Fairfield by Marriott Inn & Suites Pensacola Pine Forest

Very friendly and helpful staff, front desk and property manager who was visible and very eager to speak with guests and make sure everything was good. Rooms very clean and beds comfy! Breakfast was very limited and not a lot to choose from however.

Relaxing

Everything was good from staff to room

Great location and comfortable stay, minor privacy concern The hotel was very easy to locate right off the interstate, with a wide variety of restaurants and convenient shopping nearby. The staff was professional and welcoming, and even the other guests were friendly. The overall atmosphere was relaxing and inviting. I booked a studio suite and really enjoyed the layout—having two TVs (one in the living area and one in the bedroom) made the stay even more comfortable. One ice machine was down on a floor, but the others were working, so it was still very easy to get ice. My only concern was a noticeable gap at the bottom of my room door, which created a privacy issue. One front desk associate offered 1,000 points or a room change and even checked other rooms to see if the issue was consistent. The next morning, another associate also offered to move me; however, I only had one night remaining and had already settled in, so moving wasn’t practical. I temporarily resolved it by placing a towel under the door. I was asked to email photos to management, but I have not received a response yet. I do appreciate the staff’s efforts to address the issue. Overall: Great location, clean and comfortable room, and friendly staff. With better maintenance and follow-up, this would be an excellent stay.

Horrible hotel. Extreme hot to cold in the room. Breakfast buffet was terrible, not a buffet! slimy sausage, watery eggs, Oatmeal was dry and empty at 8am, bananas were green, starchy and hard.