Aalesund City Apartment

Great place and great location!

Location excellent. Modern clean and everything we needed. We enjoyed the roof top deck with a view of the city. If we return I would get a larger room with access to both sides of the bed Highly recommend

In our 2 wonderful week's time in Norway, this was by far the worst stay experience. We booked for 3 guests, specifically for the washer/dryer amenity as we knew we'd need to do a load of laundry for the remainder of our trip, and the place and location looked nice. Expedia's description states that an email would be sent 24 hours prior to self check-in. The apartments messaged right after booking, stating they would send an email with check-in instructions within 1 hour prior to check-in. We did NOT receive any email within the hour prior to check-in, nor at any time, with check-in instructions. We stood on the street corner, after the stated check-in time, messaging the hotel - which we received no response, then contacting Expedia for support. Since it took some time, we walked to a nearby cafe with all our luggage . Expedia was able to reach the apartments, and they said they had text us the access code to the apartments, but I NEVER received any text from them. I don't understand why they didn't email the instructions as they said they would. Very, very frustrating. We finally received a message from the hotel via Expedia with access code about 45 minutes after check-in time. We dropped off our bags in a hurry so we could explore Alesund, returning late in the evening. By then we realized there was no laundry soap, no directions on how to use the washer/dryer combo, no extra blanket, pillow, and towel for my child. Completely ruined our Alesund experience.

We loved this modern apartment and wouldn't change anything with our stay in Alesund.

The place is small but excellent location. The significant negative was the communication- that was not existing- contact via Expedia and no answers what so ever. Moreover their website got hacked and we were constantly getting messages and emails that we need to pay- apparently spams - but when co ta ting the property - no answer.