Baker Street by Viridian apartments

Apartment was spotless and a decent size. The bathroom fan was very loud and didn't turn off at all, so i found it hard to get to sleep. No air conditioning and as it was at the very top of the building, up 6 flights of stairs!!!, it was absolutely boiling.

We had an okay stay in apartment 9 on the 3rd floor. But if you are considering staying here, you should keep in mind that the stairs are very steep and narrow, and there is no elevator. The ceiling in the room is very low. The bathroom door is a narrow folding door which can be difficult to open and close and it makes quite a bit of noise when going in and out. The bath cabin is small and the door into it is also very narrow. The exhaust/fan in the bathroom runs most of the time (also at night) because the apartment's indoor climate quickly becomes a bit damp when you stay in the apartment. The bed creaked every time you moved just a little, and it was quite hard/firm to lay on, and there was a socket missing on one side of the bed. But check in and out was easy and hassle free. The interior was clean and inviting. The kitchen had everything a kitchen should contain. The area is packed with good restaurants, Tesco Express and Baker Street metro st. is just around the corner. There is, however, quite a bit of street noise. Many food delivery guys hang out on the street corner of the building and there are often 10-15 of them standing and shouting. Garbage is picked up every day, and it also makes a lot of noise. Maybe you don't hear it as much if you have an apartment that doesn't face the street. All in all an ok stay, but we won't be back a second time.

I recently stayed at the Baker Street property for three nights and four days, and I must say it was a disappointing experience overall. Upon arrival, we were given a basement apartment with no air conditioning or fan. This posed a significant security threat, as keeping the windows open for fresh air and circulation was not an option. As a result, the room became unbearably hot, making it difficult to relax and get a good night's sleep. To make matters worse, the customer service team was unhelpful when we voiced our concerns. Instead of addressing the issue promptly, they offered us a room at a different property located far away at an extra cost. This was completely unfair and inconvenient, as it would have meant sacrificing a good night's sleep for a room in a basement with no air circulation. The fact that they expected us to pay more for a better room is simply unacceptable. Another aspect of our stay that left a lot to be desired was the housekeeping service. We requested a replacement for the bathroom amenities, but the staff flat-out refused, leaving us with only one small soap to share between two people for the entirety of our four-day stay. This lack of attention to basic necessities is highly disappointing and reflects poorly on the establishment. Considering the multitude of issues we encountered during our time, we believe a full refund of all three nights is a fair and necessary compensation.

Pros: the hotel staff was nice, answered quickly, location is nice - close to a subway, busstopp, shops and good restaurants. Cons: no elevator, can be noisy (older building), just one set of towels even if you stay a week, uncomfortable pillows (not able to switch them if you stay less then a week). Overall an okay experience, but a tad on the expensive side for what you get

Picture showed a sofa in room but there was not even a single chair to sit down. There is no A/C and you can open a window to let fresh air in but there isn't a screen so bugs were flying in. If they took out the wardrobe closet there would be more room as I couldn't get out of my own way.

I was ‘upgraded’ to a one bedroom apartment. I booked a large suite. The stairs to the apartment are very very steep and not ideal with a large suitcase. The bathroom is very very small and the sink impossible to wash over. The kitchen is basically in a cupboard. Very very disappointed. I complained upon arrival and asked for the studio which I booked and was told there was none available

The Baker St apartments was overall good to stay at! It’s in a good area and convenient to multiple things. We were located on the top floor which was a bit of a trek up some windy stairs with our heavy luggage. But the apartment was very clean and well kept.

Apartment was spotless and a decent size. The bathroom fan was very loud and didn't turn off at all, so i found it hard to get to sleep. No air conditioning and as it was at the very top of the building, up 6 flights of stairs!!!, it was absolutely boiling.

I rented the property for my father during his cancer treatment in a nearby hospital. I called the week before and was ensured that the apartment would be clean, accessible and secure. Upon check in there were a number of issues: 1) The apartment was in the basement. There was no banister on the staircase from the ground floor to the basement. This is unsafe and accessibility was poor 2) The inside door lock (as described in the check in video) did not work. The slider lock button was redundant. 3) There were damp patches on the ceiling throughout the apartment and the apartment was smelly due to damp 4) The air conditioning did not work. The control panel showed an error code 5) There was unrestricted access to the outside basement court yard from the street level 6) There were no locks on the windows in the apartment. The window handles are flimsy. The place is not secure Having raised these issues on day 1 via email (office was closed) the email agent repeatedly noted that there is no air conditioning (despite there being a unit and control panel) and asked for photos of the other issues. She was most unhelpful The following day, I called the office. The call handler was polite and arranged for a bicycle lock to be fitted at the street level to deter people from accessing the outside basement courtyard. He told me that the landlord would have to be consulted regarding the fitting of locks to the windows. The door lock remained unaddressed.

The accommodation is nice and clean, easy to access. However, it would be good to specify that the bed is not a standard size. It is not a 140cm bed. The bed is too small for two adults. We weren't able to rest properly, which is essential when visiting a city and walking 30,000 steps a day.

It was exactly as advertised. I needed a small clean place to get ready in the morning and sleep at night. Easy access to the train and underground stations.

We had an okay stay in apartment 9 on the 3rd floor. But if you are considering staying here, you should keep in mind that the stairs are very steep and narrow, and there is no elevator. The ceiling in the room is very low. The bathroom door is a narrow folding door which can be difficult to open and close and it makes quite a bit of noise when going in and out. The bath cabin is small and the door into it is also very narrow. The exhaust/fan in the bathroom runs most of the time (also at night) because the apartment's indoor climate quickly becomes a bit damp when you stay in the apartment. The bed creaked every time you moved just a little, and it was quite hard/firm to lay on, and there was a socket missing on one side of the bed. But check in and out was easy and hassle free. The interior was clean and inviting. The kitchen had everything a kitchen should contain. The area is packed with good restaurants, Tesco Express and Baker Street metro st. is just around the corner. There is, however, quite a bit of street noise. Many food delivery guys hang out on the street corner of the building and there are often 10-15 of them standing and shouting. Garbage is picked up every day, and it also makes a lot of noise. Maybe you don't hear it as much if you have an apartment that doesn't face the street. All in all an ok stay, but we won't be back a second time.

Nice and clean apartment, location ver near to tube station

I've never been to a worse hotel in London, absolute horrible, dirty, dishonest and a total rip-off. I booked two large studio rooms, but was given a tiny hazardous attic room with a ceiling so low I could barely stand straight. The receptionist was incredibly rude and sounded like someone who hated her job. Be very careful when booking from here, they will lie and say the pictures are only illustrative. Ruined my entire London vacation

Clean, modern, nice area near the tube and shopping facilities.

The Baker St apartments was overall good to stay at! It’s in a good area and convenient to multiple things. We were located on the top floor which was a bit of a trek up some windy stairs with our heavy luggage. But the apartment was very clean and well kept.

Great location, the apartment is well equipped, clean, is easy to access, and all info was shared in advance. The only negative is the bed was too small for two adults.

It is a very tiny apartment, I guess not more than 16 m2. Very small kitchenette so cooking or even use the cooker is a challenge. We were out al day so not a big issue but I would not go back and rather book a place with a little more room. Location however is perfect!

Quiet and clean place. Good location in inner city of London. Only downside: bed is very small for 2 (large) persons

The accommodation is nice and clean, easy to access. However, it would be good to specify that the bed is not a standard size. It is not a 140cm bed. The bed is too small for two adults. We weren't able to rest properly, which is essential when visiting a city and walking 30,000 steps a day.

We had an okay stay in apartment 9 on the 3rd floor. But if you are considering staying here, you should keep in mind that the stairs are very steep and narrow, and there is no elevator. The ceiling in the room is very low. The bathroom door is a narrow folding door which can be difficult to open and close and it makes quite a bit of noise when going in and out. The bath cabin is small and the door into it is also very narrow. The exhaust/fan in the bathroom runs most of the time (also at night) because the apartment's indoor climate quickly becomes a bit damp when you stay in the apartment. The bed creaked every time you moved just a little, and it was quite hard/firm to lay on, and there was a socket missing on one side of the bed. But check in and out was easy and hassle free. The interior was clean and inviting. The kitchen had everything a kitchen should contain. The area is packed with good restaurants, Tesco Express and Baker Street metro st. is just around the corner. There is, however, quite a bit of street noise. Many food delivery guys hang out on the street corner of the building and there are often 10-15 of them standing and shouting. Garbage is picked up every day, and it also makes a lot of noise. Maybe you don't hear it as much if you have an apartment that doesn't face the street. All in all an ok stay, but we won't be back a second time.

Ridiculously small rooms.

Picture showed a sofa in room but there was not even a single chair to sit down. There is no A/C and you can open a window to let fresh air in but there isn't a screen so bugs were flying in. If they took out the wardrobe closet there would be more room as I couldn't get out of my own way.

I was ‘upgraded’ to a one bedroom apartment. I booked a large suite. The stairs to the apartment are very very steep and not ideal with a large suitcase. The bathroom is very very small and the sink impossible to wash over. The kitchen is basically in a cupboard. Very very disappointed. I complained upon arrival and asked for the studio which I booked and was told there was none available

Brilliant location, but a quiet room, comfortable bed and a powerful shower. The room is small and gas no view but I was only using it a base so that was fine

The flat is small and basic but a good value for the price. The location is excellent for a base in Marylebone Village. The lack of power outlets is problematic if you want to charge your phone or style your hair. And it would have been nice to be provided washcloths.

Great location, the apartment is well equipped, clean, is easy to access, and all info was shared in advance. The only negative is the bed was too small for two adults.

The lock was not working. So I stayed outside of the apartment for over one hour. It was very stressful. After jumping through many many hoops, calling, emailing, trying to open a different box (which was stuck) in order to get the master key, I got it and got in. This room is very small. But private. Very good location. Nice warm temperature. Very big tv. Nice bathroom. Very nice double/queen bed. Nice beddings. Kitchen. Fridge. The location was extremely good.

I rented the property for my father during his cancer treatment in a nearby hospital. I called the week before and was ensured that the apartment would be clean, accessible and secure. Upon check in there were a number of issues: 1) The apartment was in the basement. There was no banister on the staircase from the ground floor to the basement. This is unsafe and accessibility was poor 2) The inside door lock (as described in the check in video) did not work. The slider lock button was redundant. 3) There were damp patches on the ceiling throughout the apartment and the apartment was smelly due to damp 4) The air conditioning did not work. The control panel showed an error code 5) There was unrestricted access to the outside basement court yard from the street level 6) There were no locks on the windows in the apartment. The window handles are flimsy. The place is not secure Having raised these issues on day 1 via email (office was closed) the email agent repeatedly noted that there is no air conditioning (despite there being a unit and control panel) and asked for photos of the other issues. She was most unhelpful The following day, I called the office. The call handler was polite and arranged for a bicycle lock to be fitted at the street level to deter people from accessing the outside basement courtyard. He told me that the landlord would have to be consulted regarding the fitting of locks to the windows. The door lock remained unaddressed.

We had an okay stay in apartment 9 on the 3rd floor. But if you are considering staying here, you should keep in mind that the stairs are very steep and narrow, and there is no elevator. The ceiling in the room is very low. The bathroom door is a narrow folding door which can be difficult to open and close and it makes quite a bit of noise when going in and out. The bath cabin is small and the door into it is also very narrow. The exhaust/fan in the bathroom runs most of the time (also at night) because the apartment's indoor climate quickly becomes a bit damp when you stay in the apartment. The bed creaked every time you moved just a little, and it was quite hard/firm to lay on, and there was a socket missing on one side of the bed. But check in and out was easy and hassle free. The interior was clean and inviting. The kitchen had everything a kitchen should contain. The area is packed with good restaurants, Tesco Express and Baker Street metro st. is just around the corner. There is, however, quite a bit of street noise. Many food delivery guys hang out on the street corner of the building and there are often 10-15 of them standing and shouting. Garbage is picked up every day, and it also makes a lot of noise. Maybe you don't hear it as much if you have an apartment that doesn't face the street. All in all an ok stay, but we won't be back a second time.

I recently stayed at the Baker Street property for three nights and four days, and I must say it was a disappointing experience overall. Upon arrival, we were given a basement apartment with no air conditioning or fan. This posed a significant security threat, as keeping the windows open for fresh air and circulation was not an option. As a result, the room became unbearably hot, making it difficult to relax and get a good night's sleep. To make matters worse, the customer service team was unhelpful when we voiced our concerns. Instead of addressing the issue promptly, they offered us a room at a different property located far away at an extra cost. This was completely unfair and inconvenient, as it would have meant sacrificing a good night's sleep for a room in a basement with no air circulation. The fact that they expected us to pay more for a better room is simply unacceptable. Another aspect of our stay that left a lot to be desired was the housekeeping service. We requested a replacement for the bathroom amenities, but the staff flat-out refused, leaving us with only one small soap to share between two people for the entirety of our four-day stay. This lack of attention to basic necessities is highly disappointing and reflects poorly on the establishment. Considering the multitude of issues we encountered during our time, we believe a full refund of all three nights is a fair and necessary compensation.

Pros: the hotel staff was nice, answered quickly, location is nice - close to a subway, busstopp, shops and good restaurants. Cons: no elevator, can be noisy (older building), just one set of towels even if you stay a week, uncomfortable pillows (not able to switch them if you stay less then a week). Overall an okay experience, but a tad on the expensive side for what you get

I've never been to a worse hotel in London, absolute horrible, dirty, dishonest and a total rip-off. I booked two large studio rooms, but was given a tiny hazardous attic room with a ceiling so low I could barely stand straight. The receptionist was incredibly rude and sounded like someone who hated her job. Be very careful when booking from here, they will lie and say the pictures are only illustrative. Ruined my entire London vacation

I was ‘upgraded’ to a one bedroom apartment. I booked a large suite. The stairs to the apartment are very very steep and not ideal with a large suitcase. The bathroom is very very small and the sink impossible to wash over. The kitchen is basically in a cupboard. Very very disappointed. I complained upon arrival and asked for the studio which I booked and was told there was none available

The outlets were a bit challenging to access, and some things (a fan, hand soap, body wash) weren't there. We were on the ground floor with street windows, but it's a pretty quiet area so it wasn't too bad. Really cute place, very convienent location, great staff communication. I didn't love it because the check out time is really early, 10am, so it made things a bit hard when we were leaving. Overall though, a solid place.

Great location, the apartment is well equipped, clean, is easy to access, and all info was shared in advance. The only negative is the bed was too small for two adults.

Convenience transport .

The lock was not working. So I stayed outside of the apartment for over one hour. It was very stressful. After jumping through many many hoops, calling, emailing, trying to open a different box (which was stuck) in order to get the master key, I got it and got in. This room is very small. But private. Very good location. Nice warm temperature. Very big tv. Nice bathroom. Very nice double/queen bed. Nice beddings. Kitchen. Fridge. The location was extremely good.

Great property in a great neighborhood! Felt safe day and night. Baker Street tube station is just 2 blocks away and even closer are 2 grocery stores, a post office, and every kind of restaurant and coffee shop. Building is in great shape and the flat has great features (a well appointed kitchenette and a washing machine!). Can’t recommend highly enough.

It was exactly as advertised. I needed a small clean place to get ready in the morning and sleep at night. Easy access to the train and underground stations.

Nice and clean apartment, location ver near to tube station

Clean, modern, nice area near the tube and shopping facilities.

The Baker St apartments was overall good to stay at! It’s in a good area and convenient to multiple things. We were located on the top floor which was a bit of a trek up some windy stairs with our heavy luggage. But the apartment was very clean and well kept.

Brilliant location, but a quiet room, comfortable bed and a powerful shower. The room is small and gas no view but I was only using it a base so that was fine

The flat is small and basic but a good value for the price. The location is excellent for a base in Marylebone Village. The lack of power outlets is problematic if you want to charge your phone or style your hair. And it would have been nice to be provided washcloths.

Great location, the apartment is well equipped, clean, is easy to access, and all info was shared in advance. The only negative is the bed was too small for two adults.