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El Cid La Ceiba Beach Hotel

From

622 USD

a notte

El Cid La Ceiba Beach Hotel - Image 1

El Cid La Ceiba Beach Hotel - Camera

El Cid La Ceiba Beach Hotel - Camera

El Cid La Ceiba Beach Hotel - Vista dalla camera

El Cid La Ceiba Beach Hotel - Reception

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From

622 USD

a notte

Informazioni su questa struttura

Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Scegli dall'ampia selezione di servizi ricreativi, che includono una piscina all'aperto, un campo da tennis all'ap...

Servizi

Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Scegli dall'ampia selezione di servizi ricreativi, che includono una piscina all'aperto, un campo da tennis all'aperto e una sauna. Questo resort dispone, inoltre, di servizi di concierge, un servizio babysitter a pagamento e negozi di articoli da regalo/edicole.

Servizi per le aziende

Potrai usufruire di un business center aperto 24 ore su 24, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24.

Ristorazione

Mangia un boccone da La Chopa Loca Restaurant, uno dei 2 ristoranti disponibili presso un resort, oppure non uscire e approfitta del servizio in camera. Rilassati con il tuo drink preferito presso un bar/lounge e un bar a bordo piscina.

Camere

Nelle 6 camere con aria condizionata della struttura ti sentirai come a casa. Grazie ad un comodo letto con copriletto in piuma e biancheria da letto di alta qualità dormirai sonni tranquilli. Le camere sono dotate di balcone. La TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di vasca o doccia, set di cortesia gratuiti e asciugacapelli.

Posizione

El Cid La Ceiba Beach Hotel, una struttura sulla spiaggia a Cozumel, si trova a meno di un quarto d'ora di guida da Terminal Maritima De Cozumel e da Spiaggia del Paradiso. Questo resort sulla spiaggia dista 28 km da Parco tematico Xplor e 28,8 km da Parco eco-archeologico Xcaret.

Nelle vicinanze

Parco Nazionale di Arrecifes de Cozumel(0.2 miglia)
Cozumel Marine World(0.2 miglia)
Terminal Marittimo Puerta Maya(0.3 miglia)
Centro Commerciale Royal Village(0.3 miglia)
Planetario Cha'an Ka'an di Cozumel(0.4 miglia)
Scogliera di Villa Blanca(0.6 miglia)
Playa Caletita(0.6 miglia)
Spiaggia di Stingray(0.9 miglia)
We B Divin' Cozumel(1.3 miglia)
Chiesa Onde di Grazia(1.7 miglia)
Palacio Municipal(2 miglia)
Piazza Punta Langosta(2.2 miglia)
Terminal Crociere Punta Langosta(2.2 miglia)
Statua di Rafael E. Melgar(2.6 miglia)
Spiaggia di Uvas(2.7 miglia)
L'aeroporto internazionale più vicino è Aeroporto Internazionale di Cozumel (CZM)(4.2 miglia)

Sauna
Servizio lavanderia
Ascensore
Business center
Cassetta di sicurezza
Giardino

Posizione

Carratera A Chankanaab Km 4 5, Quintana Roo, Messico

Parco Nazionale di Arrecifes de Cozumel (0.2 miglia)

Cozumel Marine World (0.2 miglia)

Terminal Marittimo Puerta Maya (0.3 miglia)

Centro Commerciale Royal Village (0.3 miglia)

Planetario Cha'an Ka'an di Cozumel (0.4 miglia)

Scogliera di Villa Blanca (0.6 miglia)

Altre informazioni sulla posizione

Opzioni camera

11

Camera Deluxe, vista giardino

Dettagli della camera

1 Letto Matrimoniale Grande

e

1 Divano Letto

Posti letto: 4

283 ft²

Balcone

Aria condizionata

Brandine o letti supplementari (gratuiti)

Bagno privato

5

Camera Deluxe, vista oceano

Dettagli della camera

1 Letto Matrimoniale Grande

e

1 Divano Letto

Posti letto: 4

280 ft²

Balcone

Aria condizionata

Brandine o letti supplementari (gratuiti)

Bagno privato

7

Suite, 1 Bedroom, Garden View

Dettagli della camera

1 Letto Matrimoniale Extra Large

e

1 Divano Letto

Posti letto: 4

570 ft²

Balcone

Aria condizionata

Brandine o letti supplementari (gratuiti)

Angolo cottura

5

Monolocale Deluxe, fronte oceano (Elite)

Dettagli della camera

1 Letto Matrimoniale Grande

e

1 Divano Letto

Posti letto: 4

Balcone

Aria condizionata

Brandine o letti supplementari (gratuiti)

Bagno privato

7

Suite, 1 Bedroom, Ocean View (Elite)

Dettagli della camera

1 Letto Matrimoniale Extra Large

e

1 Divano Letto

Posti letto: 4

Balcone

Aria condizionata

Brandine o letti supplementari (gratuiti)

Bagno privato

Recensioni degli ospiti su El Cid La Ceiba Beach Hotel

7.7

Buono

Sulla base di 999 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

1%

In coppia

46%

Famiglia

31%

Gruppo

16%

In solitaria

3%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

All'El Cid La Ceiba Beach, i viaggiatori apprezzano la cordialità del personale, la facilità di accesso allo snorkeling e alle immersioni direttamente dalla struttura e la posizione comoda rispetto al porto crociere, pur notando una piscina piccola, una spiaggia limitata e rocciosa e camere datate con occasionali problemi di manutenzione.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

All'El Cid La Ceiba Beach, i viaggiatori apprezzano la cordialità del personale, la facilità di accesso allo snorkeling e alle immersioni direttamente dalla struttura e la posizione comoda rispetto al porto crociere, pur notando una piscina piccola, una spiaggia limitata e rocciosa e camere datate con occasionali problemi di manutenzione.

La pulizia è comunemente elogiata, anche se alcuni segnalano un servizio incostante, costi aggiuntivi imprevisti come il Wi-Fi o le tasse di soggiorno e limitazioni poco chiare nei piani all-inclusive. La qualità del cibo è frequentemente valutata come molto buona, soprattutto per quanto riguarda le pietanze del menu, ma la varietà della colazione a buffet e la presenza di un solo ristorante in loco suscitano pareri contrastanti. La vicinanza ai moli delle crociere significa la possibilità di ammirare le navi e la presenza di un po' di affollamento durante il giorno, mentre la sera nelle vicinanze può regnare la tranquillità una volta che le navi sono salpate. Ci si può aspettare una piccola e accogliente base sul lungomare, adatta a subacquei e a chi cerca una vacanza tranquilla.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Struttura piccola e boutique con una piscina, un tratto di costa roccioso balneabile ideale per lo snorkeling e un bar in piscina; sono disponibili lettini e servizio asciugamani. Alcuni notano una spiaggia poco spaziosa, costi aggiuntivi come il Wi-Fi a pagamento e poche attività serali.

Recensioni degli ospiti correlate

8

Kelli

1 mar 2025

·

Soggiorno di 10 notti

Very nice and excellent food and snorkeling! The massage was great and bellhop guys are helpful!

Very nice and excellent food and snorkeling! The massage was great and bellhop guys are helpful!

8

Penny Marie

27 set 2025

·

Soggiorno di 7 notti

Highly recommend getting a massage while on property. Staff was very nice and attentive. Food was good with plenty of options despite only having one restaurant available. Furniture in room was outdated but functional. Great stay and of course, the views and accessibility to the water was fantastic!

Highly recommend getting a massage while on property. Staff was very nice and attentive. Food was good with plenty of options despite only having one restaurant available. Furniture in room was outdated but functional. Great stay and of course, the views and accessibility to the water was fantastic!

8

Lisa

10 nov 2025

·

Soggiorno di 5 notti

Easy access to dive boats, staff very nice & accommodating. Swim up jacuzzi bar was nice. Lots of chairs around the pool & beach, towel service. Some small maintenance issues in our room, which staff attended to immediately, & moved us to another room. All was good after that.

Easy access to dive boats, staff very nice & accommodating. Swim up jacuzzi bar was nice. Lots of chairs around the pool & beach, towel service. Some small maintenance issues in our room, which staff attended to immediately, & moved us to another room. All was good after that.

10

Jason

8 mag 2024

·

Soggiorno di 5 notti

The location is great as it's next to the cruise terminal so a lot of shopping and eating nearby if you chose to leave the property. The food is great at the property so I never ate outside the resort. The one improvement would be the bar service around the pool. There is only 1 bar and not enough server walking around getting drink orders. The swim up bar is attached to the hot tub not the pool. If you are in the pool and and want another drink, most times I had to get out of the pool and go up to the bar.

The location is great as it's next to the cruise terminal so a lot of shopping and eating nearby if you chose to leave the property. The food is great at the property so I never ate outside the resort. The one improvement would be the bar service around the pool. There is only 1 bar and not enough server walking around getting drink orders. The swim up bar is attached to the hot tub not the pool. If you are in the pool and and want another drink, most times I had to get out of the pool and go up to the bar.

8

Shafquat

30 apr 2023

·

Soggiorno di 3 notti

They need to give free WiFi. Thats a rip off to pay $10 per device every single day for WIFI

They need to give free WiFi. Thats a rip off to pay $10 per device every single day for WIFI

10

Charles

31 lug 2025

·

Soggiorno di 1 notte

Loved this property with all the amenities, ie pool, beach, ocean swim area. Stall was courteous and helpful. Perfectly located next to cruise ship harbor where we met friends who were sailing.

Loved this property with all the amenities, ie pool, beach, ocean swim area. Stall was courteous and helpful. Perfectly located next to cruise ship harbor where we met friends who were sailing.

8

Tod

17 mag 2024

·

First, the positives. Balcony room was huge. Two full bathrooms and in great shape. Bed was very comfortable if you like a pillow top mattress. A/C worked great. Even though just one restaurant and bar with the all inclusive, the food was good with lots of choices. The staff was friendly and the resort was super clean. Now the negatives. The beach is tiny and rocky and shoes are needed to walk in. All the drinks we had from the bar tasted like they used mixes with artificial sweetener. They just had that weird aftertaste. I like my beer and American whiskeys and bourbons. They only had two types of Mexican beer on tap that was all your beer choices. No American whiskey or bourbons on the basic all-inclusive. For an additional $35 a day per person, you could get Jim Beam or Jack Daniels but that’s it. I would expect a really top shelf bourbon for that much extra. Before check-in, their website and Travelocity said they charged $15 a day for an “Environmental Fee”, but they tried charging the environmental fee as well as a couple small others for $19 a day. Travelocity and their website never mentioned these additional fees. They finally had me sign a paper that let me take $2 off a day, but still stuck me with $17. Not a lot of money, but it just felt like they were trying to gig you for all they could. They tried upcharging for lots of drinks and food. Wi-Fi wasn’t free if we hadn’t gotten a room upgrade. El Cid wasn’t terrible but we’ll try a different place next time.

First, the positives. Balcony room was huge. Two full bathrooms and in great shape. Bed was very comfortable if you like a pillow top mattress. A/C worked great. Even though just one restaurant and bar with the all inclusive, the food was good with lots of choices. The staff was friendly and the resort was super clean. Now the negatives. The beach is tiny and rocky and shoes are needed to walk in. All the drinks we had from the bar tasted like they used mixes with artificial sweetener. They just had that weird aftertaste. I like my beer and American whiskeys and bourbons. They only had two types of Mexican beer on tap that was all your beer choices. No American whiskey or bourbons on the basic all-inclusive. For an additional $35 a day per person, you could get Jim Beam or Jack Daniels but that’s it. I would expect a really top shelf bourbon for that much extra. Before check-in, their website and Travelocity said they charged $15 a day for an “Environmental Fee”, but they tried charging the environmental fee as well as a couple small others for $19 a day. Travelocity and their website never mentioned these additional fees. They finally had me sign a paper that let me take $2 off a day, but still stuck me with $17. Not a lot of money, but it just felt like they were trying to gig you for all they could. They tried upcharging for lots of drinks and food. Wi-Fi wasn’t free if we hadn’t gotten a room upgrade. El Cid wasn’t terrible but we’ll try a different place next time.

8

Lucinda

23 feb 2025

·

Soggiorno di 5 notti

Great hotel but even better service. No beach to walk on but great snorkeling right there. Good was good. Service is amazing. They bring your drinks and food right to you on the beach.

Great hotel but even better service. No beach to walk on but great snorkeling right there. Good was good. Service is amazing. They bring your drinks and food right to you on the beach.

8

Jewell

27 mar 2025

·

Soggiorno di 4 notti

The property from the front is very run down and old and the sidewalk/parking lot is broken down with holes and broken concrete. The staff is wonderful. No beach I repeat NO BEACH even though it’s a beach resort there is no beach. We had to pay $80 to go to San Francisco beach club. Taxis are anywhere from 10-20 each way. No bus system. We did enjoy the cruise ships coming and going. Only one restaurant. No evening entertainment except for karaoke. Limited food and drink choices. Again it was clean staff was great. Very small property.

The property from the front is very run down and old and the sidewalk/parking lot is broken down with holes and broken concrete. The staff is wonderful. No beach I repeat NO BEACH even though it’s a beach resort there is no beach. We had to pay $80 to go to San Francisco beach club. Taxis are anywhere from 10-20 each way. No bus system. We did enjoy the cruise ships coming and going. Only one restaurant. No evening entertainment except for karaoke. Limited food and drink choices. Again it was clean staff was great. Very small property.

8

Reese

6 ott 2025

·

Soggiorno di 5 notti

Good experience. The "All Inclusive" food offering was decent. Staff were very good. Room was not fancy, but clean and nice enough. Only one pool and fairly small. We mainly use the hotel for a place to eat and sleep while not scuba diving and it worked for that.

Good experience. The "All Inclusive" food offering was decent. Staff were very good. Room was not fancy, but clean and nice enough. Only one pool and fairly small. We mainly use the hotel for a place to eat and sleep while not scuba diving and it worked for that.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

Generalmente descritto come pulito, con il personale delle pulizie che mantiene le camere e gli ambienti in ordine. Alcuni ospiti hanno segnalato odori di muffa, perdite o mancanze nel servizio in camera e negli asciugamani.

Recensioni degli ospiti correlate

10

Brandon

14 ott 2025

·

Soggiorno di 5 notti

Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.

Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.

4

CLARISA ITZEL

16 giu 2025

·

Soggiorno di 2 notti

El atención por parte del personal fue pésimo, me maltrataron, la relación calidad precio es muy malo, la comida insípida sin sabor por el precio que se paga, se espera unos alimentos en buen estado y sabor, nunca realizaron la limpieza a la habitación, dejaron ropa sucio y platos con restos de comida de otros huéspedes por más de un dia, en el pasillo, la piscina sucia con restos de comida

El atención por parte del personal fue pésimo, me maltrataron, la relación calidad precio es muy malo, la comida insípida sin sabor por el precio que se paga, se espera unos alimentos en buen estado y sabor, nunca realizaron la limpieza a la habitación, dejaron ropa sucio y platos con restos de comida de otros huéspedes por más de un dia, en el pasillo, la piscina sucia con restos de comida

6

Ignacio

24 apr 2025

·

Soggiorno di 7 notti

Food was excellent. The hotel is old. The room had a musty smell and also leaked.

Food was excellent. The hotel is old. The room had a musty smell and also leaked.

6

Dwayne

24 apr 2025

·

Soggiorno di 4 notti

Good snorkeling on property. Room outdated and musty smelling

Good snorkeling on property. Room outdated and musty smelling

8

Nicole

28 giu 2024

·

Soggiorno di 5 notti

We stayed on the 12th floor and had a beautiful view of the ocean. Every thing was good until it rained and we had a leak in our ceiling. We told the front desk but they didn’t do anything. We had to lay towels on the floor around the room to sop up the water.

We stayed on the 12th floor and had a beautiful view of the ocean. Every thing was good until it rained and we had a leak in our ceiling. We told the front desk but they didn’t do anything. We had to lay towels on the floor around the room to sop up the water.

10

Amanda

19 apr 2025

·

Soggiorno di 4 notti

I had a fantastic stay at El Cid La Ceiba! Everything was spotless, the staff were so friendly, and the food was always fresh. Roger, the activities director, was amazing — I even won pearl earrings at bingo! I treated myself to massages by the beach and loved relaxing in the hammocks by the ocean. I can’t wait to come back!

I had a fantastic stay at El Cid La Ceiba! Everything was spotless, the staff were so friendly, and the food was always fresh. Roger, the activities director, was amazing — I even won pearl earrings at bingo! I treated myself to massages by the beach and loved relaxing in the hammocks by the ocean. I can’t wait to come back!

8

Cara

25 ott 2025

·

Soggiorno di 5 notti

We had a great time at El CID La Ceiba. The staff really make this place wonderful. Everyone we encountered was friendly and had a big smile on their face. The rooms are a little dated but they were clean and that’s all I really care about.

We had a great time at El CID La Ceiba. The staff really make this place wonderful. Everyone we encountered was friendly and had a big smile on their face. The rooms are a little dated but they were clean and that’s all I really care about.

10

Lisa Karen

4 set 2025

·

Soggiorno di 7 notti

Wonderful hotel, with the staff making it that way. The food is excellent, both the choices and the quality. All the employees are very friendly and helpful. Rooms are the best, with cold AC, hot water in the shower, and always clean.

Wonderful hotel, with the staff making it that way. The food is excellent, both the choices and the quality. All the employees are very friendly and helpful. Rooms are the best, with cold AC, hot water in the shower, and always clean.

6

Roberto Carlos Bravo

21 nov 2023

·

Soggiorno di 2 notti

Es una propiedad con varios años y es muy perceptible cuando uno llega (Se ve totalmente diferente a las fotos que tienen publicadas), desafortunadamente la habitación que nos asignaron olía mucho a humedad y cuando se prendía el aire acondicionado hacía demasiado ruido y olía más a humedad la habitación.

Es una propiedad con varios años y es muy perceptible cuando uno llega (Se ve totalmente diferente a las fotos que tienen publicadas), desafortunadamente la habitación que nos asignaron olía mucho a humedad y cuando se prendía el aire acondicionado hacía demasiado ruido y olía más a humedad la habitación.

10

Carla

9 ott 2025

·

Soggiorno di 7 notti

Our sole purpose is scuba diving. We enjoy staying at El Cid/La Ceiba as the property is always clean and the staff are always welcoming and warm.

Our sole purpose is scuba diving. We enjoy staying at El Cid/La Ceiba as the property is always clean and the staff are always welcoming and warm.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Molte camere sono spaziose, con balconi e vista sull'oceano; sono disponibili suite con angolo cottura e l'aria condizionata generalmente funziona bene. L'arredamento appare datato ad alcuni e molte recensioni citano umidità e odore di muffa, problemi di manutenzione, letti duri o usurati, perdite e occasionali lavori di costruzione.

Recensioni degli ospiti correlate

10

Kiyoe

30 mar 2025

·

Soggiorno di 7 notti

Great staff, everyone is very friendly. Good food plenty of options, we enjoyed every meal at the beautiful ocean front restaurant. The room was spacious with a balcony of a million dollar view. We wish to come back soon.

Great staff, everyone is very friendly. Good food plenty of options, we enjoyed every meal at the beautiful ocean front restaurant. The room was spacious with a balcony of a million dollar view. We wish to come back soon.

6

Darwin Gene

12 nov 2025

·

Soggiorno di 8 notti

Maintenance was needed on many areas of the toom. Shower pole was loose, shower curtain didn’t stay closed. Pressure was very more. Cleaning teams were outstanding - Brenda did an amazing job

Maintenance was needed on many areas of the toom. Shower pole was loose, shower curtain didn’t stay closed. Pressure was very more. Cleaning teams were outstanding - Brenda did an amazing job

10

Maribel

31 lug 2025

·

Soggiorno di 3 notti

I love the space , the room had a jacuzzi and kitchen a comfortable sofa bed and a separate bedroom, the food was delicious and there was a variety of food options, the staff was really friendly I also loved the snorkeling area and the amazing view from my room, I will definitely come back again

I love the space , the room had a jacuzzi and kitchen a comfortable sofa bed and a separate bedroom, the food was delicious and there was a variety of food options, the staff was really friendly I also loved the snorkeling area and the amazing view from my room, I will definitely come back again

2

bertha

25 set 2024

·

Soggiorno di 5 notti

Truely worst stay. The room was like staying in a dark cave. The room was freezing cold and the bathroom like a sonna. The lock to the balcony door was broken. There were no towels in bathroom. . After the storm Saturday night we woke up to flooding in bathroom floor from under the sink area. Housekeeping brought us dirty towels on Sunday since again they had not put towels in the room. This was to be our 45th anniversary trip and sadly it has been disappointing. It appears that we were given a room in part of the hotel still being worked on from all the noise hammering and drilling . I certainly will write to their cororate office for such unprofessional hospitality we received.

Truely worst stay. The room was like staying in a dark cave. The room was freezing cold and the bathroom like a sonna. The lock to the balcony door was broken. There were no towels in bathroom. . After the storm Saturday night we woke up to flooding in bathroom floor from under the sink area. Housekeeping brought us dirty towels on Sunday since again they had not put towels in the room. This was to be our 45th anniversary trip and sadly it has been disappointing. It appears that we were given a room in part of the hotel still being worked on from all the noise hammering and drilling . I certainly will write to their cororate office for such unprofessional hospitality we received.

6

Dwayne

24 apr 2025

·

Soggiorno di 4 notti

Good snorkeling on property. Room outdated and musty smelling

Good snorkeling on property. Room outdated and musty smelling

8

Nicole

28 giu 2024

·

Soggiorno di 5 notti

We stayed on the 12th floor and had a beautiful view of the ocean. Every thing was good until it rained and we had a leak in our ceiling. We told the front desk but they didn’t do anything. We had to lay towels on the floor around the room to sop up the water.

We stayed on the 12th floor and had a beautiful view of the ocean. Every thing was good until it rained and we had a leak in our ceiling. We told the front desk but they didn’t do anything. We had to lay towels on the floor around the room to sop up the water.

4

Shelby

26 ago 2025

·

Soggiorno di 8 notti

The property and Room needed general maintenance. The curtain didn't close all the way. The shower head was faulty. The bathroom faucet only had hot water, which became unsafe pretty fast. Front door wouldn't properly close unless you slammed it. Food was hit or miss at the restaurant as well as the wait staff. Some were above and beyond others were lacking.

The property and Room needed general maintenance. The curtain didn't close all the way. The shower head was faulty. The bathroom faucet only had hot water, which became unsafe pretty fast. Front door wouldn't properly close unless you slammed it. Food was hit or miss at the restaurant as well as the wait staff. Some were above and beyond others were lacking.

10

Marajhin

5 ago 2025

·

Soggiorno di 2 notti

The bed was very comfortable and glad they offer the aromatics for the pillows and love the many good options that was available

The bed was very comfortable and glad they offer the aromatics for the pillows and love the many good options that was available

10

Timothy

6 set 2025

·

Soggiorno di 1 notte

We have stayed at 3 different properties in Cozumel. Park Royal: nice room but terrible food. Hotel Cozumel: room was dated but comfortable and Good Food. El CID: The best! The room was clean and comfortable. The food was great (I always stick to fish, chicken, or pork in Mexico as a rule, no beef.) Every plate of food I had was fantastic. The service was great. Bed was comfy and the snorkeling was fantastic! I highly recommend El CID.

We have stayed at 3 different properties in Cozumel. Park Royal: nice room but terrible food. Hotel Cozumel: room was dated but comfortable and Good Food. El CID: The best! The room was clean and comfortable. The food was great (I always stick to fish, chicken, or pork in Mexico as a rule, no beef.) Every plate of food I had was fantastic. The service was great. Bed was comfy and the snorkeling was fantastic! I highly recommend El CID.

8

Robert

2 lug 2024

·

Soggiorno di 4 notti

The resort is small and quiet. My wife and I were looking for peace and quiet in a beautiful setting and we got exactly what we wanted. There is only 1 restaurant but the food is good, the service is good and the rooms were clean and comfortable. We had a 1 bedroom suite and we were happy with the room. The AC will freeze you out it works so well, the beds are comfortable and the resort is quiet at night. For the price this place is really hard to beat. We will come back again.

The resort is small and quiet. My wife and I were looking for peace and quiet in a beautiful setting and we got exactly what we wanted. There is only 1 restaurant but the food is good, the service is good and the rooms were clean and comfortable. We had a 1 bedroom suite and we were happy with the room. The AC will freeze you out it works so well, the beds are comfortable and the resort is quiet at night. For the price this place is really hard to beat. We will come back again.

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Servizio

Il servizio è ampiamente apprezzato per la sua cordialità e disponibilità, con il personale che spesso risolve i problemi e crea un'atmosfera accogliente. Alcuni ospiti segnalano un servizio incostante o lento, occasionali scortezie o addebiti eccessivi e incomprensioni al check-in o riguardo ai servizi inclusi.

Recensioni degli ospiti correlate

10

Brandon

14 ott 2025

·

Soggiorno di 5 notti

Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.

Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.

10

Mary

26 mar 2025

·

Soggiorno di 7 notti

Staff is friendly and service is incredible

Staff is friendly and service is incredible

8

Paul Daniel

30 mag 2025

·

Soggiorno di 10 notti

We have stayed here several times and love this resort! It’s small, clean, and has a beautiful view!! The service is usually amazing but on the last day it was terrible! We sat on the beach and not one person came to offer us drinks or food! For over 5 hours….this is not the norm for them and we were shocked!

We have stayed here several times and love this resort! It’s small, clean, and has a beautiful view!! The service is usually amazing but on the last day it was terrible! We sat on the beach and not one person came to offer us drinks or food! For over 5 hours….this is not the norm for them and we were shocked!

10

Alex

16 lug 2025

·

Soggiorno di 1 notte

Jose from the bar had a smile at all times, Noemi, and the two Victors from the wait staff. Rodibel from room cleaning. But the most of all Angela from the from desk was the best always helping my family. The property is the best.

Jose from the bar had a smile at all times, Noemi, and the two Victors from the wait staff. Rodibel from room cleaning. But the most of all Angela from the from desk was the best always helping my family. The property is the best.

10

Carrie

16 lug 2025

·

Soggiorno di 6 notti

The employees are so helpful. Armando and Ari are the best. Roger did a good job with activities. The people at the front desk were all helpful although I did not get their names. Restaurant servers were very helpful and friendly as well. Becky and Viktor are very good.

The employees are so helpful. Armando and Ari are the best. Roger did a good job with activities. The people at the front desk were all helpful although I did not get their names. Restaurant servers were very helpful and friendly as well. Becky and Viktor are very good.

8

Cara

25 ott 2025

·

Soggiorno di 5 notti

We had a great time at El CID La Ceiba. The staff really make this place wonderful. Everyone we encountered was friendly and had a big smile on their face. The rooms are a little dated but they were clean and that’s all I really care about.

We had a great time at El CID La Ceiba. The staff really make this place wonderful. Everyone we encountered was friendly and had a big smile on their face. The rooms are a little dated but they were clean and that’s all I really care about.

4

Mario

6 mar 2025

·

Soggiorno di 1 notte

Stayed one night to test this hotel for a long stay - i decided that i will not stay longer, reasons: 1. My bed linen ware not chnaged, so in night i needed to go to reception and they had to chnage bed linens - which ware full of stains!!! 2. Food is good if you are American - and underadverage iof you are Grench, Spanish, Italian 3. They had people doing work on the building - so in the morning i had people going down by ropes on the balcony - no one dvised me that someoen will be on my balcony 4. Hotel is outdated 5. Price i paid for all inclusive was high comparasing to overall value of my stay

Stayed one night to test this hotel for a long stay - i decided that i will not stay longer, reasons: 1. My bed linen ware not chnaged, so in night i needed to go to reception and they had to chnage bed linens - which ware full of stains!!! 2. Food is good if you are American - and underadverage iof you are Grench, Spanish, Italian 3. They had people doing work on the building - so in the morning i had people going down by ropes on the balcony - no one dvised me that someoen will be on my balcony 4. Hotel is outdated 5. Price i paid for all inclusive was high comparasing to overall value of my stay

2

Bruno

3 nov 2024

·

Soggiorno di 3 notti

Front desk don’t know nothing, really hard to have service at the pool and beach. Security guard damaged my rental scooter and they don’t want to be responsible about it, I’m really upset, terrible hotel

Front desk don’t know nothing, really hard to have service at the pool and beach. Security guard damaged my rental scooter and they don’t want to be responsible about it, I’m really upset, terrible hotel

10

Kathryn

3 feb 2026

·

Soggiorno di 5 notti

This was the perfect location to have a vacation. Staff, rooms, activities were outstanding. Concierge Emilio was awesome attending to even the smallest request immediately and efficiently. Location was walking distance from shopping and attractions.

This was the perfect location to have a vacation. Staff, rooms, activities were outstanding. Concierge Emilio was awesome attending to even the smallest request immediately and efficiently. Location was walking distance from shopping and attractions.

10

Ernest Arthur Wilbur

31 ott 2025

·

Soggiorno di 7 notti

Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.

Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.

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Posizione

Adiacente ai terminal delle crociere, con negozi nelle vicinanze e facile accesso ai battelli per le immersioni; taxi o breve tragitto per il centro. Molti notano la folla e la vista ostruita quando le navi sono in porto e la limitata vita notturna nelle vicinanze una volta che se ne sono andate.

Recensioni degli ospiti correlate

10

Brandon

14 ott 2025

·

Soggiorno di 5 notti

Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.

Clean property, excellent service, good food, snorkeling area right in front of property, near cruise ship shopping and 10 minute taxi ride to downtown.

10

Carlyn

19 mar 2024

·

Soggiorno di 2 notti

Really good location, near shops and ships. Fun to watch ships. One not so good thing is shops schedule is ships schedule.

Really good location, near shops and ships. Fun to watch ships. One not so good thing is shops schedule is ships schedule.

10

Charles

31 lug 2025

·

Soggiorno di 1 notte

Loved this property with all the amenities, ie pool, beach, ocean swim area. Stall was courteous and helpful. Perfectly located next to cruise ship harbor where we met friends who were sailing.

Loved this property with all the amenities, ie pool, beach, ocean swim area. Stall was courteous and helpful. Perfectly located next to cruise ship harbor where we met friends who were sailing.

10

Robert A

10 nov 2025

·

Soggiorno di 7 notti

El CID was great the resort is in a great location convenient to down town. The staff was outstanding and accommodating. Out standing food selections. No need to go anywhere else

El CID was great the resort is in a great location convenient to down town. The staff was outstanding and accommodating. Out standing food selections. No need to go anywhere else

10

Valerie

4 set 2024

·

Soggiorno di 4 notti

Stayed at El Cid many times, like the location with shopping and transportation options within short walking deistance. On the ocean side. most all rooms have ocean views, snorkeling right there within a few steps on property. Small family like atmosphere as opposed to the mega resorts, but still has all the amenities as larger resorts.

Stayed at El Cid many times, like the location with shopping and transportation options within short walking deistance. On the ocean side. most all rooms have ocean views, snorkeling right there within a few steps on property. Small family like atmosphere as opposed to the mega resorts, but still has all the amenities as larger resorts.

8

Michael John

14 set 2024

·

Soggiorno di 10 notti

Close to cruise ship malls

Close to cruise ship malls

10

Richard

4 ott 2024

·

Soggiorno di 2 notti

The hotel staff accommodated our request to put us in the north section of the hotel. We visit often and they remember us and make us feel at home. This property is very convenient for us to get to Marina Fonatur

The hotel staff accommodated our request to put us in the north section of the hotel. We visit often and they remember us and make us feel at home. This property is very convenient for us to get to Marina Fonatur

10

Kathryn

3 feb 2026

·

Soggiorno di 5 notti

This was the perfect location to have a vacation. Staff, rooms, activities were outstanding. Concierge Emilio was awesome attending to even the smallest request immediately and efficiently. Location was walking distance from shopping and attractions.

This was the perfect location to have a vacation. Staff, rooms, activities were outstanding. Concierge Emilio was awesome attending to even the smallest request immediately and efficiently. Location was walking distance from shopping and attractions.

8

Dion

20 gen 2025

·

Soggiorno di 8 notti

Stayed here for 8 days very clean and nice place. The island is super safe we felt safe going out for a walk at night no problem. One thing to complain is the whole island is catered towards the cruise ships so at 6 everything shuts down and the night life boring besides going for a nice walk. Highly recommend for someone who just wants a relaxing vacation and not wanting to go out and party.

Stayed here for 8 days very clean and nice place. The island is super safe we felt safe going out for a walk at night no problem. One thing to complain is the whole island is catered towards the cruise ships so at 6 everything shuts down and the night life boring besides going for a nice walk. Highly recommend for someone who just wants a relaxing vacation and not wanting to go out and party.

8

Ben

6 ago 2025

·

Soggiorno di 1 notte

This property is next to the cruise ship port, perfect for business travelers visiting the ports. A bit out dated decor but really nice staff, clean, and restaurant has good food. Area doesn’t have much to do since it’s not located on a real beach front area or the main town of Cozumel. It works for a quick trip and/or Business trip

This property is next to the cruise ship port, perfect for business travelers visiting the ports. A bit out dated decor but really nice staff, clean, and restaurant has good food. Area doesn’t have much to do since it’s not located on a real beach front area or the main town of Cozumel. It works for a quick trip and/or Business trip

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Ristorazione

Molti ospiti valutano il cibo come molto buono, soprattutto le pietanze cucinate al momento. Il feedback sulla colazione a buffet, la varietà, l'unico ristorante e i supplementi per le bevande premium è contrastante, con alcuni che segnalano restrizioni in base a determinati piani all-inclusive.

Recensioni degli ospiti correlate

4

Susan

23 ago 2024

·

Soggiorno di 7 notti

The food is atrocious! Coffee is undrinkable. We were on all inclusive and had to have bad buffets everyday. In a week we NEVER got to order from the menu!!! We love the dive operation which is why we come here. Our dive master Jonathan is great.

The food is atrocious! Coffee is undrinkable. We were on all inclusive and had to have bad buffets everyday. In a week we NEVER got to order from the menu!!! We love the dive operation which is why we come here. Our dive master Jonathan is great.

10

Edward D

9 giu 2025

·

Soggiorno di 9 notti

We love El Cid La Ceiba, primarily because the food is better than any other place we have stayed in Cozumel. Mind you, we do the all inclusive that allows us to order from the menu, in addition to the buffet. Sometimes the buffet is not that appealing, and the food from the menu has failed to disappoint us. The rest of the facilities are ok, but nothing special. If you are looking for luxury, this place isn't it. But it is real good. Don't have any issues with it.

We love El Cid La Ceiba, primarily because the food is better than any other place we have stayed in Cozumel. Mind you, we do the all inclusive that allows us to order from the menu, in addition to the buffet. Sometimes the buffet is not that appealing, and the food from the menu has failed to disappoint us. The rest of the facilities are ok, but nothing special. If you are looking for luxury, this place isn't it. But it is real good. Don't have any issues with it.

10

RICHARD

6 lug 2025

·

Soggiorno di 7 notti

Way Better than we expected for the price. Room was spacious with large bathroom and comfortable bed , balcony was adequate for the two of us with a nice view. Best food we’ve ever eaten in an all inclusive, variety and quality. Drinks were what we expected for all inclusive. Service was okay, not bad service but not excellent. Communication was the issue. We speak no Spanish and their English wasn’t great.

Way Better than we expected for the price. Room was spacious with large bathroom and comfortable bed , balcony was adequate for the two of us with a nice view. Best food we’ve ever eaten in an all inclusive, variety and quality. Drinks were what we expected for all inclusive. Service was okay, not bad service but not excellent. Communication was the issue. We speak no Spanish and their English wasn’t great.

8

Calvin Leo

11 nov 2025

·

Soggiorno di 4 notti

Food was okay. Dive shop wasn’t very helpful so I used another dive shop.

Food was okay. Dive shop wasn’t very helpful so I used another dive shop.

8

Don J

23 nov 2024

·

Soggiorno di 3 notti

Had a little misunderstanding with alcohol. Confused as to what alcohol is on the all inclusive menu. Food was better this time but room for improvement. The international buffet was horrible. Deserts were horrible / breakfast is your best meal.

Had a little misunderstanding with alcohol. Confused as to what alcohol is on the all inclusive menu. Food was better this time but room for improvement. The international buffet was horrible. Deserts were horrible / breakfast is your best meal.

10

Anthony

19 apr 2025

·

Soggiorno di 4 notti

Always an amazing stay at the el cid. We’ve been there. 15 or so times and it never ceases to amaze us. Small quiet place with most of the all inclusive off of a menu, which means it’s cooked fresh to order. We love it!!

Always an amazing stay at the el cid. We’ve been there. 15 or so times and it never ceases to amaze us. Small quiet place with most of the all inclusive off of a menu, which means it’s cooked fresh to order. We love it!!

8

Tod

17 mag 2024

·

First, the positives. Balcony room was huge. Two full bathrooms and in great shape. Bed was very comfortable if you like a pillow top mattress. A/C worked great. Even though just one restaurant and bar with the all inclusive, the food was good with lots of choices. The staff was friendly and the resort was super clean. Now the negatives. The beach is tiny and rocky and shoes are needed to walk in. All the drinks we had from the bar tasted like they used mixes with artificial sweetener. They just had that weird aftertaste. I like my beer and American whiskeys and bourbons. They only had two types of Mexican beer on tap that was all your beer choices. No American whiskey or bourbons on the basic all-inclusive. For an additional $35 a day per person, you could get Jim Beam or Jack Daniels but that’s it. I would expect a really top shelf bourbon for that much extra. Before check-in, their website and Travelocity said they charged $15 a day for an “Environmental Fee”, but they tried charging the environmental fee as well as a couple small others for $19 a day. Travelocity and their website never mentioned these additional fees. They finally had me sign a paper that let me take $2 off a day, but still stuck me with $17. Not a lot of money, but it just felt like they were trying to gig you for all they could. They tried upcharging for lots of drinks and food. Wi-Fi wasn’t free if we hadn’t gotten a room upgrade. El Cid wasn’t terrible but we’ll try a different place next time.

First, the positives. Balcony room was huge. Two full bathrooms and in great shape. Bed was very comfortable if you like a pillow top mattress. A/C worked great. Even though just one restaurant and bar with the all inclusive, the food was good with lots of choices. The staff was friendly and the resort was super clean. Now the negatives. The beach is tiny and rocky and shoes are needed to walk in. All the drinks we had from the bar tasted like they used mixes with artificial sweetener. They just had that weird aftertaste. I like my beer and American whiskeys and bourbons. They only had two types of Mexican beer on tap that was all your beer choices. No American whiskey or bourbons on the basic all-inclusive. For an additional $35 a day per person, you could get Jim Beam or Jack Daniels but that’s it. I would expect a really top shelf bourbon for that much extra. Before check-in, their website and Travelocity said they charged $15 a day for an “Environmental Fee”, but they tried charging the environmental fee as well as a couple small others for $19 a day. Travelocity and their website never mentioned these additional fees. They finally had me sign a paper that let me take $2 off a day, but still stuck me with $17. Not a lot of money, but it just felt like they were trying to gig you for all they could. They tried upcharging for lots of drinks and food. Wi-Fi wasn’t free if we hadn’t gotten a room upgrade. El Cid wasn’t terrible but we’ll try a different place next time.

10

Bruce Thane

3 ott 2025

·

Soggiorno di 7 notti

Great facility and staff. Food was excellent.

Great facility and staff. Food was excellent.

8

Reese

6 ott 2025

·

Soggiorno di 5 notti

Good experience. The "All Inclusive" food offering was decent. Staff were very good. Room was not fancy, but clean and nice enough. Only one pool and fairly small. We mainly use the hotel for a place to eat and sleep while not scuba diving and it worked for that.

Good experience. The "All Inclusive" food offering was decent. Staff were very good. Room was not fancy, but clean and nice enough. Only one pool and fairly small. We mainly use the hotel for a place to eat and sleep while not scuba diving and it worked for that.

10

Ernest Arthur Wilbur

31 ott 2025

·

Soggiorno di 7 notti

Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.

Staff was outstanding. Food was wonderful. First all inclusive that out group of 6 ate 3 meals a day. Generally we only tend to eat breakfast and lunch at the resorts we stay at and go out into town for a much better option. But El Cids food was outstanding and we dined exclusively there the entire week.

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2

John

28 mar 2023

·

Soggiorno di 5 notti

El Cid wants to charge $12 per day PER DEVICE for internet-RIPOFF! One small elevator in operation to serve 12 floors, so be prepared to wait, or take the small emergency stairs. Second elevator is under construction/renovation so enjoy the arc welding and hammer drilling while this is underway. Bed in our room was a Murphy Bed that folded down from it's cabinet and very firm. Required 4 in person requests over two days to get extra pillows to make the Murphy bed comfortable enough to sleep.

El Cid wants to charge $12 per day PER DEVICE for internet-RIPOFF! One small elevator in operation to serve 12 floors, so be prepared to wait, or take the small emergency stairs. Second elevator is under construction/renovation so enjoy the arc welding and hammer drilling while this is underway. Bed in our room was a Murphy Bed that folded down from it's cabinet and very firm. Required 4 in person requests over two days to get extra pillows to make the Murphy bed comfortable enough to sleep.

8

Jenie

26 mar 2023

·

Soggiorno di 3 notti

Bonito y pequeño hotel con adecuadas instalaciones pero con poca atención y amabilidad en restaurante y personal de limpieza

Bonito y pequeño hotel con adecuadas instalaciones pero con poca atención y amabilidad en restaurante y personal de limpieza

4

Paola

13 mar 2023

·

Soggiorno di 1 notte

Recepcion muy buena atención y loa chicos de mantenimiento, pero en general poca actitud de servicio y mal la limpueza en habitaciones

Recepcion muy buena atención y loa chicos de mantenimiento, pero en general poca actitud de servicio y mal la limpueza en habitaciones

10

arturo

11 mar 2023

·

Soggiorno di 1 notte

Nos gustó mucho el grupo tequila shotnos hizo bailar y cantar muy contenros

Nos gustó mucho el grupo tequila shotnos hizo bailar y cantar muy contenros

4

Mark

1 mar 2023

·

Soggiorno di 1 notte

This hotel is in full decline. I have been a supporter and loyal guests for many years but the hotel needs refurbishment of rooms and some public areas. It has a great location with convenient snorkeling. It seems some of the hotel employees are not motivated to offer guests a warm and welcome service. They almost act like security guards and are intrusive. The hotel and staff are trying to grab monies and the daily injection of many cruise ship passengers has diluted the peace, quality of food and drinks. It seems the cruise ship passengers paying for their all inclusive day pass are treated better than the paying hotel guests. The parking was good but too many questions about check in and check out which left a feeling of let's not book here again! I believe most of the hotel employees could do with retraining to understand the paying guests are guests!!! Overall the stay while short was not the best and will not book again. I used to send all my guests here but that will not happen again following this very disappointing stay. They did offer a welcome drink but we were allocated a dirty old room with no view on the 4th floor, avoid this room! 1420. My guests were given a ground floor room close to the pool which was cool but again their feedback was dirty bed sheets, old decir and tired room! The food and drink quality is now very poor and would not eat here. HDB

This hotel is in full decline. I have been a supporter and loyal guests for many years but the hotel needs refurbishment of rooms and some public areas. It has a great location with convenient snorkeling. It seems some of the hotel employees are not motivated to offer guests a warm and welcome service. They almost act like security guards and are intrusive. The hotel and staff are trying to grab monies and the daily injection of many cruise ship passengers has diluted the peace, quality of food and drinks. It seems the cruise ship passengers paying for their all inclusive day pass are treated better than the paying hotel guests. The parking was good but too many questions about check in and check out which left a feeling of let's not book here again! I believe most of the hotel employees could do with retraining to understand the paying guests are guests!!! Overall the stay while short was not the best and will not book again. I used to send all my guests here but that will not happen again following this very disappointing stay. They did offer a welcome drink but we were allocated a dirty old room with no view on the 4th floor, avoid this room! 1420. My guests were given a ground floor room close to the pool which was cool but again their feedback was dirty bed sheets, old decir and tired room! The food and drink quality is now very poor and would not eat here. HDB

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Dalle 15:00 alle 23:30

Prima delle 12:00

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