Is parking available at the property?

Free self-parking is available on-site, but parking is limited. Height restrictions may apply.

What type of breakfast is offered and what are the serving hours?

A complimentary self-serve breakfast is served daily from 6:30 AM to 10:00 AM.

Does the property allow pets?

Pets are not allowed at this property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 1:00 AM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available.

Where is the property located in relation to key attractions?

The hotel is situated in the heart of Chiayi City, within a 5-minute drive of Jia-Le-Fu Tourism Night Market and Alishan Forest Railway Garage Park. It is approximately 1.2 miles from Wenhua Road Night Market and 1.4 miles from Chiayi Cultural Park.

Holiday Inn Express Chiayi Hotel in Chiayi City

Average nightly price at Holiday Inn Express Chiayi by IHG by month, last 12 months (USD)
Month	Average price
January	US$117
February	US$140
March	US$142
April	US$135
May	US$128
June	US$119
July	US$124
August	US$122
September	US$119
October	US$118
November	US$122
December	US$123

What guests think

At Holiday Inn Express Chiayi by IHG, travellers consistently praise clean, modern rooms and standout extras such as 24 hour coffee with free snacks and ice cream, plus a satisfying, well prepared breakfast.

Rooms are often spacious and comfortable, though several guests mention the bathroom door doubling as the shower door, which affects privacy and sometimes causes minor leakage; a few found rooms small or beds/pillows not ideal. The back of Chiayi Station location is handy for transport but quieter, and reaching busier areas or the night market can require crossing the station or a taxi. Service is widely described as friendly and helpful, with some reports of strict 3 pm check in and cooler interactions. Expect a clean, comfortable stay with thoughtful perks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern facilities with 24 hour coffee and tea, free snacks and ice cream in the lobby. Several guests also appreciated the convenient 24 hour coin laundry.

Related guest reviews

10

Fang Lien

29 Jun 2023

·

Stayed 1 night

房間對外的落地窗一打開就是一大片花園和戶外桌椅，可惜天氣太炎熱，否則在這裡喝咖啡吃點心一定非常愜意！房間內的每一個角落都非常的乾淨，非常的用心打掃，冰箱擺滿免費的飲料，還有一盤迎賓的餅乾，因為有小朋友入住，還給了小朋友的拖鞋和畫畫用具，更令人驚喜的是，竟然還有仙女棒！ 1樓和2樓都有迎賓飲料和餅乾，非常盡興！早餐有泰式的沙拉和海鮮、台式的稀飯、英式的烤牛肉、好吃的小餐包、以及杏仁茶，非常滿意！！

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10

Ben

13 Mar 2025

·

Stayed 1 night

Take about 5 min.walk from the Back of Chiayi train station, hotel is pretty new, complimentary Luisa Coffee and ice cream at the ground floor Lobby, coin laundry is very convenient

10

Junichi

4 Apr 2022

·

Stayed 1 night

価格は安くはないが、高くもないホテル。他のホテルに比べとてもきれいです。食事も土日はローカル料理が加えられ、全部は食べられない品数。コーヒーとクッキーは24時間自由。ランドリーも24時間使用可。フィットネスマシンも揃っていて言うことなしでした。グループメンバーに予約したことを感謝されました。

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10

Roger

9 Apr 2024

·

Stayed 1 night

Excellent environment, modern, clean, wonderful staff and amenities. Coffee, ice cream all day, and amazing breakfast buffet.

10

Akiko

27 Feb 2024

·

Stayed 1 night

It is customer oriented comfortable hotel. There is a laundry room which opened 24 h when I stayed. I arrived Chiayi around 10 pm, so I was so grad I could wash our clothes on the day. Room is nice and clean. Breakfirst was fabulous. They served several kinds of delicious foods including Taiwanese dishes. Besides, the hotel located only 5 minutes walk from Chiayi station. We highly recommended.

10

Ching-Yu

1 Dec 2024

·

Stayed 1 night

服務親切，交通方便，有24小時咖啡茶水免費供應，下次還會入住

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10

Chen-Chi

21 Oct 2024

·

Stayed 1 night

大廳有24小時咖啡吧可以供休息聊天。早餐品項雖不多，但都很不錯吃！誠意十足！

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10

Yichung

2 May 2023

·

Stayed 1 night

飯店很新，服務很好。早餐種類也多，下午茶點心種類也多，且免費，下次來嘉義的入住首選

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10

Hoyu

24 Mar 2023

·

Stayed 1 night

房間裝潢非常簡潔新潮！非常訝異的是，居然有提供免費的冰淇淋機及免費餅乾！

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10

WEI DUN

20 Jul 2024

·

Stayed 1 night

房間很大，床很舒適，有咖啡餅乾和冰淇淋，很棒

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Cleanliness

Reviews consistently describe rooms and common areas as very clean and well maintained. A small number noted issues such as a bulging floor or suspected bites.

Related guest reviews

10

PRITESH

23 Apr 2025

·

Stayed 2 nights

This place was unexpectedly amazing. HI Express are usually good, but this was amazing. King bed room was so big! Huge ceilings, great lighting, had a sofa, chair, little stool that you can also take out onto the balcony - which is also amazing to chill on. They even have 100 channels of TV which actually works unlike most places. Nice and clean bathroom, good soap, iron, kettle and a good-sized mini fridge too. Oh, and the slippers are plush amd comfy. Breakfast had a good selection and clean. At the time of writing there was free ice cream from 9am-9pm on the first floor. Honestly can't say enough postive things about this place. Super nice staff too.

10

Ching yu

17 Feb 2026

·

Stayed 1 night

客房相當整潔，服務人員非常親切。

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10

SHENG-QIN

31 Jan 2026

·

Stayed 1 night

整體環境舒適乾淨

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10

Karen

23 Nov 2024

·

Stayed 1 night

Amazing service and cleanliness. The staff was helpful and kind. Would stay here again!!

6

Po Yee

3 May 2023

·

本人第一次住台灣酒店房內床上會有跳虱咬！另外我是看到你們酒店有露台才選擇！點知入房後發現出露台玻璃門是不可以打開！這樣個露台有什麼用？酒店去夜市地點比較遠！如果以差唔多港幣$700一夜，我唔會再選擇！

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10

Chen

21 Apr 2025

·

Stayed 2 nights

假日入住時，早餐有開放1樓跟2樓用餐區，2樓的種類比較多一點，不過因為1樓沒有什麼人，所以也比較安靜，早餐種類不算特別多，但是有溫體牛肉湯、阿里山苦茶油，豆花、蜂蜜，還算是蠻有特色的. 住宿的環境整體來說也還不錯，唯一奇怪的地方就是地板有一點不平，感覺是水氣造成的地板邊邊浮起來。

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10

CHIH MING

20 Jan 2024

·

Stayed 1 night

飯店員工很熱情且專業，飯店設施新穎乾淨，非常愉快的住宿體驗。

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8

Poay Sim

14 Mar 2025

·

Stayed 1 night

We reached around 6, after coming down from Alishan. Check in a breeze and hotel room is big and clean. Good varieties for breakfast. For dinner, we walked to nearby Supermart, where there're some restaurants.

10

Anthony

1 Aug 2025

·

Stayed 1 night

Great, service-oriented staff. Clean rooms. Good breakfast.

10

yin-chung

25 Jan 2025

·

Stayed 2 nights

嘉義少數對得起價格的好住宿，絕對不會失望！床鋪舒適、房源乾淨、空間寬敞，室內明亮，重點是早餐又非常多樣好吃，實在是沒有愧對評價。PS住宿當天小孩子亂丟在床上的睡衣褲，晚上回飯店時看到清潔員還費時整理及摺好每件衣物，實在是糾感心~~

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Rooms

Rooms are modern, often spacious and comfortable, with some high floor views and thoughtful layouts. Several reviews note the bathroom door also serves as the shower door, affecting privacy and occasionally causing water on the floor; a few found rooms small or beds/pillows not ideal.

Related guest reviews

10

PRITESH

23 Apr 2025

·

Stayed 2 nights

This place was unexpectedly amazing. HI Express are usually good, but this was amazing. King bed room was so big! Huge ceilings, great lighting, had a sofa, chair, little stool that you can also take out onto the balcony - which is also amazing to chill on. They even have 100 channels of TV which actually works unlike most places. Nice and clean bathroom, good soap, iron, kettle and a good-sized mini fridge too. Oh, and the slippers are plush amd comfy. Breakfast had a good selection and clean. At the time of writing there was free ice cream from 9am-9pm on the first floor. Honestly can't say enough postive things about this place. Super nice staff too.

10

Harry

7 Nov 2023

·

Stayed 1 night

Very comfortable accommodation. The beds were a bit too firm and the pillows a bit too soft. Otherwise they have all the amenities. Loved their breakfast buffet!

10

HSIUHSIU

4 Jul 2024

·

Stayed 1 night

高樓層風景很美，可以看的非常遠房間空間感十足住起來很舒服唯一比較不習慣的是衛浴門的部分早餐好吃

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6

Manfer

22 May 2024

·

Stayed 2 nights

The door of the shower is also the door of the bathroom which it may cause some water leakage during shower. the water basically flood a bit in the bathroom and also the front door.

10

Wen-Hong

26 Nov 2023

·

Stayed 1 night

床舒適、空間寬敞

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10

Kang Wei

3 Dec 2023

·

Stayed 1 night

房間空間使用效率高

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10

chaoching

8 Mar 2025

·

Stayed 1 night

房間很有設計感，超大的雙人床，很棒

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10

Jennifer

13 May 2024

·

Stayed 1 night

The reception staff were friendly and efficient. The rooms were spacious, modern, and clean. Strange bathroom where the bathroom door doubled as the shower door. It was okay for us as a couple; however, if you were with a friend you would need to coordinate your privacy. Breakfast was good and we were very happy to have it available. Note that we stayed one night and accidentally left behind an electrical adapter. when we return 2 days later, the adapter was already attached to the luggage that the hotel stored for us. We thought that was very efficient and kind of the staff to do. Thank You!

8

Deborah

23 Apr 2024

·

Stayed 4 nights

Good property lots of families and children can get noisey

8

YASUNARI

3 Dec 2025

·

Stayed 1 night

少し部屋が狭い

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Service

Service is widely praised as friendly, helpful, and efficient, with smooth check in and proactive assistance. Some guests reported strict 3 pm check in and cooler interactions.

Related guest reviews

6

Kevin

3 May 2023

·

Stayed 8 nights

Holiday Inn Express in Chiayi is maybe one of the worst hotel in the world when it comes to early check-ins! I have been at this hotel for 3 or 4 stints, the first time, it was a busy day following a long weekend, I get it, I never blamed them for it, but even then I was finally given a room like 15 minutes after 3pm, I set in the lounge for an hour to wait for the room. The second time, I am sure they were not full, it was a normal weekday, I got there in the morning, but still, you can only leave your luggages over there and check in after 3pm. I have travelled quite a bit, and I don’t know if this is a norm in Taiwan? At least I’ve never had that kind of resistance in many different hotels in Taipei and Taichung…. And certainly that is not how you treat people in pretty much the rest of the world. I’ve worked and travel quite a bit in North America, our company uses Holiday Inn Express, so I kind of have that loyalty, but not anymore for this particular Holiday Inn Experess in Chiayi!

10

Tin Oi

27 Dec 2024

·

Stayed 1 night

i am impressed with their excellent customer service frok booking the hotel, reserving cars, check-in and throughout myvstay. their staffs are always ready to help , convenient location to travel to Alishan the next day. special thanks to Kathy who has been so helpful.

6

Philip

29 Dec 2025

·

Stayed 2 nights

Everything was just okay. Staff was accommodating without a smile. Minimally informative. I was made to feel I was intruding if I asked a question. The physical facility is clean and modern but somehow stingy and unhelpful, lacking things you wanted such as bottled water. The location is very convenient to the train station, but on the wrong side of the tracks -- in the neighborhood where nothing is going on. Crossing the tracks is a big 5-10 deal with lots of steps and needing to take a ticket to cross (so you are not mistaken for someone sneaking into the train for a free ride).

10

Karen

23 Nov 2024

·

Stayed 1 night

Amazing service and cleanliness. The staff was helpful and kind. Would stay here again!!

10

Jennifer

13 May 2024

·

Stayed 1 night

The reception staff were friendly and efficient. The rooms were spacious, modern, and clean. Strange bathroom where the bathroom door doubled as the shower door. It was okay for us as a couple; however, if you were with a friend you would need to coordinate your privacy. Breakfast was good and we were very happy to have it available. Note that we stayed one night and accidentally left behind an electrical adapter. when we return 2 days later, the adapter was already attached to the luggage that the hotel stored for us. We thought that was very efficient and kind of the staff to do. Thank You!

10

Karen-Lynn

22 Dec 2024

·

Stayed 1 night

They kept our 4 bikes safe for us while we visited Alishan. Thank you wonderful staff. The breakfast was fantastic and location 1 minute from the train station bridge perfect.

10

WEN-TA

31 Jan 2023

·

Stayed 2 nights

當天住宿樓上的客人比較吵，我們跟旅館反映之後，他們除了跟樓上客人協調之外，隔天也主動幫助換房。服務非常周到。

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10

Anthony

1 Aug 2025

·

Stayed 1 night

Great, service-oriented staff. Clean rooms. Good breakfast.

10

Yu

4 Jun 2024

·

Stayed 1 night

I had a good stay at the hotel. Staff was very nice.

10

liza

26 Mar 2024

·

Stayed 1 night

The check in was smoothly and easy. All staff was very friend and helpful.we asked them about the area they gave us clearly information about wherebto go shop and to eat.

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Location

Very close to Chiayi train station (back side), handy for transit and trips to Alishan; several describe the area as quiet. Reaching the front side or the night market can require crossing the station or a taxi.

Related guest reviews

10

MEI LING

5 Dec 2023

·

Stayed 1 night

地點方便，容易到達

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8

Vai Nang Perry

24 Dec 2023

·

Stayed 1 night

客房舒服，員工服務有禮貌。只是酒店附近沒有便利店，有點不方便。

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10

Wai Kuen Cecilia

4 May 2025

·

Stayed 4 nights

環境清靜，交通方便;7分鐘可到嘉義火車站（後站），穿過後站可步行至前站，所以非常方便。

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8

Yoshiharu

20 Feb 2023

·

Stayed 2 nights

台鉄嘉義駅から歩いて行ける駅利用にとっては便利な場所ですが、阿里山行のバス停のある、飲食店の多い嘉義駅の反対側へは嘉義駅周辺の高架化？工事の為、かなり遠回りしないと踏切が無く、駅を跨ぐ跨線橋も通行出来ない為、駅構内の跨線橋を通過する必要が有ります。改札で通行券を貰い通過する必要が有ります。

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8

Chien Hung

25 Dec 2023

·

Stayed 1 night

離文化路夜市稍遠需要搭乘taxi，不過整體環境蠻好，值得推薦

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10

Yumiko

27 Jul 2023

·

阿里山森林鉄道で奮起湖と、北港朝天宮に行くために、2泊しましたが、とても良かったです。ホテルは、高鐵嘉義からのBRTが着く後站側ですので、歩いてすぐですし、（大きいサイズのスーツケースを持って行ったので、BRT乗れなかったら、タクシーで行こうと思っていましたが、バスの乗り口が低いタイプで楽に乗れました）ほとんどの路線バスは、駅の反対側（前站）から発車しますが、今までの通路は工事中で、駅の中を通らせてもらいます、改札口で通行券をもらい向こうの改札出口で、回収箱に入れます。駅の中なので、エレベーターもあり、かえって楽でした。ホテルは、居心地の向上のための試みが沢山あって、とても好感が持てました。いろいろなところに、気配りが感じられます。食事も、美味しかったし、朝食開始時間が6時半と早いのでので、ゆっくり食事ができました。また来年も利用させていただく予定です。

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10

Wen

15 Jul 2024

·

Stayed 1 night

It conveniently located in 3 minutes walking distance of railway station, with its members welcoming concepts, it was quite a nice stay.

10

Ben

13 Mar 2025

·

Stayed 1 night

Take about 5 min.walk from the Back of Chiayi train station, hotel is pretty new, complimentary Luisa Coffee and ice cream at the ground floor Lobby, coin laundry is very convenient

6

Min

23 Apr 2024

·

Stayed 2 nights

I do like the property close to the real way station

10

Karen-Lynn

22 Dec 2024

·

Stayed 1 night

They kept our 4 bikes safe for us while we visited Alishan. Thank you wonderful staff. The breakfast was fantastic and location 1 minute from the train station bridge perfect.

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Dining

Breakfast is frequently praised for quality and variety, with local options like beef soup alongside Western choices. A few mention the selection isn’t huge but still tasty.

Related guest reviews

10

Kelvin

10 Dec 2025

·

Stayed 1 night

Convenient location, widespread choice of breakfast and great room.

6

chinching

22 Mar 2025

·

Stayed 1 night

住起來不舒適的酒店，無論酒店的空間、浴室，早餐內容和服務人員的熱誠和用心都令人覺得很不專業。下次會選擇其他酒店入住

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10

CHUNG HSIEN

6 Apr 2023

·

Stayed 2 nights

飯店舒適乾淨，早餐也不錯

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10

Akiko

27 Feb 2024

·

Stayed 1 night

It is customer oriented comfortable hotel. There is a laundry room which opened 24 h when I stayed. I arrived Chiayi around 10 pm, so I was so grad I could wash our clothes on the day. Room is nice and clean. Breakfirst was fabulous. They served several kinds of delicious foods including Taiwanese dishes. Besides, the hotel located only 5 minutes walk from Chiayi station. We highly recommended.

10

Hung-I

4 Dec 2022

·

Stayed 19,329 nights

Nice and clean. Staff is very helpful. Breakfast is way better than any holiday inn i have ever been.

10

Hoi man

8 Apr 2025

·

Stayed 2 nights

Nice & clean hotel. Good service . Breakfast ok .

10

WENSHUI

16 Feb 2025

·

Stayed 1 night

Tried its beef soup first time in breakfast. It did surprise me. The chef blanched beef first then put meat in a bowl soup to mix up with soup. The blanched process had the beef and soup looks clean and tasted great.

10

Chen

21 Apr 2025

·

Stayed 2 nights

假日入住時，早餐有開放1樓跟2樓用餐區，2樓的種類比較多一點，不過因為1樓沒有什麼人，所以也比較安靜，早餐種類不算特別多，但是有溫體牛肉湯、阿里山苦茶油，豆花、蜂蜜，還算是蠻有特色的. 住宿的環境整體來說也還不錯，唯一奇怪的地方就是地板有一點不平，感覺是水氣造成的地板邊邊浮起來。

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10

Shenny

2 Jul 2025

·

Stayed 1 night

They put in great attention to breakfast selections. Well done!

10

Minglang

31 Dec 2024

·

Stayed 1 night

Good localized breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $113	2 $159	3 $108	4 $106	5 $108	6 $123	7 $202
8 $105	9 $108	10 $103	11 $92	12 $113	13 $110	14
15 $122	16 $92	17 $89	18 $89	19 $127	20 $167	21 $164
22 $105	23 $97	24 $108	25 $97	26 $94	27 $110	28 $145
29 $130	30 $124

Holiday Inn Express Chiayi by IHG

Prices for Holiday Inn Express Chiayi by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed with Sofa Bed

Standard Room, 1 Queen Bed, Accessible

Standard Room, 2 Twin Beds

Standard Room, 1 King Bed 180*210Cm

Standard Room, Run of the House (Subject to Availability)

Standard Room, 1 King Bed with Sofa Bed, Garden View

Standard Room, 1 King Bed

Standard Room, 2 Twin Beds, Garden View

Standard Room, 1 King Bed with Sofa Bed

Guest reviews of Holiday Inn Express Chiayi by IHG

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express Chiayi by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $145	24 $180
25 $170	26 $108	27 $111	28 $108	29 $120	30 $114	31 $171