North Creek Lodge at Gore Mountain

This was a terrible experience. We drove nine hours from New Jersey on motorcycles. Arrived at 7 PM. Hungry cold and tired. They have no restaurant our room was not ready. They told us they had no towels. They could maybe get us a room in about an hour, but asked if we could share a room with our friend who also reserved a room that was not ready. I’m asking for a full refund through Hotels.com and they will not respond to approve it.

The staff was nice luckily they was outside when we got there because this hotel looks abandoned. Not worth $170 a night but everywhere was booked out. The hotel looks nothing like the photos. The office and kitchen was ripped apart, my room floor was duck taped, the lock was duck taped, the window was clear taped around cracks.

***DO NOT GO!*** I have stayed at this lodge overnight once a year for the past 5 years on a long road trip I do with an antique car, it's located midway through the Adirondack mountains in the middle of nowhere. It's never been fancy but the rooms were clean, and last year they were supposedly fixing up the reception/dinning room (no food available, no one staying at reception). This year when I got there just before sundown the doors were locked and failed delivery notices were on the door. A note was left saying that the keys cards were on the outside of the assigned room...no rooms had any cards. I called both numbers they had left to reach someone if needed, one I could hear ringing from the outside of the locked offices before it simply cut off and the other had an AI anwering service where I was only able to leave a message. After several massages and 45 minutes of wondering what to do next, a property manager drove up. She did manage to set me up in a made up room, but they did not stay on the property overnight and everything was locked up once more when I left at 9: 00 the next morning ( a morning breakfast was supposed to be included). They had mentioned the night before that the lodge had been sold to new owners two days before my arrival and they were under the impression all reservations had been canceled. I showed her the automated email I had received just that day telling my room number and front desk hours.

First day of opening- room wasn't the cleanest dead fruit flies in the sink and tub- poor communication when leaving for check out.

Could use some coffeema