Name: Hampton by Hilton London Waterloo
Address: 157 Waterloo Road, Londres, Agglomération de Londres (comté), GB
Price range: 163 $US–474 $US per night
Rating: 8.45

Ce qu'en disent des voyageurs

À l'Hampton by Hilton London Waterloo, les voyageurs apprécient l'emplacement central à proximité de la gare de Waterloo, les chambres propres, le personnel accueillant et le petit-déjeuner inclus, tandis que les plaintes récurrentes concernent les pannes d'ascenseur, les problèmes de température et de pression de l'eau, les petits-déjeuners bondés et l'absence de réfrigérateur dans les chambres.

Plusieurs évaluations mentionnent également des chambres compactes, un mobilier daté, des canapés-lits inconfortables et un bruit occasionnel provenant de la station d'ambulance voisine malgré une isolation acoustique correcte. Le service est généralement chaleureux et attentionné, bien que certains clients signalent un enregistrement lent, des réponses incohérentes aux problèmes et un accueil froid à la réception. Dans l'ensemble, attendez-vous à un hébergement pratique et offrant un bon rapport qualité-prix, avec des prestations de base solides et quelques problèmes opérationnels.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Un bar/restaurant sur place et une petite salle de sport sont disponibles ; le service de stockage des bagages est utile. Plusieurs commentaires font état de pannes d'ascenseur fréquentes et d'un stationnement limité ou inexistant sur place.

Avis de voyageur à ce sujet

8

MICHAEL

2 mars 2024

·

A séjourné 1 nuit

The hotel was in a great situation, very close to Waterloo station and a short walk from the river. The rooms were a good size and were spotlessly clean and the staff were helpful and friendly. We made use of the well stocked bar after our day out, which was a bonus

8

Lisa

11 mars 2025

·

A séjourné 1 nuit

Ideally located close to Waterloo underground. Lots of places to eat and drink nearby. The hotel was quiet, clean and did what it needed for a 1 night stay. I'd say its fairly pricey compared to others but it was chosen for convenience. They say breakfast is free but I actually think thatbthe inflated price to stay here takes into account your "free" breakfast. The breakfast was sub standard and laid out in a cafe style using red trays an no laid tables. It wasnt a pleasant experience and if I stayed here again, i'd eat out. The check in was quick and I was given a room on the 8th floor (top) with fantastic views across the city, this was a real bonus. Small gym with 3 cardio machines, a rack, matts and dumbells. Its enough to get a workout but pray that its quiet. Decent enough hotel overall.

10

Giovanna

12 avr. 2025

·

A séjourné 6 nuits

Walking distance to most attractions. The breakfast. Helpful service in the hotel Thanks for a wonderful time. Unfortunately the elevators were not working Only one was . Other then that everything was great.

10

Marilou

19 janv. 2024

·

A séjourné 2 nuits

Good buffet breakfast , lots of choices , close to Waterloo station , good location, walking distance to stores and lots of street foods nearby Monday to Friday . The dinner in Green port is good but have a to wait a long time to be served . Took an hour for a salad and soup. They have suitcase storage .

8

Melissa

11 avr. 2025

·

A séjourné 8 nuits

The staff at this hotel are wonderful! The reception staff are very friendly and had our room check in accelerated. The breakfast staff keep everything there running smoothly even with large morning crowds. Unfortunately for the staff one morning all three elevators stopped working. They posted people on each floor and carried luggage up and down for both arriving and departing guests. The elevators were fixed by the afternoon, but one quit the following day. I really hope they can get them fixed long term because it doesn't just impact guests. Employees shouldn't have to transport luggage for guests, and cleaning staff shouldn't have to take stairs in order to ensure rooms are clean.

8

DARREN

8 juil. 2024

·

A séjourné 1 nuit

Lack of parking facilities for people with disabilities.

10

Lisa

11 mai 2025

·

A séjourné 2 nuits

Lovely clean hotel with a great dinning room used for breakfast & evening meal. Food was superb. Rooms were nice with modern bathroom. Staff were polite & welcoming. There are snacks & water available to buy in the hotel but pricey! Tesco is just up a few doors. Danny on reception was a star, had a slight hic cup with our reservation but he managed to sort the problem.

8

Michelle

17 juin 2025

·

A séjourné 4 nuits

The hotel was well maintained. Umisha at the front desk was lovely and very friendly. There is NO parking anywhere, dropping off bags from our rental was a bit difficult. Waterloo station is a short walk. The beds are very firm and the complimentary breakfast was great. We would stay there again!

8

Rachel

27 janv. 2024

·

A séjourné 2 nuits

Our experience was so much better than a 3 star hotel. Lovely staff, clean room with a great shower, excellent breakfast and a functionable gym, (needs a rowing machine!) We will certainly stay there again,

10

melinda

15 avr. 2025

·

A séjourné 3 nuits

I really enjoyed the stay this time with the exception of the elevators. There are three elevators but two of them were out of order for the entire three days of my stay. On the last day, all three elevators were out of order. I had to walk up to 4th floor which is not a big deal, but some people had to carry their luggage up and down the stairs which was dangerous.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les clients décrivent largement l'hôtel comme propre, bien qu'il y ait occasionnellement quelques lacunes, telles que de la poussière, des odeurs, des cheveux isolés ou de la saleté liée à l'entretien.

Avis de voyageur à ce sujet

10

Natasha

10 déc. 2024

·

A séjourné 1 nuit

Lovely clean hotel and perfect location within very quick walking distance of Waterloo station. It was my friend’s 50th birthday and the hotel were very kind and had two mini bottles of Prosecco, chocolates, balloons and towel swans waiting for us on the bed which was such a lovely welcome - thank you so much! We will be back!

6

Lisa

9 nov. 2024

·

A séjourné 2 nuits

Mouse in the Breakfastarea, black hair in the shower, terrible 2nd Bed - sleeping on this was not possible - feet higher than head

10

Polly

12 nov. 2025

·

A séjourné 1 nuit

Clean room, helpful staff, good variety at breakfast, easy to find and short distance from Waterloo train station. Would recommend and will stay again.

4

Sandra

28 oct. 2025

·

A séjourné 1 nuit

At checkin room was not available put into a different room. There are 3 of us we booked for family and theedding for the sofa bed was not made ( we had to do this). There was not a towel for each of us. The room and bedding we so dusty. Our son (who does not have problems breathing) had breathing problems all night and still has due to dust. There was a layer of dust over our belongings and cups of water making them undrinkable.

6

Ryotaro

5 mai 2024

·

A séjourné 1 nuit

Basically alright, but in terms of cleanliness of the room, this hotel doesn’t deserve a good reputation. There was a used contact lens on the duvet and the glass wasn’t clean at all. Other than that, it was a fair stay.

10

Danielle

1 févr. 2025

·

A séjourné 4 nuits

This was exactly as we had hoped. We slept very well. The rooms and hotel itself were very clean and comfortable. Breakfast was very appreciated. Friendly staff. Perfect location. All great.

10

Karen

24 août 2025

·

A séjourné 1 nuit

For the budget friendly price in central London, we were pleasantly surprised and very impressed on arrival at this hotel. Service was great, our room was immaculate and the breakfast had so much choice and of good quality. I would definitely recommend and stay again. Thank you!

10

Lisa

11 mai 2025

·

A séjourné 2 nuits

Lovely clean hotel with a great dinning room used for breakfast & evening meal. Food was superb. Rooms were nice with modern bathroom. Staff were polite & welcoming. There are snacks & water available to buy in the hotel but pricey! Tesco is just up a few doors. Danny on reception was a star, had a slight hic cup with our reservation but he managed to sort the problem.

10

Candice

23 nov. 2025

·

A séjourné 1 nuit

Clean room & perfectly adequate for our one night stay. Good breakfast selection. Bar prices reasonable for London. Polite & friendly staff.

2

Bisrat Tadesse

7 mai 2025

·

A séjourné 5 nuits

The rooms have very bad smell and we were forced to change 3 rooms within 5 days. It was very bad experience for us. The staffs are very good( they are cooperative and very polite) and the location of the hotel is very good as well.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement confortables mais compactes, avec un espace de rangement limité et un mobilier quelque peu daté. Plusieurs clients mentionnent une faible pression de l'eau / des fluctuations de température, des problèmes de climatisation et des canapés-lits inconfortables. Les vues varient considérablement, et certaines chambres donnant sur la rue sont exposées aux sirènes.

Avis de voyageur à ce sujet

6

Andrew

28 avr. 2025

·

A séjourné 2 nuits

Having stayed for two nights over Marathon weekend I paid £514 which I thought was too much given the hotel is basic.ni expected more for my money given it bears the Hilton name but I would take a Premier Inn over this every time. The room was a little tired with a chunk taken out of the unit housing the safe where someone had clearly tried to prise the safe door open. Marks up the wall and a bed that smelled like a wet dog was not great either. Minimal storage space and air con that would not go below 19 degrees. I called reception about the air con and had to leave aessage which was never answered. The staff seem disengaged - when I checked out I was not asked anything about my stay, there was no "thank you for staying with us", just a press of a button on the computer and a grunt. There is a good selection for breakfast but the coffee is either instant Nescafé or from a machine which tasted burned. I'd say shop around as there are nicer hotels for the same or less money.

8

Adrian

17 juin 2023

·

A séjourné 4 nuits

Was in a great location. The room was pretty small and air conditioning didn't work all that great. Beds were not comfotable

6

Robert

3 févr. 2025

·

A séjourné 2 nuits

In need of updating. Bed lights not working. One elevator broken. No USB ports available.

8

Virginia

6 août 2024

·

A séjourné 2 nuits

The rooms were antiquated, no usb ports to charge anything

10

Annie

25 août 2025

·

A séjourné 5 nuits

The hotel is clean and cheerful. The staff is mostly very friendly and helpful. Breakfast is adequate. Their restaurant is nice. Good selection and quality. Staff Great! Our queensize room was comfortable but a little tight with no storage space. Though there are two bedside tables, there's only one tiny set of two drawers. There is nowhere in the bathroom to set or hang anything except the small counter by the sink. The TVs are apparently old with very little selection. When you do choose a channel, our screen automatically went many shades darker.

8

Chung Yin

8 oct. 2025

·

A séjourné 5 nuits

A bit noisy as opposite to ambulance station.

10

Evelina

30 août 2025

·

A séjourné 6 nuits

We stayed for six nights and managed to reach almost everything we wanted to see by foot. We basically only needed to take public transport when our feet were hurting too much from walking around all day. Waterloo station is very close, so that wasn't an issue at all. Staff was very friendly. Loved the fresh waffles for breakfast. You do hear sirens regularly since there is an ambulance station right across the street, but the rooms are sound proofed so it wasn't too loud. I could sleep through the nights without ear plugs, although people who are sensitive to sounds might need some.

8

Lars Erik

6 nov. 2023

·

A séjourné 3 nuits

We got a room with absolutely no view (straight into a brick wall), but we didn't spend that much time staring out of the window anyway. Great breakfast selection, and good service. Only negative part was low water pressure in the showers. Great location, short walk to Waterloo station, and within walking distance to London Eye.

6

KEVIN

28 mai 2023

·

A séjourné 3 nuits

View from room was terrible. Another wall about 6’ away but room was good and tube station very close.

6

Alexandra

31 août 2025

·

A séjourné 1 nuit

It was ok. Bed was comfortable. Desk had a big crack in it, sink had a big crack, poor water pressure in the shower. Breakfast was horrible, the 'hot breakfast' was luke warm, we actually went around fhe corner and got breakfast from somewhere else. Staff were friendly.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment salué pour son amabilité et son attention. Les expériences peuvent être variables, avec des signalements d'un enregistrement lent, de réponses peu utiles ou sèches, et d'erreurs lors de l'attribution des chambres ou du service de ménage.

Avis de voyageur à ce sujet

10

Nicola

1 déc. 2025

·

A séjourné 1 nuit

Everything is good here. The staff are particularly accommodating and welcoming. The hotel is clean and bright and the rooms are comfortable. This is a favourite of mine when I visit London and I would very much recommend.

6

Natalie

24 juil. 2025

·

A séjourné 1 nuit

For the price the hotel is dated and the staff were curt and not overly friendly.

8

Jonas

22 nov. 2025

·

A séjourné 4 nuits

was ok but a few things: hairdryer in the room didnt work, breakfast, really good, but slot was max 30 mins per room.... and the reception wouldnt order a taxi for us "no, sir, we only order cabs destined for airports",,really ? never ever been told that from a hotel receotion before.

10

John David

27 juil. 2025

·

A séjourné 7 nuits

Chris was the most helpful and made sure we were taken care of during our entire stay. Chris was off the morning of our departure, and he still ensured our taxi was waiting for us at 5AM! The breakfast was perfect and all of the staff were happy and courteous. Definitely returning to this location on our next visit!

8

Melissa

11 avr. 2025

·

A séjourné 8 nuits

The staff at this hotel are wonderful! The reception staff are very friendly and had our room check in accelerated. The breakfast staff keep everything there running smoothly even with large morning crowds. Unfortunately for the staff one morning all three elevators stopped working. They posted people on each floor and carried luggage up and down for both arriving and departing guests. The elevators were fixed by the afternoon, but one quit the following day. I really hope they can get them fixed long term because it doesn't just impact guests. Employees shouldn't have to transport luggage for guests, and cleaning staff shouldn't have to take stairs in order to ensure rooms are clean.

6

stuart

26 juil. 2025

·

A séjourné 1 nuit

booked hotel a year ago. twin rooms. turned up and were given tiny double room. spoke to reception, who told me they were full and my room was an upgrade and we were lucky that the new room had a sofa bed (a few blocks of hard cushion). after much stonewalling, the staff miraculously either built 2 x new twin rooms in super quick time or managed to give me the rooms we’d booked. strangely the twin rooms were twice the size of the magical upgrade,

10

Candice

23 nov. 2025

·

A séjourné 1 nuit

Clean room & perfectly adequate for our one night stay. Good breakfast selection. Bar prices reasonable for London. Polite & friendly staff.

10

JULIE

29 juil. 2025

·

A séjourné 1 nuit

The staff here were absolutely amazing from check-in to check-out. We were a group traveling back from a short term mission trip in another country. We encountered a flight change that allowed for a 25 hour layover. This hotel provided everything necessary to make the most of our 25 hours, including a late check out. A gentleman, I believe his name was Chris, went above and beyond to arrange a XL taxi to the airport for us. We would definitely stay here again should the opportunity present itself.

6

Annie

12 mars 2025

·

A séjourné 2 nuits

Hotel was clean, comfortable and well located, great breakfast too. Shame about the attitude of the staff on front desk though. Had a problem with the key card for our room so that EVERY time we left the room, we couldn’t get back in. Staff either thought this was absolutely hilarious or didn’t even speak to us when we walked down to reception yet again to ask for a new card, just swapped it over and stared at us when we pointed out how many times this had happened. Absolutely no effort made to find out why this kept happening or resolve the issue, but according to the young lady on reception who laughed when I suggested an apology might be nice, at least we were getting plenty of exercise going up and down the stairs. All in front of a manager who stood there giggling along with her. Maybe it’s just me who doesn’t really understand why being locked out of your room every time you return the hotel is so funny ….

10

Timothy

27 oct. 2024

·

A séjourné 1 nuit

W had a issue with a double booking and staff on reception dealt with this very well and felt valued-All staff in this hotel were very friendly and professional

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Hébergement excellent et central à proximité de la gare de Waterloo, avec un accès facile aux bus et aux principaux sites touristiques. Certains clients notent les sirènes de la station d'ambulance voisine et une ambiance légèrement austère dans certaines parties du quartier.

Avis de voyageur à ce sujet

10

Sheila

14 déc. 2024

·

A séjourné 2 nuits

Lovely room . Very clean. Breakfast excellent. Location one of the best in London for seeing the sights.

10

Diane

13 nov. 2025

·

A séjourné 1 nuit

Lovely hotel, in a brilliant location

10

Kyle

3 oct. 2025

·

A séjourné 2 nuits

Breakfast was good, easy to get around from hotel, lots of places to eat and drink nearby.

10

Polly

12 nov. 2025

·

A séjourné 1 nuit

Clean room, helpful staff, good variety at breakfast, easy to find and short distance from Waterloo train station. Would recommend and will stay again.

10

Aaron

6 oct. 2025

·

A séjourné 2 nuits

Superb location, was convenient to the nearby Waterloo station as well as all surrounding area. Was clean, safe and served by friendly front desk. Breakfask was average, did the job but wouldn't sing home about it. Room was clean, comfortable and east to access.

10

Ann

20 mars 2025

·

A séjourné 1 nuit

Easy access to Waterloo and crossing bridge to Covent Garden. Hitel staff so friendly and helpful. Very clean and value for money. Thank you for a lovely stay. Also very quiet room at back

8

Michelle

17 juin 2025

·

A séjourné 4 nuits

The hotel was well maintained. Umisha at the front desk was lovely and very friendly. There is NO parking anywhere, dropping off bags from our rental was a bit difficult. Waterloo station is a short walk. The beds are very firm and the complimentary breakfast was great. We would stay there again!

10

Roberto

18 juin 2025

·

A séjourné 2 nuits

Location, room, breakfast and surrounding area; all good. Train station is at walking distance. I would definitely book a room in this hotel in the future

10

Evelina

30 août 2025

·

A séjourné 6 nuits

We stayed for six nights and managed to reach almost everything we wanted to see by foot. We basically only needed to take public transport when our feet were hurting too much from walking around all day. Waterloo station is very close, so that wasn't an issue at all. Staff was very friendly. Loved the fresh waffles for breakfast. You do hear sirens regularly since there is an ambulance station right across the street, but the rooms are sound proofed so it wasn't too loud. I could sleep through the nights without ear plugs, although people who are sensitive to sounds might need some.

10

Julie

25 avr. 2025

·

A séjourné 1 nuit

VALUE! Rooms are small however location and breakfast make it so worth it!! Waterloo station, London Eye, Big Ben. We kept coming back! Breakfast will fill you for day!!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est largement apprécié pour être inclus et offrir une bonne variété, bien qu'il puisse être bondé aux heures de pointe et que les plats chauds soient parfois tièdes ou répétitifs. Les commentaires sur le dîner sur place sont mitigés.

Avis de voyageur à ce sujet

8

James George

5 mai 2024

·

A séjourné 2 nuits

Breakfast was cold both mornings despite being under so called heaters. Only scrambled eggs available and no tomatoes. Great choice if you preferred something other than 'Full English'

8

Jeffrey

12 oct. 2024

·

A séjourné 2 nuits

Great buffet breakfast.

10

Richard

5 juil. 2025

·

A séjourné 5 nuits

Wonderful stay. Great breakfast selections

10

Aaron

6 oct. 2025

·

A séjourné 2 nuits

Superb location, was convenient to the nearby Waterloo station as well as all surrounding area. Was clean, safe and served by friendly front desk. Breakfask was average, did the job but wouldn't sing home about it. Room was clean, comfortable and east to access.

8

Philip

18 févr. 2024

·

A séjourné 1 nuit

We ate in the restaurant at night. Service was very slow & chicken curry was tasteless. The sauce had no spice in it. Very bland. Disappointing. Breakfast next morning was fine though

10

Sarah

20 août 2025

·

A séjourné 3 nuits

Very clean and friendly staff. The breakfast buffet had a large variety of options. . Great location close to Waterloo station and buses stopped in front of hotel. Short walk to restaurants in the area, however the dining room in the hotel had a variety of items and the food was good.

10

Candice

23 nov. 2025

·

A séjourné 1 nuit

Clean room & perfectly adequate for our one night stay. Good breakfast selection. Bar prices reasonable for London. Polite & friendly staff.

8

Michael

13 sept. 2024

·

A séjourné 3 nuits

Overall the hotel is very good. Unfortunately, the breakfast routine was a bit chaotic. The organization here needs to be improved urgently. There were hardly any free tables.

6

Das

10 juil. 2024

·

A séjourné 2 nuits

Breakfast was rushed. 30 minutes time limit.

6

Alexandra

31 août 2025

·

A séjourné 1 nuit

It was ok. Bed was comfortable. Desk had a big crack in it, sink had a big crack, poor water pressure in the shower. Breakfast was horrible, the 'hot breakfast' was luke warm, we actually went around fhe corner and got breakfast from somewhere else. Staff were friendly.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	164 $US
février	188 $US
mars	199 $US
avril	212 $US
mai	226 $US
juin	286 $US
juillet	326 $US
août	200 $US
septembre	306 $US
octobre	246 $US
novembre	238 $US
décembre	240 $US

di	lu	ma	me	je	ve	sa
1 $163	2 $258	3 $474	4 $375	5 $262	6 $211	7 $306
8 $178	9 $233	10 $348	11 $335	12 $294	13 $211	14 $309
15 $178	16 $266	17 $392	18 $392	19 $301	20 $295	21 $335
22 $180	23 $260	24 $375	25 $386	26 $319	27 $308	28 $332
29 $251	30 $284

Hampton by Hilton London Waterloo

Prix pour Hampton by Hilton London Waterloo

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 1 grand lit, accessible aux personnes à mobilité réduite, vue ville

Chambre, 1 grand lit et 1 canapé-lit

Chambre Premium, 1 grand lit

Chambre Familiale, plusieurs lits (Connecting Rooms)

Chambre, 1 grand lit, vue ville

Chambre, 2 lits une place, vue ville

Chambre, 2 lits une place

Chambre, 1 grand lit

Chambre, 1 grand lit et 1 canapé-lit, vue ville

Chambre, 1 grand lit, accessible aux personnes à mobilité réduite

Avis des voyageurs sur Hampton by Hilton London Waterloo

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Londres ?

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $396	21 $359	22 $251	23 $190	24 $281
25 $165	26 $288	27 $270	28 $293	29 $332	30 $222	31 $199