Is parking available at the hotel?

Free self-parking is available on-site, but it is limited. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee of approximately PHP 660 for adults and PHP 330 for children.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Iloilo, just 0.2 km from SM City Iloilo and 0.5 km from Plazuela de Iloilo. Other nearby attractions include Jaro Cathedral (1.1 km) and Iloilo Convention Center (1.4 km).

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is accessible from 6:00 AM to 10:00 PM.

What are the policies for children staying at the hotel?

Children are welcome at the hotel. The minimum age for children to stay for free has not been specified.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of PHP 2000.00 per room (one-way).

Zuri Hotel Iloilo - 4 Star Accommodation

Average nightly price at Zuri Hotel by month, last 12 months (USD)
Month	Average price
January	US$55
February	US$52
March	US$49
April	US$50
May	US$50
June	US$51
July	US$52
August	US$50
September	US$50
October	US$57
November	US$55
December	US$51

What guests think

At Zuri Hotel, travellers praise professional staff, spacious rooms, strong housekeeping, and a convenient location next to SM City Iloilo, while enjoying a rooftop pool with city views but warning about nighttime noise from nearby bars and karaoke.

Several reviews note maintenance issues such as weak toilet flushes, slow drains, broken fixtures, and warm or noisy air conditioning, plus inconsistent in-room Wi-Fi. Breakfast draws consistent praise for variety and taste, though peak-time crowds and queues occur. Expect a modern, lively stay with great convenience and some potential for noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop pool and city views are a highlight, and the poolside bar is appreciated. Multiple reviews describe the gym as basic with some broken machines, and a few mention maintenance or cleanliness issues with the hot tub/jacuzzi.

Related guest reviews

8

Tanner

22 Feb 2025

·

Stayed 6 nights

Sheets were stained a little…breakfast only accustomed to Filipino food. Hotel had a cool design, bathroom design is really nice. Bathroom on the top deck was stinky. Gym equipment is less than average. Beautiful entrance. Hot tub wasn’t always hot…..

10

Joseph

16 Mar 2024

·

Stayed 1 night

Nice pool, restaurant, amenities, and location close to shopping and businesses. The view was nice too. Only bad thing was the gym. Machine was broken last year and still is broken.

6

FLAVIO

29 May 2024

·

Stayed 2 nights

Good price ratio but Extremely packed, lack of service not enough for the Number of people. Cannot use swimming pool as too crowded by not very well educatore people staying inside quite dressed....

8

Joseph

17 Jun 2024

·

Stayed 1 night

Great place to stay. Has parking, great rooms, restaurants, and a pool and gym. Exercise machine was broken however.

10

Francis

25 Feb 2024

·

Stayed 1 night

A very beautiful area of iloilo where you can really enjoy the city. Very lively with a lot of nightlife places to partake. Many various restaurants to choose from and not too far from churches as well. Great roomtop pool and hot tub with the view overlooking iloilo.

10

Erika

19 Feb 2025

·

Stayed 1 night

Its in the center of Iloilo, and the inifinity pool is so cool!

8

Melanie

7 Aug 2023

·

Stayed 2 nights

The pool and the jacuzzi needs to be cleaned. The water makes your skin itchy

10

Fairy dee

9 Aug 2024

·

Stayed 1 night

Service was amazing. Really friendly staffs especially the Ken from the bar by the pool. The swimming pool offers great views of the city! Definitely will come back and highly recommend

8

Jeric

12 Jul 2025

·

Stayed 2 nights

Rooftop pool was excellent but the gym is mediocre at best Very much accessible to SM city which is a plus but walking there you have to go through a small area of mini slums with small businesses that looked like without permits to conduct their operations by the road.

10

John

29 May 2024

·

Stayed 3 nights

Great hotel, beautiful pool and Jacuzzi on the roof

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Cleanliness

Housekeeping earns frequent praise and many rooms are described as clean. However, several reviews report dirty or musty bathrooms and corridors, worn linens, and occasional pests.

Related guest reviews

4

Kjell

29 Jan 2025

·

Stayed 2 nights

Who ever decided to build a hotel in Iloilo without a central air conditioning was not very smart. The hotel smells of mold and it's not very clean. The bed was moist like you been on camping in the rain. The hole in the wall a/c did not help at all, it only added a little cold and a whole lot of noise. The bathroom had mold, was not very clean. The glasses in the bathroom was dirt, the mirror and the shower. The curtains had black mold as well. I have pictures of it, but the upload to hotels.com doesn't seem to work. The manager will probably comment something like: "Thank you for the review, be sure we will take this up with the staff as this dose not reflect on our standards" But really they don't giva a..... Find something else, like Richmond or Radisson. P. S And the pool was dirty to, the circulation was not even turned on.

10

Spurlin

28 Mar 2025

·

Stayed 1 night

Beautiful entrance, friendly staff greeted us. Clean room. Respond quickly when we called for room service. Buffet breakfast was awesome!

10

Patrick Alejandro

21 Sept 2025

·

Stayed 1 night

Room is very clean. Like a 5 star!

4

Julie Ann

15 Mar 2025

·

Stayed 3 nights

Hotel had cockroaches! When we arrived to our room i noticed that there was cockroach ! I told the front desk, all they did was just moved us no compensation or anything. I also saw cockroach at the breakfast buffet told one of the staff , it seems like its a normal thing to see a roaches around there

8

Jack

4 Feb 2026

·

Stayed 2 nights

Room clean, slightly worn down but staff were great

10

Stéphane

24 Apr 2025

·

Stayed 3 nights

Rooms are clean, staff is friendly and breakfast is really good.

10

Joan

30 Aug 2024

·

Stayed 1 night

Keep.up the cleanliness!

4

Michelle

22 Mar 2025

·

Stayed 2 nights

Room was dirty specially restrooms

4

VIMAH

17 Jan 2023

·

Stayed 19,374 nights

Musty odor of the room,worn out towels,lobby’s carpeting stained and dirty.

6

Angelita

9 Oct 2024

·

Stayed 1 night

Washroom is not really clean and may need renovations. The hallway area has unpleasant smell. Customer service from all staff are excellent.

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Rooms

Rooms are generally spacious and comfortable, with family options and some city views. Downsides include noise from nearby nightlife for street-facing rooms, warm or noisy A/C, some dated or faulty fixtures, and inconsistent in-room Wi-Fi.

Related guest reviews

6

Josephine

17 Feb 2025

·

Stayed 1 night

The room facibg the street is too noisy with blaring Karoke music. The bathroom nwwds detailed cleaning. Breakfast was good but food not replenished fast enough. Walking distance to SM Mall. Front desk were not knowledgeable on how to go to Bacolod by ferry.

10

EDGAR

30 Jul 2025

·

Stayed 1 night

Air conditioning in the room was kind of warm in early mornings.

4

Jhett

17 Apr 2024

·

Stayed 3 nights

The only two good things I can say about this hotel are the location and their room layouts and sizes. I stayed at this hotel before the pandemic. I was not happy with my stay then. I thought I'd give it another try, maybe it changed for the better. Especially the WiFi situation which a big thing for me since I always travel for business. Their Wifi is only great at the lobby. When you are in your room, you'll never get anything done. Same problem 5 years ago. Worst part is, you're only allowed to connect 2 devices to the WiFi per room. They should install router to every room and open to unlimited devices. I noticed that their fixtures are falling apart. The bathroom hand towel rack fell halfway as soon as I put the towel through the hook. It's chrome against marble that it made a horrifying sound. I almost had a heart attack. The shower bottom faucet also swivels. I couldn't wrap my head around as to what's going on in the room. They also don't provide both lotion and facial towel for showers. Staff are friendly but they take their sweet time in doing things done. Lots can be achieved if they do things in double time. Inefficient in productivity. It's my general observation with the workforce in the Philippines.

8

Simon Lee

20 Jul 2025

·

Stayed 4 nights

Spacious rooms. Comfy bed. Great view.

8

Jovy

23 Apr 2025

·

Stayed 1 night

We like the family room. Very spacious and comfortable

6

Mordechai

26 Feb 2025

·

Stayed 1 night

This hotel has many issues, and while I am patient, the experience was disappointing. The front desk staff, particularly one lady who showed no warmth, assigned us downgraded rooms—below what we paid for—simply because our original rooms were not ready, even though we were willing to wait. As a result, we received three lower-category rooms with no compensation. The hotel and rooms feel outdated, the internet was practically unusable, and the water pressure was extremely low. Towels were placed on the bed instead of in the bathroom, so we had to search for them. The air conditioning is an external unit, and no one explained that it needed to be manually turned on—otherwise, the room becomes unbearably stuffy. Overall, a disappointing stay.

8

SHINTARO

1 Jul 2025

·

Stayed 3 nights

向かいのカラオケの音が聞こえる

10

EDGAR

30 Jul 2025

·

Stayed 2 nights

Food was excellent, one comment, aircondition was kind of warm at night (early morning)

8

Robert

13 Jul 2025

·

Stayed 5 nights

Many pros & many cons. Most of the hotel staff was exceptional - the front door has a few that need retraining, but most were very accommodating. Room had these issues: toilet water pressure was inadequate, had to use water in trash can to complete the flush. Desk chair had broken arm handle - hotel removed it when I complained that it was dangerous. But they did not replace it. Wardrobe door is too low to floor - it will hurt toes if you’re not conscious of this. The front desk was extremely pleasant. The restaurant offers a very nice breakfast buffet. Yet we ate elsewhere for other meals. Our room was on the 9th floor in corner and Sat night music from outdoor bar blasted well past 1am. Overall it was a “Good” not the “Excellent” that was on Expedia.

10

Imelda

18 Sept 2024

·

Stayed 9 nights

Excellent accommodation, rooms are so spacious, staffs are excellent. Things need to improve is internet connectivity.

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Service

Most guests describe the staff as friendly, professional, and quick to help across departments. A minority cite lapses at check-in, unprofessional behavior, or absent bell/security support.

Related guest reviews

2

CRISTINA

3 Dec 2022

·

Stayed 4 nights

The place was nearby the shopping center. however, the most disappointing was during check in time we were given initially a single bed whereas we made a reservation for a king size bed. We waited for almost an hour as we are told the room was not ready. There's no guard or bellboy upon the arrival at the hotel as you have to look for them whereas the common service the bellboy or concierge are available upon reaching the hotel door. No security guard at night nor control in the elevator. Anyone can just enter the hotel and go up to your room.

10

Jasmin

27 Dec 2025

·

Stayed 1 night

Zuri hotel is consistent in it’s best service. From the staff, the cleanliness and the delicious breakfast. The experience of staying in Zuri hotel is the best gift ever.

10

Melvie

23 Feb 2024

·

Stayed 1 night

Quick service amazing staff

10

Jeffrey

13 Jul 2024

·

Stayed 15 nights

When I arrived to the hotel my reservation was cancelled by Expedia, even though they took my money. I found myself on the other side of the world with no place to stay after 2 days of traveling. Thankfully, the kind staff at the hotel agreed to allow me to stay and they would pursue the matter with Expedia on my behalf. I highly recommend this hotel for that reason alone but they gave me plenty of other reasons to rate them 10/10.

10

Karen

24 Jun 2025

·

Stayed 1 night

I have stayed at this place several times, and I always love the overall service.

6

Linda

14 Oct 2024

·

Stayed 2 nights

Staff at check in especially the luggage porter where seen laughing and looking at each other when my other relatives that came with us wanted to carry their own luggage. Toilets do not flush that well.

10

Reyna Lynn

4 Apr 2024

·

Stayed 1 night

Friendly and hospitable workers

10

David

7 Aug 2025

·

Stayed 2 nights

Everything was good, the staff was awesome

10

Cesar

30 Mar 2025

·

Stayed 8 nights

The entire hotel staff were very professional. They tended to guests’ needs quickly. Had an issue with my hotel safe and Angel (maintenance) timely fixed it. The house keeping staff were superb with how they cleaned the room and were cordial. The dining staff were diligent with their duties ensuring guests were quickly seated and the buffet items were replaced. Security personnel were attentive and ensured safety especially when parking at night. Front desk staff were knowledgeable of hotel programs and quick at processing check in/out. The concierge and the bell boys were swift in assisting guests.

2

ana maria

30 Oct 2023

·

Stayed 1 night

Staff not courteous and insensitive to guest needs.staff not wearing proper uniform. Very unprofessional.

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Location

Next to or a short walk from SM City Iloilo and many restaurants, making it convenient for shopping and transport. Several guests warn that nearby nightlife can be noisy for street-facing rooms.

Related guest reviews

10

Renetune

24 Aug 2024

·

Stayed 1 night

Great staff, clean room, walking distance to shopping district

10

Jesus

23 Jul 2023

·

Stayed 3 nights

great location

10

Macoy

24 Sept 2024

·

Stayed 1 night

clean room/close to the mall

10

Macoy

24 Sept 2024

·

Stayed 3 nights

nice room clean close to the mall

10

Hadji Bobby

20 Oct 2025

·

Stayed 2 nights

Very close to the mall its so convenient

8

Erica

31 Mar 2025

·

Stayed 6 nights

Perfect walking distance to SM for shopping and food. Convient area to be picked up/dropped off by Grab drivers. Nice view on the roof top with pool. Tasty breakfast. Clean room and shower. Only negative thing is that mattress was not very comfortable

10

Erika

19 Feb 2025

·

Stayed 1 night

Its in the center of Iloilo, and the inifinity pool is so cool!

8

Jacqueline

13 May 2023

·

Stayed 3 nights

Everyone working in Zuri were very welcoming , breakfast was so great , property so clean and anything you requested , they were so prompt in responding . The location is very accessible recreation and transportaion wise . However if your room is near the night life area , you can not sleep because of the crazy noise .

10

Macoy

24 Sept 2024

·

Stayed 4 nights

nice/room clean/close to the mall

10

Rene

17 Jun 2025

·

Stayed 2 nights

friendly staff! Accessible to the mall!

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Dining

The breakfast buffet is widely praised for variety and taste, and many enjoyed dining on-site. At busy times, guests report queues, crowding, or disorganized seating; other meals are more mixed.

Related guest reviews

10

RENEE

15 Feb 2024

·

Stayed 2 nights

I loved the brunch, 6 to 10. There were a lot of choices. The food was really good. The service was great.

10

Jasmin

27 Dec 2025

·

Stayed 1 night

Zuri hotel is consistent in it’s best service. From the staff, the cleanliness and the delicious breakfast. The experience of staying in Zuri hotel is the best gift ever.

10

Delia

23 May 2025

·

Stayed 2 nights

Breakfast buffets is the best.

10

Spurlin

28 Mar 2025

·

Stayed 1 night

Beautiful entrance, friendly staff greeted us. Clean room. Respond quickly when we called for room service. Buffet breakfast was awesome!

6

carsten

22 Sept 2025

·

Stayed 2 nights

Rent værelse. Utrolig meget støj, der er ingen lydisolering. Hurtigt check ind. Utrolig langsom check ud. Morgenmad er Utrolig dårligt organiseret. Der mangler plads og der mangler mad hele tiden og tager Utrolig lang tid at rydde borde. Dejligt pool område med en kundevenlig åbningstid.

10

mike

20 Nov 2024

·

Stayed 9 nights

The breakfast there is awesome. The staff are all professionals and helpfull. Will be back again.

10

Spurlin

30 Aug 2025

·

Stayed 1 night

I loved that its right next door to the SM Mall! Plenty of shopping and foods! Plus their restaurant is banging! I love their all you can eat buffet! Their hot showers are very relaxing. We like it so much, we got a membership there! They have a pool on the top floor! The views are excellent.

10

vinton

4 Aug 2025

·

Stayed 3 nights

Parking area is congested during events held there. Breakfast is awesome, everyday is a different and delicious variety. Staff are attentive and location is a walk away from many food restaurants and the mall is near by.

10

Fairy dee

8 Aug 2025

·

Stayed 2 nights

Great staffs and great breakfast

8

Marie suzanne

3 Nov 2024

·

Stayed 2 nights

First breakfast it’s was amazing good food and good service but our second day breakfast it was a zoo. I was disappointed. Bad service specially that lady who told us where to sit, she didn’t even check if the table is clean, she have a bad attitude not even smiling or friendly to us. Totally disappointed.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $97	16 $56	17 $56
18 $56	19 $56	20 $56	21 $56	22 $56	23 $56	24 $56
25 $56	26 $56	27 $56	28 $56	29 $56	30 $56	31 $56

Su	Mo	Tu	We	Th	Fr	Sa
1 $50	2 $50	3 $50	4 $50	5 $50	6 $50	7 $50
8 $50	9 $50	10 $50	11 $50	12 $50	13 $50	14 $50
15 $50	16 $50	17 $56	18 $50	19 $50	20 $50	21 $50
22 $50	23 $50	24 $50	25 $57	26 $50	27 $55	28 $55
29 $57	30 $50

Zuri Hotel

Prices for Zuri Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room

Junior Room

Family Room

Premium Twin Room

Family Suite

Superior Twin Room

Deluxe Room, 1 King Bed

Premium Room, 1 King Bed

Superior Room, 1 King Bed

Guest reviews of Zuri Hotel

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Zuri Hotel

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