Is parking available at the property?

Yes, free self-parking is available on-site.

Is breakfast offered, and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 20 per accommodation, per night. A pet deposit of USD 100 per stay is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available. Details regarding pricing and arrangements can be obtained from the front desk.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility should be confirmed with the property.

What is the location of the property in relation to key landmarks?

The hotel is located in Temuco, within a 5-minute drive of Temuco Shopping Mall and Temuco Catholic University. It is 1.3 miles from German Becker Municipal Stadium and 1.6 miles from Cerro Nielol Natural Monument.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Best Western Ferrat Hotel in Temuco

Average nightly price at Best Western Ferrat by month, last 12 months (USD)
Month	Average price
January	$84
February	$85
March	$83
April	$83
May	$79
June	$80
July	$81
August	$82
September	$81
October	$91
November	$87
December	$85

What guests think

Across reviews of Best Western Ferrat, guests frequently highlight the convenient location, friendly and professional staff, modern comfortable rooms, and overall cleanliness, making the hotel a reliable choice for short stays and business trips.

Breakfast is widely appreciated, though some guests describe the selection as basic or repetitive. Drawbacks mentioned across multiple reviews include occasional noise from the gym or nearby streets, confusing or inflexible tax/IVA charges, sporadic check-in issues, and a few maintenance or Wi-Fi problems. Expect a modern, comfortable stay in a practical location with generally strong service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

On-site parking is highlighted as secure and generally ample, though one guest found the spaces tight. A gym is present with class noise noted near some rooms, and the hotel is pet friendly but fee details could be clearer.

Related guest reviews

10

Eric

Feb 4, 2024

·

Stayed 1 night

Este hotel lo tenemos como prioridad absoluta cuando venimos a Temuco. Es cómodo por sus dormitorios, comedores, lobby, estacionamientos. Personal sumamente amable. Es un descanso estar aquí

10

Ana María

Feb 19, 2025

·

Stayed 1 night

Fue una muy agradable estadía, el hotel esta espectacular, bien atendido, buen recibimiento, estacionamientos seguros y la limpieza del hotel espectacular, lo recomiendo y los felicito

8

Emiliana

Feb 20, 2024

·

Stayed 5 nights

Muy bien la habitación pero por el precio considero que el desayuno era muy básico y no tenia ninguna variación. Nos quedamos 5 dias y comíamos todos los dias lo mismo. Excelente ubicación y tenía estacionamiento incluido muy amplio y siempre con disponibilidad.

6

Angel

Feb 2, 2026

·

Stayed 2 nights

No cobrar por mascota. Tal vez pedir una garantía reembolsable

8

CARLOS

Mar 5, 2025

·

Stayed 2 nights

Siempre regreso! Muy buena opciones para viajes con mascotas. Salvi que deberían informar el valor del adicional de mascotas para anticiparnos. Pero excelente opción

6

stephanie

Nov 28, 2023

·

Stayed 1 night

je n'ai pas du tout aimé le bruit lié à la présence de la salle de sport à proximité immédiate des chambres (3ème étage) : le bruit du cours collectif était très présent et très désagréable. J'étais très déçue.

10

Giuseppe

Dec 29, 2025

·

Stayed 1 night

Equipe nuito gentil, estacionamento coberto e quarto bem equipado e confortável

8

Stéphanie

Nov 28, 2023

·

Stayed 1 night

le cours de sport était trop bruyant, la tête de lit était immonde avec les traces grasses des têtes des clients précédents, inadmissible!

4

Eduardo

Jun 2, 2023

·

Stayed 1 night

Estacionamiento con espacios pequeños, recepción poco amable, el IVA es un tema parece porque me obligaron a pagarlo de inmediato negando otra alternativa como dejar una garantía para pagar al final y solo cuando insistí que en otros hoteles pago al final junto con el consumo de restaurante el conserje ofreció la posibilidad de dejar una garantía, pero a esas alturas ya estaba tan frustrado que preferí pagar su famoso IVA y comer en otro lado. La habitación es pequeña y ruidosa porque está rodeado de calles con tráfico. Como guinda de la torta a media noche el a/c dejó de funcionar y me cambiaron de habitación. Al retirarme me contactaron para ofrecerme un descuento en una próxima estadía que dudo ocurra.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews commonly praise overall cleanliness and the hotel’s modern, well-kept feel. Isolated issues include a greasy headboard, a cigarette odor in one room, and strong cleaning-product smells.

Related guest reviews

8

Francisco

Jan 5, 2023

·

Stayed 1 night

Strong cigarette smell in hotel room

10

Ana María

Feb 19, 2025

·

Stayed 1 night

Fue una muy agradable estadía, el hotel esta espectacular, bien atendido, buen recibimiento, estacionamientos seguros y la limpieza del hotel espectacular, lo recomiendo y los felicito

10

danielle

Feb 9, 2024

·

Stayed 3 nights

Um ótimo Hotel, bem localizado, tudo muito limpo e organizado, hotel novo, muitos restaurantes por perto, supermercado, melhor localização de Temuco.

8

Glayson

Aug 3, 2023

·

Stayed 1 night

Además del edredón sugiero dejar una sábana extra. Material de limpeza tenía olor muy fuerte. Atención excelente, comida buena. Muy rápidos en recepción. Informaciones enviadas al WhatsApp antes de mi llegada al hotel fueron muy útiles. Buena internet. Muy buena ducha. Cama excelente.

10

Edward

Jan 26, 2024

·

Stayed 2 nights

Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.

10

Enzo

Mar 19, 2023

·

Stayed 1 night

Hotel nuevo, impecable y buen ubicado

10

Patricio

Feb 22, 2023

·

Stayed 3 nights

Very helpful and friendly staff! Good breakfast, and clean rooms

8

Stéphanie

Nov 28, 2023

·

Stayed 1 night

le cours de sport était trop bruyant, la tête de lit était immonde avec les traces grasses des têtes des clients précédents, inadmissible!

8

Nicolas

Oct 26, 2025

·

Stayed 1 night

Habitación y baño limpios y de buen tamaño. Desayuno con poca variedad y muy calórico

10

Eric

Apr 5, 2023

·

Stayed 1 night

Muy bien, este hotel se caracteriza por su muy buena ubicación, limpieza, personal, todo muy agradable y cómodo. Siempre que pasamos por Temuco nos alojamos aquí. Totalmente recomendable

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with good beds and showers; several guests also found them quiet. Others reported noise from the gym or street, a smaller or cold room, and occasional maintenance or Wi-Fi issues.

Related guest reviews

10

Paula Maíra

Oct 9, 2025

·

Stayed 1 night

Quarto muito confortável

6

Kathy

Sep 15, 2022

·

Stayed 1 night

My room was big, but very cold, it's like they do not understand that these units are cold in the winter and need sufficient heat to keep the occupants warm. I should've just gone to holiday inn express, their units are always cozy no matter the weather.

10

VIRGINIA

Nov 5, 2023

·

Stayed 2 nights

Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.

8

Glayson

Aug 3, 2023

·

Stayed 1 night

Además del edredón sugiero dejar una sábana extra. Material de limpeza tenía olor muy fuerte. Atención excelente, comida buena. Muy rápidos en recepción. Informaciones enviadas al WhatsApp antes de mi llegada al hotel fueron muy útiles. Buena internet. Muy buena ducha. Cama excelente.

10

Monique

Mar 2, 2025

·

Stayed 3 nights

Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.

10

Rosa

Nov 9, 2024

·

Stayed 2 nights

Nice stay. Comfortable hotel and rooms. Staff very attentive and good service. Would stay again.

8

Stéphanie

Nov 28, 2023

·

Stayed 1 night

le cours de sport était trop bruyant, la tête de lit était immonde avec les traces grasses des têtes des clients précédents, inadmissible!

4

Eduardo

Jun 2, 2023

·

Stayed 1 night

Estacionamiento con espacios pequeños, recepción poco amable, el IVA es un tema parece porque me obligaron a pagarlo de inmediato negando otra alternativa como dejar una garantía para pagar al final y solo cuando insistí que en otros hoteles pago al final junto con el consumo de restaurante el conserje ofreció la posibilidad de dejar una garantía, pero a esas alturas ya estaba tan frustrado que preferí pagar su famoso IVA y comer en otro lado. La habitación es pequeña y ruidosa porque está rodeado de calles con tráfico. Como guinda de la torta a media noche el a/c dejó de funcionar y me cambiaron de habitación. Al retirarme me contactaron para ofrecerme un descuento en una próxima estadía que dudo ocurra.

10

Peter

Mar 9, 2025

·

Stayed 2 nights

One of the best experiences ever in a 4 star hotel: friendly staff, comfortable rooms and especially the breakfast is absolutely great.

8

PABLO

Apr 12, 2024

·

Stayed 2 nights

Un poco ruidosa la noche

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, professional, and helpful across front desk and dining. Some guests reported problems such as missing or slow reservations, inflexible or unclear tax/IVA charges, unhelpful Wi-Fi support, and an attempted mandatory Valentine’s menu.

Related guest reviews

6

roberto

Apr 18, 2023

·

Stayed 1 night

No me gusto que llegue al hotel y tuve que pagar los impuestos, es decir el precio final de expedia no es el real y eso esta mal

6

Julio

Feb 7, 2023

·

Stayed 1 night

Tuve problemas en el check in Demoro una hora porque no tenian la información de la reserva

10

Eva

Apr 27, 2024

·

Stayed 1 night

Excelente atencion y cordialidad de todo el personal del hotel, en todas las areas

10

Edward

Jan 26, 2024

·

Stayed 2 nights

Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.

4

Ricardo

Feb 20, 2025

·

Stayed 1 night

the hotel is a typical mid-range hotel, ideal to stay in on the way south or north. Our bad experience had to do with the management's lack of attention to customer satisfaction. We wanted to book dinner for Valentine's Day, which we happened to be passing through on our way south. We just wanted to stay and eat in peace, as we were coming from a 800 km trip. It turned out that they wanted to force us to take a Valentine's dinner, which was horribly expensive and not at all attractive for us. In addition, we had already confirmed the hotel reservation, so we considered that denying restaurant service to hotel guests was absolutely unacceptable, and so we made it known. Finally, they agreed, but we had a hard time anyway. When greed forgets customer satisfaction, something is very wrong.

2

Rodrigo

Jul 9, 2024

·

Stayed 1 night

Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work". I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM. At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant. It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect. Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room. By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.

10

Monique

Mar 2, 2025

·

Stayed 3 nights

Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.

10

Patricio

Feb 22, 2023

·

Stayed 3 nights

Very helpful and friendly staff! Good breakfast, and clean rooms

4

Carolina

Sep 10, 2023

·

Stayed 1 night

No estaba la reserva cuando llegué al hotel

4

Eduardo

Jun 2, 2023

·

Stayed 1 night

Estacionamiento con espacios pequeños, recepción poco amable, el IVA es un tema parece porque me obligaron a pagarlo de inmediato negando otra alternativa como dejar una garantía para pagar al final y solo cuando insistí que en otros hoteles pago al final junto con el consumo de restaurante el conserje ofreció la posibilidad de dejar una garantía, pero a esas alturas ya estaba tan frustrado que preferí pagar su famoso IVA y comer en otro lado. La habitación es pequeña y ruidosa porque está rodeado de calles con tráfico. Como guinda de la torta a media noche el a/c dejó de funcionar y me cambiaron de habitación. Al retirarme me contactaron para ofrecerme un descuento en una próxima estadía que dudo ocurra.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is consistently praised as convenient and safe, close to restaurants, shops, and city sights. Several mention it as quiet and practical for getting around.

Related guest reviews

10

floria

Jun 25, 2024

·

Stayed 1 night

Excelente precio calidad. Muy grato y profesional. Cómodo y bien ubicado.

10

Hector

May 4, 2024

·

Stayed 2 nights

Good Hotel, great service and location

8

Bruno

Mar 9, 2025

·

Stayed 1 night

Un lindo y comodo hotel, ubicado en una zona segura

8

Lissa

Nov 10, 2024

·

Stayed 3 nights

Close to everything we need.

10

danielle

Feb 9, 2024

·

Stayed 3 nights

Um ótimo Hotel, bem localizado, tudo muito limpo e organizado, hotel novo, muitos restaurantes por perto, supermercado, melhor localização de Temuco.

10

WAGNER

Mar 9, 2026

·

Stayed 1 night

Ótima localização.

10

Enzo

Mar 19, 2023

·

Stayed 1 night

Hotel nuevo, impecable y buen ubicado

10

Carlos

Aug 25, 2023

·

Stayed 4 nights

Excelente atención, el hotel muy bien ubicado, en una zona muy bonita de Temuco

10

Monique

Mar 2, 2025

·

Stayed 3 nights

Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.

10

Eric

Sep 24, 2024

·

Stayed 1 night

Como siempre este hotel es un agrado. Moderno, buena cocina, cómodo. Muy bien ubicado

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently highlighted as very good to excellent. Some guests found the selection basic or repetitive, and one reported a poor restaurant experience (slow service and a forced Valentine’s menu), though others complimented the on-site cuisine and friendly hosts.

Related guest reviews

8

Emiliana

Feb 20, 2024

·

Stayed 5 nights

Muy bien la habitación pero por el precio considero que el desayuno era muy básico y no tenia ninguna variación. Nos quedamos 5 dias y comíamos todos los dias lo mismo. Excelente ubicación y tenía estacionamiento incluido muy amplio y siempre con disponibilidad.

8

Charles

Mar 13, 2024

·

Stayed 1 night

Dining hosts were very friendly and accommodating

10

Edward

Jan 26, 2024

·

Stayed 2 nights

Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.

8

EDUARDO

Feb 13, 2024

·

Stayed 1 night

El desayuno es excelente y faltan un par de detalles para ser un gran hotel.

4

Ricardo

Feb 20, 2025

·

Stayed 1 night

the hotel is a typical mid-range hotel, ideal to stay in on the way south or north. Our bad experience had to do with the management's lack of attention to customer satisfaction. We wanted to book dinner for Valentine's Day, which we happened to be passing through on our way south. We just wanted to stay and eat in peace, as we were coming from a 800 km trip. It turned out that they wanted to force us to take a Valentine's dinner, which was horribly expensive and not at all attractive for us. In addition, we had already confirmed the hotel reservation, so we considered that denying restaurant service to hotel guests was absolutely unacceptable, and so we made it known. Finally, they agreed, but we had a hard time anyway. When greed forgets customer satisfaction, something is very wrong.

10

Monique

Mar 2, 2025

·

Stayed 3 nights

Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.

10

Patricio

Feb 22, 2023

·

Stayed 3 nights

Very helpful and friendly staff! Good breakfast, and clean rooms

10

Verne G

Mar 2, 2026

·

Stayed 1 night

El desayuno fue muy bueno y lo tranquilo que era.

8

Nicolas

Oct 26, 2025

·

Stayed 1 night

Habitación y baño limpios y de buen tamaño. Desayuno con poca variedad y muy calórico

10

Peter

Mar 9, 2025

·

Stayed 2 nights

One of the best experiences ever in a 4 star hotel: friendly staff, comfortable rooms and especially the breakfast is absolutely great.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $93	19 $90	20 $92	21 $92	22 $92	23 $92	24 $75
25 $67	26 $90	27 $102	28 $88	29 $89	30 $66	31 $70

Su	Mo	Tu	We	Th	Fr	Sa
1 $66	2 $98	3 $98	4 $95	5 $84	6 $67	7 $67
8 $70	9 $84	10 $84	11 $84	12 $84	13 $67	14 $71
15 $67	16 $84	17 $84	18 $84	19 $89	20 $74	21 $74
22 $74	23 $89	24 $89	25 $89	26 $89	27 $78	28 $88
29 $96	30 $101

Best Western Ferrat

Prices for Best Western Ferrat

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Twin Beds

Superior Room, 1 King Bed

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed

Guest reviews of Best Western Ferrat

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Ferrat

Prices for upcoming dates