Kanan Tulum Hotel & Spa Adults Only Playground
US$ 195
/ noite
Média para setembro
Preços para Kanan Tulum Hotel & Spa Adults Only Playground
Selecione datas para ver preços e disponibilidade
US$ 195
/ noite
Média para setembro
Média de preços por mês
Em Kanan Tulum Hotel & Spa Adults Only Playground, a diária custa em média US$ 163 no mês mais barato (outubro) e US$ 498 no mês mais caro (janeiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 498 |
| fevereiro | US$ 289 |
| março | US$ 302 |
| abril | US$ 215 |
| maio | US$ 247 |
| junho | US$ 184 |
| julho | US$ 177 |
| agosto | US$ 237 |
| setembro | US$ 195 |
| outubro | US$ 163 |
| novembro | US$ 282 |
| dezembro | US$ 363 |
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Mais caro: janeiro (aprox. US$ 498)
Mais barato: outubro (aprox. US$ 163)
Sobre esta propriedade
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Se você está a fim de recreação, encontrará uma piscina externa e aluguel de bicicletas. Este hotel oferece comodidade...
Comodidades
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Se você está a fim de recreação, encontrará uma piscina externa e aluguel de bicicletas. Este hotel oferece comodidades adicionais, como Wi-Fi de cortesia e serviços de concierge.
Comodidades
As comodidades presentes incluem equipe multilíngue, armazenamento para bagagem e um cofre na recepção do hotel. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
Jantar
Saboreie uma especialidade do Caracol Restaurant, um dos 3 restaurantes neste hotel, ou hospede-se no local e aproveite o serviço de quarto (horário limitado). Precisa relaxar? Faça uma pausa para uma bebida refrescante em um dos 3 bares/lounges. Café da manhã continental grátis é servido diariamente, entre 8h e meio-dia.
Quartos
Sinta-se em casa em um de nossos 23 quartos com decoração individual, com frigobares e máquinas de café expresso. A propriedade oferece Wi-Fi de cortesia para navegar na web. Banheiros apresentam chuveiro/banheira combinados, banheiras de fontes termais e produtos de toalete de cortesia. As comodidades incluem telefones, além de cofres e escrivaninhas.
Localização
Com ótima localização em Tulum (na área de Zona Hotelera), Kanan Tulum Hotel & Spa Adults Only Playground está a poucos passos de Praia de Tulum e a 3 minuto(s) de carro de Reserva da Biosfera de Sian Ka'an. Este hotel na praia fica a 10,8 km de Ruínas Maias de Tulum e a 7,1 km de Playa Paraíso.
Lugares próximos
Praia de Tulum(0.1 milhas)
Escultura Ven a la Luz(0.4 milhas)
Reserva da Biosfera de Sian Ka'an(1.4 milhas)
SFER IK(2.5 milhas)
Parque Jaguar(2.9 milhas)
Parque Nacional de Tulum(3 milhas)
Entrada do Parque Jaguar(3 milhas)
Mirante Jaguar Tulum(3 milhas)
Praia Akun(3.3 milhas)
Praia pública Las Palmas(3.9 milhas)
Praia(4.2 milhas)
Centro de Estilo de Vida Hunab(4.3 milhas)
Playa Paraíso(4.4 milhas)
Caminhada de Arte Holistika(5.5 milhas)
Parque Dos Aguas(5.8 milhas)
Aeroporto Int. Tulum (TQO)(29.5 milhas)
Aeroporto Internacional de Cancún (CUN)(77.8 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Estacionamento com manobrista
Localização
Boca Paila Road Km 8 Tulum, Zona Hotelera, Tulum, Tulum, Estado de Quintana Roo, México
Praia de Tulum (0.1 milhas)
Escultura Ven a la Luz (0.4 milhas)
Reserva da Biosfera de Sian Ka'an (1.4 milhas)
SFER IK (2.5 milhas)
Parque Jaguar (2.9 milhas)
Parque Nacional de Tulum (3 milhas)
Opções de quarto
6
RT Suite Tree House GV
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
495 ft²
Ar condicionadoWi-Fi (gratuito)Área de trabalho do notebook
7
Suíte estúdio premium, 1 quarto, vista para o mar, de frente para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
5
Suíte com design assinado, 1 cama King, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
581 ft²
Ar condicionadoWi-Fi (gratuito)Área de trabalho do notebook
6
Jungle V 1st floor 1K
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
517 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
7
POV 2nd floor 1K
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
517 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
7
POV 2nd floor 2D
Detalhes do quarto
2 Camas De Casal
Acomoda 4
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
6
Jungle V 1st floor 2D
Detalhes do quarto
2 Camas De Casal
Acomoda 4
517 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
Avaliações dos hóspedes sobre Kanan Tulum Hotel & Spa Adults Only Playground
8.9
Fabuloso
Com base em 423 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
O Kanan Tulum Hotel & Spa Adults Only Playground impressiona muitos hóspedes com seu design marcante inspirado em casas na árvore, localização à beira-mar e ninhos instagramáveis, enquanto comentários frequentes destacam a energia animada do beach club e a música alta que pode chegar aos quartos até tarde.
Leia maisIsso foi útil?
Opinião dos hóspedes
O Kanan Tulum Hotel & Spa Adults Only Playground impressiona muitos hóspedes com seu design marcante inspirado em casas na árvore, localização à beira-mar e ninhos instagramáveis, enquanto comentários frequentes destacam a energia animada do beach club e a música alta que pode chegar aos quartos até tarde.
A equipe é amplamente elogiada pela simpatia e atenção, embora várias avaliações relatem respostas lentas, interações desajeitadas na recepção ou com o concierge e frustrações ocasionais com a gerência ou cobranças. Os quartos são únicos e geralmente confortáveis, mas alguns parecem datados, com pouca privacidade no banheiro e sinais de desgaste; muitas áreas exigem subir escadas e não há elevador. A comida é frequentemente descrita como deliciosa, com ambientes memoráveis no terraço e na praia, embora as bebidas e os preços recebam avaliações mistas, e algas ou detritos na praia podem afetar a orla. Espere uma estadia vibrante e voltada para o design em um beach club, em vez de um retiro tranquilo.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
As instalações giram em torno de um beach club energético com DJs, ninhos no terraço e um ambiente à beira-mar; o spa e a piscina são apreciados, embora algumas partes da propriedade pareçam um pouco desgastadas e haja muitas escadas sem elevador. O barulho da música pode se espalhar pelos arredores, limitando o relaxamento.
Avaliações dos hóspedes relacionadas
10
NANCY E
1 de jan. de 2025
·
Hospedou-se por 7 noites
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
10
Mark
31 de mai. de 2025
·
Hospedou-se por 4 noites
Great property, not busy, the staff is great! Ricardo was our waiter in the bar area and breakfast, he was superb, the grass was in, and the pool could use a bit of updating, but the property, the room, the food was absolutely amazing!
Great property, not busy, the staff is great! Ricardo was our waiter in the bar area and breakfast, he was superb, the grass was in, and the pool could use a bit of updating, but the property, the room, the food was absolutely amazing!
10
Kristen
31 de mai. de 2025
·
Hospedou-se por 3 noites
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
6
ewelina
16 de jun. de 2025
·
Hospedou-se por 6 noites
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
10
Natasha
6 de dez. de 2023
·
Hospedou-se por 1 noite
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
10
Douglas
1 de jan. de 2024
·
Hospedou-se por 3 noites
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
10
Enrique
2 de jun. de 2025
·
Hospedou-se por 2 noites
The most beautiful experience , beautiful beach the room was so amazing , like a treehouse very nice and neat ,they have room service every day, staff is very helpful restaurant was also very good (everything is pricey but worth it! They have a beach bag for u with 2 towels to take it with u during the day and hang out , they have a lot of unique places in the beach to hang out, like nest, heart couches , swing areas , lounges all super aesthetic the pool is so beautiful and the spa/jacuzzi area is like if ur in a cenote .
The most beautiful experience , beautiful beach the room was so amazing , like a treehouse very nice and neat ,they have room service every day, staff is very helpful restaurant was also very good (everything is pricey but worth it! They have a beach bag for u with 2 towels to take it with u during the day and hang out , they have a lot of unique places in the beach to hang out, like nest, heart couches , swing areas , lounges all super aesthetic the pool is so beautiful and the spa/jacuzzi area is like if ur in a cenote .
8
Cindy
4 de jan. de 2025
·
Hospedou-se por 9 noites
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
10
Joaquin
22 de ago. de 2024
·
Hospedou-se por 2 noites
Awesome place with great service. Pool was really great and quiet. Would definitely come back.
Awesome place with great service. Pool was really great and quiet. Would definitely come back.
8
Tatiana
15 de abr. de 2025
·
Hospedou-se por 4 noites
Very good hotel in a very load environment. Even when you go to spa you can hear music all over the hotel, no chance to relax. Until 2am the music with blasting in our ocean view room
Very good hotel in a very load environment. Even when you go to spa you can hear music all over the hotel, no chance to relax. Until 2am the music with blasting in our ocean view room
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
As avaliações frequentemente notam quartos limpos e áreas comuns bem cuidadas. Alguns mencionam sinais de desgaste, ocasionais areia ou pragas e detritos na praia durante os períodos de algas.
Avaliações dos hóspedes relacionadas
10
kayla
8 de jul. de 2025
·
Hospedou-se por 2 noites
The property was stunning. Minus the seaweed
The property was stunning. Minus the seaweed
8
Jennifer
11 de ago. de 2025
·
Hospedou-se por 5 noites
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
10
Javier
27 de mai. de 2025
·
Hospedou-se por 3 noites
I loved the overall vibe of the property. The location was great as well. Rooms were clean and staff were attentive.
I loved the overall vibe of the property. The location was great as well. Rooms were clean and staff were attentive.
2
Oyunsanaa
17 de nov. de 2025
·
Hospedou-se por 6 noites
Everything was very expensive! Creaky bed, leaky refrigerator in the room! I was still okay with everything above until the day we checked out. They told us to wait that they need to check the room before we left there! After while they said they’ll charge us $65 and I asked why. They said there is blood stain on the sheets. I couldn’t believe and asked if I go back to see it. Of course there wasn’t any blood stains
Everything was very expensive! Creaky bed, leaky refrigerator in the room! I was still okay with everything above until the day we checked out. They told us to wait that they need to check the room before we left there! After while they said they’ll charge us $65 and I asked why. They said there is blood stain on the sheets. I couldn’t believe and asked if I go back to see it. Of course there wasn’t any blood stains
6
Shiv
3 de mar. de 2025
·
Hospedou-se por 3 noites
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
10
jason
10 de fev. de 2026
·
Hospedou-se por 3 noites
Room was very clean. Staff was very nice and helpful. Would stay again
Room was very clean. Staff was very nice and helpful. Would stay again
10
Loren
16 de out. de 2023
·
Hospedou-se por 3 noites
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
4
Naomi
10 de jun. de 2025
·
Hospedou-se por 3 noites
Look great in photos, in person it looks artificial.. bug and rodents crawling in my room on the ceiling wood. Bathroom is open so absolutely no privacy not even a door
Look great in photos, in person it looks artificial.. bug and rodents crawling in my room on the ceiling wood. Bathroom is open so absolutely no privacy not even a door
10
vicki
21 de nov. de 2023
·
Hospedou-se por 7 noites
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
6
Penh Ilene
18 de out. de 2025
·
Hospedou-se por 3 noites
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são espaçosos e com um estilo único inspirado em casas na árvore, com vista para o mar e banheiras grandes ou ninhos privativos em algumas unidades. Os pontos negativos incluem banheiros em plano aberto com pouca privacidade, móveis datados ou camas desconfortáveis em alguns lugares, ruído significativo da música e acesso apenas por escadas.
Avaliações dos hóspedes relacionadas
6
Keith
5 de fev. de 2024
·
Hospedou-se por 3 noites
Cool hotel in the heart of the beach area. It can be loud late into the night. Music thumping from surrounding areas. The tree house room was great though. Huge bathtub was a plus.
Cool hotel in the heart of the beach area. It can be loud late into the night. Music thumping from surrounding areas. The tree house room was great though. Huge bathtub was a plus.
10
Valencia
3 de jan. de 2025
·
Hospedou-se por 4 noites
The property's aesthetic, reminiscent of a charming treehouse, and its immediate proximity to the beach were highly appealing.
The property's aesthetic, reminiscent of a charming treehouse, and its immediate proximity to the beach were highly appealing.
6
Selma
28 de mar. de 2025
·
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
6
Shiv
3 de mar. de 2025
·
Hospedou-se por 3 noites
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
6
ewelina
16 de jun. de 2025
·
Hospedou-se por 6 noites
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
8
Vardhini
19 de dez. de 2024
·
Hospedou-se por 3 noites
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
10
Douglas
1 de jan. de 2024
·
Hospedou-se por 3 noites
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
10
vicki
21 de nov. de 2023
·
Hospedou-se por 7 noites
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
10
Luis
25 de nov. de 2024
·
Extremely beautiful hotel with lots of nature and amazing food. I love how it was right on the beach and the staff remembered my name and went the extra mile to make sure that my family and I were comfortable. My wife complained that the bathroom needed a little more privacy, but other than that the hotel was amazing and will forever be in my heart. You must try the tacos very much a staple for this beautiful hotel.
Extremely beautiful hotel with lots of nature and amazing food. I love how it was right on the beach and the staff remembered my name and went the extra mile to make sure that my family and I were comfortable. My wife complained that the bathroom needed a little more privacy, but other than that the hotel was amazing and will forever be in my heart. You must try the tacos very much a staple for this beautiful hotel.
6
Penh Ilene
18 de out. de 2025
·
Hospedou-se por 3 noites
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é amplamente elogiado pela simpatia e atenção no beach club, restaurantes e limpeza, com alguns funcionários que se destacam. No entanto, várias avaliações citam um serviço lento ou sem resposta, uma recepção ou concierge pouco prestativos e ocasionais disputas com a gerência ou cobranças.
Avaliações dos hóspedes relacionadas
6
Gurleen
5 de dez. de 2025
·
Hospedou-se por 4 noites
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
4
Zaide
17 de nov. de 2023
·
Hospedou-se por 4 noites
La atención que tuvimos fue muy mala
La atención que tuvimos fue muy mala
10
Beatriz
2 de ago. de 2025
·
Hospedou-se por 6 noites
This place was like a dream it was better than I expected. Everyone from the front desk to the people cleaning were all so friendly so helpful. We got a lot more from the guys at the bar his name is Jesus very nice guy and Angela who cleaned our room very good. Thank you to all.
This place was like a dream it was better than I expected. Everyone from the front desk to the people cleaning were all so friendly so helpful. We got a lot more from the guys at the bar his name is Jesus very nice guy and Angela who cleaned our room very good. Thank you to all.
8
Jennifer
11 de ago. de 2025
·
Hospedou-se por 5 noites
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
10
Kristen
31 de mai. de 2025
·
Hospedou-se por 3 noites
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
10
Shane
8 de mai. de 2025
·
Hospedou-se por 4 noites
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
10
Loren
16 de out. de 2023
·
Hospedou-se por 3 noites
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
2
Cindry
13 de fev. de 2025
·
Hospedou-se por 2 noites
Mi tercera vez hospedándome en el hotel kanaan y esta vez el recibimiento de parte de la front desk manager, Ami fue horrible..
Mi tercera vez hospedándome en el hotel kanaan y esta vez el recibimiento de parte de la front desk manager, Ami fue horrible..
10
Jose
28 de set. de 2023
·
Hospedou-se por 4 noites
Kanan was a great experience . Shoutout to Teo at the beach club for making our experience a memorable one .
Kanan was a great experience . Shoutout to Teo at the beach club for making our experience a memorable one .
10
Nikki
18 de abr. de 2025
·
Hospedou-se por 4 noites
Very accommodating staff! They go above and beyond.
Very accommodating staff! They go above and beyond.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização privilegiada na Praia de Tulum, a uma curta distância a pé de muitos restaurantes, bares e lojas, com acesso imediato à praia e vista para o mar. A área é muito animada e barulhenta devido a clubes e eventos próximos, e a estrada de acesso pode ser irregular.
Avaliações dos hóspedes relacionadas
10
NANCY E
1 de jan. de 2025
·
Hospedou-se por 7 noites
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
10
Milan
22 de fev. de 2025
·
Hospedou-se por 2 noites
Stay here is pricey but the property is high class. Staff treats you here very well. You are welcomed with a drink and a fresh towel. You will be provided a little tour to the property and explained everything. They can suggest best bars and restaurants. They can make your reservations to other places too. They can also book you a taxi if you want. All the good places were nearby. Rooftop nest is unique. Overall, it was a great experience.
Stay here is pricey but the property is high class. Staff treats you here very well. You are welcomed with a drink and a fresh towel. You will be provided a little tour to the property and explained everything. They can suggest best bars and restaurants. They can make your reservations to other places too. They can also book you a taxi if you want. All the good places were nearby. Rooftop nest is unique. Overall, it was a great experience.
10
Alberto
6 de abr. de 2024
·
Hospedou-se por 9 noites
Ubicación excelente. Diseño único
Ubicación excelente. Diseño único
6
Selma
28 de mar. de 2025
·
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
10
Shane
8 de mai. de 2025
·
Hospedou-se por 4 noites
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
10
sergina
10 de jul. de 2024
·
Hospedou-se por 3 noites
I like how close to everything it was . Walking distance to all the bars and restaurantss. Save a ton on cabs.
I like how close to everything it was . Walking distance to all the bars and restaurantss. Save a ton on cabs.
8
Vardhini
19 de dez. de 2024
·
Hospedou-se por 3 noites
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
10
Natasha
6 de dez. de 2023
·
Hospedou-se por 1 noite
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
8
Cindy
4 de jan. de 2025
·
Hospedou-se por 9 noites
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
10
Dinara
11 de set. de 2023
·
Hospedou-se por 5 noites
Beautiful hotel and awesome location, everything is near
Beautiful hotel and awesome location, everything is near
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
A comida é frequentemente descrita como deliciosa, com jantares memoráveis no terraço, cafés da manhã na praia e serviço de quarto e degustações agradáveis. Alguns hóspedes acharam as bebidas fracas ou caras, notaram refeições ocasionais ruins e mencionaram horários de abertura tardios ou café da manhã não incluso.
Avaliações dos hóspedes relacionadas
6
Gurleen
5 de dez. de 2025
·
Hospedou-se por 4 noites
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
10
Basheera
21 de dez. de 2024
·
Hospedou-se por 2 noites
I loved staying here. The staff were excellent, so helpful and friendly. We enjoyed the beach and DJs. The food was fresh and delicious. The rooms were very cool. I loved the whole layout of the place - the nests and treehouse vibe. We ate at the rooftop restaurant for dinner one night - it was incredible and we saw so many stars. I would definitely recommend and go back myself.
I loved staying here. The staff were excellent, so helpful and friendly. We enjoyed the beach and DJs. The food was fresh and delicious. The rooms were very cool. I loved the whole layout of the place - the nests and treehouse vibe. We ate at the rooftop restaurant for dinner one night - it was incredible and we saw so many stars. I would definitely recommend and go back myself.
10
DINA
8 de abr. de 2025
·
Hospedou-se por 2 noites
Everything was espectacular! I loved how clean and the staff amazing! The only Bad review Is that I wished they could open the restaurant earlier, I am morning person.
Everything was espectacular! I loved how clean and the staff amazing! The only Bad review Is that I wished they could open the restaurant earlier, I am morning person.
10
Samantha
21 de dez. de 2024
·
Hospedou-se por 2 noites
Gorgeous, incredible hotel! Every little touch was incredible. We didn't want to leave the hotel. The food at the restaurants was amazing as well
Gorgeous, incredible hotel! Every little touch was incredible. We didn't want to leave the hotel. The food at the restaurants was amazing as well
10
Jeffrey
24 de jan. de 2025
·
Hospedou-se por 5 noites
One of the Best places to stay in the hotel zone. All the restaurants are walking distance. There are only 25 rooms and over 40 day beds and several nest beds. The food is amazing and service was impeccable
One of the Best places to stay in the hotel zone. All the restaurants are walking distance. There are only 25 rooms and over 40 day beds and several nest beds. The food is amazing and service was impeccable
10
Leland
16 de out. de 2024
·
Hospedou-se por 4 noites
Dinner under the stars in the nests is amazing. And definitely do the mezcal tasting. That’s a Mayan journey for sure.
Dinner under the stars in the nests is amazing. And definitely do the mezcal tasting. That’s a Mayan journey for sure.
8
Jennifer
11 de ago. de 2025
·
Hospedou-se por 5 noites
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
10
Kristen
31 de mai. de 2025
·
Hospedou-se por 3 noites
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
8
Suman Sourav
22 de set. de 2023
·
Hospedou-se por 2 noites
The property is at a great location, has a good beach club, good restaurants having a great view. The food we had tasted great as well, the drinks not so much. The hotel staff are very welcoming and helpful. If you are an inspiring instagram influencer then the hotel has great places for amazing pictures. There were a few negatives like the music being loud for you to sleep during the night, the room structure, and also it felt a bit claustrophobic at times with too many things around you
The property is at a great location, has a good beach club, good restaurants having a great view. The food we had tasted great as well, the drinks not so much. The hotel staff are very welcoming and helpful. If you are an inspiring instagram influencer then the hotel has great places for amazing pictures. There were a few negatives like the music being loud for you to sleep during the night, the room structure, and also it felt a bit claustrophobic at times with too many things around you
10
Efua
10 de jan. de 2024
·
Hospedou-se por 1 noite
Great hotel! We had the POV room and it was breathtaking. Service was great, food was great! Overall great experience will definitely be back
Great hotel! We had the POV room and it was breathtaking. Service was great, food was great! Overall great experience will definitely be back
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Thamires
14 de abr. de 2026
·
Hospedou-se por 1 noite
Quarto limpo, lugar incrível 😍
Quarto limpo, lugar incrível 😍
10
Janaina
8 de fev. de 2026
·
Hospedou-se por 1 noite
Tudo estava perfeito
Tudo estava perfeito
6
vanessa
12 de fev. de 2025
·
Hospedou-se por 4 noites
Foi a segunda vez que me hospedei no hotel . O quartos precisam ser mais modernizados o assoalho de madeira trocado a cama já não é mais tão confortável e mesmo sendo hóspede não pudemos sentar nas camas da praia . As mesmas não estavam reservadas passaram o dia livre e hóspede não tem preferência. O clima natureza do hotel é ótimo porém muito barulho tanto a música quanto limpeza e reformas.
Foi a segunda vez que me hospedei no hotel . O quartos precisam ser mais modernizados o assoalho de madeira trocado a cama já não é mais tão confortável e mesmo sendo hóspede não pudemos sentar nas camas da praia . As mesmas não estavam reservadas passaram o dia livre e hóspede não tem preferência. O clima natureza do hotel é ótimo porém muito barulho tanto a música quanto limpeza e reformas.
10
Lourdes
26 de jul. de 2026
·
Hospedou-se por 4 noites
Excelente servicio y la comida deliciosa!
Excelente servicio y la comida deliciosa!
10
Crystal M
8 de jun. de 2026
·
Hospedou-se por 6 noites
Best experience, I had an amazing room, the guy at the front desk gave me a better room wen I didnt like my first room .. honestly this place is a dream tree house love the bath tubs, loved everything about tulum including this place
Best experience, I had an amazing room, the guy at the front desk gave me a better room wen I didnt like my first room .. honestly this place is a dream tree house love the bath tubs, loved everything about tulum including this place
Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-18: 183.65964939651488USD
- 2026-09-19: 183.1866708526611USD
- 2026-09-20: 182.6805955558777USD
- 2026-09-21: 179.28758235855102USD
- 2026-09-22: 182.6805955558777USD
- 2026-09-23: 183.1463517150879USD
- 2026-09-24: 182.6805955558777USD
- 2026-09-25: 182.6805955558777USD
- 2026-09-26: 192.14013137283325USD
- 2026-09-27: 183.14558039245605USD
- 2026-09-28: 183.24735991973876USD
- 2026-09-29: 183.24735991973876USD
- 2026-09-30: 183.24735991973876USD
- 2026-10-01: 183.24735991973876USD
- 2026-10-02: 183.14558039245605USD
- 2026-10-03: 183.24735991973876USD
- 2026-10-04: 183.24735991973876USD
- 2026-10-05: 183.24735991973876USD
- 2026-10-06: 183.24735991973876USD
- 2026-10-07: 183.24735991973876USD
- 2026-10-08: 183.2653457611084USD
- 2026-10-09: 183.24735991973876USD
- 2026-10-10: 183.24735991973876USD
- 2026-10-11: 183.2653457611084USD
- 2026-10-12: 183.24993683853148USD
- 2026-10-13: 183.2653457611084USD
- 2026-10-14: 183.24735991973876USD
- 2026-10-15: 183.24735991973876USD
- 2026-10-16: 183.24735991973876USD
- 2026-10-17: 183.44029575805664USD
- 2026-10-18: 188.3359856826782USD
- 2026-10-19: 192.14013137283325USD
- 2026-10-20: 188.3359856826782USD
- 2026-10-21: 194.94508118362427USD
- 2026-10-22: 192.16220171813964USD
- 2026-10-23: 194.39321737060547USD
- 2026-10-24: 192.34730161972044USD
- 2026-10-25: 192.14013137283325USD
- 2026-10-26: 192.34730161972044USD
- 2026-10-27: 192.16220171813964USD
- 2026-10-28: 192.16220171813964USD
- 2026-10-29: 192.34730161972044USD
- 2026-10-30: 192.14013137283325USD
- 2026-10-31: 194.19114837112426USD
- 2026-11-01: 277.6412451118469USD
- 2026-11-02: 229.5270859611511USD
- 2026-11-03: 229.5270859611511USD
- 2026-11-04: 229.76875536575315USD
- 2026-11-05: 271.17344189300536USD
- 2026-11-06: 229.55190852584838USD
- 2026-11-07: 283.9233874671936USD
- 2026-11-08: 272.7207852127075USD
- 2026-11-09: 277.6412451118469USD
- 2026-11-10: 223.29639433135983USD
- 2026-11-11: 240.50926524353025USD
- 2026-11-12: 229.5270859611511USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 229.5270859611511USD
- 2026-11-16: 229.5270859611511USD
- 2026-11-17: 229.55190852584838USD
- 2026-11-18: 229.5270859611511USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. A recepção abre todos os dias, entre 7h e 23h. Se planeja chegar após meia-noite, entre em contato com a propriedade antes de sua chegada, usando as informações contidas na confirmação da reserva. A recepção tem um horário de funcionamento limitado. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- Pagamento sem dinheiro em espécie disponível
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça, sistema de segurança e kit de primeiros socorros
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- Crianças de 17 anos ou menos não são permitidas nesta propriedade somente para adultos.
- Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva (sobretaxas detalhadas na seção de Taxas).
- Pagamento sem dinheiro em espécie disponível para todas as transações.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Taxa de traslado de/para o aeroporto: USD 260 por veículo (ida e volta, ocupação máxima de 3)
- Taxa para animais de estimação: USD 150 por animal, por estadia
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Estacionamento com manobrista
Atividades
Piscina
Praia privada
Jardim
Praia (na proximidade)
Mergulho
Windsurf
Pesca
Piscina externa
Música ao vivo
Bicycle Tour Information
Mobiliário de área externa
Pool (Seasonal Outdoor)
Terraço
Serviços
Balcão de turismo
Serviços domésticos
Cofre
Aluguel de bicicletas
Armazenamento de bagagem
Área de fumantes
Concierge Services
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Banheira/Jacuzzi
Massagem
Spa e centro de bem-estar
Tratamentos corporais
Tratamentos faciais
Área de piquenique/Mesas
Apenas para adultos
Snack Bar/Deli
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento com manobrista
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi grátis