Name: Holiday Inn Express & Suites - Middletown - Goshen by IHG
Address: 20 Med Parc Road, Mechanicstown, Middletown, New York, United States of America, Mechanicstown, New York, US
Price range: $136–$521 per night
Rating: 8.87

What guests think

At Holiday Inn Express & Suites - Middletown - Goshen by IHG, travelers consistently praise clean, comfortable rooms, friendly staff, and a convenient location near Legoland, shopping, and highways, plus an enjoyable breakfast that suits families and short stays.

Facilities include an indoor pool that many find small but useful, ample parking, and a basic fitness room. Common drawbacks mentioned across reviews are noise from adjacent rooms or upstairs, occasional billing or refund frustrations, and sporadic housekeeping or maintenance issues; a few guests also struggled with GPS directions. Overall, expect a clean, convenient base with family-friendly value near area attractions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is repeatedly described as small but generally usable, with several noting it’s well maintained and warm. Guests appreciate adequate parking and a simple, functional fitness room; a few mention occasional pool cleanliness concerns.

Related guest reviews

10

LaQuetta

Aug 21, 2025

·

Stayed 1 night

Very friendly and accommodating staff. The pool was very small.

10

Jennifer

Apr 11, 2024

·

Stayed 1 night

Very clean. Everything worked; pool, fitness room, tv, etc. Very roomy and excellent breakfast; sausages, omelette sand oatmeal.

10

Karen

Jul 2, 2024

·

Stayed 1 night

This hotel was lovely. Clean, modern, and comfortable. The pool was small but well maintained and the staff were very friendly and helpful. 10/10 😁

8

Beth

Jun 28, 2024

·

Stayed 2 nights

Stay was comfortable. Front desk staff was not very attentive. Breakfast was good and their staff was wonderful. Hotel seems new and comfortable. Pool is very small. Close to lots of shopping, restaurants, and Legoland.

6

Sidra

Dec 4, 2024

·

Stayed 2 nights

Overall the property (room, lobby, cafe) was well maintained, clean, & quiet. Staff was excellent, friendly, helpful, & cheerful (especially the gentleman in charge of continental breakfast). The only downsides were the sights, some construction was being done right across from our window, so we always had to have the window closed if we didn't want anyone peeking in. Another downside was the pool, it did not seem clean, it had white specs floating around, the water was cloudy & slightly slimy. Other than that the stay itself was comfortable.

10

Jennifer

Jul 10, 2024

·

Stayed 2 nights

Nice, clean room with enough space for bags and enough hooks to hang towels and swimsuits. The ac worked well. Breakfast was good. There were enough parking spaces. The gas station was a nice bonus as its right beside the hotel The only down sides were that the outlets between the beds did not work and the pool was very small. We would stay here again if in the area.

10

Marley

Aug 24, 2025

·

Stayed 1 night

Everything was clean. The room was so spacious. The employees were very friendly The pool was a nice added touch after a long car ride and the breakfast in the morning had plenty of different options for my picky eaters definitely will be coming back here

10

William

Jan 27, 2023

·

Stayed 1 night

Property seems brand new, staff pleasant, pool well cared for and water was nice and warm.

10

Alberto López

Jul 20, 2024

·

Stayed 2 nights

Hotel is brand new, everything is bright and shining, staff is great, they do all possible to accomodate and fulfill requirements. Breakfast is relatively basic, but sufficient and good. There is nothing around, just a gas station, but walmart and plenty of restaurants at literally 5 minutes drive. Pool and gym are small, but again, sufficient; overall a great option if you are visiting Legoland or need to stay in the area

10

Sally

Dec 25, 2024

·

Stayed 1 night

Check in was a breeze. Good amount of parking near the hotel and the rooms are clean!!

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Cleanliness

Reviews frequently highlight very clean rooms and public areas. A smaller number report issues such as odors, bathroom corners, a stained sofa mattress, or a cloudy pool.

Related guest reviews

10

Don

Apr 6, 2024

·

Stayed 1 night

Very clean property

10

CLARA

Sep 8, 2025

·

Stayed 1 night

This hotel was very clean! The bed and pillows were comfortable and the location was great

8

Vanetha

Aug 14, 2025

·

Stayed 2 nights

The staff was amazing and accommodating. The bed was comfortable and clean. The area around the trash receptacle in the front of the hotel needs to be scrubbed with a hard broom and the corners of the bathtub needs cleaning. I was placed on the 2nd floor under a noisy family of people with happy feet that sounded heavy. The front desk couldn't help with the feet so I can't blame them for that. The location is close to Legoland, restaurants, and shopping. This is a great hotel for the price. I would stay again and do recommend. Enjoy your stay!

10

Sandy

Jan 9, 2025

·

Stayed 1 night

Room was very clean. It's quiet, everyone is so nice. The pool is great and so were the breakfast options. Bed and pillows were very cozy

4

Stephanie

Jul 21, 2024

·

Stayed 1 night

Did not have accessible room like we reserved, room we were given smelled like pee

10

Katelyn

Aug 1, 2025

·

Stayed 1 night

The hotel was clean, the staff was friendly, and the beds were comfortable. It was a good experience

10

Marley

Aug 24, 2025

·

Stayed 1 night

Everything was clean. The room was so spacious. The employees were very friendly The pool was a nice added touch after a long car ride and the breakfast in the morning had plenty of different options for my picky eaters definitely will be coming back here

2

Kimi

Jul 9, 2024

·

Stayed 1 night

We stayed here for one night. We arrived late and the room we were given smelled like chemicals and poop. Like someone used that foaming rug cleaner stuff to clean up dog poop prior to us getting there. We used Expedia to book our room and paid in full before arrival. But when we left the hotel they charged our card for another room fee $256 and put another hold for $75. I called them check out day(Saturday) to have it fixed which they said they did and by Monday it should be credited back. It wasn’t. I called again and had to leave an email. I’m told it has been rectified even though I’m still out the money as of now. I was also told by the manager this happens when you book through a third party even if you paid them in full. If there is a delay with the third party paying them they automatically charge you. Super inconvenient bc I used points to get the hotel but still ended up having my cash taken out.

10

Debra

Jul 12, 2024

·

Stayed 1 night

Very clean

6

Desiree

May 20, 2024

·

Stayed 2 nights

Overall nice stay. All of the staff were very kind, helpful and professional. My only dislike was the cleanliness of the room. They need more attention to detail, especially when cleaning the bathroom. Even when we first arrived , the smell in the room wasn’t pleasant.

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Rooms

Rooms are comfortable and often spacious, with layouts that work for families and effective AC. Several guests report noise from upstairs or thin walls and occasional highway or equipment noise; a few note standard rooms can feel small.

Related guest reviews

4

JENNIFER

May 30, 2023

·

Stayed 1 night

Stayed at the hotel only to sleep. Arrived around 10pm and could hear every foot step from upstairs. It sounded like little kids running around all night. I put white noise on my phone and it did not help. In the morning could hear the conversation from my neighbors. So all in all the walls are so thin you can hear everything.

10

Chevelle

Apr 15, 2024

·

Stayed 2 nights

The Hotel appears to be newly built. It was very clean. The standard room was small but comfortable and clean. Free hotbreakfast was alsona huge plus. The pool area could have been slightly bigger but it is doable. Overall it was a pleasant stay.

10

MICHAEL

May 28, 2023

·

Stayed 1 night

Pool is so small with loud obnoxious kids. One family took ALL the pool chairs. Very clean rooms and hotel in general. Poor sound proofing however. We heard everything going up upstairs. Not terrible. Not stellar.

10

CLARA

Sep 8, 2025

·

Stayed 1 night

This hotel was very clean! The bed and pillows were comfortable and the location was great

8

James

Mar 12, 2023

·

Stayed 1 night

room was spacious, Clean and Quiet

4

SENG HOCK

Jul 19, 2023

·

Stayed 1 night

loud air-conditioning compressor sound emitted from outside the wall into the room.

10

Michael

Jun 2, 2024

·

Stayed 2 nights

The hotel is in a nice area. The only issue I had was the noise coming from the highway at night. Make it hard to sleep. Also, breakfast time should be a little longer up to 10am at least and last the food runs out fast and they didn’t replenish the hot food.

8

Nicole

Aug 3, 2025

·

Stayed 1 night

Very nice for a "budget " hotel. Convenient to Lego Land and area restaurants. Spacious room with fridge snd microwave. Had the indoor pool to ourselves. Decent complimentary breakfast. Would stay here again

10

Jennifer

Jul 10, 2024

·

Stayed 2 nights

Nice, clean room with enough space for bags and enough hooks to hang towels and swimsuits. The ac worked well. Breakfast was good. There were enough parking spaces. The gas station was a nice bonus as its right beside the hotel The only down sides were that the outlets between the beds did not work and the pool was very small. We would stay here again if in the area.

10

Marley

Aug 24, 2025

·

Stayed 1 night

Everything was clean. The room was so spacious. The employees were very friendly The pool was a nice added touch after a long car ride and the breakfast in the morning had plenty of different options for my picky eaters definitely will be coming back here

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, accommodating, and efficient at check-in. Multiple reviews cite frustrations with billing or refunds, reservation mishaps, limited staffing or responsiveness at times, and inconsistent handling of extra bedding requests.

Related guest reviews

8

samuel n

Mar 16, 2023

·

Stayed 7 nights

To be fair the hotel is clean and staff are helpful and friendly. Room was good. Then there's this. They laim they put an authorization on the full weeks cost at my bank. This showed as a pending charge at my bank. Then they were charging my bank for each individual day as well along with charges they couldn't explain. They finally had to remove my card from their system to get it to stop. At 1 point they had double the amount of the rooms value pending as a charge at my bank. Im.still waiting for it to straighten out since ive checked out based on this.

10

Jamie

Jun 23, 2024

·

Stayed 1 night

Martin at the front desk was amazing.

2

Lisa

Jul 2, 2024

·

Stayed 1 night

I booked through Expedia the day of the reservation. The hotel called me but didn't leave a message the hotel was full and i couldn't have a room. I have video chatted Expedia twice but can not get refunded my money because first the employee could cancel my reservation but not approve the refund. On Monday the manager would not answer the phone for expedia. I called another hotel in the area where our over night stay was lovely.

10

Michael

Aug 23, 2023

·

Stayed 1 night

The night shift guy who worked the front desk was so awesome. But really every employee was so friendly

10

Nadisha

Jan 24, 2023

·

Stayed 1 night

I paid on Expedia for the room and I was billed twice by the hotel after I gave them my credit card for the incidental and there was no incidental. Can’t get any answers from the hotel

2

Jason

Apr 30, 2023

·

Stayed 1 night

Hotel was nice. My kids loved the pool. I'll never stay there again because they charged me for another night and when i confronted the staff about their mistake they were rude and refused to give me any information. They told me my refund would take 1-5 business days before its added back to my account even though i never approved the second charge. Im still waiting for my refund. I will never stay there again

10

Louis

Aug 27, 2025

·

Stayed 2 nights

The Staff was excellent and the Area was beautiful to look at. My husband and myself felt that for the price paid for our Stay well Worth it. 🤗

2

Sharron

Jun 22, 2025

·

Stayed 2 nights

Manager was not accommodating. Hotel is not the worse by any means but is dated. Staff was not helpful. Traveled for sports tournaments and had a mix up on location (3 hr difference)This location is a franchise and could not transfer to a different holiday inn. Wanted to cancel entirely before checking in. Asked to stsy one night and cancel the next day. Waited over 2 hours with tired & hungry children while the receptionist talked to manager multiple times over the phone. The manager ultimately arrived close to 3 hours later & refused to cancel 2nd day after us waiting for that long.

10

Lincon

Mar 10, 2025

·

Stayed 1 night

Easy check in and check out. Friendly staff, very comfortable

10

Kevin

Mar 7, 2025

·

Stayed 1 night

Just a good, solid hotel. Clean. Quiet. Convenient. Great service.

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Location

Convenient for Legoland, shopping, restaurants, and highway access, with a generally quiet setting and a gas station next door. A few guests reported GPS or map links leading to the wrong address.

Related guest reviews

10

Virginia

Aug 2, 2024

·

Stayed 2 nights

Great place and clean. Close to many dining options and things to do with the kids. 15 mins to Lego land.

10

Charles

Aug 11, 2024

·

Stayed 1 night

Location to shopping and conveniences were close. Our room was large and clean. Having a free breakfast included helped our family so we didn't have to venture out in the morning to find a morning meal.

10

CLARA

Sep 8, 2025

·

Stayed 1 night

This hotel was very clean! The bed and pillows were comfortable and the location was great

10

Maria

May 4, 2024

·

Stayed 1 night

The property is close to a gas station for easy snacks and necessities.

8

JoAnn

Dec 27, 2022

·

Stayed 1 night

Check in staff were polite and friendly. Location is close to the highway and there is a gas station/mini mart next door.

8

Nicole

Aug 3, 2025

·

Stayed 1 night

Very nice for a "budget " hotel. Convenient to Lego Land and area restaurants. Spacious room with fridge snd microwave. Had the indoor pool to ourselves. Decent complimentary breakfast. Would stay here again

6

JOHN

Jul 30, 2023

·

Stayed 1 night

Clicking on the link for the location to the property leads to an incorrect address in Apple Maps

10

Timothy

Jul 1, 2025

·

Stayed 2 nights

Great property to stay at for a few nights to take my family to Lego land. Very friendly staff. Exceeded our expectations. Would stay here again in the future.

10

Alberto López

Jul 20, 2024

·

Stayed 2 nights

Hotel is brand new, everything is bright and shining, staff is great, they do all possible to accomodate and fulfill requirements. Breakfast is relatively basic, but sufficient and good. There is nothing around, just a gas station, but walmart and plenty of restaurants at literally 5 minutes drive. Pool and gym are small, but again, sufficient; overall a great option if you are visiting Legoland or need to stay in the area

2

Thomas

May 23, 2024

·

Stayed 4 nights

First of all, finding this place was a real trial. We had 3 GPS systems working and it only showed up on one of them (the Garmin), and then only by entering the hotel name. The address did not work for any GPS, but instead took us to an abandoned location. When we arrived and checked in, they gave us a "suite" with one bed, whereas we had reserved 2 beds. I showed the reservation copy to the clerks, which clearly stated the 2-bed preference, but they did not care, because their computer said one bed. We took the room because we had to get ready for an event that evening, but called Expedia to see what went wrong. Expedia told us that Holiday Inn had made an error. Expedia tried to correct it by calling the hotel, but they had no better luck than we did. Expedia offered to put us up at another location with equivalent or better accommodations, but we had already moved into the room with 325 pounds of gear, and we had no time or energy to move. So Expedia made us a settlement offer that we deemed to be fair, and we accepted it. But no thanks to the hotel staff, who could easily have corrected the problem, but no, they were stone cold nasty, indifferent New Yorkers and they were not going to do anything to help. As far as the room, it is an overstatement to call it a "suite." Sticking a sofa-bed into a small room does not make it a suite. It was smaller than our master bedroom at home; no closet, just an armoire that holds only a few shirts. Holiday Inn never again!!

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Dining

Breakfast earns frequent praise for being good with decent variety and kid-friendly options. Some guests found it basic or repetitive, wanted longer hours or faster replenishment, or disliked specific items.

Related guest reviews

10

David

May 27, 2024

·

Stayed 2 nights

This place was clean and the breakfasts were were great. There was lots of variety and everyone in the famil could find something they liked.

10

Mark

Dec 5, 2024

·

Stayed 1 night

Friendly, exceptionally clean and breakfast was great!

10

josie

Feb 7, 2023

·

Stayed 3 nights

Great place to stay. Breakfast is not all that!!! They only have turkey and chicken sausages.

10

Billy

May 9, 2023

·

Stayed 2 nights

My stay was fine I was truly impressed with the cleanliness of the hotel the housekeepers do an excellent job of keeping the hotel clean my only concern was the breakfast it could be much better

10

Michael

Jun 2, 2024

·

Stayed 2 nights

The hotel is in a nice area. The only issue I had was the noise coming from the highway at night. Make it hard to sleep. Also, breakfast time should be a little longer up to 10am at least and last the food runs out fast and they didn’t replenish the hot food.

10

Dawn

Jul 29, 2025

·

Stayed 1 night

The rooms are welcoming and clean. Children loved the morning breakfast provided by the hotel.

8

Nicole

Aug 3, 2025

·

Stayed 1 night

Very nice for a "budget " hotel. Convenient to Lego Land and area restaurants. Spacious room with fridge snd microwave. Had the indoor pool to ourselves. Decent complimentary breakfast. Would stay here again

10

Marley

Aug 24, 2025

·

Stayed 1 night

Everything was clean. The room was so spacious. The employees were very friendly The pool was a nice added touch after a long car ride and the breakfast in the morning had plenty of different options for my picky eaters definitely will be coming back here

10

Upendra

May 27, 2025

·

Stayed 3 nights

It was good location and all the restaurants were near by . Only thing is breakfast if they can improve it . It was boring eating same breakfast for three days

10

Katie

Jun 14, 2023

·

Stayed 2 nights

My family and I really enjoyed staying at this hotel. We stayed here two nights and it was about a 12 minute drive to Lego Land which was convienient. My kids loved the pool and we all loved the breakfast each morning. The pancake machine is so cool and the cinnamon rolls? SO GOOD! Our room was very clean and spacious. We will definitely stay here again next time we are in the area.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$123
February	$121
March	$133
April	$142
May	$185
June	$213
July	$190
August	$174
September	$182
October	$195
November	$191
December	$140

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $151	16 $150	17 $170	18 $320	19 $337
20 $149	21 $139	22 $164	23 $164	24 $161	25 $270	26
27 $169	28 $170	29 $170	30 $143

Su	Mo	Tu	We	Th	Fr	Sa
				1 $180	2 $380	3 $342
4 $151	5 $138	6 $144	7 $149	8 $161	9 $363	10 $521
11 $233	12 $148	13 $141	14 $136	15 $172	16 $377	17 $394
18 $257	19 $138	20 $144	21 $149	22 $153	23 $338	24
25 $148	26 $144	27 $138	28 $138	29 $159	30 $326	31 $299

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed, Roll-In Shower (Mobility Accessible, Roll-In Shower)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible, Bathtub)

Suite, 1 King Bed with Sofa Bed (Communications)

Standard Room, 1 King Bed

Suite, 2 Queen Beds (2 Bed)

Standard Room

Suite, 2 Queen Beds, Accessible Bathtub (Comm, Mobility, Access Tub)

Suite (Communications)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible, Bathtub)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - Middletown - Goshen by IHG

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Prices for upcoming dates