Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.

Are pets allowed at the property?

Yes, pets are allowed in specific rooms only, with a pet fee of CAD 25.00 per accommodation, per night, plus a one-time cleaning fee of CAD 50. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities, including a registration desk, parking, and a fitness center. There is also a wheelchair-accessible pool and meeting spaces.

What is the location of the property in relation to key landmarks?

The hotel is located within a 10-minute drive of Glenhyrst Art Gallery of Brant and Northridge Municipal Golf Course. It is approximately 3.8 miles from Paris Museum & Historical Society and Myrtleville House Museum.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 6:00 AM to 10:00 AM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

TownePlace Suites by Marriott Brantford

Average nightly price at TownePlace Suites by Marriott Brantford and Conference Centre by month, last 12 months (USD)
Month	Average price
January	US$107
February	US$117
March	US$103
April	US$126
May	US$169
June	US$136
July	US$127
August	US$132
September	US$155
October	US$116
November	US$111
December	US$106

What guests think

At TownePlace Suites by Marriott Brantford and Conference Centre, travellers highlight spacious, well-equipped suites and friendly staff, with a convenient location near the highway; however, reviews also note recurring issues with the pool, breakfast consistency, and occasional service delays.

Suites are praised for comfort, space, and in-room kitchens, though some guests reported TV problems and noise from events or teams. The area is industrial with few nearby dining options, so most guests drive for meals. Overall, expect a comfortable, kitchen-equipped stay best for drivers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is repeatedly described as cloudy/green or cold, and there is no on-site restaurant or bar. Otherwise, basic conveniences like parking and guest laundry are available; occasional elevator issues were mentioned.

Related guest reviews

10

Andrea

28 Oct 2025

·

Stayed 1 night

The staff are friendly and helpful. There is charging for our electric vehicle. I forgot a brita water bottle that was a gift from my daughter and they found it and emailed me so I could get it back. That action by all the staff meant so much. Great hospitality

6

Don

6 Jul 2023

·

Stayed 2 nights

The breakfast was very basic. The hot options were were kinda gross. The pool was cold and cloudy. Everything else about the hotel is very nice.

8

Kevin

30 May 2023

·

Stayed 1 night

Beautiful suite and comfortable. Pool looked a little murky and no hot tub, so we passed on the water.

2

Urvi

21 May 2025

·

Stayed 2 nights

Nothing unique about the property, worn out facility. elevators not working❌ Soaps, tissues in the room, empty!!‼️ staff at front desk, not helpful❌ We asked for extra pillow, blanket, their response "we are out of blankets"⁉️ really?? a marriott hotel and out of blankets? Most hotels offer free laundry, its paid here. Bar - closed❌ we prebooked and paid, but still were given a room that wasnt as per our requirements and the staff was like yeah this is what we have‼️ so dont stay in this hotel unless you have to have to and have no choice❌❌

8

Eric

17 Mar 2025

·

Stayed 1 night

Pool was green and looked unclean. The rooms were clean and comfortable. Breakfast was serviceable.

10

John

4 Sept 2025

·

Stayed 1 night

Fast and friendly check in. Room very spacious and comfortable. Lots of parking.

4

Mary-Anne

2 Nov 2025

·

Stayed 1 night

Beautiful room but. was dirty. Glass was not clean in the shower, stains on the walls, wipe marks all over the microwave and the carpet was dirty. The pool was green. Also the breakfast was cold and tasteless. We had to use plastic forks instead of actual steel utensils. Really? Never again.

10

Danielle

6 May 2024

·

Stayed 3 nights

I love that the kitchenette is usable, and there is access to BBQs and outdoor seating spaces. The pool is clean and salt water. The rooms are clean, functional, have enough space, and many things have been thought of that I find convenient. For example the desk is on wheels so it can be moved to whatever location is best. There is ample storage. The couch has a nice reclining option and there are many options for surfaces to use. This is now my preferred hotel to stay at in Brantford.

8

Vicki

22 Jul 2023

·

Stayed 1 night

Great check in. We arrived early but our was ready so got to check in. Pool was cloudy and cool.

10

Riccardo

23 Jul 2024

·

Stayed 2 nights

Took the family for a road trip to Brantford Ontario, this hotel was very clean, free breakfast, decent gym, it has a swimming pool and the room was very nice, with a small kitchen, free wifi. I would rate the property a 9.5/10; if I had to leave some feedback it would be that the pillows were very flat (being picky) and the swimming pool was quite cold, in fact I believe I discovered an Oprah singer in me I didn’t know existed. I would highly recommend this hotel for business or pleasure.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms very clean, but reports also cite missed housekeeping, dirty dishes left in rooms, stained linens, pests, and some common areas not well kept.

Related guest reviews

10

Scott

5 Feb 2026

·

Stayed 3 nights

Very Clean

6

Spiridoula

25 Sept 2025

·

Stayed 1 night

Hard time hooking up to Wi-Fi Staff friendly although hard to understand at times Room was clean however elevator was not Breakfast provided was good and abundant

8

Cheri

4 Aug 2025

·

Stayed 1 night

Upon initial entry into our room I brushed by the dishwasher with my bare leg. I found it to be extremely hot. Opened the door to find it filled fill with pots, dish ware, glasses from prior guest. How disgusting! A violation of our sanitary expectations. It was so revolting that my wife nearly threw up upon this discovery. It felt like our privacy was invaded.

4

Joy

14 Jan 2025

·

Stayed 2 nights

My children and I stayed at TownePlace Suites Brantford for what was supposed to be a two-night stay during a hockey tournament. Unfortunately, our experience was far from what we expected. On the first night, as I was settling into bed, I discovered a silverfish right beside my head. This was unsettling, but given the late hour (close to midnight) and the fact that one of my children was already asleep, we had no choice but to stay the night. We decided to leave a day early due to this incident. I shared my concern and photos of the bug with the front desk person. She was very apologetic and saId she would be emailing the manager with rhe concern. She let me know he would be in touch on Monday. While I was only charged for the one night (as expected), my follow-up with the hotel has been incredibly disappointing. I called two days (Monday) after our stay to share my concerns, as by mid afternoon I hadnt heard from the manager. The manager assured me he would review my booking and follow up with a resolution, potentially involving a refund. However, it has now been a week since that conversation, and I have received no further communication. The manager has not returned my calls or attempted to reconnect as promised, which adds to my frustration. While I understand that issues like this can happen, the lack of accountability and proper follow-through from management is unacceptable. Given that we were staying for a hockey tournament, this added unnecessary stress.

6

Eduardo

26 Jun 2023

·

Stayed 1 night

Our bed sheets had not been changed from the previous guest. They had hair and pieces of nail clippings. It was so gross.

10

Raymond

7 Dec 2025

·

Stayed 2 nights

The room was spotless quiet , excellent shower

2

Ghulam

6 Aug 2023

·

Stayed 3 nights

Hotel room was dirty and filty. Manager was rude and did not offer to clean the room when i asked. He was like i cant refund or help you the room is what is. Bed sheets had blood stains and bathroom tub filled with hair.

4

Mary-Anne

2 Nov 2025

·

Stayed 1 night

Beautiful room but. was dirty. Glass was not clean in the shower, stains on the walls, wipe marks all over the microwave and the carpet was dirty. The pool was green. Also the breakfast was cold and tasteless. We had to use plastic forks instead of actual steel utensils. Really? Never again.

6

Ali

2 Jun 2025

·

Stayed 3 nights

The breakfast buffet was quite good and offered a nice variety of options. The room was not properly cleaned when we checked in. The floors needed vacuuming, the faucets were spotted and smeared and we had to repeatedly request towels and face cloths as there were not enough provided.

10

Levin

2 Jul 2023

·

Stayed 1 night

Room is not clean in some hidden area. Entry area is sticky. House service is excellent.

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AI-generated summary based on recent guest reviews

Rooms

Spacious, apartment-style suites with full kitchens and comfortable beds suit families and longer stays. Recurring issues include TVs/remotes or channels not working, noise from events or hallways, and minor maintenance like nonfunctional bathroom fans or noisy A/C.

Related guest reviews

4

Shirin

30 Jan 2026

·

Stayed 1 night

TV not working, no hot water and very soft and uncomfortable mattress.

10

Richard

6 Aug 2023

·

Stayed 2 nights

Perfect suite. The only things were tv image quality is not hd and the room’s A/C needs repair(noisy)

10

Michele

21 Jul 2024

·

Stayed 1 night

Clean, comfortable beds, quiet I slept like a baby 👶 Thank you 😊

4

Jean-François

28 Oct 2025

·

Stayed 1 night

Didn't get the room I booked.

10

Alexander

20 Oct 2025

·

Stayed 2 nights

Clean room Great staff Comfy bed Spacious room Kitchen in room was great

8

Aaron

15 Sept 2025

·

Stayed 2 nights

TV Remote didn't work. Convenient location for trip. Breakfast included was nice.

8

Lisa

24 Aug 2023

·

Stayed 1 night

Only complaint was we could hear the roof HVAC units turning on and off during the night, kept waking us up.

8

Joseph

4 Jun 2025

·

Stayed 1 night

Front desk staff were very friendly and the hotel was clean. Beds were comfy, but the TV channels in our room didn’t work. Breakfast in the morning wasn’t great (everything was very dry and the coffee was meh) and the kitchen staff was rude.

8

Greg

23 Sept 2023

·

Stayed 1 night

Clean, comfortable rooms. Friendly staff. The only issue we had was, the fan did not work in the bathroom, leaving it steamy after a shower. Also, no cable TV in the bedroom, only local channels.

6

David

5 May 2023

·

Stayed 4 nights

The property was nice and clean. Staff was good but blared the lobby music which also played outside the entrances and could be heard in our room at night when we were trying to sleep. The room was a missing ammentities. No hooks in the bathroom. only the pullout couch. If I am getting a suite I expect a chair in additon to the pullout couch. And the couch was so very weird! A blue cushion that was so hard was on one of the arms. And the mattress in the pullout couch had seen better days. Come on!

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating, with some early check-ins granted. However, multiple reviews mention long waits at an unmanned front desk, slow follow-up on problems, and occasional rude or unhelpful interactions.

Related guest reviews

6

Jessica

25 Feb 2024

·

Stayed 1 night

While quiet time was set for 9PM, there were hoards of kids running up and down the hallways being obnoxious and carrying on. This was well after 1030PM as their parents gathered in the lobby (presumably a hockey or basketball team). Tried contacting the front desk three times with no answer… my husband finally went down and asked them to do something about the noise. He was told they would send security up. Did not get any quieter and it was next to impossible to get into a deep sleep.

10

Andrea

28 Oct 2025

·

Stayed 1 night

The staff are friendly and helpful. There is charging for our electric vehicle. I forgot a brita water bottle that was a gift from my daughter and they found it and emailed me so I could get it back. That action by all the staff meant so much. Great hospitality

10

Sterling

22 Nov 2025

·

Stayed 5 nights

I’ve stayed here a few times now and the staff is always accommodating. Will be back!

4

Joy

14 Jan 2025

·

Stayed 2 nights

My children and I stayed at TownePlace Suites Brantford for what was supposed to be a two-night stay during a hockey tournament. Unfortunately, our experience was far from what we expected. On the first night, as I was settling into bed, I discovered a silverfish right beside my head. This was unsettling, but given the late hour (close to midnight) and the fact that one of my children was already asleep, we had no choice but to stay the night. We decided to leave a day early due to this incident. I shared my concern and photos of the bug with the front desk person. She was very apologetic and saId she would be emailing the manager with rhe concern. She let me know he would be in touch on Monday. While I was only charged for the one night (as expected), my follow-up with the hotel has been incredibly disappointing. I called two days (Monday) after our stay to share my concerns, as by mid afternoon I hadnt heard from the manager. The manager assured me he would review my booking and follow up with a resolution, potentially involving a refund. However, it has now been a week since that conversation, and I have received no further communication. The manager has not returned my calls or attempted to reconnect as promised, which adds to my frustration. While I understand that issues like this can happen, the lack of accountability and proper follow-through from management is unacceptable. Given that we were staying for a hockey tournament, this added unnecessary stress.

8

Atashi

22 Oct 2024

·

Stayed 3 nights

Pros: The staff was beyond exceptional and amazing. Different variety of breakfast choices daily. Laundry room on the property was a plus, due to staying there for a week. Check in was fast and smooth. Cons: There was dirty dishes left in the dishwasher, upon my arrival. I didn’t check in until 9pm, therefore, I didn’t even bother contacting housekeeping. Check in was a little different. I waited almost 30 minutes at the counter for someone before I just left the key in the basket on the desk, but I received a final receipt later. Will stay again.

6

Margaret Edna

19 Aug 2024

·

Stayed 1 night

The property was good. Check in was horrendous, they need 2 staff on the desk, or at least put up a notice like "back in 10 minutes" as example, if nobody available. The desk clerk had to leave the desk to attend to other matters, so we waited for over 10 minutes for his return.

4

Lisa

2 Sept 2025

·

Stayed 2 nights

I’ve stayed here in the past and all was great. This time made me change my mind about returning. We booked 2 nights through hotels.com. I had to cancel due to a family emergency. I understood I would have to pay for the first night. Hotels.com did call the hotel to advocate for me but without any success. I called the on duty manager to explain my situation. He was very short with me, said there was nothing he could do would keep the room reserved in case we changed our mind. At the time we were in the middle of a family crisis. I told him to cancel it completely as I did not want to be charged 2 nights. The next day I was shocked to get an email asking about my check in. The room was never cancelled at all and we would have been charged both nights. We ended up going the second night as my family member had become stable. The tv in our room did not work. We advised the same on duty manager of this at noon. We returned back to our room later in the evening and it was not fixed. No indication that anyone even tried to fix it. I called the front desk and they suggested we move rooms at 10:00 pm when all we wanted to do was watch the news and go to bed. We were compensated 20% which we appreciated but still an expensive stay. Not sure I’d come back and would probably choose another hotel nesrby which is less expensive. I do plan on speaking to the GM but I don’t expect much from them.

10

Bindya

30 Jun 2025

·

Stayed 1 night

Exceptional hotel! We had a fantastic time. Front desk was very helpful

8

Stephanie

7 Dec 2025

·

Stayed 1 night

Stood in an empty foyer and waited 10 minutes to be checked in.

8

Victoria

7 Dec 2025

·

Stayed 1 night

Staff was kind and accommodating. Room was nice and clean.

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AI-generated summary based on recent guest reviews

Location

Convenient just off the highway and generally quiet, but set in an industrial area with few nearby amenities or restaurants, so driving is typically required.

Related guest reviews

10

George

10 Dec 2024

·

Stayed 1 night

The hotel was in an industrial area but was quiet and centrally located for exploring the region. The room was spacious and had everything we needed.

8

Wayne

1 Jul 2025

·

Stayed 1 night

close to highway. I was on business. had to travel down highway for dinner at night.

10

Ian

8 Sept 2025

·

Stayed 1 night

Area is quiet

10

Paul

1 Oct 2023

·

Stayed 1 night

Close to highway.Very quiet.

10

Peggy

20 May 2025

·

Stayed 1 night

This property was away from the hustle of down town but a short drive to everywhere we needed to go

10

Andrea

27 Jun 2025

·

Stayed 1 night

Right off the highway but we had to drive j rob Brantford for restaurants. I would still stay here.

8

Michelle

24 Oct 2025

·

Stayed 1 night

Rooms were clean, staff was friendly. The only critique would be that there is no amenities around this location so it's ok for a short overnight stay. Also.. I found it odd that the bathroom in the room did not have an extra tor fan.

8

Jonathan

3 Jul 2025

·

Stayed 2 nights

Hôtel propre et plutôt calme. Petit déjeuner frugal. Très accessible via l'autoroute, mais l'hôtel se trouve dans une zone d'usines et entreprises...

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10

Renee

4 Nov 2025

·

Stayed 3 nights

Room was terrific! Staff were courteous and efficient. Location was perfect.. 10 minutes away from everything I needed.

8

Nick

10 Jan 2024

·

Stayed 1 night

Location was convenient

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AI-generated summary based on recent guest reviews

Dining

Breakfast is included, with feedback ranging from great selection to basic or dry, and items sometimes run out or aren’t replenished promptly. Several guests note there is no on-site restaurant or bar.

Related guest reviews

8

Scott

17 Aug 2024

·

Stayed 1 night

Breakfast wasn't very good. Eggs were rubber and sausage was tough. Everything else was perfect for what we needed.

8

Dennis

1 Sept 2023

·

Stayed 4 nights

the breakfast was horrible, tasteless or over cooked and nothing was ever replenished you were lucky to get a croissant after 8 am. the pool was murky and cold the rooms were nice and clean

10

Tiffany

25 May 2023

·

Stayed 1 night

Super clean and well organized. Breakfast was great!

8

Charlotte

19 Oct 2025

·

Stayed 2 nights

Breakfast was ok but they kept running out of items. They seemed understaffed. King room was nice with a modern walk in shower. Kitchenette was convenient.

8

YI

1 Sept 2025

·

Stayed 1 night

The breakfast is just so so

10

Cosmin

17 Aug 2025

·

Stayed 1 night

Whatever you prefer for breakfast, you will find something in here

8

Joseph

4 Jun 2025

·

Stayed 1 night

Front desk staff were very friendly and the hotel was clean. Beds were comfy, but the TV channels in our room didn’t work. Breakfast in the morning wasn’t great (everything was very dry and the coffee was meh) and the kitchen staff was rude.

10

Rose

2 Jul 2023

·

Stayed 1 night

Very clean and good breakfast

8

Catharine

5 Aug 2025

·

Stayed 1 night

Staff were friendly, property clean, rooms were clean and comfortable. Breakfast was disappointing, everything was empty from coffee to eggs, had to ask them to fill it uo and by the time they did, there was a line uo, so had to wait a while to get food.

8

Loretta

13 Aug 2025

·

Stayed 1 night

Pool wasn’t open. Really nice breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $117	2 $149	3 $309	4 $135	5 $127	6 $144	7 $142
8 $89	9 $95	10 $128	11 $111	12 $97	13 $101	14 $128
15 $95	16 $107	17 $115	18 $100	19 $93	20	21 $210
22 $95	23 $109	24 $106	25 $100	26 $93	27 $106	28 $155
29 $91	30 $107

Su	Mo	Tu	We	Th	Fr	Sa
		1 $104	2 $107	3 $100	4 $113	5 $137
6 $94	7 $100	8 $100	9 $100	10 $93	11	12 $120
13 $102	14 $93	15 $100	16 $93	17 $93	18 $108	19 $124
20 $93	21 $93	22 $109	23 $92	24 $91	25 $113	26 $138
27 $100	28 $102	29 $128	30 $100	31 $95

TownePlace Suites by Marriott Brantford and Conference Centre

Prices for TownePlace Suites by Marriott Brantford and Conference Centre

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Studio, 1 King Bed with Sofa Bed

Studio, 2 Queen Beds

Guest reviews of TownePlace Suites by Marriott Brantford and Conference Centre

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Brantford and Conference Centre

Prices for upcoming dates