Is parking available at the property?

Limited parking is available onsite, and it is free of charge.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee of approximately THB 400 for adults and THB 280 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Late check-out is available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available for a fee of THB 999 per vehicle (one-way, maximum occupancy 2). Guests must contact the property at least 48 hours before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities. Guests are encouraged to contact the property for specific accessibility needs.

What is the location of the property in relation to key landmarks?

The property is centrally located in Bangkok, within a 5-minute drive of Terminal 21 Shopping Mall and CentralWorld. It is approximately 2.7 mi (4.4 km) from Siam Paragon Mall and 3 mi (4.9 km) from Pratunam Market.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. Pool access is from 7:30 AM to 9:00 PM.

What are the hotel's policies for guests staying with children?

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Guests must contact the property in advance to reserve cribs/infant beds and rollaway/extra beds. Extra-person charges may apply and vary depending on property policy.

The Quarter Phromphong by UHG Hotel in Bangkok

Average nightly price at The Quarter Phromphong by UHG - Close to The Em District, Emporium, EmQuartier, Emsphere, Terminal21 by month, last 12 months (USD)
Month	Average price
January	US$75
February	US$68
March	US$55
April	US$55
May	US$47
June	US$48
July	US$50
August	US$73
September	US$47
October	US$54
November	US$70
December	US$80

What guests think

Across reviews, travellers praise The Quarter Phromphong by UHG for its convenient Sukhumvit location near shopping and transit, friendly and helpful staff, a pleasant rooftop pool, good value breakfasts, and the helpful shuttle to BTS/MRT.

Several note the 10–15 minute walk to BTS/MRT, and some report traffic or street noise affecting certain rooms. Feedback on facilities is mixed, with a well-liked rooftop pool but a small gym and occasional equipment or sauna outages. Cleanliness is generally good, though multiple reviews mention odors, bathroom mold, dust, insects, or minor water issues. Overall, expect a modern, good value base with helpful service in a lively Sukhumvit setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool with city views is a highlight, and the free shuttle to BTS/MRT is useful. The gym is small with occasional broken equipment, and sauna outages have been reported.

Related guest reviews

6

Paul

6 Feb 2024

·

Stayed 3 nights

Relatively new hotel. Gym is tiny, bike and treadmill broken. They said they would fix nothing happened. Rooms small. If you get a balcony, the door is screwed shut. Don't get the point. There is Netflix which is a plus. Pool large. Just does not feel like a luxury hotel or luxury experience. Cheap construction and furniture

8

Darren

8 Jul 2025

·

Stayed 5 nights

This hotel is in very good condition but tucked away in a quiet area with access to the city provided by a free shuttle service to the sky train. I would use Bolt or Taxi's though for a cheap easy way to get around unless it's peak hour traffic in which case I wouldn't go anywhere. Peak hour is awful. It took me 2.15 hours to go 6 km's. The rooms are great with separate bedroom and living area.The only concern is the tiles in the shower are really slippery and dangerous. I asked for help and they provided a towel to stand on which did stop me slipping.

10

Ted

8 Nov 2025

·

Stayed 6 nights

We stayed 8 days. The breakfast was delicious. The pool and workout room was very clean. The roof top pool was very nice. The employees were super helpful and very polite. We liked it so much that when we return from Phuket, we will stay another two days way the hotel until we fly back to the States.

8

alexandre

15 Feb 2024

·

Stayed 4 nights

Hôtel très sympa bien situé belle piscine chambre agréable manque juste un bar restaurant au bord de la piscine petit déjeuné correct..

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10

Vince

31 Mar 2024

·

Stayed 6 nights

Hotel was great, room big and very clean, tv massive with Netflix if i had to complain about anything it would be the sauna was not working and its about a 10-15 walk to the Skytrain but they do have a shuttle so not a big problem, would definitely stay again.

10

Helene

9 Mar 2026

·

Stayed 4 nights

Mycket trevligt fräscht hotell. Ligger i ett perfekt läge mycket nära shopping och restauranger och barer. Toproof infinitypool med en enastående utsikt. Frukosten var fantastisk och serverades 07:30 - 11:00 varje dag Personalen var otroligt serviceminded. Hotellet rekommenderas starkt.

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8

Shuhaku

30 Jan 2024

·

Stayed 2 nights

Soi31をかなり奥まで入るので立地は良いとは言えない。建物が比較的新しいので設備が整っている。快適に過ごせる。近隣まで時間ごとに車の送迎もあるので利用すると立地の部分はカバーできる。屋上のプールも居心地がいい。

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8

Jamie

24 Jan 2024

·

Stayed 3 nights

Really great hotel in the heart of Sukhumvit. Near all the amenities and close enough to the bts and metro. They put on regular pick up buses too if you dont want to walk. Rooms really clean neat and tidy very modern too. Powerful showers too. Two key cards which helps with keeping room cool. Reception always welcoming. Pool and gym really good with good enough equipment to use the facilities

10

Lidia

14 Feb 2026

·

Stayed 1 night

I really appreciate my time in thi hotel. For a lot of reasons. Personal really friendly and motivated. Rooftop pool all day under sun and super comfort. The room has everything that we need. I enjoyed my time and my wish was to stay longger. Congratulations to all staff and big thanks

8

Stefan

22 Nov 2023

·

Stayed 5 nights

Bra storlek på rummet med en liten soffa. Låg intill ett litet 7Eleven och café. Finns lite andra restauranger, barer och caféer i närheten. Lite långt att gå till Phrom Phong BTS i värmen, men det finns mopeder. Rätt ren städning, men synd att de inte tänkt på att lägga ut lappar att man inte behöver byta lakan eller badlakan varje dag för miljöns skull. Fin pool och ett litet gym. Finns även en liten "lounge" vid gymmet, en jätteliten putterbana och en liten lekplats uppe på taket vid poolen där vyn är ganska nice.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms clean. However, several report strong odors, bathroom mold, dust or insects, and occasional water or leak issues.

Related guest reviews

8

Mazahir

29 Jan 2024

·

Stayed 3 nights

Rooms are a decent size and offered very good value for money overall. Some attention to detail is needed with cleanliness, for example our floor was rather dusty and we had a lot of insects in the room.

8

Sacha

13 Aug 2025

·

Stayed 1 night

Location is great. Room a bit smaller than I expected. View on the street not ideal, need to keep curtains closed. Room was impeccably clean. Best shower ever. Not kidding. So much pressure on that rain shower. Staff very kind and helpful.

10

Sini

26 Dec 2025

·

Stayed 2 nights

Room was clean, staff was nice, breakfast was good. Thank You

6

Nuo

3 Mar 2026

·

Stayed 1 night

The air conditioner sells so ditry, there is a weird smell in the room

6

susan

24 Nov 2025

·

Stayed 3 nights

The room was ok but the towels where tip and the bathroom had mold, Over all good location for the price but linens and bathroom need to be more look at

6

Nattawin

7 Sept 2023

·

Stayed 1 night

The smell of the floor detergent using to clean the room was so strong that I had to open front door and balcony door for 3 hours to clear the smell. And finally I decided to ask for a new room which the smell was even worst so I had to stay in the same room.

10

Rolf

15 Feb 2026

·

Stayed 2 nights

Bra sängar, rent och bra läge.

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4

Christopher

6 Feb 2025

·

Stayed 3 nights

Updated property with friendly staff, however our room was terrible. We paid more for a balcony room however the room we were given should not have been considered one as the baloney was unusable. It was on the second floor and backed directly onto another building with a wall full of fans and no natural light due to the height of the buildings. These fans, or the air conditioners next to us, were very loud during the night. The room was directly next to the kitchen which was also loud starting early morning as they prepped breakfast. The room was clean and modern but had an awful smell the entirety of our time there. Possibly due to the cleaning products they used. Our experience here may have been different if we had been assigned a different room, however I would not recommend it or stay again based on the room we were given.

4

Hannes

1 Oct 2024

·

Stayed 2 nights

Dusche war komplett übersäht mit Schwarzschimmel

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10

Simon

27 Nov 2025

·

Stayed 1 night

Nice and clean rooms - and kind staff :)

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with powerful showers; sizes range from compact to spacious. Some face walls, have unusable or locked balconies, or get noise from traffic, fans, or nearby areas.

Related guest reviews

6

Paul

6 Feb 2024

·

Stayed 3 nights

Relatively new hotel. Gym is tiny, bike and treadmill broken. They said they would fix nothing happened. Rooms small. If you get a balcony, the door is screwed shut. Don't get the point. There is Netflix which is a plus. Pool large. Just does not feel like a luxury hotel or luxury experience. Cheap construction and furniture

8

Darren

8 Jul 2025

·

Stayed 5 nights

This hotel is in very good condition but tucked away in a quiet area with access to the city provided by a free shuttle service to the sky train. I would use Bolt or Taxi's though for a cheap easy way to get around unless it's peak hour traffic in which case I wouldn't go anywhere. Peak hour is awful. It took me 2.15 hours to go 6 km's. The rooms are great with separate bedroom and living area.The only concern is the tiles in the shower are really slippery and dangerous. I asked for help and they provided a towel to stand on which did stop me slipping.

8

Sacha

13 Aug 2025

·

Stayed 1 night

Location is great. Room a bit smaller than I expected. View on the street not ideal, need to keep curtains closed. Room was impeccably clean. Best shower ever. Not kidding. So much pressure on that rain shower. Staff very kind and helpful.

8

Craig Martin

12 Apr 2025

·

Stayed 6 nights

The hotel rooms are very good, clean and large size. Plus king size bed was super comfortable and high level of bedding

8

Asa

19 Feb 2024

·

Stayed 4 nights

Clean, mostly quiet, great shower, nice room, good location, nice staff. My room had a view of a wall but it didn’t matter much as I didn’t spend much time there. One star deducted for a lobby employee offering to arrange a taxi for me and then calling someone who was not driving a taxi, who charged more than I would have paid a taxi or Grab driver. Mostly though I was not happy due to safety concerns, e.g. if this “taxi” had crashed, would I be insured? Or, if he decided to sell me into slavery (not that it would be very lucrative for him), could my whereabouts be traced? Bottom line, not very professionally done by the hotel staff, bye, bye star no. five!

10

Le

22 Nov 2024

·

Stayed 4 nights

Hotel is not the newest so not like the new ones with lots of floors. The roof top pool (8th) floor gave a unique view of the taller buildings. Rooms are newly renovated and comfortable. Breakfast had a good selection and changed up daily.

10

Lidia

14 Feb 2026

·

Stayed 1 night

I really appreciate my time in thi hotel. For a lot of reasons. Personal really friendly and motivated. Rooftop pool all day under sun and super comfort. The room has everything that we need. I enjoyed my time and my wish was to stay longger. Congratulations to all staff and big thanks

8

Lawrence

24 Nov 2025

·

Stayed 2 nights

The room and furnishings looked a little worn, but

4

Christopher

6 Feb 2025

·

Stayed 3 nights

Updated property with friendly staff, however our room was terrible. We paid more for a balcony room however the room we were given should not have been considered one as the baloney was unusable. It was on the second floor and backed directly onto another building with a wall full of fans and no natural light due to the height of the buildings. These fans, or the air conditioners next to us, were very loud during the night. The room was directly next to the kitchen which was also loud starting early morning as they prepped breakfast. The room was clean and modern but had an awful smell the entirety of our time there. Possibly due to the cleaning products they used. Our experience here may have been different if we had been assigned a different room, however I would not recommend it or stay again based on the room we were given.

4

Edward

23 May 2024

·

Stayed 1 night

We recieved a free " upgrade" . Sounds great. It stunk. Room 511. Directly across from the lifts where you can here people getting off . Worse was it was in front of building faci g street. Noise from cars and motorbikes all night. Stayed here before and was very happy. This was the worse room in bangkok.

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Service

Staff are widely praised as friendly and helpful. A few reviews cite strict check-in or room-change policies, slow or refused assistance, or an unvetted taxi arrangement.

Related guest reviews

4

Scott

9 Feb 2025

·

Stayed 1 night

On the corner of two very busy roads so traffic noise is terrible. Small reception with people waiting, don’t get there early they will make you wait until absolutely 2 oclock check in. Tried to give me a worse room than i paid for! Small pool with no shade no bar no toilets. Didn’t eat there, very limited selection. Breakfast very average. On the plus side many food options locally. Would never ever stay there again. Terrible

10

Ted

8 Nov 2025

·

Stayed 6 nights

We stayed 8 days. The breakfast was delicious. The pool and workout room was very clean. The roof top pool was very nice. The employees were super helpful and very polite. We liked it so much that when we return from Phuket, we will stay another two days way the hotel until we fly back to the States.

8

Asa

19 Feb 2024

·

Stayed 4 nights

Clean, mostly quiet, great shower, nice room, good location, nice staff. My room had a view of a wall but it didn’t matter much as I didn’t spend much time there. One star deducted for a lobby employee offering to arrange a taxi for me and then calling someone who was not driving a taxi, who charged more than I would have paid a taxi or Grab driver. Mostly though I was not happy due to safety concerns, e.g. if this “taxi” had crashed, would I be insured? Or, if he decided to sell me into slavery (not that it would be very lucrative for him), could my whereabouts be traced? Bottom line, not very professionally done by the hotel staff, bye, bye star no. five!

10

Mattias

14 Jan 2024

·

Stayed 1 night

Very friendly and professional staff. Clean and modern rooms. Flexible to keep same room when extending my stay, (got upgraded first night and got to keep the upgrade the second night too)

10

SERVANDO

10 Nov 2025

·

Stayed 4 nights

La atención del personal en recepción, muy amables para dar indicaciones o resolver dudas sobre la ciudad. La limpieza en el cuarto, el desayuno muy completo.

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10

Lidia

14 Feb 2026

·

Stayed 1 night

I really appreciate my time in thi hotel. For a lot of reasons. Personal really friendly and motivated. Rooftop pool all day under sun and super comfort. The room has everything that we need. I enjoyed my time and my wish was to stay longger. Congratulations to all staff and big thanks

2

Azel

15 Mar 2024

·

Stayed 1 night

Terrible. I booked the most expensive room and received a room that they said was an upgrade however it was a room at a low floor with views towards a brick wall. I prolonged my stay for 1 night and told them it was important to stay in the same room due to meetings. They said it would be fine. Than after the receptionist asks me to change room anyways which I don’t have time for when here on business. No understanding for the guests time.

2

Azel

15 Mar 2024

·

Stayed 1 night

Very bad service. The receptionist wanted to change my room with reason that it was the wrong standard even though I booked the same room previous nights. I have limited time for work and come regularly to Bangkok. No understading for the guests time and asked me to change room even though it was confirmed. I paid the most expensive room and the room does not even have a view. Mediocer standard with view towards a brick wall. I only wanted to stay in the room because of time. If I knew they would act like this I would have stayed at radisson blu plaza like I usually do.

6

Seunghee

1 Nov 2023

·

Stayed 3 nights

The room condition was good enough,well maintained. But the location could not cover the things. It is far from the starion and needed to walk mere than 15 min. When you go out,you can use the shuttle but when I asked the last shuttle as scheduled,the receptionist denied taking me to the station. I had to walk in dart at 8 pm.

10

Tammy

1 Dec 2024

·

Stayed 6 nights

The staff was extremely accommodating and very courteous. I also liked the location of the property. There were restaurants, cafes, and bars within walking distance and a coffee shop next door to the hotel.

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Location

Convenient Sukhumvit location near restaurants, malls, and both Asok and Phrom Phong stations. It’s a 10–15 minute walk to transit, traffic can be heavy, and some rooms pick up street noise; the shuttle helps.

Related guest reviews

10

yuuta

1 Sept 2025

·

Stayed 2 nights

スタッフの方は、とても感じがよく親切でした。朝食の種類が多く、味も日本人の味覚に合い、とてもおいしかったです。近くには、コンビニやレストランなどもあり退屈しませんでした。また、BTSの二つの駅（アソークとプロムポン）の間に立地しているので、双方の駅を利用することができ、また双方の駅のショッピングセンターに行くこともできます。

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8

Darren

8 Jul 2025

·

Stayed 5 nights

This hotel is in very good condition but tucked away in a quiet area with access to the city provided by a free shuttle service to the sky train. I would use Bolt or Taxi's though for a cheap easy way to get around unless it's peak hour traffic in which case I wouldn't go anywhere. Peak hour is awful. It took me 2.15 hours to go 6 km's. The rooms are great with separate bedroom and living area.The only concern is the tiles in the shower are really slippery and dangerous. I asked for help and they provided a towel to stand on which did stop me slipping.

8

Louis

6 Mar 2024

·

Stayed 2 nights

It is a good location close to many restaurants and shops or shopping malls. It is about 15 minutes walk to MRT or hotel offers scheduled drop off and pick up shuttles from/to MRT or subway or shopping mall. The main attractions are a bit far away from the hotel but taxi or you know how to navigate the transit system would be helpful.

10

peder

19 Oct 2025

·

Stayed 1 night

Personal trevlig, hjälpsamma , rena rum snyggt trevligt , nära till det mesta , inga problem att promenera till BTS eller Terminal 21 , annars har hotellet transport nästan varje timme dit, Rekommenderar detta hotel

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8

Elliot

9 Apr 2024

·

Stayed 3 nights

This was perfectly fine for the price I paid. It met my expectations and it was a decent place to sleep in Bangkok. Close to the main metro and rail lines and close to restaurants, bars and shopping.

10

Terje

11 Jan 2026

·

Stayed 3 nights

Føott hotell som gir god valuta for pengene. Glimrende sentral lokasjon med mange gode restauranter i området. God frokost.

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10

Victoria

5 Apr 2024

·

Stayed 1 night

Located near to public transport links and lots of shopping areas. The hotel offers a free shuttle to the MRT and the mall. Clean room with all the amenities required, great shower!

10

Helene

9 Mar 2026

·

Stayed 4 nights

Mycket trevligt fräscht hotell. Ligger i ett perfekt läge mycket nära shopping och restauranger och barer. Toproof infinitypool med en enastående utsikt. Frukosten var fantastisk och serverades 07:30 - 11:00 varje dag Personalen var otroligt serviceminded. Hotellet rekommenderas starkt.

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10

Evan

31 Dec 2023

·

Stayed 8 nights

Great location near BTS. Hotel is clean and quiet.

8

Nick Simon

17 Dec 2024

·

Stayed 9 nights

Overall a pretty decent hotel for the Price. Fairly quit area, but still close to most things. However, since I needed the metro/BTS every day, it was a bit far away. Traffic jam every morning/afternoon, since there is a University, college and elementary School just around the corner. So for business not so convenient, for tourists perfect. Staff is the best. Vera helpfull.

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Dining

Breakfast is frequently praised for quality and variety, with some noting the selection changes daily. A few guests found it average or limited.

Related guest reviews

4

Scott

9 Feb 2025

·

Stayed 1 night

On the corner of two very busy roads so traffic noise is terrible. Small reception with people waiting, don’t get there early they will make you wait until absolutely 2 oclock check in. Tried to give me a worse room than i paid for! Small pool with no shade no bar no toilets. Didn’t eat there, very limited selection. Breakfast very average. On the plus side many food options locally. Would never ever stay there again. Terrible

10

Ted

8 Nov 2025

·

Stayed 6 nights

We stayed 8 days. The breakfast was delicious. The pool and workout room was very clean. The roof top pool was very nice. The employees were super helpful and very polite. We liked it so much that when we return from Phuket, we will stay another two days way the hotel until we fly back to the States.

10

Le

22 Nov 2024

·

Stayed 4 nights

Hotel is not the newest so not like the new ones with lots of floors. The roof top pool (8th) floor gave a unique view of the taller buildings. Rooms are newly renovated and comfortable. Breakfast had a good selection and changed up daily.

8

alexandre

15 Feb 2024

·

Stayed 4 nights

Hôtel très sympa bien situé belle piscine chambre agréable manque juste un bar restaurant au bord de la piscine petit déjeuné correct..

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10

Helene

9 Mar 2026

·

Stayed 4 nights

Mycket trevligt fräscht hotell. Ligger i ett perfekt läge mycket nära shopping och restauranger och barer. Toproof infinitypool med en enastående utsikt. Frukosten var fantastisk och serverades 07:30 - 11:00 varje dag Personalen var otroligt serviceminded. Hotellet rekommenderas starkt.

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10

Raymond

24 Nov 2023

·

Stayed 5 nights

This property is clean. Staffs are friendly. Provided with shuttle services to terminal 21 mall. Breakfast foods are good with many choices. We stayed at this hotel for five nights and we will come back again next time.

10

Katlyn

21 Nov 2023

·

Clean rooms, great breakfast selection. Many restaurants within walking distance. I highly recommend this hotel if you want to be just outside of the city but still have all the amenities.

10

Masami

23 Nov 2023

·

Stayed 5 nights

お部屋は広いわけではありませんが、清潔で過ごしやすかったです。朝食のビュッフェが毎日内容が日替わりで味も美味しく、とても素晴らしかったです。スタッフの方も親切でした。駅から少し離れていますが、近くにおしゃれなカフェバーもあって夜も楽しめました。

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8

Kwok wai HENRY

18 Nov 2025

·

Stayed 4 nights

早餐還可以種類不多，付近並冇商場，要步行15分鐘左右才到 T21商場。

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8

Adrien

18 Feb 2025

·

Stayed 2 nights

Chambre propre et confortable bien qu’un peu petite, petit dej sans plus.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $80	9 $56	10 $80
11 $82	12 $45	13 $40	14 $39	15 $36	16 $46	17 $52
18 $37	19 $35	20 $35	21 $38	22 $36	23 $36	24 $37
25 $35	26 $35	27 $35	28 $35	29 $35	30 $36	31 $44

Su	Mo	Tu	We	Th	Fr	Sa
1 $48	2 $51	3 $44	4 $48	5 $49	6 $53	7 $53
8 $51	9 $49	10 $49	11 $48	12 $46	13 $52	14 $51
15 $48	16 $49	17 $48	18 $49	19 $48	20 $54	21 $56
22 $45	23 $45	24 $45	25 $45	26 $44	27 $46	28 $49
29 $53	30 $51

The Quarter Phromphong by UHG - Close to The Em District, Emporium, EmQuartier, Emsphere, Terminal21

Prices for The Quarter Phromphong by UHG - Close to The Em District, Emporium, EmQuartier, Emsphere, Terminal21

Monthly average prices

About this property

Location

Room options

One Bedroom Premier

Superior King Room

One Bedroom Executive

2 Bedroom Suite

Deluxe Balcony King

Superior Twin Room

Deluxe Balcony Twin

Guest reviews of The Quarter Phromphong by UHG - Close to The Em District, Emporium, EmQuartier, Emsphere, Terminal21

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Quarter Phromphong by UHG - Close to The Em District, Emporium, EmQuartier, Emsphere, Terminal21

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