Name: Holiday Inn Express & Suites - Cedar Springs - Grand Rapids N by IHG
Address: 14190 White Creek Avenue NE, Cedar Springs, Michigan, United States of America, Cedar Springs, Michigan, US
Price range: $122–$254 per night
Rating: 9.3

What guests think

Across recent reviews, Holiday Inn Express & Suites - Cedar Springs - Grand Rapids N by IHG is praised for clean, modern spaces and consistently friendly, accommodating staff, with many guests enjoying a hot breakfast and a convenient, quiet location.

Rooms are often described as spacious and comfortable, though recurring complaints mention noisy HVAC, occasional maintenance issues like nonworking outlets or Wi-Fi, and a few housekeeping misses. Facilities feel new and well kept, with an indoor pool and fitness room, but multiple reviews note there is no hot tub and a few found the pool cold or parking unsalted after snow. Overall, expect straightforward comfort and easy access for travelers passing through the area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are modern and well kept, with an indoor pool and fitness room. Multiple reviews note there is no hot tub; a few mentioned cold pool water, limited seating, or winter parking not plowed.

Related guest reviews

6

Meghan

Dec 7, 2025

·

Stayed 2 nights

The breakfast was great. Front desk was nice during check in, but not present at check out. Our heater in the room was obnoxiously loud and kept us up all night. It sounded like it was broken and no one was at the desk to tell during check out. The pool was nice but only had a few chairs for adults to use. There were 10 adults at one point and only 4 chairs.

10

Ann

Nov 24, 2023

·

Stayed 1 night

Spotless. I asked for a quiet room and it was. Very nice updated facility.

10

Jean

Jan 14, 2024

·

Stayed 1 night

We have been stranded in Cedar Springs,MI for a couple of days due to a winter storm and it has actually been a little mini vacation, the staff have been fabulous! The hotel is beautiful and clean, we have a beautiful pool and exercise room, what more could you ask for during a blizzard. Thumbs up to the great staff that have helped us feel as much at home as possible.👍😀

10

Michael

Jul 27, 2025

·

Stayed 1 night

Great place clean room and indoor pool!

10

Martin

Jan 26, 2024

·

Stayed 1 night

Well lit parking lot.

8

Heather

Dec 12, 2024

·

Stayed 1 night

The only thing that was really an issue was the parking and that we got a snowstorm and nothing was even plowed or salted in the morning. Otherwise the room was very clean staff was very friendly.

8

Alicia

Jul 24, 2023

·

Stayed 3 nights

We really enjoyed our stay here! It was clean, the room was super spacious, and it was nice that breakfast was included. Our only complaint was that the breakfast was the same every morning. We would have enjoyed some variety such as bacon instead of sausage. We also would have benefited from a guide with suggestions of where to order food from. The gym was great and spotless and the pool was a nice addition as well. Loved all the dove products in the room as well! Overall would recommend.

10

Stacy

Sep 16, 2024

·

Stayed 1 night

Nice new hotel with indoor pool (no hot tub). Breakfast was great. Staff were friendly.

10

Jenifer

Sep 26, 2025

·

Stayed 1 night

Beautiful new hotel. Staff was wonderful. Facilities were modern and clean. Breakfast was wonderful. Bravo.

10

jen

Jan 29, 2024

·

Stayed 1 night

Great for a night away w the kids so they can swim Unfortunately no hot tub but it was clean!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is praised across rooms and public areas. A few guests reported bathroom cleaning misses or housekeeping gaps.

Related guest reviews

10

David

Oct 14, 2025

·

Stayed 3 nights

Breakfast was good fresh and kept full. Staff was kind and helpful Room was really clean.

10

Michael

Dec 21, 2025

·

Stayed 1 night

Very nice, clean room and friendly staff

10

Mike

Oct 13, 2025

·

Stayed 1 night

Excellent service, very clean and modern, great connectivity, worth it!

4

Paul

Feb 22, 2023

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Stayed 2 nights

Facilities very clean and nice. Breakfast was excellent. Coffee creamers curdled in the coffee. Bed was horrible. Hard and no soft topper to it at all. Our hip bones and shoulders hurt as if laying on a carpeted floor. Outlets over night stands and under TV inoperative. We stayed 2 days. End of first day the room had not been serviced as of about 6p. Nothing. Zero. I had to go downstairs to get coffee supplies for the next morning. I was glad we had hung towels to dry so had use of them on 2nd day.

10

laurie

Oct 26, 2025

·

Stayed 2 nights

Hotel was so clean. Beds were fantastic and I love the sheets!! Great stay

8

Patty

Jul 30, 2023

·

Stayed 1 night

Everyone was very nice and welcoming. The room was nice but the shower in the bathroom had a bit of soap scum on the doors and fixtures. Bed very comfortable. Nice view from the window. It was nice seeing the sun in the morning. Breakfast was a nice. The pancake machine was neat, but expected a little bigger of a pancake lol. They were cute and yummy.

10

Sherry

Dec 8, 2024

·

Stayed 2 nights

Extremely clean! Probably the cleanest hotel we’ve ever stayed at. Staff was very nice and accommodating. Restaurants close by and the breakfast bar provided by the hotel was typical but fresh, hot and CLEAN.

8

Brett or Elizabeth

Nov 12, 2024

·

Stayed 1 night

Questionable stains on bathroom ceiling and sludge in sink

10

Roxana

Sep 22, 2025

·

Stayed 1 night

The bathroom could have been cleaned better. Outlet by the bed doesn’t work and the one by the TV the USB is broken too.

10

Katherine

Oct 19, 2025

·

Stayed 2 nights

Staff was super friendly and helpful during our stay. The whole hotel was clean and well kept, including the rooms and the public spaces.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and generally comfortable and quiet. Recurring downsides include noisy HVAC, occasional faulty outlets or Wi-Fi, and some cosmetic issues like ceiling patches.

Related guest reviews

6

Meghan

Dec 7, 2025

·

Stayed 2 nights

The breakfast was great. Front desk was nice during check in, but not present at check out. Our heater in the room was obnoxiously loud and kept us up all night. It sounded like it was broken and no one was at the desk to tell during check out. The pool was nice but only had a few chairs for adults to use. There were 10 adults at one point and only 4 chairs.

6

JOHN

Jun 30, 2024

·

Stayed 1 night

Very uncomfortable bed. People walking back-and-forth above me until late into the night. Other than that, clean place and pleasant staff.

10

kara

Oct 7, 2024

·

Stayed 1 night

The hotel was very nice ans clean. We got a standard king bed room and it was huge!!! There was a nice breakfast with options for the whole family.

8

Tina

Jul 31, 2025

·

Stayed 5 nights

For a newer building, there were a lot of cracks in the ceiling.

10

Tamara

Jul 22, 2025

·

Stayed 2 nights

Well maintained. Nice quiet area. Small town but many options for franchise food options. Rooms and beds very comfortable. Nicely decorated.

10

Jeanine

Oct 26, 2024

·

Stayed 1 night

The room was very nice, spacious room, great bathroom counter space. Good breakfast

10

YVONNE

Sep 23, 2025

·

Stayed 2 nights

This was my first time staying at this location and I will stay there again when in the area. It was clean. It was the quietest place I have ever stayed - didn't hear people talking in the hallways, staff were all professional and helpful. A truly delightful experience. The only negative was the amount of room for eating area. I took my plate up to my room to eat as there was nowhere else to sit.

10

Theresa

Dec 30, 2024

·

Stayed 2 nights

Very clean and pleasant. never figured out how room phone or electronics charging plugs worked. Had to charge phones & tablet individually on outlet on other side of room at coffee pot outlet. Too complex. Also fabric shower curtain did not keep water inside shower.

10

Michael

Jul 29, 2024

·

Stayed 1 night

Very clean and fresh. Very comfortable bed and room. My wife said it was wonderful and clean. The breakfast was good and a good variety of breakfast items. She loved the wall mounted pumps for shampoo and body wash. Also it was very quiet. Nice to unwind and relax.

6

Zachary

Nov 30, 2024

·

Stayed 1 night

Water took forever to get hot. Wi-Fi never worked.

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Service

Service is consistently friendly, helpful, and accommodating, with staff often going above and beyond. Occasional lapses included absent front-desk coverage, reservation or room-readiness issues, and slow maintenance response.

Related guest reviews

6

Meghan

Dec 7, 2025

·

Stayed 2 nights

The breakfast was great. Front desk was nice during check in, but not present at check out. Our heater in the room was obnoxiously loud and kept us up all night. It sounded like it was broken and no one was at the desk to tell during check out. The pool was nice but only had a few chairs for adults to use. There were 10 adults at one point and only 4 chairs.

2

Coleen

Jun 30, 2024

·

Stayed 2 nights

At 5:00pm we were told that they were booked full. We said we had a reservation. They told us they didn’t have a room. Then after an argument they said they didn’t have any clean rooms. We sat and waited 45 minutes to get a clean room. They did not care that we had already paid for a room. Horrible place.

10

GARY

Nov 17, 2024

·

Stayed 1 night

Staff was the best! We had several elder family members staying there with us for a funeral. The night of the viewing, they allowed us sit in the dining area to visit. Very helpful and accommodating.

10

Tina

Nov 17, 2024

·

Stayed 1 night

Staff was extremely accommodating to our needs prior to and upon arrival while traveling with an elderly family member with needs. ADA accommodations were provided. Staff was extremely friendly even when I called the front desk within 30 minutes of arrival as my father accidentally flooded the bathroom and entryway while showering. The professionalism and service continued throughout our stay. We would definitely return and recommend this facility.

10

James

Sep 9, 2025

·

Stayed 3 nights

I stay at a lot of hotels for work and this Holiday Inn was simply outstanding! It was clean, the staff went above and beyond to make our stay relaxing. During our stay the battery on our car died. When I asked the manager if she had any jumper cables she not only offered cables but personally jumped our car off saving us time. This hotel is top notch in every way! Jim from Nashville!

10

Daphne

Jul 20, 2025

·

Stayed 1 night

The check-in process was remarkably swift. The staff members were exceptionally helpful and displayed a high level of service. Our room is notably clean and generously sized. Furthermore, the bathroom is impeccably maintained. While the price of $260 for a single night may seem somewhat high, it is a Saturday evening, and we were fortunate enough to secure the last available room, which happens to be a semi-accessible one.

10

Krystal

Aug 19, 2024

·

Stayed 2 nights

Check in and out was great. Very clean and beautiful lobby and rooms. Staff was excellent.

10

Dana

May 28, 2024

·

Stayed 1 night

Joseph at the front desk was the best. He helped me to get my parents a last minute room and made it work they didn't have to switch rooms for night 2. He was super friendly and helpful during our stay. We were there for a tournament and all of the staff was accommodating in getting breakfast ready and filling our water bottles etc.

10

Ancil

Aug 1, 2025

·

Stayed 1 night

This one of best hotels I have stayed at in 25 years of traveling. Very clean and modern. Staff a pleasure to work with and took care of all my needs including extending my stay. They made sure to keep me in the same room and greatly appreciated. Highly recommended a stay if you need to stay in Cedar Springs MI area.

10

Joe

Jun 2, 2025

·

Stayed 4 nights

Check in was fast and easy but my issue is when I received my confirmation email I realized I got my dates mixed up and needed to stay an additional day. I called to add the extra day and gave a credit card to hold the room. Upon check in the additional day was not registered. I had to check out on 6/2 and then check in for the additional night.

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Location

Convenient off I-131 in a quiet small-town area with nearby restaurants and shops, about 30 minutes north of Grand Rapids. Handy for avoiding city congestion.

Related guest reviews

10

Roger

Aug 8, 2024

·

Stayed 2 nights

Very nice hotel. It is close to several fast food restaurants and a couple nicer sit down restaurants. This hotel is right off of I-131, making it easy to get on and off I-131. Also, LOVE the cinnamon rolls for breakfast! The biscuits and gravy are also super yummy!!

10

Gary

Jun 28, 2025

·

Stayed 5 nights

The hotel was very clean. The rooms were nice and beds very comfortable. Breakfast was excellent. Location was convenient. Staff were friendly. The pool was greatly appreciated and enjoyed.

10

Lawrence

Jun 5, 2024

·

Stayed 4 nights

This is Cedar Springs, MI first real hotel, and the only one for 20 miles in any direction. This made my time there visiting family quite convenient and a true pleasure.

10

Michael

Jun 13, 2023

·

Stayed 1 night

easy access to highway and town

10

David

Aug 9, 2024

·

Stayed 2 nights

Clean and quiet. Very convenient for shopping and a large variety of dining.

10

Ryan

May 23, 2024

·

Stayed 1 night

Nice place to stop as opposed to the congestion of Gravel Rapids

10

Holly

Jun 9, 2025

·

Stayed 1 night

Very clean very nice. Property was near stores, restaurants, gas and everything else. Very nice!

10

Tamara

Jul 22, 2025

·

Stayed 2 nights

Well maintained. Nice quiet area. Small town but many options for franchise food options. Rooms and beds very comfortable. Nicely decorated.

10

Sheri

May 22, 2024

·

Stayed 2 nights

Always clean and we love the location

10

Robert

Nov 30, 2024

·

Stayed 1 night

Nice clean hotel about 30 minutes north of Grand Rapids. Friendly staff.

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Dining

Breakfast is widely praised for being hot, fresh, and well stocked, with favorites like cinnamon rolls. Some guests wanted more variety or encountered equipment or timing issues.

Related guest reviews

10

Roger

Aug 8, 2024

·

Stayed 2 nights

Very nice hotel. It is close to several fast food restaurants and a couple nicer sit down restaurants. This hotel is right off of I-131, making it easy to get on and off I-131. Also, LOVE the cinnamon rolls for breakfast! The biscuits and gravy are also super yummy!!

10

David

Oct 14, 2025

·

Stayed 3 nights

Breakfast was good fresh and kept full. Staff was kind and helpful Room was really clean.

10

Jason

Oct 7, 2024

·

Stayed 1 night

Everything was great. Staff was very friendly. Breakfast spread was fresh and was good.

8

Alicia

Jul 24, 2023

·

Stayed 3 nights

We really enjoyed our stay here! It was clean, the room was super spacious, and it was nice that breakfast was included. Our only complaint was that the breakfast was the same every morning. We would have enjoyed some variety such as bacon instead of sausage. We also would have benefited from a guide with suggestions of where to order food from. The gym was great and spotless and the pool was a nice addition as well. Loved all the dove products in the room as well! Overall would recommend.

10

Dianne

Mar 20, 2023

·

Stayed 1 night

Pleasant, professional staff. Everyone we spoke to seemed happy to help. Wish every hotel stay went this well. The signage at the recycling area could use improving. As we were having breakfast, which was excellent, we saw most people use all to the recycling bins as trash containers because the signage was so far below eye level Hope we have a chance to stay here again

10

Sherry

Dec 8, 2024

·

Stayed 2 nights

Extremely clean! Probably the cleanest hotel we’ve ever stayed at. Staff was very nice and accommodating. Restaurants close by and the breakfast bar provided by the hotel was typical but fresh, hot and CLEAN.

8

Cara

Aug 24, 2025

·

Stayed 1 night

The breakfast was great. The bed pillows were awful. Didn't get much sleep. Oh, and the "master switch" turned off the electric outlets so none of our phones charged overnight. That was really not helpful. Staff were very helpful & friendly. Conveniently located. Facility itself was beautiful.

6

Vivian

Jul 3, 2023

·

Stayed 3 nights

The beds were comfortable and the room size was good. If you want a place right off the highway with plenty of fast food options, this is your place. However, it did not fit our bill. I had expected the hotel to be situated in a town, not a truck stop. Upon driving in to the hotel entrance, there were several company work vans. Parking on the back side of the building, there were even more with crane type trucks. The very personable individual at check-in told us breakfast was served until 10:00 am. The next morning we went down at 9:33 a.m. (I looked at my watch) to find it closed at 9:30 a.m. Very disappointing. On the positive, when we did make it down in time, breakfast was delicious. In our room, the blackout window shade and electrical panel between the beds didn't work. We called down for maintenance, who never came. The bathroom was huge, but the sliding door was so heavy, I had a hard time opening and closing it. The shower head was horrible and the shower curtain was disgusting. The mirror over the sink was backlit, but gave no light, so with the shower wall next to it, it was dark in that part of the room. The next time, we'll be staying elsewhere.

8

Katherine

Jul 9, 2023

·

Stayed 1 night

Delivered on promise of safe and clean stay at a convenient location. Rooms seemed a little under decorated if that is a thing -- spartan. Breakfast was lacking in choices -- pancake machine was broken, and it was regular eggs and sausage.

10

Emily

Sep 1, 2024

·

Stayed 1 night

From check-in to check-out, the staff was professional and friendly. Breakfast was quite good with hot eggs, sausage, biscuits and gravy, omelettes and pancakes as well as plenty of cereal and pastry/toast options, fruit, yogurt, and more. The common areas and room was modern and very clean. Highly recommend.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$98
February	$100
March	$97
April	$108
May	$126
June	$151
July	$149
August	$144
September	$125
October	$120
November	$106
December	$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $254
20 $128	21 $164	22 $183	23 $195	24 $224	25	26
27 $124	28 $132	29 $131	30 $122

Su	Mo	Tu	We	Th	Fr	Sa
				1 $151	2	3 $224
4 $144	5 $147	6 $150	7 $151	8 $155	9 $159	10 $183
11 $145	12 $151	13 $147	14 $146	15 $146	16 $183	17 $192
18 $126	19 $126	20 $137	21 $133	22 $137	23 $133	24 $157
25 $130	26 $133	27 $133	28 $133	29 $126	30 $141	31

Holiday Inn Express & Suites - Cedar Springs - Grand Rapids N by IHG

Prices for Holiday Inn Express & Suites - Cedar Springs - Grand Rapids N by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications)

Suite, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room

Standard Room, 1 King Bed, Roll-In Shower (Mobility)

Suite, 1 King Bed, Roll-In Shower (Mobility)

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 2 Queen Beds

Standard Room, 1 King Bed

Suite, 1 King Bed

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn Express & Suites - Cedar Springs - Grand Rapids N by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - Cedar Springs - Grand Rapids N by IHG

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