Home2 Suites by Hilton Indianapolis North at Intech Park

The pool was very dirty No towel at the pool, went with my 7 yrs old daughter and no towel and was cold, no hotel phone to call and finally a staff walk in and I told him we need towel and he was so busy trying to find owner of a car he prob forgot so we had to wait for long time in cold and thank God another customer offered to walk to the front desk to get the towel for us. The food selections it is not good this is Hilton and not as good as holiday inn. Just not the best experience.

The pool is filthy.

Great place to stay for those times away from home. With the comfortable beds, morning breakfast, refrigator and microwave in the room, it felt like home. The fact that I had access to the gym area and pool was a plus. I'll definitely be back!

I picked this hotel for the electric car charging they offer. It was very close to the front door. Tesla destination chargers with the j1772 adapter built in. The Home2 Suites rooms had about a full kitchen (minus the stove/oven). There was a nice seating area and a comfortable bed, plus a huge TV. There are several places to eat and drink in the area. It's also a quick drive to downtown, the Speedway and N. Michigan Rd. It was a good spot. As the title says, I will stay here again when I am in Indy.

Clean room, comfy beds! Plenty of parking. The outside patio was great to have everyone gather outside to chill. Definitely would come back.

Rooms and property clean and area was safe. Plenty of parking. Breakfast options could be better. Pool was closed one day, so did not use. Would stay again.

Brand new, beds, ev charging close to restaurants and highway. Only downfall it’s very close to the highway.. that noise was pretty loud. My husband slept right thru it but I had a bit of cold and was sleeping lighter than usual so I heard all night If your a heavy sleeper you’ll be fine, very comfortable otherwise and new

All the staff was so friendly, the room was ridiculously clean, it was a very safe area, and they even provided free charge for my electric car!

Quick and easy check in. Room was spotless. Hotel was clean and modern. Pool was well maintained with nice size beach towels provided.

Clean property. Good breakfast. Warm pool for kids. 9/10

There was blood on a wall and dried food in the sink.

Rooms where spotless!! Staff was friendly, will definitely be using this hotel chain for future stays!!!

Waked into my room and the first thing I see are brown/red spots all over the carpet ( not sure if it was dog poop or blood) asked front desk if animals were allowed in every room and he said yes. That isn't good for people with allergies and poor cleaning staff. I don't know if it was blood or poop. Went to take a shower and there were hairs all over the shower, called down and there was no one there to clean. Had to go to store to get cleaner to clean the shower. Get in shower and shower gel bottle is empty. I was lucky that I happened to have a bar of soap. Tried to eat my dinner but there wasn't a single fork. Silverware tray was filthy! Went to check out at 8:15 no front desk agent, housekeeping told me they never showed up for work. Took a business card and called manager, left a message, 4 days later still no return phone call. Sent an email to assistant manager with pictures and no response from hotel. I was told this hotel has been open 7 months! Shouldn't be this dirty! I stay at home 2 suites all the time and ones much older and they are much cleaner!!! I don't know that I will be staying at this chain anymore. Had 4 nights booked for Thanksgiving and I have cancelled and booked elsewhere. Customer service, well there was no customer service. Couldn't get a room w/ a tub and agent checked me in and didn't ask for CC card. When I asked about paying he said there was a card on file w/ Hotels.com so he used that without asking me if that is what I wanted to use.

Very clean, and a hardworking staff.

Room spotless, new furniture, very impressed

Everything was above and beyond expectations. The rooms were clean, the lobby was beautiful, and the outside common area was amazing.

The room was very clean, smelled nice, and was exceptionally quiet. It was a very enjoyable stay.

Room was not cleaned between the previous occupant and my stay. Because I arrived at 1:00 AM and had a meeting at 8:00, I didn’t want to go through the hassle of changing rooms once I realized what happened after checking into my room. It was not pleasant to stay there.

Not enough staffing. Bathroom was filthy.

Clean and neat room. Easy check in.

Big modern rooms with kitchenette, but lots of noise from the highway and flashing lights from the alarm systems right over the need.

This hotel is new and is pristine - very clean and very nice. I gave it 3 stars strictly because of the traffic noise. Perhaps request a room away from the traffic or bring a white noise machine. Our room looked out over the interstate and the traffic noise went on all night long. There was also a bright blinking light above the bed that kept us awake - possibly a smoke alarm.

Staff was great, hotel was so clean it seemed brand new (it might have been I don’t know). Room was huge! We will definitely stay again. It was convenient to the children’s museum which is why we were staying in the area. Only complaint is breakfast, most hotel free breakfasts aren’t great, the food wasn’t great and the room they serve it in gets cramped when a few people are waiting. Otherwise amazing stay!

Brand new property - rooms are big, spacious and well lit. Hotel is right off the highway so only a 20 minute Uber to downtown. Highway traffic can be a bit noisy for rooms closer to the highway. Starbucks within a walk.

Check in quick and easy. Staff very nice. Room was clean and beds super comfy. We enjoyed our stay and would definitely stay again if in the area!

Clean hotel. Walls are paper thin, and you can hear everything your neighbor is doing beside you and on the floor above you. The door to the room had a large gap at the bottom so the hall light shown in brightly. Easy fix with putting a towel there but it also allowed for a lot of exterior noise when people were passing by the room to filter in. Breakfast isn’t served until 7:00 a.m. so for those who have to leave earlier that’s kind of a bummer.

We were next to the check in area and it was loud most of the evening. The hotel itself isn't very sound proof. The family about us had children who ran and jumped around until after midnight. We also chose this hotel because online it stated that breakfast was at 6am. It wasn't until 7am which we departed before that. Also was questioned when we asked for an extra blanket. Probably will not be back to that location

Loved this room very spacious

Great room with lots of space. Enjoyed the full sized fridge and option to cook in our room. Having a pull out table was great for board games/activities. Best room for the money we have found

Great property the only downfall was highway noise. The hotel itself was quiet.

Extremely clean and the staff goes above and beyond. By far the best hotel experience, we have had in the past few years.

Front desk agent was super nice and explained everything. Super quick check in process. Couldn’t figure out the thermostat but I also didn’t ask. Temp was still controlled just user error. Breakfast was hot and wide variety. Clean and comfy.

The gentleman that was working, the night shift was rude disrespectful the breakfast was horrible. The parking lot was not even plowed. The swimming pool was way too much chlorine in it where it was at the point was burning your eyes.

Everything about the stay was great. Easy check in/out process. The staff were super friendly and accommodating. Rooms were so nice & welcoming! Would highly recommend to others.

It was a great stay. Good room, friendly staff. I stayed twice in one week; the first time was excellent, so I stayed the second time. The desk clerk the second time recognized I had stayed there a few days earlier.

I did not like that when my family and i checked in, we were given a room that was already occupied. Not a good start walking into a room and seeing someone's suitcase and clothes hanging up. Thank god that person wasnt in their room when we walked in. Also the smoke detectors were flashing in our room the entire night. Why you would install those kind of smoke detectors is beyond me. But it made it very hard for my family to relax at night.

Was greeted by Jeremy at the front desk who was very pleasant, friendly and had great customer service skills! He offered a lot of helpful recommendations around the area. Great location and proximity to food places. It’s right by the free way so it’s a little loud, Clean, love the kitchen area and spacious room. I’d definitely stay here again:)

When I got to your hotel, I was told that you were sold out and that you did not have a room available for me. You sent me to another hotel that was supposed to be free of charge and they would not give me a room because the boss would not approve it. I am extremely disappointed in this and do not know if I will stay at another Homewood suites again. I pre-paid for this room four days before I arrived and I should not have been told that the hotel was sold out when I got there.

The property is clean and our room was very nice. However the morning of our checkout my daughter had a seizure 20 minutes before we were due to leave and she’s never had one before. Needless to say this was a medical emergency and something we had no control over. We did call the front desk to let them know what was going on after calling 911, and the staff had absolutely ZERO compassion. Speaking to a manger didn’t get very far either. We ended up only being about 15-20 min past checkout but we were told we had to be out because the room was booked after us. Their staff could have handled the situation much better.

The customer service at the desk was exceptional. The staff was friendly, knowledgeable, and helpful. The pool was outstanding! New, clean and well appointed rooms and facilities. The hotel felt safe, and was also well located - 10 to 15 minutes from all places I needed to go to conduct business.

Short drive into the city

Staff was great, hotel was so clean it seemed brand new (it might have been I don’t know). Room was huge! We will definitely stay again. It was convenient to the children’s museum which is why we were staying in the area. Only complaint is breakfast, most hotel free breakfasts aren’t great, the food wasn’t great and the room they serve it in gets cramped when a few people are waiting. Otherwise amazing stay!

Brand new property - rooms are big, spacious and well lit. Hotel is right off the highway so only a 20 minute Uber to downtown. Highway traffic can be a bit noisy for rooms closer to the highway. Starbucks within a walk.

It was easy to get to the location. It was clean and safe

Was greeted by Jeremy at the front desk who was very pleasant, friendly and had great customer service skills! He offered a lot of helpful recommendations around the area. Great location and proximity to food places. It’s right by the free way so it’s a little loud, Clean, love the kitchen area and spacious room. I’d definitely stay here again:)

Brand new, beds, ev charging close to restaurants and highway. Only downfall it’s very close to the highway.. that noise was pretty loud. My husband slept right thru it but I had a bit of cold and was sleeping lighter than usual so I heard all night If your a heavy sleeper you’ll be fine, very comfortable otherwise and new

Great property the only downfall was highway noise. The hotel itself was quiet.

The hotel was conveniently located. Hotel was clean and the staff was so friendly! They made our Taylor swift experience even better

Friendly staff, beautiful room, and close to major highways

It was a very nice place. Rates were reasonable. Close to freeway.

Overall it was very nice.Our only concern was breakfast. The room with the food was so small that it could only accomadate maybe 6 people. There were 2 employees replenishing the food from behind which is a great idea by the way! But the front where the people are helping themselves to the food was absolutely being neglected and there was food droppings all over. The offeri ngs were top of the line I must say. The containers were not sufficient for removing food with tongs. There was a line for the waffle maker which was 10 deep outside the door. It would take 20 minutes for 5 people to make a waffle. I've stayed in alot of different hotels and have never seen such a small room designed like that. On busy times with Grand Park a 20 min drive the breakfast area should have been given more thought. There was no visible manager to be found which was strange given the amount of customers. Other than the breakfast situation everything was fine

Front desk agent was super nice and explained everything. Super quick check in process. Couldn’t figure out the thermostat but I also didn’t ask. Temp was still controlled just user error. Breakfast was hot and wide variety. Clean and comfy.

Staff was great, hotel was so clean it seemed brand new (it might have been I don’t know). Room was huge! We will definitely stay again. It was convenient to the children’s museum which is why we were staying in the area. Only complaint is breakfast, most hotel free breakfasts aren’t great, the food wasn’t great and the room they serve it in gets cramped when a few people are waiting. Otherwise amazing stay!

Clean, comfortable, and new rooms. Plenty of space outside and tables inside to sit with family or on your computer. Great breakfast options!

Good variety of hot and cold items. Great coffee!

Upon arrival the room had several questionable hair throughout. The breakfast was below subpar. Eggs were gone within first hour and not refilled until after we ate. Options were a couple cereal, 2 waffle makers that took 3 minutes to make each with a line of people, hashbrown patties so undercooked they could not be seperated, undercooked sausage patties, bagels, bread, and biscuits. I had to ask for more bananas as that was the only fruit and as well gone.Coffee in the lobby upon arrival was ice cold. Went to take a shower the second day and realized while in the midst the shampoo and conditioner were both empty so my husband had to run to the lobby while I sat cold in a towel waiting. There were no spare linens except one sheet. No ice available either night of our stay on our floor so had to go to the lobby. Told the desk clerk i was not happy with our stay and he just said I'm sorry and also ler me guess 4th floor for the ice machine, so they are fully aware and don't care. I said please share with your manager my concerns and he said okay but never asked for my information so it fell on unconcerned deaf ears.

Clean hotel. Walls are paper thin, and you can hear everything your neighbor is doing beside you and on the floor above you. The door to the room had a large gap at the bottom so the hall light shown in brightly. Easy fix with putting a towel there but it also allowed for a lot of exterior noise when people were passing by the room to filter in. Breakfast isn’t served until 7:00 a.m. so for those who have to leave earlier that’s kind of a bummer.

The rooms are a good size, the room was clean but I can’t get over how annoying the not one, but two smoke detectors blinking were. I had to sleep with a blanket over my head! Overall the hotel was clean except the pool. My kids were pulling clumps of hair off of their hands and the chemicals seemed off. The breakfast was kinda a disaster, way too many people for the little space and options served. And like others have said the walls are so thin, I could hear the people next to us talking and their whole conversations, not to mention the TV…

Amazing stay. Front desk staff was friendly. Breakfast was great. Pool was a little cold, b8t we made it work

Really nice stay, clean rooms, delicious breakfast