A.T. Hotel Hakata

I thought theres someone at the door for check in; in fact its manuel check in Used quite some time to realize the booking number is not working and we need to lookup email for QR code. We bought some fruits back to hotel but theres no knife so the open kitchen doesnt have much of everything. Theres one room with no A/C unit. Hotel quite far to the nearest station Wont consider for restay in future

Good size room and easy to access location.

The property is great for families, with ample space. It's only a few minutes walk to local bus to get to Hakata Station which is about 10 minutes away. There is no manned checkin, just a do it yourself process which was ok. No one to help order taxis or assist with issues with room such as no knives or cooking items like a saucepan. Overall we were happy with it, is better than staying in a small hotel room.

In general, the apartment is good and spacious for family but not so clean. Car park was empty but we were told no empty slots available

Our family of three stayed here for three nights, and overall, our experience was underwhelming compared to others. **The Good:** - **Location:** The hotel’s location is fantastic, just a 20-minute walk from Hakata Station, making it very convenient. - **Space:** The apartment is large and spacious. Our one-year-old toddler loved running around. **The Bad:** - **Noise:** Despite being in a residential area, it’s quite noisy due to nearby train tracks. Trains run from 5 a.m. to midnight, making it hard to relax. - **Kitchen:** The apartment has a fully functional kitchen, but no kitchenware like pots or pans are provided, which is inconvenient. **The Ugly:** - **Check-In:** The check-in process is terrible. It’s entirely virtual through a customer service center, possibly not in Japan. Before arrival, you receive an email to upload your documents. The issue for us was the link didn’t ask for my wife’s and daughter’s documents, as they are Japanese citizens. Yet, the service rep insisted I upload their documents, leading to a 15-minute argument before we could check in. The management's link didn’t accommodate Japanese citizens, adding unnecessary stress. As per Japanese law only visitors need to share their travel documents, Japanese citizens do not need to share the travel documents. In short, while the location and space were great, the noise and check-in hassles overshadowed our stay.