Nammos Sunset

We tend not to leave bad reviews but this is an exception. We have stayed at Nammos Sunset before, so we thought we knew what to expect. But on this occasion, we feel this room was mis-sold. How can you advertise a windowless room as “sea view”? We booked a “sea view studio”, on arrival we discovered that it had no windows. The only exception was a window in the door but that had frosted glass with a roller blind, so you still could not see out. So there was no sea view at all unless you opened the door to a communual gantry to the other rooms which was not wide enough for a chair and people to pass. Pserimos is a very dry, sandy island and our cleaner did a sterling job in keeping the room spotless; we thank her. Likewise communications before arrival were excellent. We were met from the ferry and our luggage was transported for us. The accommodation rep who greeted us was both friendly and professional. The inappropropiate listing was not her fault, but none of this makes up for a windowless box which felt like a prison cell.

Such a great location and wonderful room . Modern , the most comfortable bed and very well thought out . Maria met us at the port , took our luggage , called me when check in was available as explained . We will come again . Pserimos is a little gem for relaxing and beautiful beach with lovely people .

I arrived with my 3 year old son and had booked a beachfront room. There was nobody at the property and no instructions how to check in. The Expedia email said to call them, but there was no answer. When I arrived, I asked a lady at a restaurant around the corner and she told me where to go for the check in. When I arrived at the front desk, at a different hotel, the lady working there politely told me the hotel I selected was overbooked and she started walking me to a room at that different hotel. The only other rooms available in the facility I had booked were either more expensive, or they had other people scheduled to arrive. She said I couldn’t get a higher category room for the same price. Eventually, after pleading with her with my hands full and tired my luggage and baby, she agreed to give me a higher category room for a night and then said she has to move me to another room, lower category, not beachfront in a different facility nearby. Apparently the other people who had my room reserved before me, even though they weren’t there when I arrived. She also said they had booked for more days than me and were coming from far away, so she said to me that they wouldn’t be happy to not have a room… I was pretty surprised to hear that. I was with a 3 year old, so moving rooms isn’t as easy. We stayed a night because I was tired and then we left next morning, I didn’t even bother arguing with them or staying for the rest of our stay and moving rooms.

Communications were excellent before and during our stay. Eva, receptionist, was extremely helpful, professional and efficient. She checked on guests every day and if she said she would be somewhere at a certain time, you could set a clock by her. She transported our luggage to and from the ferry. We were disappointed on arrival to be allocated a studio on the side, but we were moved to one on the front the next day. The studio had a large terrace a stone’s throw from the sea. Cooking utensils were very limited. In addition there was no chopping board. Although far from an essential piece of equipment, some disrespectul former guests had just chopped on the worktop causing deep cuts. No idea why they could not use a plate. Comfortable bed and good quality bed linnen was provided. Maybe an additional cover for cooler evenings would have been nice. No bottle of water in fridge on arrival, we found this unusual for Greece.

Can't fault anything with this property, Ava greeted us from the ferry to help with luggage/bags. Room wasn't ready but Ava messaged as soon as it was and I met her there, property on the front so really easy to find, she took me to our room explained everything I needed to know but insisted I message her if I needed anything (we didn't) but nice to know she was available, we had a lovely couple of day's without having to catch the ferry back to our main Hotel on Kalymnos, Pserimos is just beautiful and I highly recommend Nammos Sunset ♥️🇬🇷