Best Western Plus Elizabethtown Inn & Suites

Big, spacious room w comfy bed! Friendly staff. Great breakfast. Would stay here again!

The hotel was great I would recommend. The bathroom floor and shower could use a better clean than a wipe down. But overall it wasn’t bad. The pool was getting worked on so that was frustrating for the kids. But I would stay there again if I had to. The location was not bad either.

Very professional and helpful staff.

The hotel is clean, quiet, and well maintained. The staff is great. However, the breakfast is what everyone other hotel has as a buffet. We should have known better and walked across the parking lot to Waffle House

The only positive thing about this property was the concierge desk. A young girl just learning was very sweet and we signed up for a timeshare presentation to help her out. Not sure where to start about the property, first off, we secured a two bedroom condo over a month in advance paid for it in full. When we got there, informed a timeshare individual wanted the condo so we were bumped to a one bedroom. As yet, haven’t gotten the reimbursement owed ! That said, things went from bad to worse. The grounds were dirty, walked to our condo, dead bugs everywhere, walkways dirty, went to see a stargazing show that night, advertised, didn’t happen. Went to check out the pool, there was so much algae on the bottom you were slipping on it, got out, never went back,FILTHY!!! After many complaints,closed pool for a day to clean. Then comes timeshare presentation, beyond imaginable!!!! The presenter was an arrogant, angry young man when confronted with the situation we had regarding being bumped. He started off, acting very weird, talking about things on his face, weird, made us very uncomfortable. When asked how our accommodations were, told him the problem we had with being bumped, expressed how wrong that was, went off the rails! Arguing, scary, we got up and left, he came out and continued his rant in front of the receptionist. She spoke up , said to leave us alone. Too much to say except stay away. Been a DVC member, ( Disney Vacation Club) for 22 years, no comparison.