Orlando Palms

Overall the stay was great. No issues at all.

We stayed here for the weekend. The staff are pleasant and friendly. The room is clean and nice. The only problem we had was there was no microwave and hot water in the shower so we just thought it was a slight problem but the next day there was still no hot water so I called the front desk and told her that we don’t have hot water since Friday night. The lady helped us showered in another room which was a great decision of her! Heads up for this lady for helping us out! Over all the hotel was great to stay! Thank you very much

Check in was smooth, limited elevators, had to walk up stairs to get to the room, when trying to open the door it would stick so bad I also had to literally kick the door open after using the hotel card to open it. I went back down and told the receptionist about the issue with the door and all they said was " Oh Ok" no offer to have someone come look at it or check it out, nor did they offer if I would like to switch rooms. Needless to say we will not be staying there again.

Clean room, friendly staff, some renovations but basic maintenance required: a seal in the sink and reattach the shower rod to the wall so the curtain stays in place.

The hotel staff is what makes this hotel a 10. The staff is attentive and goes out their way to assist guest.