Shoreline 501 Sebel Kiama

There was no extra email received to say that this book g was not at the motel itself so I had no idea when booking in Had to ring help line and finally understood me and I received email and instructions we hot in This took over 30 mins Room was wonderful Clean and inviting There was a wedding next door that was so noisy and yelling etc until midnight Next door upstairs dinning room leaves the lights on all night that are very bright into room even with blind down View was great Owners must be so disappointed that next door venue is so inconsiderate

It wasn't a great welcome as we didn't know where to find the keys and it was different for the two places we rented. Maybe just send three emails instead of 14 we received from Stayz and Rental Specialists. This room had a few issues - the worst being the bedside lamp that would not turn off and kept flicking on and off the whole first night until I found the power point behind the bed. The sink plug would not stay in and the room had been flooded at some point and the skirting boards were rotten. The dead lock doesn't lock and there is no chain on the door. Then to even have to take any rubbish accumulated during the stay is a bit harsh at the price you charge. I had to bring it home in the car only a small amount but if I had wanted to stay in rental accommodation that is what I would have booked.

The location was fabulous but much else was very poor. The off-site managers (Holiday Rentals) needed 3 phone calls before they provided the unlock code for the key box, so we were left standing at the property. The coffee machine did not work. The left-hand bed lamp did not work and neither did the ceiling light above that part of the room. The basin sink plug did not work so shaving or washing up needed to be done under running water with no sink filling. But worst was the shower screen that needed fixing. We were provided with a roll of paper towel to clean up the water all over the floor. The air con did not work until we went out and bought batteries for the remote. However when the lift did not work the staff at Sebel helped us and called for service. All in all it was a very poor experience in terms of things working.

Easy checkin great location

yes all the shopping was near by and there was no national park that i could find or was looking for