Name: Best Western Plus Executive Residency Rigby's Water World Hotel
Address: 1056 Ga Highway 96, Warner Robins, Georgia, United States of America, Warner Robins, Georgia, US
Price range: $153–$404 per night
Rating: 9.13

What guests think

At Best Western Plus Executive Residency Rigby's Water World Hotel, reviewers consistently highlight very clean, comfortable rooms, friendly staff, a satisfying hot breakfast, and a modern feel, along with a convenient location near Rigby’s attractions, dining, and the interstate.

Amenities like the rooftop bar, pool, and fitness room stand out, along with EV charging, pet friendly policies, and easy parking; some note construction around the complex. However, multiple reviews mention hiccups at check-in (delays, rooms not ready, or key mix-ups), and a few note pests, noisy AC or traffic in certain rooms, and in-room tech limits like non-smart TVs or scarce working outlets. A solid choice for access to Rigby’s and on-site extras, with occasional service and room caveats to keep in mind.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bar and pool are popular, with a decent fitness room; EV charging, pet friendly policies, and easy parking are also noted. Some guests mention construction on or near the complex.

Related guest reviews

10

Jennifer

Nov 5, 2023

·

Stayed 2 nights

Clean, comfortable, friendly, and the rooftop area is awesome. Half is an inside bar and live music. The other half is outdoors with 2 gas fire tables and other seating arrangements. Complimentary cappuccino and hot chocolate station near checking desk. Only negative was the toilet seat was a bit small for the bowl. Lots of places to eat nearby. Walk Ins next door was great. There’s a small water park next door.

10

Jack

Sep 25, 2024

·

Stayed 1 night

Quiet, clean room with no problems. Check in was friendly and efficient. Long sidewalks in the area for getting your steps in and a nice fitness room.

10

Sophia

Apr 18, 2025

·

Stayed 2 nights

Great location but area is currently under construction blocking access to Rigley’s Entertainment Complex, you have to drive to get to the complex. Otherwise everything was great! Would stay here again.

10

tayunda

Aug 17, 2024

·

Stayed 1 night

Very nice love the roof top bar clean pool excellent breakfast

10

Pauline

Mar 18, 2024

·

Stayed 1 night

Great property and easy check in. The parking was easy too.

10

Chris

Jun 11, 2025

·

Stayed 1 night

Very clean. Everyone was very nice. Pool was great to relax at.

10

tabathy

Nov 11, 2023

·

Stayed 1 night

Awesome place to stay with an awesome rooftop bar!

10

Lamesher

Aug 26, 2025

·

Stayed 2 nights

My family likes this property. It’s pet friendly and they have a good breakfast selection. Construction on site for another hotel. Water park right next door. Rooftop bar and restaurants and shopping near by.

10

Branden

Sep 12, 2025

·

Stayed 1 night

Front desk employee was very warm and helpful. Everything feels clean and tidy. Pool area is nice as well. Well worth the stay.

10

Jill

Apr 27, 2025

·

Stayed 1 night

Great location, great hotel. Also offered charging for your vehicle, both Tesla and non-tesla.

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Cleanliness

Reviews repeatedly praise very clean rooms and public areas. A few guests reported issues such as pests or small housekeeping misses.

Related guest reviews

10

BRIAN

Dec 26, 2025

·

Stayed 1 night

Well donr at all levels at this hotel. From the kind and courteous staff that went out of their way at every chance they got. The entire hotel was very clean.The beds were very comfortable. And the breakfast was hot.The breakfast was hot

6

jacek

Oct 21, 2024

·

Stayed 4 nights

The hotel was new and modern. The initial room i checked into had multiple roaches and the staff was apologetic and prompt to change rooms even though they didn't have another king room available. The alternate room was clean and no other issues arose.

4

Kevin

Dec 27, 2022

·

Stayed 1 night

Poor customer service at check in. Room not ready. Zero communication from hotel. Would not provide a bathroom to change clothes. Very loud room. Coffee still in coffee maker. Bathroom has no door that latches... can see the shower and toilet from outside the bathroom. Will never go back.

10

Patricia

Jul 17, 2025

·

Stayed 1 night

My room was, once again, immaculate, and the service and accomodations left nothing to be desired. Thanks!

10

Cortias

Jul 5, 2024

·

Stayed 2 nights

Our room had bugs and property manager refused to accommodate us because we booked through a “third party”

4

Betty M

Oct 4, 2024

·

Stayed 2 nights

The hotel was convenient for the event my family was there for. The hotel wasn’t clean enough plus there were roaches not just in the rooms but in the bathtub and hallways . I didn’t pay attention to the hotel being dog friendly and I’m sure the cleanliness has a lot to do with it. Next time I’ll take my time with choosing my stay .

10

Lindsay

Aug 31, 2025

·

Stayed 2 nights

Excellent staff and room was clean and well maintained.

10

Amy

Dec 28, 2025

·

Stayed 2 nights

Clean rooms and very friendly staff!!

10

Branden

Sep 12, 2025

·

Stayed 1 night

Front desk employee was very warm and helpful. Everything feels clean and tidy. Pool area is nice as well. Well worth the stay.

10

Michael

Jun 17, 2024

·

Stayed 1 night

Clean and nice property.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, comfortable, and many suites feel spacious. Some guests experienced noise from AC or nearby traffic, and note limitations like non-smart TVs, limited or unreliable outlets/USB ports, thin bedding, or minor layout quirks.

Related guest reviews

8

Kashanna

Sep 7, 2023

·

Stayed 2 nights

Balcony are facing the parking lot. Only thing I did not like. Could’ve saved my money on a regular king suite.

10

Bradley

Dec 1, 2024

·

Stayed 2 nights

We really enjoyed the one bedroom suite for our family. It was nice being on the first floor. Check in and check out were a breeze. The price was decent for our large family. Free breakfast and gym was good. The staff were warm, kind and all smiles. The room was clean and quality was great. We would recommend and stay here again. Only recommendation was we had to ask for trash bags for the trash cans in our room.

10

Tyra

Dec 30, 2025

·

Stayed 1 night

Clean room with everything you need, and very polite staff. The beds were comfortable and I slept good

8

Gerald

Jun 20, 2023

·

Stayed 1 night

Was happy to see they had plenty of outlets by the bed for CPAP and electronic devices….unfortunately only the one on the light fixture worked. Glad I brought extension cords.

6

Jessica

Apr 16, 2024

·

Stayed 3 nights

The room was okay overall. However, the comforter on the bed was the thickness of a flat sheet and the bed was very uncomfortable. Additionally, we were in a one bedroom suite and the ONLY USB port was in the alarm clock. The elevators are very slow.

10

Tory

Apr 7, 2025

·

Stayed 1 night

Big and modern room. Nice breakfast and rooftop bar. Very clean and new hotel.

8

Bryan

Apr 14, 2025

·

Stayed 5 nights

Property was great. Nice to have a bar on the fifth floor. Only issue I had was that the tv isn’t a smart tv so you can’t watch apps like Kayli’s or prime during your stay.

8

Sheila

Sep 11, 2024

·

Stayed 1 night

Convenient, clean, safe location. Helpful, friendly staff. Stayed in second floor odd number room near pool and closest to highway - could near noise from big or loud trucks passing by.

10

Michelle

Apr 18, 2023

·

Stayed 1 night

Great hotel. Had a good stay. Restaurant right next door so we could just walk and pick up some food. The only downfall was our room was on the main floor facing the restaurant and it was very noisy from customers hanging out in the parking lot. Complimentary breakfast was good. Would stay here again.

6

Joseph

Jun 26, 2025

·

Stayed 2 nights

The bedroom, kitchen, and living room area was clean and spacious. The bathroom was well lit but kind of tightly spaced. My only complaint would be about the very loud AC unit cycling on and off throughout the night. We put the temperature as cold as we could get it for the second night to try the keep the unit from cycling on and off as frequently since it was so loud. We went and got extra blankets from the front desk to compensate for the now frigid room. Front desk was accommodating for our blanket requests!

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Service

Staff are frequently described as friendly, welcoming, and helpful, with quick resolutions when problems arise. However, recurring complaints cite check-in delays, rooms not ready, key or overbooking mix-ups, and occasional rudeness or inflexibility from management.

Related guest reviews

2

Jose A

Aug 8, 2024

·

Stayed 1 night

Terrible customer service they gave me a handicap room with a very uncomfortable bed and refused to change my room and did not give me a refund. The receptionist was very rude and had an attitude.

10

Shortoya

Oct 16, 2024

·

Stayed 2 nights

Checking in was the only struggle due to the storm they were sold out of rooms but they upgraded me at not charge to me and was very professional and understanding of my situation throughout the process.

10

Deborah

May 27, 2025

·

Stayed 2 nights

Breakfast ladies are amazing, no matter how busy they kept everything stocked up. Sasha at the front desk was so helpful. We were passing through the area on our way home and decided to make this our halfway home stop. Sasha is so professional and kind, it’s so wonderful to have her to turn to. This is our new home away from home

6

Michael

Jan 14, 2023

·

Stayed 19,370 nights

It was close to our house (we were having plumbing issues) and a fairly new hotel so I was hoping it would be a clean place to stay. What we didn’t like was that as we were coming back from dinner on the elevator with another family, they walked to our room and opened our door with their key. They had overbooked the room. We were horrified that someone had the key to our room! What if we were showering or not fully dressed? We had been there since 4:00 that afternoon. This was at 8:30 in the evening and we were returning from dinner. If we had been inside the room and someone had opened the door with their family, that would have scared the mess out of us. But if we hadn’t been on the scene, all of our things would have been open to this family to do with what they wanted. My purse was in the room along with jewelry. The staff in the lobby seemed inept - every shift. We were there two days and had to get our key replaced no less than two times. I deadbolted my door the next day and refused room service because I didn’t feel comfortable with who might come in my room with or without permission.

10

BRIAN

Dec 26, 2025

·

Stayed 1 night

Well donr at all levels at this hotel. From the kind and courteous staff that went out of their way at every chance they got. The entire hotel was very clean.The beds were very comfortable. And the breakfast was hot.The breakfast was hot

6

Richard

Oct 7, 2023

·

Stayed 1 night

Our room was not ready and the staff was not accommodating at all. We arrived a few minutes originally so we understood that (15 min). He asked us to come back at the designated time which we did. It still was not ready. We sat in the parking lot and watched others take their luggage in and not return so it was obvious they had checked in. They finally called us at 4:25 that our room was ready.

2

James

Jun 28, 2023

·

Stayed 1 night

Room wasn’t cleaned and ready upon arrival at 430pm. Front desk staff, Akina, was frankly horrible. Not helpful and wouldn’t find out or even give a time frame of when room would be ready: this is second time in two weeks this has happened. Akina could not have been less helpful. Full of attitude as well:

10

Dave

Aug 12, 2024

·

Stayed 4 nights

The attention to detail was far more than expected for a Best Western. The amenities were more on the line of Hilton or Marriott. Every member of the staff greeted use when they saw us. A rare commodity these days. Sasha and Lisbonnete went above and beyond to make us feel welcome. We will definitely be back.

2

Candice

Jul 17, 2024

·

Stayed 1 night

The management at this Hotel is what makes the experience horrible. The staff is cold and uninviting. Senior management makes excuses for the staff and their lack of flexibility their lack of customer service and so it is impossible for issues to be satisfied because senior management doesn’t coach the behavior. The rooftop restaurant is not ran properly at all. The food is prepared offsite and has to be brought over to the rooftop and so by the time you get, it is disgusting. The highlight of my stay was that both bartenders were actually good at their job knew how to prepare drinks and were inviting. Several people had issues at this particular location and it seemed racially biased.

8

sarah

Mar 19, 2023

·

Stayed 1 night

Had to wait about 10 minutes for the desk clerk to arrive to check me in, and then was given keys to a room that was already occupied. In all, check in process was around 20 minutes. Clerk was friendly and helpful, but this delay was unacceptable. New property, very clean property and friendly staff, but on the pricey side vs nearby hotels.

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Location

Conveniently located near Rigby’s Water World, restaurants, shopping, and I-75. Construction has sometimes blocked direct access to the complex, and a few rooms pick up highway or nearby venue noise.

Related guest reviews

10

Tosha

May 12, 2025

·

Stayed 1 night

This hotel was very clean, great location near shopping and restaurants. Hotel staff very friendly!

10

Sophia

Apr 18, 2025

·

Stayed 2 nights

Great location but area is currently under construction blocking access to Rigley’s Entertainment Complex, you have to drive to get to the complex. Otherwise everything was great! Would stay here again.

10

shantelle

Aug 20, 2024

·

Stayed 1 night

It was really Convenient for the water park.

8

Sheila

Sep 11, 2024

·

Stayed 1 night

Convenient, clean, safe location. Helpful, friendly staff. Stayed in second floor odd number room near pool and closest to highway - could near noise from big or loud trucks passing by.

10

Maria

May 11, 2025

·

Stayed 3 nights

My husband and I were visiting for a family wedding.. Our hotel stay was very good. The room was very clean in all areas. The staff was very friendly.. The front lobby was also clean. The hotel is close to interstate 75. There's alot of shopping and restaurants. We really enjoyed our stay.

10

Michelle

Apr 18, 2023

·

Stayed 1 night

Great hotel. Had a good stay. Restaurant right next door so we could just walk and pick up some food. The only downfall was our room was on the main floor facing the restaurant and it was very noisy from customers hanging out in the parking lot. Complimentary breakfast was good. Would stay here again.

8

Wanda

Nov 5, 2024

·

Stayed 1 night

Great stay and closer to Fort Valley State University, which was a plus! It was away from the traffic with great shops and restaurants nearby!

8

Jack

Aug 4, 2025

·

Stayed 1 night

It was right next to the water park. Great bar and grill next door. I would stay there again.

10

Cathy

May 5, 2024

·

Stayed 3 nights

Very nice hotel 10/10 would recommend and close to lots of restaurants and stores

10

Jill

Apr 27, 2025

·

Stayed 1 night

Great location, great hotel. Also offered charging for your vehicle, both Tesla and non-tesla.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised as hot, well-stocked, and satisfying. Drinks at the rooftop bar are popular, though food from the rooftop or adjacent venue drew mixed feedback and a few guests wanted more breakfast variety.

Related guest reviews

10

wyllis

Oct 9, 2023

·

Stayed 3 nights

I love the hot breakfast .

10

Rhonda

Nov 27, 2024

·

Stayed 2 nights

Overall our stay was great. I did feel like the breakfast could have been better with more variety especially for what the room cost, but the room and the service was awesome.

10

Paul

Jan 13, 2024

·

Stayed 1 night

The front desk staff was amazingly adept, the room was very clean and comfortable, the rooftop bar was great, and the room service was especially welcome for a late-night snack. Can't recommend enough!

10

Selena

May 5, 2025

·

Stayed 1 night

Amazing stay. Property was amazing. Check in was quick and easy. Staff was super friendly. We loved Gracie's as well. The food and drinks were great and the staff were awesome. Will definitely return. Highly recommended!

10

BRIAN

Dec 26, 2025

·

Stayed 1 night

Well donr at all levels at this hotel. From the kind and courteous staff that went out of their way at every chance they got. The entire hotel was very clean.The beds were very comfortable. And the breakfast was hot.The breakfast was hot

10

Jennifer

Sep 21, 2025

·

Stayed 1 night

From the amazing staff at check in to the beautiful room to the top notch breakfast. We truly enjoyed our stay and highly recommend this hotel!!!

10

Tory

Apr 7, 2025

·

Stayed 1 night

Big and modern room. Nice breakfast and rooftop bar. Very clean and new hotel.

10

Albert

Nov 19, 2024

·

Stayed 1 night

Loved our room here--clean, comfortable, and great breakfast

10

Lamesher

Aug 26, 2025

·

Stayed 2 nights

My family likes this property. It’s pet friendly and they have a good breakfast selection. Construction on site for another hotel. Water park right next door. Rooftop bar and restaurants and shopping near by.

2

Candice

Jul 17, 2024

·

Stayed 1 night

The management at this Hotel is what makes the experience horrible. The staff is cold and uninviting. Senior management makes excuses for the staff and their lack of flexibility their lack of customer service and so it is impossible for issues to be satisfied because senior management doesn’t coach the behavior. The rooftop restaurant is not ran properly at all. The food is prepared offsite and has to be brought over to the rooftop and so by the time you get, it is disgusting. The highlight of my stay was that both bartenders were actually good at their job knew how to prepare drinks and were inviting. Several people had issues at this particular location and it seemed racially biased.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$128
February	$145
March	$153
April	$151
May	$159
June	$178
July	$185
August	$159
September	$166
October	$153
November	$145
December	$131

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $200	17 $173	18 $169	19 $157
20 $153	21 $164	22 $162	23 $216	24 $230	25 $208	26 $219
27 $155	28 $164	29 $173	30 $182

Su	Mo	Tu	We	Th	Fr	Sa
				1 $164	2 $201	3 $201
4 $172	5 $173	6 $173	7 $173	8 $173	9 $255	10 $255
11 $173	12 $173	13 $172	14 $173	15 $173	16 $201	17 $198
18 $173	19 $173	20 $172	21 $172	22 $173	23 $358	24 $404
25 $182	26 $173	27 $172	28 $173	29 $173	30 $183	31 $182

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Suite, 1 King Bed, Kitchenette (Shower Only;With Sofabed)

Suite, 2 Queen Beds, Kitchenette (With Sofabed)

Suite, 2 Queen Beds, Accessible, Kitchenette (With Sofabed)

Suite, 1 King Bed, Kitchenette, Park View (With Sofabed)

Standard Room, 2 Queen Beds, Kitchenette

Standard Room, 1 King Bed, Kitchenette (Shower Only)

Suite, 1 King Bed, Accessible, Kitchenette (With Sofabed)

Suite, 2 Queen Beds, Balcony (With Sofabed)

Suite, 1 King Bed, Accessible, Balcony (Walk-In Shower)

Suite, 2 Queen Beds, Kitchenette, Park View (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Kitchenette

Standard Room, 1 King Bed, Accessible, Kitchenette

Standard Room, 1 King Bed, Refrigerator & Microwave (Shower Only)

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Executive Residency Rigby's Water World Hotel

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