El Cid La Ceiba Beach Hotel
From
622 US$
/nat
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From
622 US$
/nat
Om dette overnatningssted
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du kan drage fordel af rekreative faciliteter, såsom en udendørs pool, en udendørs tennisbane og en sauna. Dette resort tilbyde...
Faciliteter
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du kan drage fordel af rekreative faciliteter, såsom en udendørs pool, en udendørs tennisbane og en sauna. Dette resort tilbyder desuden concierge-tjenester, babysitning (tillægsgebyr) og gavebutik/aviskiosk.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, renseri/vaskeservice og en døgnåben reception.
Spisning
Få en bid mad på La Chopa Loca Restaurant, som er en af 2 restauranter på dette resort, eller bliv på værelset, og nyd godt af roomservice Besøg baren/loungen eller baren ved poolen, og slap af med din yndlingsdrink.
Værelser
Føl dig hjemme i et af de 6 aircondition-afkølede værelser. Din seng er udstyret med dundyner og premium-sengetøj. Værelserne har privat balkon. Et tv med kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med badekar eller bruser samt gratis toiletartikler og hårtørrer.
Lokation
Overnatter du ved El Cid La Ceiba Beach Hotel, som ligger på stranden i Cozumel, er du kun 15 minutters kørsel fra Cozumel Færgeterminal og Paradisstrande. Dette resort ved stranden ligger 28 km fra Xplor Theme Park og 28,8 km fra Xcaret Mexico Temapark.
I nærheden
Arrecifes de Cozumel-nationalparken(0.2 mil)
Cozumel Marine World(0.2 mil)
Puerta Maya Maritime Terminal(0.3 mil)
Royal Village Shopping Center(0.3 mil)
Cha'an Ka'an Planetarium of Cozumel(0.4 mil)
Villa Blanca Rev(0.6 mil)
Playa Caletita(0.6 mil)
Stingray Strand(0.9 mil)
We B Divin' Cozumel(1.3 mil)
Waves of Grace Kirke(1.7 mil)
Palacio Municipal(2 mil)
Plaza Punta Langosta(2.2 mil)
Punta Langosta Cruise Terminal(2.2 mil)
Rafael E. Melgar Statue(2.6 mil)
Uvas Strand(2.7 mil)
Den nærmeste store lufthavn er Cozumel, Quintana Roo (CZM-Cozumel International)(4.2 mil)
Sauna
Vaskeservice
Elevator
Forretningscenter
Sikkerhedsboks
Have
Lokation
Carratera A Chankanaab Km 4 5, Quintana Roo, Mexico
Arrecifes de Cozumel-nationalparken (0.2 mil)
Cozumel Marine World (0.2 mil)
Puerta Maya Maritime Terminal (0.3 mil)
Royal Village Shopping Center (0.3 mil)
Cha'an Ka'an Planetarium of Cozumel (0.4 mil)
Villa Blanca Rev (0.6 mil)
Værelsesmuligheder
11
Deluxe-værelse - udsigt til have
Værelsesoplysninger
1 Stor Dobbeltseng
og 1 Sovesofa
Sover 4
283 ft²
AltanKlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelse
5
Deluxe-værelse - havudsigt
Værelsesoplysninger
1 Stor Dobbeltseng
og 1 Sovesofa
Sover 4
280 ft²
AltanKlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelse
7
Suite, 1 Bedroom, Garden View
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
570 ft²
AltanKlimaanlægRulbare eller ekstra senge (Gratis)Tekøkken
5
Deluxe-studiolejlighed - ved havet (Elite)
Værelsesoplysninger
1 Stor Dobbeltseng
og 1 Sovesofa
Sover 4
AltanKlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelse
7
Suite, 1 Bedroom, Ocean View (Elite)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
AltanKlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelse
Gæsteanmeldelser af El Cid La Ceiba Beach Hotel
7.7
God
Baseret på 999 verificerede anmeldelser
Hvem overnatter her?
Business
1%
Par
46%
Familie
31%
Gruppe
16%
Solorejsende
3%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På El Cid La Ceiba Beach roser rejsende det venlige personale, den lette adgang til snorkling og dykning direkte fra stedet samt den bekvemme beliggenhed i nærheden af krydstogthavnen. De påpeger dog også, at poolen er lille, stranden er begrænset og stenet, og værelserne er lidt slidte med lejlighedsvise vedligeholdelsesproblemer.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På El Cid La Ceiba Beach roser rejsende det venlige personale, den lette adgang til snorkling og dykning direkte fra stedet samt den bekvemme beliggenhed i nærheden af krydstogthavnen. De påpeger dog også, at poolen er lille, stranden er begrænset og stenet, og værelserne er lidt slidte med lejlighedsvise vedligeholdelsesproblemer.
Renligheden roses ofte, men nogle beretter om inkonsekvent service, uforudsete tillægsgebyrer som f.eks. Wi-Fi eller resortgebyrer, samt forvirrende begrænsninger i forbindelse med All Inclusive-opholdet. Madkvaliteten vurderes hyppigt som meget god, især retter fra menukortet, men udvalget i buffeten og den enkelte restaurant på stedet giver blandede tilbagemeldinger. Beliggenheden tæt på krydstogtkajerne betyder udsigt til store skibe og lejlighedsvis mange mennesker i løbet af dagen, mens aftenen i nærheden kan virke rolig, når skibene er afgået. Forvent en lille, venlig base ved vandet, som er velegnet til dykkere og afslappede ophold.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Lille, boutique-præget sted med én pool, en stenet badefront til snorkling og en swim-up bar; der er solsenge og håndklædeservice til rådighed. Nogle bemærker begrænset plads på stranden, ekstra gebyrer som f.eks. betalt Wi-Fi og få aftenaktiviteter.
Relaterede gæsteanmeldelser
8
Kelli
1. mar. 2025
·
Overnattede 10 nætter
Very nice and excellent food and snorkeling! The massage was great and bellhop guys are helpful!
Very nice and excellent food and snorkeling! The massage was great and bellhop guys are helpful!
8
Penny Marie
27. sep. 2025
·
Overnattede 7 nætter
Highly recommend getting a massage while on property. Staff was very nice and attentive. Food was good with plenty of options despite only having one restaurant available. Furniture in room was outdated but functional. Great stay and of course, the views and accessibility to the water was fantastic!
Highly recommend getting a massage while on property. Staff was very nice and attentive. Food was good with plenty of options despite only having one restaurant available. Furniture in room was outdated but functional. Great stay and of course, the views and accessibility to the water was fantastic!
8
Lisa
10. nov. 2025
·
Overnattede 5 nætter
Easy access to dive boats, staff very nice & accommodating. Swim up jacuzzi bar was nice. Lots of chairs around the pool & beach, towel service. Some small maintenance issues in our room, which staff attended to immediately, & moved us to another room. All was good after that.
Easy access to dive boats, staff very nice & accommodating. Swim up jacuzzi bar was nice. Lots of chairs around the pool & beach, towel service. Some small maintenance issues in our room, which staff attended to immediately, & moved us to another room. All was good after that.
10
Jason
8. maj 2024
·
Overnattede 5 nætter
The location is great as it's next to the cruise terminal so a lot of shopping and eating nearby if you chose to leave the property. The food is great at the property so I never ate outside the resort. The one improvement would be the bar service around the pool. There is only 1 bar and not enough server walking around getting drink orders. The swim up bar is attached to the hot tub not the pool. If you are in the pool and and want another drink, most times I had to get out of the pool and go up to the bar.
The location is great as it's next to the cruise terminal so a lot of shopping and eating nearby if you chose to leave the property. The food is great at the property so I never ate outside the resort. The one improvement would be the bar service around the pool. There is only 1 bar and not enough server walking around getting drink orders. The swim up bar is attached to the hot tub not the pool. If you are in the pool and and want another drink, most times I had to get out of the pool and go up to the bar.
8
Shafquat
30. apr. 2023
·
Overnattede 3 nætter
They need to give free WiFi. Thats a rip off to pay $10 per device every single day for WIFI
They need to give free WiFi. Thats a rip off to pay $10 per device every single day for WIFI
10
Charles
31. jul. 2025
·
Overnattede 1 nat
Loved this property with all the amenities, ie pool, beach, ocean swim area. Stall was courteous and helpful. Perfectly located next to cruise ship harbor where we met friends who were sailing.
Loved this property with all the amenities, ie pool, beach, ocean swim area. Stall was courteous and helpful. Perfectly located next to cruise ship harbor where we met friends who were sailing.
8
Tod
17. maj 2024
·
First, the positives. Balcony room was huge. Two full bathrooms and in great shape. Bed was very comfortable if you like a pillow top mattress. A/C worked great. Even though just one restaurant and bar with the all inclusive, the food was good with lots of choices. The staff was friendly and the resort was super clean. Now the negatives. The beach is tiny and rocky and shoes are needed to walk in. All the drinks we had from the bar tasted like they used mixes with artificial sweetener. They just had that weird aftertaste. I like my beer and American whiskeys and bourbons. They only had two types of Mexican beer on tap that was all your beer choices. No American whiskey or bourbons on the basic all-inclusive. For an additional $35 a day per person, you could get Jim Beam or Jack Daniels but that’s it. I would expect a really top shelf bourbon for that much extra. Before check-in, their website and Travelocity said they charged $15 a day for an “Environmental Fee”, but they tried charging the environmental fee as well as a couple small others for $19 a day. Travelocity and their website never mentioned these additional fees. They finally had me sign a paper that let me take $2 off a day, but still stuck me with $17. Not a lot of money, but it just felt like they were trying to gig you for all they could. They tried upcharging for lots of drinks and food. Wi-Fi wasn’t free if we hadn’t gotten a room upgrade. El Cid wasn’t terrible but we’ll try a different place next time.
First, the positives. Balcony room was huge. Two full bathrooms and in great shape. Bed was very comfortable if you like a pillow top mattress. A/C worked great. Even though just one restaurant and bar with the all inclusive, the food was good with lots of choices. The staff was friendly and the resort was super clean. Now the negatives. The beach is tiny and rocky and shoes are needed to walk in. All the drinks we had from the bar tasted like they used mixes with artificial sweetener. They just had that weird aftertaste. I like my beer and American whiskeys and bourbons. They only had two types of Mexican beer on tap that was all your beer choices. No American whiskey or bourbons on the basic all-inclusive. For an additional $35 a day per person, you could get Jim Beam or Jack Daniels but that’s it. I would expect a really top shelf bourbon for that much extra. Before check-in, their website and Travelocity said they charged $15 a day for an “Environmental Fee”, but they tried charging the environmental fee as well as a couple small others for $19 a day. Travelocity and their website never mentioned these additional fees. They finally had me sign a paper that let me take $2 off a day, but still stuck me with $17. Not a lot of money, but it just felt like they were trying to gig you for all they could. They tried upcharging for lots of drinks and food. Wi-Fi wasn’t free if we hadn’t gotten a room upgrade. El Cid wasn’t terrible but we’ll try a different place next time.
8
Lucinda
23. feb. 2025
·
Overnattede 5 nætter
Great hotel but even better service. No beach to walk on but great snorkeling right there. Good was good. Service is amazing. They bring your drinks and food right to you on the beach.
Great hotel but even better service. No beach to walk on but great snorkeling right there. Good was good. Service is amazing. They bring your drinks and food right to you on the beach.
8
Jewell
27. mar. 2025
·
Overnattede 4 nætter
The property from the front is very run down and old and the sidewalk/parking lot is broken down with holes and broken concrete. The staff is wonderful. No beach I repeat NO BEACH even though it’s a beach resort there is no beach. We had to pay $80 to go to San Francisco beach club. Taxis are anywhere from 10-20 each way. No bus system. We did enjoy the cruise ships coming and going. Only one restaurant. No evening entertainment except for karaoke. Limited food and drink choices. Again it was clean staff was great. Very small property.
The property from the front is very run down and old and the sidewalk/parking lot is broken down with holes and broken concrete. The staff is wonderful. No beach I repeat NO BEACH even though it’s a beach resort there is no beach. We had to pay $80 to go to San Francisco beach club. Taxis are anywhere from 10-20 each way. No bus system. We did enjoy the cruise ships coming and going. Only one restaurant. No evening entertainment except for karaoke. Limited food and drink choices. Again it was clean staff was great. Very small property.
8
Reese
6. okt. 2025
·
Overnattede 5 nætter
Good experience. The "All Inclusive" food offering was decent. Staff were very good. Room was not fancy, but clean and nice enough. Only one pool and fairly small. We mainly use the hotel for a place to eat and sleep while not scuba diving and it worked for that.
Good experience. The "All Inclusive" food offering was decent. Staff were very good. Room was not fancy, but clean and nice enough. Only one pool and fairly small. We mainly use the hotel for a place to eat and sleep while not scuba diving and it worked for that.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Beskrives ofte som rent, og housekeeping holder værelser og område pænt. Nogle gæster har rapporteret muggen lugt, lækager eller manglende rengøring af værelser og håndklæder.
Relaterede gæsteanmeldelser
10
Brandon
14. okt. 2025
·
Overnattede 5 nætter
Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.
Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.
4
CLARISA ITZEL
16. jun. 2025
·
Overnattede 2 nætter
El atención por parte del personal fue pésimo, me maltrataron, la relación calidad precio es muy malo, la comida insípida sin sabor por el precio que se paga, se espera unos alimentos en buen estado y sabor, nunca realizaron la limpieza a la habitación, dejaron ropa sucio y platos con restos de comida de otros huéspedes por más de un dia, en el pasillo, la piscina sucia con restos de comida
El atención por parte del personal fue pésimo, me maltrataron, la relación calidad precio es muy malo, la comida insípida sin sabor por el precio que se paga, se espera unos alimentos en buen estado y sabor, nunca realizaron la limpieza a la habitación, dejaron ropa sucio y platos con restos de comida de otros huéspedes por más de un dia, en el pasillo, la piscina sucia con restos de comida
6
Ignacio
24. apr. 2025
·
Overnattede 7 nætter
Food was excellent. The hotel is old. The room had a musty smell and also leaked.
Food was excellent. The hotel is old. The room had a musty smell and also leaked.
6
Dwayne
24. apr. 2025
·
Overnattede 4 nætter
Good snorkeling on property. Room outdated and musty smelling
Good snorkeling on property. Room outdated and musty smelling
8
Nicole
28. jun. 2024
·
Overnattede 5 nætter
We stayed on the 12th floor and had a beautiful view of the ocean. Every thing was good until it rained and we had a leak in our ceiling. We told the front desk but they didn’t do anything. We had to lay towels on the floor around the room to sop up the water.
We stayed on the 12th floor and had a beautiful view of the ocean. Every thing was good until it rained and we had a leak in our ceiling. We told the front desk but they didn’t do anything. We had to lay towels on the floor around the room to sop up the water.
10
Amanda
19. apr. 2025
·
Overnattede 4 nætter
I had a fantastic stay at El Cid La Ceiba! Everything was spotless, the staff were so friendly, and the food was always fresh. Roger, the activities director, was amazing — I even won pearl earrings at bingo! I treated myself to massages by the beach and loved relaxing in the hammocks by the ocean. I can’t wait to come back!
I had a fantastic stay at El Cid La Ceiba! Everything was spotless, the staff were so friendly, and the food was always fresh. Roger, the activities director, was amazing — I even won pearl earrings at bingo! I treated myself to massages by the beach and loved relaxing in the hammocks by the ocean. I can’t wait to come back!
8
Cara
25. okt. 2025
·
Overnattede 5 nætter
We had a great time at El CID La Ceiba. The staff really make this place wonderful. Everyone we encountered was friendly and had a big smile on their face. The rooms are a little dated but they were clean and that’s all I really care about.
We had a great time at El CID La Ceiba. The staff really make this place wonderful. Everyone we encountered was friendly and had a big smile on their face. The rooms are a little dated but they were clean and that’s all I really care about.
10
Lisa Karen
4. sep. 2025
·
Overnattede 7 nætter
Wonderful hotel, with the staff making it that way. The food is excellent, both the choices and the quality. All the employees are very friendly and helpful. Rooms are the best, with cold AC, hot water in the shower, and always clean.
Wonderful hotel, with the staff making it that way. The food is excellent, both the choices and the quality. All the employees are very friendly and helpful. Rooms are the best, with cold AC, hot water in the shower, and always clean.
6
Roberto Carlos Bravo
21. nov. 2023
·
Overnattede 2 nætter
Es una propiedad con varios años y es muy perceptible cuando uno llega (Se ve totalmente diferente a las fotos que tienen publicadas), desafortunadamente la habitación que nos asignaron olía mucho a humedad y cuando se prendía el aire acondicionado hacía demasiado ruido y olía más a humedad la habitación.
Es una propiedad con varios años y es muy perceptible cuando uno llega (Se ve totalmente diferente a las fotos que tienen publicadas), desafortunadamente la habitación que nos asignaron olía mucho a humedad y cuando se prendía el aire acondicionado hacía demasiado ruido y olía más a humedad la habitación.
10
Carla
9. okt. 2025
·
Overnattede 7 nætter
Our sole purpose is scuba diving. We enjoy staying at El Cid/La Ceiba as the property is always clean and the staff are always welcoming and warm.
Our sole purpose is scuba diving. We enjoy staying at El Cid/La Ceiba as the property is always clean and the staff are always welcoming and warm.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Mange værelser er rummelige med balkon og havudsigt; suiter med tekøkken er tilgængelige, og AC fungerer generelt godt. Indretningen virker forældet på nogle, og flere anmeldelser nævner muggen fugtighed, vedligeholdelsesproblemer, hårde eller slidte senge, lækager og lejlighedsvis støj fra byggearbejde.
Relaterede gæsteanmeldelser
10
Kiyoe
30. mar. 2025
·
Overnattede 7 nætter
Great staff, everyone is very friendly. Good food plenty of options, we enjoyed every meal at the beautiful ocean front restaurant. The room was spacious with a balcony of a million dollar view. We wish to come back soon.
Great staff, everyone is very friendly. Good food plenty of options, we enjoyed every meal at the beautiful ocean front restaurant. The room was spacious with a balcony of a million dollar view. We wish to come back soon.
6
Darwin Gene
12. nov. 2025
·
Overnattede 8 nætter
Maintenance was needed on many areas of the toom. Shower pole was loose, shower curtain didn’t stay closed. Pressure was very more. Cleaning teams were outstanding - Brenda did an amazing job
Maintenance was needed on many areas of the toom. Shower pole was loose, shower curtain didn’t stay closed. Pressure was very more. Cleaning teams were outstanding - Brenda did an amazing job
10
Maribel
31. jul. 2025
·
Overnattede 3 nætter
I love the space , the room had a jacuzzi and kitchen a comfortable sofa bed and a separate bedroom, the food was delicious and there was a variety of food options, the staff was really friendly I also loved the snorkeling area and the amazing view from my room, I will definitely come back again
I love the space , the room had a jacuzzi and kitchen a comfortable sofa bed and a separate bedroom, the food was delicious and there was a variety of food options, the staff was really friendly I also loved the snorkeling area and the amazing view from my room, I will definitely come back again
2
bertha
25. sep. 2024
·
Overnattede 5 nætter
Truely worst stay. The room was like staying in a dark cave. The room was freezing cold and the bathroom like a sonna. The lock to the balcony door was broken. There were no towels in bathroom. . After the storm Saturday night we woke up to flooding in bathroom floor from under the sink area. Housekeeping brought us dirty towels on Sunday since again they had not put towels in the room. This was to be our 45th anniversary trip and sadly it has been disappointing. It appears that we were given a room in part of the hotel still being worked on from all the noise hammering and drilling . I certainly will write to their cororate office for such unprofessional hospitality we received.
Truely worst stay. The room was like staying in a dark cave. The room was freezing cold and the bathroom like a sonna. The lock to the balcony door was broken. There were no towels in bathroom. . After the storm Saturday night we woke up to flooding in bathroom floor from under the sink area. Housekeeping brought us dirty towels on Sunday since again they had not put towels in the room. This was to be our 45th anniversary trip and sadly it has been disappointing. It appears that we were given a room in part of the hotel still being worked on from all the noise hammering and drilling . I certainly will write to their cororate office for such unprofessional hospitality we received.
6
Dwayne
24. apr. 2025
·
Overnattede 4 nætter
Good snorkeling on property. Room outdated and musty smelling
Good snorkeling on property. Room outdated and musty smelling
8
Nicole
28. jun. 2024
·
Overnattede 5 nætter
We stayed on the 12th floor and had a beautiful view of the ocean. Every thing was good until it rained and we had a leak in our ceiling. We told the front desk but they didn’t do anything. We had to lay towels on the floor around the room to sop up the water.
We stayed on the 12th floor and had a beautiful view of the ocean. Every thing was good until it rained and we had a leak in our ceiling. We told the front desk but they didn’t do anything. We had to lay towels on the floor around the room to sop up the water.
4
Shelby
26. aug. 2025
·
Overnattede 8 nætter
The property and Room needed general maintenance. The curtain didn't close all the way. The shower head was faulty. The bathroom faucet only had hot water, which became unsafe pretty fast. Front door wouldn't properly close unless you slammed it. Food was hit or miss at the restaurant as well as the wait staff. Some were above and beyond others were lacking.
The property and Room needed general maintenance. The curtain didn't close all the way. The shower head was faulty. The bathroom faucet only had hot water, which became unsafe pretty fast. Front door wouldn't properly close unless you slammed it. Food was hit or miss at the restaurant as well as the wait staff. Some were above and beyond others were lacking.
10
Marajhin
5. aug. 2025
·
Overnattede 2 nætter
The bed was very comfortable and glad they offer the aromatics for the pillows and love the many good options that was available
The bed was very comfortable and glad they offer the aromatics for the pillows and love the many good options that was available
10
Timothy
6. sep. 2025
·
Overnattede 1 nat
We have stayed at 3 different properties in Cozumel. Park Royal: nice room but terrible food. Hotel Cozumel: room was dated but comfortable and Good Food. El CID: The best! The room was clean and comfortable. The food was great (I always stick to fish, chicken, or pork in Mexico as a rule, no beef.) Every plate of food I had was fantastic. The service was great. Bed was comfy and the snorkeling was fantastic! I highly recommend El CID.
We have stayed at 3 different properties in Cozumel. Park Royal: nice room but terrible food. Hotel Cozumel: room was dated but comfortable and Good Food. El CID: The best! The room was clean and comfortable. The food was great (I always stick to fish, chicken, or pork in Mexico as a rule, no beef.) Every plate of food I had was fantastic. The service was great. Bed was comfy and the snorkeling was fantastic! I highly recommend El CID.
8
Robert
2. jul. 2024
·
Overnattede 4 nætter
The resort is small and quiet. My wife and I were looking for peace and quiet in a beautiful setting and we got exactly what we wanted. There is only 1 restaurant but the food is good, the service is good and the rooms were clean and comfortable. We had a 1 bedroom suite and we were happy with the room. The AC will freeze you out it works so well, the beds are comfortable and the resort is quiet at night. For the price this place is really hard to beat. We will come back again.
The resort is small and quiet. My wife and I were looking for peace and quiet in a beautiful setting and we got exactly what we wanted. There is only 1 restaurant but the food is good, the service is good and the rooms were clean and comfortable. We had a 1 bedroom suite and we were happy with the room. The AC will freeze you out it works so well, the beds are comfortable and the resort is quiet at night. For the price this place is really hard to beat. We will come back again.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Servicen roses bredt som venlig og imødekommende, hvor personalet ofte løser problemer og skaber en hyggelig atmosfære. Nogle gæster rapporterer inkonsekvent eller langsom service, lejlighedsvis uhøflighed eller overopkrævning samt misforståelser ved check-in eller med hensyn til faciliteter.
Relaterede gæsteanmeldelser
10
Brandon
14. okt. 2025
·
Overnattede 5 nætter
Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.
Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.
10
Mary
26. mar. 2025
·
Overnattede 7 nætter
Staff is friendly and service is incredible
Staff is friendly and service is incredible
8
Paul Daniel
30. maj 2025
·
Overnattede 10 nætter
We have stayed here several times and love this resort! It’s small, clean, and has a beautiful view!! The service is usually amazing but on the last day it was terrible! We sat on the beach and not one person came to offer us drinks or food! For over 5 hours….this is not the norm for them and we were shocked!
We have stayed here several times and love this resort! It’s small, clean, and has a beautiful view!! The service is usually amazing but on the last day it was terrible! We sat on the beach and not one person came to offer us drinks or food! For over 5 hours….this is not the norm for them and we were shocked!
10
Alex
16. jul. 2025
·
Overnattede 1 nat
Jose from the bar had a smile at all times, Noemi, and the two Victors from the wait staff. Rodibel from room cleaning. But the most of all Angela from the from desk was the best always helping my family. The property is the best.
Jose from the bar had a smile at all times, Noemi, and the two Victors from the wait staff. Rodibel from room cleaning. But the most of all Angela from the from desk was the best always helping my family. The property is the best.
10
Carrie
16. jul. 2025
·
Overnattede 6 nætter
The employees are so helpful. Armando and Ari are the best. Roger did a good job with activities. The people at the front desk were all helpful although I did not get their names. Restaurant servers were very helpful and friendly as well. Becky and Viktor are very good.
The employees are so helpful. Armando and Ari are the best. Roger did a good job with activities. The people at the front desk were all helpful although I did not get their names. Restaurant servers were very helpful and friendly as well. Becky and Viktor are very good.
8
Cara
25. okt. 2025
·
Overnattede 5 nætter
We had a great time at El CID La Ceiba. The staff really make this place wonderful. Everyone we encountered was friendly and had a big smile on their face. The rooms are a little dated but they were clean and that’s all I really care about.
We had a great time at El CID La Ceiba. The staff really make this place wonderful. Everyone we encountered was friendly and had a big smile on their face. The rooms are a little dated but they were clean and that’s all I really care about.
4
Mario
6. mar. 2025
·
Overnattede 1 nat
Stayed one night to test this hotel for a long stay - i decided that i will not stay longer, reasons: 1. My bed linen ware not chnaged, so in night i needed to go to reception and they had to chnage bed linens - which ware full of stains!!! 2. Food is good if you are American - and underadverage iof you are Grench, Spanish, Italian 3. They had people doing work on the building - so in the morning i had people going down by ropes on the balcony - no one dvised me that someoen will be on my balcony 4. Hotel is outdated 5. Price i paid for all inclusive was high comparasing to overall value of my stay
Stayed one night to test this hotel for a long stay - i decided that i will not stay longer, reasons: 1. My bed linen ware not chnaged, so in night i needed to go to reception and they had to chnage bed linens - which ware full of stains!!! 2. Food is good if you are American - and underadverage iof you are Grench, Spanish, Italian 3. They had people doing work on the building - so in the morning i had people going down by ropes on the balcony - no one dvised me that someoen will be on my balcony 4. Hotel is outdated 5. Price i paid for all inclusive was high comparasing to overall value of my stay
2
Bruno
3. nov. 2024
·
Overnattede 3 nætter
Front desk don’t know nothing, really hard to have service at the pool and beach. Security guard damaged my rental scooter and they don’t want to be responsible about it, I’m really upset, terrible hotel
Front desk don’t know nothing, really hard to have service at the pool and beach. Security guard damaged my rental scooter and they don’t want to be responsible about it, I’m really upset, terrible hotel
10
Kathryn
3. feb. 2026
·
Overnattede 5 nætter
This was the perfect location to have a vacation. Staff, rooms, activities were outstanding. Concierge Emilio was awesome attending to even the smallest request immediately and efficiently. Location was walking distance from shopping and attractions.
This was the perfect location to have a vacation. Staff, rooms, activities were outstanding. Concierge Emilio was awesome attending to even the smallest request immediately and efficiently. Location was walking distance from shopping and attractions.
10
Ernest Arthur Wilbur
31. okt. 2025
·
Overnattede 7 nætter
Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.
Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Ligger ved siden af krydstogtterminalerne med shopping i nærheden og let adgang til dykkerbåde; taxaer eller en kort tur til centrum. Flere påpeger trængsel og begrænset udsigt, når skibe er i havn, og begrænset natteliv i nærheden, når de er afgået.
Relaterede gæsteanmeldelser
10
Brandon
14. okt. 2025
·
Overnattede 5 nætter
Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.
Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.
10
Carlyn
19. mar. 2024
·
Overnattede 2 nætter
Really good location, near shops and ships. Fun to watch ships. One not so good thing is shops schedule is ships schedule.
Really good location, near shops and ships. Fun to watch ships. One not so good thing is shops schedule is ships schedule.
10
Charles
31. jul. 2025
·
Overnattede 1 nat
Loved this property with all the amenities, ie pool, beach, ocean swim area. Stall was courteous and helpful. Perfectly located next to cruise ship harbor where we met friends who were sailing.
Loved this property with all the amenities, ie pool, beach, ocean swim area. Stall was courteous and helpful. Perfectly located next to cruise ship harbor where we met friends who were sailing.
10
Robert A
10. nov. 2025
·
Overnattede 7 nætter
El CID was great the resort is in a great location convenient to down town. The staff was outstanding and accommodating. Out standing food selections. No need to go anywhere else
El CID was great the resort is in a great location convenient to down town. The staff was outstanding and accommodating. Out standing food selections. No need to go anywhere else
10
Valerie
4. sep. 2024
·
Overnattede 4 nætter
Stayed at El Cid many times, like the location with shopping and transportation options within short walking deistance. On the ocean side. most all rooms have ocean views, snorkeling right there within a few steps on property. Small family like atmosphere as opposed to the mega resorts, but still has all the amenities as larger resorts.
Stayed at El Cid many times, like the location with shopping and transportation options within short walking deistance. On the ocean side. most all rooms have ocean views, snorkeling right there within a few steps on property. Small family like atmosphere as opposed to the mega resorts, but still has all the amenities as larger resorts.
8
Michael John
14. sep. 2024
·
Overnattede 10 nætter
Close to cruise ship malls
Close to cruise ship malls
10
Richard
4. okt. 2024
·
Overnattede 2 nætter
The hotel staff accommodated our request to put us in the north section of the hotel. We visit often and they remember us and make us feel at home. This property is very convenient for us to get to Marina Fonatur
The hotel staff accommodated our request to put us in the north section of the hotel. We visit often and they remember us and make us feel at home. This property is very convenient for us to get to Marina Fonatur
10
Kathryn
3. feb. 2026
·
Overnattede 5 nætter
This was the perfect location to have a vacation. Staff, rooms, activities were outstanding. Concierge Emilio was awesome attending to even the smallest request immediately and efficiently. Location was walking distance from shopping and attractions.
This was the perfect location to have a vacation. Staff, rooms, activities were outstanding. Concierge Emilio was awesome attending to even the smallest request immediately and efficiently. Location was walking distance from shopping and attractions.
8
Dion
20. jan. 2025
·
Overnattede 8 nætter
Stayed here for 8 days very clean and nice place. The island is super safe we felt safe going out for a walk at night no problem. One thing to complain is the whole island is catered towards the cruise ships so at 6 everything shuts down and the night life boring besides going for a nice walk. Highly recommend for someone who just wants a relaxing vacation and not wanting to go out and party.
Stayed here for 8 days very clean and nice place. The island is super safe we felt safe going out for a walk at night no problem. One thing to complain is the whole island is catered towards the cruise ships so at 6 everything shuts down and the night life boring besides going for a nice walk. Highly recommend for someone who just wants a relaxing vacation and not wanting to go out and party.
8
Ben
6. aug. 2025
·
Overnattede 1 nat
This property is next to the cruise ship port, perfect for business travelers visiting the ports. A bit out dated decor but really nice staff, clean, and restaurant has good food. Area doesn’t have much to do since it’s not located on a real beach front area or the main town of Cozumel. It works for a quick trip and/or Business trip
This property is next to the cruise ship port, perfect for business travelers visiting the ports. A bit out dated decor but really nice staff, clean, and restaurant has good food. Area doesn’t have much to do since it’s not located on a real beach front area or the main town of Cozumel. It works for a quick trip and/or Business trip
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Mange gæster vurderer maden som meget god, især retter tilberedt efter bestilling. Tilbagemeldingerne om buffeten, udvalget, den enkelte restaurant og gebyrer for premium drikkevarer er blandede, og nogle rapporterer begrænsninger i visse All Inclusive-ophold.
Relaterede gæsteanmeldelser
4
Susan
23. aug. 2024
·
Overnattede 7 nætter
The food is atrocious! Coffee is undrinkable. We were on all inclusive and had to have bad buffets everyday. In a week we NEVER got to order from the menu!!! We love the dive operation which is why we come here. Our dive master Jonathan is great.
The food is atrocious! Coffee is undrinkable. We were on all inclusive and had to have bad buffets everyday. In a week we NEVER got to order from the menu!!! We love the dive operation which is why we come here. Our dive master Jonathan is great.
10
Edward D
9. jun. 2025
·
Overnattede 9 nætter
We love El Cid La Ceiba, primarily because the food is better than any other place we have stayed in Cozumel. Mind you, we do the all inclusive that allows us to order from the menu, in addition to the buffet. Sometimes the buffet is not that appealing, and the food from the menu has failed to disappoint us. The rest of the facilities are ok, but nothing special. If you are looking for luxury, this place isn't it. But it is real good. Don't have any issues with it.
We love El Cid La Ceiba, primarily because the food is better than any other place we have stayed in Cozumel. Mind you, we do the all inclusive that allows us to order from the menu, in addition to the buffet. Sometimes the buffet is not that appealing, and the food from the menu has failed to disappoint us. The rest of the facilities are ok, but nothing special. If you are looking for luxury, this place isn't it. But it is real good. Don't have any issues with it.
10
RICHARD
6. jul. 2025
·
Overnattede 7 nætter
Way Better than we expected for the price. Room was spacious with large bathroom and comfortable bed , balcony was adequate for the two of us with a nice view. Best food we’ve ever eaten in an all inclusive, variety and quality. Drinks were what we expected for all inclusive. Service was okay, not bad service but not excellent. Communication was the issue. We speak no Spanish and their English wasn’t great.
Way Better than we expected for the price. Room was spacious with large bathroom and comfortable bed , balcony was adequate for the two of us with a nice view. Best food we’ve ever eaten in an all inclusive, variety and quality. Drinks were what we expected for all inclusive. Service was okay, not bad service but not excellent. Communication was the issue. We speak no Spanish and their English wasn’t great.
8
Calvin Leo
11. nov. 2025
·
Overnattede 4 nætter
Food was okay. Dive shop wasn’t very helpful so I used another dive shop.
Food was okay. Dive shop wasn’t very helpful so I used another dive shop.
8
Don J
23. nov. 2024
·
Overnattede 3 nætter
Had a little misunderstanding with alcohol. Confused as to what alcohol is on the all inclusive menu. Food was better this time but room for improvement. The international buffet was horrible. Deserts were horrible / breakfast is your best meal.
Had a little misunderstanding with alcohol. Confused as to what alcohol is on the all inclusive menu. Food was better this time but room for improvement. The international buffet was horrible. Deserts were horrible / breakfast is your best meal.
10
Anthony
19. apr. 2025
·
Overnattede 4 nætter
Always an amazing stay at the el cid. We’ve been there. 15 or so times and it never ceases to amaze us. Small quiet place with most of the all inclusive off of a menu, which means it’s cooked fresh to order. We love it!!
Always an amazing stay at the el cid. We’ve been there. 15 or so times and it never ceases to amaze us. Small quiet place with most of the all inclusive off of a menu, which means it’s cooked fresh to order. We love it!!
8
Tod
17. maj 2024
·
First, the positives. Balcony room was huge. Two full bathrooms and in great shape. Bed was very comfortable if you like a pillow top mattress. A/C worked great. Even though just one restaurant and bar with the all inclusive, the food was good with lots of choices. The staff was friendly and the resort was super clean. Now the negatives. The beach is tiny and rocky and shoes are needed to walk in. All the drinks we had from the bar tasted like they used mixes with artificial sweetener. They just had that weird aftertaste. I like my beer and American whiskeys and bourbons. They only had two types of Mexican beer on tap that was all your beer choices. No American whiskey or bourbons on the basic all-inclusive. For an additional $35 a day per person, you could get Jim Beam or Jack Daniels but that’s it. I would expect a really top shelf bourbon for that much extra. Before check-in, their website and Travelocity said they charged $15 a day for an “Environmental Fee”, but they tried charging the environmental fee as well as a couple small others for $19 a day. Travelocity and their website never mentioned these additional fees. They finally had me sign a paper that let me take $2 off a day, but still stuck me with $17. Not a lot of money, but it just felt like they were trying to gig you for all they could. They tried upcharging for lots of drinks and food. Wi-Fi wasn’t free if we hadn’t gotten a room upgrade. El Cid wasn’t terrible but we’ll try a different place next time.
First, the positives. Balcony room was huge. Two full bathrooms and in great shape. Bed was very comfortable if you like a pillow top mattress. A/C worked great. Even though just one restaurant and bar with the all inclusive, the food was good with lots of choices. The staff was friendly and the resort was super clean. Now the negatives. The beach is tiny and rocky and shoes are needed to walk in. All the drinks we had from the bar tasted like they used mixes with artificial sweetener. They just had that weird aftertaste. I like my beer and American whiskeys and bourbons. They only had two types of Mexican beer on tap that was all your beer choices. No American whiskey or bourbons on the basic all-inclusive. For an additional $35 a day per person, you could get Jim Beam or Jack Daniels but that’s it. I would expect a really top shelf bourbon for that much extra. Before check-in, their website and Travelocity said they charged $15 a day for an “Environmental Fee”, but they tried charging the environmental fee as well as a couple small others for $19 a day. Travelocity and their website never mentioned these additional fees. They finally had me sign a paper that let me take $2 off a day, but still stuck me with $17. Not a lot of money, but it just felt like they were trying to gig you for all they could. They tried upcharging for lots of drinks and food. Wi-Fi wasn’t free if we hadn’t gotten a room upgrade. El Cid wasn’t terrible but we’ll try a different place next time.
10
Bruce Thane
3. okt. 2025
·
Overnattede 7 nætter
Great facility and staff. Food was excellent.
Great facility and staff. Food was excellent.
8
Reese
6. okt. 2025
·
Overnattede 5 nætter
Good experience. The "All Inclusive" food offering was decent. Staff were very good. Room was not fancy, but clean and nice enough. Only one pool and fairly small. We mainly use the hotel for a place to eat and sleep while not scuba diving and it worked for that.
Good experience. The "All Inclusive" food offering was decent. Staff were very good. Room was not fancy, but clean and nice enough. Only one pool and fairly small. We mainly use the hotel for a place to eat and sleep while not scuba diving and it worked for that.
10
Ernest Arthur Wilbur
31. okt. 2025
·
Overnattede 7 nætter
Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.
Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
2
John
28. mar. 2023
·
Overnattede 5 nætter
El Cid wants to charge $12 per day PER DEVICE for internet-RIPOFF! One small elevator in operation to serve 12 floors, so be prepared to wait, or take the small emergency stairs. Second elevator is under construction/renovation so enjoy the arc welding and hammer drilling while this is underway. Bed in our room was a Murphy Bed that folded down from it's cabinet and very firm. Required 4 in person requests over two days to get extra pillows to make the Murphy bed comfortable enough to sleep.
El Cid wants to charge $12 per day PER DEVICE for internet-RIPOFF! One small elevator in operation to serve 12 floors, so be prepared to wait, or take the small emergency stairs. Second elevator is under construction/renovation so enjoy the arc welding and hammer drilling while this is underway. Bed in our room was a Murphy Bed that folded down from it's cabinet and very firm. Required 4 in person requests over two days to get extra pillows to make the Murphy bed comfortable enough to sleep.
8
Jenie
26. mar. 2023
·
Overnattede 3 nætter
Bonito y pequeño hotel con adecuadas instalaciones pero con poca atención y amabilidad en restaurante y personal de limpieza
Bonito y pequeño hotel con adecuadas instalaciones pero con poca atención y amabilidad en restaurante y personal de limpieza
4
Paola
13. mar. 2023
·
Overnattede 1 nat
Recepcion muy buena atención y loa chicos de mantenimiento, pero en general poca actitud de servicio y mal la limpueza en habitaciones
Recepcion muy buena atención y loa chicos de mantenimiento, pero en general poca actitud de servicio y mal la limpueza en habitaciones
10
arturo
11. mar. 2023
·
Overnattede 1 nat
Nos gustó mucho el grupo tequila shotnos hizo bailar y cantar muy contenros
Nos gustó mucho el grupo tequila shotnos hizo bailar y cantar muy contenros
4
Mark
1. mar. 2023
·
Overnattede 1 nat
This hotel is in full decline. I have been a supporter and loyal guests for many years but the hotel needs refurbishment of rooms and some public areas. It has a great location with convenient snorkeling. It seems some of the hotel employees are not motivated to offer guests a warm and welcome service. They almost act like security guards and are intrusive. The hotel and staff are trying to grab monies and the daily injection of many cruise ship passengers has diluted the peace, quality of food and drinks. It seems the cruise ship passengers paying for their all inclusive day pass are treated better than the paying hotel guests. The parking was good but too many questions about check in and check out which left a feeling of let's not book here again! I believe most of the hotel employees could do with retraining to understand the paying guests are guests!!! Overall the stay while short was not the best and will not book again. I used to send all my guests here but that will not happen again following this very disappointing stay. They did offer a welcome drink but we were allocated a dirty old room with no view on the 4th floor, avoid this room! 1420. My guests were given a ground floor room close to the pool which was cool but again their feedback was dirty bed sheets, old decir and tired room! The food and drink quality is now very poor and would not eat here. HDB
This hotel is in full decline. I have been a supporter and loyal guests for many years but the hotel needs refurbishment of rooms and some public areas. It has a great location with convenient snorkeling. It seems some of the hotel employees are not motivated to offer guests a warm and welcome service. They almost act like security guards and are intrusive. The hotel and staff are trying to grab monies and the daily injection of many cruise ship passengers has diluted the peace, quality of food and drinks. It seems the cruise ship passengers paying for their all inclusive day pass are treated better than the paying hotel guests. The parking was good but too many questions about check in and check out which left a feeling of let's not book here again! I believe most of the hotel employees could do with retraining to understand the paying guests are guests!!! Overall the stay while short was not the best and will not book again. I used to send all my guests here but that will not happen again following this very disappointing stay. They did offer a welcome drink but we were allocated a dirty old room with no view on the 4th floor, avoid this room! 1420. My guests were given a ground floor room close to the pool which was cool but again their feedback was dirty bed sheets, old decir and tired room! The food and drink quality is now very poor and would not eat here. HDB
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer røgalarm
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette resort inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Det er ikke nødvendigt at have en bil for at komme til og fra dette overnatningssted.
Populære faciliteter
Sauna
Vaskeservice
Elevator
Forretningscenter
Sikkerhedsboks
Have
Generelt
Sauna
Håndklæder
Childcare/Babysitting (surcharge)
Supervised Childcare (surcharge)
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Wheelchair-Accessible Spa
Wheelchairs Available (on site)
Aktiviteter
Have
Golfbane (i nærheden)
Dykning
Windsurfing
Fiskeri
Ridning
Legeplads
Tennisbaner - udendørs
Kajakroning
Ecotours på stedet
Fitness faciliteter
Børnepool
Beach Umbrellas
Full-Service Spa
Pool Umbrellas
Spa Services (on site)
Television in Common Areas
Tennis Courts (on site)
Serviceydelser
Forretningscenter
Elevator
Sikkerhedsboks
Vaskeservice
Opbevaring af bagage
Rygeområde
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Banquet Hall
Computer Station
Concierge Services
Gift Shops or Newsstand
Laundry Facilities
Porter/Bellhop
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Parkering
Scooter/Knallertudlejning udlejning på stedet