Queen Room

Deluxe Twin Room

Deluxe King Room

Guest reviews of Carlton Suites

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Carlton Suites

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $86	23	24 $77	25	26
27 $69	28 $59	29 $56	30 $58