Is parking available at the property?

Self parking is available on-site for MOP 480 per day, and valet parking is also offered for MOP 490 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee, approximately MOP 98 to 128 for adults and MOP 58 to 98 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until midnight, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the property located in relation to key landmarks?

The property is centrally located in Macau, within a 5-minute drive of Ruins of St. Paul's Cathedral and Casino Lisboa. It is approximately 5.4 miles from Venetian Macao Casino and 5.2 miles from Cotai Strip.

Does the property have a swimming pool?

Yes, the property features both an indoor pool and an outdoor heated pool, available for guests to enjoy.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of MOP 350 per day, and advance request or confirmation may be required.

Crowne Plaza Macau by IHG

What guests think

Crowne Plaza Macau by IHG draws consistent praise for its spacious, quiet rooms with impressive sea or bridge views, overall cleanliness, and especially friendly, accommodating staff, while feedback on location and transport convenience is mixed.

Many guests value nearby local eateries and proximity to the border crossing, but reaching main tourist and casino areas often requires buses or taxis, which can involve waits. On-site, a ferry shuttle runs, and the indoor pool is available, though several guests wished for more shuttle routes or longer hours and noted the pool water can feel cool. Breakfast is often described as varied and tasty, with occasional crowds or average experiences. Expect a comfortable stay in a quieter, less central setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities include an indoor pool and a shuttle to the ferry terminal. Several guests asked for more shuttle routes or longer hours, and a few noted the pool water is on the cool side.

Related guest reviews

10

Winston

8 Jul 2024

·

Stayed 1 night

Awesome property. A little walk to the bus stop and taxi wait time was not as great. Food options was also okay. The propery was in excellent condition with large rooms. Beds are extra big as well as the bathroom. The view is also great. Swimming pool was on smaller side and water a little cold.

10

Mikyong

10 Jun 2024

·

Stayed 1 night

룸 컨디션 매우 좋아요. 시설 서비스 다 좋은데, 호텔에서 택시잡기가 용이하지 않았습니다. 페리터미널까지가는 셔틀은 잘 탔습니다.

10

Wai Kwong

23 May 2024

·

Stayed 1 night

很不錯，這是接近珠海的一家酒店，在窗外已經能看到珠海(不用遠眺)。房間整齊，設備完善，店有穿梭巴士到外港碼頭酒店附近也有不少餐廳，有茶餐廳、咖啡店、超市，一般住宿需要都能在附近買到。

10

HIN MING

25 Mar 2025

·

Stayed 2 nights

Clean and good service. Suggest to add shuttle bus to the port of HZMB.

10

Suk yee

19 Apr 2023

·

Stayed 2 nights

酒店房間很新及大，很舒適，但交通不是十分方便而洒酒店沒有接駁巴士去關閘&碼頭等。

8

HIN MING

19 Feb 2023

·

Stayed 2 nights

Clean. No shuttle bus to and from the pier.

10

Kevin

29 Jun 2024

·

Stayed 1 night

We love the staff of this hotel. When we checked in, we told the front desk staff, Kevin Yang, that we have three people. He suggests a room with a sofa bed to us. However, Kevin noticed that there is a strong cigarette smelt in the room. It seems that previous hotel guest may have smoke in the room despite it is a non-smoking room. He immediately assign us to another one. The room is great. The staffs are helpful and very friendly. Even though I stayed in the hotel for only one night, the front desk staff like, Kevin, recognized me and remembered what I have asked him the previous night. The only suggestion I have for this hotel is that I think they should consider provide shuttle service to the HK-Zhuhai-Macau bridge port. It is very closed to the hotel. The hotel already have shuttle to the ferry station but it would be great if the shuttle also goto the HKZM port.

10

Craig

12 Nov 2025

·

Stayed 1 night

Hotel Shuttle to Ferry terminal where Casino Shuttle abound. Lovely hotel a loitke off the beaten path near the border causeway.

8

Julynn

24 Oct 2023

·

Stayed 3 nights

shuttle service is good but can consider to extend operating hours for guests who may be out late. Pillow menu was good

8

MIKA

17 May 2025

·

Stayed 1 night

スタッフは皆親切でした。ただ中心地へはアクセスがあまり良くなかった。タクシーで中心地行こうとしたのですが、意外と時間がかかった。あと17階にプールがあるのですが、プール帽子がないと入れません。買わないといけない。プールの水温は低め。室内で日焼けしないのはいいのだけど、もう少しプールの水温上げてもらえると助かる。プールは貸切状態で良かった。

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally clean and well maintained. A few reviews mention housekeeping misses and occasional musty odors in some areas.

Related guest reviews

8

Masanori

5 Nov 2025

·

Stayed 2 nights

客室は綺麗で素晴らしかった。

6

Roger

24 Oct 2025

·

Stayed 5 nights

Shower screen covered in soap scum. Long black hair in bath tub (I don’t have long black hair). Friendly helpful staff in breakfast room.

6

Roque Gonzales

14 May 2024

·

Stayed 1 night

Desconforto muito grande com cheiro bolor que deve ter origem no fosso elevadores. Muito cheiro bolor no acesso ao restaurante no segundo andar. No resto os restaurantes sao muito bons e os quartos tambem.

4

Afonso

14 May 2024

·

Stayed 1 night

O serviço é excelente, mas o hotel tem um cheiro de mofo, insuportável

10

SAYAKA

7 May 2025

·

Stayed 2 nights

部屋が広く清潔感がある。荷物整理スペースが別にあり良かった。水廻りも良い。複数のスタッフが常にロビーに待機し対応してくれる。朝食ビュッフェが美味しい。夜22時頃でも歩いて外食に行ける。連休中のせいか人の出入りが激しく、一階トイレの一部が清掃されてなくて、使用出来なかったのが残念だった。ホテルからボーディングゲートまでのシャトルバスはあるが、逆は見当たらなくタクシーで向かった。観光地から離れているがシャトルバスは無い。タクシーを呼んでくれる。

10

Wai Kei

4 Jan 2025

·

Stayed 3 nights

I liked the cleanliness and the availability to add a cot.

8

Kai Cheung

12 Dec 2025

·

Stayed 1 night

房間大，整潔

10

Yvonne

12 Aug 2023

·

Stayed 2 nights

服務很好，整潔衛生

10

KAR BO CARRIE

9 Aug 2023

·

Stayed 1 night

A very warm welcome from Manager Kay. We have a pleasant stay here and the room is clean and comfortable. Will definitely come back in our next visit.

10

Chyn Ting Shantel

27 Nov 2024

·

Stayed 6 nights

Nice room, friendly staff, quiet and clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, quiet, and comfortable, many with sea or bridge views and modern touches. Feedback on bed size varies, with some finding beds very large and others noting narrower doubles.

Related guest reviews

10

Rickey

9 Aug 2024

·

Stayed 4 nights

This is one of the best hotel we stayed in. The room is well equipped and super cozy. Closet even had a flash light and an umbrella. Very modern and thoughtful design overall. Besides the bed being a bit smaller than a typical queen size, this is the best hotel I ever stayed in. Highly recommend!

10

Melanie

23 Nov 2024

·

Stayed 3 nights

The room is a great size. Clean and comfortable. Easy to reach with public transportation.

10

DENNIS

11 May 2025

·

Stayed 2 nights

Nice hotel. Very large rooms. Very quiet.

8

JOONBEOM

30 Jul 2024

·

Stayed 2 nights

다 좋은데 더블침대인데 1.2m로 좁아요

8

Alice

22 Sept 2024

·

Stayed 5 nights

Convenient , there are public buses stop and terminal nearby. Bed is extremely big, and the city view is nice. Walk in wardrobe is a plus point too. And is good to have a hotel which no casino, since not everyone came for gambling. But breakfast is really so so.

10

KA LAI

16 Apr 2023

·

Stayed 2 nights

房間乾淨、設備齊全。海景房間正！窗外滿是港珠澳大橋海景。訂房時特別要求: 高層及非吸煙，酒店均有按我特別要求安排。最愛那張King Size Bed。前臺服務人員很友善、醒目。

10

DOUGLAS

4 Mar 2024

·

Stayed 1 night

Modern, very clean, spacious room. Staff was very helpful to this English speaker.

10

Peony

24 Nov 2024

·

Stayed 8 nights

specious and clean, convenience location , great food within hotel

8

yuen

25 Jul 2024

·

Stayed 2 nights

Located in a quiet area, still convenient with many restaurants close by. Beds are small, 2 single beds for 4 people was too optimistic even we are skinny.

10

Man Shan Sally

29 Dec 2025

·

Stayed 1 night

A spacious room with a stunning sea view and a generously sized bathroom. The environment and facilities were comfortable and well maintained, and both the reception staff and concierge team provided excellent, friendly service.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, helpful, and attentive across front desk and concierge. Occasional issues include slow or difficult check-in, language limitations, and isolated missteps like missing extra beds.

Related guest reviews

10

Jo

19 Sept 2025

·

Stayed 2 nights

The staff were extrememly friendly, accommodating, and helpful.

10

Ka Huen

7 May 2023

·

Stayed 1 night

員工友善，主動幫忙

10

Kwok Ching

9 May 2023

·

Stayed 1 night

酒店所有員工，都非常專業、親切有禮，令我和家人有一個稱心難忘的體驗。

6

SIU CHING

22 Mar 2025

·

Stayed 1 night

整體酒店員工，包括前台的英語應對能力需要提升。

10

MIU LING

17 Oct 2023

·

Stayed 2 nights

前工作人員服務態度友善、反應快速、關心住客，安排周全！非常滿意，下次來澳門遊玩，必再入住。

10

Lara

21 Jun 2025

·

Stayed 1 night

Our family had a wonderful experience staying with this hotel, all the staff are very friendly, accommodating, as a first time traveling to macau the Filipino guy (sorry we forgot his name) provided everything we should know guides and tips to visit. Thank you guys for making my mom birthday extra special ;)

10

Kevin

29 Jun 2024

·

Stayed 1 night

We love the staff of this hotel. When we checked in, we told the front desk staff, Kevin Yang, that we have three people. He suggests a room with a sofa bed to us. However, Kevin noticed that there is a strong cigarette smelt in the room. It seems that previous hotel guest may have smoke in the room despite it is a non-smoking room. He immediately assign us to another one. The room is great. The staffs are helpful and very friendly. Even though I stayed in the hotel for only one night, the front desk staff like, Kevin, recognized me and remembered what I have asked him the previous night. The only suggestion I have for this hotel is that I think they should consider provide shuttle service to the HK-Zhuhai-Macau bridge port. It is very closed to the hotel. The hotel already have shuttle to the ferry station but it would be great if the shuttle also goto the HKZM port.

10

KAR BO CARRIE

9 Aug 2023

·

Stayed 1 night

A very warm welcome from Manager Kay. We have a pleasant stay here and the room is clean and comfortable. Will definitely come back in our next visit.

6

Caterina

9 Apr 2025

·

Stayed 1 night

Hotel is okay but 1) they did not prepare an extra bed even when seeing that we are 3 travelers and they know the age of the kids is over 10 years old … we had to upgrade to a more expensive room to get the third bed Would not come back

10

Man Shan Sally

29 Dec 2025

·

Stayed 1 night

A spacious room with a stunning sea view and a generously sized bathroom. The environment and facilities were comfortable and well maintained, and both the reception staff and concierge team provided excellent, friendly service.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Set in a quieter local neighborhood near the border crossing and bus stops, with eateries nearby. It is away from main tourist and casino areas, so reaching them often takes time and may require taxis with some waiting.

Related guest reviews

2

kim swee

5 Nov 2023

·

This is a very bad location to stay if you are a tourist. Contradicting to what the hotel location showed, the actual location is at the other end of the main entertainment area where Grand Lisboa is. The surrounding area is a local neighbourhood and schools. Not for tourists. You will need a taxi to get out of the hotel, which, unfortunately, you will have to wait at least 10 mins if you are lucky as taxi don't usually come in. Hotel's free shuttle service to Border Gate is 50 mins interval. SANDS, which is at the main entertainment area has a 10 to 12 mins interval. Hotel staff are cold and you don't feel welcomed at all, and, I am on IHG Diamond Elite top tier status. I booked 4 nights and canceled without refund, after the first night. Rebook into Sands Macau, and the experience is fantastic!

8

Naomi

4 May 2025

·

Stayed 1 night

徒歩圏内に周囲の施設が少ない感じでした

10

SAYAKA

7 May 2025

·

Stayed 2 nights

部屋が広く清潔感がある。荷物整理スペースが別にあり良かった。水廻りも良い。複数のスタッフが常にロビーに待機し対応してくれる。朝食ビュッフェが美味しい。夜22時頃でも歩いて外食に行ける。連休中のせいか人の出入りが激しく、一階トイレの一部が清掃されてなくて、使用出来なかったのが残念だった。ホテルからボーディングゲートまでのシャトルバスはあるが、逆は見当たらなくタクシーで向かった。観光地から離れているがシャトルバスは無い。タクシーを呼んでくれる。

10

Willard

5 Mar 2023

·

Stayed 1 night

Nice hotel. Location is not convenient.

10

Tin Yan

16 Apr 2023

·

Stayed 1 night

附近冇咁雜，住宅區，周邊食肆都多，休閑，而且近港珠澳大橋口岸，巴士－個站就到

10

Shu Wan

5 Aug 2024

·

Stayed 2 nights

雖然飯店離一般賭場有些距離，不好搭免費的接駁車，不過附近有很多公車站，還算方便，但因在住宅區，飯店附近就有很多餐廳可以吃，也很好吃，環境也較安靜簡單，飯店也很乾淨。

10

Craig

12 Nov 2025

·

Stayed 1 night

Hotel Shuttle to Ferry terminal where Casino Shuttle abound. Lovely hotel a loitke off the beaten path near the border causeway.

10

Felix

4 Jan 2025

·

Stayed 2 nights

It was a beautiful hotel. Quite central but slightly inconvenient due to lack of rideshare tranportation and free shuttle to place of interest.

8

Chi Man

8 Jun 2025

·

Stayed 1 night

整體十分好,唯獨是交通不太方便

6

HYUN

21 Aug 2025

·

Stayed 4 nights

가격,호텔 상태 전반적으로 훌륭하나 마카오 시내, 관광지와 너무 멀어 교통편이 좋지않음

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and taste, and some guests enjoyed the on-site restaurant. A few found breakfast average or faced queues at peak times.

Related guest reviews

10

Kin Ming

23 Jul 2025

·

Stayed 3 nights

In general the hotel is clean and comfortable, breakfast has a lot of varieties. Staffs are nice and helpful, location is reasonably convenient. Will stay next time

10

Daniel Lopez

24 Oct 2024

·

Stayed 1 night

Super hotel, excelente restaurant

8

WAI PING EDITH

13 Sept 2024

·

Stayed 1 night

床褥，浴室都很整潔，寧靜，自助式早餐款式多及美味

8

Alice

22 Sept 2024

·

Stayed 5 nights

Convenient , there are public buses stop and terminal nearby. Bed is extremely big, and the city view is nice. Walk in wardrobe is a plus point too. And is good to have a hotel which no casino, since not everyone came for gambling. But breakfast is really so so.

10

SAYAKA

7 May 2025

·

Stayed 2 nights

部屋が広く清潔感がある。荷物整理スペースが別にあり良かった。水廻りも良い。複数のスタッフが常にロビーに待機し対応してくれる。朝食ビュッフェが美味しい。夜22時頃でも歩いて外食に行ける。連休中のせいか人の出入りが激しく、一階トイレの一部が清掃されてなくて、使用出来なかったのが残念だった。ホテルからボーディングゲートまでのシャトルバスはあるが、逆は見当たらなくタクシーで向かった。観光地から離れているがシャトルバスは無い。タクシーを呼んでくれる。

8

Jason

16 Mar 2024

·

Stayed 1 night

Very good breakfast buffet.

10

Giin Her

22 Oct 2024

·

Stayed 2 nights

Nice staff and superb breakfast.

10

Lan Huong

25 Jun 2024

·

Stayed 1 night

Bra hotell med god frukostbuffe, finns bra närbutiken nära hotellen.

8

LIK FUNG

28 Feb 2023

·

Stayed 2 nights

整體感受良好，如果在早餐安排及服務上再加改善及餐廳選擇，那就更滿意，全酒店的住客都安排在同一餐廳，要預一段時間排隊入場；另外，有個別收碟的姨姨，可能未能掌握高級飯店的運作，竟然會在客人的餐枱上處理及傾倒隣桌收來剩餘食物及碗碟…可見培訓嘅重要性！

10

Kin Yee

17 Dec 2023

·

Stayed 1 night

Nice big rooms and very clean Enjoyed the breakfast buffet.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $95	20 $123	21 $145	22 $107	23 $118	24 $226
25 $92	26 $135	27 $111	28 $111	29 $112	30 $170	31 $252

Su	Mo	Tu	We	Th	Fr	Sa
1 $149	2 $101	3 $122	4	5 $104	6 $250	7
8 $110	9 $102	10 $102	11 $101	12 $102	13 $154	14 $183
15	16 $110	17 $104	18	19 $106	20 $176	21 $217
22 $115	23 $105	24 $104	25 $101	26 $108	27 $184	28
29 $118	30 $104

Crowne Plaza Macau by IHG

About this property

Location

Room options

Premium Room, 2 Twin Beds

Standard Room, 2 Twin Beds

Suite, 1 Bedroom, Sea View

Standard Room

Premium Room, Sea View

Premium Room

Superior Room, 2 Twin Beds, Sea View

Guest reviews of Crowne Plaza Macau by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Crowne Plaza Macau by IHG

Prices for upcoming dates